Operations Analyst

Dubai, Dubai Algoquant LTD

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Job Description

Location: Remote / US timezone Team: Operations Reporting to: Operations Lead

About AlgoQuant

At AlgoQuant, we're building the future of digital asset management; grounded in rigorous research, world-class technology and a relentless focus on performance.

We began as a proprietary trading firm, developing sophisticated algorithmic strategies and operating in some of the most complex and fast-moving markets. That DNA remains at our core, but today we are evolving into a fully remote, globally distributed investment management business. This transformation reflects a broader ambition: to scale our edge, deliver institutional-grade results, and set new standards for the industry.

Our quantitative environment is built to empower innovation, combining vast data capabilities, disciplined model development, and highly automated execution. Risk is embedded in every layer of our thinking, with robust measurement, control, and scenario analysis integrated into our systems and decision-making. Technology is not just a tool for us, it’s a core competency and a competitive advantage.

Role Overview

We’re hiring an Operations Analyst based in Dubai to support and scale core operational workflows across fund administration, treasury operations, and investor onboarding. You’ll work directly with our Head of Operations to manage high-priority processes including fund transfers, exchange account management, investor data systems, and data room maintenance.

This is a hands-on role requiring precision, pace, and discretion. You'll be a key node across cross-functional projects, driving execution across internal teams and external service providers.

Responsibilities

Fund Operations

  • Facilitate and reconcile crypto and fiat movements, including Fireblocks transactions, bank approvals, on-exchange transfers and custody flows, and internal rebalancing and fund accounting adjustments.
  • Open and maintain accounts across exchanges, OMS/PMS and custodians
  • Coordinate fund flows with trading teams and external providers
  • Support entity structuring logistics for new strategies and fund vehicles
  • Assist with onboarding and offboarding exchanges, service providers, and other counterparties

Financial Operations

  • Assist with maintaining, updating, and revising registries of accounting categories (investors, accounts, instruments, etc.) and journals of internal activities (treasury transfers, corporate hedge, etc.)
  • Monitor the flow of financial operations through the company, flagging irregularities
  • Assist with related financial calculations and reports
  • Maintain and update HubSpot pipelines (contacts, companies, deals)
  • Input and update investor data accurately
  • Track and manage DocSend data room access and activity
  • Support the preparation of investor communications and onboarding materials

Documentation & Data Room Management

  • Maintain structured, standardised investor data rooms across fund entities
  • Ensure documents are up-to-date, well-categorised, and compliant
  • Coordinate with legal and compliance teams to ensure data completeness and accuracy

Project Management & Cross-Team Support

  • Support concurrent workflows with different timelines and stakeholders
  • Operate as an extension of the Head of Operations to ensure continuity and delivery
  • Track dependencies, preempt roadblocks, and help systematise repeatable processes
Requirements
  • 2–5 years of experience in operations roles within a hedge fund, crypto fund, or financial services firm
  • Strong project management, organisational, and documentation skills
  • Ability to manage competing priorities in a fast-paced environment
  • Strong written and verbal communication, especially in investor-facing contexts
  • Hands-on experience with Fireblocks
  • HubSpot
  • DocSend
  • NAV Consulting
  • Google Workspace
  • Exchange/custody platforms (e.g., Coinbase Prime, Anchorage)

Bonus Points

  • Experience in investor relations, fund formation, or fund administration
  • Knowledge of crypto market infrastructure and digital asset tooling
  • Familiarity with project management frameworks
What Success Looks Like
  • Operational workflows are executed flawlessly, with timely settlement and zero errors
  • Investor onboarding is smooth, professional, and well-documented
  • Data rooms and documentation are current, complete, and always audit-ready
  • You become a trusted operations partner across trading, investor relations, and compliance
  • You proactively improve existing processes and help design scalable systems
Why Join AlgoQuant
  • Join a high-performance, globally distributed team tackling some of the hardest problems in digital asset investing
  • Gain exposure to institutional-grade infrastructure in one of the fastest-growing asset classes
  • Work alongside experienced professionals in trading, engineering, operations, and fund management
  • Be part of a firm that values autonomy, continuous learning, and decisive execution
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Operations Analyst

Dubai, Dubai Algoquant LTD

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Job Description

Location: Remote / US timezone Team: Operations Reporting to: Operations Lead

About AlgoQuant

At AlgoQuant, we're building the future of digital asset management; grounded in rigorous research, world-class technology and a relentless focus on performance.

We began as a proprietary trading firm, developing sophisticated algorithmic strategies and operating in some of the most complex and fast-moving markets. That DNA remains at our core, but today we are evolving into a fully remote, globally distributed investment management business. This transformation reflects a broader ambition: to scale our edge, deliver institutional-grade results, and set new standards for the industry.

Our quantitative environment is built to empower innovation, combining vast data capabilities, disciplined model development, and highly automated execution. Risk is embedded in every layer of our thinking, with robust measurement, control, and scenario analysis integrated into our systems and decision-making. Technology is not just a tool for us, it's a core competency and a competitive advantage.

Role Overview

We're hiring an Operations Analyst based in Dubai to support and scale core operational workflows across fund administration, treasury operations, and investor onboarding. You'll work directly with our Head of Operations to manage high-priority processes including fund transfers, exchange account management, investor data systems, and data room maintenance.

This is a hands-on role requiring precision, pace, and discretion. You'll be a key node across cross-functional projects, driving execution across internal teams and external service providers.

Responsibilities

Fund Operations

  • Facilitate and reconcile crypto and fiat movements, including Fireblocks transactions, bank approvals, on-exchange transfers and custody flows, and internal rebalancing and fund accounting adjustments.
  • Open and maintain accounts across exchanges, OMS/PMS and custodians
  • Coordinate fund flows with trading teams and external providers
  • Support entity structuring logistics for new strategies and fund vehicles
  • Assist with onboarding and offboarding exchanges, service providers, and other counterparties

Financial Operations

  • Assist with maintaining, updating, and revising registries of accounting categories (investors, accounts, instruments, etc.) and journals of internal activities (treasury transfers, corporate hedge, etc.)
  • Monitor the flow of financial operations through the company, flagging irregularities
  • Assist with related financial calculations and reports
  • Maintain and update HubSpot pipelines (contacts, companies, deals)
  • Input and update investor data accurately
  • Track and manage DocSend data room access and activity
  • Support the preparation of investor communications and onboarding materials

Documentation & Data Room Management

  • Maintain structured, standardised investor data rooms across fund entities
  • Ensure documents are up-to-date, well-categorised, and compliant
  • Coordinate with legal and compliance teams to ensure data completeness and accuracy

Project Management & Cross-Team Support

  • Support concurrent workflows with different timelines and stakeholders
  • Operate as an extension of the Head of Operations to ensure continuity and delivery
  • Track dependencies, preempt roadblocks, and help systematise repeatable processes
Requirements
  • 2–5 years of experience in operations roles within a hedge fund, crypto fund, or financial services firm
  • Strong project management, organisational, and documentation skills
  • Ability to manage competing priorities in a fast-paced environment
  • Strong written and verbal communication, especially in investor-facing contexts
  • Hands-on experience with Fireblocks
  • HubSpot
  • DocSend
  • NAV Consulting
  • Google Workspace
  • Exchange/custody platforms (e.g., Coinbase Prime, Anchorage)

Bonus Points

  • Experience in investor relations, fund formation, or fund administration
  • Knowledge of crypto market infrastructure and digital asset tooling
  • Familiarity with project management frameworks
What Success Looks Like
  • Operational workflows are executed flawlessly, with timely settlement and zero errors
  • Investor onboarding is smooth, professional, and well-documented
  • Data rooms and documentation are current, complete, and always audit-ready
  • You become a trusted operations partner across trading, investor relations, and compliance
  • You proactively improve existing processes and help design scalable systems
Why Join AlgoQuant
  • Join a high-performance, globally distributed team tackling some of the hardest problems in digital asset investing
  • Gain exposure to institutional-grade infrastructure in one of the fastest-growing asset classes
  • Work alongside experienced professionals in trading, engineering, operations, and fund management
  • Be part of a firm that values autonomy, continuous learning, and decisive execution

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Operations Analyst

Dubai, Dubai Fintech News

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Job Description

MultiBank.io is the regulated cryptocurrency exchange under MultiBank Group, offering a user-friendly platform for instant, secure trading including Bitcoin, Ethereum and more. As MultiBank Group expands their offerings in the cryptocurrency space, they are seeking an Operations Analyst to join the team.

As an Operations Analyst , you'll assist in managing digital asset movement, exchange funding, and reconciliation. This role is ideal for someone with crypto operations knowledge and Fireblocks experience (preferred but not mandatory).

Responsibilities

  • Support wallet-to-wallet transfers and exchange funding activities.
  • Monitor wallet activity using Fireblocks and perform transaction reconciliations.
  • Work with finance and compliance to ensure accurate records.
  • Help configure and monitor alerts for unusual wallet behavior or transaction issues.
  • Log all fund movements and assist in reporting for regulatory and internal purposes.
  • Assist with onboarding wallets, labeling, and transaction tagging.
  • Collaborate with senior analysts on streamlining back-office workflows.
  • Escalate operational exceptions and participate in root cause analysis.
  • Maintain documentation for exchange APIs, account credentials, and transfer logic.
Qualifications
  • 1–3 years of experience in crypto or fintech operations.
  • Fireblocks experience preferred.
  • Strong process discipline and attention to detail.
  • Familiarity with crypto wallet infrastructure and exchange mechanics.
  • Basic experience in reporting tools and data tracking.
  • Work with an industry-leading global financial institution.
  • Competitive salary and comprehensive employee benefits.
  • Opportunities for professional growth and career advancement.
  • Collaborative, inclusive, and dynamic work environment.
  • Commitment to innovation and professional excellence.

Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance

Hiring organization

Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs.

Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 17+ financial regulators across 5 continents, and recipient of over 70 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals.

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Institutional Operations Analyst

Dubai, Dubai CMC Markets

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Job Description

Institutional Operations Analyst page is loaded# Institutional Operations Analystlocations: Dubaitime type: Full timeposted on: Posted Todayjob requisition id: CMC4811We have an exciting opportunity for a **Institutional Operations Analyst** to join our team in Dubai.Within this role you will provide technical operational support to CMC Connect team and the Institutional client base for the entire client experience, from pre-sales testing to onboarding, facilitation of ongoing trading activity and commercial configuration management. Additionally, to ensure connectivity with institutional clients and associated third party support providers is established and maintained.**Key Responsibilities:*** Work closely with the CMC Connect Team to globally support the technical on-boarding of new clients, user acceptance testing and the launch of new processes, technology and products* Understand Institutional requirements from internal and external stakeholders. Liaise with IT and other relevant departments as required to test and rollout through the development lifecycle* On-going maintenance and monitoring of all relevant system configurations and back-office elements of the Institutional application stack* Develop internal and external relationships with key business stakeholders – to include all aspects of the end-to-end process of clients connecting to the CMC Connect technology stack, from the client through to CMC’s internal Networks Team and any third-party technology intermediaries such as MT4/5 Bridges as well as ECNs* Contribute to Institutional IT and product strategy, planning, development and delivery pipeline* Develop a good knowledge of the activities, revenue types and turnover remuneration of Institutional to support decision making and prioritisation* Assist with the implementation of business controls around client set up and management* Work closely with the Business Operations team whilst carrying out daily Institutional tasks* Maintain personal/professional development to meet the changing demands of the role, including all relevant regulatory and legislative training* When dealing with all customers, clients or colleagues ensure that we provide a clear, fair and consistent high-quality service that presents a professional and positive image of CMC Markets* Take all reasonable steps to ensure appropriate confidentiality* Undertake such other duties, training and/or hours of work as may be reasonably required, and which are consistent with the general level of responsibility of this role.**KEY SKILLS AND EXPERIENCE*** Experience managing business process change and technology implementation projects* Knowledge of the Institutional derivatives business area preferable* Relevant experience supporting Institutional electronic trading business* Experience in Web Services / API’s platform* Excellent understanding of FIX desirable* Established interest and awareness of financial markets* Ability to build solid working relationships with key stakeholders internal and externally* Commercially and strategically minded with a strong focus on client service* Strong verbal and written communication skills as well as interpersonal skills* Ability to work and deliver on own initiative and to deadlines* Strong analytical and reporting skills* Excellent attention to detailCMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or ageCMC Markets is one of the world’s first ever fin-tech companies and was launched in 1989 to break down the barriers of financial trading and make trading accessible to everyone.Our mission is to use our award-winning, Next Generation trading platform and unparalleled client service to empower millions of people to have the best trading experience out there. Our clients can trade on thousands of instruments using the best technology, supported by sophisticated charting, competitive pricing and automated execution. We're trusted by investors globally, but also by banks, brokers, funds and trading desks though our top-tier liquidity institutional offering, enabling these businesses to expand into new markets and increase revenue potential. We were recently listed on the FTSE250, and our business continues to go from strength to strength as we continue to invest in our technology and our people. #J-18808-Ljbffr
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Treasury Operations Analyst

Dubai, Dubai Qataryello

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Job Description

Our client is a leading global financial institution that provides a wide range of services in investment banking, securities, asset management, and consumer banking.

  • Oversee and optimize operational workflows across institutional, consumer, and corporate client segments, including support for the firm's Transaction Banking business.
  • Contribute to the development and execution of the firm's payments strategy, aligning with industry developments and business objectives.
  • Serve as a key point of contact for cash agent banks, central banks, and other external payment vendors.
  • Ensure the accuracy and integrity of the firm's financial records.
  • Manage daily cash payments and receipts for assigned portfolios.
  • Collaborate with internal business units to resolve cash settlement exceptions and operational issues.
  • Partner with technology and project teams to enhance payment system infrastructure and drive process improvements.
  • Bachelor's degree with experience in financial services industry
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Institutional Operations Analyst

Dubai, Dubai CMC Markets

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Job Description

Institutional Operations Analyst page is loaded# Institutional Operations Analystlocations: Dubaitime type: Full timeposted on: Posted Todayjob requisition id: CMC4811We have an exciting opportunity for a **Institutional Operations Analyst** to join our team in Dubai.Within this role you will provide technical operational support to CMC Connect team and the Institutional client base for the entire client experience, from pre-sales testing to onboarding, facilitation of ongoing trading activity and commercial configuration management. Additionally, to ensure connectivity with institutional clients and associated third party support providers is established and maintained.**Key Responsibilities:*** Work closely with the CMC Connect Team to globally support the technical on-boarding of new clients, user acceptance testing and the launch of new processes, technology and products* Understand Institutional requirements from internal and external stakeholders. Liaise with IT and other relevant departments as required to test and rollout through the development lifecycle* On-going maintenance and monitoring of all relevant system configurations and back-office elements of the Institutional application stack* Develop internal and external relationships with key business stakeholders – to include all aspects of the end-to-end process of clients connecting to the CMC Connect technology stack, from the client through to CMC's internal Networks Team and any third-party technology intermediaries such as MT4/5 Bridges as well as ECNs* Contribute to Institutional IT and product strategy, planning, development and delivery pipeline* Develop a good knowledge of the activities, revenue types and turnover remuneration of Institutional to support decision making and prioritisation* Assist with the implementation of business controls around client set up and management* Work closely with the Business Operations team whilst carrying out daily Institutional tasks* Maintain personal/professional development to meet the changing demands of the role, including all relevant regulatory and legislative training* When dealing with all customers, clients or colleagues ensure that we provide a clear, fair and consistent high-quality service that presents a professional and positive image of CMC Markets* Take all reasonable steps to ensure appropriate confidentiality* Undertake such other duties, training and/or hours of work as may be reasonably required, and which are consistent with the general level of responsibility of this role.**KEY SKILLS AND EXPERIENCE*** Experience managing business process change and technology implementation projects* Knowledge of the Institutional derivatives business area preferable* Relevant experience supporting Institutional electronic trading business* Experience in Web Services / API's platform* Excellent understanding of FIX desirable* Established interest and awareness of financial markets* Ability to build solid working relationships with key stakeholders internal and externally* Commercially and strategically minded with a strong focus on client service* Strong verbal and written communication skills as well as interpersonal skills* Ability to work and deliver on own initiative and to deadlines* Strong analytical and reporting skills* Excellent attention to detailCMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or ageCMC Markets is one of the world's first ever fin-tech companies and was launched in 1989 to break down the barriers of financial trading and make trading accessible to everyone.Our mission is to use our award-winning, Next Generation trading platform and unparalleled client service to empower millions of people to have the best trading experience out there. Our clients can trade on thousands of instruments using the best technology, supported by sophisticated charting, competitive pricing and automated execution. We're trusted by investors globally, but also by banks, brokers, funds and trading desks though our top-tier liquidity institutional offering, enabling these businesses to expand into new markets and increase revenue potential. We were recently listed on the FTSE250, and our business continues to go from strength to strength as we continue to invest in our technology and our people.
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Business Operations Analyst

Dubai, Dubai Rapyd

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Rapyd has unified payments, payouts and fintech on one worldwide platform, and we're assembling the world's best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.

We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let's build the future of fintech together.

Get the tools to grow globally at Follow: Blog, Insta, LinkedIn, Twitter

We seek a highly motivated and detail-oriented Business Operations Analyst to support our global payments organization. In this role, you will primarily manage Know Your Business (KYB) and merchant onboarding cases, ensuring that all compliance and regulatory requirements are met. To ensure smooth merchant onboarding, you will work closely with the sales department, compliance, legal, sales engineers, and other departments. The role also involves administrative tasks to support the smooth functioning of these processes.

As a Business Operations Analyst, you will be responsible for:
  • KYB Case Management: Take the lead on managing and guiding KYB cases for merchants, ensuring all compliance checks are thoroughly conducted and cases are processed efficiently.
  • Collaboration with Compliance Teams: Work closely with the Compliance and Compliance Operations teams to ensure that merchant risk assessments and KYB checks are conducted according to company policy, legal requirements, and industry regulations.
  • Partnership Management: Act as the primary point of contact for referral partners, working with them to facilitate the onboarding process for their merchants. Ensure alignment between partners, internal teams, and compliance guidelines throughout the KYB process.

Requirements
  • At least 1-2 years experience with performing KYB (Know Your Business) and business underwriting processes.
  • Some familiarity with external compliance-related rules, regulations, and policies related to the payments industry.
  • Must be Detail-oriented with a Problem-solving attitude and love to be hands-on in daily operations.
  • Thrives in a fast-paced environment while maintaining composure and able to make sound decisions under pressure
  • Must display a high level of professional judgment, commitment, integrity, teamwork and customer service
  • Fluency in English with excellent verbal and written communication skills
  • A Bachelor's degree in Business Administration, Law, Finance, Accounting, or Operations.

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Financial Operations Analyst

Dubai, Dubai myZoi

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Financial Operations Analyst - UAE National

Dubai, United Arab Emirates | Posted on 04/14/2025

Financial Operations Analyst - UAE National

Meet myZoi

myZoi is changing lives for the better for those who deserve it the most. We are an exciting fintech start-up aiming to promote financial inclusion globally. Our vision is to provide a level playing field to the unbanked and the underbanked in accessing essential financial services in an affordable, convenient, and transparent fashion.

We are seeking a detail-oriented and proactive Financial Operations Analyst to join our growing team. The ideal candidate will assist in performing bookkeeping, daily reconciliations, and various financial operations to ensure the accuracy and integrity of financial records and transactions. This role is critical for maintaining compliance with local financial regulations and ensuring smooth daily operations within our fast-paced and dynamic environment. Please apply via the link below if you are interested.

Key Responsibilities:

  1. Bookkeeping & Financial Operations:
  • Maintain accurate and up-to-date financial records, including journal entries, accounts payable/receivable, and general ledger entries.
  • Support the preparation of financial statements (balance sheet, income statement, cash flow) and management reports in accordance with local regulatory standards.
  • Assist in the preparation of tax filings, ensuring compliance with UAE tax laws and other applicable financial regulations.
  • Daily Reconciliations:
    • Perform daily bank reconciliations to ensure accurate and timely recording of transactions, identifying discrepancies and resolving issues promptly.
    • Reconcile transactions between internal financial systems and external platforms to ensure consistency and accuracy of financial data.
    • Monitor and reconcile customer and vendor accounts to track payments, charges, and any discrepancies.
    • Assist with timely closing of books on a monthly basis. Accounting entries to be recorded before end of the accounting period.
    • Assist in preparing regular financial reports for management, highlighting key trends, variances, and operational efficiencies.
    • Analyze financial data to identify patterns and areas for potential improvement in cash flow, expense management, and profitability.
    • Help track financial KPIs and assist in the preparation of budgets and forecasts.
  • Compliance & Regulatory Support:
    • Ensure all financial activities are conducted in accordance with UAE financial regulations, specifically in relation to fintech and payment processing.
    • Assist in audits by providing necessary documentation and supporting materials.
    • Help ensure internal controls are maintained, and financial data is protected according to applicable privacy and data protection laws.
  • General Financial Operations:
    • Accounts Payable: Manage and monitor vendors payments on a regular basis. Ensure timely and accurate processing of accounts payable. Perform creditor analysis and ageing on a periodic basis. Address and resolve any vendor payment related issues.
    • Accounts Receivable: Generate and send out invoices to clients in a timely manner. Monitor accounts receivable ageing and follow up on overdue payments.
    • Provide general administrative support to the finance department, including preparing financial documentation, reports, and correspondence.
    • Collaborate with other departments, including operations, to resolve financial issues and discrepancies.
    • Assist in maintaining financial systems and platforms, ensuring accurate data entry and system functionality.
    • Attention to Detail: Ensuring accuracy in all financial records and reconciliations.
    • Organizational Skills: Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.
    • Teamwork: Ability to work collaboratively within a team, while also being able to handle tasks independently.
    • Adaptability: Willingness to learn and adapt to new financial systems, tools, and regulations as the fintech landscape evolves.

    What You'll Need

    • Bachelor's degree in Finance or Accounting
    • 2-3 years of experience in accounting and financial operations. Experience in fintech or regulated industry is preferred.
    • Strong attention to detail with the ability to analyze and interpret financial data accurately.
    • Good written and verbal communication skills, with the ability to explain financial concepts clearly to non-finance stakeholders.
    • Ability to identify issues in financial data and propose practical solutions.
    • Exhibits business judgment, strong analytical, coordination, and decision-making skills.
    • Strong working knowledge of accounting principles, procedures and internal controls.
    • Proficiency in accounting software (Dynamics 365 Business Central), Microsoft Excel and reporting tools like Power BI and Tableau.

    At myZoi we strive to create both a product and a team that embraces equality, inclusion, diversity and freedom. We want people who can be themselves and bring their own brand of value to the team. Come and join us

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    Business Operations Analyst

    Dubai, Dubai Rapyd

    Posted today

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    Job Description

    Overview

    Join to apply for the Business Operations Analyst role at Rapyd .

    Rapyd has unified payments, payouts and fintech on one worldwide platform, and we're assembling the world's best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.

    We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let's build the future of fintech together.

    Get the tools to grow globally at Follow: Blog, Insta, LinkedIn, Twitter

    We seek a highly motivated and detail-oriented Business Operations Analyst to support our global payments organization. In this role, you will primarily manage Know Your Business (KYB) and merchant onboarding cases, ensuring that all compliance and regulatory requirements are met. To ensure smooth merchant onboarding, you will work closely with the sales department, compliance, legal, sales engineers, and other departments. The role also involves administrative tasks to support the smooth functioning of these processes.

    Responsibilities
    • KYB Case Management: Take the lead on managing and guiding KYB cases for merchants, ensuring all compliance checks are thoroughly conducted and cases are processed efficiently.
    • Collaboration with Compliance Teams: Work closely with the Compliance and Compliance Operations teams to ensure that merchant risk assessments and KYB checks are conducted according to company policy, legal requirements, and industry regulations.
    • Partnership Management: Act as the primary point of contact for referral partners, working with them to facilitate the onboarding process for their merchants. Ensure alignment between partners, internal teams, and compliance guidelines throughout the KYB process.
    Qualifications
    • At least 1-2 years experience with performing KYB (Know Your Business) and business underwriting processes.
    • Some familiarity with external compliance-related rules, regulations, and policies related to the payments industry.
    • Must be detail-oriented with a problem-solving attitude and love to be hands-on in daily operations.
    • Thrives in a fast-paced environment while maintaining composure and able to make sound decisions under pressure.
    • Must display a high level of professional judgment, commitment, integrity, teamwork and customer service.
    • Fluency in English with excellent verbal and written communication skills.
    • A Bachelor's degree in Business Administration, Law, Finance, Accounting, or Operations.
    Other information
    • Seniority level: Entry level
    • Employment type: Full-time
    • Job function: Business Development and Sales
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    KYC Operations Analyst

    Dubai, Dubai Citigroup Inc.

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    Job Description

    Excited to grow your career? We value our talented employees, and whenever possible, help to grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply We are looking for experienced talent interested in AML-KYC space. AML is a key risk area for all banks and this role provides lots of learning related to AML guidelines, policies and procedures. ---

    The Consumer Business AML KYC Analyst is an intermediate-level position, responsible for Anti-Money Laundering (AML) transaction monitoring and KYC (Know Your Client) program at Citi.

    Responsibilities:

    • Conduct client profile reviews for customer accounts. Review all information and documentation ensuring compliance with local regulation and Citi standards. Update KYC forms and client profiles according to policy requirements before due dates.

    • Perform tasks related to transaction monitoring including MIS and participate in quality related discussions.

    • Support enhancements emanating from any tech changes and updates to policies and standards, by undertaking gapping activities, socializing the changes etc.

    • Support process automation initiatives and timely implementation of new and enhanced policies and procedures.

    • Perform post execution quality reviews, data profiling and remediation reviews and assessment of controls. Assist with any adhoc review.

    • Update capacity plans and perform time and motion studies.

    • Perform procedural updates.

    • Process and publish daily MIS for the team and monthly reports.

    Role Qualifications:

    • Strong written and oral communication skills - Ability to interact and facilitate across diverse audiences, including Senior Management

    • Ability to support and obtain buy-in from others and lead by example of high performance.

    • Relevant experience with similar responsibilities in a high volume, fast-paced environment and industry systems and platforms

    • Excellent time management skills

    • Strong analytical and problem-solving skills.

    • Basic project participation experience

    Knowledge/Experience:

    • Experience withcontributing to a collaborative environment through knowledge sharing and mutual respect.

    • Business experience in the Consumer and Commercial Banking industry and experience within a medium/large financial organization, including knowledge of banking products and different types of transactions and client-facing procedures.

    • Relevant work experience and understanding of global and local AML KYC regulations, associated risks of non-compliance and changing dynamics, and knowledge of KYC processes throughout the client life cycle.

    • Understanding of the inter-dependencies of roles within KYC process and requirements for KYC Record successful completion across relevant client types.

    • Experience with regulatory compliance, AML transaction/risk monitoring tools, and solving AML related issues.

    Skills:

    • Proficient Microsoft Office user (i.e., Excel, PowerPoint) and ability to perform moderately complex queries.

    • Excellent communication and presentation skills

    • Strong multitasking skills and attention to detail.

    Education:

    Bachelor's degree/University degree. AML-KYC related certification would be an advantage.

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    Job Family Group:

    Operations - Services

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    Job Family:

    Business KYC

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    Time Type:

    Full time

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    Most Relevant Skills

    Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

    ---

    Other Relevant Skills

    For complementary skills, please see above and/or contact the recruiter.

    ---

    Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

    If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .
    View Citi's EEO Policy Statement and the Know Your Rights poster.

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