61 Technical Support jobs in Abu Dhabi

A skilled Technical Support Specialist plays a pivotal role in delivering exceptional technical assistance to clients, tackling a wide array of issues from hardware and software troubleshooting to network configuration and security. Key responsibilities include managing service requests, monitoring device health status, resolving basic technical issues, configuring remote desktop connections for prompt support, and providing clear written instructions and technical documentation for complex problems.

• Job Type: Full-time
• Work Environment: Remote or On-site

To excel in this position, you will need to possess excellent problem-solving skills, be proficient in hardware and software troubleshooting , and have experience with network configuration and security . Additionally, you should be able to effectively communicate technical information to clients and provide clear guidance on how to resolve complex issues.

Mandatory Skills:

• Technical Support Experience
• Hardware and Software Troubleshooting
• Network Configuration and Security
• Excellent Communication Skills

Desirable Skills:

• ITIL Certification
• Cloud Computing Knowledge
• Cybersecurity Awareness

We offer a competitive salary package, including benefits such as flexible working hours, ongoing training opportunities, and a comprehensive employee assistance program.

We are seeking a detail-oriented Technical Support Specialist to provide administrative support to our technical department. The ideal candidate will have excellent organizational and communication skills as well as a strong understanding of technical terminology and processes.

The Technical Support Specialist will be responsible for assisting with data entry, filing, and document management. They will also maintain and update technical documents, manuals, and reports.

In addition, the Technical Support Specialist will coordinate with other departments to ensure timely completion of technical projects. They will communicate with clients and suppliers regarding technical issues and updates.

The successful candidate will prepare and distribute technical correspondence including emails, letters, and reports. They will schedule meetings and appointments for technical staff and keep track of inventory and order supplies for the technical department.

This is a permanent position offering competitive salary, annual leave, medical insurance, career growth opportunities, and a dynamic work environment.

• High school diploma or equivalent
• 2 years of experience in a similar role, preferably in a technical environment
• Excellent organizational and time management skills
• Strong understanding of technical terminology and processes
• Proficient in Microsoft Office and data entry
• Excellent communication and interpersonal skills
• Ability to work independently and in a team environment
• Fluency in English, both written and spoken

• Competitive salary
• Annual leave and public holidays
• Medical insurance
• Career growth opportunities
• Diverse work environment

If you are a highly organized and detail-oriented individual with a passion for technical processes, we would love to hear from you.

Tech Support Specialist

• We are seeking an organized and detail-oriented Tech Support Specialist to join our team. The successful candidate will be responsible for providing technical assistance and support to end-users, troubleshooting and resolving technical problems or issues related to computer software, systems, internet access, hardware, and peripheral equipment.
• The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment.

• High school diploma or G.E.D. equivalent
• At least 1 year of related work experience
• No supervisory experience required
• Licenses or certifications not required

We offer a dynamic and inclusive work environment that values diversity and promotes equal opportunities for all associates. Our commitment to nondiscrimination ensures that everyone has access to the same opportunities and resources.

Our team is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We foster an environment where unique backgrounds are valued, and our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.

Northrop Grumman is not mentioned in the job description below.

This position requires a highly skilled and experienced individual to work on complex airborne and terrestrial tactical communication systems. The Technical Support Specialist will be responsible for providing technical support onsite during physical installs of ground segment systems.

The environment consists of tightly controlled configuration managed systems with attention to process definition. The onsite build up will consist of HW installation, Network configuration, Software deployment, customer audits and acceptance testing.

The successful candidate will have experience working in a diverse and complex HW and SW integration and deployment environment with an emphasis on configuration management and first time quality.

Key Responsibilities:

• Provide technical support onsite during physical installs of ground segment systems.

• Work closely with several diverse Integrated Product Teams as well as provide guidance to manufacturing engineering, logistics and operations staff.

• Develop Triton ground segment system and process knowledge by working closely with the local design and production team.

• Serve as the technical support onsite during physical installs of ground segment systems.

Requirements:

• Bachelor of Science degree and 2 years experience; an additional 4 years' experience may be considered in lieu of a Bachelor's degree.

• Experience with the repair, configuration, troubleshooting and operations of network devices and computer systems (Windows and Linux Operating Systems Certifications).

• Candidate must be willing to work extended hours and non-standard shifts.

• Candidate must be willing to work on extended assignments (OCONUS) as required.

• Candidate must complete a rigorous GSEG SME training curriculum and complete all certification requirements included in the curriculum.

• Must have the physical ability to easily maneuver around equipment in test labs and able to pass a pre-assignment medical examination IAW USCENTCOM INDIVIDUAL PROTECTION AND INDIVIDUAL/UNIT DEPLOYMENT POLICY requirements.

• Comp TIA Security+ and A+ Certifications (experience in lieu of A+ cert is acceptable), or ability to obtain within 3 months.

• US Citizenship required. At minimum, must have an Active Top Secret Security Clearance and the ability to obtain/maintain a SCI, Polygraph and/or Special Program Access.

Preferred Qualifications:

• DoD 8570 Certification (DoD 8570 defines certification levels based on job functions, including IAT (Information Assurance Technical), IAM (Information Assurance Management), and IASAE (IA System Architect and Engineer)

• Experience working in several of the following engineering disciplines: Test Engineering, Field Engineering, Hardware Design, Manufacturing Engineering, Software Deployment, Cyber Security, Systems Engineering and Network Engineering

• Experience with Microsoft Server, Windows domain architectures, Windows Active Directory, LDAP, VMWare, and knowledge of SAN storage systems, Red Hat Linux Operating System experience and/or certification for current versions

• Knowledge of Python and Powershell scripting

• Experience with Ansible

• Network Certifications/Extensive Experience

• Knowledge of environmental monitoring tools (Wireshark/HBSS/Solar Winds/Splunk)

• Experience with deployment of system images in an enterprise environment

• Experience with SIPR network, trusted downloads and DoD Safe

• It is imperative that this candidate be familiar with ground stations which utilize a System Admin Manual (SAM)

• Experience with IETM's, NATOPS, Maintenance instructions and Maintenance sign off processes

• Experience supporting deployed aeronautical systems

• Voice and Data COMMS experience a plus

• Experience with Cyber system requirements, STIGs, ATO and other relevant processes

Primary Level Salary Range: $67,100.00-$00,800.00

Secondary Level Salary Range: 82,300.00- 124,300.00

The above salary range represents a general guideline.

Benefits include health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

IT service desk specialists play a crucial role in ensuring seamless technical support and maintaining the integrity of an organization's IT infrastructure.

• Configure and manage firewalls, monitor network performance, and implement security policies to safeguard against cyber threats.
• Provide high-level technical support with strong knowledge of network security protocols, ensuring the confidentiality, integrity, and availability of sensitive data.
• Manage IT infrastructure and enforce strict security protocols to prevent data breaches and ensure business continuity.
• Deploy, configure, and maintain hardware and software systems, guaranteeing optimal performance and uptime.
• Ensure robust security measures are in place and provide expert IT troubleshooting services to resolve complex technical issues.
• Plan and execute IT projects, manage audio/visual systems, and ensure timely delivery of projects to meet business objectives.

• Proven experience in IT support with strong technical troubleshooting skills and a track record of resolving complex technical issues.
• Degree in Computer Science or Information Technology, with a strong foundation in computer systems, networks, and cybersecurity.
• Excellent communication abilities, problem-solving skills, and the ability to work effectively in a team environment.

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This range is provided by Intertec Systems. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Skills:
Windows Monitoring, WMI, Syslog, Patch Management, Cisco, Solarwinds, ITSM, Microsoft Server,

JOB TITLE: Technical Support Engineer - NOC

JOB PURPOSE: Provide timely response to all incidents, Requests, outages, and performance alerts.

QUALIFICATION: Engineering Degree/Diploma (Computers / Electronics)

CERTIFICATIONS: ITIL

EXPERIENCE: Total 3-5 years of experience in Monitoring and L1 level knowledge in IT infrastructure domain.

REPORTING TO: Service Delivery Manager

Responsibilities (includes All Tasks)

• Good understanding of monitoring tool (SolarWinds) and ITSM tool
• Provide timely response to all incidents, Requests, outages and performance alerts. Categorize issues for escalation to appropriate technical teams
• Understanding on reporting based on the customer requirement.
• Recognize, identify and prioritize incidents in accordance with customer business requirements, organizational policies and operational impact
• Collect and review performance reports for various systems, and report trends in hardware and application performance to assist senior technical personnel to predict future issues or outages
• Monitoring Windows server backup and inform in case of any failures.
• OS and Patch Management knowledge & understanding
• Monitor a wide variety of information and network systems that include, but are not limited to telecommunications circuits, LAN/WAN systems, routers, switches, firewalls, VoIP systems, servers, storage, backup, operating systems and core applications
• Document all actions in accordance with standard company policies and procedures
• Notify customer and third-party service providers of issues, outages and remediation status
• Work with internal and external technical and service teams to create and/or update knowledge base articles
• Perform basic systems testing and operational tasks (installation of patches, network connectivity testing, script execution, etc.)
• Support multiple technical teams in 24 x 7 NOC operational environments with high uptime requirements. Comfortable to work in day/night shifts
  
  

• Basic Microsoft and/or Cisco certifications (CCNA, MCITP, etc.)
• Knowledge of monitoring VMWare clusters in high-availability environments
• Broad experience using a variety of monitoring and ticket management tools
• Experience providing remote support using virtual desktop tools
• A minimum of three years of experience supporting and monitoring network systems, servers or storage in an enterprise environment. Previous NOC experience is strongly preferred.
• Understanding of key network monitoring protocols including SNMP, NetFlow, WMI, syslog, etc.
• Knowledge of Microsoft server OS and Network Devices

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries IT Services and IT Consulting

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Job Overview :

The Technical Support Engineer will support the Well Services by providing planning and operational support for rigless solutions in intermediate to complex wells. Initially, the role will focus on delivering technical solutions during the sales process. Afterward, the engineer will lead operational project planning and execution in coordination with the Country Operations team.

Responsibilities :

Support Health, Safety, and Environmental policies and ensure compliance with Weatherford's Quality Policy.

Manage project preparation, proposals, and job engineering support for Well Services operations.

Adhere to Weatherford best practices in technical proposals and programs.

Coordinate Well Services projects in the field as needed.

Lead and participate in HAZID / HAZOP, DWOP, and well planning meetings.

Track lessons learned and apply them to future operations.

Prepare operating procedures and ensure compliance with standard SOPs.

Optimize performance through well monitoring and software recommendations.

Maintain client communication during and after jobs, updating on results.

Travel to the field for critical projects and operations.

Prepare technical reports, papers, and presentations as required.

Stay updated on other Weatherford products that may enhance well operations.

Skills :

Strong problem-solving abilities.

Ability to manage multiple projects with a positive attitude.

Excellent time and project management skills.

Proficiency in Microsoft Office suite.

Strong communication skills (oral and written).

Ability to work well in a team environment and with clients.

Proven experience leading technical workshops and risk assessments.

Ability to work independently and manage well services operations.

Qualifications :

Accredited Engineering degree (Petroleum Engineering preferred).

5+ years of related work experience (Field Engineer or equivalent).

Proven experience with Artificial Lift Solutions or Well Services.

Willingness to travel to remote land and offshore locations.

Strong English language skills.

Proven project management experience.

Preferred :

Experience with Thru-Tubing Inflatable.

Onshore and Offshore exposure.

Experience running Thru-Tubing software for milling, jarring, and inflatables.

Operational experience in rigless installations and retrofit solutions.

LI-MD1

ABOUT US

Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.

When you join Weatherford, you instantly feel connected to something bigger - a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other's successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.

Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Job Title: Technical Support Specialist

We are seeking a skilled Technical Support Specialist to provide first-level support for technical issues faced by users. As an integral part of our team, you will be responsible for troubleshooting hardware, software, and networking issues, and providing expert assistance to ensure seamless user experience.

Key Responsibilities:

• User Support & Incident Detection: Provide initial support for issues related to desktops, laptops, printers, and mobile devices.
• Use tools like Nexthink to monitor and analyze endpoint performance and user experience.
• Escalate unresolved or complex issues to L2 teams through ServiceNow.
• Hardware & Software Troubleshooting: Assist with troubleshooting for hardware peripherals and connectivity issues.
• Support software installations, updates, and configurations on user devices.
• Use SolarWinds and Dynatrace for endpoint performance and health analysis.
• Incident Management & Resolution: Log all incidents in ServiceNow, categorize by priority, and resolve or escalate as required.
• Track open incidents for timely resolution.
• Keep users informed about status and resolution steps.
• User

An Assistant Chief Engineer plays a key role in supporting the Head of Engineering in overseeing the maintenance and operational aspects of a hotel's physical infrastructure.

• Develop and implement comprehensive engineering and maintenance strategies to ensure efficient operation of facilities.
• Collaborate with the engineering team to plan and execute preventive maintenance programs, minimizing equipment downtime and extending system lifespan.
• Support the management of the engineering department, ensuring cost-effectiveness and resource optimization.
• Supervise and guide the engineering team, providing training and performance assessments.
• C coordinate with other departments to address technical needs and provide assistance for various events and activities.
• E nsure compliance with safety and environmental regulations, promoting a secure and sustainable working environment.
• Evaluate and recommend upgrades or improvements to enhance energy efficiency and sustainability.
• R espond promptly to emergency situations, implementing corrective actions to minimize disruptions to hotel operations.
• Maintain accurate records of equipment, repairs, and maintenance activities for reporting and auditing purposes.
• S tay informed about industry trends and advancements in engineering technology, incorporating best practices into operations.