Operations Analyst

Dubai, Dubai Algoquant LTD

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Job Description

Location: Remote / US timezone Team: Operations Reporting to: Operations Lead

About AlgoQuant

At AlgoQuant, we're building the future of digital asset management; grounded in rigorous research, world-class technology and a relentless focus on performance.

We began as a proprietary trading firm, developing sophisticated algorithmic strategies and operating in some of the most complex and fast-moving markets. That DNA remains at our core, but today we are evolving into a fully remote, globally distributed investment management business. This transformation reflects a broader ambition: to scale our edge, deliver institutional-grade results, and set new standards for the industry.

Our quantitative environment is built to empower innovation, combining vast data capabilities, disciplined model development, and highly automated execution. Risk is embedded in every layer of our thinking, with robust measurement, control, and scenario analysis integrated into our systems and decision-making. Technology is not just a tool for us, it’s a core competency and a competitive advantage.

Role Overview

We’re hiring an Operations Analyst based in Dubai to support and scale core operational workflows across fund administration, treasury operations, and investor onboarding. You’ll work directly with our Head of Operations to manage high-priority processes including fund transfers, exchange account management, investor data systems, and data room maintenance.

This is a hands-on role requiring precision, pace, and discretion. You'll be a key node across cross-functional projects, driving execution across internal teams and external service providers.

Responsibilities

Fund Operations

  • Facilitate and reconcile crypto and fiat movements, including Fireblocks transactions, bank approvals, on-exchange transfers and custody flows, and internal rebalancing and fund accounting adjustments.
  • Open and maintain accounts across exchanges, OMS/PMS and custodians
  • Coordinate fund flows with trading teams and external providers
  • Support entity structuring logistics for new strategies and fund vehicles
  • Assist with onboarding and offboarding exchanges, service providers, and other counterparties

Financial Operations

  • Assist with maintaining, updating, and revising registries of accounting categories (investors, accounts, instruments, etc.) and journals of internal activities (treasury transfers, corporate hedge, etc.)
  • Monitor the flow of financial operations through the company, flagging irregularities
  • Assist with related financial calculations and reports
  • Maintain and update HubSpot pipelines (contacts, companies, deals)
  • Input and update investor data accurately
  • Track and manage DocSend data room access and activity
  • Support the preparation of investor communications and onboarding materials

Documentation & Data Room Management

  • Maintain structured, standardised investor data rooms across fund entities
  • Ensure documents are up-to-date, well-categorised, and compliant
  • Coordinate with legal and compliance teams to ensure data completeness and accuracy

Project Management & Cross-Team Support

  • Support concurrent workflows with different timelines and stakeholders
  • Operate as an extension of the Head of Operations to ensure continuity and delivery
  • Track dependencies, preempt roadblocks, and help systematise repeatable processes
Requirements
  • 2–5 years of experience in operations roles within a hedge fund, crypto fund, or financial services firm
  • Strong project management, organisational, and documentation skills
  • Ability to manage competing priorities in a fast-paced environment
  • Strong written and verbal communication, especially in investor-facing contexts
  • Hands-on experience with Fireblocks
  • HubSpot
  • DocSend
  • NAV Consulting
  • Google Workspace
  • Exchange/custody platforms (e.g., Coinbase Prime, Anchorage)

Bonus Points

  • Experience in investor relations, fund formation, or fund administration
  • Knowledge of crypto market infrastructure and digital asset tooling
  • Familiarity with project management frameworks
What Success Looks Like
  • Operational workflows are executed flawlessly, with timely settlement and zero errors
  • Investor onboarding is smooth, professional, and well-documented
  • Data rooms and documentation are current, complete, and always audit-ready
  • You become a trusted operations partner across trading, investor relations, and compliance
  • You proactively improve existing processes and help design scalable systems
Why Join AlgoQuant
  • Join a high-performance, globally distributed team tackling some of the hardest problems in digital asset investing
  • Gain exposure to institutional-grade infrastructure in one of the fastest-growing asset classes
  • Work alongside experienced professionals in trading, engineering, operations, and fund management
  • Be part of a firm that values autonomy, continuous learning, and decisive execution
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Operations Analyst

Dubai, Dubai Algoquant LTD

Posted today

Job Viewed

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Job Description

Location: Remote / US timezone Team: Operations Reporting to: Operations Lead

About AlgoQuant

At AlgoQuant, we're building the future of digital asset management; grounded in rigorous research, world-class technology and a relentless focus on performance.

We began as a proprietary trading firm, developing sophisticated algorithmic strategies and operating in some of the most complex and fast-moving markets. That DNA remains at our core, but today we are evolving into a fully remote, globally distributed investment management business. This transformation reflects a broader ambition: to scale our edge, deliver institutional-grade results, and set new standards for the industry.

Our quantitative environment is built to empower innovation, combining vast data capabilities, disciplined model development, and highly automated execution. Risk is embedded in every layer of our thinking, with robust measurement, control, and scenario analysis integrated into our systems and decision-making. Technology is not just a tool for us, it's a core competency and a competitive advantage.

Role Overview

We're hiring an Operations Analyst based in Dubai to support and scale core operational workflows across fund administration, treasury operations, and investor onboarding. You'll work directly with our Head of Operations to manage high-priority processes including fund transfers, exchange account management, investor data systems, and data room maintenance.

This is a hands-on role requiring precision, pace, and discretion. You'll be a key node across cross-functional projects, driving execution across internal teams and external service providers.

Responsibilities

Fund Operations

  • Facilitate and reconcile crypto and fiat movements, including Fireblocks transactions, bank approvals, on-exchange transfers and custody flows, and internal rebalancing and fund accounting adjustments.
  • Open and maintain accounts across exchanges, OMS/PMS and custodians
  • Coordinate fund flows with trading teams and external providers
  • Support entity structuring logistics for new strategies and fund vehicles
  • Assist with onboarding and offboarding exchanges, service providers, and other counterparties

Financial Operations

  • Assist with maintaining, updating, and revising registries of accounting categories (investors, accounts, instruments, etc.) and journals of internal activities (treasury transfers, corporate hedge, etc.)
  • Monitor the flow of financial operations through the company, flagging irregularities
  • Assist with related financial calculations and reports
  • Maintain and update HubSpot pipelines (contacts, companies, deals)
  • Input and update investor data accurately
  • Track and manage DocSend data room access and activity
  • Support the preparation of investor communications and onboarding materials

Documentation & Data Room Management

  • Maintain structured, standardised investor data rooms across fund entities
  • Ensure documents are up-to-date, well-categorised, and compliant
  • Coordinate with legal and compliance teams to ensure data completeness and accuracy

Project Management & Cross-Team Support

  • Support concurrent workflows with different timelines and stakeholders
  • Operate as an extension of the Head of Operations to ensure continuity and delivery
  • Track dependencies, preempt roadblocks, and help systematise repeatable processes
Requirements
  • 2–5 years of experience in operations roles within a hedge fund, crypto fund, or financial services firm
  • Strong project management, organisational, and documentation skills
  • Ability to manage competing priorities in a fast-paced environment
  • Strong written and verbal communication, especially in investor-facing contexts
  • Hands-on experience with Fireblocks
  • HubSpot
  • DocSend
  • NAV Consulting
  • Google Workspace
  • Exchange/custody platforms (e.g., Coinbase Prime, Anchorage)

Bonus Points

  • Experience in investor relations, fund formation, or fund administration
  • Knowledge of crypto market infrastructure and digital asset tooling
  • Familiarity with project management frameworks
What Success Looks Like
  • Operational workflows are executed flawlessly, with timely settlement and zero errors
  • Investor onboarding is smooth, professional, and well-documented
  • Data rooms and documentation are current, complete, and always audit-ready
  • You become a trusted operations partner across trading, investor relations, and compliance
  • You proactively improve existing processes and help design scalable systems
Why Join AlgoQuant
  • Join a high-performance, globally distributed team tackling some of the hardest problems in digital asset investing
  • Gain exposure to institutional-grade infrastructure in one of the fastest-growing asset classes
  • Work alongside experienced professionals in trading, engineering, operations, and fund management
  • Be part of a firm that values autonomy, continuous learning, and decisive execution

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Operations Analyst

Dubai, Dubai Fintech News

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Job Description

MultiBank.io is the regulated cryptocurrency exchange under MultiBank Group, offering a user-friendly platform for instant, secure trading including Bitcoin, Ethereum and more. As MultiBank Group expands their offerings in the cryptocurrency space, they are seeking an Operations Analyst to join the team.

As an Operations Analyst , you'll assist in managing digital asset movement, exchange funding, and reconciliation. This role is ideal for someone with crypto operations knowledge and Fireblocks experience (preferred but not mandatory).

Responsibilities

  • Support wallet-to-wallet transfers and exchange funding activities.
  • Monitor wallet activity using Fireblocks and perform transaction reconciliations.
  • Work with finance and compliance to ensure accurate records.
  • Help configure and monitor alerts for unusual wallet behavior or transaction issues.
  • Log all fund movements and assist in reporting for regulatory and internal purposes.
  • Assist with onboarding wallets, labeling, and transaction tagging.
  • Collaborate with senior analysts on streamlining back-office workflows.
  • Escalate operational exceptions and participate in root cause analysis.
  • Maintain documentation for exchange APIs, account credentials, and transfer logic.
Qualifications
  • 1–3 years of experience in crypto or fintech operations.
  • Fireblocks experience preferred.
  • Strong process discipline and attention to detail.
  • Familiarity with crypto wallet infrastructure and exchange mechanics.
  • Basic experience in reporting tools and data tracking.
  • Work with an industry-leading global financial institution.
  • Competitive salary and comprehensive employee benefits.
  • Opportunities for professional growth and career advancement.
  • Collaborative, inclusive, and dynamic work environment.
  • Commitment to innovation and professional excellence.

Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance

Hiring organization

Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs.

Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 17+ financial regulators across 5 continents, and recipient of over 70 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals.

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Institutional Operations Analyst

Dubai, Dubai CMC Markets

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Job Description

Institutional Operations Analyst page is loaded# Institutional Operations Analystlocations: Dubaitime type: Full timeposted on: Posted Todayjob requisition id: CMC4811We have an exciting opportunity for a **Institutional Operations Analyst** to join our team in Dubai.Within this role you will provide technical operational support to CMC Connect team and the Institutional client base for the entire client experience, from pre-sales testing to onboarding, facilitation of ongoing trading activity and commercial configuration management. Additionally, to ensure connectivity with institutional clients and associated third party support providers is established and maintained.**Key Responsibilities:*** Work closely with the CMC Connect Team to globally support the technical on-boarding of new clients, user acceptance testing and the launch of new processes, technology and products* Understand Institutional requirements from internal and external stakeholders. Liaise with IT and other relevant departments as required to test and rollout through the development lifecycle* On-going maintenance and monitoring of all relevant system configurations and back-office elements of the Institutional application stack* Develop internal and external relationships with key business stakeholders – to include all aspects of the end-to-end process of clients connecting to the CMC Connect technology stack, from the client through to CMC’s internal Networks Team and any third-party technology intermediaries such as MT4/5 Bridges as well as ECNs* Contribute to Institutional IT and product strategy, planning, development and delivery pipeline* Develop a good knowledge of the activities, revenue types and turnover remuneration of Institutional to support decision making and prioritisation* Assist with the implementation of business controls around client set up and management* Work closely with the Business Operations team whilst carrying out daily Institutional tasks* Maintain personal/professional development to meet the changing demands of the role, including all relevant regulatory and legislative training* When dealing with all customers, clients or colleagues ensure that we provide a clear, fair and consistent high-quality service that presents a professional and positive image of CMC Markets* Take all reasonable steps to ensure appropriate confidentiality* Undertake such other duties, training and/or hours of work as may be reasonably required, and which are consistent with the general level of responsibility of this role.**KEY SKILLS AND EXPERIENCE*** Experience managing business process change and technology implementation projects* Knowledge of the Institutional derivatives business area preferable* Relevant experience supporting Institutional electronic trading business* Experience in Web Services / API’s platform* Excellent understanding of FIX desirable* Established interest and awareness of financial markets* Ability to build solid working relationships with key stakeholders internal and externally* Commercially and strategically minded with a strong focus on client service* Strong verbal and written communication skills as well as interpersonal skills* Ability to work and deliver on own initiative and to deadlines* Strong analytical and reporting skills* Excellent attention to detailCMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or ageCMC Markets is one of the world’s first ever fin-tech companies and was launched in 1989 to break down the barriers of financial trading and make trading accessible to everyone.Our mission is to use our award-winning, Next Generation trading platform and unparalleled client service to empower millions of people to have the best trading experience out there. Our clients can trade on thousands of instruments using the best technology, supported by sophisticated charting, competitive pricing and automated execution. We're trusted by investors globally, but also by banks, brokers, funds and trading desks though our top-tier liquidity institutional offering, enabling these businesses to expand into new markets and increase revenue potential. We were recently listed on the FTSE250, and our business continues to go from strength to strength as we continue to invest in our technology and our people. #J-18808-Ljbffr
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Treasury Operations Analyst

Dubai, Dubai Qataryello

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Job Description

Our client is a leading global financial institution that provides a wide range of services in investment banking, securities, asset management, and consumer banking.

  • Oversee and optimize operational workflows across institutional, consumer, and corporate client segments, including support for the firm's Transaction Banking business.
  • Contribute to the development and execution of the firm's payments strategy, aligning with industry developments and business objectives.
  • Serve as a key point of contact for cash agent banks, central banks, and other external payment vendors.
  • Ensure the accuracy and integrity of the firm's financial records.
  • Manage daily cash payments and receipts for assigned portfolios.
  • Collaborate with internal business units to resolve cash settlement exceptions and operational issues.
  • Partner with technology and project teams to enhance payment system infrastructure and drive process improvements.
  • Bachelor's degree with experience in financial services industry
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Institutional Operations Analyst

Dubai, Dubai CMC Markets

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Job Viewed

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Job Description

Institutional Operations Analyst page is loaded# Institutional Operations Analystlocations: Dubaitime type: Full timeposted on: Posted Todayjob requisition id: CMC4811We have an exciting opportunity for a **Institutional Operations Analyst** to join our team in Dubai.Within this role you will provide technical operational support to CMC Connect team and the Institutional client base for the entire client experience, from pre-sales testing to onboarding, facilitation of ongoing trading activity and commercial configuration management. Additionally, to ensure connectivity with institutional clients and associated third party support providers is established and maintained.**Key Responsibilities:*** Work closely with the CMC Connect Team to globally support the technical on-boarding of new clients, user acceptance testing and the launch of new processes, technology and products* Understand Institutional requirements from internal and external stakeholders. Liaise with IT and other relevant departments as required to test and rollout through the development lifecycle* On-going maintenance and monitoring of all relevant system configurations and back-office elements of the Institutional application stack* Develop internal and external relationships with key business stakeholders – to include all aspects of the end-to-end process of clients connecting to the CMC Connect technology stack, from the client through to CMC's internal Networks Team and any third-party technology intermediaries such as MT4/5 Bridges as well as ECNs* Contribute to Institutional IT and product strategy, planning, development and delivery pipeline* Develop a good knowledge of the activities, revenue types and turnover remuneration of Institutional to support decision making and prioritisation* Assist with the implementation of business controls around client set up and management* Work closely with the Business Operations team whilst carrying out daily Institutional tasks* Maintain personal/professional development to meet the changing demands of the role, including all relevant regulatory and legislative training* When dealing with all customers, clients or colleagues ensure that we provide a clear, fair and consistent high-quality service that presents a professional and positive image of CMC Markets* Take all reasonable steps to ensure appropriate confidentiality* Undertake such other duties, training and/or hours of work as may be reasonably required, and which are consistent with the general level of responsibility of this role.**KEY SKILLS AND EXPERIENCE*** Experience managing business process change and technology implementation projects* Knowledge of the Institutional derivatives business area preferable* Relevant experience supporting Institutional electronic trading business* Experience in Web Services / API's platform* Excellent understanding of FIX desirable* Established interest and awareness of financial markets* Ability to build solid working relationships with key stakeholders internal and externally* Commercially and strategically minded with a strong focus on client service* Strong verbal and written communication skills as well as interpersonal skills* Ability to work and deliver on own initiative and to deadlines* Strong analytical and reporting skills* Excellent attention to detailCMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or ageCMC Markets is one of the world's first ever fin-tech companies and was launched in 1989 to break down the barriers of financial trading and make trading accessible to everyone.Our mission is to use our award-winning, Next Generation trading platform and unparalleled client service to empower millions of people to have the best trading experience out there. Our clients can trade on thousands of instruments using the best technology, supported by sophisticated charting, competitive pricing and automated execution. We're trusted by investors globally, but also by banks, brokers, funds and trading desks though our top-tier liquidity institutional offering, enabling these businesses to expand into new markets and increase revenue potential. We were recently listed on the FTSE250, and our business continues to go from strength to strength as we continue to invest in our technology and our people.
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Sales Operations Analyst

Dubai, Dubai InterSystems

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Job Description

Role Summary

We are seeking an experienced and capable Sales Operations Analyst to support the growth in the Middle East. This role is pivotal in implementing contract management best practices, ensuring compliance, optimizing processes and enabling the business to meet its strategic and financial objectives.



Key Responsibilities
  • Oversee and track customer contracts including renewal cycles and expiration management.

  • Support the sales and finance teams by maintaining billing accuracy and licensing compliance through coordination with Customer Operations.

  • Manage administrative documentation including privacy statements, declarations, and maintaining profiles on e-procurement and vendor portals.

  • Coordinate with Legal and Finance to obtain internal approvals and signatures for customer contracts and legal documents.

  • Track and manage customer change notifications (CCNs) ensuring proper billing inputs and workflow updates.

  • Review or assist in drafting customer proposals.

  • Collaborate with Finance to forecast billing using PEGA CRM data.

  • Coordinate bid and performance bonds with the Bid Manager.

  • Assist in the preparation of administrative documents for tenders and contracts.

  • Support the full spectrum of pre- and post-contract activities ensuring alignment with best practices.



Required Skills and Experience
  • Bachelor's degree in Science, Business, Law, or related field.

  • Minimum 5 years of experience in sales operations, commercial analysis, or contract management.

  • Advanced Microsoft Excel proficiency (pivot tables, VLOOKUP, and advanced formulas).

  • Excellent verbal and written English communication skills.

  • Strong understanding of sales data analysis to detect trends, variances, and improve forecasting accuracy.

  • Experience with CRM systems (PEGA preferred) and familiarity with sales pipeline and scorecard reporting.

  • Detail-oriented with a high level of accuracy in reporting and documentation.

  • Proven ability to work cross-functionally with Sales, Legal, Finance and Operations teams.

  • Familiarity with public sector procurement frameworks and tendering processes.

  • Experience with vendor and third-party relationship management.

  • Bilingual Arabic/English is advantageous.



About InterSystems

InterSystems, a data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24/7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information please visit.

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Business Operations Analyst

Dubai, Dubai Rapyd

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Job Description


Rapyd has unified payments, payouts and fintech on one worldwide platform, and we're assembling the world's best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.

We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let's build the future of fintech together.

Get the tools to grow globally at Follow: Blog, Insta, LinkedIn, Twitter

We seek a highly motivated and detail-oriented Business Operations Analyst to support our global payments organization. In this role, you will primarily manage Know Your Business (KYB) and merchant onboarding cases, ensuring that all compliance and regulatory requirements are met. To ensure smooth merchant onboarding, you will work closely with the sales department, compliance, legal, sales engineers, and other departments. The role also involves administrative tasks to support the smooth functioning of these processes.

As a Business Operations Analyst, you will be responsible for:
  • KYB Case Management: Take the lead on managing and guiding KYB cases for merchants, ensuring all compliance checks are thoroughly conducted and cases are processed efficiently.
  • Collaboration with Compliance Teams: Work closely with the Compliance and Compliance Operations teams to ensure that merchant risk assessments and KYB checks are conducted according to company policy, legal requirements, and industry regulations.
  • Partnership Management: Act as the primary point of contact for referral partners, working with them to facilitate the onboarding process for their merchants. Ensure alignment between partners, internal teams, and compliance guidelines throughout the KYB process.

Requirements
  • At least 1-2 years experience with performing KYB (Know Your Business) and business underwriting processes.
  • Some familiarity with external compliance-related rules, regulations, and policies related to the payments industry.
  • Must be Detail-oriented with a Problem-solving attitude and love to be hands-on in daily operations.
  • Thrives in a fast-paced environment while maintaining composure and able to make sound decisions under pressure
  • Must display a high level of professional judgment, commitment, integrity, teamwork and customer service
  • Fluency in English with excellent verbal and written communication skills
  • A Bachelor's degree in Business Administration, Law, Finance, Accounting, or Operations.

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Business Operations Analyst

Dubai, Dubai beBeeData

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Job Description

Job Overview:

We are seeking a highly motivated individual to join our team as a Business Support Specialist . This role will involve working across multiple functions, including commercial operations, process optimization, customer mapping, and data analysis.

The successful candidate will have the opportunity to contribute to various projects and initiatives, leveraging their analytical skills and business acumen to drive results.

This is an excellent opportunity for individuals who thrive in dynamic environments and are passionate about driving business growth and improvement.

About the Role:

The primary focus of this position will be to support the commercial team through a development journey. This will involve gaining experience across different divisions, developing new skills, and contributing to key business objectives.

The ideal candidate will be highly organized, possess excellent communication skills, and be able to work effectively in a fast-paced environment.

  • Main Responsibilities:
  • Support the commercial team through a development journey.
  • Gain experience across different divisions, including commercial operations, process optimization, and customer mapping.
  • Analyze data to identify trends and insights that inform business decisions.
  • Develop and implement solutions to improve business processes and increase efficiency.
  • Collaborate with cross-functional teams to achieve shared goals and objectives.
Requirements:

To succeed in this role, you will need to have a strong foundation in business principles and practices. The ideal candidate will possess:

  • Key Skills:
  • Data analysis and interpretation.
  • Process optimization and improvement.
  • Customer relationship management.
  • Communication and presentation.
  • Teamwork and collaboration.
Benefits:

This role offers a unique opportunity for professional growth and development. You will have access to:

  • Training and Development:
  • Ongoing training and coaching to enhance your skills and knowledge.
  • Mentorship from experienced professionals.
  • Opportunities for advancement within the organization.
About Us:

We are a global leader in healthcare, dedicated to improving people's lives through innovative products and services. We are committed to fostering a culture of excellence, diversity, and inclusion.

If you are a driven, motivated individual with a passion for business and analytics, we encourage you to apply for this exciting opportunity.

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Business Operations Analyst

Dubai, Dubai Rapyd

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Job Description

Overview

Join to apply for the Business Operations Analyst role at Rapyd .

Rapyd has unified payments, payouts and fintech on one worldwide platform, and we're assembling the world's best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.

We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let's build the future of fintech together.

Get the tools to grow globally at Follow: Blog, Insta, LinkedIn, Twitter

We seek a highly motivated and detail-oriented Business Operations Analyst to support our global payments organization. In this role, you will primarily manage Know Your Business (KYB) and merchant onboarding cases, ensuring that all compliance and regulatory requirements are met. To ensure smooth merchant onboarding, you will work closely with the sales department, compliance, legal, sales engineers, and other departments. The role also involves administrative tasks to support the smooth functioning of these processes.

Responsibilities
  • KYB Case Management: Take the lead on managing and guiding KYB cases for merchants, ensuring all compliance checks are thoroughly conducted and cases are processed efficiently.
  • Collaboration with Compliance Teams: Work closely with the Compliance and Compliance Operations teams to ensure that merchant risk assessments and KYB checks are conducted according to company policy, legal requirements, and industry regulations.
  • Partnership Management: Act as the primary point of contact for referral partners, working with them to facilitate the onboarding process for their merchants. Ensure alignment between partners, internal teams, and compliance guidelines throughout the KYB process.
Qualifications
  • At least 1-2 years experience with performing KYB (Know Your Business) and business underwriting processes.
  • Some familiarity with external compliance-related rules, regulations, and policies related to the payments industry.
  • Must be detail-oriented with a problem-solving attitude and love to be hands-on in daily operations.
  • Thrives in a fast-paced environment while maintaining composure and able to make sound decisions under pressure.
  • Must display a high level of professional judgment, commitment, integrity, teamwork and customer service.
  • Fluency in English with excellent verbal and written communication skills.
  • A Bachelor's degree in Business Administration, Law, Finance, Accounting, or Operations.
Other information
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Business Development and Sales
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