67 Store Performance jobs in Dubai

Black & Grey HR is partnering with a well-established retail group to hire a Store Manager for their supermarket division.

- Drive store profitability by achieving sales targets and managing costs efficiently.

- Ensure high customer satisfaction by maintaining excellent service standards across all departments.

- Oversee daily store operations including staff management inventory control housekeeping and merchandising.

- Manage store administrative duties including physical inventories price updates and documentation.

- Monitor product displays cleanliness and visual merchandising to enhance customer experience.

- Plan and execute promotional activities in collaboration with internal departments.

- Analyze sales and inventory reports to make data-driven decisions and optimize stock levels.

- Identify market trends and competitors implementing action plans as needed.

- Monitor stock losses and implement preventative measures through stock-taking exercises.

- Ensure compliance with company policies safety standards and statutory regulations.

- Conduct regular team meetings to communicate goals expectations and operational updates.

- Manage shift scheduling and manpower allocation to ensure efficient store performance.

- Handle customer complaints and resolve issues related to inventory or supply chain disruptions.

The ideal candidate will possess a strong knowledge of store operations including inventory sales analysis and team leadership. They must have excellent communication and interpersonal skills, with the ability to analyze store performance reports and implement improvement strategies.

Job Title: Store Manager

We are seeking a highly skilled and experienced Store Manager to lead our retail operations. As a key member of our team, you will be responsible for overseeing the daily activities of the store, including sales, customer service, and staff management.

The ideal candidate will have a strong background in retail management, with experience in leading teams and driving sales growth. You will also possess excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.

• Diploma or higher in a related field (e.g. business, marketing)
• Minimum 4-5 years' experience in retail management
• Strong leadership and communication skills
• Ability to work effectively in a team environment

We offer a competitive salary and benefits package, including:

• Opportunities for career advancement
• A supportive and collaborative work environment
• A comprehensive training program

This is a full-time position that requires a high level of dedication and commitment. If you are a motivated and results-driven individual who is passionate about retail management, we encourage you to apply.

Site Store Manager

The Site Store Manager will oversee and guide site storekeepers, ensuring safe, efficient, and secure management of materials at project sites. This role is responsible for coordinating with site managers, monitoring store operations, and ensuring an uninterrupted supply of materials while maintaining strict compliance with safety and security protocols.

About our business

We are a leading global company with a portfolio of well-being brands across sport, food, and health sectors.

Our vision is to inspire people to win in ways that make the world better.

We have investments across four key verticals: Sports, Food, Health, and Consumer Goods. We have become a leading global company affiliated with successful and respected brands in the well-being sector.

We operate across the Middle East, North Africa, and Asia, introducing more than 120 brands into our markets.

About the Role:

• Supervise and monitor pharmacy service quality
• Ensure accuracy in dispensing medications
• Follow insurance protocols and document communication and follow-ups
• Deal with staffing issues such as interviewing staff, conducting appraisals, organizing duty rotas, handling complaints, and providing training
• Identify customer requirements by establishing rapport with customers and other persons who can understand service requirements
• Implement sales strategies related to product ranges working with vendors and manufacturers
• Deliver on targets and drive business initiatives to an exceptional level
• Participate in assigned projects involving industry organizations, supply chain initiatives, and special projects
• Organize promotions displays and events
• Update management on business performance new initiatives and pertinent issues
• Develop business strategies to raise customer pools expand store traffic and optimize profitability
• Prepare budgets schedule expenditures analyze variances and initiate corrective actions
• Analyze sales figures and forecast future sales analyzing and interpreting trends to facilitate planning
• Manage vendor shipping relationships
• Monitor adherence to company policies programs and procedures
• Maintain store stability and reputation ensuring valid updated licenses for the facility and staff
• Maintain outstanding store condition and visual merchandising standards

Self-Management:

• Define performance goals at the start of the year with the reporting manager and ensure they are achieved during the course of the year
• Take ownership of learning and development needs identifying areas for improvement and agreeing on a development plan
• Keep up-to-date with professional developments new techniques and current issues through continued education and professional growth

Job Requirements:

• Bachelor's Degree in Pharmacy
• License from DHA MOH DOH
• Minimum of 2 years' experience as a registered pharmacist and Store Manager
• Strong English or Arabic communication skills

Additional Skills:

• Merchandising
• Product knowledge
• Problem-solving skills
• Quality and customer service orientation

We are seeking an experienced and skilled Store Manager Assistant to join our team.

The ideal candidate will be responsible for supporting the overall operations of the store, ensuring a seamless customer experience, and assisting the Store Manager in various managerial tasks. This role is perfect for someone who is passionate about delivering exceptional customer service, managing inventory, and leading a team to achieve sales targets.

• Sales and Customer Focus:
1. Our ideal candidate must consider the needs of customers at all times and implement a high standard of customer focus within the store.
2. They will lead by example in all aspects of customer service, actively seek ways to achieve or exceed shop sales targets, and ensure all team members understand KPIs and targets.
3. Inventory management skills are essential, as the candidate will be responsible for implementing promotional offers and stock management effectively.
4. They will develop and execute strategies to drive sales, monitor sales performance, and analyze KPIs.
• Store Administration:
1. The Store Manager Assistant will regularly audit store administration and resolve issues, implement administrative changes positively and effectively, and collaborate with the Store Manager to set and meet sales targets.
2. They will oversee inventory control and merchandising, ensure accurate stock levels through regular checks, and maintain store layout and presentation standards.
• Presentation and Management:
1. The ideal candidate must ensure optimal stock levels to maximize sales and maintain high standards of visual merchandising and store maintenance.
2. They will communicate store layout and stock changes effectively to staff, ensure staff adhere to retail standards and company dress code, and manage back store operations and merchandise replenishment.
• Staffing & Team Performance:
1. The Store Manager Assistant will manage staff schedules, vacations, and days off, address staff concerns, and provide performance feedback.
2. They will encourage team participation in goal setting and planning, promote the company's image through personal presentation, and maintain staff leave records.
• Security:
1. The ideal candidate must ensure adherence to security procedures and maintain security awareness regarding stock and cash.
• Other Responsibilities:
1. They will implement corrective actions and disciplinary measures as needed, demonstrate dependability, reliability, and punctuality, maintain confidentiality of employee information, and uphold integrity and ethics in decision-making.

The role holder is responsible for driving sales and managing store operations, including visual merchandising, customer service delivery, and team motivation.

Role Overview

The Store Manager is responsible for driving the store business, achieving sales targets, building a loyal customer base, and ensuring team management adheres to brand guidelines.

• Represent the brand by communicating its values and philosophy through all activities and interactions with customers and team members.
• Define, execute, and monitor the store action plan to achieve sales targets and KPIs.
• Manage the customer database to build strong relationships and create future selling opportunities.
• Stay ahead of trends, products, and competitors, sharing feedback with relevant stakeholders.

• Provide a clear vision to the team about the business and store's vision and key directions.
• Identify, recruit, develop, and retain strong talents.
• Create a positive work environment based on trust, respect, and fairness.

• Develop an omnichannel mindset among the team, promoting different touchpoints of the customer experience.
• Use clienteling approaches and techniques to cater to VIP needs and preferences.

• Ensure all sales and operational policies are followed and maintained in the store.
• Leverage available technology tools to support customer experience.

 Additional Requirements:

 In addition to the above responsibilities, successful candidates will need to demonstrate effective communication and interpersonal skills, along with a proactive approach to problem-solving and continuous improvement.

 What We Offer:

 We offer a competitive salary package, comprehensive training program, and opportunities for career advancement and professional growth.

Key to driving sales and overseeing store operations is the Store Operations Manager. This pivotal role entails managing sales targets, visual merchandising, customer service delivery, and team motivation and retention.

• Drive Sales and Achieve Financial Goals: Communicate store objectives to the team and drive sales to achieve financial goals.
• Maintain Loss Prevention Standards: Maintain loss prevention standards and ensure cash handling, fraud, and theft compliance.
• Oversee Point of Sale Activities: Oversee point of sale activities, including sales transactions, customer orders, payments, inventory updates, returns, refunds, and consumer feedback.
• Manage Cash Transactions: Manage cash transactions, petty cash, POS elements, and change floats.
• Audit Store Administration: Audit store administration, resolve issues, and assist with annual stock counts and spot checks.
• Handle Customer Complaints: Handle customer complaints, take corrective action, and respond to feedback in a timely manner.
• Maximize Sales Performance: Track brand sales performance, research market trends, and propose action plans to increase sales and profitability.
• Analyze Sales Reports: Analyze sales reports to maximize stock potential and report on new and core collection performance.
• Maintain High-Standard Displays: Maintain high-standard window and in-store displays according to merchandising guidelines.
• Oversee Inventory Management: Oversee inventory management, ensuring accurate stock merchandise and management.
• Coordinate Facility Repairs: Coordinate facility repairs or replacements, support maintenance standards, and optimize asset life.
• Ensure Exceptional Customer Service: Maintain staffing levels for exceptional customer service, prepare schedules, and ensure adequate shift coverage.

• Language Proficiency: Fluent English (written and spoken)
• Industry Expertise: Industry expertise
• Product Knowledge: Product/Category knowledge
• Retail Experience: Retail experience in GCC

Job Title: Store Team Leader

Role Summary:

The Deputy Store Manager is a critical member of the store team, responsible for supporting the Store Manager in all aspects of day-to-day operations, including achieving sales targets and managing and developing the store teams to maximize profitability.

In the absence of the Store Manager, the Deputy will manage the store operations and its workforce in line with the overall business objectives.

Key Responsibilities:

• Lead the team in delivering exceptional customer service standards.
• Drive sales and take initiative to increase sales and business improvement through keen awareness of set KPI targets.
• Manage and implement all sales promotions and brand activities, providing communication to the relevant support teams to ensure maximization of sales.
• Ensure smooth store operations in the absence of the Store Manager, dealing with any potential disruptions to the business in a timely manner.
• Implement, manage and maintain compliance to Company policies and guidelines to minimize stock loss and damage.

Requirements:

• Diploma or High School certificate.
• Qualification in Retail related field is an added advantage.
• Minimum 4-5 years' industry experience.

What We Offer:

A friendly environment where everyone shares positive vibes and is excited about our future.

Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.

Join Our Team: If you are a motivated and results-driven individual looking for a challenging role, we encourage you to apply.