90 Retail Director jobs in Dubai

Job Summary:

The Store Manager is responsible for driving sales through efficient store operations, visual merchandising, customer service delivery, and motivation/retention of store personnel in adherence to company norms.

• Communicates store targets to the team and drives sales to achieve financial objectives.

• Maintains loss prevention standards and ensures cash handling compliance.

• Monitors point of sales activities, including sales transactions, inventory updates, and customer service.

• Oversees cash transaction entry and management.

• Audits store administration and resolves issues; assists with annual stock counts and spot checks.

• Handles customer complaints and takes corrective action.

• Tracks brand sales performance, researches market trends, and proposes action plans to increase sales and profitability.

• Analyzes sales reports to maximize stock potential.

• Maintains window and in-store displays according to merchandising guidelines.

• Coordinates with facilities department on repairs or replacements of furniture/equipment.

• Maintains staffing levels for exceptional customer service.

Required Skills & Qualifications:

• Fluent English (written and spoken).
• Industry expertise.
• Retail experience in the GCC.

Store Leadership Opportunity

The Store Manager position at a leading retail organization seeks an experienced professional to oversee and manage the daily operations of a store.

• To drive the store team to achieve operational excellence and meet business objectives.
• To ensure inventory management is accurate and efficient.

The ideal candidate will have 5+ years of progressive experience in customer-facing roles with strong leadership skills, problem-solving abilities, and a track record of success in enhancing customer engagement and achieving sales targets.

Key Responsibilities:

• Provide strategic direction and guidance to the store team.
• Maintain a safe and secure working environment.
• Monitor and analyze sales performance to identify areas for improvement.

Requirements:

• Bachelor's degree in business administration or a related field.
• Proven leadership and organizational skills.
• Ability to build and maintain strong relationships with customers and colleagues.
• Excellent communication and interpersonal skills.

As a Store Leadership professional, we seek an accomplished individual to spearhead our store team.

• Drive the performance of a dynamic store team by establishing clear objectives, fostering collaboration and leading by example.
• Build strong relationships with training teams to elevate team standards and enhance customer service excellence.
• Ensure seamless integration with support departments to optimize company resources and drive results-oriented initiatives.

• Exceptional leadership skills with ability to motivate and develop high-performing teams
• Minimum 3 years' experience in a customer-focused management role
• Strong coaching abilities to drive employee engagement and growth

This is a thrilling opportunity to grow your career with a forward-thinking company, offering competitive compensation, cutting-edge training programs, travel opportunities, and chances for professional development.

Responsibilities:

1. Lead and motivate a high-performing store team to meet sales targets and deliver exceptional customer experiences
2. Partner with cross-functional teams to drive business outcomes and implement process improvements
3. Develop and execute strategies to enhance team performance, customer satisfaction, and revenue growth

Requirements:

• Excellent communication and interpersonal skills
• Proven track record of driving business results through effective leadership and teamwork
• Ability to work collaboratively across departments to achieve shared goals

About the Role

As a Regional Retail Director, you will be responsible for overseeing and driving retail operations and business development across the Middle East region.

• Lead and manage retail operations in the Middle East ensuring alignment with our standards and values.
• Develop and execute regional retail strategies aimed at growth, profitability, and customer satisfaction.
• Drive store performance by analyzing key performance indicators (KPIs), implementing action plans, and continuously optimizing operational processes.
• Supervise and support boutique managers and sales teams fostering a high-performance culture through training and coaching.
• Work closely with marketing and visual merchandising teams to ensure brand consistency and an elevated client experience.
• Monitor market trends, competitor activities, and customer insights to identify new opportunities for expansion.
• Contribute to the opening of new stores in the region including site selection, staffing, and launch coordination.

Requirements:

• Proven experience in retail management within the luxury sector preferably jewelry or high-end fashion.
• Strong knowledge of the Middle Eastern market with existing networks and insights into customer behaviors and preferences.
• Excellent leadership, interpersonal, and communication skills.
• Analytical and results-oriented mindset with a strategic vision.
• Fluent in English, Arabic, and/or Italian is a plus.
• Willingness to travel within the region and occasionally to our international headquarters.

What We Offer

A challenging and rewarding role with opportunities for professional growth and development in a dynamic and fast-paced environment. You will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional results.

How to Apply

Please submit your application, including your resume and a cover letter, to us via email.

We are seeking a highly skilled Business Leader to lead our team and drive sales and profit results.

• Key Responsibilities:
• • People Development/ HR
    • Network, recruit, hire, develop and retain high-quality management and associates to fill store profiles and succession planning.
    • Lead by example, train, develop and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience.
  • Customer Experience/ Sales
    • Ensure an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with the team.
    • Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions.
  • Drive Sales & Profitability
    • Meet or exceed profitability expectations for the store in sales, payroll, shrink and conversion.
    • Create and execute strategies to maximize store sales and control expenses.
  • Operational Effectiveness
    • Control company assets by meeting all loss prevention measures (consistent management of inventory, in- and out-bound stock movements, sales, returns, exchange, store maintenance etc).

  The ideal candidate will have extensive experience in Sales, Marketing and Operations, specifically in Fashion. They will possess sound in-depth knowledge of the market, brand positioning and trends, as well as an understanding of the current economic situation and impacts of potential threats and competitors.

  About Us

  We have established ourselves as leaders in Retail across the Middle East, Africa and Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world.

Job Title: Sales Director - Retail Operations

Industry: Building Materials and Hardware

Location: Dubai, U.A.E.

As a seasoned sales professional, you will be responsible for leading a team of retail sales representatives to drive business growth and achieve sales targets. You will identify new business opportunities and market trends to stay ahead of the competition.

The ideal candidate will have a minimum 6-8 years of experience working in U.A.E. in wood, hardware, and building materials. They will possess excellent communication skills, strong leadership abilities, and a proven track record of success in sales management.

Key Responsibilities:

• Develop and implement sales strategies to increase revenue and drive business growth
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• Build and maintain relationships with customers and suppliers
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• Monitor and report on sales performance and customer satisfaction
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• Manage and develop a team of retail sales representatives to achieve sales targets
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• Identify new business opportunities and market trends to stay ahead of the competition
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Job Summary

• The Store Manager is responsible for overseeing the daily operations of the store, focusing on efficiency and profitability.

• Develop strategies to increase customer engagement and drive sales growth.
• Motivate and mentor store staff to achieve sales targets.
• Manage store operations efficiently to maximize profitability.
• Provide exceptional customer service by setting standards and ensuring compliance with health and safety regulations.
• Implement loss prevention measures and monitor inventory levels.
• Complete administrative tasks and ensure policy adherence.
• Report on key performance indicators, including buying trends and customer needs.
• Address staff or customer-related issues promptly.
• Oversee employee documentation and secure storage.

About Our Team

We are a dynamic retail organization dedicated to providing an exceptional shopping experience. Our team members are passionate about delivering outstanding customer service and working collaboratively to achieve our goals.

What We Offer

• A competitive compensation package.
• Ongoing training and development opportunities.
• A collaborative and supportive work environment.

As a Store Manager, you will oversee and manage the daily operations of our store, ensuring a seamless and positive shopping experience for customers. You will be responsible for maintaining store standards, achieving financial targets, and relaying feedback about customers and products to relevant team members.

• Drive the store team to achieve sales targets and store KPIs.
• Ensure store shrinkage is less than 0.2% of the cost of sale.

You will conduct regular financial and stock audits, maintain employee records, and oversee day-to-day store operations. Additionally, you will set and achieve sales targets, monitor KPIs, and analyze sales performance to identify areas for improvement.

• Drive the store team to achieve customer satisfaction goals.
• Maintain a relationship with mall management and communicate effectively with the office back-end team.
• Address customer inquiries and concerns promptly, striving to exceed customer expectations.

• Constantly upgrade your skills and create a pipeline of future store managers.
• Identify learning gaps in the team and create processes to address them.
• Conduct training sessions for new hires and ongoing product knowledge sessions for the team.

A Retail Store Manager position is available, focusing on sales performance and customer satisfaction.

• Communicate sales targets to the team and drive revenue growth.
• Maintain loss prevention standards and ensure compliance with cash handling procedures.
• Oversee point of sales activities, including sales transactions, customer orders, and inventory management.
• Regularly audit store operations and resolve any issues.
• Monitor and handle customer complaints, responding in a timely and professional manner.
• Track and evaluate brand sales performance, researching market trends and competitor activities.
• Provide insights to maximize stock potential and report on new and core collections.
• Maintain window and in-store displays according to merchandising guidelines.
• Ensure accurate stock merchandise and management within the store.

• Fluent English language skills (written and spoken).
• Industry expertise.
• Product/Category knowledge.
• Retail experience in GCC region.

• A degree in Business Administration or related field.
• At least 3 years of experience in retail management, preferably in GCC region.
• Excellent communication and leadership skills.
• Ability to work under pressure and meet deadlines.
• Good analytical and problem-solving skills.

We are a leading family-owned company operating across the GCC region. Our diverse portfolio includes retail outlets, brands, and consumer services across various sectors.