22 Retail Positions jobs in Fujairah

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Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enable the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

The job holder will play a vital role in helping the business attract and engage their target audience through visually compelling and impactful designs for both online and offline platforms. Their work significantly influences the company's branding, marketing, and promotional efforts.

What you will do

• Creating Visual Assets: Responsible for developing various visual assets such as digital advertisements, social media graphics, website banners, email templates, infographics, brochures, flyers, and other promotional materials.
• Branding and Identity: Establish and maintain the brand's identity by designing logos, color palettes, and other visual elements that consistently represent the brand across different platforms.
• Marketing Campaigns: Collaborate with the marketing team to design graphics for advertising and promotional campaigns. These designs should align with the overall campaign strategy and appeal to the target audience.
• Photoshoots/Video Shoots & Post-Production: Plan and execute photoshoots/videoshoots for specific marketing campaigns or promotional materials.
• Photoshoots: Responsible for styling the shoot, choosing props and backgrounds, and providing creative direction to ensure the photos effectively convey the intended message.
• Videoshoots: Conceptualize and create visual content that supports marketing campaigns. This may involve storyboarding, selecting shooting locations, choosing talent, and providing creative input throughout the production process.
• After photoshoots and video shoots, handle post-production tasks, such as photo editing and video editing. Enhance and retouch photographs, ensuring they are of high quality and align with the brand's aesthetics. For videos, it includes adding motion graphics, animations, and text overlays to enhance the visual appeal and reinforce key messages.

Required skills to be successful

Job-specific/technical skills required to complete the tasks:

Adobe Acrobat / Adobe Creative Suite / Adobe Flash / Adobe Illustrator / Adobe InDesign / Adobe Photoshop
Dreamweaver / CSS / HTML / Quark / QuarkXpress / Photo Editing
Strong level of numeracy & literacy

What equips you for the role

Education: Bachelor’s degree in graphic design, marketing, advertising, or communications is preferable.

Minimum Experience and Knowledge: 2+ years of experience in a similar position.

We’re here to provide excellent service, but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalized CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviors but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

We are seeking a dedicated D365 Retail & Commerce Support Consultant to join our team in the UAE. The ideal candidate will provide functional support for Dynamics 365 Commerce (Retail) environments, including POS and omnichannel systems, working PST hours. The role focuses on issue resolution, system stability, and user support to ensure uninterrupted retail operations.

• Type: Full-time
• Location: UAE Remote (candidate should be present in UAE or eligible to work in UAE)
• Working Hours: PST (Pacific Standard Time)

• Provide functional support for D365 Commerce, including Retail POS, back office, and eCommerce modules
• Troubleshoot issues related to transactions, pricing, promotions, loyalty, and store operations
• Collaborate with cross-functional teams to resolve system issues across Retail, Inventory, and Order Management
• Handle incident and service request tickets within SLA guidelines
• Work with business users and technical teams to investigate and resolve root causes
• Support integrations with payment gateways, inventory systems, and third-party retail applications
• Monitor Commerce Scale Unit (CSU) and Retail Server for performance and availability
• Document resolutions, perform root cause analysis, and maintain knowledge base articles
• Manage user access, security configurations, and compliance tracking
• Participate in UAT and regression testing for updates and deployments
• Provide PST-hour support in coordination with global teams

• At least 5 years of experience in D365 Retail/Commerce support or functional consulting
• Strong understanding of POS systems, inventory workflows, promotions, and loyalty programs
• Hands-on experience with Retail Server, CSU, and Retail SDK components
• Experience managing support tickets and coordinating with Microsoft escalations
• Proficiency in troubleshooting D365 Commerce and analyzing functional impacts
• Experience with support tools like Azure DevOps, LCS, or ServiceNow (preferred)
• Knowledge of order processing, fulfillment, and omnichannel retail operations
• Excellent documentation and communication skills, especially in remote support settings
• Ability to work PST hours from the UAE
• Microsoft certification in D365 Commerce or equivalent (a plus)
• Experience in retail, consumer goods, fashion, or similar industries (preferred)

Company Industry: IT - Software Services

Department / Functional Area: Marketing, Brand Management, Marketing Research, Digital Marketing

Keywords: Retail & Commerce Support Consultant

Disclaimer: Naukrigulf.com is a platform connecting jobseekers and employers. Candidates should verify the legitimacy of employers independently. We do NOT endorse requests for money payments, and advise against sharing personal or bank information. For security tips, visit Security Advice. Report fraud or malpractice to

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Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff.

What you will do:

People Development/ HR

• Networks, supports recruiting, hiring, developing and retaining high-quality management and associates to fill store profiles and succession planning.
• Leads by example, trains, develops, and provides ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience.
• Organizes weekly staff meetings and daily briefings to recap store performance, and to communicate new company goals and strategies, as well as new store procedures and performance targets
• Ensures an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching, and follow-up with the team .
• Maintains visibility and leads by example on the selling floor to answer customer questions and support all selling functions.
• Implements all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom.
• Meets or exceeds profitability expectations for the store in sales, payroll, shrink, and conversion.
• Creates and executes strategies to maximize store sales and control expenses.

Operational Effectiveness

• Controls company assets by meeting all loss prevention measures (consistent management of inventory, in- and out-bound stock movements, sales, returns, exchange, store maintenance, etc).
• Executes and complies with all company policies and store procedures.

Required Skills to be successful

• Extensive experience in Sales, Marketing and Operations and working in the retail/ brand management industry specifically in Fashion.
• Sound in-depth knowledge of the market, brand positioning and trends.
• An understanding of the current economic situation and impacts of potential threats and competitors.

What equips you for the role:

Minimum Qualification and Knowledge:

Education : High school education or equivalent preferred

Minimum two years of Store Manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals .

Job-Specific/Technical Skills required to complete the tasks:

• Good command of business English (written and verbal)
• Good computer skills (Outlook, Excel & SAP) and detailed report analysis skills
• Strong level of numeracy & literacy
• Some heavy lifting
• Scheduled shifts may require standing for a minimum of eight hours
• Strong Customer Service

About Al-Futtaim Retail

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference.

About Illumina Technology Solutions, LLC

At Illumina Technology Solutions, we are experiencing rapid growth across the U.S.A., Canada, India, and Pakistan and are proud to be a Microsoft Gold Partner. We are committed to providing technology solutions that help organizations thrive in a fast-changing digital landscape. Our vision is to become a leader in digital transformation for our clients, leveraging the power of the Microsoft digital ecosystem to drive innovation and growth. Visit us at

About the role

• We are looking for a dedicated D365 Retail & Commerce Support Consultant to join our team in the UAE. The ideal candidate will provide functional support for Dynamics 365 Commerce (Retail) environments, including POS and omnichannel systems, while working PST hours. This role focuses on issue resolution, system stability, and user support to ensure uninterrupted retail operations

Job Type: Full-time
Location: UAE – Remote (the ideal candidate should be present in UAE or eligible to work in UAE)
Working Hours: PST (Pacific Standard Time)

Essential Functions

• Provide functional support for D365 Commerce including Retail POS, back office, and eCommerce modules
• Troubleshoot issues related to transactions, pricing, promotions, loyalty, and store operations
• Collaborate with cross-functional teams to resolve system issues across Retail, Inventory, and Order Management
• Handle incident and service request tickets using defined SLA guidelines
• Work closely with business users and technical teams to investigate and resolve root causes
• Support integrations with payment gateways, inventory systems, and third-party retail applications
• Monitor Commerce Scale Unit (CSU) and Retail Server for performance and availability
• Document support resolutions, root cause analysis, and maintain knowledge base articles
• Support user access, role-based security configurations, and compliance tracking
• Participate in UAT and regression testing for hotfixes, feature updates, and deployments
• Provide PST-hour coverage in collaboration with global support teams

Required Qualifications

• Minimum of 5+ years of experience in D365 Retail/Commerce support or functional consulting
• Solid understanding of POS systems, inventory workflows, promotions, and loyalty programs
• Strong hands-on experience with Retail Server, CSU, and Retail SDK components
• Experience in handling L2/L3 support tickets and coordinating with Microsoft for escalations
• Proficiency in D365 Commerce troubleshooting and functional impact analysis
• Experience with support tools like Azure DevOps, LCS, or ServiceNow is preferred
• Familiarity with order processing, fulfillment, and omnichannel retail operations
• Strong documentation and communication skills, especially in remote support environments
• Flexibility to work PST hours from the UAE
• Microsoft certification in D365 Commerce or equivalent is a plus
• Experience in retail, consumer goods, fashion, or similar industries is preferred

We are an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Bachelors in Computer Application (Computers)

Nationality: Any Nationality

Vacancy: 1 Vacancy

A great opportunity for Dynamics 365 Retail Technical Consultant to be a part of our dynamic team at Dynamics Solution and Technology.

• Responsible for the development phases of full-cycle Microsoft Dynamics 365FO implementations
• Developed and customized Dynamics 365 FO modules
• Customizing and Integrating Dynamics 365 MPOS/CPOS
• Developed and customization SSRS Reports in Dynamics 365 FO with all the latest approaches
• Develop extensions-based customizations in Dynamics 365FO
• Product development in Dynamics 365 F&O. Creates automation testing using ATL. Worked on various customizations in using C# and X+ while developing this product
• Responsible for D365 F&O integration using OData, Restful/Soap APIs, Custom services
• Customizing Microsoft Dynamics AX 2012 R2/R3 Retail POS modules
• Ongoing support of Microsoft Dynamics AX 2012 R2/R3 Retail POS
• Integration of Microsoft Dynamics AX 2012 R2/R3 with WebApp using AIF services
• Collaboration with in-house technical, functional, and end-user team members
• Development in Dynamics 365FO, with insight into strong best practices for the SDLC process
• Maintaining all code on source control and having strong knowledge of TFS
• Design, develop, and unit test in accordance with established standards
• Responsible for Performance analysis and performance tuning
• Provide training to other engineers
• Regularly attending team meetings to discuss projects, brainstorm ideas, and put forward solutions to any issues
• Good communication skills and can take client/FC calls independently

• 3+ Years Experience working in Dynamics 365 Retail
• Good Understanding of all the phases of the Software Development Life Cycle (SDLC)

• IT - Software Services

• IT Software

• Dynamics 365 Retail Technical Consultant

Are you passionate about delivering exceptional customer service Join Aster Pharmacy as a Customer Service Executive and be a part of a team thats dedicated to caring for our customers Eligibility Criteria Minimum 1 year of customer service experience Proven skills in Customer Support and Service Excellence Strong communication and interpersonal abilities Ability to understand and resolve customer needs effectively Experience in healthcare or retail is a plus Fluency in English additional languages preferred Bachelors degree in any field

Customer Service Executive • United Arab Emirates

Provide high level customer service & end-to-end support to the Coverage Team across Community Banking on all customer service matters, account opening & maintenance and ODD.

Key Accountabilities of the role

• Oversee all services related to Community Banking clients to optimize customer experience across all services.
• Account opening & closing for entities (with all related approvals from legal & compliance)
• Assure RIM alignments with all required parameters needed, such as KYC update I POP-UP messages / Remediation tasks / client profile update I Sign Cap-signature updates I Valid IDs uploads I Establishment contracts updated I Indemnities assigned and uploaded I other client profile updates.
• Provide full support to RMs on all operational & middle office tasks.
• Handle customer's routine enquiries within same day turn-around time.
• Work on complaints resolution and identify ways of ensuring complaint doesn’t recur.
• Liaise with different departments within ADIB for operational issues.
• Coverage on CBV / RCSA / BIA processes.
• Handling other middle office assignments and extra tasks to support Community Banking department on daily basis.
• Escalate matters and incidents directly to the Line Manager
• Report identified missing data / updates / parameters / for any client RIM directly to the account RM and Line Manager for their immediate action with clients and their follow ups.
• Assure no dormant / inactive accounts within the assigned portfolio.

Specialist Skills / Technical Knowledge Required for this role :

• ADIB Banking Products Knowledge.
• Sound knowledge of ADIB Policy & Process.
• Language Skill.
• Operations & Processing skills.

Required experience :

• 3+ years’ experience in a similar position.
• Efficient and effective Computer & MS Office skills (Word, Excel, PowerPoint).
• Ability to work in teams and individually.
• Fair Knowledge of cash management service and other corporate / BBD banking products.
• Good Knowledge of AML & Compliance related matters.
• Excellent in time Management, Planning, Organizing accomplishing tasks against deadlines.

Deluxe Holiday Homes is Dubai's leading vacation rental management firm, boasting a comprehensive suite of services that spans across vacation rentals, property management, real estate brokerage, and more. With a commitment to innovation, professionalism, and excellence, we manage over 800+ properties and employ a dedicated team of over 250+ professionals.

About the role:

The Operations Manager will oversee all aspects of holiday home operations in Fujairah, ensuring smooth onboarding, property readiness, guest satisfaction, and efficient coordination among departments. The role requires strong leadership, attention to detail, and the ability to manage people, processes, and properties to the highest standard.

Responsibilities:

Customer Service Supervision (Holiday Homes)

Oversee all customer service interactions for Fujairah-based holiday home guests.

Monitor and train staff to provide prompt, courteous, and helpful responses to guest inquiries.

Ensure 24/7 responsiveness for escalations and urgent guest matters.

Implement customer service SOPs aligned with company standards to enhance guest satisfaction.

Track and report recurring guest issues and coordinate with relevant departments for resolution and improvement.

Onboarding & Coordination

Supervise issuance and tracking of keys, access cards, and remotes.

Delegate and monitor daily tasks to Fujairah staff as needed.

Liaise with guests to ensure seamless check-in and onboarding experiences.

Maintain accurate records and ensure timely updates in PMS, ClickUp, and project management tools.

Manage multiple onboarding and operational tasks simultaneously, ensuring deadlines are met.

Operations & Facility Management

Monitor schedules for all operational staff.

Prioritize assignments based on bookings, emergencies, and guest movement.

Oversee logistics and storage operations, including linens, inventory (via inflow or similar), and warehouse management.

Monitor and manage the maintenance and use of company vehicles in Fujairah.

Supervise staff accommodations and welfare, conducting monthly surprise inspections and reporting to HR.

Manage office and accommodation needs, including contracts, utility payments, and renewals.

Coordinate with facility management partners (e.g., APEX) for major maintenance tasks.

Track inventory of landlord-owned items and lost & found articles.

Procure essential supplies and minor property replacements as required.

Ensure timely logging and reporting of all related expenses in designated systems.

Confirm accurate completion of all tasks in PMS and ClickUp.

Guest Experience & Property Oversight

Collaborate with Guest Relations to address and resolve guest concerns promptly.

Supervise furnishing upgrades and regular refurbishment projects across properties.

Conduct property inspections to ensure high standards and compliance.

Ensure effective resolution of guest complaints and inquiries.

Team Management & HR Coordination

Participate in the recruitment, onboarding, and training of operational staff.

Offer ongoing support, training, and performance monitoring of team members.

Conduct performance evaluations and enforce company policies.

Foster a professional, efficient, and accountable work environment.

Process Optimization & Reporting

Develop and refine SOPs and workflows to improve service quality and efficiency.

Track project progress and operational costs, maintaining detailed reports.

Analyze day-to-day operations and identify areas for improvement.

Liaise with internal departments and external vendors for smooth collaboration.

Prepare regular performance updates for senior management.

Handle additional administrative or operational tasks as needed to support smooth functioning.

Competitive salary Package;

Medical Insurance Plan;

Air Ticket Allowance;

Comprehensive training and support;

A dynamic and supportive working environment;

A great working environment;

Job description

Deluxe Holiday Homes is Dubai's leading vacation rental management firm, boasting a comprehensive suite of services that spans across vacation rentals, property management, real estate brokerage, and more. With a commitment to innovation, professionalism, and excellence, we manage over 800+ properties and employ a dedicated team of over 250+ professionals.

About the role:

The Operations Manager will oversee all aspects of holiday home operations in Fujairah, ensuring smooth onboarding, property readiness, guest satisfaction, and efficient coordination among departments. The role requires strong leadership, attention to detail, and the ability to manage people, processes, and properties to the highest standard.

Responsibilities:

Customer Service Supervision (Holiday Homes)

• Oversee all customer service interactions for Fujairah-based holiday home guests.

• Monitor and train staff to provide prompt, courteous, and helpful responses to guest inquiries.

• Ensure 24/7 responsiveness for escalations and urgent guest matters.

• Implement customer service SOPs aligned with company standards to enhance guest satisfaction.

• Track and report recurring guest issues and coordinate with relevant departments for resolution and improvement.

Onboarding & Coordination

• Supervise issuance and tracking of keys, access cards, and remotes.

• Delegate and monitor daily tasks to Fujairah staff as needed.

• Liaise with guests to ensure seamless check-in and onboarding experiences.

• Maintain accurate records and ensure timely updates in PMS, ClickUp, and project management tools.

• Manage multiple onboarding and operational tasks simultaneously, ensuring deadlines are met.

Operations & Facility Management

• Monitor schedules for all operational staff.

• Prioritize assignments based on bookings, emergencies, and guest movement.

• Oversee logistics and storage operations, including linens, inventory (via inflow or similar), and warehouse management.

• Monitor and manage the maintenance and use of company vehicles in Fujairah.

• Supervise staff accommodations and welfare, conducting monthly surprise inspections and reporting to HR.

• Manage office and accommodation needs, including contracts, utility payments, and renewals.

• Coordinate with facility management partners (e.g., APEX) for major maintenance tasks.

• Track inventory of landlord-owned items and lost & found articles.

• Procure essential supplies and minor property replacements as required.

• Ensure timely logging and reporting of all related expenses in designated systems.

• Confirm accurate completion of all tasks in PMS and ClickUp.

Guest Experience & Property Oversight

• Collaborate with Guest Relations to address and resolve guest concerns promptly.

• Supervise furnishing upgrades and regular refurbishment projects across properties.

• Conduct property inspections to ensure high standards and compliance.

• Ensure effective resolution of guest complaints and inquiries.

Team Management & HR Coordination

• Participate in the recruitment, onboarding, and training of operational staff.

• Offer ongoing support, training, and performance monitoring of team members.

• Conduct performance evaluations and enforce company policies.

• Foster a professional, efficient, and accountable work environment.

Process Optimization & Reporting

• Develop and refine SOPs and workflows to improve service quality and efficiency.

• Track project progress and operational costs, maintaining detailed reports.

• Analyze day-to-day operations and identify areas for improvement.

• Liaise with internal departments and external vendors for smooth collaboration.

• Prepare regular performance updates for senior management.

• Handle additional administrative or operational tasks as needed to support smooth functioning.

Benefits

• Competitive salary Package;

• Medical Insurance Plan;

• Air Ticket Allowance;

• Comprehensive training and support;

• A dynamic and supportive working environment;

• A great working environment;

Requirements

• Bachelor s degree in Business, Hospitality, or a related field.

• Minimum 5 years of experience in customer service, operations or facility management, preferably in hospitality or property management.

• Strong organizational and time-management skills.

• Excellent communication and leadership abilities.

• Proficiency in project management and property management tools (e.g., ClickUp, PMS, inflow).

• Ability to work under pressure and manage multiple priorities.

If you are a proactive, customer-focused professional with a passion for Holiday Homes, we want to hear from you. Join Deluxe Holiday Homes and play a key role in delivering exceptional vacation experiences for our clients.

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• Helpdesk
• Customer Service
• Telecalling

Keywords

• Customer Service Supervisor

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at

JOB TITLE

Customer Service Officer "face to face" | MAF Entertainment | Cinemas

ROLE SUMMARY

The role of the Customer Service Officer is to deliver an excellent customer experience to customers across the MAF Entertainment – All concepts across all regions.

ROLE PROFILE

• Provides a high standard of quality and efficient / friendly service as per Standard Operational Procedures.
• Handles all customer interactions with friendliness and professionalism, accommodating special requests and exceeding expectations.
• Shares customer preferences and important highlights with the team and the management.
• Ensures all guests receive the correct change and avoids cash under & over at all times.
• Makes everyone feel welcome, treats everyone as an individual and goes above and beyond to exceed expectations.
• Finds solutions and knows when to ask for help.

REQUIREMENTS

• 0-3+ years of experience in any Food and Beverage/Retail/Hospitality industry preferred.
• Basic English language verbal and written.
• Excellent communication skills.
• Team oriented, energetic, friendly, and outgoing.
• Flexible work night shifts, and on weekends and public holidays as per the roster.

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.