117 Hospitality jobs in Umm Al Quwain

The Customer Service Representative will serve as the main contact for room reservations and must offer excellent service to influence the Guest decision to stay at the property.

• Convert inquiries quickly into contracted business
• Respond positively to sales inquiries to develop future sales leads
• Identify sales leads, as appropriate
• Respond to all customers in a highly professional manner, ensuring all reservations are completed accurately and to the Guest's expectations
• Provide prompt and efficient service while maintaining brand standards

• A passion for delivering great customer service
• A highly professional telephone manner and excellent communication skills
• Outstanding administration and organizational skills
• Previous experience in a customer service environment or related field

• Full-time schedule with opportunities for career advancement
• Work in a dynamic and supportive team environment
• Develop strong relationships with Guests and colleagues alike

• Location: Waterfront Hotel and Suites
• Schedule: Full-time
• Job function: Other
• Industry: Hospitality

We are seeking a skilled Waiter to join our team in Sharjah, United Arab Emirates. This role involves providing exceptional customer service and ensuring seamless dining experiences for our clients.

We are seeking a Hospitality Coordinator to support the reservations team in driving performance and ensuring operational standards are met.

The successful candidate will assist in maintaining and improving reservation operations to maximize revenue opportunities, guest satisfaction, and team morale.

Responsibilities include monitoring daily arrivals, communicating with guests, and managing inventory including allotments, groups, blocks, and rate codes in applicable systems.

Closely working with the Front Office Manager, the ideal candidate will drive up-selling and ensure optimal use of distribution channels.

To be successful, you will require familiarity with hotel operations, available technology, and distribution channels.

Understanding of regional and local market dynamics, competitors, and destination events is also essential.

• Familiarity with hotel operations, available technology, and all distribution channels.
• Understanding of regional & local market local competitors and events of the destination.

Located in the heart of Sharjah, this resort offers a warm welcome to corporate travelers.

The ideal candidate will have a keen eye for detail and be responsible for ensuring that all revenue has been accurately recorded.

• Daily financial reports, including summaries of F&B revenues and supporting transaction records, must be thoroughly reviewed.
• Cash movement discrepancies between the general cashier's record and recorded transactions must be identified and rectified.
• All expenses, including city journal and credit card charges, must be processed and forwarded to the receivables section.
• Audit trails must be maintained to track late fees and skip payments.
• The digital daily report must be verified to ensure accuracy and completeness.

This role requires strong analytical skills, attention to detail, and excellent communication skills.

Accounting certification is essential for this position.

• Familiarity with accounting software and systems.

This is a challenging yet rewarding role that offers opportunities for growth and development.

We are seeking a dynamic and skilled European Restaurant Manager who is fluent in both English and French languages. The ideal candidate will have a strong background in hospitality management, exceptional leadership qualities, and a passion for delivering outstanding customer experiences.

The successful Restaurant Manager will be responsible for overseeing daily restaurant operations, managing staff, ensuring guest satisfaction, and maintaining the overall success of the establishment.

This role is based in Indonesia Bali.

• Oversee and manage all aspects of the restaurant's daily operations including front-of-house and back-of-house activities.
• Lead, train, and supervise the restaurant staff including servers, hosts, bartenders, and support staff, fostering a positive and cohesive team environment.
• Ensure high-quality customer service by setting and maintaining service standards, addressing customer feedback, and resolving any issues that may arise.
• Collaborate with the culinary team to ensure consistent delivery of high-quality dishes that align with the restaurant's European cuisine concept.
• Develop and implement strategies to drive revenue growth, enhance profitability, and achieve sales targets.
• Monitor inventory levels, control costs, and manage budgets to optimize operational efficiency.
• Plan and execute special events, promotions, and marketing initiatives to attract and retain customers.
• Maintain a strong presence on the restaurant floor, engaging with guests, building relationships, and ensuring a welcoming atmosphere.
• Uphold and enforce health, safety, and sanitation standards to ensure compliance with regulations and maintain a clean and safe environment.
• Handle employee scheduling, performance evaluations, and staff development to maximize team productivity and morale.
• Collaborate with the management team to develop and execute business strategies that align with the restaurant's goals and vision.

• Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
• A minimum of 3-5 years of restaurant management experience with a proven track record of success in a leadership role.
• Fluent in both English and French languages enabling effective communication with staff and customers.
• Qualifications:
• Strong leadership skills with the ability to motivate and manage a diverse team.
• Excellent interpersonal and customer service skills with a passion for providing memorable dining experiences.
• Proven ability to drive sales, manage budgets, and achieve financial targets.
• Detail-oriented with exceptional organizational and multitasking abilities.
• Knowledge of restaurant software POS systems.
• Familiarity with European cuisine concepts is a plus.
• Flexibility to work evenings, weekends, and holidays as required.

Benefits As per Indonesian Labor Law

Required Experience: Manager

Pursue a career in hospitality through our internship program, where you'll gain hands-on experience in hotel operations and learn from industry professionals.

This immersive experience will help you discover your true calling in the travel industry. You'll have the opportunity to explore various areas of the hotel and kickstart your dream career.

Our internships are designed for current college or university students, and we're committed to being an equal opportunity employer, welcoming all and providing access to opportunities.

We foster a diverse environment where backgrounds are valued, and our strength lies in the rich blend of culture, talent, and experiences of our team. Our commitment is to non-discrimination on any protected basis.

Key Experience:

Intern

With Marriott International's global reach and diverse portfolio of brands, you'll find a wealth of opportunities for growth and success.

Housekeeping Manager Job Overview

We are seeking a highly skilled and experienced professional to oversee the housekeeping team and maintain exceptional cleanliness standards across the property.

This is an exciting opportunity to join our organization as a Housekeeping Manager and take on a key leadership role in ensuring the highest level of service delivery and adherence to company standards.

The ideal candidate will have a proven track record of success in housekeeping management, preferably in a luxury hotel or resort environment.

• Lead and Manage the Housekeeping Team : Supervise and motivate the housekeeping team to ensure high-quality service delivery and adherence to company standards.
• Maintain High Cleanliness Standards : Ensure that all areas of the property, including guest rooms, public spaces, and back-of-house areas, meet or exceed company cleanliness standards.
• Conduct Quality Control Checks : Regularly inspect guest rooms, public spaces, and back-of-house areas to identify areas for improvement and implement corrective actions.
• Ensure Compliance with Company Policies and Procedures : Familiarize yourself with company policies and procedures and ensure compliance in all aspects of your work.

• Experience in Housekeeping Management : A minimum of 5 years' experience in housekeeping management, preferably in a luxury hotel or resort environment.
• Excellent Communication Skills : Possess excellent written and verbal communication skills to effectively interact with guests, colleagues, and vendors.
• Leadership Skills : Demonstrate strong leadership skills to motivate and inspire team members to achieve exceptional results.
• Ability to Work Independently : Possess the ability to work independently with minimal supervision, while also being a team player who collaborates with colleagues to achieve shared goals.

• Diploma or Degree in Hotel Management : Hold a diploma or degree in hotel management or a related field.
• Familiarity with Property Management Systems : Familiarity with property management systems (PMS) and other hospitality technology is an asset.

Benefits of Working with Us

Our organization offers a competitive salary and benefits package, opportunities for career growth and development, and a dynamic work environment.

Why Join Our Team?

As a Housekeeping Manager , you will have the opportunity to make a real difference in the lives of our guests and employees. You will be part of a talented and dedicated team that is passionate about delivering exceptional service and exceeding customer expectations.

This role involves interacting with customers in a welcoming and timely manner to ensure their satisfaction.

• Managing customer inquiries
• Ensuring menu knowledge and consistency of food and beverage delivery
• Maintaining Hilton Grooming standards and adherence to health and safety regulations

1. Effective communication skills
2. Commitment to delivering high-quality customer service
3. Flexibility in responding to work situations
4. Ability to work independently or as part of a team

• Previous experience in the Food and Beverage industry
• Knowledge of food hygiene regulations

Job Overview

A Steward serves guests and works with team members to provide exceptional experiences. Key attributes include good communication skills, ability to work independently or in teams, and previous kitchen porter experience.

We strive to create remarkable guest experiences worldwide, guided by our vision of spreading hospitality.

• Operate pot-washing machinery, maintain hygiene standards, and clean back-of-house areas.
• Perform general cleaning tasks, including sweeping, mopping, washing, and emptying rubbish bins.
• Ensure all equipment is cleaned according to the schedule and personal protective equipment guidelines are followed.
• Report maintenance and hazard issues to the supervisor.
• Complete other reasonable tasks assigned by management.