16 Technical Operations jobs in Abu Dhabi

This is a leadership position that oversees performance optimization and technical support for large-scale renewable energy projects. The role involves diagnosing technical issues, enhancing asset reliability, and leveraging data analytics to reduce downtime and improve efficiency.

• Develop and maintain in-house diagnostic and performance tracking tools tailored for renewable assets, reporting to management regularly overall performance of the entire fleet of renewable assets.
• Explore and evaluate different new software/tools to be used during the development.
• Liaise with supervisory personnel, contractors, and design professionals to discuss and resolve matters such as work procedures, complaints, and construction problems in regard to the development of detailed designs for various assigned CE projects.
• Collaborate with MSTS/O&M, design, and other functions to provide lessons learned and ensure designs account for operational reliability and generation enhancement.
• Working closely with MSTS Performance team on the Enterprise Asset Management.
• Keep abreast of new technologies and best practices in asset management and performance optimization via suggesting initiatives for technical excellence and cost efficiency.
• Support the Engineering during the repowering of the assets.

Preparation of performance related chapters in Request for Proposal (RfP) and tender documents:

• Prepare and defining the technical requirements for RfP/tender documents for both Engineering Procurement and Construction (EPC) contractors, Owners, Engineer and Project Management Consultants.
• Demonstrate thorough familiarity in international design, codes and standards, procurement, construction globally and knowledge of technical specifications required confirming that the renewable assets incorporate weather and operational sensors and inputs ensuring that availability and performance can be monitored following best practices.

RFP bid evaluation regarding performance aspects:

• Take to lead in the evaluation and the selection of 3rd party independent advisor relating to performance aspects to the agreed Masdar standards and general codes of practice.
• Develop technical evaluation matrix defining the selection criteria of technical consultants for such purposes.

Participation and support to EPC contracts and Power Purchase Agreements (PPA) evaluation and negotiations regarding performance aspects:

• Ensure clear incorporation and definition of all plant's performance requirements in the contracts aligned with the PPA and Masdar requirements for any Masdar renewable projects.

Construction and commissioning supervision of performance work:

• Provide technical support to the PMO during the construction as per the contractual requirements ensuring full compliance with the performance requirements with more emphasize on the resource (wind or solar) measurement campaign.
• Manage the revision metrological recorded data during the execution phase.
• Provide performance benchmarking and validation support during asset commissioning and early operations.
• Review on SCADA and weather monitoring stations configuration to ensure the proper data recording for performance evaluation of the Project.
• Monitor and validate performance and availability tests carried out by the EPC prior Plant Provisional Acceptance and Commercial Operation Date ensuring minimum guarantees values are achieved and compliance with contract technical requirements.

Technical support to operational projects:

• Evaluate the plant performance or review the performance report prepared by the contractor on regular basis and prepare a report on actual plant performance on regular basis and compare them against approved investment assumptions and contractual guarantees/obligations.
• Review and evaluate the performance of O&M contractor and operator and report on compliance with preventive and corrective maintenance requirement from project agreements.
• Assess the availability and management of spare parts on regular basis and provide recommendation to ensure proper performance of the project.
• Assess the Contractor's or operator's report to ensure the compliance with any HSE requirement in corporation with QHSE department.
• Provide technical support to Portfolio Management team, as required, in operational plant's performance matters that may rise during the asset lifetime.
• Lead root cause analysis for recurring technical issues across the solar, wind, and BESS portfolios. Serve as escalation point for complex field failures and technical queries.
• Use SCADA data, field reports, and advanced analytics to monitor asset performance or identify recurring issues and initiate performance improvement plans or provide recommendations to refine maintenance plans.
• Define and update MTTF/MTBF models for critical components. Interface with OEMs, MSTS/O&M and Portfolio Management to collect reliability data.

Key Responsibilities:

• Develop and maintain diagnostic and performance tracking tools for renewable assets.
• Collaborate with cross-functional teams to enhance asset reliability and optimize performance.
• Develop technical requirements for RFP/tender documents.
• Lead evaluations and selections of 3rd party independent advisors.
• Develop technical evaluation matrices.
• Provide technical support to PMO during construction.
• Manage revision metrological recorded data.
• Provide performance benchmarking and validation support.
• Review SCADA and weather monitoring stations configuration.
• Monitor and validate performance and availability tests.
• Evaluate plant performance and review performance reports.
• Review and evaluate the performance of O&M contractors and operators.
• Assess availability and management of spare parts.
• Provide technical support to Portfolio Management team.
• Lead root cause analysis for recurring technical issues.
• Use SCADA data, field reports, and advanced analytics to monitor asset performance.
• Define and update MTTF/MTBF models for critical components.

Desired Qualifications:

• Bachelor's degree in Electrical Engineering, Renewable Energy, or related field.
• Master's degree in engineering is an asset.
• Chartered Engineer status (e.g., IET, EUR Ing, PEng) is desirable.

Required Skills:

• Strong analytical and problem-solving abilities.
• Strong knowledge of engineering principles.
• Fluency with Python, MATLAB, or similar data analysis tools.
• Proficient in tools like PVsyst, WindPRO, Bachmann, Power BI/Tableau.
• Exceptional communication skills and able to work in a dynamic, fast-paced, diverse environment.
• Good understanding of IEC 62446 and IEC 61724 and other relevant IEC standards for performance evaluation of the renewable energy assets.
• Ability to prioritize actions and work within a diverse team.
• Able to negotiate and influence.
• Project administration and legal knowledge.
• Ability to work in a dynamic fast-paced, diverse environment.
• Project management skills and planning and organizing skills.

Company Industry:

• Power Generation.
• Power Distribution.
• Energy.
• Nuclear Energy.

Department / Functional Area:

• Administration.

Keywords:

• Senior Manager.
• Technical - Performance.

Job Summary

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• We are seeking a skilled Fishing Engineer II to join our team. As a key member of our oilfield operations group, you will be responsible for planning, executing, and supervising advanced technical operations.
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Key Responsibilities:

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1. Plan, execute, and supervise complex field operations related to fishing and downhole interventions.
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2. Maintain a high standard of safety, compliance, and operational integrity in accordance with company policies and regulatory requirements.
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3. Participate in safety meetings, JHAs, toolbox talks, and contribute to the development of a strong safety culture.
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4. Operate, maintain, and troubleshoot downhole and fishing tools.
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5. Collaborate with the R&M team for equipment repairs and participate in Root Cause Analysis for any failures.
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6. Ensure proper documentation of job-related data, including field reports, observation cards, service logs, and failure reports.
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7. Communicate job progress, technical updates, and resolution plans effectively with clients on-site.
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8. Monitor field data and make informed decisions to improve service efficiency and client outcomes.
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9. Supervise and mentor junior field personnel, providing guidance and performance feedback.
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Requirements:

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• Strong technical knowledge in fishing, P&A operations, section milling, and whipstock / sidetrack services
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• Proficient in wellsite data interpretation, troubleshooting, and job planning
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• Skilled in using job-specific software, performing basic engineering calculations
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• Excellent communication and interpersonal skills for client-facing interactions
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• Strong leadership, mentoring, and team coordination capabilities
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Qualifications:

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• Bachelor's degree in Petroleum Engineering, Mechanical Engineering, or a related field
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• 5-10 years of oilfield operations experience
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• Minimum 5 years of hands-on field experience in fishing and downhole tools
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• Proven experience with open-hole and cased-hole fishing, Plug and Abandonment, section milling, and Whipstocks / Sidetracks
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• Prior experience managing or mentoring field crews and acting as the primary client contact on-site
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Service Location :

Abu Dhabi

This is a critical systems administration position requiring an experienced professional to support the operation and maintenance of command and control systems.

• The ideal candidate will be responsible for managing user accounts, maintaining system updates, and troubleshooting errors.
• Ability to work in a team environment, possess excellent communication skills, and adapt to off-nominal work hours is required.

The successful candidate will have strong technical skills in Red Hat Enterprise Linux 7+, Microsoft Windows Systems Administration, and VMware ESXi System Administration.

Able to deliver high-quality results and passionate about technology, this role is ideal for someone who is committed to delivering exceptional outcomes.

• Manage user access and privileges
• Maintain and install system updates
• Troubleshoot and repair system issues

Required Skills and Qualifications:

• Red Hat Enterprise Linux 7+ Systems Administration
• Microsoft Windows Systems Administration
• VMware ESXi System Administration
• Excellent communication and teamwork skills

Benefits:

• Competitive salary and benefits package
• Opportunity to work with a cutting-edge command and control system
• Chance to develop your technical skills and expertise

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Responsible for overseeing wellbeing, and availability of regional field service team members while performing commissioning, start-up, field services and other service projects internally and externally including provision of technical advisory for AMS service projects, bidding activity, in order to maintain the integrity and quality of service

• Be the “go to” person for all technical support and inquiries for customers and field service teams.
• Support Service Managers in the development of technical scope, cost and schedule for service project bids and customer meetings.
• Support Service Managers in the execution of service projects, including start-up and commissioning of company owned units, sold units, build-own-operate equipment and field service jobs, including coordination of internal & external. resources and customer communications.
• Identify technical training needs and prepare related budget and schedule for service technical team.
• Upkeep department special tools and register in compliance with established procedures.
• Prepare and submit annual budget expense plans concerning service team requirements to Supervisor/ Manager
• Analyze repetitive event occurrences and provide technical solutions to service teams and customers.
• Coordinate, schedule, manage availability of services project team and address any concerns arisen.
• Provide service utilization progress reports to regional management office.
• Comply with all Enerflex HR, Quality, HSE, and all the Company policies, procedures, processes, work instructions and guidelines

Perform all other duties as assigned by Supervisor / Manager

• Ability to respond to common inquiries or complaints from internal as well as external customers
• Ability to write technical reports, to field engineer & calculate equipment improvements
• Ability to apply engineering concepts to troubled areas
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
• Ability to manage service projects, coordinating internal and external resources, budgets and logistics.
• Critical thinking and decision-making skills are essential to balance customer needs with company cost issues
• Good customer management and communication skills are required to maintain customer confidence both internally as well as externally
• Must be a team player and self-starter and have the ability to work with little/no supervision
• University Graduate; Mechanical Engineering
• 12 to 15 years or more experience with gas engines/compressor equipment

Travel internationally and work in remote geographical locations

About Us:

Transforming Energy for a Sustainable Future. Enerflex is a premier integrated global provider of energy infrastructure solutions, covering gas processing, compression, power generation, refrigeration, cryogenic, energy transition, and water solutions. We proudly employ more than 5,000 highly skilled employees across over 25 countries worldwide. Enerflex places its core Values of Integrity, Commitment, Creativity, and Success into action across all aspects of the business. Our innovation, strong commitment to safety, and superior service to our customers positions us as the optimal partner to meet the needs of the dynamic energy industry. We foster a culture of ensuring our employees have the tools to do their jobs right, but to also thrive in their roles. We pride ourselves in our competitive wages, extensive rewards programs, celebration of successes of individuals and teams, and are committed to ensuring Enerflex remains a safe and inclusive space for all.

Enerflex is an Equal Opportunity Employer

Enerflex grants equal employment opportunity to all qualified persons without regard to race, color, sex, age, national origin, religion, genetic information, mental or physical disability, or any other characteristic protected by applicable federal, state, or local law. Equal employment opportunities are provided in recruitment, hiring, promotions, wages, benefits, and other terms, conditions, and privileges of employment.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, tasks, duties, knowledge, skills, and abilities required.

Job Overview

Seeking a highly skilled and customer-focused Support Engineer to deliver exceptional technical support and service to clients.

The primary responsibility of this role is to provide reliable and efficient response to first-level production support calls and installation tasks.

This position requires experience in print shop environments and large-scale production printing equipment.

The successful candidate will work closely with the Field Support Team to ensure seamless technical support and high levels of client satisfaction.

• Degree in Electrical, Electronics, or Computer Engineering is required.
• Ability to use a multi-meter for electrical troubleshooting and interpret electrical schematics.
• Strong understanding of computer systems, networking, color theory, and related software applications.
• Prior hands-on experience with Konica Minolta production printers and office equipment is highly preferred.
• Excellent customer-facing, interpersonal, and communication skills.
• Effective time management and ability to prioritize tasks efficiently.
• Excellent analytical and troubleshooting skills with logical approach.

Main Responsibilities:

• Deliver exceptional service and technical support to clients.
• Handle technical diagnostics, troubleshooting, software loads, installations, and retrofits on production print devices.
• Perform comprehensive maintenance activities on assigned equipment.
• Act as primary point of contact for assigned clients, managing all service needs and AR.
• Support colleagues by sharing technical knowledge and adhering to internal repair policies and procedures.

We are looking for an experienced Technical Support Specialist to provide exceptional technical support to our clients and employees. As a Technical Support Specialist, you will be the first point of contact for troubleshooting and resolving technical issues, ensuring a smooth and efficient experience for all users.

• Respond to support requests via phone, email, and chat, delivering timely and effective solutions
• Troubleshoot and diagnose hardware and software problems for end-users, offering clear instructions and solutions
• Document all support interactions and resolutions in the ticketing system to maintain accurate records
• Assist in the setup and configuration of new workstations and peripheral devices
• Provide training and guidance to users on software applications and IT best practices
• Collaborate with other IT team members to resolve complex issues and improve overall service quality
• Monitor and manage support ticket queues to ensure issues are addressed promptly and effectively

• Associate's degree in Computer Science, Information Technology, or a related field preferred
• 1-2 years of experience in a help desk or technical support role
• Strong knowledge of operating systems (Windows, macOS) and common software applications
• Excellent communication skills, both verbal and written
• Exceptional troubleshooting and problem-solving abilities
• Experience with ticketing systems and customer support software
• Detail-oriented with a strong commitment to customer service

• Paid Time Off
• Performance Bonus
• Training & Development

This is a mid-senior level full-time position in the information technology department, within the IT services and consulting industry.

The role of a Senior Operation Technology Engineer is to lead the development and implementation of technical strategies. This involves establishing processes and procedures to accelerate adoption, maintaining and managing technology roadmaps, and contributing to business growth.

Key Responsibilities:

- Develop and deploy AI-driven solutions across operations.

- Manage portfolios to scale products within organizations, driving efficiency and operational improvements.

Requirements:

• A bachelor's degree in instrumentation engineering or an equivalent field.
• 10+ years of experience, including experience in operational requirements.
• Extensive experience in E&P engineering.
• Excellent knowledge of software applications and workflows.
• Proficient communication, interpersonal, and people management skills.

Specialist - Technical Support Section

Date: Jan 11, 2025

Company: Abu Dhabi Accountability Authority

Job Objective

Provide technical support to all IT related end user software and hardware within Abu Dhabi Accountability Authority (ADAA) including but not limited to the help desk and system configuration, process alignment and implementation and practices to sustain system availability, efficiency, and performance of information systems.

Key Responsibilities/Duties

1. Strategy and Planning
2. Assist in the development, implementation, and update of the section related policy, procedures manual, delegation of authority, systems user manuals, and standard forms, and ensure alignment with ADAA’s overall policies and procedures.
3. Assist in the development, implementation, and update of the section’s strategic, budget and procurement, and operational plans, ensuring alignment with the department and sector’s strategy and objectives, and ADAA’s mission and vision.
4. Ensure to meet individual Key Performance Indicators (KPIs) to improve efficiency and effectiveness.
5. Operations
6. Provide technical support for technical challenges associated with software, applications and systems and provide recommendations and solutions to resolve the issues.
7. Carry out preventive maintenance of end users technical devices and equipment regularly and upon request to ensure its operability to support IT requirements.
8. Monitor and replace technical assets as and when required in accordance with ADAA’s applicable policies.
9. Install operating systems, software and applications on devices and equipment and update them to ensure their sustainability.
10. Analyze requests/reports received at the technical support platform, monitor the common requests/reports, prepare documentation, and recommend solutions to resolve the issues.
11. Update and amend the module functionality to ensure that the ADAA applications systems are able to meet user information requirements on an ongoing basis and that modules continue to reflect business processes.
12. Carry out testing of the technical configurations with a range of functionality, which meets users’ information requirements.
13. Conduct pilot testing of the technical module configurations end user systems and devices to ensure that they provide the degree of functionality and reliability required by functional users.
14. Maintain personal knowledge of technical developments configurations and setups from various systems to ensure that ADAA maintains capability to maintain systems and capitalize upon the opportunities presented by increased systems capability.
15. Provide effective first line interface with users seeking IT support through receiving calls, emails and service desk tickets, record and track requests, incidents and complaints and ensure to keep callers end users updated on request status and progress.
16. Identify internal end-user and external stakeholders’ requirements on technical support and information respectively and ensure to study their expectations and follow the designed framework for meeting these requirements.
17. Conduct analysis of incident records and classify incidents, match against known errors and problems and assess related configuration details to provide ongoing support.
18. Maintain logs for rapid and effective response/resolution for major or high and advise users of actions to be taken.
19. Assist users on systems, products and services which are available to end users and provide information on updates, known errors, changes in availability, new facilities etc. to assist users in making more effective use of desk-top systems, products, and services e.g., self-help portals.
20. Assist in coordinating external technical support where problems cannot be resolved in house, based on instructions from IT Director.
21. Prepare instruction manuals and guides for easy reference by personnel and to ensure clarity on every step of the IT Help Desk process.
22. Monitor documentation of the supported systems and software in an appropriate form and provide feedback on outdated documentation.
23. Track and monitor IT Asset (hardware & software) to maintain inventory.
24. Talent Management and Development
25. Ensure completion of required trainings and certification programs in order to keep current with job requirements and ensure continuous performance improvements.
26. Obtain timely performance review assessments for midyear and annual performance review and ensure to meet the set KPIs.
27. Keep current with updated information relevant to the role to ensure standard performance level is achieved.
28. Contribute to knowledge dissemination/sharing to build internal capabilities of the team and maximize their effective performance.
29. Contribute to the development of UAE National employees in line with the objectives of the Authority and its Emiratization strategy.
30. Corporate
31. Ensure adherence and compliance with all ADAA corporate policies, procedures and guidelines (HR, IT, Procurement, Finance, Health and Safety, etc.).
32. Prepare section’s related correspondence such as e-mails, memos, and letters to ensure professionalism, completeness and accuracy of information.
33. Retain, document, preserve, and archive section’s related physical and electronic records in accordance with relevant policies and procedures.
34. Respond to any section related queries and provide required support to relevant ADAA’s organizational units and employees as and when required.
35. Utilize relevant technologies used within ADAA in order to optimize work efficiency.
36. Demonstrate compliance with ADAA’s values, Code of Business Conduct and ethics at all times to support the establishment of a value driven culture within the Authority.
37. Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.
38. Contribute to the preparation and submission of timely and accurate statements and reports to meet department requirements, and quality standards.
39. Co-operate in the implementation of the relevant health and safety legislation, policies and procedures, in the performance of duties.
40. General
41. The level of performance should reflect the academic qualification, type of courses in the field of specialization, employee job level, and the level of productivity.
42. The academic and professional certificates required and approved by ADAA should be acquired within the period specified and based on the employee’s Individual Development Plan.
43. Perform the task and responsibilities independently unless an approval or directive was obtained to delegate the task to other employees in case of incapability to perform the tasks and responsibilities.
44. Ensure teamwork, collaboration, and dedication in performing duties.

Requirements

• Bachelor’s degree in relevant field
• 3 - 5 Years of relevant experience in Technical Support or equivalent work experience.