728 Concierge Services jobs in Dubai

A Front Desk Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

• Front Office experience in the hotel leisure and/or retail sector
• Strong commercial/business awareness and demonstration of sales capabilities
• Calm organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory interpersonal and communication skills
• A passion for delivering exceptional levels of Guest service

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• A relevant supervisory/management certificate/diploma or degree

Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

A Front Desk Supervisor supervises the activities managed at the hotel front desk including checkin/checkout Guest requests concierge services and promotion of inhouse activities.

What will I be doing

As a Front Desk Supervisor you will oversee the front office activities between the Guest the hotel and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and therefore must perform the following tasks to the highest standards:

• Supervise Front Desk operations during your assigned shift to a consistently high standard
• Ensure your shift team have a current knowledge of hotel products services pricing and special promotional offers as well as daily VIP and special events
• Advise your shift team of any special events or VIP Guests in the hotel that day
• Monitor the appearance standards and performance of Team Members with an emphasis on training and team work
• Maximize sales revenues through upselling and marketing program
• Manage Guest requests inquiries and complaints promptly and completely
• Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service

EOE/AA/Disabled/Veterans

Required Experience:

Manager

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Receptionist – Be the Corporate Ambassador at Our Front Desk

At Metropolitan, we believe first impressions matter — and our Front Desk Ambassador plays a key role in delivering an exceptional experience to every visitor and caller. As the front face of our brand, you'll bring professionalism, warmth, and efficiency to our office environment.

Your Role:

You will manage front desk operations and provide administrative support that ensures our workplace runs smoothly and professionally.

Responsibilities:

• Greet and assist guests and clients upon arrival.
• Handle incoming phone calls: screen, transfer, and respond with professionalism.
• Keep the reception area tidy, organized, and well-stocked with supplies.
• Offer accurate information in person, by phone, and via email.
• Receive, sort, and distribute daily mail and deliveries.
• Enforce front-desk security by monitoring logbooks and issuing visitor badges.
• Coordinate office supplies and maintain inventory.
• Manage calendars and schedule meetings.
• Arrange travel, accommodations, and prepare travel vouchers.
• Maintain records of office expenses and costs.
• Support the team with clerical tasks like filing, scanning, and printing.

What We’re Looking For:

• Prior experience as a Receptionist, Front Desk Representative, or similar role.
• Proficiency in Microsoft Office Suite.
• Experience with office equipment (printers, scanners, fax).
• Professional appearance and strong communication skills.
• Fluency in English & or any other European language – Preference for immediately available candidates
• Highly organized with excellent multitasking and time-management skills.
• Positive attitude, reliability, and a customer-first mindset.

What We Offer:

• Full employment visa and Emirates ID.
• Medical insurance coverage & annual flight tickets
• Ongoing training and development opportunities.
• A collaborative and growth-focused work culture.

Working Hours:

• Monday to Friday: 9:00 AM – 6:00 PM; Saturday - hulf day (1 weekend full)

Why Join Metropolitan Premium Properties?

• Among the top 10 Best Workplaces in the UAE for the last 4 years and Number 1. Real Estate Agency
• Recognized as a GREAT PLACE TO WORK in the UAE for three consecutive years.
• A leading company in the UAE market with 15 years of industry experience.
• Top-selling broker with all major UAE developers.
• Recipient of the International Property Awards 2022 for "Best Real Estate Agency Marketing."
• Winner of the Feefo Platinum Service Award 2024 for delivering exceptional customer service in real estate.

• Seniority levelAssociate

• Employment typeFull-time

• Job functionAdministrative and Customer Service

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Dubai, Dubai, United Arab Emirates 2 hours ago

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Dubai, Dubai, United Arab Emirates 2 hours ago

Dubai, Dubai, United Arab Emirates 4 hours ago

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Job Title
Front Desk Supervisor - Guest Services and Front Office Operations (M venpick by Accor Dubai)
Job Description
Front Desk Supervisor - Guest Services and Front Office Operations (M venpick by Accor Dubai)
Role Purpose
M venpick Hotel Dubai is looking for a Front Desk Supervisor to lead guest services and front office operations with professionalism and warmth. Reporting to the Front Desk Manager or Night Manager, you will oversee the check-in process, supervise team performance, manage guest inquiries, and ensure operational excellence. This full-time role is ideal for hospitality professionals who are passionate about guest satisfaction and team coordination.
Employment Overview
Job Location: Dubai, UAE
Industry: Hospitality
Function: Hospitality / Travel
Salary: 6000-7500 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full-time
Main Responsibilities
* Supervise front desk operations, ensuring smooth check-ins, check-outs, and guest interactions
* Allocate rooms, update guest profiles, and handle special requests and VIP arrivals
* Resolve guest complaints with a helpful, calm, and professional approach
* Monitor and support team performance through on-the-job coaching and daily briefings
* Ensure cashiering tasks, night audit entries, and key control procedures are completed accurately
* Maintain up-to-date shift reports, logbooks, and issue tracking
* Collaborate with housekeeping, F&B, and other departments for efficient guest service delivery
* Ensure guest directory information, event schedules, and daily briefings are current and shared across shifts
* Practice and promote upselling techniques during guest interactions
* Maintain grooming and presentation standards while supporting brand values and core behavior
* Be prepared for emergencies by following fire safety, health, and hygiene protocols
* Participate in training programs and encourage knowledge sharing within the team
* Carry out other duties as assigned by management to ensure smooth hotel operations
Candidate Requirements
* Diploma in Hotel Management or related hospitality education
* Prior experience as a hotel receptionist or front desk agent; supervisory experience preferred
* Familiarity with Opera PMS and hotel front office systems
* Strong interpersonal and communication skills
* Fluent in English; additional languages such as Arabic, Chinese, German, or French are a plus
* Positive attitude, professional appearance, and ability to handle pressure
* Detail-oriented and organized with a proactive approach to guest service
Join Our Team Because
* Work in an inclusive culture that celebrates individuality and fosters career growth
* Be part of a property that blends classic M venpick hospitality with a modern guest experience
* Access development programs through Accor Academies and internal mobility across 110+ countries
* Enjoy staff discounts across Accor properties, F&B outlets, and wellness programs
* Contribute to sustainability and community initiatives through Planet 21 and Heartist values

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We are seeking a highly skilled Front Desk Coordinator who is fluent in either Arabic or Tagalog, with prior experience in the healthcare sector. The ideal candidate will be the first point of contact for patients, providing a warm and professional welcome while ensuring seamless front-desk operations in a busy medical center.

• Greet patients and visitors in a friendly and professional manner
• Manage appointments, scheduling, and patient check-ins/check-outs efficiently
• Answer phone calls, respond to inquiries, and direct calls appropriately
• Maintain accurate patient records and assist with documentation
• Coordinate billing and insurance processes in collaboration with the accounts team
• Support the medical staff with administrative tasks as needed
• Maintain a clean and organized reception area

• Bachelor's degree or Diploma in Business Administration or related field required
• 1-2 years of experience in a healthcare setting, preferably in dental or aesthetic clinics
• Strong interpersonal and communication skills
• Proficient in using clinic management software and Microsoft Office applications
• Able to multitask efficiently in a fast-paced environment
• Professional appearance and demeanor

• Greet and welcome guests promptly and courteously.
• Handle check-in and check-out procedures efficiently.
• Manage room reservations, bookings, and cancellations.
• Respond to guest inquiries, concerns, and special requests.
• Coordinate with housekeeping and maintenance teams.
• Maintain accurate guest records and billing information.
• Promote hotel services and amenities to guests.
• Process payments and maintain a balanced cash drawer.
• Ensure the front desk area is neat, presentable, and stocked.
• Adhere to hotel policies, procedures, and safety standards.
  
  

• High school diploma or equivalent; hospitality training preferred.
• Minimum 1–2 years of experience in a front office or customer service role.
• Proficiency in property management systems .
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Professional appearance and attitude.
• Ability to work flexible shifts, including weekends and holidays.
• Prior UAE hospitality experience is an advantage.
  
  

• Health Insurance
• Visa
• Paid Annual Leaves
• Maternity and Paternity Leaves
  
  

Role Overview:

A Front Desk Coordinator is required to manage administrative and reception duties with exceptional communication skills.

The ideal candidate will possess a professional demeanor, multitasking ability, and proficiency in Microsoft Office.

Key Responsibilities:

1. Greet and assist clients professionally
2. Handle calls, emails, and appointments
3. Respond to inquiries and support admin tasks
4. Maintain records and ensure the reception area is organized

Requirements:

• Experience in reception or customer service roles
• Proficient in Microsoft Office
• Presentation skills with strong interpersonal abilities
• Ability to multitask and work under pressure

We are seeking an individual who can provide top-notch support and contribute to our team's success.

Founded in 2005, Aqua Properties is one of the most innovative, creative and forward-thinking real estate companies in Dubai. At the core of our business philosophy is our commitment to extraordinary service, honesty, and clear communication. We offer a comprehensive range of property services while our various teams provide valuation, agency, advisory, research and building consultancy services across all property types and sectors.

With our wide network of multilingual and highly qualified agents ready to serve you, you can be confident that every requirement of yours will be met. We are ready to assist you while you search for a new home or even an investment opportunity, while providing the most competitive prices in the market. We are customer focused and ensure that all sellers, buyers and developers are provided with personalized service. We pride ourselves in instilling a culture of innovation, discretion and foresight throughout the company, achieved by our enterprising and forward-thinking approach to the real estate industry.

• Provide exceptional customer service experience.
• Greet clients when they enter the reception.
• Coordinate with the whole team and relay messages.
• Report to the HR Director with necessary reports.

We are seeking a highly skilled and experienced front desk coordinator to join our team.

1. Greet and welcome guests with warmth and professionalism as they arrive at the office.
2. Direct visitors to the appropriate person and office, ensuring seamless navigation.
3. Answer, screen, and forward calls promptly and courteously.
4. Maintain a tidy and organized reception area, arranging materials, forms, and brochures as needed.
5. Handle all incoming mails and queries about the company, responding promptly and effectively.
6. Receive and sort packages and mails, distributing them to different departments efficiently.
7. Ensure office security by following safety procedures and controlling access via the receptionist desk.
8. Record, sort, and file company cheque payments received from the accounts department.
9. Distribute cheques to customers and assist them with any queries or concerns they may have.
10. Sort payment vouchers division-wise and manage the collection of payments from customers.
11. Perform clerical duties with accuracy and attention to detail.

1. Proven work experience as a front desk coordinator, demonstrating reliability and professionalism.
2. Proficiency in MS Office applications.
3. Professional attitude and appearance, representing the company's values.
4. Excellent communication skills in English, Hindi, and Malayalam.
5. Strong organizational skills to manage various tasks efficiently.
6. Ability to handle different attitudes of customers with patience and tact.
7. Strong multitasking and coordination skills to handle multiple responsibilities effectively.
8. Candidates with dependent visa (Father/Spouse) preferred.

This is an excellent opportunity for a motivated and detail-oriented individual to join our team. As a front desk coordinator, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of our office.

In this role, you will have the opportunity to work with a dynamic team, develop your skills and knowledge, and contribute to the success of our organization.

Our team is passionate about delivering exceptional results, and we're committed to creating a positive and supportive work environment. If you're a driven and dedicated individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.