29 Technical Operations jobs in Abu Dhabi

We are seeking a seasoned Maintenance Supervisor to oversee day-to-day maintenance tasks and ensure adherence to safety protocols. This key role focuses on delivering exceptional guest experiences while upholding industry standards.

• Supervise all general maintenance work
• Coordinate electrical and plumbing schedules
• Review and maintain daily checklists and operational worksheets
• Ensure safe procedures and precautions are followed
• Manage assigned projects

• Previous maintenance experience in a hotel or similar environment required
• Certificate in Electrical, Mechanical, Refrigeration, Carpentry, or Plumbing essential
• Strong interpersonal and communication skills
• Proficient with computers and relevant software

As a leading hospitality company, we offer a dynamic work environment that fosters growth and development. Our vision is to unite team members worldwide to deliver remarkable hospitality experiences every day.

Job Description:

As a Lead Technical Operations Manager, you will be responsible for overseeing the technical aspects of our support team. This includes managing a team of skilled professionals who resolve complex technical issues for customers worldwide on Ubuntu Server, Desktop, and public cloud.

Key responsibilities include operational control, shift scheduling, and monitoring KPIs to ensure high-quality customer service. You will also respond to customer cases within established service level agreements (SLA) and professionally escalate concerns when necessary.

Additionally, you will contribute to the support knowledge base, improve team processes, and support delivery by hiring, developing, and training support staff. Collaboration with leadership is essential in growth and transformation initiatives.

• The Role Includes:
• Managing a support team and ensuring they have the necessary skills development and performance management.
• Operational control, shift scheduling, and monitoring KPIs to achieve business objectives.
• Responding to customer cases within SLA and professionally escalating concerns.
• Acting as the escalation contact for customers.
• Ensuring customer satisfaction through regular feedback and follow-up.
• Contributing to the support knowledge base by creating and sharing best practices.
• Improving team processes and support delivery by identifying areas for improvement and implementing change.
• Hiring, developing, and training support staff to meet business needs.
• Collaborating with leadership on growth and transformation initiatives to drive business success.

Required Skills and Qualifications:

To succeed in this role, you must possess extensive CLI experience with Linux, strong leadership and team management skills, and the ability to perform under pressure with high customer focus. Fluency in English is required, with additional languages being an asset. Excellent verbal and written communication skills are essential for success in this position.

• Technical Requirements:
• Extensive CLI experience with Linux, including Support, Development, and Implementation.
• Leadership and team management experience, with a proven track record of success.
• Ability to work under pressure and maintain high customer focus.
• Fluency in English, with additional languages being an asset.
• Excellent verbal and written communication skills.
• Knowledge of Linux Desktop, OpenStack, Cloud, or Virtualization technologies.
• Contributions to Open Source projects, preferably in the Linux ecosystem.
• Software development experience, preferably with open-source software.
• Experience in support organizations, with a focus on technical operations.
• Hands-on experience with Canonical's products, including Ubuntu and related technologies.

Benefits:

We offer a competitive compensation package, annual reviews, performance bonuses, and benefits that reflect our values. These include:

• Distributed work environment with biannual in-person team sprints.
• USD 2000 annual learning and development budget.
• Recognition rewards, annual leave, maternity/paternity leave.
• Employee Assistance Programme.
• Travel opportunities for team meetups and company events.

**Job Title:** Technical Operations Assistant

The Technical Operations Assistant will work under the supervision of senior professionals to ensure smooth project execution.

• Collaborate with site teams to maintain quality standards and adherence to project specifications.
• Coordinate activities within designated areas, including inspections and testing procedures.
• Evaluate test results and notify supervisors of any discrepancies or defects.

• A bachelor's degree in mechanical engineering is essential for this role.
• At least 5 years of experience, preferably in EPC oil and gas projects.

This position offers a chance to work as part of a dynamic team, developing strong communication and problem-solving skills. Self-motivated individuals who prioritize timely performance and collaborative work are highly valued.

• Prior experience in similar roles or industries is desirable but not necessary.

Job Title: Technical Operations Specialist

As a seasoned technical expert, you will play a pivotal role in supporting high-end food processing equipment across EMEA. This exciting opportunity is your chance to take your skills to the next level and make a lasting impact on the industry.

Your primary focus will be on ensuring the smooth operation of our cutting-edge systems, including installation, maintenance, and troubleshooting. You will work closely with cross-functional teams to deliver exceptional customer experiences, providing comprehensive training on aseptic equipment and processes.

You will also be responsible for performing preventive maintenance, coordinating inspections with customer teams, and interpreting technical drawings to guide diagnostics and repairs. Additionally, you will create weekly service reports and recommend system upgrades or spare part needs based on evaluations.

This challenging role requires strong mechanical and electrical troubleshooting skills, as well as the ability to read CAD drawings, wiring diagrams, and P&ID schematics. You must possess excellent communication and report-writing skills, proficiency in Microsoft Office, and the ability to travel internationally up to 60%.

To succeed in this role, you will need a degree in Mechanical, Electrical, or Production Engineering (or equivalent technical background), along with proven experience working with high-complexity equipment.

• Key Skills:
• Degree in Mechanical, Electrical, or Production Engineering (or equivalent technical background)
• Proven experience with high-complexity equipment
• Advanced mechanical and electrical troubleshooting skills
• Ability to read CAD drawings, wiring diagrams, and P&ID schematics
• Strong communication and report-writing skills in English
• Proficient in Microsoft Office and standard reporting tools

This exciting opportunity offers a competitive salary and global support, as well as opportunities to grow your skills through training and career development within a global leader. You will work in a dynamic environment with autonomy, making it an ideal choice for those seeking a challenging and rewarding career.

Based in Egypt, this role provides an international challenge in advanced food processing technology, allowing you to expand your professional horizons and contribute to the success of our organization.

We are seeking a highly skilled Technical Support Specialist to join our organization. In this role, you will play a key part in providing technical support, troubleshooting hardware and software issues, and ensuring the smooth operation of the Remote Operations Centre (ROC). The daily delivery focus shall cover remote connectivity and technical communication solutions by effectively managing and coordinating.

The role requires a comprehensive understanding of the ROC's technical build and functions to resolve problems and contribute to implementing and supporting remote services such as video streaming capabilities on Uncrewed Surface Vessels (USV) and other vessels. This role significantly contributes to the advancement of our remote operations capabilities.

1. Provide exceptional technical support via phone, email, and/or online platforms.
2. Troubleshoot complex technical issues with hardware and software.
3. Ensure the smooth operation of the Remote Operations Centre (ROC).
4. Develop and maintain strong relationships with internal stakeholders and external partners.
5. Stay up-to-date with industry trends and advancements in remote operations technologies.

Key Responsibilities:

• Technical Support: Provide expert-level technical support to ensure seamless service delivery.
• Problem-Solving: Troubleshoot complex technical issues to resolve problems efficiently.
• Collaboration: Work closely with cross-functional teams to ensure effective coordination and execution.

Required Skills and Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum 3 years of experience in technical support roles.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and prioritize tasks effectively.

Benefits:

• Opportunity to work with cutting-edge technology and innovations.
• Competitive salary and benefits package.
• Professional growth and development opportunities.

Others:

• Able to adapt to changing priorities and deadlines.
• Affinity for working collaboratively in a team environment.

We are seeking a skilled and experienced Technical Operations Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the quality and safety of contractor work.

• This is an excellent opportunity to develop your skills in technical operations, with a focus on contractor management and quality control.

• Verify the quality of contractor work to ensure it meets our high standards.
• Assist engineers in supervising contractor activities to ensure compliance with our policies and procedures.
• Prepare detailed observation reports to document contractor performance.
• Conduct site inspections to identify any issues or concerns.
• Supervise third-party projects that involve crossing our right-of-way (ROW).
• Estimate quantities of sand removal joints.
• Respond to emergencies such as line trips, supervise emergency patrolling.
• Perform ESDD & NSDD with contractors for insulators and test station insulators.
• Supervise drone inspections.
• Conduct regular safety checks to ensure a safe working environment.

We offer a competitive salary and benefits package, including opportunities for career growth and development.

• A degree in a relevant field such as engineering, construction management, or a related field.
• Proven experience in technical operations, with a focus on contractor management and quality control.
• Excellent communication and problem-solving skills.
• Ability to work effectively in a team environment.

A luxury hospitality brand connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in exciting destinations. From islands and beaches to cosmopolitan cities and tranquil deserts, Anantara welcomes guests for journeys rich in discovery.

We seek a technical leader to oversee daily operations, ensure service level agreements are met, and drive support processes for greater efficiency and impact. Based in Dubai with flexible global reach, our organization is a leading FinTech solutions provider.

1. Oversee daily operations to guarantee service level agreements, key performance indicators, and quality standards are met.
2. Implement tools such as Zendesk, Jira, Klaus, and Workforce Management to streamline workflows and optimize results.
3. Analyze data and metrics to identify trends, measure performance, and make informed decisions to enhance support operations.
4. Leverage technology to improve efficiency and customer experience.
5. Develop and execute a robust self-service strategy to maximize the knowledge base and chatbot systems.
6. Monitor usage insights to identify opportunities for improvement and deliver innovative solutions.
7. Collaborate with Product Engineering and other teams to incorporate customer feedback and enhance the product experience.
8. Establish clear performance metrics to track team and individual success.
9. Drive innovation, collaboration, and results throughout the organization.

• Proven leadership in managing global technical support or operations teams.
• In-depth understanding of support methodologies and industry best practices.
• Strong technical expertise in relevant technologies and systems.
• Fluency in multiple languages.

The Director of Engineering is a pivotal role, responsible for leading the pre-opening phase and ensuring that all engineering and maintenance functions are executed to the highest standards.

• Oversee daily operations to ensure the property is well-maintained and systems operate at peak performance.
• Develop and implement a comprehensive preventive maintenance program to maintain equipment, building infrastructure, and machinery.
• Manage energy and water consumption, ensuring sustainability efforts are implemented and track utility consumption and costs.
• Collaborate with other departments to integrate engineering initiatives and strategies into the overall guest experience and operational objectives.
• Ensure compliance with local and international regulations, including safety, fire, environmental, and health standards.
• Develop and maintain annual budgets, focusing on cost control, efficiency improvements, and resource allocation.
• Lead, inspire, and manage the engineering team, creating a collaborative and motivated environment.
• Act as a key liaison between external contractors and vendors, ensuring high-quality services and maintenance are provided.
• Manage emergency repairs and ensure the property is prepared for unexpected technical issues, providing effective solutions.
• Develop and maintain ongoing training programs to ensure the engineering team stays up-to-date with the latest technologies and industry best practices.

• A minimum of 5 years of experience in engineering management, with at least 3 years in a director-level role, ideally in a luxury or lifestyle hotel environment.
• Experience working in a truly global work environment is essential.
• Prior pre-opening experience is highly desirable.
• Extensive knowledge of hotel systems, including mechanical, electrical, HVAC, plumbing, fire safety, and general maintenance.
• Strong leadership skills, with the ability to motivate, develop, and lead an engineering team.
• A proven track record of managing and optimizing engineering budgets and experience with cost control and resource allocation.
• Excellent problem-solving skills and the ability to address complex maintenance and technical challenges.
• Knowledge of sustainability practices and energy-saving initiatives within the hospitality industry.
• A strong understanding of local building codes, safety regulations, and environmental standards.
• Excellent communication and interpersonal skills, with the ability to collaborate across departments and with external partners.