21 Senior Roles jobs in Dubai

Our Front of House and Culinary Roles in Dubai

Are you a creative individual with a passion for delivering exceptional customer service? We are recruiting for various roles across our Front of House and Culinary teams.

• Able to work in a fast-paced environment
• Excellent communication skills
• Ability to work as part of a team

We offer a competitive salary package, opportunities for career growth and development, and the chance to be part of a world-class team.

• Demi Chef
• Pastry CDP
• Pastry Commis
• Senior Stewarding

If you have a passion for culinary arts and excellent customer service, we would like to hear from you.

Job Purpose

The Emirates Group is a highly profitable business comprising Emirates Airline, the largest international airline in the world, and dnata, one of the world's biggest air services providers. With headquarters in Dubai, working with us places you at the forefront of technological advances in the aviation industry while offering a dynamic lifestyle.

If you're seeking a position that allows you to thrive professionally and develop your career in the aviation industry, look no further. We have openings for passionate travelers who enjoy collaborating with customers and colleagues worldwide.

We are looking for exceptional individuals to join our Customer Service team. Successful candidates will undergo extensive training, including systems and customer service skills, and be assigned to areas across the group: Emirates Airport Services, dnata, Marhaba services, and the Contact Centre.

During The Hiring Process, You Can Expect

1. Apply: Submit your application. We will confirm receipt via email.
2. Review: Our Recruitment Team will review your application.
3. Video Interview and Assessment: Shortlisted candidates will receive a link to an on-demand, interactive, gamified video interview via HireVue, which is a critical step for progression.
4. Offer: Successful candidates will receive an employment offer including benefits.

Below are specific job details for each role:

I. Customer-facing Roles

Airport Services Agent (EK/dnata) & Marhaba Services Agent

As an Airport Service Agent, you will deliver excellent customer service during check-in, boarding, and baggage handling, ensuring a seamless journey for passengers.

Marhaba Services Agents provide exceptional travel assistance, especially for VIPs, unaccompanied minors, or passengers with special needs, ensuring high-quality care throughout their journey.

II. Back-office Role

Contact Centre Agent

You will be the voice of Emirates, providing accurate information and support through various digital channels and voice support, ensuring customers feel valued and supported.

Qualifications

• Fluency in spoken and written English
• Additional language skills are a plus
• A levels/High School certificate
• Excellent interpersonal and customer service skills
• Willingness to work in shifts
• Proficiency in Windows (Word, Excel, Email)
• Willing to wear a uniform for front-line roles

For back-office roles, proficiency in English and at least one of the following languages is required: Arabic, Czech, French, German, Italian, Japanese, Mandarin, or Korean. The ability to type accurately and communicate effectively is essential.

Experience the excitement of front-line or behind-the-scenes roles with dnata, Marhaba, and Emirates Airport Services. We offer full-time and part-time opportunities, with a focus on delivering high standards of service and making a positive impact on travelers' lives.

Salary & Benefits

Join us in Dubai for an attractive salary and travel benefits, including discounts on flights and hotel stays worldwide. Experience life and work in our vibrant, cosmopolitan city by visiting the Dubai Lifestyle section on our website emiratesgroupcareers.com.

Our team is seeking a skilled and experienced Service Operations Coordinator to join our ranks. In this role, you will be responsible for creating and maintaining SAP sales orders for the Product Service Line (PSL) Service Coordinator under general supervision.

• Process order to cash, plant maintenance, and procurement data entry with high accuracy and efficiency.
• Support Service Coordinators by ensuring timely and accurate processing of customer requests.
• Reconcile daily inventory commitment and resolve any discrepancies in a timely manner.
• Troubleshoot and resolve SAP order to cash issues with minimal support from senior colleagues.
• Collaborate closely with resource planners to maintain scheduling accuracy and dispatch jobs in SAP.
• Work effectively with multiple teams to resolve complex scheduling issues.
• Prepare requisitions and process cost transfers to sales orders or mobile business units (MBUs).
• Assign sundry item costs to MBUs using standing maintenance orders.
• Promote safety awareness and environmental consciousness throughout all operations.
• Ensure compliance with Health, Safety, and Environmental (HSE) regulations at all times.

• Proficient in SAP software and its applications.
• Excellent analytical and problem-solving skills.
• Ability to work under pressure and meet deadlines.
• Strong communication and teamwork skills.
• Bachelor's degree in Business Administration or related field.

• A competitive salary and benefits package.
• Ongoing training and development opportunities.
• A dynamic and supportive work environment.
• The opportunity to work on challenging projects and develop your skills.

As a Service Operations Coordinator, you will play a critical role in ensuring the smooth operation of our services. You will have the opportunity to work with a talented team of professionals and contribute to the success of our organization.

Cruise ships present a unique and dynamic work environment. We are seeking skilled professionals to join our crew in various roles.

The ideal candidate will possess good physical form, strong communication skills, and be able to work efficiently in fast-paced environments.

• Collection of orders via invoices
• Efficient packaging and sticking of goods in both warm and cold warehouses

Applicants must be self-sufficient and capable of supporting themselves while working abroad. It's essential to have reliable financial means to cover living expenses during their employment period.

Zutari is a management-owned engineering consultancy with a legacy of over 90 years, working with clients and communities to co-create solutions that improve lives and shape a better future.

We seek experienced professionals for infrastructure site supervision roles in the UAE on key civil projects.

We welcome applications from qualified candidates for senior utility / NOC engineer, HSE manager, document controller roles.

• Senior Utility / NOC Engineer: Proven experience in infrastructure and civil site supervision, minimum 10-20 years of experience, prior involvement in UAE-based projects.
• HSE Manager: Strong coordination, problem-solving, and communication skills, commitment to delivering quality, safety, and compliance on site.
• Document Controller: Experience in document control, strong organizational and time management skills.

The successful candidate will have the opportunity to work on high-profile projects and contribute to our team's success.

To be considered for this role, please submit your application, including your CV and cover letter.

ABOUT THE COMPANY

Emaar Hospitality Group, a premier global provider of enriching, personal and memorable lifestyle experiences. As an innovative, agile and influential leader in hospitality, Emaar Hospitality Group is a wholly-owned subsidiary of Emaar Properties PJSC, the developer of elegantly designed and exceptionally built property, malls and hospitality projects across the world.

Address Hotels + Resorts is the first brand launched by Emaar Hospitality Group with properties situated in some of the most sought-after locations. Address brings a fresh identity to the global hospitality and service sector by setting new benchmarks with its gracious hospitality and exceptional service.

Recognized for its fusion of contemporary style with a touch of classic elegance, Address Hotels + Resorts enriches the lives of its guests with intuitive experiences. Staying true to its tagline 'Where Life Happens', Address offers its guests opportunities to celebrate life and its most cherished moments. It's the ultimate Address.

ABOUT THE FUNCTION

This function is to ensure exceptional Guest Experiences in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless stay experience. Ensure that each guest becomes a happy fan of our Rooms & other facilities, by delighting them from Check in until Check out.

WHAT YOU WILL NEED TO SUCCEED

• Genuine service personality, with high EQ.
• Minimum 2 years of experience in front office in a 5 star hospitality industry.
• Minimum of a high school diploma is required / College degree in Hotel Management or a related field is preferred.
• Oversee and ensure all operational tasks in Front Office are conducted in line with the service standards and procedures.
• Coaching and training on-the-job.
• Providing constructive feedback (on- and off-the-job).
• Analyzing operations and assigning resources accordingly.
• Conducting huddles during shifts to ensure seamless communication.
• Prevent complaints and ensure adequate service recovery where needed.
• Pro-actively communicate with fellow Ambassadors, always with the guest's interests at heart.

COMPETENCIES

• Put Customer First
• Drive for Results
• Learning
• Resilience
• Adaptability

At Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate.

Customer Focus

Customers are our number one priority. We take pride in delivering on our promises and above all we value the trust they place in us to deliver flawless products, services and experiences.

Ownership Mindset

No detail is too small, no challenge is too big and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, so we are fit for the future and to compete.

Fast Paced

Speed is everything in business. We evolve and adapt quickly and have the willpower, skills, knowledge and passion needed to deliver extraordinary speed for our customers.

Talent and Tenacity

Our people are heroes, superhumans and warriors. We are a team of great pooled talent that dream big and act quickly, with high energy and positivity.

Adaptability

We keep up with the times, disrupting and challenging the status quo. We challenge conventional wisdom and ourselves, we expect the unexpected, and we develop products and services that reflect the future.

We are currently recruiting for skilled general dentists in private dental practices in Dubai.

This is a unique opportunity to work in modern, well-equipped clinics and gain experience in a new environment and country.

• A degree in dentistry is essential, along with a DHA license and at least 3-4 years of experience as a specialist dentist.
• Good English language skills are also required.

• A competitive salary and benefits package, including housing support.
• Assistance with local registration and relocation.

About this role:

We are seeking a highly skilled Financial Planning and Analysis (FP&A) Manager to lead our financial planning and reporting efforts.

Key responsibilities include:

• Developing and implementing comprehensive financial plans and forecasts that align with the company's strategic objectives.
• Providing insightful financial analysis and recommendations to inform business decisions.
• Maintaining accurate and timely financial reports, including budget versus actual comparisons.

About you:

To be successful in this role, you will need:

• A minimum of 5 years of experience in FP&A, with a strong understanding of accounting principles and financial reporting.
• Professional certifications such as ACA, CIMA, ACCA, CMA, CFA, or CPA are highly desirable.
• Excellent verbal and written communication skills, with the ability to effectively present complex financial information to non-financial stakeholders.
• Advanced proficiency in Microsoft Excel and other financial modeling tools.

About our organization:

We are a dynamic and innovative company with a strong commitment to data-driven decision making.

This is an excellent opportunity for a motivated and experienced FP&A professional to join our team and contribute to our success.

Emaar Hospitality Group, a premier global provider of enriching, personal and memorable lifestyle experiences. As an innovative, agile and influential leader in hospitality, Emaar Hospitality Group is a wholly-owned subsidiary of Emaar Properties PJSC, the developer of elegantly designed and exceptionally built property, malls and hospitality projects across the world, created in 2007, Emaar Hospitality Group owns and manages a portfolio of hospitality assets and brands including Address Hotels + Resorts, Vida Hotels and Resorts, in addition to serviced residences, leisure clubs, and a comprehensive portfolio of restaurants and spas. The group plans to introduce its brands in key gateway cities and destinations in Europe, India, China, Middle East and North Africa. Emaar Hospitality Group is also the Official Hotel and Hospitality Partner of Expo 2020 Dubai.

This function is to ensure exceptional Dining Experiences in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless dining experience. Ensure that each guest becomes a happy fan of our restaurants, by delighting them from welcome until farewell.

• Genuine service personality, with high EQ.
• Minimum 2 years' F&B experience in 5-star hospitality industry
• Minimum of a high school diploma is required / College degree in Hotel Management or a related field.

At Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate.

Customers are our number one priority. We take pride in delivering on our promises and above all we value the trust they place in us to deliver flawless products, services and experiences.

No detail is too small, no challenge is too big and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, so we are fit for the future and to compete.

Speed is everything in business. We evolve and adapt quickly and have the willpower, skills, knowledge and passion needed to deliver extraordinary speed for our customers.

Our people are heroes, superhumans and warriors. We are a team of great pooled talent that dream big and act quickly, with high energy and positivity.

We keep up with the times, disrupting and challenging the status quo. We challenge conventional wisdom and ourselves, we expect the unexpected, and we develop products and services that reflect the future.