682 Hotel Staff jobs in Sharjah

We seek a skilled Reservations Coordinator to handle guest inquiries and bookings with exceptional service.

• Main Responsibilities
• Revenue Optimization
• Apply pricing principles and revenue management strategies to maximize hotel earnings.
• Optimize rate restrictions, hurdles, and availability controls to drive revenue growth.
• Guest Experience
• Provide personalized service, tailoring each interaction to meet the unique needs of luxury guests.
• Exhibit expert knowledge of hotel products and services to craft bespoke guest journeys.
• Communication and Accuracy
• Handle reservation-related emails and calls with precision, ensuring seamless booking experiences.
• Maintain accuracy in hotel databases, ensuring proper market segmentation and data integrity.
• Sales and Relationship Management
• Identify and capitalize on sales opportunities through individual travelers, corporate accounts, and travel agencies.
• Strengthen relationships with elite clientele by offering personalized recommendations and VIP experiences.
• Quality Standards
• Achieve targeted scores in mystery shopping audits.
• Ensure all reservations adhere to the highest standards of data accuracy and guest satisfaction.
• Requirements
• Personal Attributes
• Adaptability
• Attention to Detail
• Multitasking
• Organizational Excellence
• Exceptional Communication Skills
• Problem Solving Mindset
• Qualifications
• Degree/Diploma in Hotel Management
• Working knowledge of Opera and Microsoft Office
• Experience
• Minimum 2 years experience in Hotel or Resort as Reservations Agent
• Luxury hotel or resort background preferred
• Understands local culture and has worked in the region

About this Role

This role requires a highly organized and detail-oriented individual who can work effectively in a fast-paced environment.

Job Summary:

We are seeking a highly organized and detail-oriented Hotel Guest Services Coordinator to join our team. In this role, you will be responsible for handling incoming housekeeping calls and requests from guests and colleagues.

Main Responsibilities:

• Handle incoming housekeeping calls and requests in a timely and efficient manner.
• Log and coordinate tasks with the housekeeping team members to ensure seamless execution.
• Ensure all guest requests are completed promptly and accurately.
• Maintain accurate records of all housekeeping activities.

Requirements:

• Previous experience in a 5-star hotel or luxury environment is preferred.
• Excellent communication and organizational skills are essential.
• Strong attention to detail and ability to multitask are necessary.
• Proficiency in MS Office and Outlook is required.
• Positive attitude and passion for delivering exceptional guest service are crucial.

About This Role:

This is an excellent opportunity to work in a fast-paced environment and make a positive impact on our guests' experiences.

Key Responsibilities include:

• Check in guests and check out departing guests according to high standards.
• Process guest registration, room assignment, and special requests when feasible.
• Accomplish guest check-out procedures, settle accounts, and provide invoices.
• Manage front office transactions and maintain cash float balance at end of shift.
• Respond to guest inquiries and requests in a friendly manner.
• Cordinate room status updates with the housekeeping team.
• Maintain knowledge of hotel offerings and daily activities.

Applicants should possess excellent communication skills in English and Arabic, along with 1-2 years of experience in a similar role. International luxury hospitality experience is highly valued.

This position requires delivering exceptional customer service and maintaining a positive atmosphere throughout the workday.

We are seeking a diligent and detail-oriented Public Area Attendant to join our team.

• Maintain the cleanliness and organization of all public guest-facing areas, adhering to hotel standards and procedures.
• Report any hazards or concerns to housekeeping management in a timely manner.
• Ensure that all health and safety protocols are followed at all times.
• Maintain accurate records for housekeeping inventory as required.
• Process lost and found articles efficiently and effectively.
• Implement measures to minimize waste and optimize resource utilization in the department.

Requirements:

• High School diploma is essential.
• At least 1 year of experience in a similar role is required.
• Luxury hotel experience is highly valued.
• Demonstrated passion for delivering exceptional service.
• Excellent communication and teamwork skills are necessary.

Note: Relocation may be necessary for this position due to its location in a remote area. We offer a competitive package and opportunities for growth and development within our organization.

We are on a journey towards a sustainable future, treating the planet with the same respect we offer our guests. Our vibrant hotels need individuals with as much character as us.

If you thrive on genuine hospitality, your place is with us.

Responsibilities:

• Welcome guests warmly and acknowledge IHG Rewards Club members promptly.
• Manage bookings efficiently to ensure smooth check-in/check-out processes.
• Anticipate guests' needs and provide personalized recommendations.
• Serve as a trusted contact for any bill issues or restaurant recommendations.

Requirements:

• Demonstrate excellent communication skills to handle guest concerns and compliments effectively.
• Show problem-solving skills to turn issues into opportunities.
• Possess fluency in the local language - additional language skills are advantageous.
• Demonstrate literacy and tech-savviness with strong reading, writing, math, and computer skills.

Key Benefits Include:

• A supportive work environment that fosters growth and development.
• Ongoing training and education to enhance your skills and knowledge.
• An opportunity to be part of a dynamic team that prioritizes sustainability.
• A competitive compensation package that rewards your hard work and dedication.

Apply now to embark on this exciting career path and join a team that values excellence, innovation, and teamwork!

We are seeking a highly skilled and courteous Bellman to join our team. As a Bellman, you will be responsible for providing exceptional guest service by welcoming guests, assisting with luggage, and ensuring their overall experience is seamless.

Responsibilities:

• Welcome guests and assist in/out of vehicles by opening doors in a gracious and courteous manner.
• Inform guests of vehicle parking procedures, if necessary, and direct Valet Parkers accordingly.
• Attend review of daily event sheet with Bell Captain and be familiar with regular guests.
• Be knowledgeable about hotel facilities, updated on activities, promotions and happenings in the hotel/city to provide accurate information.
• Assist Valet Parkers in issuing valet ticket to guests.
• Direct flow of traffic at hotel driveways ensuring maximum safety.
• Coordinate with security for the strict implementation of safety procedures.
• Handle guests' luggage promptly and professionally, using safe handling techniques.
• Deputize for Bellmen when necessary in retrieving/loading guest items from cars, buses, vans and carts.
• Grasp, lift, carry and/or load luggage and packages onto a bell cart to transport items to hotel lobby.
• Ensure that all luggage's are retrieved and loaded/unloaded on to/from correct vehicle with guest. Always re-confirm with guests that correct number of luggage had been loaded/unloaded before allowing the vehicle to move.
• Respond to queries positively.
• Follow department policies, procedures and service standards, including all safety policies.
• Report 'Lost & Found' items.
• Perform other duties as assigned and requested.

We seek a seasoned professional to oversee the daily operations of our lounge, ensuring exceptional service standards are consistently met and exceeded.

Responsibilities include seating guests with warmth and professionalism, leading, training, and motivating the waitstaff, as well as possessing in-depth knowledge of the menu and wine list.

• Mainstream fluency in French, Italian, Spanish, Arabic, Mandarin, Russian, or German is highly desirable.
• Demonstrate excellent interpersonal and communication skills to foster a collaborative team environment.

A competitive salary including service charge and tips makes this an attractive opportunity for experienced hospitality professionals.

Enjoy the rewards of working in one of Dubai's most prestigious luxury hotels.

We are seeking a highly skilled and professional Front Office Professional to join our team. This is an exciting opportunity for someone who is enthusiastic about delivering exceptional guest experiences in a dynamic and fast-paced environment.

The successful candidate will be responsible for managing front desk operations, handling guest inquiries and requests, processing payments and handling billing queries. They will also be expected to work closely with other departments to ensure smooth hotel operations.

• Greet and welcome guests with professionalism and warmth.
• Handle check-ins, check-outs, and room assignments efficiently.
• Manage reservations, guest requests, and inquiries by phone or in person.
• Process payments accurately and handle billing queries.

The successful candidate will work 6 days per week, with one day off, and will have access to 30 days annual leave.

• Work closely with housekeeping and other departments to ensure smooth hotel operations.
• Provide local information and recommendations to enhance the guest experience.

• A competitive salary package including basic salary.
• Accommodation provided.
• Transportation provided.
• Meals included.
• Flight ticket.
• Visa and medical insurance.

This is a fantastic opportunity for someone who is passionate about hospitality and wants to take their career to the next level. If you have excellent communication skills and a positive attitude, we would love to hear from you!

Hotel Assistant Manager

We are seeking a highly skilled Hotel Assistant Manager to join our team. The ideal candidate will have a strong background in luxury hospitality, with experience in Butler Service leadership roles.

• Manage the day-to-day operations of the Butler Service department.
• Supervise butlers on duty and ensure they meet grooming, service etiquette, and SOP compliance standards.
• Prepare daily guest reports, arrival/departure lists, and special request summaries.
• Coordinate with other departments to deliver seamless service.

• Diploma/Degree in Hospitality Management or related field.
• Minimum 3–5 years' experience in luxury hospitality, with at least 2 years in Butler/Guest Service leadership role.
• Strong knowledge of luxury service standards and VIP protocol.
• Excellent communication skills in English (additional languages preferred).
• Exceptional interpersonal skills with a guest-centric mindset.

Our hotel offers a competitive salary and a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.