76 Operations Analyst jobs in Dubai
Operations Analyst
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MultiBank.io is the regulated cryptocurrency exchange under MultiBank Group, offering a user-friendly platform for instant, secure trading including Bitcoin, Ethereum and more. As MultiBank Group expands their offerings in the cryptocurrency space, they are seeking an Operations Analyst to join the team.
As an Operations Analyst , you'll assist in managing digital asset movement, exchange funding, and reconciliation. This role is ideal for someone with crypto operations knowledge and Fireblocks experience (preferred but not mandatory).
Responsibilities
- Support wallet-to-wallet transfers and exchange funding activities.
- Monitor wallet activity using Fireblocks and perform transaction reconciliations.
- Work with finance and compliance to ensure accurate records.
- Help configure and monitor alerts for unusual wallet behavior or transaction issues.
- Log all fund movements and assist in reporting for regulatory and internal purposes.
- Assist with onboarding wallets, labeling, and transaction tagging.
- Collaborate with senior analysts on streamlining back-office workflows.
- Escalate operational exceptions and participate in root cause analysis.
- Maintain documentation for exchange APIs, account credentials, and transfer logic.
- 1–3 years of experience in crypto or fintech operations.
- Fireblocks experience preferred.
- Strong process discipline and attention to detail.
- Familiarity with crypto wallet infrastructure and exchange mechanics.
- Basic experience in reporting tools and data tracking.
- Work with an industry-leading global financial institution.
- Competitive salary and comprehensive employee benefits.
- Opportunities for professional growth and career advancement.
- Collaborative, inclusive, and dynamic work environment.
- Commitment to innovation and professional excellence.
Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance
Hiring organization
Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs.
Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 17+ financial regulators across 5 continents, and recipient of over 70 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals.
#J-18808-LjbffrOperations Analyst
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Location: DubaiTeam: OperationsReporting to: Operations Lead
About AlgoQuant
At AlgoQuant, we're building the future of digital asset management; grounded in rigorous research, world-class technology and a relentless focus on performance.
We began as a proprietary trading firm, developing sophisticated algorithmic strategies and operating in some of the most complex and fast-moving markets. That DNA remains at our core, but today we are evolving into a fully remote, globally distributed investment management business. This transformation reflects a broader ambition: to scale our edge, deliver institutional-grade results, and set new standards for the industry.
Our quantitative environment is built to empower innovation, combining vast data capabilities, disciplined model development, and highly automated execution. Risk is embedded in every layer of our thinking, with robust measurement, control, and scenario analysis integrated into our systems and decision-making. Technology is not just a tool for us, it's a core competency and a competitive advantage.
Role Overview
We're hiring an Operations Analyst based in Dubai to support and scale core operational workflows across fund administration, treasury operations, and investor onboarding. You'll work directly with our Head of Operations to manage high-priority processes including fund transfers, exchange account management, investor data systems, and data room maintenance.
This is a hands-on role requiring precision, pace, and discretion. You'll be a key node across cross-functional projects, driving execution across internal teams and external service providers.
ResponsibilitiesFund Operations
- Facilitate and reconcile crypto and fiat movements, including: Fireblocks transactions; Bank approvals; On-exchange transfers and custody flows; Internal rebalancing and fund accounting adjustments
- Open and maintain accounts across exchanges, OMS/PMS and custodians
- Coordinate fund flows with trading teams and external providers
- Support entity structuring logistics for new strategies and fund vehicles
- Assist with onboarding and offboarding exchanges, service providers, and other counterparties
Financial Operations
- Assist with maintaining, updating, and revising registries of accounting categories (investors, accounts, instruments, etc.) and journals of internal activities (treasury transfers, corporate hedge, etc.)
- Monitor the flow of financial operations through the company, flagging irregularities.
- Assist with related financial calculations and reports
- Maintain and update HubSpot pipelines (contacts, companies, deals)
- Input and update investor data accurately
- Track and manage DocSend data room access and activity
- Support the preparation of investor communications and onboarding materials
Documentation & Data Room Management
- Maintain structured, standardised investor data rooms across fund entities
- Ensure documents are up-to-date, well-categorised, and compliant
- Coordinate with legal and compliance teams to ensure data completeness and accuracy
Project Management & Cross-Team Support
- Support concurrent workflows with different timelines and stakeholders
- Operate as an extension of the Head of Operations to ensure continuity and delivery
- Track dependencies, preempt roadblocks, and help systematise repeatable processes
- 2–5 years of experience in operations roles within a hedge fund, crypto fund, or financial services firm
- Strong project management, organisational, and documentation skills
- Ability to manage competing priorities in a fast-paced environment
- Strong written and verbal communication, especially in investor-facing contexts
- Hands-on experience with: Fireblocks; HubSpot; DocSend; NAV Consulting; Google Workspace; Exchange/custody platforms (e.g., Coinbase Prime, Anchorage)
- Experience in investor relations, fund formation, or fund administration
- Knowledge of crypto market infrastructure and digital asset tooling
- Familiarity with project management frameworks
- Operational workflows are executed flawlessly, with timely settlement and zero errors
- Investor onboarding is smooth, professional, and well-documented
- Data rooms and documentation are current, complete, and always audit-ready; you become a trusted operations partner across trading, investor relations, and compliance
- You proactively improve existing processes and help design scalable systems
- Join a high-performance, globally distributed team tackling some of the hardest problems in digital asset investing
- Gain exposure to institutional-grade infrastructure in one of the fastest-growing asset classes
- Work alongside experienced professionals in trading, engineering, operations, and fund management
- Be part of a firm that values autonomy, continuous learning, and decisive execution
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Business Operations Analyst
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Job Description
About Us
Established in 2022, Astra Tech has rapidly expanded its influence by strategically acquiring and developing key platforms such as PayBy, Rizek, Quantix, and Botim. These acquisitions have culminated in the creation of the world's first Ultra App, Botim, which seamlessly integrates fintech, e-commerce, AI-powered tech solutions, and communication services into one intuitive and user-friendly experience. This powerful combination allows users to manage their finances, shop, and stay connected—all within a single, cohesive platform.
With over 150 million users across 155 countries, Astra Tech is more than just a tech company—it is a movement committed to enhancing lives through innovation. As a visionary leader in tech development and investment, our mission is clear: to revolutionize technology solutions for consumers and businesses, harnessing the power of AI to elevate digital experiences to unprecedented heights globally.
About the Role
We are seeking a highly motivated and detail-oriented Analyst to join the Operations Leadership team. This role provides direct support to the Chief of Staff, helping drive strategic initiatives, operational excellence, and cross-functional coordination across our diverse fintech and communications businesses — including consumer and merchant payments, consumer and SME lending, and communications. The Analyst will play a key role in problem-solving, analytics, project management, process development, and business performance tracking.
Key Responsibilities
· Conduct quantitative and qualitative analysis to support decision-making on business performance, operational priorities, and strategic initiatives
· Identify areas for operational or financial optimization by analyzing performance, processes, customer experience, and pain points
· Develop recommendations and business cases for improvements, ensuring alignment with strategic priorities
· Partner with functional leads (e.g., Payments, Lending, Merchant Services, Communications) to gather insights, surface issues, and track initiatives
· Collaborate with cross-functional teams (e.g., Business, Product, Technology, Finance, Operations) to design and develop implementation plans
· Track and report on execution progress, proactively highlighting risks, dependencies, and successes
· Support the design and documentation of standardized processes and operating procedures across business lines
· Design dashboards, reports, and models to track KPIs across payments, lending, and communications businesses
Qualifications & Experience
· Bachelor's degree in business, Economics, Finance, Engineering, or related field; Master's a plus
· 2–4 years of experience in consulting, business operations, or fintech/financial services
· Strong analytical and problem-solving skills, with proficiency in Excel, PowerPoint, and data visualization tools (e.g., Tableau, Power BI, Looker)
· Excellent written and verbal communication skills
· Highly organized with strong project management skills; able to handle multiple priorities in a fast-paced environment
· Demonstrated interest or prior experience in fintech, payments, or lending is highly desirable
Key Competencies
· Analytical mindset – data-driven, structured thinker, comfortable with numbers
· Business acumen – ability to quickly understand fintech products, operations, and P&L drivers
· Collaboration & influence – able to work across diverse teams and build relationships
· Execution focus – bias to action, detail-oriented, reliable follow-through
· Adaptability – thrives in ambiguity and fast-changing environments
· Problem-solving with implementation mindset – able to recommend and drive solutions to completion
Future Progression Opportunities
This role offers a unique vantage point across all areas of the business. High performers in this role will gain exposure to strategy, operations, product, and financial performance, creating multiple paths for career progression. Potential next steps include:
· Business Operations / Strategy – taking on expanded responsibility in business operations or strategy
· Business Line Roles – moving into P&L or functional leadership tracks
· Product Management – transitioning into product roles within payments, merchant services, or lending, leveraging deep exposure to customer needs and operational processes
This role is designed to be a springboard for talented individuals to build a long-term career in fintech, with visibility to senior leadership and opportunities to shape the company's future growth
#J-18808-LjbffrFinancial Operations Analyst
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We are seeking a detail oriented and proactive Financial Operations Analyst to join our growing team. The ideal candidate will assist in performing bookkeeping, daily reconciliations, and various financial operations to ensure the accuracy and integrity of financial records and transactions. This role is critical for maintaining compliance with local financial regulations and ensuring smooth daily operations within our fast-paced and dynamic environment. Please apply via the link below if you are interested.
Key Responsibilities:
Bookkeeping & Financial Operations:
Maintain accurate and up-to-date financial records, including journal entries, accounts payable/receivable, and general ledger entries.
Support the preparation of financial statements (balance sheet, income statement, cash flow) and management reports in accordance with local regulatory standards.
Assist in the preparation of tax filings, ensuring compliance with UAE tax laws and other applicable financial regulations.
Daily Reconciliations:
Perform daily bank reconciliations to ensure accurate and timely recording of transactions, identifying discrepancies and resolving issues promptly.
Reconcile transactions between internal financial systems and external platforms to ensure consistency and accuracy of financial data.
Monitor and reconcile customer and vendor accounts to track payments, charges, and any discrepancies.
Assist with timely closing of books on a monthly basis. Accounting entries to be recorded before end of the accounting period.
Assist in preparing regular financial reports for management, highlighting key trends, variances, and operational efficiencies.
Analyze financial data to identify patterns and areas for potential improvement in cash flow, expense management, and profitability.
Help track financial KPIs and assist in the preparation of budgets and forecasts.
Compliance & Regulatory Support:
Ensure all financial activities are conducted in accordance with UAE financial regulations, specifically in relation to fintech and payment processing.
Assist in audits by providing necessary documentation and supporting materials.
Help ensure internal controls are maintained, and financial data is protected according to applicable privacy and data protection laws.
General Financial Operations:
Accounts Payable: Manage and monitor vendors payments on a regular basis. Ensure timely and accurate processing of accounts payable. Perform creditor analysis and ageing on a periodic basis. Address and resolve any vendor payment related issues.
Accounts Receivable: Generate and send out invoices to clients in a timely manner. Monitor accounts receivable ageing and follow up on overdue payments.
Provide general administrative support to the finance department, including preparing financial documentation, reports, and correspondence.
Collaborate with other departments, including operations, to resolve financial issues and discrepancies.
Assist in maintaining financial systems and platforms, ensuring accurate data entry and system functionality.
Attention to Detail: Ensuring accuracy in all financial records and reconciliations.
Organizational Skills: Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.
Teamwork: Ability to work collaboratively within a team, while also being able to handle tasks independently.
Adaptability: Willingness to learn and adapt to new financial systems, tools, and regulations as the fintech landscape evolves.
What You'll Need
Bachelor's degree in Finance or Accounting
2-3 years of experience in accounting and financial operations. Experience in fintech or regulated industry is preferred.
Strong attention to detail with the ability to analyze and interpret financial data accurately.
Good written and verbal communication skills, with the ability to explain financial concepts clearly to non-finance stakeholders.
Ability to identify issues in financial data and propose practical solutions.
Exhibits business judgment, strong analytical, coordination, and decision-making skills
Strong working knowledge of accounting principles, procedures and internal controls.
Proficiency in accounting software (Dynamics 365 Business Central), Microsoft Excel and reporting tools like Power BI and Tableau.
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#J-18808-LjbffrSales Operations Analyst
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Job Description
Join to apply for the Sales Operations Analyst role at Canonical
Join to apply for the Sales Operations Analyst role at Canonical
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring Sales Operations Analysts to join a team of experts who help Canonical sales teams achieve their business goals. The Sales Operations team drives continuous process and data quality improvement to ensure orders are processed correctly. The successful candidate will be a leader who shows initiative in improving the way the team works, maintaining compliance and associated governance.
The success of the role is measured against increasing the velocity of deals and the quality of Customer Relationship Management (CRM) data used to drive key business decisions. The ideal candidate will be a proactive problem solver and team player who is passionate about the opportunity to partner with sales leadership, is also passionate about our role in the technology industry bringing open source to a wider audience of innovators and enterprises, and will design and drive programs in support of Canonical's continued success.
Location: These roles will be based remotely in the EMEA and Americas regions.
The role entails
- Support all aspects of the day-to-day operations of the sales function globally
- Review opportunities for accuracy and provision orders on successful closure of a deal
- Support the Sales Operations Manager to improve sales data quality and processes
- Report on data quality metrics to executive level stakeholders
- Implement surveys and define metrics for executive level stakeholders
- Support the sales team globally on CRM and other sales operations systems
- Deliver sales metrics, dashboards and other ad-hoc analytical tasks
- Lead automation and streamline the Lead to Order process
- An exceptional academic track record from high school and university
- Experience in a sales operations/sales order processing role
- Experience in a technology subscription-based business
- Experience driving data quality improvement
- Energetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomes
- Excellent problem-solving and analytical skills
- Ability to work productively with stakeholders at all levels of the organization on a global scale
- Ability to manage across boundaries and communicate effectively, particularly working with Sales, Legal, Finance and Marketing teams
- Experience with Salesforce or similar CRM
- Ability to travel internationally twice a year, for company events up to two weeks long
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Business Development and Sales
- Industries Software Development
Referrals increase your chances of interviewing at Canonical by 2x
Get notified about new Sales Operations Analyst jobs in Dubai, Dubai, United Arab Emirates .
Global Village, Dubai, United Arab Emirates 1 month ago
Binance Accelerator Program - Data Analyst Data Engineer/Analyst (Remote, CET Timezone)We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrStrategy Operations Analyst
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Strategy & Operations Analyst is responsible for leveraging data insights and analysis to drive the development of business strategy as well as ensure the successful operations of the CEMEA Advisory business. Using data tools and platforms the individual will be instrumental in optimizing business performance and increase efficiency to enable business growth.
Essential Functions
Analytics
The role would cover different aspects of financial and operational planning analysis and reporting to support the leadership team on strategic and operational aspects of managing CEMEA Advisory practice.
Design and execute ad hoc/monthly/quarterly/yearly financial and operational analysis to be used by the CEMEA Advisory Leadership Team
Coordinate collection of relevant data with functional and subregional teams
Enhance existing and build new data tools that draw on a host of internal and external data sources to drive deep and actionable insights
Contribute to the design of appropriate reporting and tools to transform complex data into concise and highly readable format
Translate data insights into business strategy and support market teams in translating that into concrete and actionable plans
Support the design and of OKR methodology including but not limited to performance scorecards and tracking against the strategic priorities
Lead the continuous enhancement of existing processes and innovate new approaches to support the growth of the business
Gain exposure to all aspects of the Visa business which in turn offers exceptional opportunities for growth
Teamwork
Actively contribute to the effectiveness of the team by supporting and cooperating with colleagues and providing cover during period of absence
The flexibility to liaise with various functions both within Visa and externally to deliver adhoc projects
This individual is expected to interact effectively with various levels of Visa management and their multi regional staff
Strong interpersonal skills will be required to address ongoing needs of a complex matrix reporting structure and multinational organization
Multicultural sensitivity and interpersonal relationship management skills are essential including the ability to work effectively as part of a team
This is a hybrid position based in the Dubai office reports to the CEMEA Advisory Head of Strategy & Operations.
Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 4 set days a week (determined by leadership/site) with a general guidepost of being in the office 80 or more of the time based on business needs.
Qualifications :
Basic Qualification
2 years of relevant work experience and a Bachelors degree OR 5 years of
relevant work experience
Preferred Qualification
Bachelors degree in Finance Economics or related quantitative field
2 years of related experience in Finance Practice Management Consulting or
Audit functions in a multinational organization preferably in the Professional
Services industry
Outstanding analytical and quantitative skills able to resolve tough business
problems with wellstructured analyses
Exceptional report modeling and data management skills with the ability to
work with large amounts of data and organize in a logical and efficient manner
Experience with data analytics tools (e.g. Tableau Power BI) and experience
with building dashboards for selfservice analytics
Excellent communication written and interpersonal skills and ability to clearly
communicate results
Ability to work effectively with cross functional teams and produce and
coordinate time sensitive deliverables ability to work under pressure and to
meet deadlines
Excellent organization prioritization and multitasking skills
Strong PC and high proficiency with Microsoft Office Suite products (Excel
Word & PowerPoint)
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Fulltime
#J-18808-LjbffrSales Operations Analyst
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Job Description
We are seeking an experienced and capable Sales Operations Analyst to support the growth in the Middle East. This role is pivotal in implementing contract management best practices, ensuring compliance, optimizing processes and enabling the business to meet its strategic and financial objectives.
Key Responsibilities
- Oversee and track customer contracts including renewal cycles and expiration management.
- Support the sales and finance teams by maintaining billing accuracy and licensing compliance through coordination with Customer Operations.
- Manage administrative documentation including privacy statements, declarations, and maintaining profiles on e-procurement and vendor portals.
- Coordinate with Legal and Finance to obtain internal approvals and signatures for customer contracts and legal documents.
- Track and manage customer change notifications (CCNs) ensuring proper billing inputs and workflow updates.
- Review or assist in drafting customer proposals.
- Collaborate with Finance to forecast billing using PEGA CRM data.
- Coordinate bid and performance bonds with the Bid Manager.
- Assist in the preparation of administrative documents for tenders and contracts.
- Support the full spectrum of pre- and post-contract activities ensuring alignment with best practices.
Required Skills and Experience
- Bachelor's degree in Science, Business, Law, or related field.
- Minimum 5 years of experience in sales operations, commercial analysis, or contract management.
- Advanced Microsoft Excel proficiency (pivot tables, VLOOKUP, and advanced formulas).
- Excellent verbal and written English communication skills.
- Strong understanding of sales data analysis to detect trends, variances, and improve forecasting accuracy.
- Experience with CRM systems (PEGA preferred) and familiarity with sales pipeline and scorecard reporting.
- Detail-oriented with a high level of accuracy in reporting and documentation.
- Proven ability to work cross-functionally with Sales, Legal, Finance and Operations teams.
- Familiarity with public sector procurement frameworks and tendering processes.
- Experience with vendor and third-party relationship management.
- Bilingual Arabic/English is advantageous.
About InterSystems
InterSystems, a data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24/7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information please visit.
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business operations analyst
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Rapyd has unified payments, payouts and fintech on one worldwide platform, and we're assembling the world's best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.
We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let's build the future of fintech together.
Get the tools to grow globally at Follow: Blog, Insta, LinkedIn, Twitter
We seek a highly motivated and detail-oriented Business Operations Analyst to support our global payments organization. In this role, you will primarily manage Know Your Business (KYB) and merchant onboarding cases, ensuring that all compliance and regulatory requirements are met. To ensure smooth merchant onboarding, you will work closely with the sales department, compliance, legal, sales engineers, and other departments. The role also involves administrative tasks to support the smooth functioning of these processes.
As a Business Operations Analyst, you will be responsible for:
- KYB Case Management: Take the lead on managing and guiding KYB cases for merchants, ensuring all compliance checks are thoroughly conducted and cases are processed efficiently.
- Collaboration with Compliance Teams: Work closely with the Compliance and Compliance Operations teams to ensure that merchant risk assessments and KYB checks are conducted according to company policy, legal requirements, and industry regulations.
- Partnership Management: Act as the primary point of contact for referral partners, working with them to facilitate the onboarding process for their merchants. Ensure alignment between partners, internal teams, and compliance guidelines throughout the KYB process.
- At least 1-2 years experience with performing KYB (Know Your Business) and business underwriting processes.
- Some familiarity with external compliance-related rules, regulations, and policies related to the payments industry.
- Must be Detail-oriented with a Problem-solving attitude and love to be hands-on in daily operations.
- Thrives in a fast-paced environment while maintaining composure and able to make sound decisions under pressure
- Must display a high level of professional judgment, commitment, integrity, teamwork and customer service
- Fluency in English with excellent verbal and written communication skills
- A Bachelor's degree in Business Administration, Law, Finance, Accounting, or Operations.
#J-18808-Ljbffr
Sales Operations Analyst
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Job Description
Join to apply for the Sales Operations Analyst role at Canonical
Join to apply for the Sales Operations Analyst role at Canonical
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring Sales Operations Analysts to join a team of experts who help Canonical sales teams achieve their business goals. The Sales Operations team drives continuous process and data quality improvement to ensure orders are processed correctly. The successful candidate will be a leader who shows initiative in improving the way the team works, maintaining compliance and associated governance.
The success of the role is measured against increasing the velocity of deals and the quality of Customer Relationship Management (CRM) data used to drive key business decisions. The ideal candidate will be a proactive problem solver and team player who is passionate about the opportunity to partner with sales leadership, is also passionate about our role in the technology industry bringing open source to a wider audience of innovators and enterprises, and will design and drive programs in support of Canonical's continued success.
Location: These roles will be based remotely in the EMEA and Americas regions.
The role entails
- Support all aspects of the day-to-day operations of the sales function globally
- Review opportunities for accuracy and provision orders on successful closure of a deal
- Support the Sales Operations Manager to improve sales data quality and processes
- Report on data quality metrics to executive level stakeholders
- Implement surveys and define metrics for executive level stakeholders
- Support the sales team globally on CRM and other sales operations systems
- Deliver sales metrics, dashboards and other ad-hoc analytical tasks
- Lead automation and streamline the Lead to Order process
- An exceptional academic track record from high school and university
- Experience in a sales operations/sales order processing role
- Experience in a technology subscription-based business
- Experience driving data quality improvement
- Energetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomes
- Excellent problem-solving and analytical skills
- Ability to work productively with stakeholders at all levels of the organization on a global scale
- Ability to manage across boundaries and communicate effectively, particularly working with Sales, Legal, Finance and Marketing teams
- Experience with Salesforce or similar CRM
- Ability to travel internationally twice a year, for company events up to two weeks long
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Business Development and Sales
- Industries Software Development
Referrals increase your chances of interviewing at Canonical by 2x
Get notified about new Sales Operations Analyst jobs in Dubai, Dubai, United Arab Emirates .
Global Village, Dubai, United Arab Emirates 1 month ago
Binance Accelerator Program - Data Analyst Data Engineer/Analyst (Remote, CET Timezone)We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrTrading Operations Analyst
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Job Description
Join to apply for the Trading Operations Analyst role at OneBullEx
Join to apply for the Trading Operations Analyst role at OneBullEx
OneBullEx is a crypto futures exchange startup built for speed, reliability, and innovation. Our platform offers advanced futures trading capabilities, including AI-powered 300 SPARTANS trading bots for automated, high-precision strategies. Leveraging cutting-edge AI and machine learning tools, we deliver real-time performance even during high-volatility market conditions. We combine a user-focused interface with transparent risk management, empowering traders to navigate fast-moving digital asset markets with confidence.
Join our Markets and Trading team as a key player in monitoring and managing trading systems on a centralized crypto exchange. You will ensure market integrity, facilitate smooth trade execution, and oversee market activities. This role involves real-time system monitoring, issue escalation, and daily reporting in English, alongside other operations-related duties.
Key Responsibilities:
System Monitoring & Trade Execution Oversight
- Monitor real-time market performance, including order books, execution engines, and user trade flows.
- Ensure accurate and timely internal risk coverage.
- Detect and track trading anomalies.
- Prepare and distribute daily operational reports covering system health, trading activity, anomalies, and key metrics.
- Coordinate with trading, risk, and engineering teams for system maintenance, updates, and incident resolution.
- Contribute to post-incident analysis and the continuous improvement of system monitoring processes.
- Participate in market operation tasks such as trading schedule updates, pair listings, and liquidity checks.
- Support system testing prior to major releases or feature launches.
- Proactively recommend improvements to automation and monitoring tools.
- 1–3 years of experience in crypto trading, market operations, or exchange system monitoring.
- Working knowledge of centralized exchange market structures, including order books, matching engines, and margin systems.
- Understanding of crypto spot and derivatives (futures/perpetuals) products.
- Professional English communication skills (verbal & written), with the ability to write clear incident reports and team updates.
- Detail-oriented with a strong focus on system and trade accuracy.
- Calm and decisive under pressure, especially during volatile market events or system incidents.
- Self-driven, with a problem-solving mindset and a passion for improving systems.
- Collaborative team player who works effectively with trading, risk, and technology teams.
- Seniority level Entry level
- Employment type Full-time
- Job function Finance and Sales
- Industries Blockchain Services
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