14 Jumeirah Group jobs in Abu Dhabi

The successful candidate will be responsible for handling hotel reservations and maximizing guest requests and bookings. They will work closely with the Revenue Department to ensure client satisfaction and adherence to service standards.

• Review daily reservation accuracy, rate compliance, and system close-out when necessary
• Ensure clients' satisfaction by following internal credit policy and up-selling opportunities
• Follow up on lost business and report to department superiors
• Spot-check reservations made the previous day and check all VIP arrivals

• Diploma in Hospitality Management or equivalent
• Minimum one year working experience in the luxury hotel industry in a similar role
• Excellent communication skills in English and Arabic
• Guest-focused and team-player attitude

• Learning and Development Opportunities
• Complimentary stays and discounted rates through MOstay programme
• Health and Colleague Wellness benefits
• Retirement plans for committed employees

Embark on a rewarding career as a Reservation Expert at a luxury hotel. You will be part of a prestigious hospitality organization renowned for its exceptional service and bespoke traditions.

The hotel is the social hub for discerning travelers, offering an unparalleled experience. Our luxurious accommodations comprise of elegantly appointed guest rooms and suites, each boasting breathtaking views of the Arabian Gulf and Abu Dhabi city.

As a member of our team, you will be dedicated to providing guests with an unforgettable stay and creating lasting memories. Pursue your passion and grow your expertise in this esteemed environment.

Responsibilities include:

Looking for a leader to spearhead our Food & Beverage team.

We are seeking an experienced Captain to join our team at Emirates Palace in Abu Dhabi. This is a full-time role responsible for ensuring the smooth operation of their section of the restaurant and providing exceptional service to guests.

The successful candidate will be responsible for:

• Coordinating and supervising the opening and closing brigades.
• Assisting the assistant manager in planning according to reservations and special events.
• Ensuring the correct and complete setup of the restaurant section assigned.
• Welcome guests in your station and assist in seating.
• Present menus and beverage lists to guests with recommendations designed to increase average check.
• Taking food and beverage orders and ensuring speedy service of all items.
• Ensuring each table is correctly set up as per food and beverage order requirements.
• Participating in the service of food and beverage items, especially during rush hours.
• Checking and following up on billing and checking procedures as per policies set by Emirates Palace.
• Ensuring proper cash handling procedures are followed as per policies set by Emirates Palace.

• Previous experience in a similar role in a luxury hotel is preferred.
• Strong communication and customer service skills.
• Senior School qualification or equivalent is an advantage.

• Learning & Development: We craft unique learning and development programs for various stages in your career so that you grow continuously.
• MOstay: You can stay with us wherever you go in the world. The MOstay program offers complimentary nights and attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness: Your wellbeing matters. A variety of health benefits and wellness programs are offered to all colleagues globally.
• Retirement Plans: We offer different retirement plans depending on the length of your service and your role.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Hospitality

Referrals increase your chances of interviewing at this top hospitality employer.

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The ideal candidate will possess exceptional leadership skills with a strong focus on strategic planning, team management and customer satisfaction. Enthusiastic and passionate, you will have current experience as a luxury hotel General Manager ideally within an urban luxury resort property.

• Drive the pre-opening phase of the hotel, ensuring timely completion and operational excellence.
• As the first LXR in Abu Dhabi, you and your team will continue to build the reputation and activation of the hotel.
• Manage ongoing profitability by achieving revenue, guest satisfaction and Team Member engagement goals.
• Lead key property issues including capital projects, customer service and refurbishment.
• Ensure all decisions are made in the best interest of the hotel.
• Deliver achievable budgets and set strategic goals for the property.
• Provide exceptional leadership to hotel Team Members focusing on Hilton culture and values.
• Lead business planning and comply with Hilton Brand Service Standards.
• Control costs and manage the Hotel Executive team for career progression and succession planning.
• Hold regular briefings and communication meetings with the HOD team.

Required Experience: Director-level hotel operations expertise is essential for this role.

The Assistant Chief Engineer plays a key role in the pre-opening phase of a luxury hotel, supporting the Director of Engineering in leading the Engineering & Maintenance function. This includes ensuring the property operates at the highest standards of safety, sustainability, and efficiency.

• Oversee engineering operations, including maintenance, repairs, fire & life safety, sustainability, and energy conservation.
• Support the Chief Engineer in planning and executing pre-opening tasks, handover from contractors, and operational readiness.
• Lead and develop a skilled team of engineers and technicians, ensuring training and motivation in line with Hilton's luxury standards.
• Coordinate preventive and corrective maintenance to ensure uninterrupted guest experiences.
• Monitor energy and sustainability programs, ensuring compliance with regulatory requirements.

• Prior experience in a similar role within luxury hospitality, preferably in pre-opening environments.
• Detailed knowledge of building systems, mechanical, electrical, plumbing, and fire safety.
• Able to lead, motivate, and develop multicultural teams effectively.
• Exceptional problem-solving, organizational, and project-management skills.
• Strong commitment to delivering exceptional guest experiences through technical excellence.

1. Problem-Solving
2. Sustainability
3. Leadership
4. Maintenance
5. Energy Management

To succeed in this role, you should have a passion for delivering exceptional results through technical excellence, strong communication skills, and the ability to work collaboratively as part of a high-performing team.

• Ability to work in a fast-paced environment
• Adaptability to changing priorities
• Familiarity with industry-specific software applications

As a member of our hospitality team, we are seeking a Bell Attendant to provide exceptional guest experiences.

The Bell Attendant is responsible for delivering outstanding service and ensuring the smooth operation of the hotel's front desk. Key responsibilities include:

• Welcoming and escorting guests to their accommodations
• Retrieving and transporting luggage in a timely and efficient manner
• Providing guests with information about their room and its features
• Responding to guest inquiries and requests in a friendly and professional manner

In addition to these key responsibilities, the successful candidate will be required to maintain high standards of grooming and adhere to company policies and procedures.

To succeed in this role, you will need:

• A positive attitude and excellent communication skills
• The ability to work flexible hours and under pressure
• Strong problem-solving skills and attention to detail
• Ability to work independently and as part of a team

Working with us brings numerous benefits, including:

• Opportunities for career growth and development
• Competitive compensation and rewards packages
• Excellent training and support

We strive to create an environment that values diversity, inclusivity, and respect for all individuals. Our commitment to excellence and customer satisfaction is reflected in our brand promise: 'Hospitality beyond expectations.'

Join us and become part of a global community dedicated to providing exceptional guest experiences every day!

• To be successful as a Public Area Attendant, you will ensure that all public areas are maintained to the highest standards of cleanliness and organization.
• You will also be responsible for arranging flowers in vases throughout the hotel and removing them when necessary, adhering to the hotel's schedules and procedures.
• In the event of any fire or safety hazards being identified, you must immediately report this to your housekeeping management team.
• Additionally, you will need to ensure that all health and safety requirements are met at all times.
• Your role will involve accurately recording inventory levels for housekeeping supplies.
• You will also be expected to correctly process lost articles found within the hotel.
• Last but not least, minimizing wastage of materials and amenities is crucial in this position.

• A high school diploma is required for this role.
• Previous experience in a similar position is essential.
• Prior experience working in a luxury hotel environment is highly desirable.
• Excellent communication skills and a genuine passion for delivering exceptional customer service are vital.
• A team player with strong interpersonal skills is required for success in this role.

Guest Services Director

Under the general direction of the Guest Services Director, oversee and direct the day-to-day operation of the Guest Relations Department. Maintain overall efficiency standards and promote a positive work environment.

• Review and update the logbook
• Ensure smooth check-in and check-out procedures
• Cooperate with hotel departments for optimal service delivery
• Attend training classes as scheduled

Diploma or degree in hospitality and/or business management. 5-7 years experience in a 5-star luxury hotel.

Rixos Premium Saadiyat Island offers a unique resort experience with exclusivity and luxury defining every moment. Enjoy pristine beaches, clear blue waters, and fine white sands overlooking the Arabian Gulf.

At Rixos Premium Saadiyat Island, we deliver heartfelt hospitality in an engaging and professionally rewarding environment. We seek opportunities to engage with our guests and each other on a personal and meaningful level.

No

Full-time

**Digital Marketing Strategist Role**

We are seeking an experienced Digital Marketing Strategist to join our Sales & Marketing team at a luxury hotel in Abu Dhabi. As a key member of the commercial department, you will play a vital role in driving online presence and improving marketing efforts.

The ideal candidate will be responsible for developing and implementing digital marketing strategies to enhance web traffic and drive revenue. Key responsibilities include managing the hotel's website, collaborating with commercial teams, and leveraging data insights to inform marketing decisions.

To succeed in this role, you will need excellent communication skills, project management experience, and the ability to work effectively in multicultural environments. Additionally, a degree in Marketing or eCommerce Management is highly desirable, as well as 10 years of experience in similar roles, preferably in the luxury hospitality sector.