3095 Private Sector Companies jobs in Dubai

Retail Operations Manager

This is a senior management position responsible for overseeing all aspects of retail operations, including sales growth, business performance, customer satisfaction, and team management.

Main Responsibilities include:

• Driving productivity, quality, service, creativity, and guest satisfaction through effective operational activities.
• Leveraging expertise to develop new concepts and opening new retail outlets in the Confectionary Retail section.
• Staying ahead of competitors by monitoring market trends and reviewing financial reports, sales data, and activity metrics.
• Evaluating customer satisfaction with products and services in collaboration with store managers.

Key Qualifications:

• Bachelor's degree in Business Administration or a related field.
• Minimum 3-5 years of experience in a similar leadership role.
• Excellent English communication and interpersonal skills.
• Strong knowledge in team management and leadership.
• Proficiency in financial management and business acumen.
• Expertise in Microsoft Office applications.

We Offer:

A dynamic work environment that fosters growth, innovation, and excellence. Competitive salary and benefits package. Opportunities for professional development and advancement.

The successful candidate will be responsible for overseeing store operations, sales performance and customer satisfaction. This includes efficient visual merchandising, effective inventory management, staff motivation and retention, as well as adherence to set standards.

• Core Responsibilities:

• Lead the team to achieve sales targets and financial objectives through effective communication and goal-setting.

• Ensure proper loss prevention measures are in place and maintain compliance with cash handling procedures to prevent fraud and theft.

• Monitor all point-of-sale activities including sales transactions, order tracking, payment registration, inventory updates, customer service delivery, returns, refunds and gathering consumer feedback.

• Oversee cash transaction entry, manage petty cash, POS cash elements and change floats, ensuring accuracy and efficiency.

• Regularly audit store administration, resolve issues, assist with annual stock counts and conduct spot checks to maintain high standards.

• Handle customer complaints professionally and promptly, addressing issues according to company policy.

• Track sales performance, research market trends, identify critical business factors and propose action plans to increase sales and profitability.

• Analyze sales reports, provide insights on maximizing stock potential, and report on new and core collection performance.

• Ensure accurate stock management, including stock aging, loss, and space optimization.

• Coordinate maintenance with facilities and support asset lifespan optimization.

• Maintain adequate staffing levels for excellent customer service, prepare schedules and ensure shift coverage.

• Consider seasonal peaks and promotional events when preparing forecasts and staff rosters.

• Train staff in inventory management techniques, including receiving, stocking, and discrepancy resolution.

Required Skills and Qualifications:

• Key Requirements:

• Fluent English (written and spoken)

• Industry expertise and product/category knowledge

• Retail experience in GCC region

Our organization is a leading importer, distributor, and exporter of food products, cosmetics, and wellness products in the UAE and GCC region. We are known for our quality, capabilities, and reach, delivering business value at every touch point.

We take pride in our transparent approach and believe in achieving success through mutual benefits. Our team of professionals and strategic planning ensure financial stability and technology readiness to tackle any challenge.

What sets us apart is our ability to offer omnichannel reach for products we distribute, including traditional stores, supermarkets, online stores, ship chandlers, and HORECA establishments. This allows brands to access unmatched reach and sales potential, empowering them to achieve success.

Customer satisfaction is our benchmark for success, and we continually strive to adapt and meet aspirations from all perspectives.

• Loading and unloading materials
• Conducting inventory checks on shipped or received materials
• Storing, counting, weighing, and opening received materials
• Loading and unloading trucks, railway cars, and other vehicles transporting goods
• Filling warehouse orders
• Labeling boxes to identify materials
• Disposing of leftover packing materials such as wooden crates, pallets, and cardboard

Job Overview:

The ideal candidate will have a proven track record of supporting senior management in delivering exceptional store operations. This role requires strong leadership skills, with the ability to motivate and develop store teams to achieve sales targets and maximize profitability.

• Drive customer satisfaction by leading the team in delivering excellent customer service standards and creating exceptional customer experiences through a clear understanding of company/brand CX standards, individual customer needs, and awareness of current trends and competitors.
• Maximize customer satisfaction by driving the Store team to deliver the highest levels of customer service at all times.
• Develop and maintain professional relationships with support teams, providing regular feedback to Marketing, Buying, and Planning.
• Implement strategies to drive sales and take initiative to increase sales and business improvement through keen awareness of set KPI targets.

Manage and implement sales promotions and brand activities, ensuring effective communication with relevant support teams to maximize sale. Collaborate with Buying and Planning departments for clear and consistent communication on sales opportunities.

Ensure smooth store operations in the absence of the store manager, addressing any potential disruptions to the business promptly. Maintain compliance with Company policies and guidelines to minimize stock loss and damage.

Requirements:

Successful candidates must possess a Diploma or High School certificate, with a qualification in Retail or a related field being an added advantage. A minimum of 4-5 years' experience in the industry is required.

As a key member of our organization, the ERP Administrator plays a vital role in ensuring seamless business operations and data integrity.

The primary responsibility of this position is to manage and maintain our Enterprise Resource Planning (ERP) system. This entails configuring, monitoring, and troubleshooting ERP modules to guarantee optimal performance and functionality.

The administrator also provides essential user support, collaborating closely with IT and business units to optimize system efficiency. They ensure compliance with security policies and implement system updates as required.

A strong problem-solving skillset, deep understanding of ERP platforms, and excellent communication abilities are crucial for enhancing system efficiency and supporting organizational goals.

• Bachelor's degree in Information Technology or Computer Science
• 5+ years of experience as an ERP Administrator or in a similar role
• Strong knowledge of ERP systems
• Proficiency in database management and system configuration
• Familiarity with reporting tools and data analysis
• Understanding of system security and access controls
• Excellent communication and collaboration abilities

The ideal candidate will analyze business and technical requirements for day-to-day activities and problems, including requests from users for various applications. They will recommend multiple technical options and provide information for team leaders to choose a particular option.

Job Title: Project Coordinator & Business Analyst

We are seeking a highly skilled Project Coordinator and Business Analyst to join our team. The successful candidate will be responsible for identifying and defining project requirements, scope, and objectives.

• Develop and manage project documentation, including technical and project plans.
• Manage project schedules, risks, and plans with key stakeholders.
• Organize project team meetings and record minutes.
• Participate in stakeholder meetings and document actions and decisions.
• Prepare presentation materials for meetings.
• Provide administrative support as needed.

• Proven work experience of 5-7 years as a Project Coordinator, Business Analyst, or similar role.
• Experience in business analysis and coordination from conception to delivery.
• Ability to prepare and interpret flowcharts, schedules, and action plans.
• Strong organizational, multitasking, and time-management skills.
• Excellent client-facing, teamwork, and communication skills.
• Familiarity with risk management and quality assurance.
• Working knowledge of Microsoft Project and Planner.
• Bachelor's degree in business administration or related field.
• Exceptional verbal, written, and presentation skills.
• Ability to work independently and in a team.
• Proficiency in Microsoft Office applications.
• Prior knowledge of Salesforce is a plus.
• Knowledge of file management and administrative procedures.

• Seniority level: Not Applicable
• Employment type: Contract
• Job function: Other
• Industries: IT Services and IT Consulting

Job Overview:

• The successful candidate will oversee the management of third-party support teams in an office environment, providing daily reports to partners and ensuring adherence to agreed Service Level Agreements.

Main Responsibilities:

• To supervise and guide a team of subordinates, fostering a culture of collaboration and teamwork.
• To generate reports and manage data provision for internal audits, including completion of Key Risk Indicators within the specified timeframe.
• To analyze and track legal agreements and contract signoffs from stakeholders, both internal and external.
• To provide staff lists to Business Intelligence for vendor incentive payments, and create new vendor sales/support staff IDs post-training and visa availability.
• To conduct regular BTL collateral checks with vendor partners, prepare sales performance discrepancies with concern teams, and produce ad-hoc vendor performance reports as required.
• To work collaboratively with vendor support staff to reduce application returns, train, guide, and supervise new support staff for day-to-day activities, reconcile and publish Management Information Systems to stakeholders, and provide business comparison reports on a regular basis.

Performance Metrics:

• Report generation and MIS for third-party vendors.
• Performance monitoring and payout to vendors based on SLA.

Requirements:

Minimum Qualification:

• Bachelor's Degree in Finance, Banking, or a related field.
• At least 3 years of experience in consumer banking in a similar role.

Key Skills:

• Good communication skills.
• Understanding of banking industry trends in the local market.
• Market awareness of product ranges.
• Analytical skills.

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Job Description

The Business Operations Manager is a key role responsible for overseeing and optimizing the operations of an organization. This position plays a crucial role in ensuring that business processes run smoothly and efficiently, aligning with the company s strategic goals. The Business Operations Manager works closely with other departments to develop and implement strategies that improve productivity and enhance customer satisfaction. Their primary aim is to drive operational excellence by implementing continuous improvement processes and ensuring resources are used effectively. The role requires strong leadership, analytical, and communication skills, as they will lead a team, manage budgets, and report on performance metrics to senior management.

• Develop and implement operational strategies aligned with company objectives and vision.
• Oversee daily operations to ensure optimal performance and organizational efficiency.
• Collaborate with department heads to streamline processes and improve productivity.
• Monitor and analyze key performance indicators to identify areas for improvement.
• Manage operational budgets, ensuring efficient allocation of resources and cost control.
• Lead, mentor, and develop a team of operations staff for enhanced performance.
• Ensure compliance with industry regulations and standards at all operational levels.
• Conduct regular assessments to identify operational risks and implement mitigation strategies.
• Develop and maintain effective relationships with vendors, stakeholders, and strategic partners.
• Prepare reports and present findings to senior management for decision-making processes.
• Facilitate effective communication across departments to support operational objectives.
• Drive initiatives for process improvement and innovation in business operations.

• Bachelor's degree in Business Administration, Management, or a related field.
• A minimum of five years of experience in a similar operations management role.
• Strong leadership skills with the ability to motivate and manage a team effectively.
• Proven analytical skills to evaluate complex business processes and data.
• Excellent communication skills for effective collaboration and stakeholder engagement.
• Strong understanding of financial principles and budget management experience.
• Demonstrated ability to drive continuous improvement and operational efficiencies.

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