13 Policy Manager jobs in Dubai

About the team

The Public Policy team leads BitOasis engagement with policymakers regulators public sector stakeholders and strategic partners across the Middle East and North Africa to support the horizontal (geographical) and vertical (product portfolio) expansion of the business in a regulation- and compliance-first manner. Working in close coordination with other teams across the company the Public Policy function plays a crucial role in navigating and shaping mature and emerging virtual assets policy and regulatory frameworks in a region characterized by forward-looking dynamic momentum fostering the responsible and sustainable adoption of virtual assets as a technology with revolutionary potential.

About the position

As a Public Policy Manager you will play a key role in monitoring evolving regional and global virtual assets policy and regulatory trends flagging risks and opportunities for the business. Working closely with the Director of Public Policy you will support the company in identifying and engaging high-profile public sector stakeholders to understand and shape the virtual assets policy and regulatory landscape responding to requests for comments and information and preparing insightful data-driven research and analysis to facilitate the business proactive engagement and advocacy with key stakeholders.

The position will be based in Dubai.

Qualifications :

About you

To succeed in this role you will need the following:

• At least 5years of professional experience in public policy public affairs or government relations preferably with a focus on virtual assets or fintech ideally in the GCC or the broader Middle East and North Africa region;

• Experience in monitoring policy and regulation across multiple markets separating signal from noise;

• Experience in drafting insightful and concise briefs for executives and functional leaders to support strategic visibility and decision-making;

• Experience in conducting market analysis stakeholder mapping and regulatory analysis;

• Direct experience in drafting engagement plans and preparing engagement materials for key stakeholders and partners including briefs and presentations;

• Experience in responding to requests for comments or information from policymakers regulators and other public sector stakeholders;

• Extensive experience in driving research projects from start to finish drafting thought leadership pieces for internal and external audiences alike;

• Proven ability to communicate complex concepts via visual data-driven accessible and compelling stories;

• Proven ability to coordinate and lead collaboration across functions fostering alignment and driving the implementation of relevant projects in close cooperation with Product Engineering Compliance and other teams;

• Proven ability to prioritise and manage multiple sometimes diverse workstreams to tight deadlines;

• Structured and solution-oriented approach to problem-solving;

• Strong sense of ownership accountability and ability to work independently with autonomy.

• Nice to haves

• Experience in consulting or advisory in a top-tier company with a focus on the Middle East and North Africa;

• Direct experience in working for or closely with policymakers regulators or other public sector executives with a focus on financial technology including virtual assets or payments;

• Experience in working in a fast-growing startup environment;

• Existing network in the region;

• Fluency in Arabic.

Remote Work :

No

Employment Type :

Full-time

We are a global advisory firm known for our rapid and incisive response to global challenges. Our team of leading international experts uses advanced tools and technology to engage decision-makers in tackling society's most significant challenges.

This program is designed for UAE National Leaders with strong motivation to impact the future of the region. It offers a unique opportunity to develop and enhance public policy skills through engagement on multiple ambitious projects of regional transformation.

Candidates should possess strong capabilities including public policy knowledge, analytical skills, quantitative and qualitative analysis, problem-solving, strategic thinking, area expertise, critical thinking, and ability to perform under pressure.

• Public Policy Knowledge: Understanding of local and international policies
• Analytical Capabilities: Strong analytical skills to interpret data and drive informed decisions
• Quantitative and Qualitative Skills: Ability to analyze complex data sets and communicate insights effectively
• Problem-Solving: Strong ability to identify and address complex problems
• Strategic Thinking: Capability to think strategically and drive forward-thinking initiatives
• Area Expertise: In-depth knowledge of specific geographic regions or sectors
• Critical Thinking: Strong critical thinking skills to evaluate information and make informed decisions
• Ability to Perform Under Pressure: Ability to work effectively under tight deadlines and high-pressure situations

Preferred background and experience include degrees in management, economics, public policy, international relations, international business, strategy, mathematics, development studies, or business administration.

A career at our organization offers a range of benefits including equal opportunities in employment, recognition and support for individual achievements, and empowerment of employees to pursue a healthy work-life balance.

Our inclusive culture and workplace values diversity and promotes an environment where all talents feel nurtured and empowered to contribute.

This is a full-time on-site role for a Senior Manager, Policy, and Legal. The ideal candidate will have a background in leading the development of policies within specialized areas such as investment funds, capital markets, ESG/sustainability, Islamic finance, recovery & resolution, prudential, and financial crime risk.

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Work hard and make history with Amazon's International Public Policy and Government Affairs Team. The International Public Policy Manager will join a dynamic team that works across Europe, Middle East, Africa, India, and Asia Pacific in support of Amazon's global consumer and digital businesses. Like our business interests, our policy issues are broad, forward-thinking, and driven by what is best for our customers.

The International Public Policy team collaborates with a wide range of national, local, and supranational policymakers, industry organizations, and nongovernmental organizations across policy issues spanning the consumer and commercial environment, including but not limited to digital technology, consumer affairs, connectivity, economic development, e-commerce, exports, logistics, devices, and tax.

This role will support advocacy and outreach to policymakers for Project Kuiper, Amazon's initiative to launch a constellation of Low Earth Orbit (LEO) satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities worldwide.

1. The Senior Manager will work closely with cross-functional Kuiper teams, including Regulatory, Business, and Legal, to drive campaigns and manage senior policymaker engagement across Sub-Saharan Africa. This includes defining strategy, executing advocacy campaigns, and managing engagement with multilateral and regional organizations as appropriate.
2. The Senior Manager will communicate with consultants and trade associations and represent the company at conferences and meetings.
3. The role will directly enhance Amazon's advocacy on a broad range of telecom and space-related policy issues.
4. The position may be based in Dubai or another location in Sub-Saharan Africa where Amazon has offices.

• Bachelor's degree in a relevant field.
• Relevant experience dealing with international legislative and regulatory policy, preferably within telecoms, connectivity, or technology industries.
• Experience in advocacy and persuasive communication.
• Advanced degree in a relevant field.
• Availability to travel domestically and internationally.
• Strong communication skills, both written and oral.
• Knowledge of connectivity, telecoms, spectrum, or related policy issues.
• Experience working within companies, consultancies, trade associations, government, or similar organizations.
• Regional experience across multiple countries in Sub-Saharan Africa.
• Ability to work independently, set a course amid ambiguity, and deliver results.
• Strong interpersonal and collaborative skills.
• Ability to interact effectively at all corporate and political levels.
• High ethical standards, confidentiality, and integrity.
• Ability to understand technical aspects of legislative and regulatory proposals and their business implications.
• Influence, negotiation, and persuasion skills.
• Critical thinking, data processing, scenario forecasting, and prioritization abilities.

Our inclusive culture empowers Amazon employees to deliver the best results for our customers. If you have a disability and need workplace accommodations during the application, hiring, interview, or onboarding process, please visit our support page for more information.

Roblox is looking for a communications professional with experience in policy communications in the MENA region and specifically on topics related to business growth technology and policies for user-generated platforms.

As a member of the Global Communications and Corporate Affairs team you will help the company explain our platform policies both proactively and reactively - to key stakeholders in markets across the MENA region. As the Roblox platform evolves in functionality demographics and geographies you will be responsible for explaining our Community Standards and other rules as well as our efforts to support the creator community in MENA and highlight the economic impact of the platform in the region. Safety is foundational to the Roblox Platform and your work would have a special focus on highlighting work to foster safety and civility. This work is particularly relevant as global events unfold often on the Roblox platform and new legislation/regulation is considered.

You will engage in face-to-face meetings with commentators and other opinion formers develop print and web-based material supporting these campaigns and counter misinformation that might interfere with our business and ability to serve our community. You are passionate about our mission the community Roblox serves and the policy issues Roblox needs to address. You should have a good understanding of consumer technology/social media online safety content enforcement privacy and policy.

This position reports into the Sr. International Communications Director and will be based in Dubai (remote working).

You will:

• Advise and collaborate with various teams including product public policy legal international expansion and Trust & Safety to develop a comprehensive communications strategy that builds awareness on our platform policies across key MENA markets - with a particular focus on the UAE and Saudi Arabia.
• Optimally handle high-profile and fast-paced issues while remaining calm and demonstrating good judgment.
• Utilize your deep understanding of the media landscape and media relationships to build relationships and strategic recommendations that help drive and support business objectives.
• Develop company positions on key issues as well as the strategy for reactive and proactive communications plans.
• Provide recommendations and propose specific messages for potential changes in product policy.
• Draft press releases blogs FAQs and key messages.
• Brief spokespeople and staff interviews.
• Identify and proactively present stories to highlight Robloxs decisions and efforts around trust safety and civility.

You have:

• 10 years of experience in communications ideally including significant experience in a technology company
• Proven-track record developing and implementing corporate communications plans aligning internal external and partner communications against business priorities
• Confirmed performance handling communications in crisis and critical situations including crafting clear directives and follow-through
• Positive relationships with key journalists and influencers in tech policy and business press
• Experience as on the record spokesperson and communicator on complex topics including policy or legal topics (ideally including broadcast interviews)
• Excellent written and verbal communications skills
• Fluent language skills in both English and Arabic

Required Experience:

Senior Manager

Key Responsibilities:

• Setting up portfolio performance triggers, analyze regular MIS to help in tracking unsecured products’ portfolio performance, proactive identification of risk issues and suggest the relevant policy revisions.
• Identify digitalization opportunities and enhance credit decisioning automation to achieve the bank-wide aspiration of digitalization. Provide technical feedback on Business Requirement Document (BRD), schedule and coordinate for the UAT and system changes implementation
• Revise, update & timely renew Product Development Document (PDD) and Operating Credit Policies (OCP). Raise memo for policy revisions, prepare and conduct presentations
• Provide support and serve as liaison with internal audit and external regulator regarding lending and credit risk management requirements and ascertain requisite controls are in place resulting in satisfactory Audit reports (both external and internal).
• Arrange training sessions to internal customers to ensure adherence to documented policies. Provide feedback and clarifications as and when required in terms of ambiguity in policy or its interpretation
• Assess TML enlistment proposals of new, existing group companies & government/semi government entities. Prepare analytical assessment using internal & external data, field visit reports, media, market feedback with peer contacts, or through web research
• Participate in meetings with the Head of Unsecured Policy with working groups to implement and review the bank strategy from time to time to ensure vision and objective of the organization are met.
• Work in collaboration with cross-functional teams like Business, Sales, Branches, Product, IT, Operations, Collections, Compliance, Fraud, Service Quality etc., to deliver with excellence.
• Setting up portfolio performance triggers, analyze regular MIS to help in tracking unsecured products’ portfolio performance, proactive identification of risk issues and suggest the relevant policy revisions.
• Identify digitalization opportunities and enhance credit decisioning automation to achieve the bank-wide aspiration of digitalization. Provide technical feedback on Business Requirement Document (BRD), schedule and coordinate for the UAT and system changes implementation
• Revise, update & timely renew Product Development Document (PDD) and Operating Credit Policies (OCP). Raise memo for policy revisions, prepare and conduct presentations
• Provide support and serve as liaison with internal audit and external regulator regarding lending and credit risk management requirements and ascertain requisite controls are in place resulting in satisfactory Audit reports (both external and internal).
• Arrange training sessions to internal customers to ensure adherence to documented policies. Provide feedback and clarifications as and when required in terms of ambiguity in policy or its interpretation
• Assess TML enlistment proposals of new, existing group companies & government/semi government entities. Prepare analytical assessment using internal & external data, field visit reports, media, market feedback with peer contacts, or through web research
• Participate in meetings with the Head of Unsecured Policy with working groups to implement and review the bank strategy from time to time to ensure vision and objective of the organization are met.
• Work in collaboration with cross-functional teams like Business, Sales, Branches, Product, IT, Operations, Collections, Compliance, Fraud, Service Quality etc., to deliver with excellence.

Key Responsibilities:

• Setting up portfolio performance triggers, analyze regular MIS to help in tracking unsecured products' portfolio performance, proactive identification of risk issues and suggest the relevant policy revisions.
• Identify digitalization opportunities and enhance credit decisioning automation to achieve the bank-wide aspiration of digitalization. Provide technical feedback on Business Requirement Document (BRD), schedule and coordinate for the UAT and system changes implementation
• Revise, update & timely renew Product Development Document (PDD) and Operating Credit Policies (OCP). Raise memo for policy revisions, prepare and conduct presentations
• Provide support and serve as liaison with internal audit and external regulator regarding lending and credit risk management requirements and ascertain requisite controls are in place resulting in satisfactory Audit reports (both external and internal).
• Arrange training sessions to internal customers to ensure adherence to documented policies. Provide feedback and clarifications as and when required in terms of ambiguity in policy or its interpretation
• Assess TML enlistment proposals of new, existing group companies & government/semi government entities. Prepare analytical assessment using internal & external data, field visit reports, media, market feedback with peer contacts, or through web research
• Participate in meetings with the Head of Unsecured Policy with working groups to implement and review the bank strategy from time to time to ensure vision and objective of the organization are met.
• Work in collaboration with cross-functional teams like Business, Sales, Branches, Product, IT, Operations, Collections, Compliance, Fraud, Service Quality etc., to deliver with excellence.
• Setting up portfolio performance triggers, analyze regular MIS to help in tracking unsecured products' portfolio performance, proactive identification of risk issues and suggest the relevant policy revisions.
• Identify digitalization opportunities and enhance credit decisioning automation to achieve the bank-wide aspiration of digitalization. Provide technical feedback on Business Requirement Document (BRD), schedule and coordinate for the UAT and system changes implementation
• Revise, update & timely renew Product Development Document (PDD) and Operating Credit Policies (OCP). Raise memo for policy revisions, prepare and conduct presentations
• Provide support and serve as liaison with internal audit and external regulator regarding lending and credit risk management requirements and ascertain requisite controls are in place resulting in satisfactory Audit reports (both external and internal).
• Arrange training sessions to internal customers to ensure adherence to documented policies. Provide feedback and clarifications as and when required in terms of ambiguity in policy or its interpretation
• Assess TML enlistment proposals of new, existing group companies & government/semi government entities. Prepare analytical assessment using internal & external data, field visit reports, media, market feedback with peer contacts, or through web research
• Participate in meetings with the Head of Unsecured Policy with working groups to implement and review the bank strategy from time to time to ensure vision and objective of the organization are met.
• Work in collaboration with cross-functional teams like Business, Sales, Branches, Product, IT, Operations, Collections, Compliance, Fraud, Service Quality etc., to deliver with excellence.

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

• Coordinate administrative activities with internal teams
• Collaborate with departments such as legal, communications, and operations to ensure alignment on public affairs strategies and messaging.
• Facilitate meetings or working groups to discuss priorities, campaigns, and stakeholder engagement efforts.
• Serve as a liaison between different teams to streamline workflows, share information, and address any cross-functional challenges.
• Follow up on incoming external inquiries from regulators and stakeholders
• Act as the point of contact for external daily inquiries, including those from government agencies, semi-government stakeholders.
• Respond promptly and professionally to requests for information, clarification, or meetings, coordinating with relevant internal experts as needed.
• Maintain a database or system to track and document inquiries, responses, and follow-up actions to ensure accountability and thoroughness.
• Assist in implementing quarterly plans and initiatives and follow up on progress
• Work with the head of public affairs to translate monitors goals, plans and initiatives.
• Support the execution of the quarterly plans.
• Regularly review progress, identify bottlenecks or challenges, and collaborate with team members to address issues and keep initiatives on track.

This role is open only to UAE Nationals

• UAE passport & Family book (Khulasat Al Qaid)
• 1-2 years of experience in a similar role or communication function or front facing functions. Fresh graduates who are eager to learn and develop their career will also be considered.
• Language : Fluent in Arabic / English
• Education : policy, business administration, communication degree is preferred but not essential

• 25 days of Annual Leave + Public Holidays
• Comprehensive Medical Insurance
• Free Deliveroo Plus - Free delivery and access to special offers
• Enhanced Maternity & Paternity benefits
• End-of-year parties and regular social events
• An extremely fun team to work with

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

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