Relationship Managers
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One client, a major UAE-based bank, is looking for senior and ambitious senior bankers to join the private banking division of the bank as Relationship Managers or Senior Relationship Managers - there are several open positions. A Relationship Manager (RM) or a Senior Relationship Manager (Senior RM) in Private Banking is the cornerstone of a financial institution's service to its most affluent clients. More than just a banker, the RM is a trusted advisor, a financial confidante, and the primary architect of a client's wealth management strategy. This demanding yet rewarding role requires a unique blend of sharp financial acumen, exceptional interpersonal skills, and an unwavering commitment to client success.
The primary objective of a Private Banking RM is to cultivate and nurture long-term, profitable relationships with High-Net-Worth Individuals (HNWIs) and Ultra-High-Net-Worth Individuals (UHNWIs). This involves not only managing their existing assets but also proactively identifying and addressing their evolving financial needs and goals.
Key Responsibilities :
A day in the life of a Private Banking RM is dynamic and multifaceted. Core responsibilities include :
- Client Relationship Management : Building and maintaining strong, trust-based relationships with HNW and UHNW clients in his / her portfolio. This involves regular communication, personalized service, and a deep understanding of their personal and financial circumstances.
- Wealth Management and Financial Strategy : Developing and implementing bespoke financial plans that encompass investment management, wealth structuring, estate planning, and tax optimization. This requires a holistic understanding of the client's risk tolerance, investment objectives, and long-term aspirations.
- Business Development and Client Acquisition : Actively seeking out and onboarding new HNW and UHNW clients to grow the bank's assets under management. This often involves leveraging personal networks, referrals, and attending exclusive events.
- Portfolio Management and Investment Advisory : Providing expert advice on a wide range of investment products, including equities, fixed income, alternative investments, structured products and other wealth and insurance solutions. This includes monitoring portfolio performance and making adjustments as needed in line with market conditions and client goals.
- Coordination with Specialists : Collaborating with a team of in-house experts, such as wealth and product advisors, product development teams, credit / liability products specialists, to deliver comprehensive and tailored solutions to HNW and UHNW clients.
- Risk Management and Compliance : Ensuring that all client activities are conducted in strict adherence to regulatory requirements and the bank's internal policies. This includes conducting thorough due diligence and "Know Your Customer" (KYC) checks.
- Credit and Lending Solutions : Identifying and structuring credit solutions, such as mortgages, and other forms of financing, to meet the specific needs of clients.
- Client Servicing and Issue Resolution : Acting as the single point of contact for all client inquiries and resolving any issues promptly and efficiently.
Requirements
To excel in this senior role, a candidate must possess a strong foundation of knowledge and a specific set of personal attributes :
Educational and Professional Qualifications :
- Education : A bachelor's degree in finance, economics, business administration, or a related field is typically required. A Master of Business Administration (MBA) or a specialized master's degree in wealth management is often preferred.
- Certifications : CISI Level 3, The UAE Financial Rules and Regulations are "must haves" for these senior roles. Additional professional certifications such as the Chartered Financial Analyst (CFA), Certified Financial Planner (CFP) are highly regarded and can be a significant advantage.
- Experience : A proven track record of success in a similar role within private banking or wealth management is a prerequisite. This includes experience in managing a portfolio of HNW and UHNW clients and a demonstrable ability to grow assets under management.
Key Skills :
- Financial Acumen : A deep understanding of financial markets, investment products, and wealth management strategies and principles.
- Relationship Building : Exceptional interpersonal and communication skills with the ability to build rapport and trust with sophisticated clients.
- Sales and Negotiation : Strong business development skills with a proven ability to attract and retain HNW and UHNW clients.
- Analytical and Problem-Solving Skills : The ability to analyze complex financial situations and develop creative, effective solutions.
- Discretion and Integrity : An unwavering commitment to confidentiality and ethical conduct.
- Teamwork and Collaboration : The ability to work effectively with a team of specialists to deliver a seamless client experience.
- Resilience and Drive : The ability to thrive in a high-pressure, target-driven environment, and drive to succeed and reach results.
A very competitive remuneration package shall be discussed with the shortlisted candidates.
#J-18808-LjbffrSenior Managers
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Senior Managers / Associate Directors – Procurement Advisory (Construction, Engineering & Major Programs) – Saudi Arabia & United Arab Emirates
We're working with a leading boutique consultancy on several senior-level procurement and advisory mandates across the UAE and Saudi Arabia. This is a unique opportunity to play a pivotal role in some of the world's most ambitious capital expenditure and infrastructure programs, partnering with one of the largest project management firms globally.
Current Requirements- Senior procurement/advisory leaders for aviation, real estate, and infrastructure programs.
- Oversight of established procurement teams – driving strategic sourcing, transformation, cost efficiency, and value delivery across complex projects.
- Arabic speakers strongly preferred.
- Senior procurement leadership roles on flagship giga-projects in construction, engineering, technology, and infrastructure (digital/AI/data centres).
- Advising on procurement strategy, category management, supply chain design, and execution for high-value, capital-intensive schemes.
- A management consultant with deep expertise in procurement and commercial advisory within construction, infrastructure, or engineering.
- Proven track record of delivering major capital programs (capex) and advising on procurement transformation.
- Experience working client-side on multi-billion-dollar initiatives in real estate, aviation, transport, or technology infrastructure.
- Ability to combine strategic advisory with hands-on delivery in high-pressure, complex environments.
- Shape procurement strategies on some of the largest and most complex projects globally.
- Operate in a partner-owned, values-driven environment with a strong focus on people, sustainability, and long-term growth.
- Transparent career progression – real opportunities to build and scale procurement advisory functions.
- A firm that invests in loyalty, support, and professional development – only hiring when confident of long-term retention.
Locations: UAE (Abu Dhabi, Dubai) & KSA (Riyadh)
Compensation: Highly competitive base + performance-linked incentives
If you're a procurement leader in construction, engineering, or major capital programs, or know someone who is, reach out for a confidential initial discussion.
Seniority level- Director
- Full-time
- Purchasing and Supply Chain
- Business Consulting and Services
- Engineering Services
To apply, please contact Adam at
Note: Candidates must have management consultancy expertise to be applicable.
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Restaurant Managers, Assistant Managers and Departmental Managers-AUSTRALIA-DXB
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Job Openings Restaurant Managers, Assistant Managers and Departmental Managers-AUSTRALIA-DXB
About the job Restaurant Managers, Assistant Managers and Departmental Managers-AUSTRALIA-DXBWe are looking for dynamic professionals to fill the roles of Restaurant Manager, Assistant Manager, and Departmental Manager for our client aglobal leader in the fast-food industry.
Location: Australia
Company Overview:Join one of the world's leading global fast-food companies with a rich history of providing delicious meals and unparalleled customer service.
Responsibilities:
- Oversee the entire restaurant operations ensuring delivery of exceptional customer service.
- Manage restaurant P&L to optimize manageable profit, control COGS, Labor, and Controllables.
- Ensure the safety and security of team and guests through a focus on preventive maintenance and cleanliness.
- Drive sales goals and track results.
- Develop and train team members and managers, including ongoing feedback and coaching.
- Maintain exceptional food safety and quality standards.
- Handle guest complaints professionally and swiftly.
- Foster a productive and collaborative team environment.
Qualifications:
- Minimum 2 years of managerial experience in a fast-food or restaurant setting.
- Proven ability to lead and motivate a diverse team.
- Strong analytical skills and a good understanding of business metrics and financials.
Company Overview:Be a part of a dynamic team in one of the world's top fast-food companies known for its commitment to quality and service.
Responsibilities:
- Assist the Restaurant Manager in managing team members and ensuring the restaurant runs efficiently.
- Aid in driving sales goals and tracking results.
- Support training efforts for team members.
- Assist in maintaining food safety and quality standards.
- Address and handle guest concerns and feedback.
- Ensure a clean and safe environment for both guests and staff.
Qualifications:
- Minimum 2 years of supervisory or assistant management experience in a restaurant setting.
- A collaborative spirit with a focus on team development.
3. Departmental Manager
Company Overview:Elevate your career in one of the leading global fast-food enterprises, renowned for its unparalleled service and culinary delights.
Responsibilities:
- Oversee the department and ensure operational efficiency.
- Lead and motivate the team to achieve departmental goals.
- Ensure adherence to safety, hygiene, and food quality standards.
- Collaborate with other departmental managers to ensure seamless operations.
- Provide ongoing training and feedback to staff.
- Handle department-specific concerns and feedback from guests.
Qualifications:
- Minimum 2 years of departmental management or supervisory experience.
- Demonstrated leadership skills and the ability to manage a team.
- Strong organizational skills and attention to detail.
Remuneration and Benefits:
- Relocation Package: All relocation expenses covered, ensuring a smooth transition to your new role in Australia.
- Airfares: Comprehensive coverage for all your airfare expenses.
- Visa Application: All fees associated with the visa application will be borne by the company.
- Salary: A generous remuneration package, competitive with industry standards.
- Family Status: Post the successful completion of the probationary period, family status contracts applicable for both husband and wife will be available.
Interested candidates are encouraged to apply. This is a unique opportunity to grow with a global leader in the fast-food industry.
Please note that this job posting is a general representation and actual responsibilities might vary based on the specific requirements of the company. Always refer to the company's official communication or contact the HR department for detailed information.
#J-18808-LjbffrRestaurant & Operations Managers (225-1002)
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Join to apply for the Restaurant & Operations Managers ) role at TALENTMATE
Job Description
Restaurant & Operations Managers play a crucial role in overseeing the daily operations of a restaurant, ensuring everything runs smoothly, and providing a delightful experience for customers. These professionals are responsible for managing staff, maintaining high food quality standards, and ensuring customer satisfaction. They also handle administrative tasks such as inventory control, budgeting, and scheduling. A successful manager must balance strategic planning with day-to-day managerial duties. This position requires strong leadership abilities, excellent communication skills, and an ability to work under pressure. Restaurant & Operations Managers are the backbone of any dining establishment, focusing on productivity, efficiency, and maintaining a harmonious team environment.
Responsibilities
- Oversee the efficient functioning of daily restaurant operations, including staffing and scheduling.
- Ensure all food safety and hygiene standards meet local and national regulations.
- Implement and monitor quality of service standards to enhance customer satisfaction.
- Maintain a balanced budget by monitoring financial performance and controlling costs.
- Train, mentor, and motivate the staff to achieve their highest potential.
- Resolve customer complaints swiftly to maintain the restaurant's reputation and customer loyalty.
- Conduct regular evaluations of restaurant staff to ensure consistent performance standards.
- Manage inventory effectively to prevent shortages and reduce excess waste efficiently.
- Collaborate with suppliers to negotiate contracts and ensure timely delivery of quality supplies.
- Design and implement marketing strategies to increase sales and customer engagement.
- Analyze sales reports to identify and implement necessary improvements in services.
- Develop and implement safety and security measures for both staff and customers.
Requirements
- Bachelor's degree in hospitality management or a related field is preferred.
- A minimum of 3-5 years of managerial experience in the restaurant industry.
- Strong leadership skills with the ability to manage and motivate a diverse team.
- Excellent communication and interpersonal skills to interact with staff and customers.
- Proficiency in using restaurant management software and MS Office Suite.
- Proven ability to handle high-pressure situations and resolve operational issues.
- Flexibility to work evenings, weekends, and holidays as required by the business.
About The Company
TALENTMATE is a platform to bring jobseekers and employers together. We help professionals find their next job opportunity or potential employers.
We are an equal opportunities employer and welcome applications from all qualified candidates.
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Account Managers- Third Party Sales Channels
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- Full-time
- Sub Division: Personal Banking - Digital
- Division: Personal, Wealth & Business Banking
- Role holder is assigned to achieve growth and sales targets by successfully managing the Relationship Managers & third-party sales team (Dubai).
- Oversee and guide third-party sales teams to ensure the achievement of personal loan & credit card targets, with strong emphasis on maintaining a customer-centric approach.
- Monitor performance and ensure all sales efforts align with FAB standards and regulations.
- Regular team meetings to discuss sales progress and share best practices. One-on-one meetings with Relationship Managers to discuss individual performance and development plans.
- Overseeing and guiding the performance of multiple channel partners selling loans and cards . Setting sales targets and monitoring progress for loan and card products. Conducting regular meetings to discuss sales performance, strategies, and product-specific challenges. Identifying areas for improvement and implementing corrective actions to optimize loan and card sales.
- Reviewing sales reports and analytics to identify trends and areas for improvement.
- Lead and manage a team of Relationship Managers to achieve sales targets and business objectives for loans, cards, and other financial products. Develop, coach, and mentor Relationship Managers to enhance performance, skills, and product knowledge. Foster a high-performing team culture, driving collaboration and accountability among Relationship Managers who manage channel partners. Monitor team performance, customer satisfaction and complaints with service level agreement (SLA)
- Ensure the team members are always adhering to FAB policies standards and regulatory requirements.
- Ensure the team is adequately trained on the banks products, policies, services and selling techniques.
- Ensure adherence to organizational policies, processes, systems, and procedures for loan and card sales through channel partners
- Collaborate with Credit, Product, Policy, and Contact Centre to ensure alignment and effective sales strategies. Gather feedback and insights from internal stakeholders to inform sales approaches and product development.
- Provide consistent support, resolve disputes, technical issues and service-related matters to enable and maximize team performance.
- Provide regular reports to management on channels performance, potential risk, and opportunities for improvement.
- Lead, inspire and motive team members to achieve target by setting clear goals, providing regular feedback, and creating result driven culture.
- Demonstrate strong leadership in managing and resolving conflicts and challenges.
- Organizes and supervises the activities and work of subordinates to ensure that all work is carried out in an efficient manner and in alignment with SOP guidelines.
- Develop and maintain operational guidelines for staff.
- Provide regular feedback and coaching to the team members for any poor performance and recommend the required action plan.
- Identifies opportunities for continuous improvement of systems, processes, and practices.
- Ensure that all team members adhere to the Standard Operating Procedures, Policies, Code of Conduct and Service Standards of the bank and initiate appropriate disciplinary action for any violations noted.
- Ensure high-quality customer service is delivered to customers of loan and card products through channel partners. Resolve customer complaints and issues in a timely and professional manner, ensuring customer satisfaction.
- Work with channel partners to improve customer experience and satisfaction with loan and card products.
- Bachelor's Degree in Business Administration, Finance, Banking or a related major field of study.
- At least 5 years of experience in consumer banking and in managerial role
- Good Product knowledge.
- Good understanding of banking industry trends in the local market.
- Good market awareness of product range and pricing.
JOB PURPOSE:
ACCOUNTABILITIES:
Core Responsibilities
Waiters Managers in Fast Food Restaurants UAE
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Industry: Fast Food & Hospitality
Languages Required: French (Fluent)
Allison Jones Consulting Services is excited to offer job opportunities in the vibrant United Arab Emirates for Waiters and Managers at renowned fast food restaurants. If you are passionate about customer service and have experience working in a fast-paced environment, we want to hear from you
Available Positions:- Waiters - Fast Food Restaurants
- Managers - Fast Food Restaurants
- Greet and serve customers with a positive and professional attitude.
- Take orders and ensure customer satisfaction.
- Handle cash, process payments, and manage transactions.
- Maintain cleanliness and organization of dining and service areas.
- Collaborate with kitchen staff to ensure timely and accurate delivery of food.
- Oversee the daily operations of the restaurant, ensuring smooth service.
- Manage staff schedules, training, and performance.
- Ensure high levels of customer satisfaction and quality service.
- Handle inventory, stock, and supplier orders.
- Resolve customer issues and complaints professionally.
- Maintain safety and hygiene standards in the restaurant.
- Previous experience in a fast food or restaurant setting.
- Fluent in French (spoken and written).
- Strong communication and customer service skills.
- Ability to work in a team and handle high-volume situations.
- Proven experience as a manager in a fast food or restaurant environment.
- Strong leadership and organizational skills.
- Fluent in French (spoken and written).
- Ability to manage and motivate a team to achieve business goals.
- Strong problem-solving skills and ability to handle customer complaints.
- Competitive salary and benefits.
- Opportunity to work in a dynamic and fast-paced environment.
- Career growth and development opportunities.
- Work with a reputable company in the UAE.
If you are a French-speaking professional with a passion for the fast food industry, apply now
To Apply:Send your updated resume and cover letter to (email address).
#J-18808-LjbffrTeam Managers/Vice Presidents in Wealth Management in a Major UAE-Based Bank
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One client, a major UAE-based bank is looking for senior and ambitious banking professionals for several Team Manager / Vice President positions in the wealth management division of the bank, including 2 positions available in Dubai with responsibility for wealth management activities / operations in Dubai and the Northern Emirates, 1 position shall be based in DIFC to supervise and manage wealth management operations of the bank in DIFC, and 1 position is available in Abu Dhabi to supervise and manage wealth management activities of the bank in the Emirate of Abu Dhabi.
Job Summary :
The Team Manager and Vice President in Wealth Management, is responsible for leading, coaching, and developing a team of Relationship Managers / Senior RMs, Business Development Managers and other team members of the wealth management team to achieve sales targets, manage and enhance relationships with the existing wealth management / elite banking clients, including high-net-worth individuals, and ensure regulatory compliance. This role requires a strong understanding of banking wealth / investment products, insurance solutions, coupled with excellent leadership, communication, and client-centric skills. The Team Manager / Vice President in Wealth Management plays a crucial role in fostering a high-performing sales culture and ensuring the team consistently provides valuable wealth management solutions to its clients.
Key Responsibilities :
1. Team Leadership and Performance Management , including :
- Lead, motivate, and coach a team of Relationship Managers, Senior RMs, Business Development Managers, Financial Analysts and other members of the wealth management team to achieve individual and team sales targets for wealth / investment products, insurance products, and other wealth management solutions;
- Conduct regular performance reviews, one-on-one coaching sessions, and provide constructive feedback to enhance team members' skills and performance;
- Identify training needs and facilitate professional development opportunities (e.g., product knowledge, sales techniques, customer management experience, etc.)
- Foster a positive, collaborative, and results-driven sales culture within the team;
- Monitor team activities, sales pipelines, and key performance indicators (KPIs) to ensure target achievement and identify areas for improvement;
- Participate in the recruitment, selection, and onboarding of new team members.
2. Business Development and Sales , including :
- Drive the implementation of wealth management sales strategies and initiatives to grow assets under management (AUM), revenue, and client base;
- Develop and supervise execution of individual sales plans of Business Development Managers, Relationship Managers and Senior Relationship Managers aligned with overall wealth management objectives;
- Support the wealth management team members in client acquisition, deepening and enhancing existing relationships, and identifying cross-selling opportunities across the bank's product suite;
- May directly manage a certain portfolio of key HNW clients and assist team members with complex client cases;
- Analyze market trends, competitor activities, and client feedback to refine business development approaches and product offerings.
3. Client Service and Financial Planning Oversight , including :
- Ensure that the team provides best-fitting wealth management / investment solutions tailored to clients' financial goals, and risk tolerance;
- Oversee the quality of client interactions, ensuring a high standard of client service and satisfaction;
- Act as an escalation point for complex client inquiries, complaints, or sensitive issues, working towards effective resolution.
4. Risk Management and Compliance , including :
- Ensure strict adherence to all internal policies, procedures, and external regulatory requirements governing wealth management activities (e.g., SCA regulations, UAE Central Bank regulations, policies and guidelines, AML, KYC, consumer protection laws in the UAE);
- Monitor team sales practices to ensure ethical conduct, suitability of advice, and proper disclosure to clients;
- Conduct regular reviews of client files, investment proposals, and transactions to ensure accuracy, completeness, and compliance;
- Stay updated on regulatory changes and communicate their implications to the team;
- Identify and mitigate operational and reputational risks associated with wealth management activities / operations.
5. Collaboration and Stakeholder Management , including :
- Collaborate effectively with product development teams, operations, compliance, and other relevant departments to deliver seamless client solutions;
- Provide market intelligence and client feedback to product development teams and the involved senior management;
- Represent the wealth management team in cross-functional meetings and initiatives.
Requirements
Education and Certifications :
- Bachelor's degree in Finance, Economics, Business Administration, or a related field;
- Master's degree (MBA) and relevant professional certifications (e.g., CFA, CFP, CISI) are highly preferred;
- In-depth knowledge of DIFC policies and guidelines, such as DFSA is high preferred for a position based in DIFC.
Experience :
- Minimum of 8 years of experience in wealth management, financial advisory, financial asset management, or a related sales / business development / team management role within the financial services industry;
- Proven track record of success in leading and managing a team of financial professionals (minimum of 3 years in a leadership role);
- Demonstrated ability to achieve and exceed sales targets for wealth / investment and insurance products;
- Strong understanding of diverse wealth management products and services, including but not limited to mutual funds, bonds, equities, structured products, FX instruments, and insurance solutions.
Skills :
- Exceptional Leadership and Coaching Skills : Ability to inspire, develop, and drive a sales team to achieve ambitious business development, customer retention and product-related targets;
- Strong Sales and Negotiation Acumen : Proven ability to drive sales performance and close complex deals;
- Excellent Communication and Interpersonal Skills : Superior verbal, written, and presentation skills, with the ability to build rapport with clients and team members;
- Client-Centric Approach : A deep understanding of client needs and a commitment to providing comprehensive and suitable financial advice and solutions;
- Regulatory and Compliance Knowledge : Thorough understanding of financial regulations and compliance requirements in the UAE;
- Analytical and Problem-Solving Skills : Ability to interpret financial data, identify trends, and develop effective solutions;
- Technological Proficiency : Familiarity with CRM systems, financial planning software, and investment platforms;
- Results-Oriented and Resilient : Driven to achieve targets and able to perform under pressure.
A very competitive remuneration package shall be discussed with the shortlisted candidates.
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About the latest Managers Jobs in Jebel Ali !
Operations Manager
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Join Neondex as an Operations Manager and help driveefficiency, scalability, and excellence across all business functions.
As an Operations Manager at Neondex, you will be responsible for overseeingbusiness operations, streamlining processes, and ensuring optimal efficiency across departments.
You will work closely with leadership to implement strategies that enhance productivity, managefinancial and operational risks, and drive business growth.
Responsibilities.- Oversee daily business operations and ensure efficiency across all departments.
- Develop and implement operational strategies to improve performance and scalability.
- Coordinate cross-functional teams to align goals and optimize workflow.
- Monitor financials, budgets, and resource allocation to maximize profitability.
- Ensure compliance with industry regulations and company policies.
- Proven experience in operations management, preferably in tech or finance industries.
- Strong leadership, strategic planning, and problem-solving skills.
- Ability to analyze business processes and implement improvements.
- Excellent communication and organizational skills.
- Experience with project management tools and financial oversight.
Operations Manager
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Leading player in the Aviation, Aerospace industry
- Develop and implement MRO operational strategy aligned with industry best practices and continuous improvement.
- Lead and supervise floor line and shop floor management across all six gate operations (disassembly, repair, assembly, testing, final inspection), ensuring seamless transitions.
- Ensure adherence to safety, regulatory, and airworthiness compliance standards (Part 145, FAA, EASA).
- Develop and manage budgets for MRO operations, including CAPEX and OPEX, workforce planning, and financial efficiency.
- Monitor and drive KPIs such as Turnaround Time (TAT), On-Time Delivery (OTD), efficiency, and utilization rates across all gates.
- Implement Continuous Improvement (CI) initiatives, Lean Six Sigma methodologies, and process optimizations.
- Ensure Day 1 operational readiness, including ERP testing, mock operations, and risk mitigation.
- Identify and mitigate potential risks across MRO operations for regulatory compliance and business continuity.
- Collaborate with senior management, cross-functional teams, and external stakeholders (OEMs, suppliers, regulators) to optimize workflows.
- Proven MRO expertise: In-depth knowledge of engine maintenance, repair, and overhaul processes, covering Gate 0 to Gate 5 operations - atleast assembly and disassembly
- Strong project and change management skills: Ability to lead large-scale operational transitions, CI initiatives, and ERP implementations.
- Deep technical and commercial acumen: Understands aviation maintenance, supply chain, cost optimization, and regulatory requirements while balancing precision with commercial viability.
- Mastery of Lean Six Sigma and CI methodologies: Expertise in optimizing workflows, eliminating waste, and improving TAT, OTD, efficiency, and utilization rates.
- Operational Readiness & Industrialization proficiency: Skilled in setting up scalable processes, workflow integration, facility layout, and process automation for Day 1 readiness.
- Expert in Quality Assurance & Compliance: Strong understanding of aviation industry standards, airworthiness regulations, and OEM/customer requirements
- Proficient in Production Planning & Resource Optimization: Ability to manage production schedules, manpower allocation, and capacity planning.
- Experience in Technology Integration & Digitalization: Strong ability to implement and optimize ERP systems and automation tools.
Operations Manager
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Location: UAE
Department: Operations
Type: Full Time – Shift Work
Founded in 2018, Skyports is at the forefront of the Advanced Air Mobility revolution, developing and operating cutting-edge infrastructure for electric air taxis and leveraging drone technology to transform business operations across industries.
Our business is split into two key areas:
- Skyports Infrastructure plays a vital role in the Urban Air Mobility ecosystem, designing, building, owning, and operating vertiports that enable eVTOL operators to take off and land in cities around the world.
- Skyports Drone Services uses drones to streamline logistics, capture data, and enhance operational efficiency, with a focus on rural deliveries, surveying, surveillance, and maritime services.
With our presence in this dynamic, high-growth industry, there has never been a more exciting time to be part of our mission to reshape the future of air mobility.
The RoleLead vertiport operations across the UAE, ensuring safety, efficiency, and compliance, while delivering excellent customer service. Responsibilities include managing ground staff, coordinating services, and engaging with key stakeholders to ensure smooth daily operations.
Key Responsibilities- Vertiport Operations & Compliance: Oversee daily vertiport activities, ensuring safety, efficiency, and full compliance with local and international aviation regulations.
- Team & Personnel Management: Recruit, train, schedule, and manage ground staff, security teams, and administrative personnel to ensure smooth operations.
- Ground & Facility Services: Coordinate ground operations such as marshalling, charging, passenger handling, and facility maintenance to meet safety and service standards.
- Customer & Stakeholder Relations: Engage with operators, pilots, passengers, regulators, and local communities to deliver excellent service and foster positive relationships.
- Security & Emergency Planning: Lead the implementation of security protocols and emergency response plans, ensuring readiness through regular drills and collaboration with authorities.
- Performance & Reporting: Monitor operational performance through data analysis, maintain accurate records, and provide regular updates to management and regulatory bodies.
- Aviation Expertise: 7+ years in aviation operations (airport or heliport), with at least 3 years in a leadership role; strong understanding of aviation regulations, safety, and emergency planning.
- Leadership & Ownership: Proven ability to lead teams and manage complex operational projects end-to-end in regulated environments.
- Communication & Influence: Excellent written and verbal communication skills, with the ability to build relationships and influence regulators and stakeholders effectively.
- Problem-Solving & Decision-Making: Strong analytical skills with the ability to resolve issues quickly and think proactively under pressure.
- Customer & Safety Focused: Dedicated to high-quality service delivery and maintaining a safety-first mindset in all operations.
- Adaptability & Commitment: Highly motivated self-starter who embraces challenges, learns quickly, and is committed to advancing new mobility solutions like AAM.
- Language & Technical Skills: Fluent in English (Arabic Speaking is an Advantage); skilled in structuring documentation and presentations, with strong attention to detail and organizational capabilities.
- Medical Coverage
- Employment Visa
- Opportunity to work in an innovative and growing industry
- A collaborative and dynamic work environment with ample opportunities for professional development
If you’re passionate about Vertiports Operations and keen to be part of a pioneering company that is changing the future of transportation, we would love to hear from you. Please submit your CV and a cover letter outlining your experience and why you’re a great fit for this role.
Skyports is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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