159 Training And Development jobs in Dubai

• Design, create, and implement training programs for new and existing staff.
• Develop training materials including manuals, e-learning modules, and presentations.
• Lead in-person and virtual training sessions for new hires and ongoing professional development.
• Organize workshops, role-playing activities, and seminars to improve staff skills (sales techniques, negotiation, client relationships, etc.).
• Oversee the onboarding process for new hires, ensuring they are integrated into the company culture and prepared for success.
• Assess the effectiveness of training programs through feedback, testing, and performance metrics.
• Work with HR and Line Managers to ensure training goals align with the company's overall objectives.
• Identify gaps in staff performance and recommend improvements to the training curriculum.
• Maintain records of training completion, certifications, and performance evaluations.
• Report on training outcomes and staff performance to the Management.

• At least 3+ years of experience in training or coaching, preferably in Freight Forwarding / Logistics industry.
• Excellent communication and interpersonal skills.
• Strong presentation and public speaking abilities.
• Ability to create training materials and evaluate staff performance.
• Willing to travel to offices within UAE (Dubai, Sharjah, Abu Dhabi, Hamriyah & RAK) and must hold a UAE driving license.

1. Identify learning, training, and development needs across all hotel departments.

2. Design, deliver, and supervise comprehensive training programs in line with Palazzo Versace standards.

3. Create, implement, and evaluate yearly training strategies to ensure effectiveness and practicality.

4. Ensure adherence to Palazzo Versace standards, Quality Assurance requirements, and maintain QA results above 90%.

5. Guarantee minimum monthly training hours for all employees, manage accurate training records, and support staff during transfers/promotions.

6. Build and maintain strong relationships with educational institutions, training providers, and industry networks to access best resources.

7. Lead initiatives such as surveys, mystery shopper assessments, audits, and defect database analysis to improve guest satisfaction and service quality.

8. Work closely with Hotel Management, and all departments to promote teamwork, address issues, and implement corrective actions.

9. Influence, train, and guide staff at all levels to embrace quality methods, new initiatives, and continuous improvement practices.

10. Prepare, present, and communicate training results, QA outcomes, and improvement initiatives clearly and professionally.

1. Bachelor’s degree from an accredited college or university in Hospitality, Business Administration, Human Resources, Psychology, or a related field.

2. Minimum of 2 years’ experience in a similar role within a luxury five-star hotel environment.

3. Proven track record of achieving training objectives and delivering high-quality learning programs.

4. Strong facilitation, presentation, and public speaking skills.

5. Excellent communication and active listening abilities.

6. Ability to design, develop, and implement effective training programs.

7. Proficiency in English (knowledge of an additional European language is preferred).

8. Aptitude for statistical analysis, including experience with statistical software.

9. Proficient in MS Office applications (Word, Excel, PowerPoint, Access) and other relevant software.

1. Identify learning, training, and development needs across all hotel departments.

2. Design, deliver, and supervise comprehensive training programs in line with Palazzo Versace standards.

3. Create, implement, and evaluate yearly training strategies to ensure effectiveness and practicality.

4. Ensure adherence to Palazzo Versace standards, Quality Assurance requirements, and maintain QA results above 90%.

5. Guarantee minimum monthly training hours for all employees, manage accurate training records, and support staff during transfers/promotions.

6. Build and maintain strong relationships with educational institutions, training providers, and industry networks to access best resources.

7. Lead initiatives such as surveys, mystery shopper assessments, audits, and defect database analysis to improve guest satisfaction and service quality.

8. Work closely with Hotel Management, and all departments to promote teamwork, address issues, and implement corrective actions.

9. Influence, train, and guide staff at all levels to embrace quality methods, new initiatives, and continuous improvement practices.

10. Prepare, present, and communicate training results, QA outcomes, and improvement initiatives clearly and professionally.

11. Administer and Assist the DOHR in Performance management appraisal process and 360 feedback.

12. Participate in engagement activities.

13. Assisting with TA activities for interns and other roles.

Alrais Holding is a diversified conglomerate based here in Dubai UAE, specializing in multiple sectors such as hospitality. We uphold high standards of employee relations and promote a culture of respect, fairness, and collaboration.

ABOUT THE ROLE:

We are seeking a proactive and detail-oriented Learning & Development Trainer to join our Human Resources team. In this role, you will assist in the design, implementation, and evaluation of training programs aimed at enhancing hospitality employees' skills, knowledge, and capabilities. Your contributions will be pivotal in ensuring that our training initiatives align with organizational goals and foster ongoing employee development.

KEY RESPONSIBILITIES:

• Conduct Training Needs Assessments: Identify training and development needs across the organization through job analysis, performance reviews, and consultations with managers.
• Program Design and Development: Assist in creating engaging and effective training programs and materials, including e-learning modules, workshops, and seminars.
• Facilitate Training Sessions: Deliver training sessions using various instructional techniques to enhance employee skills and knowledge.
• Evaluate Training Effectiveness: Assess the impact of training programs through feedback surveys, performance metrics, and follow-up evaluations.
• Coordinate Training Logistics: Manage the scheduling, venue arrangements, and communication for training sessions to ensure smooth execution.
• Administer Learning Management System (LMS): Oversee the LMS to track training activities, maintain records, and ensure accessibility of training materials.
• Support Employee Development Initiatives: Assist in implementing mentorship, coaching, and career development programs to support employee growth.
• Ensure Compliance Training: Coordinate and monitor mandatory compliance training to ensure adherence to legal and organizational standards.
• Documentation and Reporting: Maintain accurate records of training activities and prepare regular reports on training outcomes and metrics.
• Promote a Learning Culture: Encourage continuous learning and development across the organization by advocating for training opportunities and resources.

REQUIREMENTS:

• Bachelor’s degree in Human Resources, Education, Business Administration, or a related field.
• With at least 5 years of experience in training and development in the hospitality industry.
• Strong knowledge of adult learning principles, instructional design, and training methodologies.
• Proficiency with Learning Management Systems (LMS) and Microsoft Office Suite.
• Excellent communication and presentation skills.
• Strong organizational and project management skills.
• Analytical skills and attention to detail.

If you're passionate about fostering employee development and eager to contribute to a dynamic learning environment, we'd love to hear from you. Apply today to be part of our team!

Overview

At Holiday Inn Hotels & Resorts, our job is to bring the joy of travel to everyone. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn family.

Holiday Inn Dubai Al Barsha is looking for an innovative Learning & Development Manager to design and deliver impactful training programs that shape future hospitality leaders within our team. Perfectly located along the iconic Sheikh Zayed Road, Holiday Inn Dubai Al Barsha offers guests a seamless blend of modern hospitality and unbeatable access to the best of Dubai. Situated in the heart of Al Barsha, one of the city’s most dynamic neighborhoods, the hotel is just minutes from Mall of the Emirates, Jumeirah’s Kite Beach, and several of the world’s leading attractions and entertainment destinations.

Whether you're here for business or leisure, our hotel offers 310 stylishly appointed rooms, a selection of vibrant food and beverage outlets, and warm, attentive service that makes every stay memorable.

Enjoy effortless travel, enriching experiences, and everything you need to feel at home in the heart of Dubai.

Working as a Learning and Development Manager , you will ensure all team members are trained and maintaining Holiday Inn’s brand service style and behavior. You’ll have ambition, talent, and some essential skills. We’re seeking someone passionate about creating great guest experiences for this vital role.

A little taste of your day-to-day:

• Design, implement, and oversee training and development initiatives.
• Conduct training sessions and facilitate workshops across all departments.
• Support the hotel’s succession planning and career development programs.
• Ensure compliance with IHG training standards and learning tools.
• Partner with department heads to identify skill gaps and address training needs.
• Monitor training effectiveness and maintain accurate learning records.

Ideally, you’ll have some or all of the following competencies and experience we’re looking for:

• Previous experience in Learning & Development within hospitality.
• Preferably with IHG brand experience.
• Currently based in the UAE.
• Strong facilitation and coaching skills.
• Ability to inspire and motivate colleagues through learning.
• Knowledge of modern training methods and digital learning tools.

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don’t quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

Devise the learning and development strategies in line with organizational goals, oversee implementation and delivery, and assess its outcomes. Partner closely with business leaders to understand the training needs and provide end-to-end solutions by using effective innovative methodologies and benchmark to best practices in the retail arena. Deliver trainings at all levels.

The goal is to enhance competency levels, quality, performance, and productivity at the organization, department, and individual level.

• Identifying and assessing future and current training needs through job analysis, career paths, annual performance appraisals, and consultation with line managers and business heads.
• Drawing an overall or concept-wise training and development plan that addresses needs and expectations in all areas.
• Deploying a wide variety of innovative training methods specific to the retail domain.
• Ensuring effective induction, orientation sessions, focused workshops, and Boot Camps.
• Monitoring and evaluating training program effectiveness, success, and ROI periodically and reporting.
• Managing and deploying assessment tools effectively (Mystery shopping, staff checks, etc.).
• Ensuring that the costs of planned programs are within defined budgets.
• Providing a platform for ongoing development.
• Amending and revising programs as necessary, in order to adapt to changes occurring in the work environment.
• Maintaining a keen understanding of training trends, developments, and best practices.
• Building and maintaining smart processes and systems to retain and spread knowledge.
• Conducting key trainings independently.
• Working on critical HR areas related to employee engagement, region development, and communication.
• Traveling to regions periodically; visiting stores and competition regularly - analyze, propose, and implement skill systems to all stakeholders.

• Post Graduate in Business Administration / HR / Education / Psychology.
• Strong educational background/studied in reputed institutes.
• Proven working experience of at least 8-10 years as a Training/Learning & Development manager in retail, aviation, hospitality, or service sectors.
• Ideally has an understanding of retail, luxury, and high-end luxury market from a multi-national perspective.
• Track record in designing and executing successful training programs.
• Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in-classroom training, e-learning, workshops, simulations, etc.).
• Well versed in LMS tools.
• Articulate communicator, well-groomed, and ability to bring about change and influence all levels. Strong English language skills.
• Result-oriented with focus on time, quality, and balanced approach.
• Strong ethical values and integrity.
• Excellent team management skills, ability to develop cohesive performing teams.

Join voco™ hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we’re on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco™ hotels.

The Assistant Learning & Development Manager supports the Learning & Development function in driving a culture of continuous learning, service excellence, and professional growth across the resort. The role is responsible for designing, coordinating, and delivering training programs aligned with the hotel’s standards, brand values, and operational goals. This position ensures that all colleagues are equipped with the skills, knowledge, and mindset to deliver exceptional guest experiences.

Training & Development:

• Assist in the creation, implementation, and evaluation of the annual learning and development plan.

• Conduct training needs analysis across departments to identify learning priorities.

• Design and deliver core programs, including orientation, brand/service standards, supervisory skills, and leadership development.

• Support departmental trainers in maintaining consistent standards across all operational areas.

• Coordinate and facilitate mandatory training programs such as Fire Life Safety, Health & Safety, and Food Hygiene.

Performance & Talent Development:

• Work closely with managers to identify high‑potential colleagues and create development pathways for succession planning.

• Support performance review cycles by guiding leaders on setting goals and providing feedback.

• Track and analyze training participation and effectiveness through evaluations and reports.

Learning Administration:

• Maintain accurate training records and ensure compliance with brand and local regulatory requirements.

• Manage the Learning Management System (LMS) and ensure timely completion of assigned e‑learning modules.

• Prepare monthly L&D reports and key performance indicators for management review.

Employee Engagement:

• Support initiatives that enhance employee engagement, motivation, and recognition.

• Contribute to organizing hotel events, cultural activities, and team‑building programs.

• Act as a brand ambassador, promoting the resort’s values and service culture.

• Bachelor’s degree in Human Resources, Hospitality Management, or a related field.

• Minimum 3–5 years of experience in Learning & Development within luxury hotels or resorts.

• Strong presentation, facilitation, and coaching skills.

• Excellent communication skills (verbal and written) in English; additional languages are an advantage.

• Proficiency in MS Office and familiarity with e‑learning or LMS platforms.

• Ability to work and live in a remote island environment with a positive and adaptable attitude.

• Passion for learning and people development.

• Strong interpersonal and leadership skills.

• High level of organization, creativity, and attention to detail.

• Culturally sensitive and able to work effectively in a diverse team.

• Committed to upholding brand and service excellence standards.

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you’ll become part of our hotel family.

Join voco™ hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we’re on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco™ hotels.

The Assistant Learning & Development Manager supports the Learning & Development function in driving a culture of continuous learning, service excellence, and professional growth across the resort. The role is responsible for designing, coordinating, and delivering training programs aligned with the hotel’s standards, brand values, and operational goals. This position ensures that all colleagues are equipped with the skills, knowledge, and mindset to deliver exceptional guest experiences.

Training & Development:

• Assist in the creation, implementation, and evaluation of the annual learning and development plan.

• Conduct training needs analysis across departments to identify learning priorities.

• Design and deliver core programs, including orientation, brand/service standards, supervisory skills, and leadership development.

• Support departmental trainers in maintaining consistent standards across all operational areas.

• Coordinate and facilitate mandatory training programs such as Fire Life Safety, Health & Safety, and Food Hygiene.

Performance & Talent Development:

• Work closely with managers to identify high‑potential colleagues and create development pathways for succession planning.

• Support performance review cycles by guiding leaders on setting goals and providing feedback.

• Track and analyze training participation and effectiveness through evaluations and reports.

Learning Administration:

• Maintain accurate training records and ensure compliance with brand and local regulatory requirements.

• Manage the Learning Management System (LMS) and ensure timely completion of assigned e‑learning modules.

• Prepare monthly L&D reports and key performance indicators for management review.

Employee Engagement:

• Support initiatives that enhance employee engagement, motivation, and recognition.

• Contribute to organizing hotel events, cultural activities, and team‑building programs.

• Act as a brand ambassador, promoting the resort’s values and service culture.

• Bachelor’s degree in Human Resources, Hospitality Management, or a related field.

• Minimum 3–5 years of experience in Learning & Development within luxury hotels or resorts.

• Strong presentation, facilitation, and coaching skills.

• Excellent communication skills (verbal and written) in English; additional languages are an advantage.

• Proficiency in MS Office and familiarity with e‑learning or LMS platforms.

• Ability to work and live in a remote island environment with a positive and adaptable attitude.

• Passion for learning and people development.

• Strong interpersonal and leadership skills.

• High level of organization, creativity, and attention to detail.

• Culturally sensitive and able to work effectively in a diverse team.

• Committed to upholding brand and service excellence standards.

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you’ll become part of our hotel family.

Join voco™ hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco™ hotels. The Learning & Development Administrator provides essential administrative and coordination support to the Learning & Development (L&D) team. This role ensures the smooth execution of all training activities, accurate maintenance of training records, and effective communication between departments to promote a culture of learning and growth across the resort.

• Assist in planning, scheduling, and organizing training sessions, workshops, and employee development programs.

• Communicate training schedules to departments and ensure participants’ attendance.

• Prepare training materials, attendance sheets, certificates, and evaluation forms.

• Support in the coordination of orientation programs for new colleagues.

• Maintain the training calendar and update it regularly.

• Maintain accurate and up-to-date training records, reports, and files for all employees.

• Ensure compliance with brand standards and legal training requirements.

• Manage the Learning Management System (LMS), monitor course completions, and generate reports.

• Handle training-related correspondence, documentation, and filing.

• Assist in the preparation of monthly L&D reports and key performance indicators.

• Support the organization of engagement initiatives, such as recognition programs, cultural activities, and team events.

• Communicate effectively with department trainers and assist them with training logistics.

• Act as a point of contact for employees seeking information about learning opportunities.

• Provide administrative assistance to the Learning & Development Manager and team in day-to-day operations.

• Assist in evaluating training effectiveness through feedback forms and post-training analysis.

• Participate in hotel events and support HR initiatives as required.

• Diploma or Bachelor’s degree in Human Resources, Hospitality, or Business Administration.

• Previous experience in an administrative or HR support role, preferably within a hotel or resort.

• Strong organizational and time management skills.

• Excellent communication skills (verbal and written) in English; other languages are an advantage.

• Proficient in Microsoft Office (Excel, Word, PowerPoint) and experience with Learning Management Systems (LMS) preferred.

• Positive attitude, high attention to detail, and ability to multitask in a fast-paced environment.

• Willingness to live and work on a remote island with a diverse, multicultural team.

• Passion for learning and people development.

• Strong teamwork and interpersonal skills.

• Professionalism, confidentiality, and integrity.

• Initiative and flexibility in handling changing priorities.

• Commitment to upholding brand values and service excellence.

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you’ll become part of our hotel family.