11 Air Arabia jobs in Sharjah

Lead Airworthiness Auditor, Air Arabia

Job Purpose

Nominated by Air Arabia, the Lead Airworthiness Auditor, shall monitor and verify all activities in the areas of Airworthiness, Maintenance, Ground Operations, Safety, Quality and Security, ensuring all are being carried under the supervision of the relevant “Nominated Post Holder” in compliance with Air Arabia Group policies and third Regulatory Bodies’ requirements and adopted standards (IOSA).

Key Result Responsibilities

• Assists Head of Operational Audit to ensure compliance with all applicable Airworthiness, Maintenance, GRD OPS, Quality, Safety and Security regulatory requirements across Air Arabia Group.
• Partners with stakeholders to facilitate and support the deployment of QSS related policies across the hubs, including systems, investigation process, regulatory compliance and operation readiness processes. Identifies deviations and creates action plans to harmonize.
• Ensures an annual audit plan is documented and implemented for all company hubs.
• Ensures assessment of all hubs in conformance against IOSA ISARPS.
• Keeps abreast with local and international legislation, regulations, guidelines and practices related to the aviation industry.
• Advises as assigned by line management on projects, changes in operational procedures, processes, and introduction of new projects.
• Conducts necessary assessments for the SMS to identify hazards and risks and evaluate the overall status. Sets preventive measures, decides on corrective measures and improvements and ensures actions are taken timely.
• Follow up on all related raised findings closure with adequate CAPA.
• Ensures that safety manuals, risk registers and documentation are continuously and timely reviewed and updated in accordance with the departmental procedures.
• Ensures that established operations, policies, procedures and internal rules and regulations are met under the supervision of the relevant “Nominated Post Holder” and are in compliance and accordance with:
• Conditions and Restrictions of the AOC & OPS SPECS.
• Maintenance approvals.
• Applicable Regulatory Requirements.
• All relevant Third Authority Regulations and additional standards as set by Air Arabia Group (IOSA).
• Monitors the annual audit and inspections plan; identifies non-conformities, problems or deficiencies and proposes corrective measures and alternative solutions. Monitors and assures that corrective actions are timely taken and effective by the responsible line manager.
• Advises the Head of Operational Audit on Quality, Security and Safety related matters and supports with needed information and independent assessment of audits and inspections results as well as correction loops on a regular standard basis. Participates in the formal Management’s Evaluation of Quality and Safety Review Boards for the effectiveness of both Systems.
• Participates in the development and implementation of Group Policies & Procedures.
• Monitors and ensures all identified concerns on Safety and Security are addressed, investigated, and resolved in compliance with Air Arabia’s Safety & Security Programs.
• Conducts periodical health checks for all hubs management systems effectiveness.
• Ensures all lessons learned in Safety, Quality and Security are shared with all hubs and considered.
• Monitors the SPI’s & SPT of each department in each hub.
• Participates in the review of Aviation Service Agreements and related Interface Procedures.
• Monitors SAFA Ratio of each hub and recommends necessary measures if improvement is required.

Qualifications (Academic, training, languages)

• Aircraft Maintenance Engineer Licence and/or a Bachelor degree in Aircraft Engineering/Aeronautical/Auditing or equivalent;
• Alternately, a diploma or certificate in the related field from a recognized institution combined with needed experience and exposure.
• Certificates related to Auditing, Quality Assurance and/or Compliance such as ICAO, IOSA or ISO – Lead Assessor are highly desirable, and some may be treated as conditional for this role.
• Project Management certificate or alternately the proven corresponding working experience is nice to have.
• Proficient in Microsoft Office (Advanced Excel and PowerPoint), Internet and Web Search.
• Excellent command over both written and verbal communication skills: reporting, presentations, etc.
• Fluent in English Language, (Arabic or French Language are a plus)

Work Experience

• 8+ years of working experience in different disciplines in the aviation/airline industry, with a minimum of 4 years at least leading the “Quality and Safety” or “Compliance” function; low cost airline experience is a plus.
• Extensive knowledge in regulatory bodies’ rules and regulations and requirements pertaining to Engineering, Maintenance and Ground Operations policies, procedures, manuals, certification, and licensing.
• General knowledge in ICAO ISARPS.
• In-depth knowledge and experience in airline documentation and records control systems.
• Aircrafts technical knowledge and relative exposure to aircrafts maintenance is a plus.
• Comprehensive knowledge and working exposure to Safety and Security functional requirements and measures in airlines; knowledgeable in internal/external audit practices.
• Experienced in managing the continuing airworthiness of aircrafts in line with Authorities, Manufacturers, and OEMs standard requirements.
• Experienced in designing and implementing policies, procedures and manuals as per business needs and in line with applicable regulations and adopted standards.
• Influential at all levels including internal and external parties; experienced in managing relationships at work place and managing a diverse team of people (Skills/Experience).
• Proven skills in analysing data, identifying pitfalls and recommending corrective measures.
• High accuracy and attention to both results and details.

Job Purpose

Nominated by Air Arabia, the Lead Airworthiness Auditor, shall monitor and verify all activities in the areas of Airworthiness, Maintenance, Ground Operations, Safety, Quality and Security, ensuring all are being carried under the supervision of the relevant "Nominated Post Holder" in compliance with Air Arabia Group policies and third Regulatory Bodies' requirements and adopted standards (IOSA).

Key Result Responsibilities

• Assists Head of Operational Audit to ensure compliance with all applicable Airworthiness, Maintenance, GRD OPS, Quality, Safety and Security regulatory requirements across Air Arabia Group.
• Partners with stakeholders to facilitate and support the deployment of QSS related policies across the hubs, including systems, investigation process, regulatory compliance and operation readiness processes. Identifies deviations and creates action plans to harmonize.
• Ensures an annual audit plan is documented and implemented for all company hubs.
• Ensures assessment of all hubs in conformance against IOSA ISARPS.
• Keeps abreast with local and international legislation, regulations, guidelines and practices related to the aviation industry.
• Advises as assigned by line management on projects, changes in operational procedures, processes, and introduction of new projects.
• Conducts necessary assessments for the SMS to identify hazards and risks and evaluate the overall status. Sets preventive measures, decides on corrective measures and improvements and ensures actions are taken timely.
• Follow up on all related raised findings closure with adequate CAPA.
• Ensures that safety manuals, risk registers and documentation are continuously and timely reviewed and updated in accordance with the departmental procedures.
• Ensures that established operations, policies, procedures and internal rules and regulations are met under the supervision of the relevant "Nominated Post Holder" and are in compliance and accordance with:
• Conditions and Restrictions of the AOC & OPS SPECS.
• Maintenance approvals.
• Applicable Regulatory Requirements.
• All relevant Third Authority Regulations and additional standards as set by Air Arabia Group (IOSA).
• Monitors the annual audit and inspections plan; identifies non-conformities, problems or deficiencies and proposes corrective measures and alternative solutions. Monitors and assures that corrective actions are timely taken and effective by the responsible line manager.
• Advises the Head of Operational Audit on Quality, Security and Safety related matters and supports with needed information and independent assessment of audits and inspections results as well as correction loops on a regular standard basis. Participates in the formal Management's Evaluation of Quality and Safety Review Boards for the effectiveness of both Systems.
• Participates in the development and implementation of Group Policies & Procedures.
• Monitors and ensures all identified concerns on Safety and Security are addressed, investigated, and resolved in compliance with Air Arabia's Safety & Security Programs.
• Conducts periodical health checks for all hubs management systems effectiveness.
• Ensures all lessons learned in Safety, Quality and Security are shared with all hubs and considered.
• Monitors the SPI's & SPT of each department in each hub.
• Participates in the review of Aviation Service Agreements and related Interface Procedures.
• Monitors SAFA Ratio of each hub and recommends necessary measures if improvement is required.

Qualifications (Academic, training, languages)

• Aircraft Maintenance Engineer Licence and/or a Bachelor degree in Aircraft Engineering/Aeronautical/Auditing or equivalent;
• Alternately, a diploma or certificate in the related field from a recognized institution combined with needed experience and exposure.
• Certificates related to Auditing, Quality Assurance and/or Compliance such as ICAO, IOSA or ISO – Lead Assessor are highly desirable, and some may be treated as conditional for this role.
• Project Management certificate or alternately the proven corresponding working experience is nice to have.
• Proficient in Microsoft Office (Advanced Excel and PowerPoint), Internet and Web Search.
• Excellent command over both written and verbal communication skills: reporting, presentations, etc.
• Fluent in English Language, (Arabic or French Language are a plus)

Work Experience

• 8+ years of working experience in different disciplines in the aviation/airline industry, with a minimum of 4 years at least leading the "Quality and Safety" or "Compliance" function; low cost airline experience is a plus.
• Extensive knowledge in regulatory bodies' rules and regulations and requirements pertaining to Engineering, Maintenance and Ground Operations policies, procedures, manuals, certification, and licensing.
• General knowledge in ICAO ISARPS.
• In-depth knowledge and experience in airline documentation and records control systems.
• Aircrafts technical knowledge and relative exposure to aircrafts maintenance is a plus.
• Comprehensive knowledge and working exposure to Safety and Security functional requirements and measures in airlines; knowledgeable in internal/external audit practices.
• Experienced in managing the continuing airworthiness of aircrafts in line with Authorities, Manufacturers, and OEMs standard requirements.
• Experienced in designing and implementing policies, procedures and manuals as per business needs and in line with applicable regulations and adopted standards.
• Influential at all levels including internal and external parties; experienced in managing relationships at work place and managing a diverse team of people (Skills/Experience).
• Proven skills in analysing data, identifying pitfalls and recommending corrective measures.
• High accuracy and attention to both results and details.

Purpose
The purpose of this role is to assist the Cabin Crew Manager in managing the Cabin Crew Members at all times and ensure that all crew are legal as per the GCAA requirements and their needs are met.

Main Responsibilities

1. Ensure all flights departing Sharjah consist of the correct crew complement, and liaise with Crew rostering officer regarding crew shortfalls, if any.
2. Supervise correct and fair allocation of crew positions by auditing and reviewing.
3. Manage action, follow up and provide feedback to cabin crew on cabin flight report.
4. Ensure all procedures, manuals and documentations in the Briefing Office are updated and maintained as per GCAA and company policy requirements.
5. Coach operating crew by giving them constructive feedback, being prepared to answer any queries, clarify any operational issues and if needed direct the crew member to the right personnel or department as necessary.
6. Conduct assessments on Briefing to monitor both SCCM and CCM performance and take corrective actions where necessary on performance, a minimum of 3 briefing assessments should be conducted in a shift.
7. Manage grooming standards; monitored and rectified where needed.
8. Manage senior or captains' de-briefing and handle any conflict until it is resolved; use them as case studies in liaison with Training Manager.
9. Carry out flight observations and submit a full report to Cabin Crew Manager (2 flights a month).
10. Manage daily both catering and duty free issues and ensures that the right product is selected for increasing the revenue using feedback of the crew.
11. Carry out a random pre and post flight check to monitor the boarding process, ground handling, catering-duty fs of discipline.
12. Assist Cabin Crew Manager in Cabin Crew Recruitment.
13. Assist Cabin Crew Manager for SCCM upgrade.
14. Assist the Cabin Crew Manager and carry out investigations on crew disciplinary/appreciations.
15. Manage crew welfare by looking at their personal issues, follow up with company Medical Centre for crew well-being, meet and assist new joining crews and visit crew if they are hospitalized.
16. Ensure the Familiarization Flight program is carried out and the correct paperwork is completed as per Procedures and compliance is achieved.
17. Prepare and disseminate Memos and reminders to all crew for any policy changes.
18. Complete the Crew Movement Officer Shift Report Log at the end of the shift ensuring to note any handover matters for the following shift. Maintain physical appearance of the Briefing Office, including cleanliness, equipment condition etc., and make recommendations for any maintenance or equipment replacement.
19. In the absence of a SCCM, the briefing officer on duty will nominate the most senior crew member to conduct the pre-flight safety briefing. Crew Movement Officer will advise Crew Control of the absence of the operating SCCM.
20. Liaise with other hubs for sending and receiving any product i.e. crew uniforms, manuals.
21. Attend weekly meeting with cabin crew manager to identify the areas that require improvement. Cabin appearance and crew performance; a full report should be submitted to Cabin Crew Manager. (3 flights per shifts).
22. Liaise with other departments to fulfill cabin crew requirements (e.g. housing, transport, HR, finance). Place a purchase order for cabin crew department.
23. Conduct evaluation for initial crew member during 90 days appraisal.
24. Conduct appraisal for the crew including seniors.
25. Maintain records of crew performance, sick leave, no show, punctuality, customer service and take the necessary action in case.

Desired Profile

1. Educated to High Secondary level.
2. Minimum five years of experience as a cabin crew member with three years as a senior cabin crew.
3. Good working knowledge of Flight Duty Time Limitation regulations.
4. Self-motivated and able to work independently with strong written and oral communication skills in English.
5. Arabic would be an advantage.

Interested candidates may apply for the position by sending a copy of their updated resume to

• Reviews assigned task cards with the Engineer-in-Charge to gain full understanding of the work, priorities, documentation requirements and cautions, prior to starting work.
• Assists the Engineer to constantly verify and ensure compatibility and readiness of wheels and brakes stock as per approved standards and quantity to be used as and when needed.
• Prepares and performs scheduled component maintenance according to assigned task cards, ensuring that the required documentation, parts, tools and GSE are obtained and used per issued instructions.
• Carries out related test and inspection tasks to the standard necessary to fully identify and record any defects or damage in accordance with approved maintenance procedures.
• Ensures proper tooling / equipment is ready to perform tasks, returning all of it in good condition following completion of work.
• Manages the safety of own assigned maintenance tasks, ensuring all published mandatory precautions are taken prior to commencing work and during task execution.
• Takes positive steps to protect self and other persons in the area of the maintenance activity from any possible injury, including the use of proper GSE and protective equipment.
• Pays attention to human factors aspects of maintenance, ensuring that work interruption procedures are followed and that adequate access and lighting is used for maintenance and inspections.
• Internal Customer Service: provides helpful information and support to own team and to other department personnel involved with managing scheduled maintenance checks
• Representing Air Arabia: presents a positive and competent image of technical professionalism to other companies’ personnel and ABY customers.
• Maintains positive awareness to the cost of aircraft maintenance including use of time and materials.
• Minimises unnecessary waste of consumable material and part repair cost by avoiding unnecessary damage and repeat work during maintenance.

• At least 2 years’ experience performing maintenance on large commercial aircraft, preferably Airbus types.
• At least 2 years’ experience in a Base Maintenance environment.
• Able to demonstrate solid basic understanding of component maintenance.

Company Description

Miracle Flight Support offers unparalleled aviation services worldwide, consistently surpassing customer expectations. Our growing network of vendors and partners ensures strong connections and high-quality service. Our flight dispatchers possess extensive expertise to meet the most challenging requests. We provide a comprehensive range of services, including air traffic rights, flight planning, charter services, fuel supply, ground handling, and travel services. Our multicultural team works collaboratively to achieve client objectives and share best practices within the organization.

Role Description

This is a full-time hybrid role for a Flight Operations Specialist, based in Dubai with the possibility of some work from home. The Flight Operations Specialist will be responsible for day-to-day flight planning, managing flight operations, monitoring aircraft, ensuring flight safety, and coordinating with various stakeholders to ensure smooth operations.

Qualifications

• Flight Operations skills
• Experience with Aircraft handling, catering and fueling arrangement
• Strong communication and coordination skills
• Ability to work independently and in a team
• Previous experience in the aviation industry is a plus

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing, Airlines and Aviation

As a Flight Operations Executive, you will be responsible for identifying, sourcing, and securing the most suitable aircraft for client charters, ensuring competitive pricing, operational efficiency and a seamless execution of flights. You will play a crucial role in aircraft procurement, pricing negotiations, flight monitoring, and operator relations, working closely with the Charter Sales team to ensure client needs are met at the highest standard.

• Build and maintain strong relationships with aircraft operators globally to secure the best aircraft availability and pricing for charter requests.
• Submit quotes by sourcing and negotiating aircraft availability, ensuring cost-effective solutions while maintaining profit margins and service quality.
• Oversee the end-to-end flight process, ensuring seamless execution from aircraft confirmation to takeoff, including ground handling and slot arrangements.
• Track flights, proactively manage schedule changes, weather conditions, and operational disruptions, and communicate updates to stakeholders.
• Ensure that all operators meet safety requirements and that aircraft comply with all relevant legal and operational requirements.
• Identify and mitigate potential risks, such as aircraft substitutions, payload limitations, or airport restrictions, to ensure a smooth customer experience.
• Work closely with the Charter Sales team to provide accurate aircraft options, competitive quotes, and expert guidance on aircraft.
• Serve as a key point of contact for aircraft operators, ensuring smooth pre-flight communication and assisting the Charter Sales team to address customer concerns or special requests.
• Conduct post-flight debriefs, assess operator service levels, and track market trends.
• Report directly to the Head of Charter Sourcing, ensuring all flight records, CRM updates, and contract documentation are accurately maintained.

• Fluency in English (additional languages such as French, Spanish, or Arabic are a plus).
• Minimum 2 years of experience in Charter Sourcing, Flight Operations, or Private Jet Brokerage.
• Strong understanding of aircraft performance metrics, charter pricing structures, and aviation regulations.
• Ability to work with CRM platforms (e.g., HubSpot, Salesforce, or aviation-specific tools like Avinode)
• High attention to detail, ability to multitask, and problem-solving mindset under pressure.
• Excellent negotiation skills to secure competitive charter rates and exclusive deals.
• High school degree required (University degree is a plus).

• Entry level

• Full-time

• Management and Manufacturing

• Airlines and Aviation and Travel Arrangements

Flight Operations Systems Manager

We are seeking an experienced Flight Operations Systems Manager to oversee the implementation of Information Systems projects across various business units. The successful candidate will be responsible for ensuring smooth and coordinated programs or technical systems-related projects.

1. Develop Acceptance Test Packs for new functions and systems in association with functional areas within Flight Operations, Engineering, and Network Operations.
2. Collaborate with IT teams and other departments to resolve system-related issues and ensure timely completion of projects.
3. Monitor progress of ongoing projects and report problems requiring strategic decisions for management support.
4. Provide guidance on acceptance of deployed software and ensure team members are committed to their tasks.
5. Consult business managers to establish required business parameters and workflow roles and responsibilities.

• Proven experience in managing large-scale IT projects.
• Strong analytical and problem-solving skills.
• Excellent communication and leadership abilities.
• Familiarity with industry-specific software and technologies.

The successful candidate will enjoy a competitive salary, opportunities for career growth, and a dynamic work environment.

This is an exciting opportunity to join our team and contribute to the success of our organization.

Embark on a challenging career as an aircraft second in command with our organization.

This role involves supporting the lead pilot in managing daily operations and emergency situations, ensuring stringent safety standards are met.

• Ensure the highest levels of safety during flights as the aircraft's second in command.
• Lead by example for all crew members, upholding the company's professional image.
• Adhere to and enforce all relevant policies among the crew.
• Report any deviations to ensure continuous improvement.
• Maintain optimal physical fitness and notify the organization if unable to fly.
• Operate aircraft in accordance with approved policies and regulations.

• Hold an ICAO ATPL license with a valid type rating, 1st Class Medical certificate from ICAO, English proficiency – ICAO level 4 or above, eligible for UAE residency visa, recent flying experience within 24 months.
• Minimum 1,500 hours of total flying time, 500 hours on B737-300 to 900 (NG/EFIS) series aircraft.
• Comprehensive understanding of ATPL subjects, exceptional CRM skills, exemplary leadership abilities, proven command experience, multitasking proficiency, resilience under pressure.