42 Process Optimization jobs in Dubai

The Process and Quality Engineer plays a pivotal role in streamlining safety, compliance, and production efficiency by designing, implementing, and optimizing maintenance and workshop processes.

• Main Responsibilities:
• Develop and document maintenance and workshop processes aligned with aviation regulations and industry standards.
• Analyze current workflows to identify inefficiencies, safety risks, and non-compliance issues.
• Collaborate with the maintenance & production planning teams to implement process improvements that boost productivity and safety.
• Monitor and report on process performance using key metrics.

Requirements and Qualifications:

• Bachelor's degree in engineering (Mechanical, Aeronautical, Industrial) or related field is required.
• Familiarity with aviation quality standards and regulations (EASA, GCAA) is preferred.
• Auditing and inspection skills are highly valued.
• Strong analytical and problem-solving skills, including root cause analysis, data interpretation, and performance monitoring.

To contribute to the successful delivery of projects by providing expert guidance on process optimization and functional solutions. This involves expert guidance and support in the analysis, design, and implementation of business processes and functional solutions for clients.

Duties and Responsibilities:

• Assess as-is processes within client organizations and utilize Process Maturity Measurement tools to identify areas for improvement.
• Perform a gap assessment against ITIL4 Best Practices or ServiceNow Out of the Box processes.
• Develop process improvement strategies and roadmaps that outline the maturity journey for clients, along with key fit-for-purpose improvements for short and long-term priorities and goals.
• Conduct requirement-gathering workshops and work closely with clients to understand their business needs.
• Help develop user stories as part of the RTM/FSR or BSR for the in-scope processes.

Key Measures and Targets:

• 100% Chargeability (Minimum >80%) through the appraisal year.
• Ensure ZERO escalations from Project PMs, Clients, etc.
• Certifications: Complete at least two CIS (Certified Implementation Specialists) certifications per year, five Micro-Certifications per year, and one Sales/Pre-sales accreditation per month.
• Contribute to the Practice team by developing standard best practice documentation in the areas of Processes/Procedures, Test Scenarios & Cases, etc.
• Support Pre-sales/Sales Engagements by providing fit-for-purpose solutions, Demos, Walkthroughs/Presentations, etc.
• Attain customer satisfaction ratings of 4.2/5 CSAT scores on all projects by meeting individual project quality success metrics as measured by the project leader.

Education, Certifications, and Qualifications:

MUST HAVE:

• Bachelor's degree in computer science, Information Technology, or a related field.

NICE TO HAVE:

• Any certifications in business process consulting are highly advantageous, as are any relevant technical associations/certifications.
• ITIL 4 Strategic Leader (ITIL SL) certification.
• ITIL Master Certification.

Industry and Technical Skills and Experience:

MUST HAVE:

• Prior experience with ITSM tools such as ServiceNow, BMC Remedy, and HP Service Manager.
• Previous track record of working with ITSM frameworks such as ITIL, COBIT, and ISO 2000.
• Exhibit a combination of management, consultancy, project delivery, and technical skills.
• Demonstrated experience in working with IT clients and driving business process consulting projects and programs for them.
• Demonstrated strong business acumen and management experience and capabilities.
• Previous experience advising and influencing key stakeholders, both internal and external, providing insights that lead to key decision-making.
• In-depth knowledge of business process consulting within the Application/Business management/IT service management space.

NICE TO HAVE:

• At least 3-5 years of experience in ITSM process design, implementation, and improvement.
• ITIL Managing Professional (MP) or ITIL Strategic Leader (SL) certification is preferred.

Knowledge:

• In-depth knowledge of business process consulting within the Application/Business management/IT service management space.
• Advanced knowledge of Microsoft Office Suite – Excel, PowerPoint, etc.

Personal Attributes and Behavioral Competencies:

PERSNL ATTRIBUTES:

• Proactively propose solutions and provide resolutions when escalating to project/client leadership for final decisions.
• Able to think strategically and laterally, be innovative, and find creative solutions to client problems.
• Ability to interface and maintain effective working relationships across multiple stakeholders.
• Ability to collaborate with client executives at the operational level.

BEHAVIORAL COMPETENCIES:

• Self-motivated and proactive, with excellent time management and prioritization skills.
• Ability to manage difficult situations effectively.
• Ability to adjust to changing situations and new challenges.
• Meticulous and thorough in work, ensuring no details are overlooked.
• Work effectively with others and contribute to the team's success.
• Ability to work independently and collaboratively in a team environment.
• Ability to work under pressure, plan personal workload effectively, and delegate.

We are seeking a skilled and detail-oriented Process Optimization Specialist to join our team. In this role, you will be responsible for designing and implementing process improvements that enhance safety, compliance, and production efficiency.

The ideal candidate will have a strong background in engineering and experience working with aviation quality standards and regulations.

• Design, implement, and optimize maintenance and workshop processes to boost productivity and safety.
• Analyze current workflows to identify inefficiencies and areas for improvement.
• Develop and document maintenance and workshop processes aligned with industry best practices.
• Collaborate with cross-functional teams to implement process improvements.
• Monitor and report on process performance using key metrics.

• Bachelor's degree in engineering (Mechanical, Aeronautical, Industrial) or related field.
• Knowledge of aviation quality standards and regulations (EASA, GCAA).
• Auditing and inspection skills are preferred.
• Proficient in root cause analysis and data interpretation.

This is a pivotal role in the Process Department, responsible for leading the design, development, and optimization of industrial processes.

• Develop and optimize manufacturing processes to ensure efficiency, quality, and cost-effectiveness.
• Oversee process engineering projects from conception through completion, ensuring adherence to timelines, budgets, and quality standards.
• Provide technical expertise and mentorship to junior engineers and cross-functional teams.
• Continuous Improvement: Identify opportunities for process improvements and implement solutions to enhance productivity and reduce waste.
• Evaluate and maintain all processes to comply with industry standards, regulations, and safety protocols.

• Bachelor's degree in chemical engineering, Industrial Engineering, or a related field. A master's degree or Ph.D. is preferred.
• A minimum of 10 years of experience in process engineering, with a proven track record of successful project management and process optimization.
• Proficiency in process simulation software, CAD tools, and statistical analysis.
• Demonstrated ability to lead and motivate a team, manage cross-functional projects, and drive continuous improvement initiatives.
• Strong analytical and problem-solving skills, with the ability to identify root causes and implement effective solutions.
• Excellent verbal and written communication skills, with the ability to present complex technical information to a non-technical audience.

As a seasoned consultant, you will be instrumental in helping clients achieve their financial goals through the strategic implementation of Oracle Fusion Finance solutions.

• Collaborate with clients to identify areas for improvement and design tailored financial processes.
• Configure and implement Oracle Fusion Finance modules to meet client requirements, ensuring seamless integration and optimal performance.
• Provide expert guidance and support throughout the implementation lifecycle, from planning to post-go-live phases.
• Develop comprehensive documentation of configurations and processes, ensuring transparency and ease of reference.
• Stay up-to-date with industry trends and best practices in Oracle Fusion Finance, applying this knowledge to deliver exceptional results.

1. Minimum 8 years of experience in implementing Oracle Fusion Finance solutions, with a focus on finance stream.
2. At least 2 full implementations experience as a functional consultant in Oracle Fusion financial modules (AR, AP, FA, CM, GL, Exp, Tax & Intercompany).
3. Accounting or finance background required, with expertise in financial analysis and process optimization.
4. SmartView, FRS, OTBI Report & Dashboards development knowledge highly desirable, but not essential.

A leading advisory and consulting firm specializes in providing innovative technology solutions that empower businesses to achieve their objectives. Our team of experts is dedicated to delivering exceptional results, and we are committed to helping our clients succeed in an ever-changing business landscape.

We are seeking a skilled and detail-oriented finance operations professional to join our team in the UAE. The ideal candidate will be responsible for designing, implementing, and overseeing end-to-end finance and accounting processes to ensure efficiency, accuracy, and compliance.

• Oversee end-to-end finance and accounting processes, including procure-to-pay (P2P), order-to-cash (O2C), record-to-report (R2R), and payroll.
• Design and implement standardized financial workflows to enhance efficiency and accuracy.
• Manage financial reporting, budgeting, forecasting, and variance analysis.
• Conduct financial analysis to support strategic business decisions.
• Ensure compliance with UAE financial regulations and accounting standards (IFRS).
• Supervise accounts payable/receivable reconciliations and cash flow management.
• Lead month-end and year-end closing processes.
• Assist in internal/external audits and tax filings.

• Bachelor's degree in Finance, Accounting or related field.
• 2 years of experience in finance/accounting with exposure to process improvement.
• Proficiency in financial systems (e.g. SAP, Oracle, QuickBooks) and advanced Excel.
• Strong knowledge of UAE financial regulations and IFRS.
• Experience in documenting and optimizing financial workflows.
• Excellent analytical, communication, and problem-solving skills.

• Competitive salary
• Career growth
• Remote work setup for candidates outside Dubai
• Paid time off for vacations, holidays, and sick leave
• No drama, no micromanagement
• Guaranteed work-life balance culture

We are seeking a seasoned expert to manage our CRM application and process.

Your mission will be to handle all CRM related activities, ensuring timely and quality deployment, user training, and optimal performance monitoring.

You will be responsible for supporting the implementation of our global rollout, collaborating with teams, and resolving any issues that may arise.

In addition, you will oversee daily operations, including managing Microsoft Dynamics CRM, monitoring performance, and handling inquiries.

To take your skills to the next level, you will assess and improve CRM workflows, aligning functions with business needs.

As a backup to our CRM specialist, you will maintain operations and provide regular performance reports.

About You

• A bachelor's degree in IT, Computer Science, Business, or a related field is required.
• Proven experience with Microsoft Dynamics 365 Sales and deployment is essential.
• Familiarity with Dynamics 365 Customer Service, Field Service, Marketing is preferred.
• Experience in Agile projects, preferably Scrum (Azure Dev-Ops), is beneficial.
• Hands-on experience with Power Platform (Power BI, Power Apps, Power Automate) is an asset.
• Expertise in CRM configuration and customization is mandatory.
• Strong knowledge of customer relationship business processes is required.
• Excellent problem-solving and communication skills are essential.
• Proficiency in Microsoft Azure, Power Platform, Dataverse is necessary.
• Basic knowledge of C#, .NET, JavaScript, SQL is required.
• Experience with SOA, REST APIs, Azure Logic Apps is beneficial.
• Familiarity with documentation tools like Documents Core Pack is an asset.
• Certifications in Microsoft Dynamics CRM are preferred.
• Experience supporting global CRM implementations is advantageous.
• Knowledge of integrating Dynamics with other platforms is beneficial.

• A culture of trust and accountability.
• Lifelong learning and career growth opportunities.
• An innovative work environment powered by people.
• Comprehensive compensation and benefits package.
• Health and well-being programs.

Talent Acquisition Team: Ian Cerujano Beter

We value diverse experiences and perspectives. If you're a motivated individual looking to make a difference, we encourage you to apply.

The Business Process Optimization Specialist plays a pivotal role in harmonizing business and technical teams. As a liaison, you will identify document and validate project scope and objectives to provide functionality that aligns with business goals.

This exciting opportunity allows you to tackle some of the world's most meaningful challenges, helping customers achieve sustainable development goals.

• Assist in formulating and defining project scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.
• Responsible for understanding technology business processes and opportunities in the context of technical and business requirements.
• Work on solutions that enable the organization to achieve its objectives.
• Partner with stakeholders to elicit, analyze, communicate, document, and validate requirements for changes to business processes.
• Revisit existing system difficulties as necessary.
• Ensure testing requirements are met.
• Document business requirements.
• May specialize in: process improvement methodology, business analytics, and technology implementation.

• Less than 2 years of experience in IT.

• Intermediate to Advanced skills in MS Office.
• Excellent analytical and problem-solving skills.
• Self-motivated and process-oriented.

Operations Manager Job Opportunity

We are seeking an experienced Operations Manager to oversee the smooth operation of our business, driving payment success rates and implementing efficient processes. The ideal candidate will have a solid background in payments operations, technical skills, and experience in banking, financial services, or similar industries.

• Monitor payment success rates 24x7 and implement improvements through operational excellence.
• Formulate business strategies for each country we operate in, including structures, costs, and business capabilities.
• Implement efficient processes and identify new opportunities.
• Oversee the implementation of technology solutions throughout the organization.
• Manage relationships and negotiations with partners and local acquirers.
• Evaluate risk and lead quality assurance efforts.
• Analyze performance results and optimize accordingly.

• 7+ years of experience as an Operations Manager in a similar business model.
• Solid experience in banking, financial services, the payment industry, fintech, acquirers, or similar.
• Open to constant change in an ambiguous, fast-paced environment; a self-starter willing to work across time zones with global teams.
• Knowledge of data analytics and reporting, SQL required.
• Familiarity with all business functions including legal, finance, product, and IT.
• Outstanding presentation, reporting, and communication skills.
• Attention to detail.
• Curious profile and positive attitude.
• Exceptional organizational skills to manage multiple activities and projects simultaneously.
• Ability to work with tight deadlines.
• Advanced/Fluent English.
• Ability to travel.
• Team spirit.

This is a unique opportunity to join a dynamic team and make a significant impact on the company's growth and success.