Client Relations Officer

Dubai, Dubai International Free Zone Authority

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Job Description

Dubai, United Arab Emirates | Posted on 16/07/2025

IFZA Dubai is the most dynamic and truly international Free Zone Community in the UAE, optimizing the country's strategic location and world-class infrastructure. We provide easy, reliable, and fast company formation services through our network of Professional Partners and Government Authorities.

Job Description

The Client Relations Officer oversees the entirety of the administrative processrequired to issue or amend trade licenses while answering all related inquiries byprofessional partners and clients. The role requires monitoring the CRM systemand checking information accuracy to ensure processes run smoothly andapplications are processed in a timely manner.

Responsibilities:

  • Providing clients and professional partners with license-related information inline with organizational time-frames and guidelines
  • Issuing quotes and providing license-related documentation to clients andprofessional partners
  • Monitoring and updating the CRM system regularly when managing aportfolio of work
  • Accurately analyzing the content of all documentation such as passports,application forms and resolutions
  • Responding to all partners’ and clients’ emails and queries on a range ofscenarios faced by licensees
  • Delivering exceptional levels of customer service, ensuring IFZA’s reputationand integrity is maintained
  • Fostering long-lasting business relationships with clients and professionalpartners
  • Handling complaints and finding optimal solutions to ensure clients’ happinessand retention
  • Operating closely with sales, finance, and renewals departments
  • Performing other job-related duties as assigned by Management
Requirements
  • Full English proficiency is required
  • Additional spoken languages are a plus
  • Intermediate computer literacy is required e.g., MS Office
  • Excellent customer service skills with the ability to communicate effectivelyon phone calls, via email, and during sporadic face-to-face interactions
  • Strong attention to details
  • Customer Service and Client Relationship Management experience isadvantageous

As anemployee of IFZA, you can expect:

  • 24 working days as annual leave
  • Annualflight home
  • Medicalinsurance plan (with the option to upgrade at your own cost)
  • Access toexclusive Fazaa discounts (applicable in participating retail stores, food& beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more)
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Client Relations Officer

Dubai, Dubai International Free Zone Authority | IFZA

Posted today

Job Viewed

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Job Description

The Client Relations Officer oversees the entirety of the administrative process required to issue or amend trade licenses while answering all related inquiries by professional partners and clients. The role requires monitoring the CRM system and checking information accuracy to ensure processes run smoothly and applications are processed in a timely manner.
Responsibilities:

  • Providing clients and professional partners with license-related information in line with organizational time-frames and guidelines
  • Issuing quotes and providing license-related documentation to clients and professional partners
  • Monitoring and updating the CRM system regularly when managing a portfolio of work
  • Accurately analyzing the content of all documentation such as passports, application forms and resolutions
  • Responding to all partners' and clients' emails and queries on a range of scenarios faced by licensees
  • Delivering exceptional levels of customer service, ensuring IFZA's reputation and integrity is maintained
  • Fostering long-lasting business relationships with clients and professional partners
  • Handling complaints and finding optimal solutions to ensure clients' happiness and retention
  • Operating closely with sales, finance, and renewals departments
  • Performing other job-related duties as assigned by Management

Requirements
  • Full English proficiency is required
  • Additional spoken languages are a plus
  • Intermediate computer literacy is required e.g., MS Office
  • Excellent customer service skills with the ability to communicate effectively on phone calls, via email, and during sporadic face-to-face interactions
  • Strong attention to details
  • Customer Service and Client Relationship Management experience is advantageous

Benefits

As an employee of IFZA, you can expect:

  • 24 working days as annual leave
  • Annual flight home
  • Life insurance plan
  • Medical insurance plan (with the option to upgrade at your own cost)
  • Bonus scheme (in relevant departments)
  • Access to exclusive Fazaa discounts (applicable in participating retail stores, food & beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more)
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Client Relations Executive

Dubai, Dubai AMA Audit and Tax Advisory

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Job Description

Job Responsibilities
  1. Build contacts with potential clients to create new business opportunities.
  2. Keep prospective client database updated.
  3. Make cold calls for new business leads.
  4. Maintain knowledge of all service offerings of the company.
  5. Arrange meetings for senior management with prospective clients.
  6. Follow company guidelines and procedures for acquisition of customers, submission of proposals, etc.
Minimum Requirements
  1. At least two years of proven experience in Auditing and Accounting firm in UAE.
  2. Degree in Marketing, Business Administration or similar will be preferred.
  3. Must possess strong customer service skills.
  4. Must have good negotiation skills.
  5. Must be able to create good presentations.
  6. Must have excellent interpersonal skills.
  7. Must be detail-oriented and an active listener.
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Strategic Client Relations Specialist

Dubai, Dubai beBeeAccount

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Job Description

Job Summary:

We are seeking a skilled Key Account Specialist to join our team. This role will involve developing and maintaining strong relationships with key clients, identifying opportunities for growth and improvement, and ensuring seamless service delivery.

  • This is an exciting opportunity for someone who is passionate about building strong client relationships and driving business growth.

The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to analyze data and drive insights.

Key Responsibilities:

Job Description

As a Key Account Specialist, you will be responsible for fostering long-term relationships with our most valued clients. Your primary focus will be on understanding and satisfying their needs, ensuring they receive quality services that meet or exceed their expectations.

You will serve as the main point of contact for assigned accounts, working closely with various departments within the organization to ensure seamless service delivery and client satisfaction.

Your excellent problem-solving skills will enable you to address any client concerns or issues promptly, and your strategic thinking will help you develop strategies to maximize revenue opportunities and grow the company's business.

Required Skills and Qualifications:

Bachelor's degree in Business, Marketing, or related field preferred.

Proven experience as a Key Account Specialist or similar role in a corporate setting.

Excellent interpersonal skills with a customer-oriented approach.

Strong analytical skills with the ability to analyze data and drive insights.

Effective communication skills, both verbal and written, to convey complex information.

Benefits:

We offer a competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off.

Others:

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Assistant Manager - Client Relations

Dubai, Dubai RTC-1 Employment Services

Posted 8 days ago

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Job Description

The Role
Position Title: Assistant Manager – Client Relations Employment Type: Full Time Salary: up to 31K AED all-inclusive depending on experience and qualifications Benefits: educational allowance, travel allowance, medical coverage and yearly bonus Job Location: Dubai, UAE About the Client: A key government entity driving the growth and regulation of business zones in Dubai. Job Description: • Build and maintain strong relationships with clients to ensure customer satisfaction and retention. • Respond to client inquiries and concerns in a timely and professional manner. • Assist in the development and implementation of client engagement strategies. • Represent the organization at community events, networking functions, and industry conferences to increase visibility and build partnerships.

Requirements
• Open to UAE National with Dubai Passport issue. Male, 40 years old and below. • Bachelor’s degree in business, Marketing, Communications, or a related field • Minimum 5 years of experience in client relations, community engagement, or relevant positions is preferred. • Proficiency in Microsoft Office suite and familiarity with social media platforms

About the company
RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.
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Assistant Manager - Client Relations

Dubai, Dubai RTC-1 Employment Services

Posted 8 days ago

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Job Description

The Role
Position Title: Assistant Manager – Client Relations Employment Type: Full Time Salary: all-inclusive depending on experience and qualifications Benefits: educational allowance, travel allowance, medical coverage and yearly bonus Job Location: Dubai, UAE About the Client: A key government entity driving the growth and regulation of business zones in Dubai. Job Description: • Build and maintain strong relationships with clients to ensure customer satisfaction and retention. • Respond to client inquiries and concerns in a timely and professional manner. • Assist in the development and implementation of client engagement strategies. • Represent the organization at community events, networking functions, and industry conferences to increase visibility and build partnerships.

Requirements
• Open to UAE National with Dubai Passport issue. • Bachelor’s degree in business, Marketing, Communications, or a related field • Minimum 5 years of experience in client relations, community engagement, or relevant positions is preferred. • Proficiency in Microsoft Office suite and familiarity with social media platforms

About the company
RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.
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Business Development and Client Relations Specialist

Dubai, Dubai beBeeDevelopment

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Job Description

Job Description:

We are seeking a highly skilled Business Development and Client Relations Specialist to join our team. As a key member of our organization, you will be responsible for building and maintaining strong relationships with clients, identifying business opportunities, and driving revenue growth.

Key Responsibilities:

  • Manage client portfolios to identify potential sales opportunities and drive revenue growth
  • Develop and implement strategies to retain and acquire new customers
  • Analyze client needs and provide tailored solutions to meet their business objectives
  • Work closely with cross-functional teams to ensure seamless delivery of services
  • Stay up-to-date on industry trends and market developments to inform business decisions

Required Skills and Qualifications:

  • Bachelor's degree in business administration, finance, or a related field
  • Minimum 2-3 years of experience in client service within the banking or financial services industry
  • Excellent verbal and written communication skills
  • Strong problem-solving and conflict resolution abilities
  • Able to multitask and manage time effectively in a fast-paced environment
  • High level of empathy, patience, and customer-centric approach
  • Technical proficiency with digital communication tools and CRM

Benefits:

This is a full-time employment opportunity with a competitive salary and benefits package.

What We Offer:

We offer a dynamic and supportive work environment that fosters growth and development. Our team is passionate about delivering exceptional results and making a positive impact in the community.

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Property Management Specialist

Dubai, Dubai Fmphomes

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Job Description

The primary role of a Property Management Specialist is to acquire new contracts, identify potential properties for rent, build strong relationships with property owners, and develop comprehensive property management plans. The specialist must ensure all documentation is complete and compliant with RERA regulations.

The Property Manager sales executive should possess excellent communication skills and be responsible for managing units, collaborating with vendors and real estate brokers.

Key responsibilities include:

  1. Overseeing the performance of managed units and ensuring high-quality service.
  2. Coordinating with the maintenance team on interior and exterior property conditions.
  3. Focusing on operational improvements and enhancing user experience.
  4. Assessing tenants and resolving issues for the benefit of owners, tenants, and the company.
  5. Maintaining records of tenancy contracts and updating CRM systems.
  6. Issuing Ejari certificates to tenants.
  7. Coordinating with the Owner Association to maintain building standards.
  8. Administering tenant leases to ensure legal compliance.
  9. Handling tenant requests and dispatching work orders.
  10. Preparing internal purchase requests and ensuring legal compliance.
  11. Negotiating maintenance contracts and adhering to procurement policies.
  12. Managing and resolving maintenance requests from tenants.
  13. Preparing annual property budgets.
  14. Conducting move-in and move-out inspections.
  15. Preparing units for lease in a timely manner.

Desired skills and expertise include:

  • Attention to detail and strong verbal and written communication skills.
  • Ability to perform under stress in a fast-paced environment.
  • Self-motivated with multitasking, prioritization, and time management skills.
  • Excellent customer service skills and ability to build relationships with internal and external stakeholders.

Qualifications:

  • Minimum of 2 years of experience in Property Management.
  • Proficiency in MS Word, Excel, and PowerPoint.

Compensation includes a fixed salary plus commission, employment visa, and health insurance.

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Property Management Coordinator

Dubai, Dubai Pearl Coast Investments

Posted 17 days ago

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Job Description

The Role
Job Purpose: To efficiently coordinate and manage the day-to-day operations of residential properties, ensuring tenant satisfaction, timely maintenance resolution, and accurate handling of rental accounts and property-related financial records. • Prepare weekly/monthly reports. • Dealing with Tenants, maintenance team and contractors. • Respond to tenant inquiries, complaints, and maintenance requests in a timely and professional manner. • Coordinate move-ins, move-outs, and property inspections. • Assist in rent collection processes, including sending reminders and managing payment records. • Keep track of rental income and expenses. • Follow up with bounced cheques & outstanding payments. • Assist in monitoring and enforcing lease terms, including handling late payments and initiating eviction processes when necessary. • Compile data and generate reports on property occupancy, maintenance requests, and financial performance. • Assist property manager in analyzing trends, market rent research and making data-driven recommendations for improvements. • Providing Administrative/Office Support, including document Preparation, - Copying, Scanning and Emailing. • Any other tasks as and when assigned by superior from time to time. Requirements: • Female with Real Estate/Property Management experience. • Experience in making tenancy contract. • Knowledge of RERA Rules of Owners and Tenants, DEWA registration • Experience with EJARI Registration and Cancellation • Excellent knowledge of MS Office • Must be a team player and is confident to talk with clients Additional benefits: Visa, medical, annual leave

Requirements
-Minimum 2–3 years of experience in residential property management or real estate. -Basic accounting knowledge and experience working with rental income and expense tracking. -Proficiency in Microsoft Office (especially Excel) and property management software (preferred). -Strong organizational and communication skills. -Fluent in English; Arabic is a plus.

About the company
Conceived by the enterprising mind of Mr. Abdul Ghaffar Al Hashimi, Pearl Coast Investments LLC is a flexible, innovative and responsive company within which beats the heart of young entrepreneurs. Mr. Abdul Ghaffar Al Hashimi, one of the former senior most managers of the National Bank of Dubai (now Emirates NBD) has been associated with the bank for over four decades and is currently the Chairman of Pearl Coast Investments LLC. He is joined by his sons, Rashad Al Hashimi (Group CEO & Board Member) and Saleh Al Hashimi (Executive Director) to focus on the finances and real estate developments in general. The organization started its first operation in the real estate industry three decades ago and soon diversified into general trading, building management and maintenance, sports academy and most recently healthcare products trading.
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Business Development Manager - Property Management

Dubai, Dubai Forefront Realty L.L.C.

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Job Description

Business Development Manager – Property Management

On October 27, 2023

The Business Development Manager is responsible for the growth of the department by developing relationships with new and existing landlords. They will help to promote the brand of the Allsopp & Allsopp Group, aiding in future business growth.

Job Specifications:

50% Commission
Full Time
Dubai

Job Role:
  • Reporting to the Head of Property Management, the candidate will identify business development opportunities and prepare an action plan to achieve the goals.
  • Possess a good understanding of the property management market in UAE.
  • Follow up on leads for property management business with developers/banks/investors in UAE.
  • Effective lead generation and credentials pitch, followed by outreach through meetings, calls, communication, and follow-up to maintain and build an active pipeline.
  • Develop and implement a sales plan to drive external growth, including contacting the right divisions/contacts.
  • Serve as main contact for investors, landlords/owners, and developers.
  • Work with internal colleagues to pitch to prospective clients and offer our services.
  • Articulate to clients and prospects the benefits of property management and educate them about new ideas and new ways of thinking.
  • Assemble/present management proposals to third-party owners and negotiate management contracts.
  • Prepare reports by collecting, analyzing, and summarizing data and trends.
  • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Achieve the organization's goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
About You:
  • Motivation for sales
  • Selling to customer needs
  • Territory management
  • Professionalism
  • Exceptional communication skills and the ability to liaise with different departments
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