149 Operational Efficiency jobs in Dubai

We are seeking a highly skilled and experienced Facility Management Specialist to join our team. The successful candidate will play a key role in supporting the Facilities Management department by providing financial, operational, and analytical insights to optimize service delivery and cost efficiency.

• Key Responsibilities:
• Assist in the preparation and monitoring of facility budgets including capital expenditure/opex spend for properties and retail stores.
• Support the head of department & manager team in financial modeling and forecasting exercises.
• Conduct detailed expense analysis and budget variance reporting on a monthly and quarterly basis to identify trends and anomalies.
• Monitor actual financial performance against budgeted figures and highlight significant variances.
• Reallocate budgetary resources from underutilized accounts to cover exceeded expenses, subject to approval.
• Review monthly capital expenditure reports and control special repairs and maintenance budgets.
• Identify cost savings opportunities based on recurring expenses and propose strategies for improving operational efficiency.
• Analyze data will be a key requirement for this role.
• Propose corrective actions and strategies to improve financial performance and operational efficiency.
• Investigate the causes of variances and provide analysis to management for decision-making purposes.

About You:

• 3-5 years job-related experience and overall 4+ years' experience working in a fast-paced environment in facility management as administrator or similar role.
• Bachelor Degree in Commerce / Accounts or equivalent with a strong knowledge of financial management.
• Experience working on any CAFM system like FSI, Maximo or any maintenance ticketing system.

Job Overview

We are seeking a highly skilled Process Improvement Associate to analyze and enhance operational performance by identifying areas for improvement and implementing process enhancements that lead to increased productivity, reduced costs, and improved service delivery.

• Analyze operational processes and workflows to identify opportunities for enhancement and efficiency gains.
• Develop and implement process improvement initiatives using methodologies such as Lean, Six Sigma, or Kaizen.
• Monitor and track key performance indicators (KPIs) to evaluate the effectiveness of implemented improvements.
• Collaborate with cross-functional teams to align operational objectives.
• Support the documentation of Standard Operating Procedures (SOPs) and process maps for consistency and scalability.
• Assist in automating manual processes and integrating tools and technology to streamline operations.
• Conduct time-and-motion studies and root cause analysis to resolve recurring issues.
• Prepare and present performance reports and improvement proposals to management.

• Experience supporting or leading continuous improvement initiatives within operational or business environments.
• Proven ability to work with diverse teams to align process improvements; experience supporting change management and engaging stakeholders at different organizational levels.
• Experience developing and maintaining SOPs, workflows, and training materials.
• Familiarity with documentation tools such as Visio, Lucidchart, or similar process design platforms.
• Experience with ERP systems (specifically SAP) and how they impact operational processes.

This role offers an exciting opportunity to make a meaningful contribution to our organization's success. You will have the chance to work collaboratively with a talented team to drive operational excellence and improve processes.

We are seeking an experienced operational efficiency specialist to drive process improvements and manage digital asset movement. This role will be responsible for managing exchange funding, reconciliation, and streamlining back-office workflows.

• Support wallet-to-wallet transfers and exchange funding activities to optimize cash flow.
• Monitor wallet activity using Fireblocks and perform transaction reconciliations to ensure accuracy.
• Work with finance and compliance to maintain accurate records and reports.
• Help configure and monitor alerts for unusual wallet behavior or transaction issues.
• Log all fund movements and assist in reporting for regulatory purposes.
• Assist with onboarding wallets, labeling, and transaction tagging.
• Collaborate with senior analysts to streamline back-office workflows and improve operational efficiency.
• Evaluate and resolve operational exceptions and participate in root cause analysis.
• Maintain documentation for exchange APIs, account credentials, and transfer logic.

• 1–3 years of experience in crypto or fintech operations with a focus on process improvement.
• Fireblocks experience preferred.
• Strong analytical skills and attention to detail.
• Familiarity with crypto wallet infrastructure and exchange mechanics.
• Basic experience in reporting tools and data tracking.

This is an exciting opportunity to contribute to the growth and success of our organization by driving operational efficiency and excellence.

This role is centered around enhancing operational efficiency, reducing costs and improving service delivery.

• Monitor and analyze KPIs to identify areas for improvement.
• Manage relationships with carriers, suppliers and other external partners.
• Ensure compliance with local and international shipping regulations.
• Lead cross-functional teams to coordinate logistics activities and improve processes.
• Implement best practices for inventory management and order fulfillment.

The successful candidate aims to drive continuous improvement in logistics processes, enhance customer satisfaction and contribute to the overall growth and profitability of the organization.

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to lead and manage cross-functional teams.
• Knowledge of logistics operations and industry trends.

The organization offers a dynamic work environment and opportunities for professional growth and development. We are committed to attracting and retaining top talent and offer competitive compensation packages.

About InstaShop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt. Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, InstaShop has been setting the standard for excellence and convenience in the region.

We champion inclusivity, diversity and collaboration, creating an environment where everyone's achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece.

The Operations Compliance Associate will be responsible for managing and optimizing the personal shopping process, including coordinating schedules for shoppers, maintaining operational efficiency, and ensuring technical systems in shops are working smoothly. You will also handle customer inquiries and ensure a high level of service is provided.

Day-to-Day Responsibilities:

• Overseeing employee leave records, ensuring vacation and sick leave requests are tracked, processed, and updated accurately
• Monitoring employee performance on a daily basis to assess productivity levels, provide feedback, and identify areas for improvement
• Conducting analysis of both top and low performers, recognizing high achievers and offering additional support to those requiring improvement or guidance
• Managing the onboarding process for new hires, ensuring a smooth integration into the team
• Overseeing the offboarding process for employees leaving the company to ensure a professional and seamless transition
• Ensuring end-to-end monitoring, editing and completion of visa compliance for Last Mile & Personal Shopper teams
• Coordination of special projects (NPS, DriverApp, PickerApp, & operational workflow)
• Assistance in completion of timesheets, invoicing, tracking payment cycles and ensuring vendors are paid out on time
• Coordination and assistance with branding, marketing & asset related tasks with 3PL operational vendors

Key Qualifications:

• Bachelor's degree in Business Administration, Retail Management, or related field
• Proven experience in retail, customer service, or logistics
• Knowledge of inventory management systems and e-commerce platforms

What you will bring:

• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Ability to analyze data to optimize shopper performance and service quality
• Technical proficiency with tablets, desktops, and other in-store devices
• Customer-focused mindset with a strong problem-solving ability
• Flexibility and adaptability in a fast-paced work environment

Business Operations Coordinator

The role of Business Operations Coordinator involves overseeing the management of business operations, ensuring efficient and accurate financial record-keeping, timely collections, and invoicing. This position requires strong analytical skills, attention to detail, and ability to work with various stakeholders.

• Monitor and regulate business assets across the UAE.
• Conduct comprehensive data analysis on service rentals, usage charges, and billing processes.
• Identify and report misused or overused cases to the relevant stakeholders.
• Ensure timely payments to support business continuity.
• Oversee asset relocation and discontinuation, ensuring seamless closure of fixed line connections.
• Monitor SIM card billing and routine consumption supervision.
• Perform trend analysis on billing values, usage charges, and addons.
• Manage monthly deductions and oversee other MIS activities.
• Maintain an up-to-date asset register, track asset movements, and conduct periodic audits.

• Proficiency in Excel, data analysis, and reporting.
• Strong knowledge of billing processes and data validation.
• Excellent analytical and problem-solving skills.
• SAP and ERP system expertise.

• 2–4 years of experience in business operations, finance, or asset management.

Allow us to introduce ourselves

At dss+ , we are not just your average global operations consulting firm. We are a purpose-driven company that exists to save lives and create a sustainable future – for our clients, employees, and communities.

In pursuit of this purpose, we put people at the centre of everything we do, and we are a consultancy with heart.

As an experienced operations consultant, your role is crucial in helping us achieve this purpose, making you an integral part of our operations.

Right now, we’re expanding our market reach and impact in the United Arab Emirates and the wider Middle East. We’re looking for experienced operations consultants who can help us transform our clients’ organisations and work as part of high-performing project teams on large, complex transformational programmes.

This expansion presents a unique opportunity for you to grow both personally and professionally as you contribute to our purpose and work on challenging projects.

Does this sound like you?

As a valued member of our client-engagement project teams, you will be pivotal in leading key work streams and working with industry-leading clients across multiple sectors to reduce risks and improve business continuity and asset productivity.
You’ll save lives, drive performance, and improve the working lives of employees across the organisations you support.

Key responsibilities will include:

• Working as an integral member of client project teams, executing complex tasks and leading work streams.

• Contributing to sales through high-quality proposals, solution design, and participation in client business-development meetings.

• Analysing operational processes, management systems, and performance improvement opportunities in safety, operational excellence, or environmental sustainability.

• Actively engaging with clients through meetings, workshops, and field observations; implementing practical, hands-on solutions.

• Analysing data to develop meaningful recommendations and crafting high-quality presentations and reports for client engagements.

• Conducting interviews, DILOs, and document reviews to assess operational risk and improvement opportunities.

• Designing and delivering training, coaching, and workshops at client sites.

Let’s see where our shared vision leads

We have a strong growth trajectory and a global footprint, offering unprecedented opportunities for our people to advance their careers while working with clients and colleagues worldwide. You’ll join forces with technical operations executives, experienced line managers, and qualified coaches who all share a problem-solving mindset and a passion for impact.

We provide:

• A mentorship programme with senior leaders to broaden technical expertise and share best practices.

• A performance and talent-development framework, including access to the Consulting Development Academy .

• Competitive base salary, medical cover, allowances, disability benefits, a discretionary annual incentive plan, and flexible work policies.

• Opportunities to contribute to regional and international projects , broadening your experience and professional network.

Who are you today?

Beyond that, be yourself. At dss+, we embrace and celebrate diversity. Above all, we foster an inclusive culture in which everyone contributes and has the chance to develop their talents further.

Ideally, you will bring:

• A bachelor’s or master’s degree in engineering, business, or a related field.

• Prior management consulting experience and/or operational experience in one of our core industries (Oil & Gas, Energy, Chemicals, Mining & Metals, Utilities, Manufacturing, etc.)

• Exposure to one or more of our key practice areas: Operational Excellence, Operational Risk, Safety, or Sustainability .

• Experience working within project teams and leading work streams on complex assignments.

• Adaptability and the ability to thrive within diverse, often remote, consultant teams while consistently delivering client and business objectives.

• Excellent analytical, problem-solving, and communication skills, with strength in quantitative and qualitative analysis, and proficiency in using business intelligence tools (e.g. Power BI, Tableau)

• Professional proficiency in English (Arabic is an advantage).

A bit more about us

We are implementers and change-makers. Our passion lies in helping our clients solve their biggest challenges and engaging organisations – from the boardroom to the shop floor – to build resilience and sustain improvements.

Our industry expertise (in metals & mining, chemicals, oil & gas & energy, power & utilities, agribusiness and consumer goods, industrial & manufacturing, and private equity), combined with our consulting expertise in risk, operations, and sustainability, helps clients translate their pain points into actionable roadmaps that deliver real, tangible results.

Our transformational solutions in operational risk management, operational excellence, and ESG/sustainability are accelerated through leadership coaching, capability building, and culture change – and enabled through digital technologies.

Protect. Transform. Sustain.

We are seeking a seasoned Hospitality Operations Manager to lead our team of Hospitality Agents. As a key member of our operations team, you will be responsible for developing and implementing scalable processes that drive efficiency and excellence in our city operations.

The ideal candidate is a strong people leader who can inspire and motivate a team to deliver an exceptional guest experience while supporting our city operations. You will have a proven track record of managing direct reports, prioritizing tasks, and driving team performance through coaching, training, and accountability.

• Support Hospitality Agents by training, coaching, and providing performance feedback
• Prioritize, delegate, execute, and support day-to-day tasking to ensure world-class guest experience and team accountability
• Guide guests through the Sonder experience, ensuring they have an amazing first impression
• Communicate cross-functionally clearly and with compassion
• Own and update standard operating procedures to support team execution
• Assist in continuous improvement project design and implementation
• Analyze market trends to optimize operations and proactively address potential guest issues

To be successful in this role, you will need:

• A minimum of 3 years of experience managing direct reports, preferably in a hospitality setting
• A proven ability to lead, prioritize, and deliver with a focus on driving team performance through coaching, training, and accountability
• Strong affinity to people management and able to effectively lead a team by example, inspiring people to be engaged and proactive
• Great communication skills, able to define clear action steps for team members and effectively delegate
• Ability to take the initiative and problem-solve independently
• Detail-oriented and organized
• Ability to adapt and flex to shifting priorities
• Embraces technology for team management and collaboration and motivated to adopt new and emerging technologies
• Strong ability to establish positive relationships with others
• Thrives in a fast-paced, ever-changing, always challenging startup environment

We offer a competitive salary and benefits package, including medical, dental, and vision insurance, flexible vacation time, wellness and volunteering days, and annual free credits and discounts to stay in Sonder locations. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other classification protected by applicable state, federal or local law.

The Assistant Operations Supervisor plays a vital role in managing day-to-day catering operations, ensuring timely preparation, dispatch, and delivery of catering items. The role focuses on resource optimisation, adherence to safety and quality standards, and meeting customer requirements while driving continuous improvement in operational performance.

• Prepare and manage resource allocation in collaboration with the Operations Supervisor to meet demand efficiently and achieve operational objectives.
• Coordinate and ensure the timely delivery of catering equipment and items in collaboration with stakeholders to support smooth operations.
• Supervise and delegate tasks to team members in the preparation, dispatch, and loading of catering items, ensuring compliance with safety and quality standards.
• Provide guidance and support to team members, addressing performance or operational issues while promoting a culture of safety, teamwork, and efficiency.

Key Performance Indicators: Timely completion of tasks, effective resource management, and high-quality service delivery.