What Jobs are available for Operations Analyst in Dubai?

The Service market and Banking KYC Operation is an AML/KYC support and control function responsible for the due diligence, approval of the KYC Record and associated documentation in partnership with relationship Management and Compliance.
The candidate will have a direct responsibility to conduct research for company information from both internal and external sources, documenting specifics required to satisfy regulations. There are differing requirements depending on where the account is being opened. There is a constant need for KYC Record review as there are periodic renewals of the required due diligence carried out based on the risk of the client.
The BSU owns the end-to-end KYC process from creation/renewal to approval of the KYC Record and supporting local country appendices
**Key Responsibilities:**
+ Create the KYC Record in the KYC system sourcing information from internal and external sources by the agreed deadline
+ Proactively interact with relationship management teams and compliance to update system with information until final approval of KYC Record
+ Review information from internal and external sources for company news (Firm website, Regulatory websites, Company website, Dun & Bradstreet, Google etc.)
+ Validate the information within the KYC Record and CIP document to ensure completeness and accurate (Company/Entity Formation documents, Ownership, Management, etc.)
+ Complete KYC Record incorporating local regulatory requirements / Global BSU Standards and policies
+ Take responsibility for KYC Record and associated documentation completion from initiation to approval
+ Maintain BSU tool current and be able to demonstrate work carried out
+ Report workflow progress to supervisor
+ Ensure KYC workflow tool is kept up to date, ensuring all mandatory fields, status and commentary reflect an accurate representation of the status at all times
+ Meet agreed daily targets for KYC Record review and completion within agreed Service Level Agreement timeframes
+ Update workflow database regularly throughout the day
+ Highlight any discrepancies to Senior Case Managers, Control Team and Section Managers
+ Escalate any negative news and high-risk cases to RM/PAM/AML Compliance department
+ Assist in departmental projects as required
+ Lead the remediation activity if any
+ Assist in departmental projects as required
+ Act as SME within the team and support new joiners
+ Manage makers team in absence of TL
**Communication / Reporting**
+ Manage upward communication - Huddle updates, escalations, issues/ concerns etc.
+ Track and report time log (CMs and Case Researcher) on a daily basis
+ Monitor operational metrics required for management level reporting
+ Accurate time tracking in the PTS system
**Knowledge/Experience:**
+ 1 - 2 years' experience in banking, finance, or law
+ Experience in control/risk or Compliance (AML/KYC) function (an advantage)
+ Knowledge and experience of the technologies and processes used in Citi (an advantage)
+ Knowledge of European Union regulatory KYC/AML requirements
+ Flexible enough to work as per Business timings.
+ ACAMS certified (an advantage)
**Qualifications:**
+ University degree preferably in Business/Finance, Math, Economics, Engineering, Optimization, or Law
**Skills:**
+ Strong Negotiations skills
+ Proficient use of Microsoft Applications (Word, Excel, Access, PPT)
+ Excellent written and verbal communication skills.
+ Other languages an advantage like French/German/Arabic
+ Proficient use of Citi KYC applications (an advantage)
+ Customer Services orientated
+ Ability to develop strong professional relationships
+ Strong research skills
+ Accuracy and strong attention to detail
+ Ability to multitask and prioritize
+ Ability to work well under pressure and tight time frames
+ MIS and metrics and efficiency analysis skills
+ Pro-active, flexible, have good organizational skills and must be team player.
+ Ability to work in a dynamic environment
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**Job Family Group:**
Operations - Services
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**Job Family:**
Business KYC
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**Time Type:**
Full time
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**Most Relevant Skills**
Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Hedge Fund Trade Operations Analyst - Dubai

Verition Fund Management LLC ("Verition") is a multi-strategy, multi-manager hedge fund founded in 2008. Verition focuses on global investment strategies including Global Credit, Global Convertible, Volatility & Capital Structure Arbitrage, Event-Driven Investing, Equity Long/Short & Capital Markets Trading, and Global Quantitative Trading.

Job Title: Hedge Fund Trade Operations Analyst- Dubai

Location: Dubai, UAE

The Hedge Fund Trade Operations Analyst is responsible for communicating with portfolio managers, traders, brokers, and other interested parties, in order to confirm and settle trades on time, while completing daily deliverables, and fulfilling other trading and operational tasks.

Key Responsibilities:

• Work closely with Trading, Fund Accounting, Technology, and Risk teams with managing all trade lifecycle events for an array of asset classes including equity products, exchange traded derivatives, OTC derivatives, FX, and fixed income products.
• Assist with trade bookings, processing life cycle events, support on P&L inquiries, and daily reconciliations.
• Process trade allocations, affirmations, settlements, options exercise/assignments, and related tasks.
• Monitor mandatory corporate action events and liaise with multiple PMs and PBs on voluntary elections.
• Perform processes related to corporate actions for equity and fixed income products.
• Advise MO/Valuations/Cash Rec teams on system level and/or PB level corporate action breaks.
• Monitor third-party platforms like prime broker portals and administrator systems for trade management.
• Work with the Reconciliation and Control teams to ensure the accuracy of internal books and records.
• Identify process gaps, work with internal and external resources to create detailed requirements to solve issues.
• Grasp big picture objectives to help senior management streamline workflows and minimize operational risk.
• Develop and maintain strong working relationships with both internal and external stakeholders.
• Perform adequate due diligence to resolve daily issues in a timely manner, in order to avoid any financial or reputational impact.
• Maintaining up-to-date knowledge of industry best practices to further develop effective operational policies and procedures.
• Performing other duties as may be requested by senior management.

Requirements:

• Undergraduate degree; preferably with a concentration in finance, economics, or related discipline.
• 5+ years of relevant work experience.
• General knowledge of and familiarity with financial instruments (i.e. equities, fixed income, options, swaps, futures, foreign exchange) within both domestic and global securities markets
• In depth knowledge of interest rate swaps, swaptions, and exchange traded derivatives highly preferred.
• Familiarity with fixed income and futures delivery processing.
• Systems experience with OSTTRA, Trax, Orchestrade, Geneva and Bloomberg beneficial.
• Self-starter with excellent analytical and problem solving skills.
• Strong attention to detail.
• Ability to efficiently prioritize daily processes, ad-hoc requests, and any issues escalated by internal and external parties.
• Intermediate or higher Excel proficiency.
• Ability to communicate professionally and effectively with both internal and external stakeholders.
• High level of computer literacy, and capability to learn new systems quickly.
• Ability to work both independently and within a team.

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Who we are:

GMG is a global well-being company retailing, distributing, and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties, and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.

What you'll be doing:

The BPI Assistant Manager for Process, Policies, and Internal Controls will be instrumental in supporting the design, implementation, and monitoring of efficient processes, policies, and internal controls throughout the organization. The ideal candidate will possess strong expertise in process optimization, compliance, and risk management, with a proven ability to collaborate effectively across business units within GMG. This role requires a highly motivated individual and a change leader who is passionate about driving digital transformation and enhancing operational efficiency while ensuring policy compliance and mitigating risks.

Core Responsibilities:

1. Process Improvement and Optimization:
   • Assist in identifying, evaluating, and implementing process improvements to increase efficiency, reduce costs, and enhance service quality.
   • Collaborate with cross-functional teams to map and streamline workflows, ensuring optimal use of resources and compliance with internal standards.
   • Conduct process assessments and audits to identify areas for improvement and recommend solutions to enhance productivity and mitigate risks.
2. Policy Development and Implementation:
   • Assist in drafting, reviewing, and updating company policies and procedures to ensure compliance with regulatory requirements, industry standards, and organizational goals.
   • Ensure that policies are consistently applied across departments, and support teams in understanding and adhering to company policies.
   • Provide guidance to departments regarding policy interpretation and implementation.
3. Internal Controls:
   • Support the design, implementation, and maintenance of internal control frameworks to safeguard company assets, ensure financial integrity, and prevent fraud or errors.
   • Conduct regular assessments of internal controls, identifying weaknesses or gaps, and work with relevant teams to develop corrective action plans.
   • Monitor compliance with established internal controls and provide recommendations for improvements as needed.
4. Audit and Risk Support:
   • Assist in coordinating internal audits to ensure compliance with financial, operational, and regulatory standards.
   • Help prepare audit documentation and respond to audit inquiries in a timely manner.
   • Monitor and report on audit findings and assist with the implementation of corrective actions.
5. Training and Awareness:
   • Conduct training sessions for staff on process improvements, policies, and internal controls to promote a culture of compliance and efficiency.
   • Provide ongoing support and clarification to departments regarding process and policy changes.
6. Reporting and Documentation:
   • Prepare and present regular reports on process performance, policy compliance, and internal control assessments to senior management.
   • Maintain accurate records of policies, procedures, and control documentation to ensure traceability and accountability.

Functional/Technical Competencies:

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with process mapping tools or ERP systems (e.g., SAP) is a plus.
• Understanding of regulatory requirements, industry standards, and best practices related to internal controls and process management.
• Must have Business Process Re-engineering experience in Retail, Pharma Manufacturing, and/or FMCG sectors.
• Prefer hands-on process optimization experience in relevant Business Units / functions.
• Implementation of Automation / RPA techniques.

Educational Qualification:

• Bachelor’s degree in business administration, Finance, Accounting, or a related field.
• Relevant certifications (e.g., CPA, CIA, CISA, Six Sigma Green/Black belt) are a plus.

Why Join GMG?

At GMG, we're dedicated to nurturing a vibrant, inclusive, and engaging work environment that promotes growth, innovation, and well-being. Join us in our mission to inspire victories that make the world better – for our team, our consumers, and our communities.

If you're seeking a challenging role where you can make a significant impact, we'd love to hear from you. Apply today to become a part of our journey.

What we offer:

• An opportunity to become part of diverse teams with international exposure
• Comprehensive family medical insurance
• Family residency sponsorship and flight allowances
• Up to 30% discount in our premium retail sports brand stores
• Up to 20% discount in our pharmacy chain

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Your Role

We are seeking a detail-oriented and analytical Business Analyst to join our team. The ideal candidate will be responsible for understanding and mapping manufacturing operations business processes, identifying areas for improvement, and delivering data-driven recommendations to support strategic decision-making or business process performance optimizations.

Key responsibilities of this role:

• Gather and analyze business requirements from stakeholders.
• Translate business needs into functional specifications and technical requirements.
• Conduct gap analysis and identify areas for process improvement.
• Develop and maintain documentation including business cases, process flows, and user stories.
• Collaborate with cross-functional teams including IT, operations, and finance.
• Support project management activities such as planning, tracking, and reporting.
• Perform data analysis to support business decisions and identify trends.
• Assist in the development and execution of test plans to ensure solutions meet business needs.
• Provide training and support to end-users on new systems or processes.

Your Profile

• Bachelor's degree in business administration, Information Systems, Manufacturing Operations Engineering, or a related field.
• Minimum 4 years of experience in a business analysis or similar role in a Manufacturing Operations context.
• Real-world experience as a B.A. or P.P.O. in an I4.0 transformation / Smart Manufacturing context.
• Strong analytical and problem-solving skills.
• Good understanding of Manufacturing Operations Management performance.
• Proficiency in tools such as PowerPoint, Excel, and business process modeling tools.
• Excellent communication and interpersonal skills.
• Experience with Agile/Scrum methodologies.
• Certification such as CBAP, PMI-PBA, or similar is an advantage.

What You'll Love About Working Here

• We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance.
• At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.
• Equip yourself with valuable certifications in the latest technologies

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Effective Business Decisions Using Data Analysis

ID 257

Course: Effective Business Decisions Using Data Analysis

This interactive, applications-driven 5-day course will highlight the added value that data analytics can offer a professional as a decision support tool in management decision making. It will show the use of data analytics to support strategic initiatives; to inform on policy information; and to direct operational decision making. The course will emphasize applications of data analytics in management practice; focus on the valid interpretation of data analytics findings; and create a clearer understanding of how to integrate quantitative reasoning into management decision making. Exposure to the discipline of data analytics will ultimately promote greater confidence in the use of evidence-based information to support management decision making.

This course will feature:

• Discussions on applications of data analytics in management
• The importance of data in data analytics
• Applying data analytical methods through worked examples
• Focusing on management interpretation of statistical evidence
• How to integrate statistical thinking into the work domain

What are the Goals? By the end of this course, participants will be able to:

• Explain the scope and structure of data analytics.
• Apply a cross-section of useful data analytics.
• Interpret meaningfully and critically assess statistical evidence.
• Identify relevant applications of data analytics in practice.

Who is this Course for? This course is suitable to a wide range of professionals but will greatly benefit:

• Professionals in management support roles
• Analysts who typically encounter data/analytical information regularly in their work environment
• Those who seek to derive greater decision-making value from data analytics

How will this be Presented?

This course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension, and retention of the information presented. The daily workshops will be highly interactive and participative. This involves regular discussion of applications as well as hands-on exposure to data analytics techniques using Microsoft Excel. Delegates are strongly encouraged to bring and analyse data from their own work domain. This adds greater relevancy to the content. Emphasis is also placed on the valid interpretation of statistical evidence in a management context.

The Course Content

• Day One: Setting the Statistical Scene in Management
  • Introduction; The quantitative landscape in management
  • Thinking statistically about applications in management (identifying KPIs)
  • The integrative elements of data analytics
  • Data: The raw material of data analytics (types, quality, and data preparation)
  • Exploratory data analysis using Excel (pivot tables)
  • Using summary tables and visual displays to profile sample data
• Day Two: Evidence-based Observational Decision Making
  • Numeric descriptors to profile numeric sample data
  • Central and non-central location measures
  • Quantifying dispersion in sample data
  • Examine the distribution of numeric measures (skewness and bimodal)
  • Exploring relationships between numeric descriptors
  • Breakdown analysis of numeric measures
• Day Three: Statistical Decision Making – Drawing Inferences from Sample Data
  • The foundations of statistical inference
  • Quantifying uncertainty in data – the normal probability distribution
  • The importance of sampling in inferential analysis
  • Sampling methods (random-based sampling techniques)
  • Understanding the sampling distribution concept
  • Confidence interval estimation
• Day Four: Statistical Decision Making – Drawing Inferences from Hypotheses Testing
  • The rationale of hypotheses testing
  • The hypothesis testing process and types of errors
  • Single population tests (tests for a single mean)
  • Two independent population tests of means
  • Matched pairs test scenarios
  • Comparing means across multiple populations
• Day Five: Predictive Decision Making - Statistical Modeling and Data Mining
  • Exploiting statistical relationships to build prediction-based models
  • Model building using regression analysis
  • Model building process – the rationale and evaluation of regression models
  • Data mining overview – its evolution
  • Descriptive data mining – applications in management
  • Predictive (goal-directed) data mining – management applications

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Overview

Job Title: Business Data Analyst (Banking) - Digital Transformation

Job Type: Full-Time Contract (1 year, renewable)

Location: On-site, Dubai, Dubai, United Arab Emirates

Job Summary:

Join our team as a Business Data Analyst at the forefront of digital transformation within a leading UAE bank. In this pivotal role, you will bridge business stakeholders and technology teams, applying deep analytical expertise to drive insights, optimize processes, and elevate customer journeys across key digital banking initiatives. Embrace an asynchronous work culture that values exceptional written communication and proactive problem-solving.

Key Responsibilities

• Elicit, analyze, and document business requirements, user stories, and process flows for digital projects.
• Act as a key liaison between business units and technical teams to ensure clear understanding of project objectives.
• Conduct gap analysis and impact assessments for new features and system changes within core banking functions.
• Participate in Agile/Scrum ceremonies, including sprint planning, backlog grooming, and daily stand-ups.
• Design and execute test scenarios, supporting user acceptance testing (UAT) and solution validation.
• Write complex SQL queries to extract and analyze large datasets, generating actionable insights and KPI reports with Power BI.
• Translate analytical findings into clear, data-driven recommendations and presentations for diverse stakeholders.

Required Skills and Qualifications

• Bachelor’s degree in Computer Science, Engineering, Finance, Business, or a quantitative discipline.
• 5-9 years’ experience as a Business Analyst, with a strong background in Banking, Financial Services, or FinTech.
• High proficiency in SQL and PL/SQL, with hands-on experience in Power BI for data visualization.
• Proven experience working with core-banking systems and exposure to digital transformation projects.
• Solid understanding of Agile methodologies (Scrum, Kanban) and expertise with JIRA.
• Exceptional written communication skills, adept at working in asynchronous, collaborative environments.
• Strong analytical and critical thinking abilities with excellent stakeholder management.

Preferred Qualifications

• Relevant professional certifications (CBAP, PMI-PBA, Agile Scrum, Data Analytics).
• Experience with data modeling, Python or R for advanced analytics, and systems like Flexcube or OFSAA.
• Expertise in digital banking products, customer journey mapping, and process optimization.

Become part of our team and contribute to high-impact initiatives, working on projects that set industry standards and drive meaningful change. We foster an inclusive, high-performing culture offering career development opportunities, comprehensive benefits, and a collaborative environment to help you thrive.

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**ABOUT US:**
Cigna healthcare is a global health service company with roots in the US, serving more than 180 million customers and patients throughout the world. We deliver quality health care through choice, predictability, affordability and through integrated capabilities and connected, personalized solutions that advance whole person health.
Cigna's mission is to help our customers improve their health, well-being and sense of security by providing access to care. With our whole health approach, we're focused on addressing health concerns, improving resilience, reducing stress levels and emotional health issues. Our employer promise is to remain steadfast in our commitment to fostering growth and improving lives by offering meaningful work within a positive, inclusive culture that prioritizes our colleagues. We champion teamwork and collaboration and empower our people with cutting-edge technology to drive efficiency and amplify their impact in everything we do. Together we strive to create an environment where every individual thrives and contributes to meaningful change"
**Purpose of role:** Engaging with business stakeholders to elicit and define business project scope, business requirements and workflows as related to assigned projects or new intake items. The successful candidate in this position will have good work experience and a desire to work in a culturally diverse organization. This position will report into the business and is not an IT Business/Systems Analyst position.
**Main Duties/Responsibilities:**
Working alongside the IT BSA, documenting business process requirements and business process flow as related to assigned process development or process improvement projects. Document all detailed business requirements within internally approved systems using Scaled Agile Methodology (Composing Epics) Engage with business leads to understanding new project scope, creating scope statements and high-level scope requirements as required for the portfolio and project intake process. Document system integration requirements involving legacy platforms, third party solutions by acting as a liaison between business units and technology teams ensuring clear communication and delivery. Build an extensive knowledge of business operation to analyze current work procedures and practices. Investigate, evaluate and report alternative solutions to business needs and recommend the preferred solutions in compliance with the regulatory standards and enterprise architecture guidelines. Work closely with IT Business Systems Analysts to ensure business processes align with technology solutions. Will participate in some systems analysis design sessions as needed. Work with business stakeholders in the development of user acceptance test cases Work with business stakeholders in the execution of user acceptance testing Monitor, track and report UAT defects while coordinating with the QA test team for defect remediation
**Experience/Qualifications Required:**
+ Bachelor's degree in business, finance, information management or a related discipline
+ 3-5 years of business analysis work preferably in insurance or financial services sector.
+ Experienced in the analysis and interpretation of business requirements across all aspects of transacting insurance or financial services business.
+ Good understanding of UAE insurance market and regulations.
+ Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
+ Analysis and support of the production of project proposals or business cases.
+ Demonstrate a proven understanding of the business process re-engineering.
+ Experience creating user acceptance testing documentation and leading UAT
+ Must be a self-starter who is able to plan and lead work sessions with little oversight.
+ Business Analysis techniques such as process modeling, root cause analysis, data modeling, process mapping and traceability are very desirable.
+ Good knowledge and experience in Scaled Agile Framework and Agile overall
**Skills Required:**
+ Strong communication skills
+ Ready to learn new business processes
+ Interpersonal skills
+ Team working - internal/external
+ Customer Focus - internal/external
+ Good business/product knowledge
+ Organizational skills
+ Good time management
+ Negotiation skills
+ Decision making
+ Advanced User of Microsoft applications - Word, Excel, Project, Visio
+ Experience in usage of Jira, Azure Dev Ops Platforms
+ Identification of problems and problems solving
+ Knowledge of Scaled Agile framework
+ Six sigma certifications would be a plus
+ Data analysis and Interpretation
+ Critical Thinking
**What we are looking for**
We are seeking individuals who thrive in collaborative environments, are passionate about driving meaningful change, and are excited to grow in a company that prioritizes its people.
**Join us and be part of a company where your growth, ideas and contributions are valued. Let's create something extraordinary together. It's time to look to your future and apply to work for Cigna today!**
**About Cigna Healthcare**
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If_ _you require reasonable accommodation in completing the online application process, please email:_ _for support. Do not email_ _for an update on your application or to provide your resume as you will not receive a response._

Business Analyst page is loaded# Business Analystremote type: On-sitelocations: Dubai, United Arab Emiratestime type: Full timeposted on: Posted Todayjob requisition id: Cigna healthcare is a global health service company with roots in the US, serving more than 180 million customers and patients throughout the world. We deliver quality health care through choice, predictability, affordability and through integrated capabilities and connected, personalized solutions that advance whole person health.Cigna’s mission is to help our customers improve their health, well-being and sense of security by providing access to care. With our whole health approach, we’re focused on addressing health concerns, improving resilience, reducing stress levels and emotional health issues. Our employer promise is to remain steadfast in our commitment to fostering growth and improving lives by offering meaningful work within a positive, inclusive culture that prioritizes our colleagues. We champion teamwork and collaboration and empower our people with cutting-edge technology to drive efficiency and amplify their impact in everything we do. Together we strive to create an environment where every individual thrives and contributes to meaningful change”**Purpose of role:** Engaging with business stakeholders to elicit and define business project scope, business requirements and workflows as related to assigned projects or new intake items. The successful candidate in this position will have good work experience and a desire to work in a culturally diverse organization. This position will report into the business and is not an IT Business/Systems Analyst position.**Main Duties/Responsibilities:**Working alongside the IT BSA, documenting business process requirements and business process flow as related to assigned process development or process improvement projects. Document all detailed business requirements within internally approved systems using Scaled Agile Methodology (Composing Epics) Engage with business leads to understanding new project scope, creating scope statements and high-level scope requirements as required for the portfolio and project intake process. Document system integration requirements involving legacy platforms, third party solutions by acting as a liaison between business units and technology teams ensuring clear communication and delivery. Build an extensive knowledge of business operation to analyze current work procedures and practices. Investigate, evaluate and report alternative solutions to business needs and recommend the preferred solutions in compliance with the regulatory standards and enterprise architecture guidelines. Work closely with IT Business Systems Analysts to ensure business processes align with technology solutions. Will participate in some systems analysis design sessions as needed. Work with business stakeholders in the development of user acceptance test cases Work with business stakeholders in the execution of user acceptance testing Monitor, track and report UAT defects while coordinating with the QA test team for defect remediation**Experience/Qualifications Required:*** Bachelor’s degree in business, finance, information management or a related discipline* 3-5 years of business analysis work preferably in insurance or financial services sector.* Experienced in the analysis and interpretation of business requirements across all aspects of transacting insurance or financial services business.* Good understanding of UAE insurance market and regulations.* Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.* Analysis and support of the production of project proposals or business cases.* Demonstrate a proven understanding of the business process re-engineering.* Experience creating user acceptance testing documentation and leading UAT* Must be a self-starter who is able to plan and lead work sessions with little oversight.* Business Analysis techniques such as process modeling, root cause analysis, data modeling, process mapping and traceability are very desirable.* Good knowledge and experience in Scaled Agile Framework and Agile overall**Skills Required:*** Strong communication skills* Ready to learn new business processes* Interpersonal skills* Team working - internal/external* Customer Focus - internal/external* Good business/product knowledge* Organizational skills* Good time management* Negotiation skills* Decision making* Advanced User of Microsoft applications – Word, Excel, Project, Visio* Experience in usage of Jira, Azure Dev Ops Platforms* Identification of problems and problems solving* Knowledge of Scaled Agile framework* Six sigma certifications would be a plus* Data analysis and Interpretation* Critical Thinking**What we are looking for**We are seeking individuals who thrive in collaborative environments, are passionate about driving meaningful change, and are excited to grow in a company that prioritizes its people.**Join us and be part of a company where your growth, ideas and contributions are valued. Let’s create something extraordinary together. It’s time to look to your future and apply to work for Cigna today!***About Cigna Healthcare**Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.*Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.**If* *you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.* #J-18808-Ljbffr

Shape the Future with Jadeer! We're hiring a Business Analyst on behalf of our client in the UAE!

About Our Client:
Our client, a leading IT company in the UAE, is renowned for its innovative solutions and commitment to optimizing business processes. They are seeking an experienced Business Analyst to bridge the gap between IT and business, ensuring the successful implementation of projects and business strategies.

The Role:
As a Business Analyst , you will be responsible for analyzing business needs and processes, identifying areas for improvement, and working closely with IT and stakeholders to develop effective solutions that align with organizational goals.

What You'll Do:

• Analyze and document business processes and workflows.
• Identify and prioritize business needs and opportunities for improvement.
• Collaborate with stakeholders to gather and define business requirements.
• Translate business needs into technical specifications for IT teams.
• Conduct feasibility studies, risk assessments, and impact analyses for business solutions.
• Facilitate meetings between business units and technical teams to ensure alignment.
• Monitor and evaluate the effectiveness of implemented solutions.
• Prepare and present reports, proposals, and recommendations to stakeholders.

What We're Looking For:

• A Bachelor's degree in Business Administration, Information Systems, or a related field.
• Minimum of 5 years of experience as a Business Analyst or in a similar role.
• Strong analytical, problem-solving, and decision-making skills.
• Experience with business process modeling and process improvement methodologies.
• Excellent communication and stakeholder management skills.
• Familiarity with project management and software development life cycles (SDLC).
• Certifications such as CBAP, PMP, or similar are an advantage.

What's in It for You:

• Competitive compensation package.
• Opportunity to work on transformative business projects.
• Professional development and career advancement opportunities.
• A collaborative and innovative work environment.

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