488 Program Manager jobs in the United Arab Emirates

Program Manager - 12 Month Contract - Onsite in Abu Dhabi

We are seeking an Arabic-speaking
Program Manager
to lead large-scale digital and technology implementation projects. The role requires strong technical knowledge, experience managing multiple teams, vendors, and the ability to coordinate stakeholders while driving delivery.

Experience working on UAE government projects is critical to being successful in this program.

Key Responsibilities

• Orchestrate program delivery across multiple workstreams, ensuring timelines and quality standards are met.
• Act as the main point of contact to reassure and engage the client throughout the program.
• Manage technical and business leads and vendors to ensure smooth delivery.
• Oversee change management, stakeholder alignment, and progress reporting.

Requirements

• Proven track record delivering large implementation projects with government clients.
• Strong technical background and hands-on understanding of project/program delivery.
• Excellent stakeholder management and communication skills.
• Arabic-speaking preferred.
• Confident, proactive, and able to take ownership.

*Program Manager - eKYC (Banking Domain, UAE & GCC)
We are seeking a
highly experienced Program Manager
with proven expertise in
eKYC programmes
within the
banking sector
, specifically in the
UAE
. The ideal candidate will have a strong track record of leading large-scale regulatory and compliance-driven initiatives and
direct experience working with the UAE Central Bank *
.

Key Responsibilities

• Lead and manage end-to-end eKYC program delivery, covering multiple projects and workstreams.
• Ensure alignment with UAE Central Bank regulatory requirements and regional compliance standards.
• Oversee project managers and coordinate cross-functional teams across Business, IT, Compliance, and Operations.
• Develop and govern program plans, budgets, risk frameworks, and resource allocation.
• Build strong relationships with senior stakeholders across UAE and GCC banks.
• Provide subject matter expertise in KYC/eKYC processes, regulatory frameworks, and system implementations.
• Present program updates and executive reports to senior leadership and regulators.
• Ensure programs adhere to banking policies, compliance mandates, and governance standards.

*Key Requirements *

• Experience: 12+ years in Program/Project Management, with at least 5+ years delivering banking transformation programs.
• Regulatory Expertise: Direct experience working with the UAE Central Bank on compliance and eKYC-related programmes.
• Domain: Banking / Financial Services with emphasis on Digital Banking and Compliance.
• Regional Experience: Proven track record delivering large programmes across the UAE & GCC.
• Education: Bachelor's/Master's degree in Finance, Business Administration, IT, or related field.

• Skills:

• Exceptional stakeholder engagement, especially with regulators and C-level leadership.

• Strong leadership, capable of managing multiple project managers and large cross-functional teams.
• Proficiency in Agile/Waterfall delivery methodologies.
• Strong financial acumen for budgeting, vendor management, and contract negotiations.

*Preferred Qualifications *

• PgMP, PMP, or Prince2 Practitioner certification.
• Experience with digital banking platforms, fintech solutions, and KYC/KYB systems.
• Exposure to regulatory compliance programmes in GCC banks

Job Title: Program Manager (Banking Domain – CRAT)

Location: Onsite – Dubai, UAE

Experience: 15+ years

Contract: 12 - months (extendable based on business needs)

We are seeking an experienced Program Manager to lead and manage high-impact programs within the CRAT domain for a prestigious client in the banking sector in the UAE/Middle East.

Key Responsibilities:

• Lead end-to-end program management for CRAT-related initiatives.

• Coordinate across technical and functional teams to ensure seamless project execution.

• Engage and manage multiple stakeholders across business and IT functions.

• Oversee project planning, tracking, risk mitigation, and delivery within timeline and budget.

• Communicate program updates and roadmaps effectively to leadership and stakeholders.

• Identify and manage risks, issues, and dependencies across the program lifecycle.

Requirements:

• Minimum 15+ years of industry experience, with a strong background in IT.

• Proven program management experience in the CRAT domain.

• Experience working with or within the banking sector in the UAE or Middle East.

• Solid understanding of both technical and functional business requirements.

• Strong stakeholder management and communication skills.

• Excellent problem-solving and issue resolution capabilities.

• PMP certification is a plus.

If this role interest you or someone in your network, kindly send your updated resume to

Job Types: Full-time, Contract

Contract length: 12 months

We are seeking an experienced
Programme Manager
to lead the design, development, and execution of a
Governance in Family Firms Programme
across the GCC. This strategic role will focus on strengthening family businesses and supporting next-generation leaders by advancing governance, accountability, transparency, and long-term sustainability.

What You'll Do

• Design and deliver innovative programmes that address evolving challenges in family businesses.
• Drive business development, fundraising, and partnership opportunities to ensure programme sustainability.
• Manage impactful projects and contracts across research, capacity building, executive education, and convenings.
• Build thought leadership through research, publications, and stakeholder engagement.
• Mentor and develop a team while fostering collaboration and innovation.
• Measure, report, and continuously improve programme impact across the region.

What We're Looking For

• Master's degree in Business, Corporate Governance, or related fields.
• 7+ years' experience in programme management within family business, research, non-profit, or advisory environments.
• Proven track record in
  fundraising, business development, and revenue generation
  .
• Strong expertise in governance, succession planning, impact measurement, or sustainability frameworks.
• Exceptional stakeholder engagement and communication skills, with published writing experience a plus.
• Fluency in English and Arabic
  required.

DUE TO THE NUMBER OF APPLICATIONS RECEIVED, ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED

Job Title:
Program Manager

Job Location
: Dubai

The Program Manager is responsible for designing, implementing, and managing the hospital's Privilege and Patient Rewards Programs. This role ensures that VIP patients, privilege members, and loyalty program participants receive a seamless, high-quality experience aligned with the organization's vision of patient-centered care. The manager will collaborate with cross-functional teams to enhance service delivery, drive engagement, and strengthen long-term patient loyalty.

Responsibilities:

Program Development & Management

• Design, implement, and continuously improve the Privilege / Rewards Program to enhance patient engagement and loyalty.
• Develop clear membership tiers, benefits, protocols, manuals, and service standards tailored to VIP and high-value patients.
• Monitor program performance metrics and adjust strategies to optimize patient satisfaction and retention.

Patient Experience & Engagement

• Ensure VIP and privilege members receive exceptional, personalized service across all touchpoints.
• Act as the primary point of contact for resolving privilege member concerns and escalations.
• Work closely with patient experience teams to ensure consistent service excellence.
• Establish constantly available contact centre and concierge managers.

Stakeholder Collaboration

• Partner with clinical, operations, and front-line teams to ensure seamless delivery of privilege benefits.
• Liaise with marketing and communications teams to promote program features and achievements.
• Build external partnerships (e.g., hospitality, wellness, retail) to enrich program benefits.

Data, Reporting & ROI

• Track and analyze program participation, satisfaction, and retention trends.
• Develop dashboards and reports for senior leadership on program outcomes and ROI.
• Leverage patient feedback and market insights to refine program offerings.

Training & Standards

• Develop service guidelines and train staff on handling privilege patients with empathy, discretion, and professionalism.
• Promote a culture of patient-first hospitality across the organization.

Requirements:

• Bachelor's degree in Healthcare Management, Business Administration, Marketing, or related field
• Data-driven mindset with the ability to measure ROI and track KPIs.
• 5+ years' experience in
  patient experience, customer loyalty, hospitality, or VIP client management
  , preferably in healthcare or luxury service industries.
• Proven ability to manage VIP clientele with professionalism, discretion, and cultural sensitivity.
• Experience in training and developing skills privilege program team.
• Strong project management and stakeholder engagement skills.

GSS Tech Group is seeking a seasoned Program Manager to lead and coordinate complex projects and programs aimed at enhancing our operational efficiency and effectiveness. As a vital part of our team, you will oversee multiple projects, ensuring alignment with our business strategy and objectives.

Job Purpose

The Program Manager is responsible for the planning, implementation, and tracking of specific projects and programs within the organization. This role requires a deep understanding of our business goals and navigating various project teams to deliver results. You will act as a central point of communication for stakeholders, facilitating strategic alignment and ensuring that programs are delivered on time and within budget.

Key Responsibilities include but are not limited to:

• Define program scope, goals, and deliverables that support business objectives in collaboration with senior management and stakeholders.
• Coordinate cross-project activities, ensuring resource availability and allocation.
• Develop and manage program and project plans, budgets, and schedules.
• Monitor and report on progress, manage risk and issues, and ensure quality standards are met.
• Lead the program teams by providing direction and ensuring the required resources and support are provided.
• Facilitate communication between stakeholders and project teams, ensuring that any changes are communicated effectively.
• Conduct stakeholder analysis and engagement to ensure high levels of interest and participation in programs.
• Evaluate the program's overall performance and report on key metrics, adjusting plans as necessary.
• Identify areas for process improvements and innovation within program management practices.
• Directly manage strategic engagements with the UAE Central Bank, ensuring all deliverables meet regulatory standards.

This position requires a strong leader who thrives in a dynamic environment, demonstrating a proactive approach to problem-solving and a deep commitment to team success.

Requirements

Job Knowledge

• Extensive knowledge of program and project management methodologies, tools, and techniques.
• Understanding of industry standards and regulatory requirements, especially related to IT and banking industry.

Technical & Professional Skills

• Proven track record of successful program management, including the delivery of complex projects on time and within scope.
• Strong analytical skills with the ability to understand complex scenarios and drive decisions.
• Experience with project management software and methodologies (both Agile and Waterfall).
• Certification in Program Management (e.g., PgMP, PMP, or equivalent) is must have.

Managerial & Leadership Skills

• Exceptional leadership and team management skills.
• Strong interpersonal and communication skills to engage effectively with stakeholders.
• Ability to mentor and guide project managers and teams.

Experience

• Minimum of 15-20 years of experience in program management, preferably within the IT and banking industry.
• Experience in managing multiple projects and leading cross-functional teams.
• Bachelor's or Master's degree in Information Technology (IT) or related field.
• Demonstrated experience in program delivery and stakeholder management.
• PgMP / PMP certification (must be active).
• Must have worked with one of the Big 4 consulting firms (Deloitte, PwC, EY, KPMG).
• Proven experience delivering projects for the UAE Central Bank – mandatory.
• In-depth understanding of banking domain processes, compliance, and technologies.
• Exceptional leadership, stakeholder engagement, and communication skills.
• Strong analytical, budgeting, and risk management capabilities.

Notice Period

• 30-45 days is preferred.

Benefits

• Private Health Insurance
• Paid Time Off

Job Summary:

We are seeking an experienced
Program Manager
with a strong background in
Credit Risk Management
and hands-on experience delivering end-to-end programs in areas of credit risk and compliance portfolio.

The ideal candidate must have prior experience in the
banking sector within the UAE
, with a solid understanding of both
technical and functional requirements
.

Key Responsibilities:

• Lead the successful end-to-end delivery of complex, risk-based programs within the credit risk domain.
• Manage multiple projects under the risk and compliance portfolio (AML, KYC, Risk Assessment, Fraud Control, etc.).
• Knowledge of regulatory frameworks: CBUAE standards, Basel III, IFRS 9, ICAAP
• Familiarity with risk systems: Moody's, ACTICO, SAS Risk, Oracle FCCM, Experian, etc.
• Coordinate cross-functional teams and ensure alignment with business and technical objectives.
• Engage with stakeholders at all levels and maintain clear and effective communication throughout the program lifecycle.
• Proactively identify risks, issues, and bottlenecks, and ensure appropriate mitigation strategies are in place.
• Provide regular updates, dashboards, and reports to senior leadership.
• Ensure compliance with internal policies and external regulations throughout the program execution.
• Challenge assumptions and raise concerns where program performance or compliance is at risk.
• Lead by example and foster a culture of accountability and transparency.

Required Qualifications & Skills:

• 15–18 years of total industry experience with a proven track record in program and project management.
• Strong domain expertise in
  Credit Risk Management
  and
  Risk-Based Projects
  .
• Mandatory work experience in the
  banking sector in the UAE
  .
• Solid
  technical background
  (preferably IT-related), with the ability to understand and bridge technical and business requirements.
• Familiarity with
  technology jargons
  and system integration processes.
• Excellent
  stakeholder management
  and
  communication skills
  .
• Ability to confidently
  challenge opinions
  , raise red flags when necessary, and influence key decisions.
• Strong personality with a solution-oriented approach and leadership presence.
• Certifications such as
  PMP
  ,
  PRINCE2
  , or equivalent in project/program management are highly desirable.

Life at Dubai Future Foundation

Dubai Future Foundation (DFF) aims to realize the wise vision of Dubai's leadership to institutionalize the envisioned future and forward-thinking methodologies, while positioning Dubai as the leading city of the future. In partnership with its local and global partners from governments, companies, startups, and entrepreneurs, DFF drives joint efforts to collectively imagine, design, and execute the best possible future for humanity.

Under the supervision of His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, Chairman of the Executive Council of Dubai, and Chairman of the Board of Trustees of DFF, the DFF runs and oversees many futureproofing projects and initiatives, such as the Museum of the Future, Area 2071, The Centre for the Fourth Industrial Revolution UAE, Dubai Future Accelerators, One Million Arab Coders, Dubai Future Academy, Dubai Future Solutions, Dubai Future Labs, Dubai Future Forum, etc. DFF's efforts to share knowledge, adopt innovation, support entrepreneurs and innovative startups, build capacity, and promote forward-thinking and foresight principles contribute to Dubai's ambitions to be a role model for the cities of the future through the power of unlimited imagination, innovation, foresight and disruptive mindset.

For more information on the initiatives, projects, and programs of Dubai Future Foundation, please visit the

Where does this role fit into the bigger picture?

The Program Manager – AI reports directly to the Head of AI Economy at Dubai Centre for Artificial Intelligence and is part of DFF's Projects structure.

The Dubai Centre for Artificial Intelligence is Dubai's centre of excellence for AI. It guides AI adoption in Dubai under the Dubai Universal Blueprint for Artificial Intelligence for government, business and society. AI Economy strengthens and maximizes the potential of Dubai's AI private sector through designing and executing economic development initiatives such as Dubai AI Seal.

DFF's Programs team is responsible for conceptualizing, designing, and delivering large-scale initiatives that align with Dubai's strategic vision. These programs address global and regional challenges while leveraging innovation, technology, and partnerships to create transformative solutions for the future.

Program Manager - AI

Apply if you match one or more of the following scopes of work:

AI Solutions Expert

• You will assess the AI technological competencies of AI companies.

• You will curate an up-to-date source of information on current best practices in the AI software industry, and develop regular reports.

• You will develop AI and automation tools to support your role (using generative AI is acceptable).

AI Technical Expert

• You will verify and curate a list of AI solutions approved by Dubai government.

• You will verify AI solutions restricted to Copilot Studio and Microsoft Azure infrastructure to validate functionality and data compliance.

• You will replicate AI solutions restricted to Copilot Studio and Microsoft Azure infrastructure to validate functionality and data compliance.

• You will prototype, integrate and test solutions using Copilot Studio to verify functionality (POCs and small-scale solutions).

• You will develop AI and automation tools to support your role (using generative AI is acceptable).

AI Industry Expert

• You will curate up-to-date source of information on latest technical developments in the AI industry in Dubai, UAE, GCC, MENA and globally, and develop regular reports.

• You will curate up-to-date source of information on latest business news in the AI industry in Dubai, UAE, GCC, MENA and globally, and develop regular reports.

• You will curate up-to-date source of information on latest government/regulatory interactions with the AI industry in Dubai, UAE, GCC, MENA and globally, and develop regular reports.

• You will develop AI and automation tools to support your role (using generative AI is acceptable).

Why this role is important?

This role makes the biggest impact by being organised, proactive, initiating and building strong relationships. "You will play a key role in ensuring the successful execution of AI-focused programs, solidifying Dubai Centre for AI as the leading hub for AI research, deployment, and global collaboration.

What Dubai Future Foundation offers?

We will offer you a unique opportunity to work with passionate people, support shapers of the future as well as work that has an impact, not only on the organization or the UAE but all of humankind.

You will have the chance to work on exciting and new projects, work in a highly diverse and fast paced environment that fosters creativity, disruptive ideas and innovation.

Who We're Looking For?

• You will have a bachelor's degree in computer science or a related field.

• You will have a minimum of 6 years' experience with proven success in supporting multiple projects with a passion for future focused innovation.

• You will have a strong track record of similar scope of work.

• You will have proven track record of developing AI tools to improve your processes and efficiency in areas such as data collection, management and creation of agents, workflow integration and automation. Using generative AI is acceptable

• You will take pride in being a fast thinker, fast at finding solutions, and fast at prototyping solutions.

• You will have good people management skills, be able to clearly communicate and adapt to changing requirements.

• You will have intermediate English and Arabic language communication with additional languages a plus

• You will be proactive, professional, curious and a self-learner interested in exploring global and regional challenges and trends.

• You will have excellent attention to detail, be able to multi-task and meet tight and changing deadlines.

• You will have experience using strong Microsoft Office skills.

Company Description

Halper is an AI-powered solution designed for solo entrepreneurs and small businesses. We automate routine tasks such as client communication, appointment scheduling, and administrative work. Our mission is to help businesses work smarter, not harder, by managing operations while business owners focus on growth. Halper enables you to scale your business efficiently and effectively.

Role Description

This is a part-time remote role for a Program Manager. The Program Manager will oversee and manage various projects, ensuring they are completed on time and within budget. Key responsibilities include coordinating with different stakeholders, setting project goals, and monitoring progress. The Program Manager will also be responsible for resource allocation, risk management, and reporting project status to the leadership team.

Qualifications

• Proven experience in project management, including setting and monitoring project goals and milestones
• Strong skills in stakeholder coordination and communication
• Experience in resource allocation and risk management
• Ability to track project progress and provide status updates to leadership
• Excellent organizational and time management skills
• Ability to work independently and remotely
• Bachelor's degree in Business Administration, Project Management, or related field
• Experience in AI or technology sector is a plus