290 Order Taking jobs in Dubai

Chez ABB, nous aidons les industries à se surpasser - en réduisant leur consommation et en les rendant plus propres. Ici, le progrès est une exigence - pour vous, votre équipe et le monde. En tant que leader du marché mondial, nous vous donnerons ce dont vous avez besoin pour y parvenir. Ce ne sera pas toujours facile, il faut du courage pour grandir. Mais chez ABB, vous ne serez jamais seul. Run what runs the world.

Ce poste est placé sous l'autorité de :

Responsable des ventes de services

What we believe in: At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

Your Role and Responsibilities

Supporting front end service sales team at UAE and its associated countries with professional back-end support for MOSE-Motors & Drives services & being the technical go-to person for internal and external customers for detailed technical inquiries to ensure effective support and strategic formulation of ABB’s value proposition.
In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact. - Work model: onsite

• Supports the local MOSE Sales organization and customers in determining the most technically appropriate and cost-effective solutions and in the preparation of demanding offers related to motors and drives service portfolio.
• Prepares and supports the preparation of technical and commercial offers based on customer specifications, local business and feeder factory indications, and Sales organization directives.
• Analyzes customer needs and competitor offers through market information and sales data.
• Performs lost proposal analysis, identifies potential causes, and recommends future actions in cooperation with the Sales team and local business to improve results.

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

• 5+ years of experience
• Comprehensive technical understanding of a) Low Voltage Motors & Drives, b) Medium Voltage Motors & Drives – for ABB and competitors to support highly competitive and complex 3rd party replacement business
• Understanding of commercial terms and conditions – defend and negotiate profitable and risk-free contracts as per ABB guidelines
• Good team player.
• ABB Factory tools – MotSize, Drive Size, Cuusamo, DIB, BOL, Drive smart etc.
• Preferably some knowledge about drive-motor communication protocols to support the development of power train and ABB Ability offerings.
• Strong understanding of motors & drives as a system
• Relentless ownership, dedication, and thoroughness. Going the extra-mile and showing devotion for the mission.

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.

From well-being to retirement, ABB offers benefits that support every stage of your career.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.
Run What Runs the World.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

Nous apprécions les personnes d'horizons différents. Cela pourrait-il être votre histoire? Postulez dès aujourd'hui ou visitez le site pour en savoir plus sur nous et découvrir l'impact de nos solutions à travers le monde.

• Assist the sales head in managing and maintaining customer accounts.
• Prepare and process sales orders, quotes, and invoices.
• Coordinate with internal departments (e.g., Lab, logistics, finance, marketing) to ensure timely delivery of products and services.
• Maintain and update CRM systems with accurate customer and sales data.
• Handle customer inquiries, resolve issues, and provide after-sales support.

• Generate reports on sales metrics and performance for management review.
• Support the preparation of sales presentations, proposals, and contracts.
• Track inventory levels and liaise with supply chain to manage product availability.
• Schedule meetings, calls, and demos between clients and sales representatives.

Job Title: Sales Support Manager
Job Type: Full Time
Department: Sales Department

Job Purpose
The Sales Support Manager leads the Sales Support team in providing critical administrative and customer service functions that drive logistics sales success. This role is responsible for managing a team of Sales Support Officers, enhancing customer experience, and ensuring alignment between Sales, Operations, and Accounts. The manager oversees day-to-day operations, ensures adherence to SOPs, drives process improvement, and maintains quality assurance across all sales support functions.

Key Responsibilities
Team Leadership & Management:
• Supervise and mentor the Sales Support team, ensuring tasks are completed efficiently and accurately.
• Conduct regular performance reviews, OJT tracking, and training needs analysis.
• Allocate workloads and coordinate coverage during absences or peak periods.

Operational Oversight:
• Ensure accurate and timely processing of customer inquiries, job creation, invoicing, and documentation.
• Maintain and monitor SLA adherence across customer touchpoints.
• Liaise with ground handling agents and airlines to resolve escalated issues.

Customer Relationship Management:
• Serve as an escalation point for customer issues requiring higher-level resolution.
• Guide the team in maintaining proactive communication with customers, ensuring timely updates and resolution of queries.
• Oversee customer onboarding processes and compliance documentation.

System & Process Optimization:
• Monitor CRM (Zoho) usage for consistency, accuracy, and completeness.
• Generate performance and process reports including CSR for airline partners and conversion analytics.
• Lead initiatives to automate routine tasks and implement system efficiencies.

Cross-Functional Coordination:
• Ensure synchronization between Sales, Operations, and Finance for smooth workflow and payment cycles.
• Act as a liaison to streamline interdepartmental communication and hand-offs.

Required Skills & Qualifications
• Proven experience (5+ years, 7+ preferred) in logistics, sales support, or customer service operations, with at least 1 year in a supervisory role.
• Proficiency in CRM platforms (e.g., Zoho), Microsoft Office Suite, and email communication tools.
• Strong leadership, analytical, and organizational skills.
• Fluency in English and Russian (oral and written).
• Excellent interpersonal and conflict resolution skills.
• Experience working with logistics providers and ground handling agents (e.g., DNATA).
• Familiarity with SLA management and KPI tracking.
• Capacity to work under pressure in a fast-paced, service-driven environment.

Training & Onboarding
• Liaise with HR to ensure execution of OJT (On-the-Job Training) programs.
• Oversee system training programs and coordinate with IT for support and enhancements.
• Coordinate with HR to identify, plan, and execute soft skills and compliance training.
• Facilitate soft onboarding of new staff, ensuring smooth integration into team processes and systems.

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Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

A Senior Sales Support Executive with the global leader in the creation of Fragrance & Beauty and Taste & Wellbeing and an essential member of our Fine Fragrance Sales team for the SAMEA region - Your future position?

Due to increased business activity and project pipelines, we are currently looking to expand our small, friendly, and fabulous Sales team for the South Asia, Middle East & Africa (SAMEA) region and hiring an additional ' Senior Sales Support Executive '.

Based in our Dubai office in Media City and reporting to the Commercial Director of SAMEA, you will play an important role in the team, providing important support and developing an intimate understanding of Givaudan briefing and project management systems. You will support essential administrative projects and report to the team and the broader business. You will also actively build and maintain professional relationships with our teams and customers in the region.

Sounds interesting? It could well be your perfect opportunity if, like us, you always aim to exceed customer needs, can deliver value, and are skilled at fostering excellent relationships!

In this exciting role, with a 'can-do’ mindset, you will -

Support our business:

• Manage administrative tasks, including project and sample requests, from initiation to completion and preparation for submission.
• Support the business for sourcing market products, information, and creative and technical needs.
• Prepare and maintain price quotations and ensure accuracy on our internal systems.

Position our fragrance solutions:

• Analyse data to identify meaningful insights.
• Manage priorities for yourself and the sales team.
• Create easy-to-understand reports and presentations.

Improve the bottom line:

• Be an essential team member by coordinating and updating critical reports and tracking tools.
• Maintain data accuracy on reports and manage timelines.
• Create daily, weekly, and monthly dashboards and support project management and data reporting.

Service our customers:

• Respond to all enquiries using systems knowledge, creative investigation, and follow-up.
• Provide the business team with information on customers' requests, insights, and communications.
• Use your skills to support the Key Account Managers deliver to our customers.

You?

Are you someone who wants to shape your world? Who excels in being in a culture where you can express yourself in a creative team environment? Who wants to collaborate and learn together with teams who are as passionate as you are? Then join us and impact your world.

Your professional profile includes -

• 2+ years of relevant work experience, ideally in B2B Sales support role(s) in international work environments in the region.
• Preference for candidates already based in the UAE.
• Excellent oral and written proficiency in the English language. Additional proficiency in other languages like Arabic or French would be advantageous but not mandatory.
• Working knowledge of ERP’s like SAP would be advantageous.
• Team player and comfortable with diversity.

Our benefits -

• Attractive package with benefits.
• Excellent opportunities for progressive learning and development.
• A creative team environment that will inspire you.

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.

Chez ABB, nous aidons les industries à se surpasser - en réduisant leur consommation et en les rendant plus propres. Ici, le progrès est une exigence - pour vous, votre équipe et le monde. En tant que leader du marché mondial, nous vous donnerons ce dont vous avez besoin pour y parvenir. Ce ne sera pas toujours facile, il faut du courage pour grandir. Mais chez ABB, vous ne serez jamais seul. Run what runs the world.

Ce poste est placé sous l'autorité de :

Responsable des ventes de services

Supporting front end service sales team at UAE and its associated countries with professional back-end support for MOSE-Motors & Drives services & being the technical go-to person for internal and external customers for detailed technical inquiries to ensure effective support and strategic formulation of ABB’s value proposition.
In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact.
- Work model: onsite

• Supports the local MOSE Sales organization and customers in determining the most technically appropriate and cost-effective solutions and in the preparation of demanding offers related to motors and drives service portfolio.
• Prepares and supports the preparation of technical and commercial offers based on customer specifications, local business and feeder factory indications, and Sales organization directives.
• Analyzes customer needs and competitor offers through market information and sales data.
• Performs lost proposal analysis, identifies potential causes, and recommends future actions in cooperation with the Sales team and local business to improve results.

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

• 5+ years of experience
• Comprehensive technical understanding of a) Low Voltage Motors & Drives, b) Medium Voltage Motors & Drives – for ABB and competitors to support highly competitive and complex 3rd party replacement business
• Understanding of commercial terms and conditions – defend and negotiate profitable and risk-free contracts as per ABB guidelines
• Good team player.
• ABB Factory tools – MotSize, Drive Size, Cuusamo, DIB, BOL, Drive smart etc.
• Preferably some knowledge about drive-motor communication protocols to support the development of power train and ABB Ability offerings.
• Strong understanding of motors & drives as a system
• Relentless ownership, dedication, and thoroughness. Going the extra-mile and showing devotion for the mission.

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.

From well-being to retirement, ABB offers benefits that support every stage of your career.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.
Run What Runs the World.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

Nous apprécions les personnes d'horizons différents. Cela pourrait-il être votre histoire? Postulez dès aujourd'hui ou visitez le site pour en savoir plus sur nous et découvrir l'impact de nos solutions à travers le monde.

About the role:

The Sales Support Executive plays a critical role in driving the commercial success by efficiently managing client Trip Cost Estimate (TCE) requests and ensuring accurate, competitive, and profitable quotations. This position serves as a key liaison between clients, internal departments, and the global Sales team, providing timely and strategic pricing support that aligns with business objectives.

Key Responsibilities:

• Analyze client requests and generate detailed trip cost estimates (TCEs) based on the services requested, ensuring profitability and alignment with company's pricing strategies.
• Ensure timely and efficient processing of TCE requests, delivering accurate quotations that meet client expectations.
• Handle daily correspondence related to TCEs, including emails and internal communications.
• Collaborate with the Operations Department to gather insights on trip performance and identify areas for pricing improvement.
• Support internal business units with their pricing and quotation needs, ensuring consistency and responsiveness.
• Assist global Business Development and Sales Managers with the preparation of initial client offers and proposals.
• Maintain proactive communication with clients regarding TCE requests, gather feedback on pricing competitiveness, and recommend rebates or discounts where appropriate.
• Prepare and submit monthly reports detailing TCE activity, trends, and performance insights.

Skills & Experience:

• Minimum 3 years of experience in managing complex pricing and quotation processes.
• Prior experience in the Business Aviation industry is required.
• Strong analytical and problem-solving skills.
• Good verbal and written communication skills.
• Ability to manage multiple priorities under tight deadlines.
• Strong attention to detail.

Direct message the job poster from MultiBank Group

Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs.

Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 17+ financial regulators across 5 continents, and recipient of over 70 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals.

Role Overview

We are seeking a detail-oriented and dependable Sales Support Analyst to support our Sales Performance Department. The ideal candidate will focus primarily on data entry, report generation, and reporting accuracy to support business decisions.

Responsibilities

• Accurately input, update, and maintain sales and performance data.
• Generate and distribute daily, weekly, and monthly performance reports.
• Assist in maintaining and improving internal data tracking systems.
• Coordinate with cross-functional teams to ensure timely reporting and data alignment.
• Support the sales leadership team with ad hoc data and performance insights.

Qualifications

• 0–2 years of experience in data entry, reporting, or sales support roles.
• Familiarity with Excel or Google Sheets (pivot tables, basic formulas).
• Basic understanding of CRM systems (e.g., Salesforce, Zoho, or equivalent) is a plus.
• Strong attention to detail and organizational skills.
• Proactive attitude and willingness to learn new tools and processes.
• Ability to work independently and meet deadlines reliably.

Why Join Us?

• Work with an industry-leading global financial institution.
• Competitive salary and comprehensive employee benefits.
• Opportunities for professional growth and career advancement.
• Collaborative, inclusive, and dynamic work environment.
• Commitment to innovation and professional excellence.

Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance.

• Seniority levelAssociate

• Employment typeFull-time

• Job functionAdministrative and General Business

Referrals increase your chances of interviewing at MultiBank Group by 2x

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Global Village, Dubai, United Arab Emirates 1 day ago

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• Assist the sales head in managing and maintaining customer accounts.
• Prepare and process sales orders, quotes, and invoices.
• Coordinate with internal departments (e.g., Lab, logistics, finance, marketing) to ensure timely delivery of products and services.
• Maintain and update CRM systems with accurate customer and sales data.
• Handle customer inquiries, resolve issues, and provide after-sales support.

• Generate reports on sales metrics and performance for management review.
• Support the preparation of sales presentations, proposals, and contracts.
• Track inventory levels and liaise with supply chain to manage product availability.
• Schedule meetings, calls, and demos between clients and sales representatives.

We are looking for a Sales Support Coordinator to join our team and take charge of organizing, tracking, and optimizing our sales leads and client engagement process.

This role requires a highly organized and proactive professional with a strong background in lead generation, CRM management, and sales coordination. The ideal candidate should be experienced in managing inbound and outbound leads, nurturing client relationships, and improving conversion rates. If you’re passionate about turning interest into opportunity and thrive in a fast-paced, results-driven environment, we’d love to hear from you.

Lead Tracking & Management

• Oversee the entire lead lifecycle, from initial inquiry to handoff or conversion
• Manage and maintain accurate records in the company’s CRM system
• Qualify incoming leads based on predefined criteria and ensure timely follow-up
• Identify high-potential prospects and prioritize engagement accordingly

Sales Support & Coordination

• Collaborate with sales and marketing teams to align lead generation strategies
• Monitor lead performance and conversion metrics to provide actionable insights
• Ensure a smooth transition of qualified leads to the sales team
• Proactively identify gaps in the lead pipeline and support lead generation initiatives

• Proven experience in lead management, sales coordination, or CRM administration
• Strong understanding of lead funnels, client follow-up strategies, and CRM tools
• Excellent communication skills and a customer-focused mindset
• High attention to detail, with the ability to track and manage multiple leads simultaneously
• Proficiency in Excel and data organization tools
• Ability to work independently and as part of a collaborative team
• Bachelor’s degree in Business, Marketing, Communications, or a related field preferred

Salary Range: 3,500 AED – 4,000 AED (based on experience and qualifications)
We provide medical insurance as per UAE law, visa sponsorship, training, and additional support as needed.

This is a full-time, on-site position with no remote or hybrid work options. Candidates must be available to work from the designated location.

Play a key role in driving lead quality and business growth
Work with modern CRM tools in a process-oriented environment
Be part of a proactive, team-oriented workplace
Competitive salary, career progression, and ongoing skill development

Ready to turn interest into opportunity? Apply now!