980 Property Consultants jobs in Sharjah

Arabic -Speaking Client Relations Manager – Dubai

The role:

We are looking for a passionate and self-motivated professional to join our Client Relations team in Dubai.

• Develop and maintain excellent relationships with prospective and existing clients
• Responsible for activating new client leads and following up with potential clients
• Handle client inquiries and ensure that high level service is provided
• Perform personal clientele analysis and take actions as required
• Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients
• Ensure compliance with the company's legal guidelines and compliance procedures
• Provide suggestions on system enhancements
• Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development
• Contribute to the team effort by achieving targeted results
• Cooperate effectively with other departments as necessary

• Degree in any business-related field
• Client handling experience in the financial services sector will be considered an advantage
• Fluent Arabic speaker with excellent oral and written skills in English
• Reliable, with integrity of character
• Outstanding communication and interpersonal skills
• Dynamic, innovative and target oriented
• Strong computer literacy
• Valid work permit required

• Attractive remuneration package plus performance related reward
• Intellectually stimulating work environment
• Continuous personal development and international training opportunities

All applications will be treated with strict confidentiality

Job Role: Client Service Officer

As a Client Relations professional, you will be the face of our organization, responsible for creating a positive first impression.

Your role involves welcoming clients, assisting them with their needs, and ensuring their experience is exceptional.

You will also be responsible for maintaining a welcoming and organized environment.

Key Responsibilities:

The Client Relations Executive is the primary point of contact for potential and existing clients, responsible for managing inbound inquiries, qualifying prospects, and ensuring accurate information dissemination about our services. Collaborating closely with legal, compliance, and business development teams, this role supports clients throughout the onboarding process, fostering a valued and well-served experience.

Professionalism, responsiveness, and attention to detail are paramount in shaping the client's first impression of our organization. This individual will serve as the front-office representative, handling initial client inquiries, providing basic information about services, and escalating matters when necessary.

• Initial client interactions via phone, email, in-person, and online communication channels
• Guiding clients through the onboarding process, ensuring compliance with internal procedures
• Qualifying and assessing potential clients before passing them to the business development team
• Maintaining and updating client records in CRM systems
• Ensuring smooth communication and coordination between clients and internal teams

• 3-5 years of experience in a client-facing or sales support role, preferably in corporate services or consulting
• Native-level English proficiency (written and spoken)
• Bachelor's degree in Law, Business Administration, International Relations, or a closely related discipline
• Excellent interpersonal and communication skills, along with a polished, professional presence
• Strong organizational skills and ability to manage multiple client requests simultaneously

• Competitive base salary with performance-based incentives
• Structured training in corporate services, compliance, and international business
• Clear career progression opportunities within our global organization
• International exposure through working with clients across various regions

Dubai, United Arab Emirates | Posted on 16/07/2025

IFZA Dubai is the most dynamic and truly international Free Zone Community in the UAE, optimizing the country's strategic location and world-class infrastructure. We provide easy, reliable, and fast company formation services through our network of Professional Partners and Government Authorities.

The Client Relations Officer oversees the entirety of the administrative processrequired to issue or amend trade licenses while answering all related inquiries byprofessional partners and clients. The role requires monitoring the CRM systemand checking information accuracy to ensure processes run smoothly andapplications are processed in a timely manner.

Responsibilities:

• Providing clients and professional partners with license-related information inline with organizational time-frames and guidelines
  
• Issuing quotes and providing license-related documentation to clients andprofessional partners
  
• Monitoring and updating the CRM system regularly when managing aportfolio of work
  
• Accurately analyzing the content of all documentation such as passports,application forms and resolutions
  
• Responding to all partners' and clients' emails and queries on a range ofscenarios faced by licensees
  
• Delivering exceptional levels of customer service, ensuring IFZA's reputationand integrity is maintained
  
• Fostering long-lasting business relationships with clients and professionalpartners
  
• Handling complaints and finding optimal solutions to ensure clients' happinessand retention
  
• Operating closely with sales, finance, and renewals departments
  
• Performing other job-related duties as assigned by Management
  

• Full English proficiency is required
  
• Additional spoken languages are a plus
  
• Intermediate computer literacy is required e.g., MS Office
  
• Excellent customer service skills with the ability to communicate effectivelyon phone calls, via email, and during sporadic face-to-face interactions
  
• Strong attention to details
  
• Customer Service and Client Relationship Management experience isadvantageous
  

As anemployee of IFZA, you can expect:

• 24 working days as annual leave
• Annualflight home
• Medicalinsurance plan (with the option to upgrade at your own cost)
• Access toexclusive Fazaa discounts (applicable in participating retail stores, food& beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more)

Join to apply for the Client Relations Officer role at International Free Zone Authority | IFZA .

IFZA Dubai is the most dynamic and truly international Free Zone Community in the UAE, optimizing the country's strategic location and world-class infrastructure. We provide easy, reliable, and fast company formation services through our network of Professional Partners and Government Authorities.

• Providing clients and professional partners with license-related information in line with organizational time-frames and guidelines
• Issuing quotes and providing license-related documentation to clients and professional partners
• Monitoring and updating the CRM system regularly when managing a portfolio of work
• Accurately analyzing the content of all documentation such as passports, application forms and resolutions
• Responding to all partners' and clients' emails and queries on a range of scenarios faced by licensees
• Delivering exceptional levels of customer service, ensuring IFZA's reputation and integrity is maintained
• Fostering long-lasting business relationships with clients and professional partners
• Handling complaints and finding optimal solutions to ensure clients' happiness and retention
• Operating closely with sales, finance, and renewals departments
• Performing other job-related duties as assigned by Management

• Full English proficiency is required
• Additional spoken languages are a plus
• Intermediate computer literacy is required e.g., MS Office
• Excellent customer service skills with the ability to communicate effectively on phone calls, via email, and during sporadic face-to-face interactions
• Strong attention to details
• Customer Service and Client Relationship Management experience is advantageous

• 24 working days as annual leave
• Annual flight home
• Life insurance plan
• Medical insurance plan (with the option to upgrade at your own cost)
• Bonus scheme (in relevant departments)
• Access to exclusive Fazaa discounts (applicable in participating retail stores, food & beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more)

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Government Administration

Job Description: Client Relations and Operations

As a client relations specialist in our organization, your primary responsibility will be to build and maintain strong relationships with small business clients.

You will serve as the point of contact for client inquiries, concerns, and service requests, ensuring timely resolution and satisfaction.

In addition, you will coordinate with sales and technical teams to resolve client issues efficiently and follow up on leads generated by the sales team.

Furthermore, you will educate clients on telecom products, solutions, and promotional offers tailored to their needs.

Key Responsibilities:

1. Build and maintain strong relationships with SMB clients to ensure customer satisfaction and loyalty.
2. Serve as a point of contact for client inquiries, concerns, and service requests.
3. Coordinate with sales and technical teams to resolve client issues efficiently.
4. Follow up on leads generated by the sales team to ensure smooth onboarding and service delivery.
5. Educate clients on telecom products, solutions, and promotional offers tailored to SMBs.
6. Conduct regular client check-ins and feedback sessions.

Back Office Operations:

Manage and update customer databases, ensuring all records are accurate and up to date. Prepare and process documentation for new connections, renewals, and service modifications.

Monitor and track service requests, escalations, and resolution timelines. Generate daily/weekly/monthly reports on client status, sales support, and service quality metrics.

Coordinate internally with logistics, billing, and technical support for seamless service delivery. Assist in preparing client proposals, quotations, and contract paperwork.

Required Skills & Qualifications:

The ideal candidate will possess a Bachelor's degree in Business Administration or a related field, along with 1-3 years of experience in client servicing or back office support.

Strong communication and interpersonal skills are essential, as well as proficiency in MS Office and CRM tools. The ability to multitask, prioritize, and manage time effectively is also crucial.

Key Skills and Competencies:

1. Proven track record in outdoor sales (B2B experience preferred).
2. Excellent communication, negotiation, and presentation skills.
3. Strong interpersonal and relationship-building abilities.
4. Self-motivated, goal-oriented, and able to work independently.
5. Ability to thrive in a fast-paced and competitive environment.

We are seeking a highly skilled Relationship Manager to join our team. The successful candidate will be responsible for building and maintaining strong client relationships, providing tailored stock and forex trading solutions, and ensuring client satisfaction and growth.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to understand client needs and provide personalized trading solutions. They will also be able to educate clients about stock and forex trading opportunities and strategies, and monitor and analyze client trading activity to identify growth opportunities.

• Client Relationships: Build and maintain strong client relationships by offering tailored stock and forex trading solutions.
• Client Satisfaction: Ensure client satisfaction, retention, and growth by understanding their trading goals and providing expert guidance.
• Trading Solutions: Understand client needs and provide personalized trading solutions.
• Educating Clients: Educate clients about stock and forex trading opportunities and strategies.
• Monitoring Activity: Monitor and analyze client trading activity to identify growth opportunities.

• Education: Graduation or equivalent specialized courses in financial trading/forex markets.
• Financial Knowledge: Brief knowledge of financial markets, with a preference for stock and forex trading.
• Experience: Prior experience in telecalling or sales/customer service is a plus.
• Interpersonal Skills: Strong interpersonal and relationship-building skills or proven track record in client relationship management.
• Languages: Proficiency in Indian regional languages like Bengali, Tamil, Kannada, Punjabi, Marathi, etc. along with Hindi.

Senior Client Relations Officer The Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank whose mission is Financing Infrastructure for Tomorrow in Asia and beyond—infrastructure with sustainability at its core. We began operations in Beijing in 2016 and have since grown to 110 approved members worldwide. We are capitalized at USD100 billion and AAA-rated by the major international credit rating agencies. Collaborating with partners, AIIB meets clients' needs by unlocking new capital and investing in infrastructure that is green, technology-enabled and promotes regional connectivity.

The Public Sector Clients Department, Region 2 (PSC2) is responsible for identifying, originating, preparing, executing, and investing in projects with Public Sector Clients in Pakistan, Afghanistan, Central Asia, East Asia, West Asia, Europe, North Africa, and the Americas across the range of AIIB-covered sectors through various financing instruments and solutions. PSC2 leads the coverage of public-sector clients, including state-owned enterprises (SOE); oversees project preparation, due diligence, and project approval processes; and ensures key economic, commercial, financial, and legal issues are considered and incorporated in the financing structure and legal documentation and followed through during the implementation phase.

The Senior Client Relations Officer will be responsible for the coverage of Region 2 (R2) members by establishing and maintaining a high level of engagement with the members and business entities as well as financing partners. The Senior Client Relations Officer is expected to contribute to the origination and structuring of public-sector transactions and the facilitation of nonsovereign-backed financing operations in relation to SOEs. This position will contribute toward AIIB's overall lending program by leading the planning or supporting the design, preparation, and implementation of projects / programs that will help meet rapid growth in the region. This position is expected to work closely with other relevant AIIB departments, assist Management in preparing strategies for building the investment pipeline, and help with implementing these strategies. Training and developing junior team members will be an important responsibility. This position reports to Head, Client Relations Team in PSC2.

• Help establish contacts and maintaining dialogue with relevant authorities in the R2 members.
• Help identify target clients for proactive engagement and high-level dialogue. Prepare a plan to effectively initiate, manage, and grow relationships with these clients and ensure follow-up actions.
• Lead in planning and developing a multiyear rolling pipeline (MYRP) of R2 members under his / her coverage. Work with the relevant governments and the Bank's other departments and offices, develop the scope and content of MYRPs, organize review of MYRPs, and monitor progress of their implementation.
• Monitor and facilitate the internal process to ensure prompt and effective response to clients' demands, enquiries, and concerns.
• Support communication with relevant stakeholders, partners, and clients in developing and communicating business strategy and goals for public-sector operations in R2 members.
• Help motivate and coach junior client relations colleagues in the team. In consultation with Head, Client Relations Team, be responsible for hiring, contracting, managing, and evaluating region and country liaison consultants and supervising their regular activities and work.
• Support PSC2 in maintaining high-level contacts and dialogues on co-financing opportunities with international financial institutions and bilateral development agencies in client countries.
• Ensure key economic, financial, technical, legal, environmental, and social issues are considered in planning public-sector operations.
• Lead or co-lead in assessing the development of major economic and sector policies and changes in the main institutions that may impact the achievements of objectives of AIIB's operations in the region.
• Contribute to overseeing the implementation of AIIB's investment operations with the objective of enhancing quality and accelerating project implementation, with a focus on delivering results.
• Lead or participate in dialogue with clients, co-financing partners and other stakeholders on strategic issues and the implementation of AIIB's investment.
• Support business development activities in public-sector projects, or nonsovereign-backed financing lending to SOEs, by interacting with clients, governments, other institutions (commercial banks, multilateral agencies, CSOs, consulting firms, contractors, intermediaries, etc.) and by gathering information and building business relationships.
• Contribute to policy notes and briefing materials for project teams and management in a timely manner and help prepare high-level missions to members on sovereign operations and other external activities.
• Other assignments as needed.

• Minimum 8-10 years of relevant working experience in operational divisions of finance institutions with the function of country coverage and client relations. Experience in multilateral development banks would be a plus
• Master's degree or equivalent, preferably in business administration, economics, or public administration.
• Solid understanding of economics, broad knowledge and familiarity with issues in development finance, and an understanding of an economy's overall performance and how macroeconomic factors may affect performance of projects and programs.
• Strong interpersonal and organizational abilities required to build working relationships across teams. Excellent written and oral communication skills, and the ability to communicate in a clear and succinct manner.
• Strong knowledge of and experience in public-sector operations and policy reforms in related infrastructure sectors would be an advantage.
• Extensive experience working with development operations, combined with an understanding of clear linkages between project inputs and activities, outputs, outcomes, and economic impact.
• Self-starting, self-driven, and proactive individual with initiative.
• Demonstrated experience, judgment, and leadership to execute multiple and diverse work programs.
• Ability to adapt and play different roles based on business needs to bridge resource / skills gaps and keep several tasks and initiatives moving forward.
• Proficient oral and written communication skills in English. Knowledge of a language(s) of a country under R2 would be an advantage.

AIIB is committed to diversity, transparency, and inclusion. We believe our strength comes from having a team with the right diverse skills, experiences, and abilities selected through a merit-based competitive process. We actively encourage applications from people from both within and outside AIIB members, regardless of nationality, religion, gender, race, disability, or sexual orientation.

Join in AIIB's mission to promote sustainable infrastructure investments and to improve social and economic outcomes in Asia and beyond.

Previous experience and qualifications will determine the grade and job title at which successful applicants will enter AIIB.

Closing Date: All opportunities close at 11:59 p.m. (GMT+8) on the dates listed.

Job Type: Recruitment of staff is conducted through a merit-based competitive selection process. AIIB shall strive to provide employment opportunities open to all suitably qualified applicants, regardless of religion, gender, race, disability, sexual orientation or nationality.

This senior management position is responsible for overseeing customer service quality and ensuring it meets corporate standards.

• Main responsibilities include developing marketing strategies, managing trainer performance, and enforcing company procedures to enhance efficiency and effectiveness.

The ideal candidate will possess excellent business acumen, superb interpersonal skills, and the ability to build strong relationships with clients.

The successful applicant will be a key player in our regional offices, working closely with senior managers to drive business growth and excellence.

We are seeking a highly skilled and experienced professional who can take on this challenging role and contribute to our team's success.