Leadership Roles in Customer Service

Dubai, Dubai beBeeRelationship

Posted 1 day ago

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Job Description

Customer Service Excellence

The role of a Customer Service Officer is to provide exceptional customer experience by offering proactive leadership and direction to a customer service team.

Key Responsibilities

  • Manage client relationships by reviewing customer needs, engaging with clients to validate their requirements, and providing tailored solutions.
  • Ensure day-to-day customer service activities are executed in adherence to established policies and guidelines, working closely with the customer service team to resolve inquiries and issues.
  • Advise clients on how to enhance relationships by identifying opportunities for additional services and promoting relevant products.
  • Monitor product penetration within the client base, identify potential clients for tailored products to improve product adoption.
  • Regularly engage with clients to ensure all relationships are covered, following a prescribed engagement model.
  • Maintain compliance with regulatory requirements, adhering to risk and control standards.
  • Identify opportunities for process improvements, participating in initiatives to enhance customer satisfaction, loyalty, and operational efficiency.
  • Follow risk mitigation procedures to prevent breaches or risk events.
  • Ensure audit readiness at all times, adhering to compliance norms.
  • Accelerate service delivery through analytical thinking and automation, focusing on process simplification and accuracy.
  • Adhere to KYC and AML compliance norms.
  • Streamline processing to improve efficiency, reduce cycle times, and cut costs.
  • Execute work processes accurately and consistently, ensuring a positive client experience.
  • Complete documentation for client transactions and due diligence.
  • Prepare clients for digital engagement, supporting the bank's digitization strategy.
  • Assess risks carefully in business decisions, ensuring compliance with laws, regulations, and internal policies, and escalating issues transparently.
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Mastering Arabic and Islamic Leadership Roles

Dubai, Dubai beBeeArabic

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Enhance Arabic and Islamic Education

Transform your teaching skills and take on a leading role in GEMS Education schools. We are seeking an accomplished Cluster Arabic and Islamic Lead to spearhead the provision of high-quality Arabic and Islamic education across our UAE schools.

The successful candidate will oversee the implementation of comprehensive action plans tailored to improve students' performance and experience in the Arabic and Islamic classroom, aligned with the cluster's strategic objectives.

  • Promote effective teaching, learning, assessment, and curriculum planning practices.
  • Develop, support, and monitor the execution of action plans at both the cluster and individual school levels.
  • Create and deliver impactful professional development opportunities to enhance teaching and learning practices, as well as coach and monitor the implementation of introduced strategies and approaches.
  • Collaborate with other departments to ensure alignment between Arabic and Islamic approaches and best practices in other school departments.
  • Ensure robust assessment methods and effective data use in Arabic and Islamic.
  • Implement efficient documentation and evidencing processes within the team.
  • Support school leaders in conducting teacher performance evaluations and head of department appraisals.
  • Assist in preparing for inspections and audits.
  • Develop strategies to boost parental engagement across the cluster.
  • Ensure schools effectively adopt digital tools and platforms.
  • Guarantee schools meet compliance requirements regarding teacher recruitment and curriculum.
  • Provide support in teacher recruitment through interviews and demo lessons as needed.

Key Qualifications:

  • Bachelor of Arts in Arabic language or Islamic Studies or Education/Master of Arts in Education (desired).
  • A minimum of 5 years of relevant leadership experience, including head of department, pedagogy coach, or equivalent roles.
  • At least 3 years of teaching experience.
  • Experience in providing training and coaching support to teams.
  • A proven track record of positive impact on Arabic and/or Islamic improvement in a school setting.
  • Senior leadership team experience (desired).

Essential Skills:

  • Understanding of modern language teaching methodologies.
  • Ability to implement impactful capacity-building approaches.
  • Leadership and change management skills.
  • Excellent data analysis abilities.
  • Superb communication and interpersonal skills, fostering collaboration.
  • Fluency in both Arabic and English.
  • Subject matter expertise in Arabic and/or Islamic.

GEMS Education prioritizes student and staff welfare. A UK-enhanced DBS or equivalent police check is mandatory for all appointments.

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Obstetrician & Gynecologists - Join Abu Dhabi’s Leadership Roles

Dubai, Dubai Dubai Elite Doctors Network

Posted 4 days ago

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Job Description

Overview

We are seeking a highly experienced and board-certified Consultant OBGYN with proven leadership capabilities to join a prestigious healthcare facility in Abu Dhabi. The ideal candidate will provide expert clinical care while also contributing to strategic planning, departmental leadership, and mentoring junior staff.

Responsibilities
  • Deliver comprehensive obstetric and gynecological care, including high-risk pregnancies and complex gynecological surgeries.
  • Lead and supervise the OBGYN department, ensuring clinical excellence and adherence to best practices.
  • Collaborate with multidisciplinary teams to develop patient-centered care plans.
  • Participate in hospital committees, quality improvement initiatives, and policy development.
  • Mentor and train junior physicians, residents, and medical students.
  • Ensure compliance with UAE healthcare regulations and hospital protocols.
  • Contribute to strategic planning and service development within the department.
Qualifications & Experience
  • Medical degree with specialization in obstetrics & gynecology.
  • Board certification (e.g., American Board, FRCOG, Arab Board, or equivalent).
  • Minimum 10 years of post-specialization experience, with at least 3–5 years in a leadership or senior consultant role.
  • Valid DOH (Department of Health) license or eligibility to practice in Abu Dhabi.
  • Strong leadership, communication, and organizational skills.
  • Fluency in English; Arabic is an advantage.
Preferred Attributes
  • Experience in managing multidisciplinary teams.
  • Track record of clinical innovation and quality improvement.
  • Familiarity with electronic medical records and digital health tools.

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Nutritionist / Dietician with DHA & leadership Skills for a new wellness center

Dubai, Dubai Ontime Group

Posted 1 day ago

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Ontime Group is excited to announce the launch of a new wellness center and we are looking for a qualified Nutritionist/Dietician with a valid DHA (Dubai Health Authority) license and strong leadership skills to join our team. This role is essential for promoting health and wellness through personalized nutritional guidance and innovative dietary programs while leading a dedicated team of health professionals.

As a Nutritionist/Dietician you will work closely with clients to design individualized nutrition plans that address their health goals preferences and lifestyles. Your leadership skills will foster a collaborative environment within the wellness center ensuring excellent service delivery and a seamless client experience.

Responsibilities
  • Conduct thorough assessments of clients nutritional needs health conditions and dietary preferences.
  • Develop and implement customized nutrition and diet plans tailored to individual clients.
  • Lead and mentor a team of nutritionists and other health professionals in delivering high-quality services.
  • Organize and conduct workshops and educational seminars on nutrition health and wellness.
  • Monitor client progress and adapt nutrition plans based on ongoing assessments and feedback.
  • Collaborate with other specialists in the wellness center to provide an integrated approach to client care.
  • Ensure compliance with health and safety regulations and maintain accurate records of client consultations and treatment plans.
  • Stay updated on the latest trends research and best practices in nutrition and wellness to provide evidence-based advice.
Requirements
  • Valid DHA (Dubai Health Authority) license to practice as a Nutritionist/Dietician.
  • Bachelors degree in Nutrition Dietetics or a related field.
  • Proven experience as a Nutritionist/Dietician with a strong understanding of personalized nutrition practices.
  • Demonstrated leadership experience with the ability to guide and motivate a healthcare team.
  • Excellent communication and interpersonal skills to effectively engage with clients and team members.
  • Strong organizational and time-management skills.
  • Commitment to providing exceptional service and promoting a healthy lifestyle.
  • Ability to work collaboratively in a fast-paced environment while remaining client-focused.
  • Passion for health and wellness with a desire to continually learn and grow in the field.
Benefits

Salary Plus Benefits - Tax free

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Nutritionist / Dietician with DHA & leadership Skills for a new wellness center

Dubai, Dubai Ontime Group

Posted 3 days ago

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Job Description

Description

Ontime Group is excited to announce the launch of a new wellness center and we are looking for a qualified Nutritionist/Dietician with a valid DHA (Dubai Health Authority) license and strong leadership skills to join our team. This role is essential for promoting health and wellness through personalized nutritional guidance and innovative dietary programs while leading a dedicated team of health professionals.

As a Nutritionist/Dietician you will work closely with clients to design individualized nutrition plans that address their health goals preferences and lifestyles. Your leadership skills will foster a collaborative environment within the wellness center ensuring excellent service delivery and a seamless client experience.

Responsibilities
  • Conduct thorough assessments of clients nutritional needs health conditions and dietary preferences.
  • Develop and implement customized nutrition and diet plans tailored to individual clients.
  • Lead and mentor a team of nutritionists and other health professionals in delivering high-quality services.
  • Organize and conduct workshops and educational seminars on nutrition health and wellness.
  • Monitor client progress and adapt nutrition plans based on ongoing assessments and feedback.
  • Collaborate with other specialists in the wellness center to provide an integrated approach to client care.
  • Ensure compliance with health and safety regulations and maintain accurate records of client consultations and treatment plans.
  • Stay updated on the latest trends research and best practices in nutrition and wellness to provide evidence-based advice.

Requirements
  • Valid DHA (Dubai Health Authority) license to practice as a Nutritionist/Dietician.
  • Bachelors degree in Nutrition Dietetics or a related field.
  • Proven experience as a Nutritionist/Dietician with a strong understanding of personalized nutrition practices.
  • Demonstrated leadership experience with the ability to guide and motivate a healthcare team.
  • Excellent communication and interpersonal skills to effectively engage with clients and team members.
  • Strong organizational and time-management skills.
  • Commitment to providing exceptional service and promoting a healthy lifestyle.
  • Ability to work collaboratively in a fast-paced environment while remaining client-focused.
  • Passion for health and wellness with a desire to continually learn and grow in the field.

Benefits

Salary Plus Benefits - Tax free

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