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Global Manager - Business Intelligence
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Leads the strategic application of data and analytics to enhance decision-making and operational excellence across DP World's global operations. This role sets the vision for data-enabled transformation initiatives, guiding a portfolio of analytics projects aligned with enterprise priorities, including IoT optimisation, AI adoption, and global platform rollouts such as Zodiac.
In addition, the role plays a pivotal part in driving global innovation, embedding analytics and data intelligence into the ideation, validation, and scaling of breakthrough initiatives. As a strategic partner to the Innovation Office, the incumbent helps ensure that innovation efforts are evidence-based, outcome-driven, and aligned with DP World’s growth and digital transformation ambitions.
KEY ACCOUNTABILITIES:
Lead strategic business intelligence initiatives to unlock operational efficiencies and growth opportunities across terminals, platforms, and innovation programs.
Own the analytics vision and roadmap for key programs (e.g. Zodiac, IoT optimisation, AI projects and more), ensuring alignment with enterprise KPIs and DP World’s digitalisation agenda.
Use Power BI and other visualisation tools to develop interactive dashboards that highlight trends, support performance improvement and inform strategic planning.
Promote the use of analytics tools and foster a culture of data-driven decision making and continuous improvement.
Define and govern data structures, models, and frameworks to enhance performance visibility across business units, enabling real-time monitoring and global benchmarking
Partner with Technology and BI teams to prioritise and influence development of analytics platforms, while staying focused on business value delivery rather than execution.
Champion the integration of analytics within global innovation programs, collaborating with the Innovation Office, Innogate, and cross-functional teams to evaluate and scale high-impact ideas.
Represent Global Operations in steering committees and leadership forums, presenting insights, progress updates, and forward-looking analytics strategy.
Sponsor and mentor regional analytics communities, nurturing a culture of innovation, data maturity, and best practice sharing across business units.
Support executive communications with impactful storytelling, strategic dashboards, and insights tailored to C-suite and Board-level needs.
Contribute to enterprise transformation and innovation campaigns (e.g. Innovation Live, Champions Campaign) by embedding analytics in idea validation, tracking, and decision-making.
Act as senior advisor and business partner to regional heads, COOs, and cross-functional leaders, embedding analytics into strategic decision-making.
Act as an ambassador for DP World at all times when working; promoting and demonstrating positive behaviours in harmony with DP World’s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policies
Perform other related duties as assigned
QUALIFICATIONS, EXPERIENCE AND SKILLS:
Bachelor's degree in Engineering, Computer Science, Statistics, Mathematics or a related field.
5-10 years experience in the analysis of business processes and interfaces including, but not limited to container terminal operations, terminal operating systems (Navis, Zodiac, etc), interpreting system documentation, data and/or business process modelling, and data flow/context diagramming.
Minimum 2 years of experience in Data Analysis and visualization (Power BI, SAP Business Intelligence reports or comparable BI applications).
Excellent Analytical Skills.
Proficiency with relational database concepts and report writing tools.
Understanding on Terminal Planning and Operations processes, standards and procedures. Understanding on Operational and Commercial KPIs and definitions.
Ability to work and communicate within multi-cultural and multi-national teams within DP World head office as well as DP World business units and regional offices around the world.
Strong organizational skills. Competent with mainstream office automation, project management, presentation, and communications tools. Executes all job responsibilities and assignments promptly, reliably, and ethically.
Flexible and adaptable, functions well as a team player in multi-cultural team, remains calm and cheerful under stressful conditions.
Effective communication and reporting fluently in English language.
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.
Job Info- Job Identification 20757
- Posting Date 10/02/2025, 05:17 PM
- Locations JAFZA LOB 17 - Fifth Floor, Dubai, AE
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Data Analyst - Business Intelligence
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Key Responsibilities
Dashboarding & Reporting
- Design, build, and maintain interactive dashboards in Power BI.
- Automate recurring reports and develop self-service analytics tools.
- Ensure data accuracy, consistency, and timeliness.
Data Analysis & Insight Generation
- Analyze trends and performance across channels.
- Identify growth opportunities, margin risks, and operational inefficiencies.
- Support forecasting, budgeting, and strategic planning.
Data Governance & Quality
- Maintain data integrity across multiple sources including ERP, CRM, and vendor portals.
- Support data migration, cleansing, and enrichment initiatives.
Qualifications & Experience:
- Bachelor's degree in Data Science, Business Analytics, Computer Science, or related field.
- 1-3 years of experience in data analysis, preferably within IT or FMCG distribution.
- Advanced proficiency in Power BI, DAX, Tableau etc. data modelling tools.
- Strong Excel skills; experience with SQL, Python, R or other analytics tools is a plus.
- Familiarity with SAP system.
Preferred Attributes:
- Excellent communication and organisational skills with ability to work across teams.
- Experience working with multi-brand, multi-channel datasets.
- Understanding of distribution KPIs.
- Ability to work independently and manage multiple priorities.
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Senior Business Intelligence Consultant - Global Travel
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Are you ready to embark on a thrilling adventure as a Senior Business Intelligence Consultant? Join our dynamic team based in Dubai, where you'll have the opportunity to travel the world, partnering with top-tier clients to unlock their data-driven potential.
As a Senior Business Intelligence Consultant, you will be at the forefront of transforming businesses through advanced analytics, data management, and strategic insights. Your expertise in business intelligence and passion for delivering impactful solutions will make you an invaluable asset to our global clientele.
Collaborate closely with clients to understand their business objectives and challenges, and translate them into data-driven solutions.
Conduct in-depth data analysis, employing advanced techniques and tools to extract valuable insights and identify growth opportunities.
Design and develop robust business intelligence solutions, including data models, dashboards, and reports, to provide actionable insights to stakeholders.
Lead end-to-end project implementations, including requirements gathering, solution design, development, testing, and deployment.
Provide strategic guidance and consulting services to clients, advising on best practices, industry trends, and data-driven decision-making strategies.
Conduct workshops, trainings, and knowledge-sharing sessions to empower clients in utilizing business intelligence tools and technologies effectively.
Requirements:Bachelor's or Master's degree in Computer Science, Data Science, Business Analytics, or a related field.
Minimum of 7 years of experience in business intelligence, data analytics, and consulting roles.
Strong expertise in Data Vault modeling technique, including the ability to design and implement Data Vault structures for scalable and flexible data integration.
Proficient in data visualization tools such as Tableau, Power BI, or QlikView.
Solid understanding of SQL, ETL processes, and data warehousing concepts.
Experience in building and optimizing Data Vault-based data warehouses, including the development of Data Vault models, satellite tables, and hub-link-schema relationships.
Familiarity with automation tools and frameworks for Data Vault modeling and development.
Strong knowledge of advanced analytics techniques, including predictive modeling, statistical analysis, and machine learning.
Proven track record of successfully delivering end-to-end business intelligence projects using Data Vault methodology and driving positive business outcomes.
Excellent communication and presentation skills, with the ability to effectively engage with clients at all levels of the organization.
Flexibility and willingness to travel extensively to client locations worldwide.
We value your expertise in Data Vault modeling technique as it plays a crucial role in our data integration and warehousing strategies. Join our team of talented consultants, and together, we'll revolutionize the way businesses harness the power of data.
Note: Please submit your resume, along with a cover letter detailing your relevant experience and your availability for international travel. Only shortlisted candidates will be contacted for further assessment.
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Quality Specialist & Business Intelligence - Strategic Initiatives, MENA Stores
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Interested in working on an innovative and high-impact business that is changing the way customers think about grocery? The MENA Grocery team (UFG) is offering a role to own building new business from ground Zero.
Quality of Meat, Seafood, Produce and Perishable is a critical objective for Amazon Ultra-Fast-Grocery (UFG) business and one of the key differentiators for Amazon UFG customers. Category Quality team is the one responsible for ensuring that we consistently meet and exceed on that high bar. As part of this team, your primary responsibility will be to assist vendors in optimizing their operations to meet and exceed the Amazon quality bar for Meat, Seafood, Produce and Perishable on a daily basis. Beyond day-to-day inspection, you will be expected to drive process improvement initiatives and actively participate in stakeholder meetings.
You will play a critical role in improving customer satisfaction metrics, bringing buying efficiency for Fresh produce, and reducing damage / expiry due to bad produce quality. This will require collaboration with various internal teams, including instock managers, vendor managers, store operation managers and fulfillment partners. The ideal candidate will have strong interpersonal and execution skills to handle daily operations and continuously drive process improvements and automation.
Key job responsibilities
- Review the quality of Meat, Seafood, Fruits, Vegetables, Eggs, and other perishable items during the inbound at Amazon stores, hubs and vendors sites
- Reject the damaged/defective items back to the vendor
- Make a note of the items rejected during the inbound (by item/by vendor, quantity)
- Audit the quality during picking & packing process performed by the LPC associates
- Monitor the Packaging standards during packing process
- Perform daily audit of Bins and share weekly/daily report with the stakeholders
- Train the store and hub associates on quality, SOPs and packaging.
- The role might require work over weekend but not exceeding 40 hours work week
Desired Traits:
- Eye for details and operational excellence.
- Strong interpersonal skills, with a focus on building collaborative relationships.
- Detail-oriented with excellent accuracy in data handling and reporting.
- Problem-solving mindset, with the ability to identify and implement process improvements.
- Willingness to take the initiative, handle additional responsibilities, and travel as needed.
- Ability to remain calm under pressure and communicate clearly with internal and external stakeholders.
Basic Qualifications
Bachelor's degree
Experience with Excel
Strong written and verbal communication skills.
HACCP, PIC 3 (Person In Charge) - certified by Dubai Municipality, ISO 22000, GMP, Food Safety
Knowledge of fruits and Vegetable Quality specifications, familiar with Dubai F&V Market - Al Aweer central fruit Market
Proficiency in Microsoft Office Suite, particularly Excel.
Preferred Qualifications
Ability to multitask effectively in a fast-paced environment and meet Amazon's high-quality standards.
Experience communicating to senior management and customers verbally and in writing
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Course: Effective Business Decisions Using Data Analysis
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Effective Business Decisions Using Data Analysis
ID 257
Course: Effective Business Decisions Using Data Analysis
This interactive, applications-driven 5-day course will highlight the added value that data analytics can offer a professional as a decision support tool in management decision making. It will show the use of data analytics to support strategic initiatives; to inform on policy information; and to direct operational decision making. The course will emphasize applications of data analytics in management practice; focus on the valid interpretation of data analytics findings; and create a clearer understanding of how to integrate quantitative reasoning into management decision making. Exposure to the discipline of data analytics will ultimately promote greater confidence in the use of evidence-based information to support management decision making.
This course will feature:- Discussions on applications of data analytics in management
- The importance of data in data analytics
- Applying data analytical methods through worked examples
- Focusing on management interpretation of statistical evidence
- How to integrate statistical thinking into the work domain
- Explain the scope and structure of data analytics.
- Apply a cross-section of useful data analytics.
- Interpret meaningfully and critically assess statistical evidence.
- Identify relevant applications of data analytics in practice.
- Professionals in management support roles
- Analysts who typically encounter data/analytical information regularly in their work environment
- Those who seek to derive greater decision-making value from data analytics
This course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension, and retention of the information presented. The daily workshops will be highly interactive and participative. This involves regular discussion of applications as well as hands-on exposure to data analytics techniques using Microsoft Excel. Delegates are strongly encouraged to bring and analyse data from their own work domain. This adds greater relevancy to the content. Emphasis is also placed on the valid interpretation of statistical evidence in a management context.
The Course Content- Day One: Setting the Statistical Scene in Management
- Introduction; The quantitative landscape in management
- Thinking statistically about applications in management (identifying KPIs)
- The integrative elements of data analytics
- Data: The raw material of data analytics (types, quality, and data preparation)
- Exploratory data analysis using Excel (pivot tables)
- Using summary tables and visual displays to profile sample data
- Day Two: Evidence-based Observational Decision Making
- Numeric descriptors to profile numeric sample data
- Central and non-central location measures
- Quantifying dispersion in sample data
- Examine the distribution of numeric measures (skewness and bimodal)
- Exploring relationships between numeric descriptors
- Breakdown analysis of numeric measures
- Day Three: Statistical Decision Making – Drawing Inferences from Sample Data
- The foundations of statistical inference
- Quantifying uncertainty in data – the normal probability distribution
- The importance of sampling in inferential analysis
- Sampling methods (random-based sampling techniques)
- Understanding the sampling distribution concept
- Confidence interval estimation
- Day Four: Statistical Decision Making – Drawing Inferences from Hypotheses Testing
- The rationale of hypotheses testing
- The hypothesis testing process and types of errors
- Single population tests (tests for a single mean)
- Two independent population tests of means
- Matched pairs test scenarios
- Comparing means across multiple populations
- Day Five: Predictive Decision Making - Statistical Modeling and Data Mining
- Exploiting statistical relationships to build prediction-based models
- Model building using regression analysis
- Model building process – the rationale and evaluation of regression models
- Data mining overview – its evolution
- Descriptive data mining – applications in management
- Predictive (goal-directed) data mining – management applications
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Business Analysis and Data Analyst
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Overview
Job Title: Business Data Analyst (Banking) - Digital Transformation
Job Type: Full-Time Contract (1 year, renewable)
Location: On-site, Dubai, Dubai, United Arab Emirates
Job Summary:
Join our team as a Business Data Analyst at the forefront of digital transformation within a leading UAE bank. In this pivotal role, you will bridge business stakeholders and technology teams, applying deep analytical expertise to drive insights, optimize processes, and elevate customer journeys across key digital banking initiatives. Embrace an asynchronous work culture that values exceptional written communication and proactive problem-solving.
Key Responsibilities- Elicit, analyze, and document business requirements, user stories, and process flows for digital projects.
- Act as a key liaison between business units and technical teams to ensure clear understanding of project objectives.
- Conduct gap analysis and impact assessments for new features and system changes within core banking functions.
- Participate in Agile/Scrum ceremonies, including sprint planning, backlog grooming, and daily stand-ups.
- Design and execute test scenarios, supporting user acceptance testing (UAT) and solution validation.
- Write complex SQL queries to extract and analyze large datasets, generating actionable insights and KPI reports with Power BI.
- Translate analytical findings into clear, data-driven recommendations and presentations for diverse stakeholders.
- Bachelor’s degree in Computer Science, Engineering, Finance, Business, or a quantitative discipline.
- 5-9 years’ experience as a Business Analyst, with a strong background in Banking, Financial Services, or FinTech.
- High proficiency in SQL and PL/SQL, with hands-on experience in Power BI for data visualization.
- Proven experience working with core-banking systems and exposure to digital transformation projects.
- Solid understanding of Agile methodologies (Scrum, Kanban) and expertise with JIRA.
- Exceptional written communication skills, adept at working in asynchronous, collaborative environments.
- Strong analytical and critical thinking abilities with excellent stakeholder management.
- Relevant professional certifications (CBAP, PMI-PBA, Agile Scrum, Data Analytics).
- Experience with data modeling, Python or R for advanced analytics, and systems like Flexcube or OFSAA.
- Expertise in digital banking products, customer journey mapping, and process optimization.
Become part of our team and contribute to high-impact initiatives, working on projects that set industry standards and drive meaningful change. We foster an inclusive, high-performing culture offering career development opportunities, comprehensive benefits, and a collaborative environment to help you thrive.
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