Specialist - Stakeholder Management

Dubai, Dubai AECOM

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Job Description

Responsibilities:

  1. Manage relationships with stakeholders and liaise with relevant agencies, authorities, and the client team to obtain necessary approvals and NOCs.
  2. Establish and communicate a plan with all regulatory and client organizations, including levels of escalation to ensure a timely approval process.
  3. Be aware of authority standards and requirements.
  4. Understand the NOC permits and approval processes for all project types, such as roads and master planning.
  5. Stay updated on requirements from regulatory agencies such as RTA, DEWA, DM, DDA, Trakhees, Etisalat, Du, DUSUP, GHD, SRTA, SEWA, FEWA, MOEI, etc.
  6. Develop and implement a stakeholder management plan, and monitor its effectiveness.
  7. Establish NOC trackers to monitor approval statuses and intervene timely to ensure approvals are obtained on schedule.
  8. Support the project team in securing timely approvals.
  9. Coordinate with the client and liaise with government offices and service authorities in the UAE for technical queries and issues.
  10. Track utility NOCs and ensure timely completion.
  11. Regularly monitor project schedules for delays related to NOC progress.
  12. Ensure all project activities related to NOC processes are completed on time.
  13. Gather information from relevant agencies, third-party consultants, and contractors to prepare weekly and monthly reports, including design drawings for management and clients.
  14. Attend project meetings and follow up on outstanding tasks.
  15. Perform other related responsibilities as appropriate.

Qualifications:

  • Degree in Civil Engineering or a relevant field.
  • Proficiency in English and Arabic languages.

Additional Information:

About AECOM:

AECOM offers comprehensive benefits, including medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absence, voluntary benefits, perks, flexible work options, wellbeing resources, employee assistance programs, business travel insurance, service recognition awards, retirement savings plans, and employee stock purchase plans.

As a global infrastructure leader, AECOM is dedicated to delivering a better world through innovative solutions in water, environment, energy, transportation, and buildings. We partner with public and private clients to create sustainable and resilient solutions throughout the project lifecycle. In fiscal year 2024, AECOM reported revenues of $16.1 billion. Learn more at our website.

What makes AECOM a great place to work:

Join a global team that supports your growth and career ambitions. Work on impactful projects locally and globally, utilizing cutting-edge technology and a network of experts. Our training and development programs are designed to enhance your skills and leadership capabilities. We promote a respectful, collaborative, and community-oriented workplace where you can thrive.

We are an Equal Opportunity Employer, committed to your potential and confidentiality according to EEO guidelines.

Remote Work: No

Employment Type: Full-time

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Graduate - Stakeholder Management

Dubai, Dubai AECOM

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Graduate Specialist - Stakeholder Management

Join to apply for the Graduate Specialist - Stakeholder Management role at AECOM

Job Description

This opportunity is part of AECOM's Fursa Program and open exclusively to UAE Nationals holding a valid family book.

Overview

AECOM is seeking a motivated Graduate Stakeholder Specialist to join our Civil Infrastructure team. This role is designed for recent graduates in Civil Engineering, Transportation Engineering, Environmental Engineering, or related disciplines who are interested in combining technical knowledge with stakeholder engagement. You will support the delivery of high-profile infrastructure projects by assisting with communication, coordination, and relationship-building between technical teams, clients, government authorities, and the wider community. This is an excellent opportunity to gain hands-on experience in both engineering and stakeholder engagement within the infrastructure sector.

Key Responsibilities
  • Assist in coordinating stakeholder meetings, workshops, and site visits for infrastructure projects such as highways, bridges, utilities, and transport networks.
  • Support the preparation of project-related documentation including meeting minutes, technical presentations, and progress updates tailored for internal and external stakeholders.
  • Help track stakeholder requirements (e.g., community concerns, authority regulations, client objectives) and ensure they are clearly communicated to project teams.
  • Maintain stakeholder databases and records relevant to project phases, approvals, and technical inputs.
  • Contribute to technical reports by summarizing stakeholder feedback, community input, and regulatory requirements.
  • Support engineers and project managers in responding to client, government authority, and community queries.
  • Assist with the preparation of communication materials such as consultation summaries, project briefs, design updates, and permit/approval submissions.
  • Participate in multidisciplinary project teams to gain exposure to civil engineering design, project management, and stakeholder engagement.
  • Provide administrative and coordination support to ensure stakeholder engagement activities are delivered smoothly, on time, and in compliance with project requirements.
Qualifications Minimum Requirements
  • Bachelor's degree in Civil Engineering (or related), Electrical Engineering or Mechanical Engineering.
  • Candidates must be recent 2024 or 2025 graduates to be eligible for AECOM's Graduate Program.
  • Successful applicants must have achieved a minimum GPA of 2.8 (or equivalent) and above.
  • Strong communication and interpersonal skills, with interest in client-facing work.
  • Available to start September 2025.
  • As part of AECOM's commitment to Emiratisation and in compliance with UAE labour law, only UAE Nationals with a family book will be considered for this role.
About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm with revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.

Why AECOM

You will be part of a global team that supports your growth and career ambitions. Work on groundbreaking projects on a global scale, with access to cutting-edge technology and a network of experts. Our training and development programs are designed to expand technical expertise and leadership skills. We foster a respectful, collaborative, and inclusive workplace where you can grow.

EEO Statement

As an Equal Opportunity Employer, all your information will be kept confidential according to EEO guidelines.

ReqID: J

Business Line: Water

Business Group: DCS

Strategic Business Unit: ME and Africa

Career Area: Program & Project Management

Work Location Model: On-Site

Legal Entity: AECOM MIDDLE EAST LIMITED DUBAI BRANCH


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Graduate Specialist - Stakeholder Management إماراتيين (خلاصة القيد)

Dubai, Dubai AECOM

Posted 16 days ago

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Job Description

**Company Description**
**Work with Us. Change the World.**
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
**Job Description**
**_This opportunity is part of AECOM's Fursa Program and open exclusively to UAE Nationals holding a_**
**_valid family book._**
**Join AECOM's 2025 Graduate Program**
AECOM is seeking a motivated **Graduate Specialist - Stakeholder Management** to join our **Buildings + Places** team. This role is designed for recent graduates in Architecture, Mechanical Engineering, or Electrical Engineering who are interested in combining technical knowledge with stakeholder engagement. You will support the delivery of high-quality projects by assisting with communication, coordination, and relationship-building between technical teams, clients, and external partners. This is an excellent opportunity to gain hands-on experience in both engineering and stakeholder engagement within the built environment sector.
**Key Responsibilities**
* Assist in coordinating stakeholder meetings, workshops, and site visits for engineering and design
projects.
* Support the preparation of project-related documentation including meeting minutes, technical
presentations, and progress updates.
* Help track stakeholder requirements and ensure they are communicated clearly to project teams.
* Maintain stakeholder databases and records relevant to project phases and technical inputs.
* Contribute to technical reports and drawings by providing summaries of stakeholder feedback and
requirements.
* Support engineers and architects in responding to client and authority queries.
* Assist with the preparation of project communication materials such as project briefs, design updates,
and approval submissions.
* Participate in multidisciplinary project teams to gain exposure to engineering design, project
management, and client engagement.
* Provide administrative and coordination support to ensure stakeholder engagement activities are
delivered smoothly and on time.
**Qualifications**
**Minimum Requirements**
* Bachelor's degree in Architecture, Mechanical Engineering, or Electrical Engineering.
* Candidates must be recent 2024 or 2025 graduates to be eligible for AECOM's Graduate Program.
* Successful applicants must have achieved a minimum GPA of 2.8 (or equivalent) and above.
* Strong communication and interpersonal skills, with interest in client-facing work.
* As part of AECOM's commitment to Emiratisation and in compliance with UAE labour law, only
UAE Nationals with a family book will be considered for this role.
**Additional Information**
**About AECOM**
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.
**What makes AECOM a great place to work**
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
**ReqID:** J
**Business Line:** Building Engineering
**Business Group:** DCS
**Strategic Business Unit:** ME and Africa
**Career Area:** Program & Project Management
**Work Location Model:** Hybrid
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Relationship Management

Dubai, Dubai Mackenzie Jones

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Job Description

To assist the Senior Area Manager in business development initiatives, especially during marketing calls, by attending to all matters and customers in CBG related to the assigned credit portfolio.

To strive for business development through contacts and visits to new and existing customers under guidance from seniors.

To successfully manage the assigned credit risk.

To guide Relationship Officers in the effective management of their respective portfolios.

Credit Portfolio Management: To manage and monitor the assigned corporate credit portfolio, ensuring it remains regular at all times and that earnings from each relationship are maximized.

Business Development: To develop business by marketing to new clients, maintaining close contact with customers to understand their business needs, and keeping seniors updated to augment business volume and adjust the bank's strategy on a case-by-case basis to protect the bank's interests.

Operation & Administrative Support: To supervise, guide, and assist SROs and ROs in discharging their duties smoothly. To support the corporate support team and operations staff in operational and back-office matters related to corporate clients in the portfolio, ensuring good customer service.

Job Context: The job holder is required to conduct business development activities to contribute towards the achievement of the Area Corporate sales target. The job holder must monitor the credit portfolio and use technical knowledge to identify irregularities.

Problem Solving & Innovation: To understand client requirements, identify business opportunities, recognize early warning signs in accounts, and adapt client requests to bank procedures.

Own a Car

Any

Have Driving License

Any

Job Skills: Knowledge of banking operations, branch processes, strong sales record, excellent interpersonal skills, 5-7 years of corporate banking experience, good PC skills, strong communication skills in English, Arabic an advantage, ability to interact effectively at all levels.

About The Company: Mackenzie Jones Middle East specializes in HR, marketing, finance, sales, secretarial support, management consulting, and engineering recruitment. Based in Dubai since 2006, covering GCC and Levant countries, known for honesty, commitment, and results. Specialties include HR, finance, marketing, sales, secretarial, executive search, banking, financial services, management consulting, and engineering.

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Assistant Relationship Management

Dubai, Dubai Keyper

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Job Description

About Keyper

At Keyper, we empower property managers with advanced technology to efficiently manage and enhance their property portfolios. Our comprehensive services facilitate everything from real-time performance monitoring to seamless digital transactions, all designed to optimize property management.Learn more at Keyper.

Job Title

Assistant Relationship Manager (ARM) - Onboarding

Key Responsibilities
  • Support Relationship Managers and Sales Agents in managing investor landlord portfolios.

  • Administer Salesforce data entry and handle various contract preparations.

  • Assist in property management tasks including new tenancy creation, renewals, and payment recording.

  • Collaborate with the finance team to ensure accurate data entry and address payment concerns.

  • Support the tech team in testing operational tools and enhancing system workflows.

  • Liaise with the product team to provide operational insights and support data team requirements.

Desired Skills
  • Data-driven decision-making.

  • Effective communication.

  • Problem-solving.

  • Financial acumen.

Qualifications
  • Bachelor’s degree in Business Administration, Real Estate, or a related field.

  • Minimum of 1-2 years of experience in a customer service role.

  • Experience in a support role within the property management or real estate industry.

  • Proficiency in Salesforce and other CRM systems.

  • Strong organizational and multitasking skills.

  • Excellent communication and interpersonal skills.

  • Detail-oriented with a strong focus on accuracy and quality.

  • Proficient in Microsoft Office Suite and customer service software.

  • Ability to work flexible hours, including weekends.

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Assistant Relationship Management

Dubai, Dubai Keyper

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Job Description

About Keyper

At Keyper, we empower property managers with advanced technology to efficiently manage and enhance their property portfolios. Our comprehensive services facilitate everything from real-time performance monitoring to seamless digital transactions, all designed to optimize property management.Learn more at Keyper.

Job Title

Assistant Relationship Manager (ARM) - Onboarding

Key Responsibilities
  • Support Relationship Managers and Sales Agents in managing investor landlord portfolios.

  • Administer Salesforce data entry and handle various contract preparations.

  • Assist in property management tasks including new tenancy creation, renewals, and payment recording.

  • Collaborate with the finance team to ensure accurate data entry and address payment concerns.

  • Support the tech team in testing operational tools and enhancing system workflows.

  • Liaise with the product team to provide operational insights and support data team requirements.

Desired Skills
  • Data-driven decision-making.

  • Effective communication.

  • Problem-solving.

  • Financial acumen.

Qualifications
  • Bachelor's degree in Business Administration, Real Estate, or a related field.

  • Minimum of 1-2 years of experience in a customer service role.

  • Experience in a support role within the property management or real estate industry.

  • Proficiency in Salesforce and other CRM systems.

  • Strong organizational and multitasking skills.

  • Excellent communication and interpersonal skills.

  • Detail-oriented with a strong focus on accuracy and quality.

  • Proficient in Microsoft Office Suite and customer service software.

  • Ability to work flexible hours, including weekends.

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Assistant Relationship Management

Dubai, Dubai Keyper

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Job Description

About Keyper: At Keyper, we empower property managers with advanced technology to efficiently manage and enhance their property portfolios. Our comprehensive services facilitate everything from real-time performance monitoring to seamless digital transactions, all designed to optimize property management. Learn more at Keyper .

Job Title: Assistant Relationship Manager - RNPL

Key Responsibilities:

  1. Respond to customer inquiries on the support channel.
  2. Assist, educate and onboard customers seamlessly onto the RNPL platform.
  3. Follow the given process of onboarding tenants onto CRM and liaise with the admin team to ensure necessary documentation is in place.
  4. Address and resolve tenant and landlord inquiries and concerns in a timely and professional manner.
  5. Support tenant's move-in and move-out processes to ensure smooth transitions.
  6. Assist in the negotiation and execution of lease agreements with tenants and landlords.

Desired Skills:

  1. Effective communication and relationship management skills.
  2. Ability to analyze data and prepare reports.
  3. Proficiency in using digital tools and platforms for property management.
  4. Strong customer service orientation with a focus on tenant and landlord satisfaction.

Qualifications:

  1. Bachelor's degree in business administration, Real Estate, or a related field.
  2. Experience in customer service or administrative roles within the real estate or property management industry.
  3. Strong organizational and multitasking skills.
  4. Proficiency in using property management software and CRM systems.
  5. Excellent communication and interpersonal skills.
  6. Attention to detail and strong problem-solving skills.
  7. Ability to work collaboratively with cross-functional teams.
  8. Proficiency in Arabic and English.
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Client Relationship Management Coordinator

Dubai, Dubai Marsh Middle East and Africa

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Job Description

Client Relationship Management Coordinator - UAE nationals only

Marsh Middle East and Africa is hiring for the following position in Dubai:

Client Relationship Management Coordinator - UAE nationals only

Note: This role is only open to UAE nationals.

What you will be rewarded with:
  • Developmental opportunities to grow internally.
  • Gain professional experience in a truly global company that is reshaping the industry.
  • Benefit from a collaborative approach with in-country specialists to assist you in driving growth.
  • Support, coaching and development to help you to be the best you can be.
  • Hybrid working model, offering you flexibility and a great working environment.
What you need to have:
  • Previous office based experience
  • MS Office, Presentation & report writing skills
  • Planning and organization skills
  • Effective time management
  • Business writing (emails)
Responsibilities
  • Should possess subject matter knowledge about general insurance
  • Be able to work closely and effectively with clients, helping them understand their insurable risk exposures
  • Analyze and review a client's insurance program design against the backdrop of their risk exposures, and prepare insurance audit reports / presentations where required.
  • Design suitable insurance solutions where required for the client based on available market products locally and internationally.
  • Should possess a good knowledge of the insurance markets, insurer relationships, its product offerings, and able to effectively present a client's risk profile to invite insurers to quote terms.
  • Negotiate pricing, and critically analyze insurance quotes submitted by insurers to ensure conformance to the client's requirements.
  • Preparing and presenting insurance program proposals to clients, while conforming to strict deadlines.
  • Undertake prompt administration of the client's insurance programme following placement, ensuring that their business operations are not impacted.
  • Organize periodical, structured client meetings throughout the year to review performance, compile insurance program reports and summaries where necessary for client reviews.
Company overview

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

R_


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Client Relationship Management Coordinator

Dubai, Dubai Marsh McLennan

Posted today

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Job Description

Overview

Marsh is seeking candidates for the following position based in the Dubai office:

Client Relationship Management Coordinator

Note: This role is only open to UAE nationals

What you will be rewarded with
  • Developmental opportunities to grow internally.
  • Gain professional experience in a truly global company that is reshaping the industry.
  • Benefit from a collaborative approach with in-country specialists to assist you in driving growth.
  • Support coaching and development to help you to be the best you can be.
  • Hybrid working model offering you flexibility and a great working environment.
We will rely on you to
  • Should possess subject matter knowledge about general insurance
  • Be able to work closely and effectively with clients helping them understand their insurable risk exposures
  • Analyze and review a clients insurance program design against the backdrop of their risk exposures and prepare insurance audit reports / presentations where required.
  • Design suitable insurance solutions where required for the client based on available market products locally and internationally.
  • Should possess a good knowledge of the insurance markets insurer relationships its product offerings and able to effectively present a clients risk profile to invite insurers to quote terms.
  • Negotiate pricing and critically analyze insurance quotes submitted by insurers to ensure conformance to the clients requirements.
  • Preparing and presenting insurance program proposals to clients while conforming to strict deadlines.
  • Undertake prompt administration of the clients insurance programme following placement ensuring that their business operations are not impacted.
  • Organize periodical structured client meetings throughout the year to review performance compile insurance program reports and summaries where necessary for client reviews.
What you need to have
  • Previous office based experience
  • MS Office Presentation & report writing skills
  • Planning and organization skills
  • Effective time management
  • Business writing (emails)

Marsh a business of Marsh McLennan (NYSE: MMC) is the worlds top insurance broker and risk advisor. Marsh McLennan is a global leader in risk strategy and people advising clients in 130 countries across four businesses: Marsh Guy Carpenter Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 9000 colleagues Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information visit or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background disability ethnic origin family duties nationality parental status personal or social status political affiliation race religion and beliefs sex/gender skin color or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

Required Experience: IC


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Customer Relationship Management Specialist

Dubai, Dubai beBeeRealEstate

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Job Summary

Seeking a results-driven customer relationship management professional with expertise in real estate to drive lead qualification and verification.

This role combines CRM, lead qualification, and verification in the real estate sector. Ideal for someone with a passion for real estate, strong communication skills, and the ability to assess and manage leads effectively.

Key Responsibilities
  • Engage with potential buyers, sellers, or renters in the real estate sector via outbound calls and respond to inbound inquiries.
  • Evaluate key criteria such as budget, location preferences, timelines, and specific property needs to verify lead quality.
  • Assess lead suitability using industry-specific qualification frameworks.
  • Categorize leads based on real estate needs in the CRM system.
  • Coordinate with sales and marketing teams to share qualified lead information.
  • Update the CRM system with accurate, real-time records of each lead.
  • Monitor and track lead status to ensure smooth transitions to sales teams.
  • Nurture leads and engage in ongoing, tailored communication.
  • Redirect unqualified leads to referrals or suitable alternatives.
  • Track lead metrics and provide improvement insights.
  • Optimize performance by monitoring KPIs and streamlining processes.
Required Skills & Qualifications
  • A bachelor's degree in business administration, marketing, or a related field.
  • Minimum 2-3 years of experience in the real estate industry or a CRM-related role.
  • Hands-on experience with CRM platforms such as Salesforce, HubSpot, or Zoho CRM.
  • Familiarity with real estate terminology and processes.
  • Strong communication and written skills, with attention to detail and organizational abilities.
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