1 230 Cabin Crew jobs in the United Arab Emirates
Cabin Crew
Posted today
Job Viewed
Job Description
Acts as Air Arabia's ambassador; strives to achieve customers' loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers' experience. Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle. Be ready and fit to operate ensuring productivity is in line with set measures and company's adopted policies and procedures.
Key Result ResponsibilitiesConduct:
- Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends "Briefing" to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.
Safety Measures:
- Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.
- Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).
- Administers first aid to passengers where necessary.
- Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly.
Customer Service:
- Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft log book as per Air Arabia and GCAA/CAA adopted procedures.
- Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs.
- Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions.
- Contributes to maximizing on-board revenue and "Charity Cloud" program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets.
- Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her.
Crosschecking and Reports:
- Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate.
- Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying.
- Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff.
- Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers.
- Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of 'Cabin Supervisor' when designated as such by the Captain.
- Maintains necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings, and educational workshops and by ensuring current license.
- Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives.
Minimum Requirements:
- Age: Between 20 to 26 years for the candidates without previous experience as a Cabin Crew.
- Up-to 33 years for Experienced Cabin Crew.
- Minimum Height: 160 cm (Female), 168 cm (Male).
- Weight: To be in proportion to Age and Height.
- Clear skin with no marks or tattoos that would be visible whilst wearing the cabin crew uniform.
- Medically/ Physically fit to perform Cabin Crew duties.
- Ability to swim with aid of a flotation device.
- Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus.
- Training in First Aid, Safety and Emergency Procedures are an added value.
- Fit to fly, has good general health, no serious medical conditions or chronic diseases.
- Proficient in Microsoft Office.
- Language: Must be fluent in Written and Spoken English.
- Fluency in Arabic is preferred.
- Fresh graduates are encouraged to apply for this role.
- Previous experience as cabin crew or in a customer service role in the Airlines/Aviation/ or hospitality Industries shall be treated as an added value.
- Active cabin crew license is an advantage.
- Capable of working in shift pattern and for extended working hours.
- Shows high flexibility and adaptability to frequent changes and busy schedules.
- Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs.
Cabin Crew
Posted today
Job Viewed
Job Description
Cabin Crew (Malayalee)
We are currently seeking enthusiastic and friendly individuals to join our team as Cabin Crew members in Haur-Fakkan, UAE. As a member of our team, you will be responsible for ensuring the safety and comfort of our passengers while providing exceptional customer service. No prior experience is required, making this an ideal opportunity for those looking to start their career in the aviation industry.
Responsibilities:
- Greet and welcome passengers upon boarding the aircraft
- Assist with stowing carry-on luggage and directing passengers to their seats
- Conduct safety checks and provide safety demonstrations
- Serve food, beverages, and snacks to passengers
- Respond to passenger requests and inquiries in a professional and timely manner
- Monitor cabin conditions and report any issues or concerns to the captain
- Work as a team with other cabin crew members to ensure a smooth flight experience for all passengers
Requirements:
- Malayalee nationality preferred
- Must be able to communicate effectively in English (Malayalam language skills are a plus)
- Must be at least 21 years old
- Able to work flexible hours including weekends and holidays
- Must have a positive attitude and excellent customer service skills
- Physically fit and able to pass a medical assessment for the role
Benefits:
- Accommodation provided by the company
- Free visa sponsorship and flight ticket provided by the company
- Opportunity for career growth within the aviation industry
We also encourage women who are passionate about aviation to apply for this role. Join us at our leading airline as we continue to provide exceptional service to our customers. Apply now
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#J-18808-LjbffrCabin Crew
Posted today
Job Viewed
Job Description
Press Tab to Move to Skip to Content Link
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This vacancyis only for a recruitment drive in Portugal, candidates who areavailable for assessments inPortugal.
Job PurposeActs as Air Arabia's ambassador; strives to achieve customers' loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers' experience. Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle. Be ready and fit to operate ensuring productivity is in line with set measures and company's adopted policies and procedures.
Key Result ResponsibilitiesConduct:
- Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends "Briefing" to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.
Safety Measures:
- Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.
- Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).
- Administers first aid to passengers where necessary.
- Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly.
Customer Service:
- Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft log book as per Air Arabia and GCAA/CAA adopted procedures.
- Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs.
- Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions.
- Contributes to maximizing on-board revenue and "Charity Cloud" program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets.
- Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her.
Crosschecking and Reports:
- Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate.
- Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying.
- Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff.
- Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers.
- Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of 'Cabin Supervisor' when designated as such by the Captain.
- Maintains necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings, and educational workshops and by ensuring current license.
- Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives.
- Age:Between 20 to 33 years
- Minimum Height: 160 cm (Female), 168 cm (Male)
- Weight: To be in proportion to Age and Height
- Clear skin with no marks or tattoos that would be visible whilst wearing the cabin crew uniform
- Medically/ Physically fit to perform Cabin Crew duties
- Ability to swim with aid of a flotation device
- Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus.
- Training in First Aid, Safety and Emergency Procedures are an added value.
- Fit to fly, has good general health, no serious medical conditions or chronic diseases.
- Proficient in Microsoft Office.
- Language: Must be fluent in Written and Spoken English.
- Fresh graduates are encouraged to apply for this role.
- Previous experience as cabin crew or in a customer service role in the Airlines/Aviation/ or hospitality Industries shall be treated as an added value.
- Active cabin crew license is an advantage.
- Capable of working in shift pattern and for extended working hours.
- Shows high flexibility and adaptability to frequent changes and busy schedules.
- Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs.
Cabin Crew
Posted today
Job Viewed
Job Description
Our Cabin Crew are truly global citizens who share a collective passion for caring for our guests, inspired by the traditional Arabian hospitality found in our home, Abu Dhabi. Our Cabin Crew aspire to surpass our guest's expectations and inspire our customers through innovative hospitality whilst ensuring the onboard safety of each of our guests. We are currently looking for exceptional people to join our team of award winning Cabin Crew. If you have a desire to provide world class in-flight service whilst travelling the world, we encourage you to apply for one of these truly amazing positions.
Education & Experience
- Minimum High School certification or any higher education
- Fluent English verbal and written comprehension; another language is an additional benefit
- Must be at least 21 years old
- Minimum height is 160 cm
- No tattoos or body piercing (exception for one earring in the lower lobe of each ear for females only) that would be visible whilst wearing the Etihad uniform (bandages and cosmetic coverings are not permitted)
- No criminal record
- Excellent personal presentation, style and image
- Willing to serve alcohol, including during the holy month of Ramadan
- Willing to comply with UAE and GCAA visa requirements
- Confident in water and be able to swim with the aid of a flotation device
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#J-18808-LjbffrCabin Crew
Posted today
Job Viewed
Job Description
Join to apply for the Cabin Crew - Worldwide role at Etihad
Join to apply for the Cabin Crew - Worldwide role at Etihad
Our Cabin Crew are truly global citizens who share a collective passion for caring for our guests, inspired by the traditional Arabian hospitality found in our home, Abu Dhabi. Our Cabin Crew aspire to surpass our guest's expectations and inspire our customers through innovative hospitality whilst ensuring the onboard safety of each of our guests. We are currently looking for exceptional people to join our team of award winning Cabin Crew. If you have a desire to provide world class in-flight service whilst travelling the world, we encourage you to apply for one of these truly amazing positions.
Education & Experience
- Minimum High School certification or any higher education
- Fluent English verbal and written comprehension; another language is an additional benefit
- Must be at least 21 years old
- Minimum height is 160 cm
- No tattoos or body piercing (exception for one earring in the lower lobe of each ear for females only) that would be visible whilst wearing the Etihad uniform (bandages and cosmetic coverings are not permitted)
- No criminal record
- Excellent personal presentation, style and image
- Willing to serve alcohol, including during the holy month of Ramadan
- Willing to comply with UAE and GCAA visa requirements
- Confident in water and be able to swim with the aid of a flotation device
- Communication Skills - Excellent
- Customer Orientation -Excellent
- English Language skills - Excellent
Etihad Airways, the national airline of the UAE, was formed in 2003 to bring "Abu Dhabi to the World". Over the years, we have grown into Etihad Aviation Group, a diversified global aviation and travel company, which is one of the world's most acclaimed industry brands.
Our airline flies to over 84 destinations with a fleet of over 100 Airbus and Boeing aircraft, serving 18.6 million passengers a year and carrying 682,000 tonnes of cargo in 2018.Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Management and Manufacturing
- Industries Airlines and Aviation
Referrals increase your chances of interviewing at Etihad by 2x
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#J-18808-LjbffrCabin Crew
Posted today
Job Viewed
Job Description
Date: 30 May 2025
Company: Air Arabia PJSC (G9)
Location:
Sharjah, AE
Country: AE
Important Information
This vacancy is only for a recruitment drive in Portugal, candidates who are available for assessments in Portugal.
Job Purpose
Acts as Air Arabia's ambassador; strives to achieve customers' loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers' experience. Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle. Be ready and fit to operate ensuring productivity is in line with set measures and company's adopted policies and procedures.
Conduct
Key Result Responsibilities
- Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends "Briefing" to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.
- Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.
- Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).
- Administers first aid to passengers where necessary.
- Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly.
- Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft log book as per Air Arabia and GCAA/CAA adopted procedures.
- Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs.
- Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions.
- Contributes to maximizing on-board revenue and "Charity Cloud" program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets.
- Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her.
- Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate.
- Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying.
- Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff.
- Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers.
- Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of 'Cabin Supervisor' when designated as such by the Captain.
- Maintains necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings, and educational workshops and by ensuring current license.
- Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives.
- Age: Between 20 to 33 years
- Minimum Height: 160 cm (Female), 168 cm (Male)
- Weight: To be in proportion to Age and Height
- Clear skin with no marks or tattoos that would be visible whilst wearing the cabin crew uniform
- Medically/ Physically fit to perform Cabin Crew duties
- Ability to swim with aid of a flotation device
- Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus.
- Training in First Aid, Safety and Emergency Procedures are an added value.
- Fit to fly, has good general health, no serious medical conditions or chronic diseases.
- Proficient in Microsoft Office.
- Language: Must be fluent in Written and Spoken English.
- Fresh graduates are encouraged to apply for this role.
- Previous experience as cabin crew or in a customer service role in the Airlines/Aviation/ or hospitality Industries shall be treated as an added value.
- Active cabin crew license is an advantage.
- Capable of working in shift pattern and for extended working hours.
- Shows high flexibility and adaptability to frequent changes and busy schedules.
- Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs.
Cabin Crew
Posted today
Job Viewed
Job Description
Press Tab to Move to Skip to Content Link
Select how often (in days) to receive an alert:
Cabin Crew - Minsk, Belarus Recruitment DriveDate: 28 May 2025
Location:
Sharjah, AE
Country: AE
This vacancyis for a recruitment drive being held in Minsk, Belarus . If interested, please apply online.
Shortlisted candidates will receive an invitation email with details of the venue, time & date, 2 - 3 days before the assessment date.
Acts as Air Arabia's ambassador; strives to achieve customers' loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers' experience. Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle. Be ready and fit to operate ensuring productivity is in line with set measures and company's adopted policies and procedures.
Key Result ResponsibilitiesConduct:
- Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends "Briefing" to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.
Safety Measures:
- Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.
- Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).
- Administers first aid to passengers where necessary.
- Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly.
Customer Service:
- Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft log book as per Air Arabia and GCAA/CAA adopted procedures.
- Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs.
- Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions.
- Contributes to maximizing on-board revenue and "Charity Cloud" program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets.
- Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her.
Crosschecking and Reports:
- Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate.
- Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying.
- Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff.
- Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers.
- Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of 'Cabin Supervisor' when designated as such by the Captain.
- Maintains necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings, and educational workshops and by ensuring current license.
- Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives.
- Age:Between 20 to 33 years
- Minimum Height: 160 cm (Female), 170 cm (Male)
- Weight: To be in proportion to Age and Height
- Clear skin with no marks or tattoos that would be visible whilst wearing the cabin crew uniform
- Medically/ Physically fit to perform Cabin Crew duties
- Ability to swim with aid of a flotation device
- Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus.
- Training in First Aid, Safety and Emergency Procedures are an added value.
- Fit to fly, has good general health, no serious medical conditions or chronic diseases.
- Proficient in Microsoft Office.
- Language: Must be fluent in Written and Spoken English.
- Fresh graduates are encouraged to apply for this role.
- Previous experience as cabin crew or in a customer service role in the Airlines/Aviation/ or hospitality Industries shall be treated as an added value.
- Active cabin crew license is an advantage.
- Capable of working in shift pattern and for extended working hours.
- Shows high flexibility and adaptability to frequent changes and busy schedules.
- Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs.
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Cabin Crew
Posted today
Job Viewed
Job Description
Our cabin crew are the brand ambassadors for flydubai and the city of Dubai. We take pride in keeping our passengers safe whilst delivering exceptional customer service each and every time they fly with us. If you are passionate about people, are hardworking and have an unwavering commitment to provide a great experience then we would like to hear from you. About The Role
As flydubai cabin crew, you will be part of a dynamic and multicultural team that ensures a unique, safe, consistent, and reliable inflight experience for our diverse customer base.
Role Requirements
- Must be at least 21 years old.
- Minimum height of 158 cm, in accordance with our safety regulations.
- Well-groomed and professional appearance, in line with flydubai's grooming standards.
- No visible tattoos while in uniform.
- Possession of a valid passport.
- In good health, with the ability to pass an aero medical examination.
- Fluent in written and spoken English; proficiency in additional languages is an advantage.
- Confident in the water when wearing a flotation aid/life jacket.
- Willing to work irregular hours, including weekends, holidays, and overnight shifts.
- Enthusiastic and proactive, with a passion for delivering excellent service.
- Respectful, adaptable, and willing to work in a multi-cultural team environment.
- Must have a safety-conscious attitude and ability to respond to emergencies in a calm and effective manner.
- Willing to relocate to Dubai, (UAE).
Minimum Education and Experience
- High school diploma or equivalent a must.
- International aviation experience is an advantage.
- 1 year of experience in a customer service role, ideally in aviation, hospitality, or retail.
Training Bond
- USD 2,650/approx. AED 9,700 for the first year
Pay & Benefits
- Basic salary + Housing allowance + Transportation allowance: AED 8,275
- Plus Variable Flying pay: Avg. Monthly AED 4,500 (Based on average of 90 flying hours)
Other Benefits
- Medical Insurance
- End of service benefit
- Paid Leave of 30 days per year
- Annual Leave Ticket
- Concessional tickets for family and friends
- Open ended contract
Career Growth
At flydubai we aim to provide opportunities for individual growth and self-development allowing our staff to enjoy a long and successful career.
ISR REQUIREMENTS
Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day to day business operations.
#J-18808-LjbffrCabin Crew
Posted today
Job Viewed
Job Description
Our Cabin Crew are truly global citizens who share a collective passion for caring for our guests, inspired by the traditional Arabian hospitality found in our home, Abu Dhabi. Our Cabin Crew aspire to surpass our guest's expectations and inspire our customers through innovative hospitality whilst ensuring the onboard safety of each of our guests. We are currently looking for exceptional people to join our team of award-winning Cabin Crew. If you have a desire to provide world-class in-flight service whilst travelling the world, we encourage you to apply for these truly amazing positions.
Education & Experience- Minimum High School certification or higher education
- Fluent English verbal and written comprehension; additional languages are a benefit
- Must be at least 21 years old
- Minimum height of 160cm
- No tattoos or body piercings visible while wearing the Etihad uniform (exceptions for one earring in the lower lobe of each ear for females only; bandages and cosmetic coverings are not permitted)
- No criminal record
- Excellent personal presentation, style, and image
- Willing to serve alcohol, including during Ramadan
- Willing to comply with UAE and GCAA visa requirements
- Confident in water and able to swim with a flotation device
Cabin Crew
Posted today
Job Viewed
Job Description
Press Tab to Move to Skip to Content Link
Select how often (in days) to receive an alert:
Cabin Crew - Cyprus Recruitment DriveDate: 28 May 2025
Location:
Sharjah, AE
Country: AE
This vacancyis for a recruitment drive being held in Cyprus . If interested, please apply online.
Shortlisted candidates will receive an invitation email with details of the venue, time & date, 2 - 3 days before the assessment date.
Acts as Air Arabia's ambassador; strives to achieve customers' loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers' experience. Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle. Be ready and fit to operate ensuring productivity is in line with set measures and company's adopted policies and procedures.
Key Result ResponsibilitiesConduct:
- Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends "Briefing" to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.
Safety Measures:
- Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.
- Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).
- Administers first aid to passengers where necessary.
- Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly.
Customer Service:
- Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft log book as per Air Arabia and GCAA/CAA adopted procedures.
- Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs.
- Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions.
- Contributes to maximizing on-board revenue and "Charity Cloud" program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets.
- Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her.
Crosschecking and Reports:
- Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate.
- Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying.
- Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff.
- Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers.
- Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of 'Cabin Supervisor' when designated as such by the Captain.
- Maintains necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings, and educational workshops and by ensuring current license.
- Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives.
- Age:Between 20 to 33 years
- Minimum Height: 160 cm (Female), 170 cm (Male)
- Weight: To be in proportion to Age and Height
- Clear skin with no marks or tattoos that would be visible whilst wearing the cabin crew uniform
- Medically/ Physically fit to perform Cabin Crew duties
- Ability to swim with aid of a flotation device
- Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus.
- Training in First Aid, Safety and Emergency Procedures are an added value.
- Fit to fly, has good general health, no serious medical conditions or chronic diseases.
- Proficient in Microsoft Office.
- Language: Must be fluent in Written and Spoken English.
- Fresh graduates are encouraged to apply for this role.
- Previous experience as cabin crew or in a customer service role in the Airlines/Aviation/ or hospitality Industries shall be treated as an added value.
- Active cabin crew license is an advantage.
- Capable of working in shift pattern and for extended working hours.
- Shows high flexibility and adaptability to frequent changes and busy schedules.
- Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs.