56 Sharjah Islamic Bank jobs in Sharjah

Location

Remote - Global

Full time

Remote

Operations

About the company

Trust Wallet is the leading non-custodial cryptocurrency wallet, trusted by over 200 million people worldwide to securely manage and grow their digital assets. Our vision is to give individuals the freedom to own their assets, confidently participate in the future economy, and access opportunities that enhance their lives. Our mission is to be a trusted personal companion — helping users safely navigate Web3, the on-chain economy, and the emerging AI-powered future. With support for over 10 million assets across 100+ blockchains, Trust Wallet offers a seamless, multi-chain experience backed by industry-leading self-custody technology, a vibrant community, and a growing ecosystem of partners.

The Opportunity

We are looking for a proactive and detail-oriented Customer Support Representative to manage inbound inquiries and maintain high-quality support through chat, email, and phone. You’ll independently resolve issues, escalate complex cases when needed, and stay updated with product and process knowledge. The role also involves adhering to quality and scheduling standards, collaborating with team members, and supporting improvement initiatives such as ticket deflection and data analysis.

Responsibilities

• You will handle all inbound inquiries received, and outbound communication is established in the form of chats, emails, and calls

• Independently provide accurate information to resolve problems/issues that arise

• Continuously educate one’s self with up-to-date and relevant information to support the customer service operations

• You will escalate issues to your team leader, managers, and other departments as required

• Adhere to the Quality Assurance standards set

• Adhere to and comply with the schedule set by the Team Leader

• Assist in the preparation of other processes as and when assigned/required by the Team Leader

• Display good team working attitude and behavior within the team and other departments in the company

• Assist in projects aimed at achieving team objectives such as implementing ticket deflection strategies, analyzing data/trends to drive defect reduction etc.

Qualifications

• 2-3 years experience in frontline customer support, preferably in the financial or service industry

• Have the passion and willingness to go above and beyond to solve complex problems while delivering an outstanding customer experience

• Both adaptable and resilient, able to operate in a quickly changing environment

• Excellent verbal and written professional English and your respective native language skills

• Great at multitasking, prioritizing, and managing time effectively.

• Knowledge or interest in blockchain/digital assets/fin-tech industry

• Ability to work on flexible working hours and shifts (including night shifts, weekends, and Public Holidays)

Nice to have:

• Previous engagement in blockchain-specific projects, especially related to wallet development.

• Open-source contributions and long-term engagements

• Experience with iOS/Android/Web platforms

• Deep understanding of distributed systems and cryptographic principles.

• Proficiency in working with different blockchain protocols and standards.

• Previous experience in Golang, Rust or Solidity is a plus.

Working at Trust Wallet

• Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry

• Fast moving, challenging and unique business problems

• International work environment, flat organization, flexible working hours

• Great career development opportunities in a growing company

Additional Information

You must have the right to work for the country you are based.

Why work at Trust Wallet?

• Be a part of the world’s leading blockchain ecosystem that continues to grow and offers excellent career development opportunities.

• Work alongside diverse, world-class talent, in an environment where learning and growth opportunities are endless.

• Tackle fast-paced, challenging and unique projects.

• Work in a truly global organization, with international teams and a flat organizational structure.

• Enjoy competitive salary and benefits.

• Balance life and work with flexible working hours and casual work attire.

Apply today to join our team in building the world’s most trusted and secure crypto wallet and enable a decentralized future for everyone.

You must keep in mind that due to the large amount of the applications, please be advised you will not be contacted within 4 weeks from your application date if you do not hear back.

Location

Remote - Global

Full time

Remote

Operations

About the company

Trust Wallet is the leading non-custodial cryptocurrency wallet, trusted by over 200 million people worldwide to securely manage and grow their digital assets. Our vision is to give individuals the freedom to own their assets, confidently participate in the future economy, and access opportunities that enhance their lives. Our mission is to be a trusted personal companion — helping users safely navigate Web3, the on-chain economy, and the emerging AI-powered future. With support for over 10 million assets across 100+ blockchains, Trust Wallet offers a seamless, multi-chain experience backed by industry-leading self-custody technology, a vibrant community, and a growing ecosystem of partners.

The Opportunity

We are looking for a proactive and detail-oriented Customer Support Representative to manage inbound inquiries and maintain high-quality support through chat, email, and phone. You’ll independently resolve issues, escalate complex cases when needed, and stay updated with product and process knowledge. The role also involves adhering to quality and scheduling standards, collaborating with team members, and supporting improvement initiatives such as ticket deflection and data analysis.

Responsibilities

• You will handle all inbound inquiries received, and outbound communication is established in the form of chats, emails, and calls

• Independently provide accurate information to resolve problems/issues that arise

• Continuously educate one’s self with up-to-date and relevant information to support the customer service operations

• You will escalate issues to your team leader, managers, and other departments as required

• Adhere to the Quality Assurance standards set

• Adhere to and comply with the schedule set by the Team Leader

• Assist in the preparation of other processes as and when assigned/required by the Team Leader

• Display good team working attitude and behavior within the team and other departments in the company

• Assist in projects aimed at achieving team objectives such as implementing ticket deflection strategies, analyzing data/trends to drive defect reduction etc.

Qualifications

• 2-3 years experience in frontline customer support, preferably in the financial or service industry

• Have the passion and willingness to go above and beyond to solve complex problems while delivering an outstanding customer experience

• Both adaptable and resilient, able to operate in a quickly changing environment

• Excellent verbal and written professional English and your respective native language skills

• Great at multitasking, prioritizing, and managing time effectively.

• Knowledge or interest in blockchain/digital assets/fin-tech industry

• Ability to work on flexible working hours and shifts (including night shifts, weekends, and Public Holidays)

Nice to have:

• Previous engagement in blockchain-specific projects, especially related to wallet development.

• Open-source contributions and long-term engagements

• Experience with iOS/Android/Web platforms

• Deep understanding of distributed systems and cryptographic principles.

• Proficiency in working with different blockchain protocols and standards.

• Previous experience in Golang, Rust or Solidity is a plus.

Working at Trust Wallet

• Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry

• Fast moving, challenging and unique business problems

• International work environment, flat organization, flexible working hours

• Great career development opportunities in a growing company

Additional Information

You must have the right to work for the country you are based.

Why work at Trust Wallet?

• Be a part of the world’s leading blockchain ecosystem that continues to grow and offers excellent career development opportunities.

• Work alongside diverse, world-class talent, in an environment where learning and growth opportunities are endless.

• Tackle fast-paced, challenging and unique projects.

• Work in a truly global organization, with international teams and a flat organizational structure.

• Enjoy competitive salary and benefits.

• Balance life and work with flexible working hours and casual work attire.

Apply today to join our team in building the world’s most trusted and secure crypto wallet and enable a decentralized future for everyone.

You must keep in mind that due to the large amount of the applications, please be advised you will not be contacted within 4 weeks from your application date if you do not hear back.

We are seeking a skilled and experienced customer service professional to join our team. The ideal candidate will have a strong track record of delivering exceptional customer experiences through multiple channels.

The successful candidate will be responsible for providing detailed information about our services, products, and properties to clients, both in person and via phone or email. They will also be expected to assist clients throughout the sales and post-sales process, ensuring a smooth and seamless experience.

Additionally, the successful candidate will maintain accurate records of customer interactions and follow up on queries in a timely manner. Excellent communication and interpersonal skills are essential for this role, as is prior experience in customer service preferably in the region.

We offer a competitive salary package, industry exposure, health insurance coverage, and travel allowance to successful candidates. Interested professionals can apply directly through our official job posting.

Job Title: Customer Service Representative

Location: Sharjah, UAE

About Us:

Al Itqan is a leading name in waterproofing and flooring solutions in the UAE with over 40 years of legacy. Our commitment to quality, safety, and innovation continues to drive our success in delivering high-performance services for construction and maintenance projects across the region.

Key Responsibilities:

Manage customer inquiries via phone, email, and in person with professionalism and efficiency.

Provide detailed information about Matrix properties, projects, and services.

Assist clients throughout the sales and post-sales process, ensuring a smooth experience.

Maintain accurate records of customer interactions and follow up on queries.

Coordinate with internal teams to resolve customer concerns efficiently.

Support the sales and marketing team with client-related requests and documentation.

Requirements:

Prior experience in customer service, preferably in Dubai.

Experience in real estate or a related field is an advantage.

Excellent communication and interpersonal skills.

Proficiency in English; additional languages such as Arabic or Hindi are a plus.

Strong problem-solving skills and a customer-focused mindset.

Ability to multitask and work in a fast-paced environment.

Benefits:

Competitive salary package.

Real estate industry exposure.

Health insurance coverage.

Travel allowance.

Application is strictly via LinkedIn. Interested candidates can apply directly through our official LinkedIn job posting.

Customer Service Representative

• Deliver exceptional customer service via multiple channels, including email, chat, and phone.
• Address customer inquiries, concerns, and issues promptly and professionally.
• Collaborate with cross-functional teams to resolve customer problems efficiently.
• Maintain up-to-date knowledge of airline products, services, and policies.
• Ensure accurate and timely documentation of customer interactions in the database.

• Excellent communication skills in English.
• Proven experience in customer support or a related field.
• Ability to work independently and efficiently in a remote setting.
• Strong problem-solving and decision-making abilities.
• Proficient in using customer support software and tools.

We are seeking a motivated and organized individual to join our team as a Customer Service Coordinator, perfect for those with excellent communication skills.

The Customer Service Coordinator will be responsible for greeting and welcoming visitors professionally, answering phone calls promptly and accurately, and providing information and assistance to callers.

1. Greet and welcome visitors in a professional manner.
2. Answer phone calls promptly and accurately, providing helpful and courteous service to customers.
3. Provide information and assist callers with inquiries, resolving issues efficiently and effectively.
4. Maintain a tidy reception area, ensuring a clean and organized environment for visitors and staff.
5. Assist with data entry, filing, and record keeping, maintaining accurate and up-to-date records.
6. Collaborate with team members to achieve efficient operations and contribute to a positive work environment.

• High school diploma or equivalent required.
• Proven experience in customer service roles, with a strong track record of delivering exceptional service.
• Strong verbal and written communication skills, with the ability to articulate complex information clearly and concisely.
• Interpersonal and customer service skills essential, with a focus on building strong relationships with customers and colleagues.
• Proficient in office equipment and software, with the ability to learn new systems quickly.
• Ability to multitask and prioritize tasks effectively, managing competing demands and deadlines.
• Attention to detail and accuracy in all work activities, with a focus on quality and precision.
• Professional appearance and demeanor required, with a commitment to representing the organization positively.

The ideal candidate will assist customers, provide excellent service and ensure exceptional customer satisfaction.

• Assist customers with purchases and offer great service
• Ensure visually appealing product displays
• Evaluate and improve processes to increase customer satisfaction

Remote - Global

Full time

Remote

Operations

About the company

Trust Wallet is the leading non-custodial cryptocurrency wallet, trusted by over 200 million people worldwide to securely manage and grow their digital assets. Our vision is to give individuals the freedom to own their assets, confidently participate in the future economy, and access opportunities that enhance their lives. Our mission is to be a trusted personal companion — helping users safely navigate Web3, the on-chain economy, and the emerging AI-powered future. With support for over 10 million assets across 100+ blockchains, Trust Wallet offers a seamless, multi-chain experience backed by industry-leading self-custody technology, a vibrant community, and a growing ecosystem of partners.

The Opportunity

We are looking for a proactive and detail-oriented Customer Support Representative to manage inbound inquiries and maintain high-quality support through chat, email, and phone. You'll independently resolve issues, escalate complex cases when needed, and stay updated with product and process knowledge. The role also involves adhering to quality and scheduling standards, collaborating with team members, and supporting improvement initiatives such as ticket deflection and data analysis.

Responsibilities

• You will handle all inbound inquiries received, and outbound communication is established in the form of chats, emails, and calls

• Independently provide accurate information to resolve problems/issues that arise

• Continuously educate one's self with up-to-date and relevant information to support the customer service operations

• You will escalate issues to your team leader, managers, and other departments as required

• Adhere to the Quality Assurance standards set

• Adhere to and comply with the schedule set by the Team Leader

• Assist in the preparation of other processes as and when assigned/required by the Team Leader

• Display good team working attitude and behavior within the team and other departments in the company

• Assist in projects aimed at achieving team objectives such as implementing ticket deflection strategies, analyzing data/trends to drive defect reduction etc.

Qualifications

• 2-3 years experience in frontline customer support, preferably in the financial or service industry

• Have the passion and willingness to go above and beyond to solve complex problems while delivering an outstanding customer experience

• Both adaptable and resilient, able to operate in a quickly changing environment

• Excellent verbal and written professional English and your respective native language skills

• Great at multitasking, prioritizing, and managing time effectively.

• Knowledge or interest in blockchain/digital assets/fin-tech industry

• Ability to work on flexible working hours and shifts (including night shifts, weekends, and Public Holidays)

Nice to have:

• Previous engagement in blockchain-specific projects, especially related to wallet development.

• Open-source contributions and long-term engagements

• Experience with iOS/Android/Web platforms

• Deep understanding of distributed systems and cryptographic principles.

• Proficiency in working with different blockchain protocols and standards.

• Previous experience in Golang, Rust or Solidity is a plus.

Working at Trust Wallet

• Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry

• Fast moving, challenging and unique business problems

• International work environment, flat organization, flexible working hours

• Great career development opportunities in a growing company

Additional Information

You must have the right to work for the country you are based.

Why work at Trust Wallet?

• Be a part of the world's leading blockchain ecosystem that continues to grow and offers excellent career development opportunities.

• Work alongside diverse, world-class talent, in an environment where learning and growth opportunities are endless.

• Tackle fast-paced, challenging and unique projects.

• Work in a truly global organization, with international teams and a flat organizational structure.

• Enjoy competitive salary and benefits.

• Balance life and work with flexible working hours and casual work attire.

Apply today to join our team in building the world's most trusted and secure crypto wallet and enable a decentralized future for everyone.

You must keep in mind that due to the large amount of the applications, please be advised you will not be contacted within 4 weeks from your application date if you do not hear back.

We are looking for a Customer Service Representative to join our team at Leading Workplace. This is a fully remote role, offering flexibility and the opportunity to collaborate with a diverse, global team. If you are passionate about helping clients resolve issues quickly and delivering excellent service, we'd love to hear from you.

• Provide first-line support to client inquiries via email, chat, and calls.
• Troubleshoot issues and escalate when necessary.
• Document client interactions and track resolutions.
• Contribute to knowledge base updates and service improvements.

Leading Workplace is a workplace culture certification program powered by AI-driven employee-experience solutions. Through our proprietary IMPACT Index, real-time analysis, and continuous engagement insights, we help organizations create better employee experiences and foster inclusive, high-performing workplace cultures. With our technology, companies gain measurable insights and recognition to accelerate their reputation as an employer of choice.

NB: Only shortlisted candidates will be contacted. We will not be providing reasons for non-selection.

• 2+ years in customer service or support roles.
• Strong communication and problem-solving skills.
• Ability to manage multiple requests in a fast-paced environment.
• Familiarity with SaaS platforms or HR tech preferred.

• Competitive compensation
• Remote-first, flexible work environment
• Opportunity to work with a global, mission-driven team
• Growth and learning opportunities within a fast-scaling organization
• Additional role-relevant benefits

• Associate

• Full-time

• Information Technology

• IT Services and IT Consulting