Expert Microsoft 365 Technical Support Professional
Posted 1 day ago
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Job Description
We are seeking a highly skilled Technical Support Specialist to provide expert assistance with Microsoft 365 products and services.
Key Responsibilities- Handle post-migration technical issues for end-users related to Outlook, OneDrive, and other Microsoft products.
- Resolve escalated email routing connectivity permissions and filtering support issues.
- Monitor backups and perform periodic test restores.
- At least 3 years of experience in IT support with strong customer service skills and problem-solving mindset.
- Fundamental knowledge of Microsoft Exchange, Intune, MDM, MAM, Microsoft ATP, Azure Active Directory, SSO, Microsoft 365 powers, Microsoft security and compliance, MS Teams Voice.
- Ability to work extended hours and rotating shifts to ensure 24x7 support.
The ideal candidate will possess excellent communication and analytical skills, with the ability to troubleshoot complex technical issues.
Benefits- Opportunity to work with a leading technology company.
- Flexible working arrangements to suit individual needs.
Referrals can increase your chances of success in this role.
Microsoft PowerApps
Posted today
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Job Description
We are seeking a skilled Microsoft PowerApps / SharePoint Developer to join our team. The ideal candidate will be responsible for developing and maintaining solutions using Microsoft PowerApps and SharePoint. This role requires strong technical expertise in both platforms, along with the ability to collaborate with stakeholders to deliver effective and efficient solutions.
Key Responsibilities- PowerApps Development:
- Design, develop, and maintain custom applications using Microsoft PowerApps.
- Create responsive and user-friendly PowerApps solutions that integrate with various data sources, including SharePoint, SQL Server, and Dynamics 365.
- SharePoint Development:
- Develop and customize SharePoint sites, lists, libraries, workflows, and other components.
- Implement solutions using SharePoint Online and SharePoint On-Premises, ensuring alignment with business requirements.
- Integration & Data Management:
- Integrate PowerApps and SharePoint with other systems and services using connectors, APIs, and custom integrations.
- Manage and optimize data within SharePoint and PowerApps, ensuring data integrity and security.
- Collaboration & Requirements Gathering:
- Work closely with business analysts, project managers, and other stakeholders to gather and understand requirements.
- Translate business needs into technical solutions and provide guidance on best practices for PowerApps and SharePoint development.
- Troubleshooting & Support:
- Provide technical support and troubleshooting for PowerApps and SharePoint solutions.
- Resolve issues related to application performance, data integration, and user access.
- Documentation & Training:
- Create and maintain documentation for developed solutions, including user guides and technical specifications.
- Provide training and support to end-users and other developers as needed.
- Continuous Improvement:
- Stay updated with the latest developments in PowerApps and SharePoint technologies.
- Identify and recommend improvements to enhance application performance and user experience.
Bachelor's degree in Computer Science, Information Technology, or a related field., 3+ years of experience in developing solutions using Microsoft PowerApps and SharePoint., Strong knowledge of PowerApps development, including custom forms, workflows, and integrations., Experience with SharePoint development, including site design, list/library customization, and workflow automation., Familiarity with SharePoint Online and SharePoint On-Premises environments., Experience with data integration and management using SQL Server, Dynamics 365, or other systems.
Skills & CompetenciesStrong problem-solving and analytical skills., Excellent communication and collaboration abilities., Attention to detail and a commitment to delivering high-quality solutions., Ability to work independently and manage multiple projects simultaneously.
#J-18808-LjbffrMicrosoft Support Professional
Posted 1 day ago
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Job Description
Job Description
We are seeking a skilled technical professional to provide support and expertise for various Microsoft products including Azure, Office 365, and Exchange.
Key Responsibilities:
- Handle tickets for post-migration end-user issues of Outlook, OneDrive, and troubleshooting over call and remote access.
- Resolve escalated email routing, connectivity, permissions, and filtering support issues.
- Monitor backups and perform periodic test restores.
- Provide technical expertise in Azure Active Directory (AAD), Azure Active Directory Domain Services (AADDS), Azure Kerberos & Azure AD Connect.
- Manage Windows infrastructure technologies.
Required Skills and Qualifications:
- At least 3 years of related experience in an organization with 1000+ end-user support with strong customer service skills and problem-solving mindset.
- Fundamental knowledge of: Microsoft Exchange (On premises/Online), Intune- MDM and MAM, Microsoft ATP, Microsoft Active Directory, Azure Active Directory, SSO, Microsoft 365 powers, Microsoft security and compliance, MS Teams Voice.
- Flexibility to work extended hours and in rotating shifts to ensure 24x7 support.
Microsoft Inside Sales
Posted today
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Job Description
We are seeking a motivated Inside Sales professional to join our team as a Digital Sales Representative focused on IT B2B sales for cloud products. The ideal candidate will have 3 years of experience in inside sales with a strong background in selling cloud solutions and IT products. This role involves driving sales through digital channels, managing customer relationships, and achieving sales targets in a dynamic and fast-paced environment.
Key Responsibilities- Sales & Lead Generation:
- Identify and generate new sales opportunities for cloud products through digital channels, including email, social media, and online platforms.
- Qualify leads and convert them into sales by understanding customer needs and aligning them with suitable cloud solutions.
- Customer Relationship Management:
- Build and maintain strong relationships with existing and potential customers.
- Provide expert guidance on cloud product offerings and how they can benefit the customer's business.
- Sales Strategy & Execution:
- Develop and execute effective sales strategies to achieve revenue targets and drive growth in the cloud product segment.
- Conduct product demonstrations, presentations, and consultations to showcase the value of Microsoft cloud solutions.
- Reporting & Analysis:
- Track and report on sales activities, pipeline status, and performance metrics.
- Analyze sales data to identify trends, opportunities, and areas for improvement.
- Collaboration & Coordination:
- Work closely with marketing, product, and support teams to ensure alignment and support for sales efforts.
- Coordinate with external sales teams and partners to maximize sales opportunities and customer satisfaction.
- Continuous Learning & Improvement:
- Stay updated with the latest developments in cloud technology and industry trends.
- Continuously improve sales techniques and strategies based on feedback and market changes.
3 years of experience in IT B2B inside sales, with a focus on cloud products and solutions.
Skills/ScopeProven track record of achieving sales targets and driving revenue growth in a digital sales environment., Strong knowledge of cloud products and services, including Microsoft Azure, AWS, or Google Cloud.
Skills & CompetenciesExcellent communication and negotiation skills., Ability to build and maintain customer relationships and handle objections effectively., Strong analytical skills and experience with sales reporting and CRM tools.
#J-18808-LjbffrMicrosoft Sales Specialist
Posted 1 day ago
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Job Description
SoftwareOne is seeking a passionate and credible Security Sales Specialist to drive strategic customer engagements around Microsoft's Security portfolio. This role is focused on helping enterprise clients protect their digital assets, manage risk, and comply with regulations using Microsoft's end-to-end security solutions. This is a client-facing, field sales role.
Key responsibilities- Sell Microsoft Security solutions including:
- Microsoft Defender (Endpoint, Identity, Cloud, Office 365)
- Microsoft Sentinel (SIEM)
- Microsoft Purview (Compliance & Data Governance)
- Microsoft Entra ID (Identity & Access Management)
- Microsoft Intune (Endpoint Management)
- Develop and execute strategic account plans aligned with customer security priorities
- Lead customer conversations around Zero Trust, threat protection, identity security, and compliance
- Collaborate with Microsoft account teams, technical specialists, and partners to co-sell and deliver value
- Manage the full sales cycle from discovery to closing, including demos, workshops, RFP responses, licensing, and contract negotiation
- Stay current on Microsoft's evolving security offerings and industry trends
- Achieving or exceeding sales targets and quotas for Microsoft Security solutions, including closing deals, generating revenue, and contributing to the overall sales growth of the organization
- Expanding the market presence of Microsoft's Security solutions, including identifying new business opportunities, developing strategic partnerships, and increasing market share in targeted regions
- This role will be part of a team of sellers dedicated to selling security solutions and will report to the Microsoft Sales Director
- Collaborate with internal teams, including marketing, customer success, and sales ops to ensure successful execution of sales strategies
- 5+ years in enterprise technology sales, preferably in cybersecurity or cloud security
- Strong understanding of cybersecurity principles, threat landscapes, and compliance requirements
- Must have knowledge of Microsoft's Security stack and Zero Trust architecture
- Proven success in consultative selling to CISOs, security architects, and compliance leaders
- Proven track record of meeting or exceeding sales targets
- Ability to translate technical capabilities into business outcomes
- Excellent communication, presentation, and stakeholder management skills
- Experience working with Microsoft field teams or partner ecosystem is a plus
Microsoft Sales Specialist - Security
Posted today
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Job Description
Overview
SoftwareOne is seeking a passionate and credible Security Sales Specialist to drive strategic customer engagements around Microsoft’s Security portfolio. This role is focused on helping enterprise clients protect their digital assets, manage risk, and comply with regulations using Microsoft’s end-to-end security solutions. This is a client-facing, field sales role.
Key responsibilities- Sell Microsoft Security solutions including:
- Microsoft Defender (Endpoint, Identity, Cloud, Office 365)
- Microsoft Sentinel (SIEM)
- Microsoft Purview (Compliance & Data Governance)
- Microsoft Entra ID (Identity & Access Management)
- Microsoft Intune (Endpoint Management)
- Develop and execute strategic account plans aligned with customer security priorities
- Lead customer conversations around Zero Trust, threat protection, identity security, and compliance
- Collaborate with Microsoft account teams, technical specialists, and partners to co-sell and deliver value
- Manage the full sales cycle from discovery to closing, including demos, workshops, RFP responses, licensing, and contract negotiation
- Stay current on Microsoft’s evolving security offerings and industry trends
- Achieving or exceeding sales targets and quotas for Microsoft Security solutions, including closing deals, generating revenue, and contributing to the overall sales growth of the organization
- Expanding the market presence of Microsoft’s Security solutions, including identifying new business opportunities, developing strategic partnerships, and increasing market share in targeted regions
- This role will be part of a team of sellers dedicated to selling security solutions and will report to the Microsoft Sales Director
- Collaborate with internal teams, including marketing, customer success, and sales ops to ensure successful execution of sales strategies
- 5+ years in enterprise technology sales, preferably in cybersecurity or cloud security
- Strong understanding of cybersecurity principles, threat landscapes, and compliance requirements
- Must have knowledge of Microsoft’s Security stack and Zero Trust architecture
- Proven success in consultative selling to CISOs, security architects, and compliance leaders
- Proven track record of meeting or exceeding sales targets
- Ability to translate technical capabilities into business outcomes
- Excellent communication, presentation, and stakeholder management skills
- Experience working with Microsoft field teams or partner ecosystem is a plus
Microsoft Solutions Sales Manager
Posted today
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Job Description
We are seeking a dynamic Microsoft Solutions Sales Manager with 3 years of experience in Microsoft Corporate Sales to lead our sales team. The ideal candidate will be responsible for driving sales growth, managing client relationships, and developing strategic solutions for Microsoft products and services. This role requires a strong background in sales management, a deep understanding of Microsoft solutions, and excellent leadership skills.
Key Responsibilities- Sales Management:
- Develop and implement sales strategies to achieve revenue targets for Microsoft solutions, including Azure, Office 365, Dynamics 365, and other Microsoft products.
- Lead and mentor a sales team, setting performance goals, providing coaching, and ensuring high levels of motivation and productivity.
- Client Relationship Management:
- Build and maintain strong relationships with key corporate clients and decision-makers.
- Understand client needs and provide tailored solutions to meet their business objectives.
- Solution Development & Presentation:
- Work with clients to identify their requirements and develop customized Microsoft solutions.
- Conduct presentations and demonstrations of Microsoft products and solutions to showcase their value and benefits.
- Sales Strategy & Execution:
- Analyze market trends and competitor activities to develop effective sales strategies.
- Monitor sales performance, track progress, and adjust strategies as needed to ensure targets are met.
- Collaboration & Coordination:
- Collaborate with marketing, product, and support teams to ensure alignment and support for sales efforts.
- Coordinate with internal stakeholders to address client needs and resolve issues effectively.
- Reporting & Analytics:
- Prepare and present regular reports on sales activities, performance metrics, and market trends.
- Utilize sales data and analytics to drive decision-making and continuous improvement.
3 years of experience in Microsoft corporate sales, with a proven track record in managing sales teams and achieving targets.
Skills/ScopeStrong understanding of Microsoft solutions, including Azure, Office 365, Dynamics 365, and other related products., Proven experience in developing and executing sales strategies, managing client relationships, and leading a sales team.
Skills & CompetenciesExcellent leadership and team management skills., Strong communication and presentation abilities., Analytical skills with the ability to interpret sales data and market trends., Ability to build and maintain strong client relationships and provide tailored solutions.
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Microsoft PowerApp Desktop Developer
Posted today
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Job Description
Job Type: Contract, 3 months and extendable on successful Proof of Concept (POC) Delivery
Industry Type: IT Services and Consulting
Description: A large multi-national organization needs to migrate the current RPA software to Microsoft Power Platform, and there is a need to build a POC to determine the success of this initiative.
Key Responsibilities:- As a Power Automate Developer, you will work with the business analyst to lead the technical aspect of the RPA development.
- Establish best practices for low-code application development, including automation.
- Participate in the steering committee and stand-up calls.
- Establish and maintain collaborative relationships with the different technical teams (e.g., infrastructure) supporting the project.
- Support common development initiatives and strategies for the business/functional team.
- Review project progress and track process pipelines for key tooling to provide timely updates on the project.
- Ensure the platform is secure, governed, and compliant with internal policies.
- Expert knowledge and experience in Microsoft PowerApps Desktop Development and Robotic Process Automation projects - minimum 3 years experience, responsible for at least 5 full cycle RPA projects.
- Required Skill: Low Code Technology Tools & Frameworks - PowerApps, Power Automate Desktop, Power Pages, Power Virtual Agents, Copilot Studio, Dataverse, Custom Connectors, including environment capacities and add-ons - Microsoft 365 ecosystem.
- Experience with Power Platform integrations with other systems, cloud, and on-premises data gateway usage and architecture.
- Excellent understanding of connector DLP policies, endpoint configuration, authentication, and integration with 3rd party applications.
- Previous experience in RPA tools such as Automation Anywhere, UiPath, Pega, Azure Logic Apps is an advantage.
- Familiarity developing hybrid cloud/low code applications; specifically with Microsoft Azure and Power Platform.
- Good general knowledge of Azure: Azure AD, service principals, API permissions, conditional access policies, key vault, virtual networks, virtual machines.
- Experience in using low code tooling to support enterprise workloads.
Microsoft PowerApps / SharePoint Developer
Posted today
Job Viewed
Job Description
We are seeking a skilled Microsoft PowerApps / SharePoint Developer to join our team. The ideal candidate will be responsible for developing and maintaining solutions using Microsoft PowerApps and SharePoint. This role requires strong technical expertise in both platforms, along with the ability to collaborate with stakeholders to deliver effective and efficient solutions.
Key Responsibilities- PowerApps Development:
- Design, develop, and maintain custom applications using Microsoft PowerApps.
- Create responsive and user-friendly PowerApps solutions that integrate with various data sources, including SharePoint, SQL Server, and Dynamics 365.
- SharePoint Development:
- Develop and customize SharePoint sites, lists, libraries, workflows, and other components.
- Implement solutions using SharePoint Online and SharePoint On-Premises, ensuring alignment with business requirements.
- Integration & Data Management:
- Integrate PowerApps and SharePoint with other systems and services using connectors, APIs, and custom integrations.
- Manage and optimize data within SharePoint and PowerApps, ensuring data integrity and security.
- Collaboration & Requirements Gathering:
- Work closely with business analysts, project managers, and other stakeholders to gather and understand requirements.
- Translate business needs into technical solutions and provide guidance on best practices for PowerApps and SharePoint development.
- Troubleshooting & Support:
- Provide technical support and troubleshooting for PowerApps and SharePoint solutions.
- Resolve issues related to application performance, data integration, and user access.
- Documentation & Training:
- Create and maintain documentation for developed solutions, including user guides and technical specifications.
- Provide training and support to end-users and other developers as needed.
- Continuous Improvement:
- Stay updated with the latest developments in PowerApps and SharePoint technologies.
- Identify and recommend improvements to enhance application performance and user experience.
Bachelor’s degree in Computer Science, Information Technology, or a related field., 3+ years of experience in developing solutions using Microsoft PowerApps and SharePoint., Strong knowledge of PowerApps development, including custom forms, workflows, and integrations., Experience with SharePoint development, including site design, list/library customization, and workflow automation., Familiarity with SharePoint Online and SharePoint On-Premises environments., Experience with data integration and management using SQL Server, Dynamics 365, or other systems.
Skills & CompetenciesStrong problem-solving and analytical skills., Excellent communication and collaboration abilities., Attention to detail and a commitment to delivering high-quality solutions., Ability to work independently and manage multiple projects simultaneously.
#J-18808-LjbffrMicrosoft 365 Support (L2)
Posted 1 day ago
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Job Description
Join to apply for the Microsoft 365 Support (L2) role at Dicetek LLC .
Key Skills- Azure, Office 365, Microsoft Security and Compliance, Exchange, Teams, Intune, Active Directory, VMware, SCCM technical support Expertise.
- Power Shell, AD connect, SSO
- Handle tickets of post-migration end-user issues of Outlook, OneDrive and troubleshooting over call and remote access.
- Resolve escalated email routing, connectivity, permissions, and filtering support issues.
- Monitor backups and perform periodic test restores.
- Technical experience in Azure Active Directory (AAD), Azure Active Directory Domain Services (AADDS), Azure Kerberos & Azure AD Connect.
- Managing Windows infrastructure technologies.
- At least 3 years of related experience in an organization with 1000+ end-user support with strong customer service skills and problem-solving mindset.
- Fundamental knowledge of: Microsoft Exchange (On premises/Online), Intune- MDM and MAM, Microsoft ATP, Microsoft Active Directory, Azure Active Directory, SSO, Microsoft 365 powers, Microsoft security and compliance, MS Teams Voice.
- Flexibility to work for extended time and in rotating shift to ensure 24x7 support.
Not Applicable
Employment typeContract
Job functionInformation Technology
IndustriesIT Services and IT Consulting
Referrals increase your chances of interviewing at Dicetek LLC by 2x.
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