122 Order Taking jobs in Dubai

Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.

As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As a Sales Support - VAS, you will be responsible for handling the VAS KPI reports and monitoring them on a daily basis. You will coordinate invoices with b2b vendors and handle telesales for our multi-products and services.

• Monitor SOP and TAT for Finance and Insurance leads;
• Follow up and track our payments from our partner banks;
• Listen to customers’ questions and concerns and provide accurate answers/responses;
• Record details of Non-Dubizzle customer contacts and actions taken;
• Handle telesales for our VAS products & services.

• A minimum of secondary education
• Automotive / banking /sales support experience in the UAE
• Familiarity with the automotive industry
• Past experience using CRM software
• Detail oriented
• Strong Automotive market knowledge
• Strong customer service attitude, work ethic, and a drive for success
• Excellent verbal communication skills in English and Arabic
• Must possess excellent data entry skills
• Maintain a positive work atmosphere with a culture of respect for others
• Self-discipline
• Professional demeanour and telephone etiquette
• Ability to multitask, prioritise, and manage time effectively
• Ambitious, positive and committed attitude

• A fast paced, high performing team.
• Multicultural environment with over 60 different nationalities
• Competitive Tax-free Salary
• Comprehensive Health Insurance
• Annual Air Ticket Allowance
• Employee discounts at multiple vendors across the emirates
• Rewards & Recognitions
• Learning & Development opportunities

Bayut & dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#UAEdubizzle

Dubai, United Arab Emirates | Posted on 10/08/2025

• Job Opening Status In-progress
• Job Opening ID ZR_740_JOB
• Job Type Full time
• Work Days 6 Days
• Salary As per Job Benefits Sections
• Nationality No Preference
• Age Group 18 To 25; 25 To 35
• Job Role Type INFORMATION TECHNOLOGY
• Date Opened 10/08/2025
• Country United Arab Emirates
• City Dubai
• Job Location - City Dubai

1.1. Customer Interaction:

• Attend to customers by helping them select products and conducting demos.
• Ask the right questions to understand customer requirements and direct them to the appropriate products.
• Provide outstanding customer service by greeting customers in a welcoming manner and offering personalized recommendations.
• Drive sales through customer engagement, suggestive selling, and sharing product knowledge.

1.2. Customer Support:

• Respond to customer queries through call, chat, email, and walk‑ins in a timely and accurate manner by either answering their questions or passing them to the appropriate support staff.
• Ensure customer support for new purchases or maintenance requirements.
• Manage customer inquiries and technical tickets, allocate tickets to the respective teams, and provide after‑sales support.

1.3. Technical Demo Assistance:

• Greet customers and offer guided tours to showcase robot features and capabilities.
• Assist customers in hands‑on interaction with the robots, providing real‑time demonstrations.
• Gather customer feedback during showroom visits and relay insights to the sales and development teams.
• Support the setup of interactive displays, ensuring all robots are functional and optimized for demonstration purposes.
• Stay updated with advancements in robotics and relevant engineering fields.
• Participate actively in company‑organized robotic events like Robo CAMP, Robotics Championships, internships, exhibitions, and expos.
• Work flexible hours and at various locations based on event requirements.
• Coordinate and assist the sales team by filing important details of requirement and communicating relevant information.
• Help create proposals, send them to clients, follow up on client responses, and schedule further meetings.
• Support sales through due diligence and provide other related assistance as needed.

1.6. Robot Setup and Maintenance:

• Set up robots as per the project document directed by the CEO/Innovation Manager. This includes updating robots’ feed files, mapping, announcements, branding, and performance optimization, along with all necessary setup to deliver the robot.
• Maintain and manage robots in good condition, addressing any required repairs and fixes either at client premises or in the robot lab.

1.7. Performance Testing and IT Monitoring:

• Conduct integration tests, quality control, and submit reports while applying fixes.
• Record test procedures and results, and install, program, or repair controllers and tools.
• Monitor the performance of robots, ensuring they remain up‑to‑date and protected from manhandling, or damages for optimal productivity.

2.1. Degree in Engineering, Mechatronics, or similar field, in Robotics, along with exposure towards Robotics projects is preferred, but not a must.

2.2. The ability to multitask, work in a fast‑paced environment, and meet deadlines.

2.3. Consistent, accurate, and thorough with an eye for details.

2.4. Excellent customer service, outstanding communication skills, written and verbal skills are a must.

2.5. Discipline to keep the deadline‑driven environment, provide timely reports, and feedback.

2.7. Must have resident visa, with emirates id, and NOC to work as intern.

3.1. 30 days of internship stipend is AED 75/- per day.

3.2. 31 to 60 days of internship stipend is AED 100/- per day.

3.3. 61 to 90 days of internship stipend is AED 125/- per day.

3.4. After 90 days of internship, the application will be reviewed for full‑time position with the company.

• Assist the sales head in managing and maintaining customer accounts.
• Prepare and process sales orders, quotes, and invoices.
• Coordinate with internal departments (e.g., Lab, logistics, finance, marketing) to ensure timely delivery of products and services.
• Maintain and update CRM systems with accurate customer and sales data.
• Handle customer inquiries, resolve issues, and provide after-sales support.

• Generate reports on sales metrics and performance for management review.
• Support the preparation of sales presentations, proposals, and contracts.
• Track inventory levels and liaise with supply chain to manage product availability.
• Schedule meetings, calls, and demos between clients and sales representatives.

Overview

Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.

As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.

• Monitor SOP and TAT for Finance and Insurance leads;
• Follow up and track our payments from our partner banks;
• Listen to customers’ questions and concerns and provide accurate answers/responses;
• Record details of Non-Dubizzle customer contacts and actions taken;
• Handle telesales for our VAS products & services.

• A minimum of secondary education
• Automotive / banking /sales support experience in the UAE
• Familiarity with the automotive industry
• Past experience using CRM software
• Detail oriented
• Strong Automotive market knowledge
• Strong customer service attitude, work ethic, and a drive for success
• Excellent verbal communication skills in English and Arabic
• Must possess excellent data entry skills
• Maintain a positive work atmosphere with a culture of respect for others
• Self-discipline
• Professional demeanour and telephone etiquette
• Ability to multitask, prioritise, and manage time effectively
• Ambitious, positive and committed attitude

• A fast paced, high performing team.
• Multicultural environment with over 60 different nationalities
• Competitive Tax-free Salary
• Comprehensive Health Insurance
• Annual Air Ticket Allowance
• Employee discounts at multiple vendors across the emirates
• Rewards & Recognitions
• Learning & Development opportunities

Bayut & dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#UAEdubizzle

The American University in the Emirates is searching for an excellent Call Center Operator who will address and resolve inquiries, complaints, and concerns, ensuring high levels of satisfaction while maintaining the university’s reputation for excellent service. The role involves actively listening to students, empathizing with their challenges, and providing timely solutions.

Salary Range: AED 4,000 to 6,000 (subject to experience) with additional benefits

Qualifications & Experience

• Bachelor’s degree in any field from an accredited university
• 1-3 years of experience in customer service or a related field
• Call center training or experience is preferred
• Must be bilingual (speaks English and Arabic fluently)

Skills / Training / Knowledge

• Very high degree of independence, responsibility, and judgment
• Maintains a professional image and relationships with faculty/students and all stakeholders
• Must maintain confidentiality
• Effectively resolves daily matters independently
• Strong customer service orientation
• Excellent verbal and written communication skills in both English and Arabic
• Effective time management skills
• Ability to handle multiple tasks and prioritize effectively

Job Description

1. Respond to inquiries and concerns promptly and professionally, ensuring each interaction is positive and solution-focused.
2. Investigate, research, and resolve issues through the computer systems, ensuring accurate and efficient solutions.
3. Appropriately transfer calls to relevant departments or staff when necessary, ensuring a seamless experience.
4. Ensure that unresolved issues are followed up in a timely manner until fully resolved, keeping callers informed throughout the process.
5. Maintain detailed and accurate records of interactions, including call logs, reports, and resolutions.
6. Recognize recurring issues and provide insights to supervisors on potential improvements or common concerns.
7. Perform any other tasks as assigned by the supervisor to support the smooth operation of the call center and university initiatives.

About American University in the Emirates (AUE):

The American University in the Emirates (AUE) invites applications from well-qualified candidates for a range of faculty and administrative positions. AUE is located in Dubai Intl. Academic City.

AUE is not just a place of learning but a hub of innovation and growth, where your expertise and aspirations find a welcoming environment.

At AUE, we believe Nothing is Impossible is the Pathway to Success

AUE comprises seven dynamic colleges: College of Law, College of Education, College of Design, College of Business Administration, College of Media and Mass Communication, College of Computer Information Technology and College of Security and Strategic Studies. Each college boasts unique strengths and prestigious accreditations, reflecting our commitment to providing a world-class education.

The American University in the Emirates is accredited by SACSCOC (the Southern Association of Colleges and Schools Commission on Colleges) to award baccalaureate and master’s degrees. Degree-granting institutions also may offer credentials such as certificates and diplomas at approved degree levels

The American University in the Emirates is officially licensed to operate as a higher education institution and all its programs are accredited byCAA(the Commission for Academic Accreditation), Ministry of Education, United Arab Emirates.

The College of Business Administration is a proud member of AACSB (The Association to Advance Collegiate Schools of Business),and its degree programs (Bachelor of Business Administration, Master of Business Administration, Master of Sport Management) are accredited by AACSB ) as of 2022.

The Bachelor of Computer Science in theCollege of Computer Information Technology is accredited by the Computing Accreditation Commission of ABET .

NASAD (The National Association of Schools of Art and Design) has granted the Bachelor of Science in Fashion Design, Bachelor of Science in Graphic Design, Bachelor of Science in Interior Design, and Bachelor of Science in Animation in the College of Design , the designation of Substantial Equivalency with accredited programs in the United States.

The IIQAF Group of Companies is a global leader in providing services in the hospitality, information technology, tourism, insurance, and health care industries. Established in 1986, the company has grown to become a major player in the international market, with operations in the United Kingdom, Canada, Singapore, and the United Arab Emirates.

We are looking for a dedicated Call Center Agent to join IIQAF in Dubai. As a Call Center Agent, you will play a crucial role in providing exceptional customer service and support to our clients. Your primary responsibility will be to handle incoming calls, address customer inquiries, and ensure customer satisfaction. This position is vital to maintaining positive relationships with our clients and upholding the reputation of IIQAF in the healthcare industry.

As a Call Center Agent at IIQAF, you will be involved in a variety of projects aimed at enhancing customer experience and resolving issues efficiently. You will have the opportunity to work closely with a dynamic team and contribute to the overall success of our call center operations. This role requires strong communication skills, empathy, and the ability to multitask effectively.

• Answer incoming calls and respond to customer inquiries in a professional manner
• Provide information about products and services, and assist customers with their needs
• Resolve customer complaints and escape issues as needed
• Update customer records accurately in the database
• Follow communication scripts and guidelines when handling different topics
• Meet or exceed call center metrics including call handling time and customer satisfaction targets
• Collaborate with team members to improve overall customer service
• Adhere to company policies and procedures at all times

• Excellent verbal and written communication skills
• Strong problem-solving abilities and customer service orientation
• Ability to work in a fast-paced environment and handle high call volumes
• Good knowledge of customer relationship management (CRM) systems
• Attention to detail and accuracy in data entry
• Ability to remain calm and professional under pressure
• Flexibility to work in shifts, including evenings and weekends
• Previous experience in a call center or customer service role is a plus

Meraki Education is looking for enthusiastic and customer-oriented individuals to join our call center team. The role involves handling inbound and/or outbound calls, assisting families interested in admissions at our school, with their queries, resolving issues, and ensuring parent satisfaction while following company policies and procedures.

• Answer inbound calls from families promptly and professionally.
• Make outbound calls towards new leads, follow-ups to existing parents, collecting feedback from existing parents.
• Handle parent inquiries, complaints, and requests with accuracy and empathy.
• Provide detailed information about the school, its processes & upcoming events/ activities.
• Record & update details of all interactions in the CRM.
• Escalate complex issues to senior team members & refer cases to specific teams depending on case history.
• Achieve daily/weekly/monthly call handling and performance targets.
• Maintain a positive, professional, and courteous tone during all customer interactions.
• Follow call scripts, quality standards, and compliance guidelines.

• Bachelor’s degree is a must.
• Prior customer service or call center experience is an advantage but not mandatory.
• Excellent English communication Skills.
• Active listening and problem-solving abilities.
• Ability to remain calm under pressure and handle difficult parents.
• Basic computer knowledge and familiarity with MS Office/CRM tools.
• Flexible working in shifts for an international location.

Rare Finds is a diverse collection of resorts celebrating the individuality and unique identity of a destination, with a distinct ability to captivate the imagination, and bring to the forefront the essence of a place.

Authentic and captivating, Bab Al Shams Desert Resort is a truly magical destination, where expertly curated itineraries and bespoke entertainment are the beating heart of our legendary desert-based destination. Part of our unique Rare Finds collection, the essence of Bab Al Shams joins our guests together to discover the most soulful experiences and humbling journeys, set against Dubai’s endless dunes and rich culture.

The call center Agent will be the liaison between our company and its current and potential customers.

• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

• High School Degree
• 1+ year in a hotel reservations, call center, or customer service role (luxury experience is a plus).
• Familiarity with systems and practices
• Strong phone and verbal communication skills, along with active listening
• Track record of over-achieving quota
• Customer focus and adaptability to different personality types
• Ability to multitask, set priorities and manage time effectively

Join a team that is warm, caring, connected and empowered to create truly unique experiences. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.