1268 Training And Development jobs in Dubai

Job Overview:

The Product Trainer will be responsible for developing comprehensive training programs, delivering interactive training sessions, and ensuring teams stay updated on key areas.

1. Design and deliver training programs to enhance product knowledge and application.
2. Conduct workshops, webinars, and training sessions for employees, clients, and partners.
3. Train sales and customer service teams to improve their selling skills and product understanding.
4. Provide regular training and development programs to ensure accounting and auditing teams stay compliant with UAE regulations.

Requirements:

• Bachelor's degree in a relevant field such as business, accounting, finance, or human resources.
• Minimum 3-5 years of experience in a training role within business services, accounting, or financial consulting sectors.
• Strong knowledge of corporate setup, PRO services, taxation, accounting, auditing, and compliance in the UAE.

Our team is committed to delivering exceptional training experiences that fuel business growth and operational efficiency.

We strive to provide the best-in-class training as part of the overall customer experience.

As a key member of our Training team, you will play a vital role in showcasing the core functions of our product suite and how we can assist in the daily running of each customer's business.

• Provide high-quality training to customers and staff as part of the onboarding process, as well as refresher training as required
• Facilitate sessions for internal teams to demonstrate and train on software updates, enhancements, and new products
• Deliver remote training on related hardware components including integrated card readers, POS terminals, self-service kiosks, and associated peripherals
• Collaborate with Technical Support Specialists and Leads to identify areas of improvement in training and assist with the creation, documentation, and sharing of technical procedures for the overall enhancement of the organization's competencies and knowledge base articles
• Assist the Technical Writer with the design, delivery, and maintenance of training documentation including user guides, videos, and knowledge base articles
• Ticket ownership including ticket creation, update, solution, and closure
• Establish and maintain relationships with Functional Managers to ensure the delivery of content that meets the training needs of customers
• Provide assistance to Customer Experience functions as part of the onboarding and installation process for new customers
• Communicate proactively with customers using clear, professional, and effective communication
• Leverage all approved internal knowledge base to deliver up-to-date service to our customers
• Ensure training activities continually strive to meet and/or exceed team KPIs
• Responsible for self-developing skills and technical knowledge on new and existing products and features
• Comply with confidentiality and license agreements

• 1-3 years' experience working in a fast-paced training/onboarding role is preferred
• Bachelor's degree in a relevant technical field or equivalent education/work experience
• Experience in customer service and in communicating both written and verbal
• Natural ability to teach and explain complex technical information to people who have non-technical backgrounds
• Strong relationship-building skills with customers and team members
• Able to balance time among multiple activities
• Training customers and internal teams
• Creating and maintaining training resource materials
• Continuous improvement mindset and preparedness for new approaches and solutions to enhance the Training process
• Highly organized and efficient with strong attention to detail
• Ability to understand and learn technical topics quickly
• Self-motivated with a passion for e-learning, training, and development practices and analytics
• Good at handling customers with patience, tact, and empathy

• Premium medical insurance from Cigna
• Dental & Vision insurance from Cigna
• End of Service Benefits as per UAE Labour Laws
• Paid time off to include vacation, sick, holidays
• Amount equal to a return flight from home country
• Workmen's compensation coverage
• Robust Learning Management System for employee growth and development

Join to apply for the Training and Development Specialist role at DataScience Middle East .

We are seeking a motivated and detail-oriented Learning and Development (L&D) Specialist to support our employee training and development initiatives. The ideal candidate will collaborate with department heads to identify skill gaps, develop tailored training programs, and ensure effective learning experiences. This role will also be responsible for managing the Learning Management System (LMS), tracking training metrics, and continuously improving development strategies.

• Collaborate with department heads to identify training needs and recommend appropriate learning solutions.
• Facilitate and deliver engaging workshops, seminars, and training sessions (in-person and virtual).
• Conduct onboarding follow-ups with new hires to ensure effective integration and performance support.
• Analyze training data and generate reports to assess program effectiveness and identify areas for improvement.
• Manage and maintain the Learning Management System (LMS), ensuring content accuracy, user access, and system functionality.
• Monitor and track employee training records and certifications; generate regular and ad hoc reports as required.
• Assist in the development and delivery of soft skills training programs.

• Bachelor's degree in human resources, Education, Business Administration, or a related field.
• Minimum of 3 years of experience in a Learning & Development or related HR role.
• Strong understanding of adult learning principles and instructional design methodologies.
• Proven experience with training needs assessment, performance analysis, and evaluation techniques.
• Proficiency in Microsoft Office Suite and familiarity with LMS platforms.
• Excellent communication, facilitation, and interpersonal skills.
• Strong organizational skills and ability to manage multiple tasks and deadlines effectively.
• Experience developing and delivering soft skills training is highly preferred.

We are seeking a detail-oriented Training and Development Specialist to support the planning, execution, and evaluation of learning and assessment activities.

This role is ideal for someone with 2–5 years of experience in Training & Development, Psychometric and Behavioral Assessments, or a related field.

The ideal candidate will have strong proficiency in Microsoft Office, specifically Excel, Word, and PowerPoint, as well as Power BI (preferred), to support data analysis and reporting functions.

• Assist in the coordination of training and development (T&D) and assessment activities.
• Manage administrative tasks related to training sessions, including scheduling, materials preparation, and participant tracking.
• Support the creation and enhancement of competency-based assessment frameworks and scoring mechanisms.
• Utilize Microsoft Excel for data analysis, reporting, and record-keeping.
• Prepare engaging presentations using Microsoft PowerPoint to support learning initiatives.
• Maintain organized training records and evaluation feedback to ensure continuous improvement in T&D activities.
• Assist in Power BI data visualization for learning and assessment metrics, and training effectiveness reports (highly desirable).
• Coordinate communication between stakeholders, trainers, and assessment center facilitators.
• Provide logistical and operational support for training events, workshops, and development programs.
• Help refine and implement structured learning strategies aligned with organizational goals.

• 2–3 years of experience in T&D, HR Assessments, or a related function.
• Strong Microsoft Office skills for documentation, data management, and reporting.
• Experience in organizing training sessions, assessments, or HR development initiatives.
• Power BI expertise is an advantage, particularly in tracking training outcomes and assessment data.
• Excellent planning, time management, and organizational skills.
• Strong communication abilities to interact with stakeholders and ensure smooth coordination.
• Ability to multitask and manage multiple projects with attention to detail.

• A proactive mindset with a focus on process improvement.
• Adaptability to evolving learning methodologies and assessment frameworks.
• Enthusiasm for supporting professional development initiatives within an organization.

Join to apply for the Training and Development Specialist role at DataScience Middle East.

We are seeking a motivated and detail-oriented Learning and Development (L&D) Specialist to support our employee training and development initiatives. The ideal candidate will collaborate with department heads to identify skill gaps, develop tailored training programs, and ensure effective learning experiences. This role will also be responsible for managing the Learning Management System (LMS), tracking training metrics, and continuously improving development strategies.

• Collaborate with department heads to identify training needs and recommend appropriate learning solutions.
• Facilitate and deliver engaging workshops, seminars, and training sessions (in-person and virtual).
• Conduct onboarding follow-ups with new hires to ensure effective integration and performance support.
• Analyze training data and generate reports to assess program effectiveness and identify areas for improvement.
• Manage and maintain the Learning Management System (LMS), ensuring content accuracy, user access, and system functionality.
• Monitor and track employee training records and certifications; generate regular and ad hoc reports as required.
• Assist in the development and delivery of soft skills training programs.

• Bachelor’s degree in human resources, Education, Business Administration, or a related field.
• Minimum of 3 years of experience in a Learning & Development or related HR role.
• Strong understanding of adult learning principles and instructional design methodologies.
• Proven experience with training needs assessment, performance analysis, and evaluation techniques.
• Proficiency in Microsoft Office Suite and familiarity with LMS platforms.
• Excellent communication, facilitation, and interpersonal skills.
• Strong organizational skills and ability to manage multiple tasks and deadlines effectively.
• Experience developing and delivering soft skills training is highly preferred.

• Design, create, and implement training programs for new and existing staff.
• Develop training materials including manuals, e-learning modules, and presentations.
• Lead in-person and virtual training sessions for new hires and ongoing professional development.
• Organize workshops, role-playing activities, and seminars to improve staff skills (sales techniques, negotiation, client relationships, etc.).
• Oversee the onboarding process for new hires, ensuring they are integrated into the company culture and prepared for success.
• Assess the effectiveness of training programs through feedback, testing, and performance metrics.
• Work with HR and Line Managers to ensure training goals align with the company's overall objectives.
• Identify gaps in staff performance and recommend improvements to the training curriculum.
• Maintain records of training completion, certifications, and performance evaluations.
• Report on training outcomes and staff performance to the Management.

• At least 3+ years of experience in training or coaching, preferably in Freight Forwarding / Logistics industry.
• Excellent communication and interpersonal skills.
• Strong presentation and public speaking abilities.
• Ability to create training materials and evaluate staff performance.
• Willing to travel to offices within UAE (Dubai, Sharjah, Abu Dhabi, Hamriyah & RAK) and must hold a UAE driving license.

Do you wish to be one of those people who love what they do? You'll love it here. Please spare a few moments and fill in the application form.

Upload Cover letter (accept pdf files, max size: 1 MB)

Upload Resume (accept pdf files, max size: 1 MB)

• Design, create, and implement training programs for new and existing staff.
• Develop training materials including manuals, e-learning modules, and presentations.
• Lead in-person and virtual training sessions for new hires and ongoing professional development.
• Organize workshops, role-playing activities, and seminars to improve staff skills (sales techniques, negotiation, client relationships, etc.).
• Oversee the onboarding process for new hires, ensuring they are integrated into the company culture and prepared for success.
• Assess the effectiveness of training programs through feedback, testing, and performance metrics.
• Work with HR and Line Managers to ensure training goals align with the company's overall objectives.
• Identify gaps in staff performance and recommend improvements to the training curriculum.
• Maintain records of training completion, certifications, and performance evaluations.
• Report on training outcomes and staff performance to the Management.

• At least 3+ years of experience in training or coaching, preferably in Freight Forwarding / Logistics industry.
• Excellent communication and interpersonal skills.
• Strong presentation and public speaking abilities.
• Ability to create training materials and evaluate staff performance.
• Willing to travel to offices within UAE (Dubai, Sharjah, Abu Dhabi, Hamriyah & RAK) and must hold a UAE driving license.

The primary objective of this position is to deliver client-centric training to address the evolving needs of new hires, product updates, and recurrent training requirements.

This role necessitates attaining and maintaining certification in a Trainer Certification Program, providing mentorship to junior trainers, reviewing curriculum as needed, and evaluating training programs using diverse feedback methods.

• To provide day-to-day functional direction to agents within the training environment.
• Employ effective presentation and facilitation skills, incorporating innovative training techniques and adult learning strategies, across various delivery modalities.
• Prepare and present comprehensive training materials through classroom instruction, hands-on demonstrations, and supporting activities.
• Accountable for achieving individual training performance metrics.
• Collaborate with Operations to facilitate agent transition from training to production environments.

• Bachelor's Degree in a relevant field.
• Bilingual English (B2+ level) and native Arabic speaker.
• Proven experience in training methodologies and soft skills.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office applications.
• Able to multitask, prioritize tasks, and meet deadlines on deliverables.

• Design, create, and implement training programs for new and existing staff.
• Develop training materials including manuals, e-learning modules, and presentations.
• Lead in-person and virtual training sessions for new hires and ongoing professional development.
• Organize workshops, role-playing activities, and seminars to improve staff skills (sales techniques, negotiation, client relationships, etc.).
• Oversee the onboarding process for new hires, ensuring they are integrated into the company culture and prepared for success.
• Assess the effectiveness of training programs through feedback, testing, and performance metrics.
• Work with HR and Line Managers to ensure training goals align with the company's overall objectives.
• Identify gaps in staff performance and recommend improvements to the training curriculum.
• Maintain records of training completion, certifications, and performance evaluations.
• Report on training outcomes and staff performance to the Management.

• At least 3+ years of experience in training or coaching, preferably in Freight Forwarding / Logistics industry.
• Excellent communication and interpersonal skills.
• Strong presentation and public speaking abilities.
• Ability to create training materials and evaluate staff performance.
• Willing to travel to offices within UAE (Dubai, Sharjah, Abu Dhabi, Hamriyah & RAK) and must hold a UAE driving license.

Do you wish to be one of those people who love what they do? You'll love it here. Please spare a few moments and fill in the application form.

Upload Cover letter (accept pdf files, max size: 1 MB)

Upload Resume (accept pdf files, max size: 1 MB)