5 Retail Management jobs in Al Ain

Join to apply for the Assistant Store Manager - lululemon role at Majid Al Futtaim

Join to apply for the Assistant Store Manager - lululemon role at Majid Al Futtaim

Direct message the job poster from Majid Al Futtaim

BUSINESS INTRODUCTION

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

JOB TITLE

Assistant Store Manager | Lifestyle | Operations

ROLE SUMMARY

The Assistant Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams in order to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The role will deputize for the Store Managers in their absence for the daily operations of the store and its workforce in line with the overall business objectives.

ROLE PROFILE

• Lead The Team In Excellent Customer Service Standards and Enable the Fulfillment of Exceptional Customer Experiences Through a Clear Understanding of Company/Brand Cx Standards, Individual Customer Needs, And an Awareness of Current Trends
• Drive The Store Team to Deliver the Highest Levels of Customer Service At All Times
• Follow Up and Resolve All Customer Complaints In A Professional and Timely Manner, Escalating and Reporting To The Store Manager.
• Drive Sales And Take Initiative To Increase Sales And Business Improvement Through Keen Awareness of Set KPI Targets
• Manage And Implement All Sales Promotions And Brand Activities, Providing Communication To The Relevant Support Teams To Ensure Maximization Of Sale
• Ensure Smooth Store Operations In The Absence Of The Store Manager, Dealing With Any Potential Disruptions To the Business In A Timely Manner.
• Implement, Manage And Maintain Compliance To Company Policies And Guidelines To Minimize Stock Loss And Damage
• Liaise With The Excellence And Compliance Team In Order To Prepare And Implement Stock Counts As Per Company Policy.

REQUIREMENTS

• Diploma - High School Certificate
• Qualification In Retail Related Field Is An Added Advantage
• Minimum 4-5 Years’ Industry Experience
• Must Be A Team Player

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work from any country in the world for 30 days a year.
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.

• Seniority levelMid-Senior level

• Employment typeFull-time

• Job functionAdministrative, Sales, and Management
• IndustriesRetail, Retail Apparel and Fashion, and Wholesale Luxury Goods and Jewelry

Referrals increase your chances of interviewing at Majid Al Futtaim by 2x

Al Ain, Abu Dhabi Emirate, United Arab Emirates 1 week ago

Al Ain, Abu Dhabi Emirate, United Arab Emirates 6 days ago

Al Ain, Abu Dhabi Emirate, United Arab Emirates 2 weeks ago

Al Ain, Abu Dhabi Emirate, United Arab Emirates 1 week ago

Al Ain, Abu Dhabi Emirate, United Arab Emirates 1 day ago

Al Ain, Abu Dhabi Emirate, United Arab Emirates 3 weeks ago

Al-Buraimi, Al Buraymi Governorate, Oman £110,000.00-£160,000.00 1 month ago

Al Ain, Abu Dhabi Emirate, United Arab Emirates 3 weeks ago

Al Ain, Abu Dhabi Emirate, United Arab Emirates 1 day ago

Al Ain, Abu Dhabi Emirate, United Arab Emirates 2 weeks ago

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We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service. As an Assistant Outlet Manager you are responsible to achieve the optimum level of guest satisfaction and departmental profitability in an atmosphere of teamwork and high team morale, whereby your role will include key responsibilities such as: • Prepare schedules for all employees according to the forecast and within the limits of the manning guide to ensure adequate manpower at all times and under the guidance of the Outlet Manager
• Ensure proper maintenance and cleanliness of all areas within the assigned outlet
• Be involved in planning of promotions, beverage purchases and pricing under the supervision of the Outlet Manager
• Ensure sanitary conditions according to health codes and hotel standards
• Supervise the daily operation under standards fixed by Hotel Management and Outlet Manager
• Define training needs and propose training programs in co-relation with Outlet Manager and continuously train subordinates to achieve highest level of professionalism
• Ensure correct handling of equipment to minimize breakages and losses #J-18808-Ljbffr

Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).

Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Education : High school diploma or G.E.D. equivalent.

Related Work Experience : At least 2 years of related work experience.

Supervisory Experience : No supervisory experience.

License or Certification : None

We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service.
As an Assistant Outlet Manager you are responsible to achieve the optimum level of guest satisfaction and departmental profitability in an atmosphere of teamwork and high team morale, whereby your role will include key responsibilities such as:
• Prepare schedules for all employees according to the forecast and within the limits of the manning guide to ensure adequate manpower at all times and under the guidance of the Outlet Manager
• Ensure proper maintenance and cleanliness of all areas within the assigned outlet
• Be involved in planning of promotions, beverage purchases and pricing under the supervision of the Outlet Manager
• Ensure sanitary conditions according to health codes and hotel standards
• Supervise the daily operation under standards fixed by Hotel Management and Outlet Manager
• Define training needs and propose training programs in co-relation with Outlet Manager and continuously train subordinates to achieve highest level of professionalism
• Ensure correct handling of equipment to minimize breakages and losses