1284 Senior Operations Manager jobs in Dubai

Industrial Career Opportunity

We address global environmental challenges with sustainable solutions for air, water, and energy transition.

Our history of innovation dates back to 1966.

• Job description: Develop and implement process improvements in industrial settings.
• Required skills:

1. Expertise in industrial processes and systems.
2. Strong analytical and problem-solving skills.
3. Excellent communication and collaboration abilities.

Benefits:

• Competitive compensation and benefits package.
• Opportunities for career growth and professional development.

Join our mission to create a more sustainable future.

We are seeking a highly skilled Process Improvement Specialist to support the development, implementation, and maintenance of efficient processes, policies, and internal controls throughout our organization.

• Process Optimization:
1. Dive into identifying, evaluating, and implementing process improvements to increase efficiency, reduce costs, and enhance service quality.
2. Collaborate with cross-functional teams to map and streamline workflows, ensuring optimal use of resources and compliance with established standards.
3. Conduct process assessments and audits to identify areas for improvement and recommend solutions to boost productivity and mitigate risks.
• Policy Development:
1. Assist in crafting, reviewing, and updating company policies and procedures to ensure compliance with regulatory requirements, industry standards, and organizational goals.
2. E nsure that policies are consistently applied across departments, and support teams in understanding and adhering to company policies.
3. Provide guidance to departments regarding policy interpretation and implementation.
• Internal Controls:
1. Support the design, implementation, and maintenance of internal control frameworks to safeguard company assets, ensure financial integrity, and prevent fraud or errors.
2. Conduct regular assessments of internal controls, identifying weaknesses or gaps, and working with relevant teams to develop corrective action plans.
3. Monitor compliance with established internal controls and provide recommendations for improvements as needed.
• Audit and Risk Management:
1. Assist in coordinating internal audits to ensure compliance with financial, operational, and regulatory standards.
2. Help prepare audit documentation and respond to audit inquiries in a timely manner.
3. Monitor and report on audit findings and assist with the implementation of corrective actions.
• Training and Awareness:
1. Deliver training sessions for staff on process improvements, policies, and internal controls to promote a culture of compliance and efficiency.
2. Provide ongoing support and clarification to departments regarding process and policy changes.
• Reporting and Documentation:
1. Prepare and present regular reports on process performance, policy compliance, and internal control assessments to senior management.
2. Maintain accurate records of policies, procedures, and control documentation to ensure traceability and accountability.

Job Definition

• Support the Customer Group leadership team in achieving client and employee satisfaction, optimizing results on efficiency metrics, and maximizing performance through sustainable and repeatable process improvement strategies.
• Drive process improvement projects: Lead, monitor, participate in, and document process improvement initiatives to enhance performance and profitability. Partner with the Leadership Team to identify efficiency and cost-saving projects to achieve strategic objectives. Ensure high-impact projects targeting financial gains are regularly implemented.

Job Scope

• Drive solutions: Develop innovative solutions to improve Customer Group performance using cost-benefit analyses for short- and long-term decision-making.
• Coordinate initiatives: Create, implement, and govern new processes for specific functions, providing visibility to milestones and performance across all functions.
• Implementation of standards: Ensure end-to-end implementation of solutions according to high-performance benchmarks and standards.

What You'll Do

• Impact and efficiency: Lead coordination with other Customer Group team members to measure the impact and efficiency of new products and business processes.
• Reporting: Facilitate the development and maintenance of detailed models and dashboards for regional and global reporting.
• Opportunities: Oversee identification of operational weaknesses and help improve or innovate processes to maximize support team efficiency.
• Project efficiency: Coordinate with multiple teams on regional and site-level projects to monitor support and ensure timely completion, focusing on quality and service improvements, data analytics, migrations, people initiatives, reporting, standardization, and tracking plans, quality, and timelines.
• Planning: Estimate work efforts, identify project milestones, allocate resources, and ensure adherence to deadlines.
• Progress checks: Monitor progress, understand dependencies, communicate status to management and stakeholders, and coordinate schedules for meetings locally or across sites.
• Partner with business leaders: Proactively remove obstacles, enable progress, manage issue escalations, and support teams in balancing priorities.
• Deploy analytics expertise: Use analytical skills to solve problems and shift focus from detection and containment to prevention.
• Manage Lean Six Sigma strategy: Facilitate continuous production of products and initiatives in line with industry standards, regulations, and customer requirements.
• Execute optimal usage of BPS: Drive metrics related to the Balanced Scorecard to evaluate performance and reduce variability and defects in critical processes.
• Leadership in continuous improvement: Support ongoing efforts to meet and exceed customer requirements in a fast-paced environment.

Qualifications :

• Strong Excel skills are essential.
• Proven project management experience: Managing multiple end-to-end projects in a fast-paced environment within tight timescales (minimum 2 years).
• Organized: Excellent organizational and administrative skills, able to manage workload effectively.
• Communication: Ability to communicate clearly across different audiences and levels.
• Continuous Improvement: Innovative, creative, and constantly seeking process optimization.
• Analytical orientation: Demonstrate impact and efficacy of initiatives.
• Problem Solving: Ability to perform root cause analysis and drive results.
• Teamwork: Capable of working effectively in a matrixed, relationship-based organization.
• Proactive approach: Take ownership, provide solutions, and drive results independently.
• Bachelor's degree from a top university.

Additional Information :

• Competitive salary
• Discretionary annual bonus
• Medical insurance
• 40 days annual leave (including public holidays)
• Focus on wellbeing, including talks and self-development tools
• Global Employee Assistance Program

Remote Work : No

Employment Type : Full-time

Operations Excellence Lead

This role plays a pivotal part in ensuring seamless execution of operations, driving process improvements and achieving operational excellence.

As an Operations Excellence Lead, you will be based at one of our operational sites, supporting the Shift/Area Manager to carry out shift plans. You will contribute to pre-shift meetings, monitor procedures and escalate any issues to your manager.

Key Responsibilities:

• Measure and monitor workflows to track onsite performance and provide critical shift information.
• Support and train employees to deliver great service and supervise them in daily tasks.
• Collaborate with other departments to find solutions to common issues or support needs.
• Use data analysis to identify ways to optimise safety, quality and productivity.

A Day in the Life:

You will work on projects to improve processes, cultivate a safe working environment and increase workforce engagement. Experience in Lean Six Sigma and Kaizen techniques is desirable.

Join to apply for the Business Process Improvement & Reengineering Specialist role at Greenfix Property Care

Join to apply for the Business Process Improvement & Reengineering Specialist role at Greenfix Property Care

As a Business Process Improvement & Reengineering Specialist, you will play a crucial role in analyzing and improving our organization's business processes to drive efficiency and enhance overall performance. You will be part of the management team and report to the General Manager. In this role, you will collaborate with various teams across the company, to identify areas for improvement and implement solutions.

Your role as a Business Process Improvement and Reengineering Specialist at will contribute to the company's growth and development by streamlining processes, improving operational efficiency, and driving continuous improvement.

Key Responsibilities

• Interact with all levels of management and conduct and document in-depth analysis of existing business processes to identify inefficiencies and bottlenecks.
• Develop and implement strategies for process improvement, considering both operational and technological solutions.
• Collaborate with cross-functional teams to gather requirements, design new processes, and ensure successful implementation.
• Utilize data analysis tools and techniques to identify trends, patterns, and areas of improvement.
• Monitor and evaluate the effectiveness of process improvement initiatives and make necessary adjustments as needed.
• Provide training and guidance to employees on new processes and best practices.
• Stay up-to-date with industry trends and advancements in business process reengineering methodologies.
  
  

• Bachelor's or Master's degree in Business Administration, Management Information System, or any related field.
• 8-10 years of progressive experience in business analysis, business process reengineering or process improvement roles.
• Demonstrated track record of reengineering business processes and driving adoption across organization/department.
• Strong analytical and problem-solving skills, with the ability to assess complex situations and develop practical solutions.
• Experience of implementing continuous improvement processes.
• Clear understanding of business process streamlining methodologies.
• Proficiency in process mapping and modeling tools.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Knowledge of Lean Six Sigma methodologies and other process improvement frameworks is preferred.
  
  

• Increased efficiency and productivity in business processes.
• Reduction in process cycle time and lead time.
• Improved quality and accuracy of deliverables.
• Enhanced customer satisfaction and experience.
• Cost savings and resource optimization.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other
• Industries Household Services

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Ajman, Ajman Emirate, United Arab Emirates 5 months ago

Ajman, Ajman Emirate, United Arab Emirates 8 months ago

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Job Definition

• Support the Customer Group leadership team in achieving client and employee satisfaction, optimizing results on efficiency metrics, and maximizing performance through sustainable and repeatable process improvement strategies.
• Drive process improvement projects: Lead, monitor, participate in, and document process improvement initiatives to enhance performance and profitability. Partner with the Leadership Team to identify efficiency and cost-saving projects to achieve strategic objectives. Ensure high-impact projects targeting financial gains are regularly implemented.

Job Scope

• Drive solutions: Develop innovative solutions to improve Customer Group performance using cost-benefit analyses for short- and long-term decision-making.
• Coordinate initiatives: Create, implement, and govern new processes for specific functions, providing visibility to milestones and performance across all functions.
• Implementation of standards: Ensure end-to-end implementation of solutions according to high-performance benchmarks and standards.

What You'll Do

• Impact and efficiency: Lead coordination with other Customer Group team members to measure the impact and efficiency of new products and business processes.
• Reporting: Facilitate the development and maintenance of detailed models and dashboards for regional and global reporting.
• Opportunities: Oversee identification of operational weaknesses and help improve or innovate processes to maximize support team efficiency.
• Project efficiency: Coordinate with multiple teams on regional and site-level projects to monitor support and ensure timely completion, focusing on quality and service improvements, data analytics, migrations, people initiatives, reporting, standardization, and tracking plans, quality, and timelines.
• Planning: Estimate work efforts, identify project milestones, allocate resources, and ensure adherence to deadlines.
• Progress checks: Monitor progress, understand dependencies, communicate status to management and stakeholders, and coordinate schedules for meetings locally or across sites.
• Partner with business leaders: Proactively remove obstacles, enable progress, manage issue escalations, and support teams in balancing priorities.
• Deploy analytics expertise: Use analytical skills to solve problems and shift focus from detection and containment to prevention.
• Manage Lean Six Sigma strategy: Facilitate continuous production of products and initiatives in line with industry standards, regulations, and customer requirements.
• Execute optimal usage of BPS: Drive metrics related to the Balanced Scorecard to evaluate performance and reduce variability and defects in critical processes.
• Leadership in continuous improvement: Support ongoing efforts to meet and exceed customer requirements in a fast-paced environment.

Qualifications :

• Strong Excel skills are essential.
• Proven project management experience: Managing multiple end-to-end projects in a fast-paced environment within tight timescales (minimum 2 years).
• Organized: Excellent organizational and administrative skills, able to manage workload effectively.
• Communication: Ability to communicate clearly across different audiences and levels.
• Continuous Improvement: Innovative, creative, and constantly seeking process optimization.
• Analytical orientation: Demonstrate impact and efficacy of initiatives.
• Problem Solving: Ability to perform root cause analysis and drive results.
• Teamwork: Capable of working effectively in a matrixed, relationship-based organization.
• Proactive approach: Take ownership, provide solutions, and drive results independently.
• Bachelor's degree from a top university.

Additional Information :

• Competitive salary
• Discretionary annual bonus
• Medical insurance
• 40 days annual leave (including public holidays)
• Focus on wellbeing, including talks and self-development tools
• Global Employee Assistance Program

Remote Work : No

Employment Type : Full-time

• Oversee and manage all operational activities related to ocean freight.

• Prepare, verify, and manage all shipping documentation including Bill of Lading, commercial invoices, and packing lists.

• Coordinate with shipping lines for schedules, documentation submissions, and shipment tracking.

• Engage and manage office vendors, ensuring service quality and timely delivery.

• Facilitate inter-departmental coordination to ensure smooth and timely cargo handling.

• Monitor shipping schedules and implement cost-effective freight strategies.

• Maintain strong relationships with shipping lines, customs agents, and third-party logistics providers and NVOCC.

• Troubleshoot and resolve operational issues as they arise.

• Generate periodic performance and operations reports.

Competency and Skill Requirements:

• In-depth knowledge of ocean freight operations and international shipping regulations.

• Strong leadership and team management capabilities.

• Effective communication and interpersonal skills.

• High attention to detail and analytical problem-solving abilities.

• Strong documentation and compliance understanding.

Job-Related Skills:

• Customs and import/export clearance procedures.

• Ocean freight coordination.

• Vendor and partner relationship management.

• Logistics and supply chain documentation.

Digital Skills:

• Proficiency in Microsoft Office tools (Excel, Word, Outlook).

• Familiarity with shipping line or logistics management platforms.

• Basic data entry and report generation using digital tools.

Personal Qualities:

• Proactive with a solution-oriented mindset.

• Able to work under pressure and meet tight deadlines.

• Highly organized and dependable.

• Collaborative, with a strong team spirit.

• Results-driven and adaptable to change.

Experience and Qualifications:

• 4–6 years of relevant experience in a freight forwarding or logistics company, with a focus on ocean freight.

• Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field (preferred).

• Oversee and manage all operational activities related to ocean freight.

• Prepare, verify, and manage all shipping documentation including Bill of Lading, commercial invoices, and packing lists.

• Coordinate with shipping lines for schedules, documentation submissions, and shipment tracking.

• Engage and manage office vendors, ensuring service quality and timely delivery.

• Facilitate inter-departmental coordination to ensure smooth and timely cargo handling.

• Monitor shipping schedules and implement cost-effective freight strategies.

• Maintain strong relationships with shipping lines, customs agents, and third-party logistics providers and NVOCC.

• Troubleshoot and resolve operational issues as they arise.

• Generate periodic performance and operations reports.

Competency and Skill Requirements:

• In-depth knowledge of ocean freight operations and international shipping regulations.

• Strong leadership and team management capabilities.

• Effective communication and interpersonal skills.

• High attention to detail and analytical problem-solving abilities.

• Strong documentation and compliance understanding.

Job-Related Skills:

• Customs and import/export clearance procedures.

• Ocean freight coordination.

• Vendor and partner relationship management.

• Logistics and supply chain documentation.

Digital Skills:

• Proficiency in Microsoft Office tools (Excel, Word, Outlook).

• Familiarity with shipping line or logistics management platforms.

• Basic data entry and report generation using digital tools.

Personal Qualities:

• Proactive with a solution-oriented mindset.

• Able to work under pressure and meet tight deadlines.

• Highly organized and dependable.

• Collaborative, with a strong team spirit.

• Results-driven and adaptable to change.

Experience and Qualifications:

• 4–6 years of relevant experience in a freight forwarding or logistics company, with a focus on ocean freight.

• Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field (preferred).

Furless Group, a rapidly growing beauty brand encompassing Furless Permanent, The Trading Corner, and Furless Beauty Institute, is seeking a seasoned Operations Manager for Furless Beauty Institute. This role requires leadership and expertise in all aspects of operations, sales management, education, compliance, and administration within a high-caliber beauty vocational training institute.

The ideal candidate will have direct experience administering internationally recognized beauty programs such as CIDESCO, CIBTAC, and ITEC. They must be adept at managing teams, driving sales, overseeing administrative functions, and ensuring the highest standards of education and regulatory compliance. The position includes managing the Dubai-based facility, with opportunities to expand to the GCC market. Reporting to the CEO, the Operations Manager will collaborate with departments such as Sales, Marketing, and Finance.

KEY RESPONSIBILITIES:

• Provide development, guidance, and leadership to the education, sales, and administrative teams, creating a high-performing culture focused on student success and operational excellence.
• Inspire and manage instructors and staff, ensuring alignment with institutional goals through performance reviews, KPI setting, training, and skills development.
• Drive team collaboration and mentorship to establish a culture of continuous learning and innovation across the institute.
• Act as a senior leadership team member, contributing to strategic planning, growth initiatives, and cross-functional coordination.

2) Sales and Administration Oversight

• Lead the sales team, ensuring they meet enrollment and revenue targets through effective training, coaching, and strategic planning.
• Oversee the administrative team to ensure operational efficiency, effective record management, and student satisfaction throughout the enrollment and education process.
• Collaborate with Sales and Marketing to align strategies with the institute’s growth and promotional goals.

3) Operations and Compliance

• Strategically design and implement educational programs that meet international standards, including CIDESCO, CIBTAC, and ITEC.
• Ensure full compliance with all local and international regulations, including KHDA, DHA, and other governing bodies. ● Lead curriculum development, integrating trends and industry advancements, while ensuring adherence to compliance standards.
• Manage the efficient scheduling of classes, instructors, and training/treatment rooms to optimize facility use. ● Analyze data to assess business performance, identify opportunities, and recommend improvements to meet operational goals.
• Develop, monitor, and oversee budgets, P&L, and expense reports to ensure financial accuracy and accountability.

4) Educational Content and Student Experience

• Ensure course content is innovative, engaging, and aligned with industry demands to attract and retain students. ● Oversee the development and maintenance of the online education platform, improving accessibility and learning outcomes.
• Enhance the student experience by addressing challenges related to education and personal development, ensuring successful progress toward graduation and licensure.
• Organize and execute industry events, guest lectures, and networking opportunities to enrich the educational journey.

5) Compliance and Quality Assurance

• Maintain compliance with regulatory and accrediting bodies, ensuring the institute adheres to the highest operational and educational standards.
• Conduct regular audits of student records, instructor qualifications, and classroom performance to assure quality and compliance.
• Stay up-to-date with changes in regulations and implement updates to policies and procedures as needed.

Ideal Candidate Qualifications

• Experience : 8–10 years in vocational beauty education, operational management, and compliance oversight within beauty training institutes.
• Expertise : Advanced knowledge of CIDESCO, CIBTAC, and ITEC standards and a track record of successful compliance management.
• Education : Diploma in esthetics/skin care required; Bachelor’s or associate degree is advantageous. DHA Allied Health Professional licensure is a plus.
• Leadership : Proven expertise in leading diverse teams, including sales, education, and administration, with a collaborative and proactive approach.
• Sales Acumen : Strong ability to drive and manage sales performance, supporting team growth and achieving revenue goals.
• Technical Skills : Proficiency in Microsoft Office Suite, Excel, PowerPoint, and digital platforms for learning and analytics.
• Communication : Exceptional verbal and written communication skills, with a strong focus on detail and client service.
• Adaptability : Ability to work flexible hours, including weekends and evenings, as needed. Valid UAE driver’s license required.