1170 Senior Operations Manager jobs in Dubai

A Quality Assurance Specialist

This role involves applying conceptual QHSES Assurance knowledge with moderate guidance and direction from colleagues and leadership. The specialist will be responsible for solving a range of straightforward QHSES Assurance problems. They will analyze possible solutions using standard procedures and build knowledge of the company, processes, and customers.

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• Perform audits as per plan on a monthly basis and report timely results/reports
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• Update established procedures and assist in preparing new procedures on a timely basis
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• Assist in developing statistical tools and analysis to monitor KPIs/QLs and other measurements
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• Maintain and publish agreed KPI, QI, and COQ of key functions of the fabrication yard and projects; management reports on a monthly and quarterly basis in soft and hard copies
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• Prepare and review procedures and work instructions
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• Collaborate with internal stakeholders to review audit results and findings to ensure effective root cause analysis of processing problems or challenges
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• Facilitate and lead project teams of specialists, process owners, or other staff to ensure completion of process improvement implementation
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• Use analytical and logical approaches to troubleshoot deficiencies and resolve issues through problem-solving techniques, Lean tools and principles, coaching and communication with process owners, and corrective actions
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• Define best practices and foster a culture of process discipline and standardization
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• Coach and mentor process owners to ensure understanding and use of trend analysis and data-driven decision-making
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• Provide process analysis, ensuring quality standards are met and proposing quality improvements
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• Ensure sustainability of process improvements and corrective actions through 30/60/90-day verification audits before final closure
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• Collaborate with applicable functional leadership to monitor and measure/validate process outputs as needed
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• Assist in maintaining New Management Systems by facilitating reviews and revising policies/procedures
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• Present New Management System results to site/business leadership as needed
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• Represent the Quality department on special projects as assigned
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• Perform quality assurance review of all management system documents within specified review cycles and governance procedures
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• Expedite documents through review cycles and publish upon final approval
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• Coordinate the repository for all documents transmitted by functional users for review
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• Ensure QC system attributes for documents to ensure quality reporting
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• Perform void, supersedes, and deletions of documents in the EDMS
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• Administer EDMS training to new team members and assign user rights after training
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• Participate in the design, implementation, and enforcement of company document templates for the development or revision of all documents
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• Advise on best practices for document creation and organization within the EDMS management system
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• Report MS updates of activity bi-weekly and monthly to the company intranet
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• Format integration documents, circulate for approval, and integrate into management systems

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• Bachelor's degree in engineering preferred, or relevant field of study
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• 5+ years of relative industry experience related to EPC construction or fabrication
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• Excellent analytical and problem-solving skills
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• Attention to detail
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• Proficient in Microsoft Office (Word, Excel, PowerPoint, Visio) and related software
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• Ability to synthesize complex information and design workflows and procedures
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• Ability to generate creative solutions
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• Ability to translate concepts into simplified written and visual training material; use stakeholder feedback to improve solutions
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• Strong communication skills at all levels and ability to explain complex technical situations
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• Experience handling variables with limited standardization; Lean/Continuous Improvement concepts familiarity
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• ISO Auditor training or experience with ISO 9001, 14001, 45001 or other QMS
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• Ability to work as a team member and as a team leader
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• Broad experience with various Management Systems software
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• Deliver positive key performance indicators monthly related to productivity

Our ingenuity fuels daily life. Together, we've forged trusted partnerships across the energy value chain to make ideas a reality: laying subsea infrastructure, installing platforms offshore, designing offshore wind infrastructure, and reshaping onshore energy delivery safely and sustainably. For more than 100 years, we've been making the impossible possible and are driving the energy transition with more than 30,000 of the brightest minds across 54 countries.

Job Definition

• Support the Customer Group leadership team in achieving client and employee satisfaction, optimizing results on efficiency metrics, and maximizing performance through sustainable and repeatable process improvement strategies.
• Drive process improvement projects: Lead, monitor, participate in, and document process improvement initiatives to enhance performance and profitability. Partner with the Leadership Team to identify efficiency and cost-saving projects to achieve strategic objectives. Ensure high-impact projects targeting financial gains are regularly implemented.

Job Scope

• Drive solutions: Develop innovative solutions to improve Customer Group performance using cost-benefit analyses for short- and long-term decision-making.
• Coordinate initiatives: Create, implement, and govern new processes for specific functions, providing visibility to milestones and performance across all functions.
• Implementation of standards: Ensure end-to-end implementation of solutions according to high-performance benchmarks and standards.

What You'll Do

• Impact and efficiency: Lead coordination with other Customer Group team members to measure the impact and efficiency of new products and business processes.
• Reporting: Facilitate the development and maintenance of detailed models and dashboards for regional and global reporting.
• Opportunities: Oversee identification of operational weaknesses and help improve or innovate processes to maximize support team efficiency.
• Project efficiency: Coordinate with multiple teams on regional and site-level projects to monitor support and ensure timely completion, focusing on quality and service improvements, data analytics, migrations, people initiatives, reporting, standardization, and tracking plans, quality, and timelines.
• Planning: Estimate work efforts, identify project milestones, allocate resources, and ensure adherence to deadlines.
• Progress checks: Monitor progress, understand dependencies, communicate status to management and stakeholders, and coordinate schedules for meetings locally or across sites.
• Partner with business leaders: Proactively remove obstacles, enable progress, manage issue escalations, and support teams in balancing priorities.
• Deploy analytics expertise: Use analytical skills to solve problems and shift focus from detection and containment to prevention.
• Manage Lean Six Sigma strategy: Facilitate continuous production of products and initiatives in line with industry standards, regulations, and customer requirements.
• Execute optimal usage of BPS: Drive metrics related to the Balanced Scorecard to evaluate performance and reduce variability and defects in critical processes.
• Leadership in continuous improvement: Support ongoing efforts to meet and exceed customer requirements in a fast-paced environment.

Qualifications :

• Strong Excel skills are essential.
• Proven project management experience: Managing multiple end-to-end projects in a fast-paced environment within tight timescales (minimum 2 years).
• Organized: Excellent organizational and administrative skills, able to manage workload effectively.
• Communication: Ability to communicate clearly across different audiences and levels.
• Continuous Improvement: Innovative, creative, and constantly seeking process optimization.
• Analytical orientation: Demonstrate impact and efficacy of initiatives.
• Problem Solving: Ability to perform root cause analysis and drive results.
• Teamwork: Capable of working effectively in a matrixed, relationship-based organization.
• Proactive approach: Take ownership, provide solutions, and drive results independently.
• Bachelor's degree from a top university.

Additional Information :

• Competitive salary
• Discretionary annual bonus
• Medical insurance
• 40 days annual leave (including public holidays)
• Focus on wellbeing, including talks and self-development tools
• Global Employee Assistance Program

Remote Work : No

Employment Type : Full-time

Job Definition

• Support the Customer Group leadership team in achieving client and employee satisfaction, optimizing results on efficiency metrics, and maximizing performance through sustainable and repeatable process improvement strategies.
• Drive process improvement projects: Lead, monitor, participate in, and document process improvement initiatives to enhance performance and profitability. Partner with the Leadership Team to identify efficiency and cost-saving projects to achieve strategic objectives. Ensure high-impact projects targeting financial gains are regularly implemented.

Job Scope

• Drive solutions: Develop innovative solutions to improve Customer Group performance using cost-benefit analyses for short- and long-term decision-making.
• Coordinate initiatives: Create, implement, and govern new processes for specific functions, providing visibility to milestones and performance across all functions.
• Implementation of standards: Ensure end-to-end implementation of solutions according to high-performance benchmarks and standards.

What You'll Do

• Impact and efficiency: Lead coordination with other Customer Group team members to measure the impact and efficiency of new products and business processes.
• Reporting: Facilitate the development and maintenance of detailed models and dashboards for regional and global reporting.
• Opportunities: Oversee identification of operational weaknesses and help improve or innovate processes to maximize support team efficiency.
• Project efficiency: Coordinate with multiple teams on regional and site-level projects to monitor support and ensure timely completion, focusing on quality and service improvements, data analytics, migrations, people initiatives, reporting, standardization, and tracking plans, quality, and timelines.
• Planning: Estimate work efforts, identify project milestones, allocate resources, and ensure adherence to deadlines.
• Progress checks: Monitor progress, understand dependencies, communicate status to management and stakeholders, and coordinate schedules for meetings locally or across sites.
• Partner with business leaders: Proactively remove obstacles, enable progress, manage issue escalations, and support teams in balancing priorities.
• Deploy analytics expertise: Use analytical skills to solve problems and shift focus from detection and containment to prevention.
• Manage Lean Six Sigma strategy: Facilitate continuous production of products and initiatives in line with industry standards, regulations, and customer requirements.
• Execute optimal usage of BPS: Drive metrics related to the Balanced Scorecard to evaluate performance and reduce variability and defects in critical processes.
• Leadership in continuous improvement: Support ongoing efforts to meet and exceed customer requirements in a fast-paced environment.

Qualifications :

• Strong Excel skills are essential.
• Proven project management experience: Managing multiple end-to-end projects in a fast-paced environment within tight timescales (minimum 2 years).
• Organized: Excellent organizational and administrative skills, able to manage workload effectively.
• Communication: Ability to communicate clearly across different audiences and levels.
• Continuous Improvement: Innovative, creative, and constantly seeking process optimization.
• Analytical orientation: Demonstrate impact and efficacy of initiatives.
• Problem Solving: Ability to perform root cause analysis and drive results.
• Teamwork: Capable of working effectively in a matrixed, relationship-based organization.
• Proactive approach: Take ownership, provide solutions, and drive results independently.
• Bachelor's degree from a top university.

Additional Information :

• Competitive salary
• Discretionary annual bonus
• Medical insurance
• 40 days annual leave (including public holidays)
• Focus on wellbeing, including talks and self-development tools
• Global Employee Assistance Program

Remote Work : No

Employment Type : Full-time

• Responsible for day-to-day operations & set up mechanisms/processes to monitor payment success rates 24x7 across banks, partners, merchants, and improve the same through operational excellence.
• Formulate business strategies in terms of structures, costs, and business capabilities for each country we operate in.
• Implement efficient processes and look for new opportunities.
• Oversee the implementation of technology solutions throughout the organization.
• Manage relations and negotiations with partners and local acquirers.
• Evaluate risk and lead quality assurance efforts.
• Analyze performance results and optimize accordingly.
• Understand dLocal operations to detect and prevent operational and system/technical problems and suggest improvements with strategic thinking.
• Work closely with other departments to support their needs by providing transaction information, feedback from local providers, and analysis of current issues affecting clients and processes.

• A solid background in payments operations and a technical background is essential.
• 7+ years of experience as an Operations Manager in a similar business model.
• Solid experience in banking, financial services, the payment industry, fintech, acquirers, or similar.
• Open to constant change in an ambiguous, fast-paced environment; a self-starter willing to work across time zones with global teams.
• Knowledge of data analytics and reporting.
• Knowledge of SQL required.
• Familiarity with all business functions including legal, finance, product, and IT.
• Outstanding presentation, reporting, and communication skills.
• Attention to detail.
• Curious profile and positive attitude.
• Exceptional organizational skills to manage multiple activities and projects simultaneously.
• Ability to work with tight deadlines.
• Advanced/Fluent English.
• Ability to travel.
• Team spirit.

• Remote work: work from anywhere or one of our offices around the globe.*
• Flexibility: flexible schedules driven by performance.
• Dynamic industry: work in a fast-evolving fintech environment with opportunities to build and innovate.
• Referral bonus program: refer talented colleagues and get rewarded.
• Learning & development: access to a Premium Coursera subscription.
• Language classes: free English, Spanish, or Portuguese classes.
• Social budget: monthly budget to socialize with your team (in person or remotely).
• dLocal Houses: rent a house to work remotely for a week anywhere in the world with your team.

Job Summary:

The Operations Manager has a responsibility to achieve Customer Satisfaction from kitting release till shipment. This must be achieved while uncompromising safety for all collaborators.

They will be warrant of the compliant execution of Flow Control Products in terms of quality engineering and customer requirements.

The Operations Manager must drive a Capital Expenditure and automation Plan in line with the Plant strategy and business requirements.

The job is based in Dubai UAE.

In This Role Your Responsibilities Will Be:

• Responsible for the POR Production on monthly weekly and daily level
• Manages the incoming goods process
• Manages the kitting process to feed the assembly lines
• Ensures technical capabilities are available in the teams through proper training inter-department flexibility and other formalized certifications
• Ensures HSE and 5S1 targets in shop floor across stores assembly and paint shop areas
• Ensures adequate execution capacity in line with projected load
• Support the Oracle recovery performance and System knowledge across the teams
• Ensures Engineering initiatives support customer and HSE requirements
• Coordinate casualties management activities in order to achieve the fastest recovery for customer satisfaction
• Propose and coordinate a CAPEX plan for Dubai plant
• Strongly support Budget and POR process each month to reach Sales targets
• Adhere to Environment Health & Safety Norms

Who you are

• Customer Focus: Understands and anticipates customer needs to ensure high satisfaction.
• Solution Oriented: You naturally look for practical ways to overcome challenges

For this Role You Will Need:

• Mechanical Engineering degree
• 5 years experience minimum in Engineer to Order manufacturing environment
• Technical expertise/exposure on control valves

Preferred Qualifications that Set You Apart:

• Knowledge of Fisher Valves
• Foundry knowledge
• knowledge of welding technical requirements

Our Culture & Commitment to You

At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible competitive benefits plans to meet you and your familys physical mental financial and social needs. We provide medical insurance plans Employee Assistance Program tuition reimbursement employee resource groups recognition and much more. Our culture prioritizes work-life balance and offers flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave.

Our training programs and initiatives focus on end-to end development from onboarding through senior leadership. We provide a wide range of development opportunities including face-to-face and virtual training mentorship and coaching project management and on-the-job training.

Required Experience:

Manager

We are seeking a dynamic and experienced Operations Manager to join our team and oversee the day-to-day operations of our home nursing services. The ideal candidate will have a strong background in healthcare management, excellent leadership skills, and a passion for providing exceptional care to clients in the comfort of their homes.

Responsibilities:

• Oversee the daily operations of the home nursing services, ensuring efficiency, quality, and compliance with regulatory standards.
• Manage and mentor a team of nursing staff, providing guidance, support, and training as needed.
• Develop and implement policies and procedures to optimize workflow and enhance the delivery of care.
• Coordinate with other departments, including HR, finance, and scheduling, to ensure seamless operations.
• Monitor and analyze key performance indicators to identify areas for improvement and implement strategies to enhance service delivery.
• Collaborate with healthcare professionals, clients, and their families to develop and implement personalized care plans.
• Conduct regular audits and quality assurance checks to maintain high standards of care.
• Stay current with industry trends, regulations, and best practices to ensure compliance and innovation in service delivery.
• Handle any escalated issues or complaints in a timely and professional manner, working towards resolution and client satisfaction.

Qualifications:

• Bachelor's degree in healthcare administration, business management, or a related field (Master's degree preferred)
• Minimum of 5 years of experience in healthcare management, preferably in home nursing or a similar setting
• Fluent in Arabic and English (both written and spoken)
• Strong leadership abilities with excellent interpersonal and communication skills
• Proven track record of effectively managing teams and driving performance improvement
• Knowledge of healthcare regulations, policies, and procedures
• Ability to multitask, prioritize, and problem-solve in a fast-paced environment
• Proficient in Microsoft Office Suite and other relevant software applications

An Operations manager is responsible for overseeing the daily operations of a company, ensuring that all activities are carried out efficiently, safely, and in compliance with applicable regulations and standards.

Key Responsibilities :

1. Planning and coordinating daily operational activities, including production, logistics, maintenance, and quality control.
2. Ensuring that all operations are carried out in compliance with applicable regulations and standards, including safety, environmental, and quality requirements.
3. Monitoring key performance indicators (KPIs), such as production output, inventory levels, and customer satisfaction, and adjusting operations as needed.
4. Leading and supervising a team of employees, including setting goals, providing feedback and coaching, and ensuring a positive work environment.
5. Developing and implementing operational policies, procedures, and processes to improve efficiency and reduce costs.
6. Collaborating with other departments, such as sales, marketing, and finance, to ensure that operational activities are aligned with overall business goals and objectives.
7. Identifying and recommending new technologies, equipment, and tools to improve operational efficiency and effectiveness.
8. Communicating effectively with customers, suppliers, and other stakeholders, including providing regular updates on operational activities and performance.
9. Conducting periodic audits and inspections to ensure compliance with operational policies, procedures, and processes.
10. Ensuring that all equipment and facilities are properly maintained and in good working condition.

The ideal candidate for an Operations In charge position should have a bachelor's degree in business administration, engineering, or a related field, as well as several years of experience in operations management. They should have excellent leadership and organizational skills, as well as strong analytical and problem-solving abilities. They should also have excellent communication skills and the ability to work effectively in a team environment. Additionally, knowledge of operational best practices, quality control, and supply chain management principles is required, as well as a commitment to ongoing learning and professional development.

To manage day-to-day shift operations across all functions and ensure the timely and efficient delivery of airline catering services following SLAs, Planned Time of Service (PTS), and other key performance indicators.

Key Result Areas

• Ensure full compliance with relevant operational standards, regulatory requirements, and safety protocols. Review incidents, escalate appropriately, and implement corrective actions to mitigate risk.
• Oversee all operational functions during the shift to achieve optimal service delivery. Support management in meeting key performance indicators (KPIs), including on-time delivery and service quality.
• Collaborate with internal departments and external stakeholders to meet service delivery expectations. Escalate critical issues with actionable recommendations.
• Coordinate across departments to maintain operational resilience. Manage and escalate disruptions, activating business continuity plans when required.
• Support and implement Lean initiatives to improve operational processes. Oversee shift activities to ensure timely and safe execution of handovers and service schedules.
• Execute approved operational procedures and provide ongoing guidance to Assistant Operations Managers to ensure consistent and efficient execution.
• Monitor and manage team performance, identifying and supporting high-potential talent and addressing underperformance effectively. Resolve conflicts pragmatically to maintain productivity.
• Provide coaching and mentoring to direct and indirect reports. Promote a culture of continuous learning and self-development aligned with organisational goals.
• Assess manpower requirements in coordination with Senior Operations Managers. Provide input into workforce planning and recruitment processes as needed.
• Lead shift operations across all functions to ensure timely delivery of services in compliance with SLAs, PTS, and other key metrics.

Job Context

This role operates within established operational frameworks and standard procedures. The jobholder is expected to stay informed of external and internal factors that may affect operational practices and proactively adapt to evolving challenges.

Minimum Education, Experience & Skills

Qualifications

• Bachelor's degree or equivalent qualification (required)
• Lean Six Sigma certification (preferred)

Experience & Knowledge

• Minimum 7 years of experience in managing large-scale operational activities, preferably within logistics, airline catering, or airside operations
• Proven experience in leading service improvement and operational efficiency initiatives

Skills

• Strong communication skills across all levels of the organisation
• Results-oriented with strong problem-solving capabilities
• Ability to build effective working relationships with internal and external stakeholders
• Confident in challenging processes and driving innovation
• Proven analytical skills and ability to interpret quantitative and qualitative data

• Monitor the end-to-end execution of real estate development projects in coordination with project management, engineering, and design teams.
• Track progress against project milestones, budgets, and timelines; proactively identify and address bottlenecks.
• Support the preparation and execution of project delivery plans, including site readiness, approvals, and handovers.

• Establish and refine SOPs (Standard Operating Procedures) for operations across departments.
• Identify gaps in workflows and propose solutions to improve efficiency, accountability, and output.
• Maintain operational dashboards, reports, and documentation to support decision-making.

• Coordinate with departments such as Sales, Marketing, Legal, Finance, and Procurement to ensure seamless information flow and alignment on project deliverables.
• Act as a central point of communication for internal teams and external vendors to resolve operational issues.

• Manage relationships with key vendors, contractors, and consultants to ensure timely execution and service quality.
• Oversee contract compliance, payment schedules, and performance benchmarks.

• Ensure operational processes comply with local regulations, health & safety standards, and internal governance policies.
• Support risk assessments and mitigation planning for project and operational risks.

• Bachelor's degree in Engineering, Construction Management, Business Administration, or related field (MBA or PMP certification is a plus).
• 6–10 years of experience in operations or project management, preferably within real estate development or construction.
• Strong understanding of project life cycles in real estate, including regulatory processes, design, procurement, and execution.
• Proven ability to manage multiple projects and teams simultaneously in a fast-paced environment.
• Excellent organizational, analytical, and communication skills.
• Proficient in project management tools (e.g., MS Project, Primavera, or similar) and ERP systems.

• Competitive salary with performance-based incentives.
• Health and wellness benefits.
• Opportunities for career progression in a fast-growing real estate company.
• Exposure to landmark projects and industry leaders.
• A collaborative and high-performance work environment