46 Online Retail jobs in Abu Dhabi

Team Leadership

• Train and supervise retail staff.
• Provide guidance and mentorship to employees.
• Schedule and manage employee shifts.
• Address employee issues and conduct performance evaluations.
• Promote a culture of sales focus, customer service commitment, and team unity.
• Be a team player by supporting and helping colleagues, including other store managers, by sharing best practices and resources when needed.
• Flexible in store duty timing and being on demand and in call in daily, weekend and official holiday (when required).

Customer Service

• Handle customer inquiries, complaints, and escalations.
• Achieve monthly customer satisfaction and NPS KPI/targets.
• Achieve monthly target for SL/Waiting time KPIs.
• Set a high standard for customer service and train staff accordingly.
• Ensure customer satisfaction by addressing their needs and requirements.
• Build strong, respectful, and professional relationships with customers.
• Promise ongoing support for customer loyalty and address all customer inquiries.

Sales And Revenue Generation

• Monitor sales performance and take corrective actions as needed.
• Responsible for meeting monthly sales target.
• Implement strategies to drive sales, using promotions and cross-upselling.
• Inform customers about available services, facilities, and equipment, exploring potential demand.
• Work towards achieving KPIs.
• Receive store sales targets and ensure they’re met.

Inventory Management

• Oversee inventory levels and ordering of products.
• Conduct regular stock checks and manage restocking procedures.
• Implement inventory control measures to minimize losses and overstocking.

Stock Display And Store Look And Feel

• Supervise product displays and store layout.
• Ensure the store is visually appealing and well-organized.
• Implement and maintain visual merchandising standards.
• Report, escalate, and follow up on store repairs and maintenance to safeguard store operations, brand image, and health and safety.

Security And Financial Management

• Implement security measures to prevent theft and shoplifting.
• Collaborate with security personnel and enforce security protocols.
• Conduct regular security audits.
• Supervise and manage all store cash and financial transactions and reporting.
• Secure all money and stock in the store.

Store Maintenance

• Oversee store cleanliness and maintenance.
• Ensure all necessary store repairs and maintenance are reported, escalated, and followed up on to maintain store operations, the brand image, and health and safety.
• Ensure compliance with health and safety regulations.

Training And Development

• Provide ongoing training to staff on product knowledge and customer service.
• Identify training needs and recommend further development opportunities.
• Ensure team members complete all staff training modules on time.
• Give constructive feedback and suggestions for improvements, as required.
• Conduct weekly and monthly performance reviews, including coaching sessions and one-on-one meetings, and maintain accurate records.

Administrative Tasks

• Complete administrative duties, including staff timecard processing and duty scheduling.
• Maintain accurate records of sales, inventory, and employee performance.

Communication

• Communicate effectively with senior management, staff, and customers.
• Coordinate with other departments and stakeholders like RSS, Training, and Compliance.
• Share feedback and suggestions to improve store operations.
• Attend and contribute to regular store meetings.
• Ensure all marketing campaign and communication are delivered and understood by all team members.

Compliance

• Ensure compliance with company policies, procedures, and legal regulations.
• Stay updated on changes in TDRA regulations.
• Check customer documents for accuracy and compliance.
• Process all services as per company procedures.
• Perform any other related duties, as required.

Qualifications & Experience

• Bachelor’s Degree in a related field.
• 2-3 years of experience.

We thank all applicants for their interest; however, only those shortlisted for an interview will be contacted. If you have not heard from us within two weeks of your application, please consider your application as unsuccessful.

At e& diversity is our strength and we are committed to creating an inclusive environment for all. We welcome and encourage all people to apply, regardless of gender, background, age, and abilities. If you are a person of determination and require an adjustment or accommodation to the selection process, please send your request to DiversityEquity&

WHSmith, one of the world’s leading travel retailers, is inviting applications for the Duty Manager role at its store in Zayed International Airport, Abu Dhabi. This is an exceptional opportunity for retail professionals who are passionate about leadership, operations, and customer service in a high-traffic, fast-paced environment.

Working at WHSmith means joining a global brand with a strong presence in travel retail, backed by a legacy of excellence in service, innovation, and operational efficiency. If you are driven, adaptable, and thrive in high-performance environments, this could be the perfect role for you.

Job Specifications:

Company Name: WHSmith

Location: Abu Dhabi

Fees: None

Nationality: Open to All

Gender: All genders welcome

Education: Requirements vary by position

Salary details: Will discuss this in the interview

Interview Date: 11th April 2025

With over 1,600 stores across the globe, WHSmith is a leading global retailer in the travel and high street sectors. Our operations span airports, train stations, hospitals, and high streets, with a core focus on providing convenience and quality to our customers. We pride ourselves on innovation, efficiency, and delivering world-class retail experiences.

WHSmith is committed to creating an inclusive and dynamic work environment where team members are empowered to grow and succeed. We value teamwork, initiative, and a strong work ethic and provide employees with opportunities to advance their careers within a reputable international brand.

The Duty Manager plays a pivotal role in the daily management of WHSmith’s airport store operations. Reporting to the Store Manager, you will be responsible for overseeing team performance, managing operational tasks, ensuring customer satisfaction, and achieving sales targets. You will act as a key point of contact between the leadership team and store staff, ensuring that standards are maintained and exceeded in all areas.

This role requires a leader who is capable of multitasking, making data-driven decisions, and effectively managing a team across multiple shifts in a 24/7 airport environment. It is ideally suited for someone with strong organizational skills, a deep understanding of retail operations, and a proactive, hands-on approach to leadership.

Sales and Target Management: Drive sales performance by ensuring sales targets are consistently achieved through effective planning, team motivation, and on-floor execution. Analyze daily, weekly, and monthly sales reports to identify trends, assess performance, and implement corrective measures when necessary.

Team Leadership and Coordination: Supervise daily activities of team members to ensure timely service, operational efficiency, and a positive work environment. Coordinate shift planning and resource allocation to meet the store’s needs during peak and off-peak hours. Provide support to store staff by resolving conflicts, addressing concerns, and facilitating smooth team collaboration.

Staff Training and Development: Lead onboarding, training, and development of new and existing staff. Implement training programs to ensure staff are familiar with product offerings, customer service standards, and sales techniques. Encourage continuous learning and performance improvement among the team.

Operational Briefings and Communication: Conduct regular team briefings to share sales updates, operational goals, new product information, and promotional plans. Ensure team members are well-informed and aligned with the store’s objectives and WHSmith brand standards.

Customer Engagement and Service Excellence: Promote a customer-first culture by leading by example and ensuring all staff deliver consistent, high-quality customer service. Resolve customer issues promptly and professionally to maintain customer satisfaction and brand loyalty. Monitor service quality through feedback and adjust strategies as needed to improve the customer experience.

Inventory and Stock Control: Oversee inventory levels, ensuring accurate stock rotation and timely replenishment of items. Conduct regular stock checks and ensure that stock handling follows health, safety, and quality standards. Manage ordering processes to prevent overstocking or understocking, particularly for fresh food items.

Rota and Shift Management: Create and manage staff rotas to ensure adequate coverage during all hours of operation, including holidays and weekends. Monitor attendance, punctuality, and adherence to shift schedules. Ensure appropriate staff levels are maintained throughout the day to support service delivery and operational needs.

Compliance and Store Standards: Ensure compliance with company policies, airport regulations, and legal requirements. Maintain store cleanliness, merchandising standards, and display aesthetics in line with WHSmith guidelines. Monitor security and cash handling procedures to safeguard assets.

Flexibility and Adaptability: Be available to work on a flexible schedule including night shifts, weekends, and holidays, as required in a 24/7 operational environment. Respond quickly to operational challenges or emergencies, demonstrating calm and effective problem-solving skills.

Bachelor’s degree or equivalent qualification in business, retail, or a related field. Strong financial understanding, including knowledge of cash handling and banking procedures. Proficiency in Microsoft Excel for reporting and analysis. Familiarity with retail IT systems and point-of-sale (POS) platforms. Excellent communication and interpersonal skills. Strong leadership capabilities with a focus on team building and staff motivation. Ability to work under pressure and manage competing priorities efficiently.

• Financial Knowledge, including cash handling & banking procedures.
• Proficiency in Excel is essential, with working knowledge of other retail IT systems.
• Previous Experience:
• Minimum of 5 years of relevant job experience in retail management.
• Operational knowledge of the retail environment is crucial; experience in the airport industry is highly advantageous.

• Walk-in interviews Date: 11th April 2025
• Walk-in interviews Location: at WH Smith, Arrival Store, Zayed International Airport, Abu Dhabi.

This is a fantastic opportunity to be part of a high-performing, customer-focused team in one of the most vibrant and dynamic retail environments in the world. WHSmith offers competitive compensation, a collaborative work culture, and the chance to work in an international setting that values leadership and operational excellence.

If you are looking for a challenging and rewarding career in retail management, and you’re ready to make an impact in a 24/7 airport retail environment, WHSmith is the place for you.

About GMG

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG’s investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world’s most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets.

About the Role

Sales Assistant at GMG will be responsible for products and services to customers with the aim of maximizing sales opportunities and providing exceptional service.

Core Responsibilities:

• Describes product features and benefits; demonstrates the use and handling of the product
• Educates clients on brands quality standards and specifications
• Advises customers on product ranges best suited to their needs; Answers customers’ queries to help them make a decision on the purchase
• Provides information to customers on warranties, features, specifications, maintenance, and care of products.
• Ensures customers’ needs are met, complaints are resolved (or escalated) and customer service provided is of exceptional standard
• Maintains awareness of new product launches, promotional events, and sales
• Achieves sales targets by using sales techniques, up-selling, and cross-selling
• Ensures promotions and pricing are accurate and in line with company standards and policies
• Computes sale prices and discounts as applicable; Maintains sales records
• Receives and processes cash, changes, and credit payments and generates invoices and receipts
• Operates as a cashier and be consistently accurate in money handling (in case applicable)
• Follows the store’s after-sales processes and ensures full adherence to repair/return policies and procedures
• Adheres to loss prevention, inventory controls, and standard operating procedures of the company
• Provides assistance in-store merchandising in product placement and arrangement
• Ensures the highest standards of housekeeping standards and grooming etiquettes are maintained in-store at all times

Self-Management:

• Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are achieved during the course of the year
• Takes ownership of his/her own learning agenda by identifying development needs in consultation with the manager and agreeing on the individual development plan which goes beyond just training and development
• Keeps abreast of professional developments, new techniques, and current issues through continued education and professional growth

Available positions:

• Sales Assistant
• Stock Controller

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Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role:

The Retail Sales Representative is responsible for sales generation and delivering a positive customer experience, and for a variety of operational duties as assigned by the store management team (i.e. Housekeeping duties, visual presentation standards, etc.)

What you will do:-

Description of Accountability:

• Creates a sparkling clean and organized environment by maintaining store standards and cleanliness,To provide a high level of customer service at all times both internal and external, by being aware of the product categories and being able to assist and advice customers in a professional manner.
• Creates a positive first impression for the customer through an energetic attitude and adhering to dress code,To assist the Store Manager with the day to day Store Operations including opening and closing and Store Management cover and other security aspects. To run the Store in the absence of the Store Manger if required.
• Greets customers immediately upon entering the store with a smile and sincere non business like greeting,To be able to train new staff on the Point of Sale (POS) operation and to be responsible for corrective action at the POS. To deal with any customer issues arriving at the POS to ensure smooth customer service is uninterrupted.
• Provides customers with current relevant information about the product,To assist with ensuring the compliance with in store procedure with regard to pricing and ticketing to ensure that customers are aware of product prices and to protect the company against any loss related to incorrect pricing.
• Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale
• Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database.
• Sincerely thanks all customers for shopping as they exit the store, and invites them back.
• Participates in and attends all store meetings and other related functions
• Represents a positive attitude toward the merchandise, the brand and the company
• Participates in all inventories
• Assumes and completes other duties as assigned by store management.
• Meets or exceeds weekly sales goals
• Satisfactorily completes all duties as assigned by management
• Is punctual and adheres to designated work schedule
• Is flexible and works well with peers and management to accomplish duties
• Follows company Policies and Procedures 100%
• Performs housekeeping duties as required

Required Skills to be successful:

• The Retail Sales Rep should have a friendly and engaging personality and be comfortable with working with members of the general public.
• Ability to stand for a minimum of 8 hours
• Confident, helpful and polite and be physically fit

What equips you for the role:

• High School (Bachelor Preferred)
• 4-5 years’ experience in Watch industry.
• Proven ability to achieve goals.
• Good Personality
• Excellent relationship skills
• Accountability

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

Who we are:

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.

Note: The position listed below is available exclusively forAbu Dhabi.

Job Summary:

The Driver is responsible for the safe and timely transportation of goods, or official personnel as required. This role ensures vehicles are maintained in excellent condition, complies with all traffic laws and organizational safety regulations, and provides courteous and professional service at all times.

Job Description:

Load, transport, and deliver items to customers or units in a safe and timely manner - in adherence to DHAguidelines (Temperature Controlled Bags, Thermometer and Humidity Log etc).

Review orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.

Adhere to assigned routes and time schedules and prioritize E-Commerce Deliveries.
Provide excellent customer service, answering questions, and handling delivery complaints from clients professionally.

Adhere to Grooming Standards and ensure Uniform and ID Card is worn at all times whilst on duty.
Ensure adherence to Store Rules and Regulations whilst on-site.

Ensure that vehicles are clean and have sufficient gas, repaired when necessary and are maintained at all times.

Ensure that the vehicles assigned are not handed over to other colleagues / used for personal purposes.

Prepare trip records and other documents relating to deliveries and ensure accuracy of details.

Abide all transportation laws and maintaining a safe driving record and ensure adherence to Handsfree policy whilst at work.

Maintain accurate trip records, including mileage, fuel usage, delivery confirmations, and vehicle maintenance logs.

Experience:

2 to 3 years of professional driving experience, preferably in a retail, supermarket, or hypermarket environment.

Technical Competencies:

Strong knowledge of UAE road safety and delivery protocols
Ability to operate hand trolleys or basic loading equipment
Basic understanding of delivery documentation (invoices, packing slips, etc.)
Time management and route planning skills
Physically fit; capable of lifting and moving heavy goods
Good communication and professional behavior when dealing with team and vendors.

Job Purpose:

The Teller is responsible for delivering efficient, accurate, and courteous service to customers by managing daily teller operations, including cash transactions, deposits, withdrawals, and other banking services. This role ensures strict adherence to the bank’s policies, procedures, and regulatory requirements to protect customer information and assets while handling large volumes of cash. The Teller plays a key role in mitigating operational risks and contributes to a positive customer experience by addressing inquiries, resolving issues promptly and promoting the bank’s products and services as appropriate, ensuring the overall success of branch banking services.

Principal Accountabilities:

Customer Service:

Deliver high-quality, courteous, and efficient service to customers, ensuring a positive banking experience. Act as the first point of contact, providing a professional and welcoming environment. Address customer inquiries, resolve issues promptly and escalate complex concerns to appropriate channels as needed, while promoting the bank’s products and services. Treat customers fairly and ensure to adherence to CPR regulation and specially handling people of determination and customer complaints.

Transaction Processing:

Accurately process a range of customer transactions, including deposits, withdrawals, transfers, loan/financing payments, checking cash, ATM posting, clearing cheques, post-dated cheques (PDC), PDC cancellations, transfer cheques, demand posting, ATM dispute resolution, ATM shortage handling, reconciliation, special clearing, end-of-day balancing, and cash and transaction reporting. Ensure compliance with the bank’s policies and procedures align with regulatory requirements.

Cash Handling and Balancing:

Manage cash transactions, ensuring accurate handling of large volumes of cash. Monitor cash levels in teller drawers and balance cash at the beginning and conduct end-of-day cash balancing and promptly reporting and resolving any discrepancies. Check for counterfeit notes and follow procedures to handle suspected counterfeit currency in line with bank policy and regulatory guidelines. Ensure adherence to the bank’s processes on all transactions, including counterfeit note detection, transaction thresholds for cash deposits, vault procedures and other applicable guidelines.

Compliance and Risk Management:

Ensure strict compliance with bank policies, procedures, and regulatory requirements, including all Central Bank regulations, to protect customer information and assets. Identify and report suspicious transactions or potential fraud in line with the bank’s anti-money laundering (AML), know your customer (KYC), and risk management procedures. Adhere to all guidelines to ensure timely account or asset closures and meet the required turnaround time (TAT). Ensure compliance to CBUAE regulations at all times as applicable.

Compliance and Adherence to Consumer Protection Regulation and Standards:

• Ensure that CPR guidelines are being followed 100% at all times. Any breach identified is reported to Head of Consumer Protection immediately.
• Ensure all trainings related to CPR are completed. This also includes Islamic banking and Sharia training.
• Ensure adherence to the guideline for people of determination and vulnerable people.
• Ensure customer complaints are logged and resolved on timely basis.

Record Keeping and Documentation:

Maintain accurate records of transactions and ensure proper documentation of all activities. Follow internal procedures for filing and reporting as per the bank’s standards for audits and compliance.

Cross-Selling and Recommendation:

Identify customer needs and recommend the bank’s products and services that may enhance the customer’s banking experience. Refer customers to branch manager or specialized departments when appropriate.

Team Collaboration:

Work collaboratively with branch staff to support overall branch operations and customer satisfaction. Communicate effectively with team members, sharing insights and information to improve processes and address any customer issues collectively. Foster a positive work environment by supporting colleagues and contributing to a team-focused culture.

Continuous Improvement:

Actively participate in training and development programs to enhance knowledge of bank products, policies, and customer service standards. Provide feedback to improve processes and customer service delivery with an emphasis on compliance, risk management, and customer protection.

Job Requirements (Qualification/Experience):

• Minimum high school diploma or a bachelor’s degree in finance, business administration or any related field is preferred.
• Minimum 1 year of experience in a cash-handling role, experience in banking or financial services is preferred.
• Language: Proficiency in both English and Arabic is required

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Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

Responsible to secure that the visual expression of the store is in line with the IKEA manuals so the IKEA Concept and to ensure it is fully implemented.

What you will do

• Plan and coordinate the execution of accessory shops, shop windows, activity podiums, perimeter breaks, self-serve, Swedish Food Market and Exit Café displays in the IKEA.
• Ensure the integrity of the IKEA concept and brand by following IKEA manuals to produce functional home furnishing solutions within the store.
• Ensure -in co-operation with Interior Designers- that functional and inspirational display solutions are in line with running commercial activities.
• Liaise with the Sales and In-Store Logistics teams in implementing the projects or daily sales steering activities efficiently with the use of IKEA display solutions, communication, and sales methods.
• Support the planning and implementation of the store commercial calendar.
• Ensure cost-effective, safe and environmentally friendly display solutions implementation in line with local legislation.
• Research and maintain a detailed knowledge of home furnishing solutions according to the local market.

Required skills to be successful

• Attention to detail with a keen eye for aesthetics
• Excellent command of English language.
• Excellent command of Arabic language is preferred.
• Multitasker and attentive to details.

What equips you for the role

• 3 – 5 Years Retail interior design or visual merchandising experience
• Good know l ed ge in home furnishing, market, social trends, fashion
• A proven ability to visualize, design and communicate home furnishing and retail solutions
• A proven commitment to high quality execution within limited time frames

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Developing project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to track progress
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner
• Utilize industry best practices, techniques, and standards throughout entire project execution
• Use appropriate verification techniques to manage changes in project scope, schedule, and costs
• Measure project performance using appropriate systems, tools, and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation.
• Report project progress in line with stated policies and procedures within the organization, including ensuring that any requests for information on projects from the
• programme manager and other senior staff within the organization are answered in a timely manner.
• Meet budgetary objectives and make adjustments to project constraints based on financial analysis
• Perform other related duties as assigned
  

Education: Bachelor of Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description: We are seeking an experienced Dynamics 365 Finance Consultant with a strong background in implementing and customizing D365 solutions. Must possess in-depth knowledge of finance processes to effectively address client needs and optimize system functionalities.

Responsibilities:

• Gather and document functional requirements from clients.
• Configure and implement SCM/ Finance/ Retail modules in Dynamics 365 to align with business needs.
• Conduct Fit-Gap analysis and recommend solutions.
• Lead end-to-end ERP implementations, ensuring seamless project execution.
• Perform quality assurance and testing to validate system functionality.
• Deliver post-go-live support and training to users.
• Provide project scoping, estimation, and documentation.
• Collaborate with cross-functional teams and stakeholders at all levels.
• Travel to client sites as needed for project delivery.