128 IT Trainer jobs in Dubai

Job Title: Product Trainer
Location: Dubai, UAE
Company: IRHA Businessmen Services

About IRHA Businessmen Services:
IRHA Businessmen Services is a leading provider of professional support services in the UAE, specializing in helping entrepreneurs and businesses establish and grow their presence in the region. Our services include company formation, licensing, visa processing, banking, insurance, attestation, and other business support functions.

Position Overview:
The Product Trainer will be responsible for designing, delivering, and evaluating training programs and new product development related to our business solutions, including corporate services, accounting, taxation, auditing, and compliance. The trainer will ensure that employees and clients fully understand the products and services offered, enabling them to perform efficiently and drive customer satisfaction.

1. Develop and deliver comprehensive training programs for employees, clients, and partners on company products and services, including corporate business setup, PRO services, accounting, auditing, and compliance.
2. Conduct interactive training sessions, webinars, and workshops to enhance product knowledge and application.
3. Utilize engaging teaching methods, including presentations, role-playing, and case studies, to ensure effective learning.
4. Train sales and customer service teams to enhance their understanding and selling skills.
5. Train auditing and accounts department employees on financial reporting standards, auditing procedures, and compliance requirements to enhance their expertise and efficiency.
6. Ensure accounting and auditing teams stay updated with UAE regulatory frameworks, tax laws, and financial compliance standards through regular training and development programs.
7. Provide one-on-one coaching or group training based on individual learning needs.

1. Design and update training materials, user manuals, FAQs, and other resources to align with the latest industry standards and company policies.
2. Develop digital and in-person learning modules to cater to various learning styles.
3. Ensure all training content reflects compliance requirements, regulatory changes, and industry best practices.

1. Assess participants’ understanding and proficiency through evaluations, quizzes, and practical demonstrations.
2. Provide constructive feedback and recommendations for skill improvement.
3. Measure training effectiveness and report findings to management with suggestions for improvement.

1. Work closely with the sales, operations, accounts & audits, and customer service teams to identify training needs and gaps.
2. Coordinate with subject matter experts (SMEs) to enhance training content.
3. Stay updated on industry trends, market changes, and competitor offerings to keep training programs relevant.

1. Collaborate with internal teams to research market trends, customer needs, and competitor offerings.
2. Assist in the ideation and development of new business solutions, ensuring alignment with industry demands.
3. Gather feedback from training sessions to refine existing services and identify gaps for new offerings.
4. Support the launch of new products/services by creating training materials and facilitating knowledge transfer across departments.

1. Bachelor’s degree in business, accounting, finance, human resources, or a related field. A professional certification in training & development is a plus.
2. Minimum 3-5 years of experience in a training role, preferably within business services, accounting, or financial consulting sectors.
3. Strong knowledge of corporate business setup, PRO services, taxation, accounting, auditing, and compliance in the UAE.
4. Excellent presentation, verbal, and written communication skills in English and Hindi.
5. Expertise in instructional design, adult learning principles, and training delivery.
6. Proficient in MS Office (PowerPoint, Excel, Word), LMS platforms, and virtual training tools.
7. Strong ability to engage learners, build relationships, and adapt training styles to diverse audiences.
8. Analytical mindset with the ability to identify training gaps and propose effective solutions.

1. Work with a reputed and growing business services and accounting firm in Dubai.
2. Opportunity to enhance knowledge in the dynamic fields of corporate services and finance.
3. Engage in continuous professional development and career growth opportunities.
4. A collaborative and professional work environment with a strong commitment to employee development.

Full time

Dubai, AE

Senior

Salary Range: To be discussed

Summary

Seeking an experienced Corporate Trainer to design and deliver Android training for sales staff, ensuring effective product knowledge and usage.

Description

We are seeking an experienced and knowledgeable Corporate Trainer to join our team and lead training sessions on Android products and services. As an Android Trainer , you will be responsible for designing, developing, and delivering comprehensive training programs that empower participants to effectively utilize Android products and services. Your expertise will play a crucial role in ensuring that our clients' employees are equipped with the necessary knowledge about the potential of Android platforms.

The main audience are salespeople in international tech stores who need to have full information about the product to be able to present it correctly to potential customers. We provide necessary trainings on presentations and Android products and services. From your side, it is required to be an active Android user (smartphones/tablets, etc.).

Responsibilities:

1. Conduct engaging and informative training sessions both in-person and virtually, catering to diverse audiences including clients, employees, and partners.
2. Participate in design and development of training materials, curriculum, and resources focused on Android products, services, and technologies.
3. Collaborate with cross-functional teams to identify training needs and customize content accordingly.
4. Offer one-on-one coaching and support to participants who require additional assistance.
5. Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics, and make necessary improvements.
6. Maintain training documentation, including manuals, guides, presentations, and course materials.

Qualifications:

1. Proven experience as a corporate trainer, instructional designer, or similar role.
2. Familiarity with adult learning principles, instructional design methodologies, and training delivery techniques.
3. Excellent verbal and written communication skills to convey complex concepts clearly and concisely.
4. Strong presentation and public speaking skills with the ability to engage and captivate diverse audiences.
5. Ability to adapt training content to different skill levels, learning styles, and organizational needs.
6. Flexibility to modify training approaches based on participant feedback and changing business requirements.
7. Empathy and patience to address participant questions, concerns, and challenges effectively.
8. Strong analytical and problem-solving skills to identify training gaps and customize content accordingly.
9. Comfortable using various training tools, platforms, and multimedia resources for both in-person and virtual training delivery.
10. Ability to analyze feedback and data to continuously enhance training programs.
11. Sensitivity to diverse cultures, backgrounds, and perspectives, ensuring an inclusive and respectful training environment.

We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet!

Location: Abu Dhabi, United Arab Emirates

Job Description:

Are you a knowledgeable and experienced IT professional with a passion for teaching and sharing your expertise? We are seeking an enthusiastic individual to join our educational institution or training center in Abu Dhabi as an IT Trainer. As a trainer, you will be responsible for teaching various IT topics, including programming, network administration, cybersecurity, and more. If you have a strong background in IT, a commitment to education, and the ability to inspire and educate, we want to hear from you.

Key Responsibilities:

• Plan and deliver IT training sessions for students of various levels.
• Teach a range of IT topics, including programming languages, database management, cybersecurity, and network administration.
• Create and curate engaging training materials and projects.
• Assess students' understanding and provide constructive feedback.
• Stay current with the latest IT trends, technologies, and certifications.
• Support students in building practical IT skills.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience in IT, including programming, network administration, cybersecurity, or related areas.
• Proficiency in relevant IT tools and software.
• Strong communication and presentation skills.
• A passion for IT and a commitment to quality education.
• Adaptability and the ability to work with students of different skill levels.
• Industry certifications (e.g., CompTIA, Cisco, Microsoft) are a plus.

2 weeks ago Be among the first 25 applicants

We provide technology-driven solutions that optimize business processes powered by automation, digitization, and integration. TEB Apps is a business automation and Customer Relationship Management (CRM) software solution to maximize conversion rates, accelerate growth, and boost revenue. Spotless Data delivers reliable, clean data to drive powerful insights for intelligent decision-making. If you are actively seeking ways to automate business processes, improve efficiency, and reduce costs, get in touch with us.

We are looking for a motivated and experienced Product Trainer for SaaS and software products to join our team. As a Product Trainer, you will manage designing, developing, and delivering comprehensive training programs, Knowledge base, digital materials, onsite and remote training and certification for our SaaS and software products. You will collaborate closely with the product development, Sales, and Customer Success team to understand product updates and enhancements and translate technical details into clear and engaging training materials for both internal staff and external clients. The ideal candidate will have a strong background in CRM systems, AI, Business process automation, product mapping excellent communication and presentation skills, and a passion for educating others.

Responsibilities:

• Develop training materials including manuals, presentations, videos, and other resources to effectively educate users on our Software Product functionality.
• Conduct training sessions for internal staff and external clients, both in-person and virtually, to ensure a thorough understanding of Software product features and capabilities.
• Customise training programs based on the needs and skill levels of different user groups, including sales teams, customer service representatives, and administrators.
• Collaborate with the product development team to stay updated on software updates, new features, and enhancements, and incorporate this information into training materials.
• Provide ongoing support to users, answering questions and troubleshooting issues related to product usage.
• Gather feedback from users to continually improve products and services, training programs and materials, ensuring they are creating a unique customer experience that is leading to growth.
• Stay informed about industry trends and best practices related to product training and incorporate latest ideas and techniques into training programs as proper.
• Help with the development of certification programs for Software Product users to prove ability in software usage.

Qualifications:

• Bachelor's degree in a relevant field such as Business Administration, Information Technology, or Education.
• Proven experience (4+ years) working with software product, preferably in a training or support role.
• Strong understanding of CRM concepts and functionality, including sales automation, customer service management, and marketing automation.
• Excellent communication and presentation skills, with the ability to convey complex technical information in a clear and understandable manner.
• Experience developing training materials and delivering training sessions to diverse audiences.
• Ability to work independently and collaboratively in a demanding environment, managing multiple priorities and deadlines effectively.
• Ability in Designing Training Microsoft Office suite and other relevant software applications.

• Seniority levelMid-Senior level

• Employment typeFull-time

• Job functionHuman Resources
• IndustriesTechnology, Information and Media

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Job Title: Product Trainer
Location: Dubai, UAE
Company: IRHA Businessmen Services

About IRHA Businessmen Services:
IRHA Businessmen Services is a leading provider of professional support services in the UAE, specializing in helping entrepreneurs and businesses establish and grow their presence in the region. Our services include company formation, licensing, visa processing, banking, insurance, attestation, and other business support functions.

Position Overview:
The Product Trainer will be responsible for designing, delivering, and evaluating training programs and new product development related to our business solutions, including corporate services, accounting, taxation, auditing, and compliance. The trainer will ensure that employees and clients fully understand the products and services offered, enabling them to perform efficiently and drive customer satisfaction.

• Develop and deliver comprehensive training programs for employees, clients, and partners on company products and services, including corporate business setup, PRO services, accounting, auditing, and compliance.
• Conduct interactive training sessions, webinars, and workshops to enhance product knowledge and application.
• Utilize engaging teaching methods, including presentations, role-playing, and case studies, to ensure effective learning.
• Train sales and customer service teams to enhance their understanding and selling skills.
• Train auditing and accounts department employees on financial reporting standards, auditing procedures, and compliance requirements to enhance their expertise and efficiency.
• Ensure accounting and auditing teams stay updated with UAE regulatory frameworks, tax laws, and financial compliance standards through regular training and development programs.
• Provide one-on-one coaching or group training based on individual learning needs.

• Design and update training materials, user manuals, FAQs, and other resources to align with the latest industry standards and company policies.
• Develop digital and in-person learning modules to cater to various learning styles.
• Ensure all training content reflects compliance requirements, regulatory changes, and industry best practices.

• Assess participants’ understanding and proficiency through evaluations, quizzes, and practical demonstrations.
• Provide constructive feedback and recommendations for skill improvement.
• Measure training effectiveness and report findings to management with suggestions for improvement.

• Work closely with the sales, operations, accounts & audits, and customer service teams to identify training needs and gaps.
• Coordinate with subject matter experts (SMEs) to enhance training content.
• Stay updated on industry trends, market changes, and competitor offerings to keep training programs relevant.

• Collaborate with internal teams to research market trends, customer needs, and competitor offerings.
• Assist in the ideation and development of new business solutions, ensuring alignment with industry demands.
• Gather feedback from training sessions to refine existing services and identify gaps for new offerings.
• Support the launch of new products/services by creating training materials and facilitating knowledge transfer across departments.

• Bachelor’s degree in business, accounting, finance, human resources, or a related field. A professional certification in training & development is a plus.
• Minimum 3-5 years of experience in a training role, preferably within business services, accounting, or financial consulting sectors.
• Strong knowledge of corporate business setup, PRO services, taxation, accounting, auditing, and compliance in the UAE.
• Excellent presentation, verbal, and written communication skills in English and Hindi.
• Expertise in instructional design, adult learning principles, and training delivery.
• Proficient in MS Office (PowerPoint, Excel, Word), LMS platforms, and virtual training tools.
• Strong ability to engage learners, build relationships, and adapt training styles to diverse audiences.
• Analytical mindset with the ability to identify training gaps and propose effective solutions.

• Work with a reputed and growing business services and accounting firm in Dubai.
• Opportunity to enhance knowledge in the dynamic fields of corporate services and finance.
• Engage in continuous professional development and career growth opportunities.
• A collaborative and professional work environment with a strong commitment to employee development.

About Us:
At Banke International Properties, we believe in continuous learning and development. We are seeking an experienced Corporate Trainer to join our team and help train and develop our employees across various departments.

Job Description:
The Corporate Trainer will be responsible for designing and delivering training programs that enhance employees’ skills and knowledge. You will collaborate with department heads to assess training needs, create learning materials, and facilitate training sessions.

Key Responsibilities:

• Develop and deliver training programs for various departments.
• Assess the training needs of employees and create tailored programs.
• Facilitate workshops, seminars, and team-building activities.
• Monitor and evaluate training effectiveness and make improvements.
• Maintain up-to-date knowledge of industry trends and best practices.
• Provide support and mentorship to employees during the training process.

Requirements:

• Proven experience as a Corporate Trainer or in a similar role.
• Strong presentation and communication skills.
• Ability to engage and motivate employees.
• Experience in creating training materials and programs.
• Knowledge of real estate industry practices is a plus.

Full time

Dubai, AE

Senior

Salary Range: To be discussed

Summary

Seeking an experienced Corporate Trainer to design and deliver Android training for sales staff, ensuring effective product knowledge and usage.

Description

We are seeking an experienced and knowledgeable Corporate Trainer to join our team and lead training sessions on Android products and services. As an Android Trainer, you will be responsible for designing, developing, and delivering comprehensive training programs that empower participants to effectively utilize Android products and services. Your expertise will play a crucial role in ensuring that our clients' employees are equipped with the necessary knowledge about the potential of Android platforms.

The main audience are salespeople in international tech stores who need to have full information about the product to be able to present it correctly to potential customers. We provide necessary trainings on presentations and Android products and services. From your side, it is required to be an active Android user (smartphones/tablets, etc.).

Responsibilities:

• Conduct engaging and informative training sessions both in-person and virtually, catering to diverse audiences including clients, employees, and partners.
• Participate in design and development of training materials, curriculum, and resources focused on Android products, services, and technologies.
• Collaborate with cross-functional teams to identify training needs and customize content accordingly.
• Offer one-on-one coaching and support to participants who require additional assistance.
• Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics, and make necessary improvements.
• Maintain training documentation, including manuals, guides, presentations, and course materials.

Qualifications:

• Proven experience as a corporate trainer, instructional designer, or similar role.
• Familiarity with adult learning principles, instructional design methodologies, and training delivery techniques.
• Excellent verbal and written communication skills to convey complex concepts clearly and concisely.
• Strong presentation and public speaking skills with the ability to engage and captivate diverse audiences.
• Ability to adapt training content to different skill levels, learning styles, and organizational needs.
• Flexibility to modify training approaches based on participant feedback and changing business requirements.
• Empathy and patience to address participant questions, concerns, and challenges effectively.
• Strong analytical and problem-solving skills to identify training gaps and customize content accordingly.
• Comfortable using various training tools, platforms, and multimedia resources for both in-person and virtual training delivery.
• Ability to analyze feedback and data to continuously enhance training programs.
• Sensitivity to diverse cultures, backgrounds, and perspectives, ensuring an inclusive and respectful training environment.

We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet!

Welcome to Syrve, a leading provider of comprehensive software solutions for cash registers and restaurant management. With a strong foothold in the international market, we are proud to serve over 9000 customers worldwide and counting.

Role Description

Become an expert in all-in-one Restaurant POS Systems offered by Syrve. The Implementation Trainer is a key member of the Customer Success team, responsible for designing, delivering, and optimizing training programs that ensure clients are fully prepared to use our Point of Sale (POS) system effectively in their day-to-day operations. This requires a deep understanding of our software, strong communication skills, and a proactive approach to customer engagement. By translating complex product functionality into practical, easy-to-understand instructions, the Implementation Trainer empowers users to operate the system with confidence and independence. This position plays an important role in supporting smooth implementations, reducing support escalations, and increasing user adoption.

Strong understanding of POS systems (experience with POS software is an advantage).

Ability to quickly learn and stay updated with software changes and new features.

Familiarity with CRM platforms and ticketing systems.

Fluency in English and Arabic or Russian (spoken and written).

Confident public speaker and trainer.

Empathetic listener with strong conflict resolution and problem-solving abilities.

Capable of handling customer complaints, feedback, and escalations effectively.

Ability to develop and update training manuals and materials.

Strong organizational and time management skills; able to manage multiple training schedules.

Self-driven and able to work independently and within a team.

Experience supporting clients through messaging apps (Telegram, WhatsApp) and via phone.

Able to escalate technical issues promptly and accurately.

Reliable in closing tickets and ensuring proper follow-up in CRM and support systems.

Responsibilities

Share the training plan with customers before training.

Follow the SOP for trainers.

Provide training to customers both on-site and remotely.

Sign off on training materials.

Create new manuals.

Share manuals with customers.

Design training curriculum and make modifications to enhance effectiveness.

Receive customer complaints and refer them to the appropriate departments and manager.

Conduct error walkthroughs with customers remotely.

Open cases in CRM and Pyrus, and document customer issues.

Support clients via Telegram, WhatsApp, and phone calls.

Close cases in CRM and Pyrus.

Check the knowledge base for solutions to customer issues and inquiries.

Escalate issues to the appropriate department when necessary.

Alert internal team members in emergency customer situations.

Update customers on expected issue resolution timeframes during training.

Respond to customer queries and deliver company product presentations.

We Offer

Engaging work environment with highly qualified specialists.

Opportunities for professional development and career growth.

Competitive paid time off and paternity leave.

The chance to work in an international company with a diverse team.

Compensation for English language course.