69 Operational Excellence jobs in Abu Dhabi

We are seeking an experienced and skilled Operations Manager to join our team. The successful candidate will be responsible for coordinating the smooth and efficient running of all operations, ensuring that client requirements are met and deadlines are achieved.

• Liaise with clients to determine personnel and equipment requirements and arrange for their mobilisation in line with operational and client deadlines.
• Assume full responsibility for leading the field team during operations, ensuring compliance with safety, operational and quality standards.
• Advise clients on operational and equipment limitations or problems and offer alternative solutions wherever practical.
• Ensure that all equipment is maintained, prepared and in compliance with certification requirements, so it is fit for purpose.
• Involved in the planning of manpower requirements to ensure availability of resources for the project in line with operational requirements.
• Monitor costs of equipment, manpower and associated items to ensure project / task costs are contained within approved budget and highlight any issues in a timely manner to Management.
• Ensure that all costs and required information are agreed by the client and collated for the invoicing process to ensure accurate completion in a timely manner.
• May coordinate the engagement and use of third party services and equipment within region.
• Ensure completion and upload of all required documentation and accuracy of data for company procedures, processes and specific client's reporting requirements is undertaken.
• Undertake the supervision of direct and temporary reports where applicable during all operational activities.
• May be required to undertake a shift pattern to facilitate 24 hour coverage on operations.

About Us:

We value our people and strive to create a positive and inclusive work environment. Our goal is to deliver exceptional results while upholding the highest standards of safety, quality and customer satisfaction.

Requirements:

The ideal candidate will have formal technical qualification and at least 5 years technical experience preferable within product line including wellsite / field experience.

Key Competencies:

The successful candidate will possess strong interpersonal skills, be able to communicate effectively and demonstrate a high level of integrity, professionalism and commitment to excellence.

Benefits:

We offer a competitive salary and benefits package, opportunities for career growth and development, and a collaborative work environment.

EEO Employer:

We are an equal opportunity employer and welcome applications from diverse candidates.

This position offers an exciting opportunity to support Relationship Management Teams by providing operational services and expertise, enabling them to concentrate on business growth and nurturing new relationships for the bank.

Delivering exceptional Guest and Team Member experiences is key to success as an Outlet Leader.

• Manage restaurant operations to meet desired results
• Maintain superior customer service levels
• Recruit, manage, train, and develop the Restaurant team
• Address guest queries in a timely manner
• Maximize revenue through sales initiatives
• Develop menus with the Food and Beverage team
• Conduct regular stock takes
• Incentivize team members to boost sales
• Establish departmental targets, objectives, schedules, and policies
• Evaluate guest satisfaction and implement continuous improvements
• Ensure effective communication meetings
• Maintain environmental awareness
• Collaborate with other departments and maintain good relationships

• Food and Beverage management experience
• Able to meet financial targets
• Familiarity with Food and Beverage brand standards
• Ability to work under pressure
• Excellent grooming standards
• Willingness to develop team members and self
• Flexibility in responding to diverse work situations
• Passion for delivering exceptional guest service
• Culinary skills desirable

We are a global hospitality leader dedicated to providing remarkable hospitality experiences worldwide. Guided by our vision of filling the earth with the light and warmth of hospitality, we offer luxurious hotels and resorts, extended-stay suites, and mid-priced hotels.

About This Role

We are seeking a seasoned Group Manager to lead our team in optimizing performance and delivering customer satisfaction. In this dynamic position, you will work closely with department managers to develop and implement effective strategies.

The ideal candidate will have strong leadership skills, excellent technical knowledge, and the ability to communicate complex ideas effectively.

This is a great opportunity for someone who wants to make a meaningful impact in a global organization. Our team values respect, integrity, and gratitude, and we are committed to supporting the energy transition.

• Develop and implement group plans and strategies to optimize performance and maximize customer satisfaction.
• Manage project schedules to meet delivery timelines and ensure successful completion of design projects.
• Provide technical and managerial support for large OTS & Digital Twin projects, leading a team of consultants.
• Identify potential areas for applying OTS & Digitalization solutions and specify hardware/software architecture for implementation.

Key Qualifications

• Bachelor's degree in chemical engineering; Master's degree preferred.
• At least 20 years of experience in OTS solutions implementations or direct operating company experience, with minimum 15 years of hands-on experience for commissioning OTS solutions in Refining Petrochemical and Polymer process units.
• Additional work experience in similar technologies such as APC planning and scheduling and refinery analytics is desirable.
• Moderate travel across the Middle East region is required.

What We Offer

• A dynamic and collaborative work environment.
• Opportunities for professional growth and development.
• A competitive compensation package.

The Operations Director plays a crucial role in overseeing the day-to-day activities within an oil and gas company. This position is responsible for ensuring operational efficiency, safety, and compliance with industry regulations.

• Develop and implement strategic plans to enhance productivity and cost-effectiveness.
• Oversee drilling, production, maintenance, and logistics operations to optimize production processes.
• Ensure adherence to HSE standards and company policies to minimize risks.
• Manage budgets, forecasts, and operational expenditures to achieve financial objectives.
• Lead cross-functional teams to achieve production targets and key performance indicators.
• Evaluate and improve operational processes, including supply chain and vendor management.
• Liaise with regulatory bodies, contractors, and stakeholders to ensure smooth operations.

• Bachelor's degree in Petroleum Engineering, Mechanical Engineering, or a related field (MBA preferred).
• Minimum 10 years of experience in oil & gas operations, with at least 5 years in a senior leadership role.
• Strong knowledge of upstream/downstream operations, HSE standards, and industry best practices.
• Proven track record in project management and operational optimization.
• Excellent leadership, communication, and decision-making skills.

The Head of Operations oversees operational planning, implementation, and management to ensure compliance with regulatory objectives, policies, procedures, and performance standards.

• Centralize bank operations for efficiency and cost savings by providing guidance.
• Develop and implement policies and procedures related to bank operations.
• Evaluate operational support requirements of business units and branches.
• Manage operations projects, including automation and coordination with IT for new systems and processes.
• Establish standardized turnaround times and service level agreements with business units.
• Develop strategies to enhance service quality and business volume across operations.
• Lead staff to maintain high performance standards.
• Prepare and submit regular reports/MIS for management oversight.
• Mitigate risks associated with operational activities.

Effective back-office operations at head office facilitate quick customer service.

This role is designed to monitor and enhance operational efficiency, ensuring the delivery of high-quality services across the Estate Management portfolio.

The successful candidate will be responsible for overseeing key support functions, including collections, recovery, and NOC & Tawtheeq Services.

• Operational Strategy: Ensure effective cascading of departmental strategy into sectional business plans to achieve vertical alignment and horizontal integration with other interfacing departmental strategies.
• Team Supervision: Organize and supervise team work to ensure efficient execution of activities within specific areas, aligned with operational procedures and policies.
• Training and Development: Provide on-the-job training and constructive feedback to assigned team members to support their overall development.
• Organizational Values: Promote organizational values and ethics within the assigned department to encourage employee adherence.
• Financial Performance: Assist in providing reports and analysis required to monitor financial performance against budgets, while ensuring departmental activities are conducted within approved guidelines.
• Policy Implementation: Implement all departmental policies, procedures, and controls covering assigned areas of activities (including HSE) to ensure procedural/legislative requirements are fulfilled.
• Continuous Improvement: Participate in identifying opportunities for continuous improvement, system enhancement, process, and productivity improvement, cost reduction, and adoption of global best practices.

Accountabilities:

• Develop and maintain a thorough understanding of the full Estate Management portfolio.
• Acquire a sound knowledge of systems used in operations and management of the portfolio and participate in system enhancements from planning to launch.
• Analyze operational functions to develop and recommend process improvements to improve speed, efficiency, accuracy, and financial performance.
• Identify and report check and control deficiencies in internal property management systems and provide recommendations for improvement.
• Review software applications and system capabilities to recommend system enhancements to improve operational efficiency and ensure consistent output.
• Share recommendations for improvement across all business units to obtain commitment to proposed process changes or system enhancements.
• Monitor live online activity and reporting via software to determine quality and consistency of work performed by PM teams; address any failures or weak performance with team members and PM line management.
• Review system generated or manually produced reports for completeness and accuracy.
• Perform analysis of operational and system data to provide a clear understanding of trends and team performance, provide insight and recommendations to improve workflows and operational outcomes.
• Arrange remedial on-the-job training as required with respective line managers/supervisors.
• Monitor portfolio performance and provide feedback to management to aid professional team development and decision making.
• Review trends, weekly, monthly, and year on year, to help forecast workload, revenue generation, occupancy, and other metrics as requested.

Collections Administration:

• Provide consistent follow-up of Accounts' Receivables for Government and Bulk Tenants PM and Leasing to ensure timely settlement of dues.
• Regularly follow up with collections from Government entities and coordinate with Finance to identify unreconciled funds transfers.
• Ensure all SD and Rent refunds are initiated and submitted on time.
• Issue NOCs for Tawtheeq, Utilities, and Tawtheeq Tenancy Contracts.
• Ensure Business Support teams deliver an engaging and professional customer experience to corporate clients, Government entities, and residential tenants.

Operations Director

An Operations Director is responsible for the effective operational management of a hotel or resort. The goal is to achieve and exceed revenue and Guest satisfaction targets set by Heads of Department.

This role involves performing various tasks to the highest standards, including:

• Reporting to and working with senior management to actively manage key property issues, such as capital projects, guest service, and refurbishment.
• Assisting in the development of meaningful, achievable budgets and other short- and long-term strategic goals.
• Providing effective leadership to the hotel management team and staff to ensure targets are met and exceeded.
• Responding to audits completed by the company to ensure continual improvement is achieved.
• Planning, directing, and coordinating the service delivery of all operational departments to meet and exceed Guest expectations.
• Complying with and exceeding hotel and company Service Standards.
• Ensuring costs are controlled throughout operational departments and results are analyzed regularly to highlight problem areas and take appropriate action.
• Managing and developing Heads of Department to ensure career progression and effective succession planning within the hotel and company.
• Seeking and responding to Guest feedback to achieve positive outcomes and high levels of customer satisfaction.
• Holding regular briefings and communication meetings with the HOD team.

Requirements

To be successful in this role, you must possess the following qualifications, attitude, behaviors, skills, and values:

• A degree or diploma in Hotel Management or equivalent.
• Experience in Rooms Management and either experience in a commercial function or having started or completed a leadership development program.
• Experience in managing budgets, revenue proposals, and forecasting results.
• In-depth knowledge of the hotel and leisure markets in the region.
• Proven strong leadership skills to effectively manage and motivate the team to achieve high levels of performance and exceed targets.
• Accountability and resilience.
• Ability to work under pressure.

Preferred Qualifications

The following qualifications would be advantageous in this position:

• Hold a degree-level education, specializing in Hotel Management.
• Experience in both Rooms Management and F&B Operations.
• 5 Years of experience as Head of Department in hospitality.
• Previous experience in a similar role.

About Hilton

Hilton is a leading global hospitality company, offering a range of accommodations from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. Our vision is to fill the earth with the light and warmth of hospitality, creating remarkable experiences for our Guests every day.

Job Description: As a delivery manager, you will play a pivotal role in driving lasting impact and building long-term capabilities with our clients in the Middle East. This is a high-performance environment where you will thrive, doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.

You will be part of a team that invests deeply in your development, just as much as they deliver exceptional results for clients. Every day, you will receive apprenticeship, coaching, and exposure that accelerates your growth in ways you won't find anywhere else.

Your key responsibilities will include managing projects and progress with minimal supervision, tracking metrics, handling complex analyses, and preparing communications. You will develop trust-based relationships with clients and deliver results as a specialist in strategy execution and impact creation.

You will establish trust-based relationships with clients, communicate effectively with all audiences, and develop your leadership style.

Key Qualifications and Skills:

• Education: Undergraduate or master's degree in commerce, finance, business studies, operations, economics, or a related field.
• Experience: 6+ years of project delivery in consulting for financial industries, international experience a plus.
• Domain Expertise: Demonstrated experience in Financial Services in banking, insurance, wealth and asset management, public finance.
• Technical Skills: Strong understanding of technology/digital transformations within financial services.
• Soft Skills: Superior analytical problem-solving and relationship-building skills.
• Collaboration: Ability to work collaboratively in a team environment and create an inclusive environment.
• Communication: Ability to communicate complex ideas effectively in English and Arabic.

Benefits: World-class benefits, including medical, dental, mental health, and vision coverage.