147 Program Manager jobs in the United Arab Emirates

GSS Tech Group is seeking a seasoned Program Manager to lead and coordinate complex projects and programs aimed at enhancing our operational efficiency and effectiveness. As a vital part of our team, you will oversee multiple projects, ensuring alignment with our business strategy and objectives.

Job Purpose

The Program Manager is responsible for the planning, implementation, and tracking of specific projects and programs within the organization. This role requires a deep understanding of our business goals and navigating various project teams to deliver results. You will act as a central point of communication for stakeholders, facilitating strategic alignment and ensuring that programs are delivered on time and within budget.

Key Responsibilities include but are not limited to:

• Define program scope, goals, and deliverables that support business objectives in collaboration with senior management and stakeholders.
• Coordinate cross-project activities, ensuring resource availability and allocation.
• Develop and manage program and project plans, budgets, and schedules.
• Monitor and report on progress, manage risk and issues, and ensure quality standards are met.
• Lead the program teams by providing direction and ensuring the required resources and support are provided.
• Facilitate communication between stakeholders and project teams, ensuring that any changes are communicated effectively.
• Conduct stakeholder analysis and engagement to ensure high levels of interest and participation in programs.
• Evaluate the program's overall performance and report on key metrics, adjusting plans as necessary.
• Identify areas for process improvements and innovation within program management practices.
• Directly manage strategic engagements with the UAE Central Bank, ensuring all deliverables meet regulatory standards.

This position requires a strong leader who thrives in a dynamic environment, demonstrating a proactive approach to problem-solving and a deep commitment to team success.

Job Knowledge

• Extensive knowledge of program and project management methodologies, tools, and techniques.
• Understanding of industry standards and regulatory requirements, especially related to IT and banking industry.

Technical & Professional Skills

• Proven track record of successful program management, including the delivery of complex projects on time and within scope.
• Strong analytical skills with the ability to understand complex scenarios and drive decisions.
• Experience with project management software and methodologies (both Agile and Waterfall).
• Certification in Program Management (e.g., PgMP, PMP, or equivalent) is must have.

Managerial & Leadership Skills

• Exceptional leadership and team management skills.
• Strong interpersonal and communication skills to engage effectively with stakeholders.
• Ability to mentor and guide project managers and teams.

Experience

• Minimum of 15-20 years of experience in program management, preferably within the IT and banking industry.
• Experience in managing multiple projects and leading cross-functional teams.
• Bachelor’s or Master’s degree in Information Technology (IT) or related field.
• Demonstrated experience in program delivery and stakeholder management.
• PgMP / PMP certification (must be active).
• Must have worked with one of the Big 4 consulting firms (Deloitte, PwC, EY, KPMG).
• Proven experience delivering projects for the UAE Central Bank – mandatory.
• In-depth understanding of banking domain processes, compliance, and technologies.
• Exceptional leadership, stakeholder engagement, and communication skills.
• Strong analytical, budgeting, and risk management capabilities.

Notice Period

• 30-45 days is preferred.

• Private Health Insurance
• Paid Time Off

The IT Program Manager is responsible for defining objectives, planning, executing, and monitoring all assigned IT projects / programs within the ENBD Group. The Program Manager will manage end-to-end delivery of large / strategic projects / programs within agreed timelines, scope, and budget.

Key Responsibilities:

Project Planning:

• Define project scope, goals, and deliverables in collaboration with senior management and stakeholders, ensuring technical feasibility.
• Identify all phases, activities, and efforts needed to complete the project.
• Perform resource planning to identify all resources required to complete the project successfully.
• Develop comprehensive project plans and establish baselines to track progress.

Project Execution:

• Acquire resources and coordinate the efforts of team members and external consultants/contractors to deliver according to the plan.
• Direct and manage project development throughout its life cycle: initiation, planning, execution, closure.
• Ensure that projects are delivered on schedule, within scope, and approved budget.
• Monitor and control the quality of deliverables throughout the project life cycle.
• Ensure smooth coordination within various teams in Group IT to deliver quality solutions within agreed timelines and cost.

Project Monitoring and Control:

• Define and collect metrics to track project progress and ensure deliverables are in compliance with agreed quality measures.
• Track and manage defects and fixes’ wherever necessary.
• Manage project dependencies and critical path.
• Identify, manage, and mitigate project risks throughout the project lifecycle.
• Monitor the project budget and ensure project deliverables are within the agreed budget.

Communication and Reporting:

• Develop the communications methodology, frequency, and method.
• Effectively communicate project expectations to team members and project stakeholders in accordance with the agreed communication method and frequency.
• Lead stand-ups and Project Board/Steer Co. meetings.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Present project status to the business owner and stakeholders.

Risk and Change Management:

• Ensure that project and change management processes are carried out in alignment with governance processes such as the use of project management tools, processes, methodologies, etc.
• Proactively manage changes in project scope, identify potential pain points, and devise and implement contingency plans.
• Manage overall compliance with Legal, Audit, Risk Management divisions, as well as compliance with external and Central bank regulations with respect to electronic and mobile banking solutions along with the Business Owner.

Team Management:

• Responsible for optimal conflict resolution within the project team.
• Organize workshops, including the selection of venue, creation and provision of materials, selection, and invitation of attendees.
• Ensure that all team members have the required information and resources to carry out their tasks effectively.
• Monitor the team's work time and timesheets on a daily basis.
• Ensure the timely renewal of resources' contracts.

Role-Specific Knowledge / Skills
An Overall experience of more than 10 years with a minimum of 8+ years as a Project Manager preferably with exposure in a Banking/Financial institution Managed individual complex strategic projects / programs valued over AED 10 Million.

Managed a cross-domain team of over 30-40 members Experience in directly interacting with EXCO / CXO members Outstanding team-building, communication and presentation skills

An in-depth understanding of Project Management framework (waterfall and Agile), planning, monitoring, and reporting within a large multi-faceted organization and a proven track record of delivery. High level of attention to detail, organized, structured way of thinking and delivery. Strong interpersonal, people management, and facilitation skills with the ability to secure buy-in and bind people to proactively support project delivery. Experience of complex change management programs/business transformation and strategy execution. Preferred: Wealth & Asset Management experience

Experience with the FinIQ application

Excellent communication skills.

About us

Global Software Solutions Group (GSS) has been a leading and award winning player in the field of real-time payments and has established partnerships with leading Global software providers with a vision to be a single-window provider of technology solutions to the banking industry. We are also the strategic vendor of ENBD and FAB for their resourcing needs. Our headquarters are in Dubai Internet City. Our key clients are FAB, Finance house, Al Maryah Community bank, United Arab bank, EDB, Lulu Exchange, Lari Exchange, Deem finance. Our Website is gsstechgroup.com.

BlackStone eIT, a leading computer software company, is seeking a skilled and experienced Program Manager to join our team. As a Program Manager, you will play a key role in managing and delivering strategic programs that drive the success and growth of our organization.
In this role, you will be responsible for overseeing multiple projects within a program, ensuring they are aligned with organizational goals, delivered on time and within budget. You will work closely with cross-functional teams, stakeholders, and executives to define program objectives, develop program plans, allocate resources, and ensure effective communication throughout the program lifecycle.
Responsibilities:

• Define program objectives, goals, and deliverables in collaboration with stakeholders
• Develop and maintain program plans, schedules, and resource allocation strategies
• Allocate resources, including personnel, equipment, and budget, effectively to ensure program success
• Monitor program progress, track key performance indicators, and provide regular status updates to stakeholders and management
• Identify and manage risks and issues, and proactively implement mitigation strategies
• Foster effective communication and collaboration between project teams, stakeholders, and management
• Ensure program documentation is created and maintained, including program charters, requirements documents, and change requests
• Lead program meetings, including kick-off meetings, progress meetings, and program reviews
• Manage program budgets, track expenditures, and ensure financial objectives are met
  

• Bachelor's degree in Computer Science, Information Technology, or a related field
• A minimum of 10 years of experience in program and project management, with a strong focus on digital transformation
• Proven experience as a Program Manager, successfully delivering strategic programs
• Strong knowledge of program management methodologies and best practices
• Excellent leadership and team management skills, with the ability to motivate and inspire cross-functional teams
• Exceptional problem-solving and decision-making abilities
• Effective communication and interpersonal skills, with the ability to build strong relationships with stakeholders
• Strong organizational and time management skills, with the ability to prioritize tasks effectively
• Proficiency in program management software and tools
• Experience with Agile methodologies is preferred
• PMP certification is a plus
  

• Paid Time Off
• Performance Bonus

• Seniority levelDirector

• Employment typeContract

• IndustriesIT Services and IT Consulting

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The IT Program Manager is responsible for defining objectives, planning, executing, and monitoring all assigned IT projects/programs within the ENBD Group. The Program Manager will manage end-to-end delivery of large/strategic projects/programs within agreed timelines, scope, and budget.

• Project Planning:

• Define project scope, goals, and deliverables in collaboration with senior management and stakeholders, ensuring technical feasibility.
• Identify all phases, activities, and efforts needed to complete the project.
• Perform resource planning to identify all resources required to complete the project successfully.
• Develop comprehensive project plans and establish baselines to track progress.

• Acquire resources and coordinate the efforts of team members and external consultants/contractors to deliver according to the plan.
• Direct and manage project development throughout its lifecycle: initiation, planning, execution, closure.
• Ensure projects are delivered on schedule, within scope, and within approved budget.
• Monitor and control the quality of deliverables throughout the project lifecycle.
• Ensure smooth coordination within various teams in Group IT to deliver quality solutions within timelines and costs.

• Define and collect metrics to track project progress and ensure deliverables meet quality standards.
• Track and manage defects and fixes as necessary.
• Manage project dependencies and critical path.
• Identify, manage, and mitigate project risks throughout the lifecycle.
• Monitor the project budget and ensure deliverables stay within the budget.

• Develop communication strategies, including methodology, frequency, and channels.
• Effectively communicate project expectations to team members and stakeholders.
• Lead stand-ups and Project Board/Steer Co. meetings.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Present project status updates to business owners and stakeholders.

• Ensure project and change management processes align with governance standards, including the use of project management tools and methodologies.
• Proactively manage scope changes, identify potential issues, and implement contingency plans.
• Manage compliance with Legal, Audit, Risk Management, and external regulations, especially concerning electronic and mobile banking solutions.

• Resolve conflicts within the project team effectively.
• Organize workshops, including venue selection, material preparation, and attendee invitations.
• Ensure all team members have the necessary information and resources.
• Monitor work hours and timesheets daily.
• Ensure timely renewal of team members' contracts.

• Over 10 years of overall experience, with at least 8+ years as a Project Manager, preferably in Banking/Financial institutions.
• Managed complex strategic projects/programs valued over AED 10 Million.
• Led cross-domain teams of 30-40 members.
• Experience interacting directly with EXCO/CXO members.
• Outstanding team-building, communication, and presentation skills.
• Deep understanding of Project Management frameworks (waterfall and Agile), planning, monitoring, and reporting within large organizations.
• High attention to detail, organized, and structured thinking.
• Strong interpersonal, management, and facilitation skills to secure buy-in and support project delivery.
• Experience with complex change management and business transformation strategies.

Preferred:

• Wealth & Asset Management experience.
• Experience with the FinIQ application.
• Excellent communication skills.

Global Software Solutions Group (GSS) is a leading player in real-time payments, partnering with top global software providers to deliver technology solutions to the banking industry. We are the strategic vendor for ENBD and FAB for their resourcing needs, headquartered in Dubai Internet City. Our key clients include FAB, Finance House, Al Maryah Community Bank, United Arab Bank, EDB, Lulu Exchange, Lari Exchange, and Deem Finance. Visit us at gsstechgroup.com.

We are seeking a confident and professional Program Manager to lead the First Mothers Journey initiative. The ideal candidate will be a UAE national woman with strong communication and leadership skills. She will serve as the primary representative of the program, attending stakeholder meetings, managing partnerships, and overseeing the full implementation of the project.

Key Responsibilities :

Serve as the main point of contact for all program stakeholders Lead planning, coordination, and execution of all program activities Represent the program in meetings with healthcare providers and government entities Track project milestones, ensure timely delivery, and prepare progress reports Manage communications and oversee day-to-day operations

Qualifications :

Emirati woman with strong interpersonal and organizational skills Professional presence with the confidence to lead meetings and represent the program Prior experience in healthcare, social programs, or project management is preferred Fluent in Arabic and English

Program Manager • Abu Dhabi, United Arab Emirates

• Manage P&L to drive revenue and control costs.

• Recruit, train, and drive sales productivity of resources in SDG stores; explore opportunities for expansion.

• Train, coach, and mentor sales personnel to ensure high-quality performance, including approval rates and premium card mix (if applicable).

• Ensure the sales team adheres to sales quality standards and complies with regulatory and bank guidelines.

• Reconcile daily and monthly MIS with partner banks to prevent sales leakages.

• Share daily and monthly MIS reports with internal management stakeholders.

• Ensure timely receipt of outstanding payables.

• Interact with third-party manpower providers and other partners.

• At least 5 years of credit card sales experience in a banking environment, with team management experience.
• Bachelor's Degree.
• Proficiency in Excel.
• Strong interpersonal and communication skills.
• Attention to detail and analytical mindset.
• Passionate, self-motivated, and proactive.

The IT Program Manager is responsible for defining objectives, planning, executing, and monitoring all assigned IT projects / programs within the ENBD Group. The Program Manager will manage end-to-end delivery of large / strategic projects / programs within agreed timelines, scope, and budget.

Key Responsibilities:

Project Planning:

• Define project scope, goals, and deliverables in collaboration with senior management and stakeholders, ensuring technical feasibility.
• Identify all phases, activities, and efforts needed to complete the project.
• Perform resource planning to identify all resources required to complete the project successfully.
• Develop comprehensive project plans and establish baselines to track progress.

Project Execution:

• Acquire resources and coordinate the efforts of team members and external consultants/contractors to deliver according to the plan.
• Direct and manage project development throughout its life cycle: initiation, planning, execution, closure.
• Ensure that projects are delivered on schedule, within scope, and approved budget.
• Monitor and control the quality of deliverables throughout the project life cycle.
• Ensure smooth coordination within various teams in Group IT to deliver quality solutions within agreed timelines and cost.

Project Monitoring and Control:

• Define and collect metrics to track project progress and ensure deliverables are in compliance with agreed quality measures.
• Track and manage defects and fixes’ wherever necessary.
• Manage project dependencies and critical path.
• Identify, manage, and mitigate project risks throughout the project lifecycle.
• Monitor the project budget and ensure project deliverables are within the agreed budget.

Communication and Reporting:

• Develop the communications methodology, frequency, and method.
• Effectively communicate project expectations to team members and project stakeholders in accordance with the agreed communication method and frequency.
• Lead stand-ups and Project Board/Steer Co. meetings.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Present project status to the business owner and stakeholders.

Risk and Change Management:

• Ensure that project and change management processes are carried out in alignment with governance processes such as the use of project management tools, processes, methodologies, etc.
• Proactively manage changes in project scope, identify potential pain points, and devise and implement contingency plans.
• Manage overall compliance with Legal, Audit, Risk Management divisions, as well as compliance with external and Central bank regulations with respect to electronic and mobile banking solutions along with the Business Owner.

Team Management:

• Responsible for optimal conflict resolution within the project team.
• Organize workshops, including the selection of venue, creation and provision of materials, selection, and invitation of attendees.
• Ensure that all team members have the required information and resources to carry out their tasks effectively.
• Monitor the team's work time and timesheets on a daily basis.
• Ensure the timely renewal of resources' contracts.

Role-Specific Knowledge / Skills
An Overall experience of more than 10 years with a minimum of 8+ years as a Project Manager preferably with exposure in a Banking/Financial institution
Managed individual complex strategic projects / programs valued over AED 10 Million.

Managed a cross-domain team of over 30-40 members
Experience in directly interacting with EXCO / CXO members
Outstanding team-building, communication and presentation skills

An in-depth understanding of Project Management framework (waterfall and Agile), planning, monitoring, and reporting within a large multi-faceted organization and a proven track record of delivery.
High level of attention to detail, organized, structured way of thinking and delivery.
Strong interpersonal, people management, and facilitation skills with the ability to secure buy-in and bind people to proactively support project delivery.
Experience of complex change management programs/business transformation and strategy execution.
Preferred:
Wealth & Asset Management experience

Experience with the FinIQ application

Excellent communication skills.

About us

Global Software Solutions Group (GSS) has been a leading and award winning player in the field of real-time payments and has established partnerships with leading Global software providers with a vision to be a single-window provider of technology solutions to the banking industry. We are also the strategic vendor of ENBD and FAB for their resourcing needs. Our headquarters are in Dubai Internet City. Our key clients are FAB, Finance house, Al Maryah Community bank, United Arab bank, EDB, Lulu Exchange, Lari Exchange, Deem finance. Our Website is gsstechgroup.com.

The IT Program Manager is responsible for defining objectives, planning, executing, and monitoring all assigned IT projects / programs within the ENBD Group. The Program Manager will manage end-to-end delivery of large / strategic projects / programs within agreed timelines, scope, and budget.
Requirements
Key Responsibilities:
Project Planning:

• Define project scope, goals, and deliverables in collaboration with senior management and stakeholders, ensuring technical feasibility
• Identify all phases, activities, and efforts needed to complete the project
• Perform resource planning to identify all resources required to complete the project successfully
• Develop comprehensive project plans and establish baselines to track progress
  

• Acquire resources and coordinate the efforts of team members and external consultants/contractors to deliver according to the plan
• Direct and manage project development throughout its life cycle: initiation, planning, execution, closure
• Ensure that projects are delivered on schedule, within scope, and approved budget
• Monitor and control the quality of deliverables throughout the project life cycle
• Ensure smooth coordination within various teams in Group IT to deliver quality solutions within agreed timelines and cost
  

• Define and collect metrics to track project progress and ensure deliverables are in compliance with agreed quality measures
• Track and manage defects and fixes' wherever necessary
• Manage project dependencies and critical path
• Identify, manage, and mitigate project risks throughout the project lifecycle
• Monitor the project budget and ensure project deliverables are within the agreed budget
  

• Develop the communications methodology, frequency, and method
• Effectively communicate project expectations to team members and project stakeholders in accordance with the agreed communication method and frequency
• Lead stand-ups and Project Board/Steer Co. meetings
• Develop and deliver progress reports, proposals, requirements documentation, and presentations
• Present project status to the business owner and stakeholders
  

• Ensure that project and change management processes are carried out in alignment with governance processes such as the use of project management tools, processes, methodologies, etc
• Proactively manage changes in project scope, identify potential pain points, and devise and implement contingency plans
• Manage overall compliance with Legal, Audit, Risk Management divisions, as well as compliance with external and Central bank regulations with respect to electronic and mobile banking solutions along with the Business Owner
  

• Responsible for optimal conflict resolution within the project team
• Organize workshops, including the selection of venue, creation and provision of materials, selection, and invitation of attendees
• Ensure that all team members have the required information and resources to carry out their tasks effectively
• Monitor the team's work time and timesheets on a daily basis
• Ensure the timely renewal of resources' contracts
  

The IT Program Manager is responsible for defining objectives, planning, executing, and monitoring all assigned IT projects / programs within the ENBD Group. The Program Manager will manage end-to-end delivery of large / strategic projects / programs within agreed timelines, scope, and budget.

Key Responsibilities:

Project Planning:

• Define project scope, goals, and deliverables in collaboration with senior management and stakeholders, ensuring technical feasibility.
• Identify all phases, activities, and efforts needed to complete the project.
• Perform resource planning to identify all resources required to complete the project successfully.
• Develop comprehensive project plans and establish baselines to track progress.

Project Execution:

• Acquire resources and coordinate the efforts of team members and external consultants/contractors to deliver according to the plan.
• Direct and manage project development throughout its life cycle: initiation, planning, execution, closure.
• Ensure that projects are delivered on schedule, within scope, and approved budget.
• Monitor and control the quality of deliverables throughout the project life cycle.
• Ensure smooth coordination within various teams in Group IT to deliver quality solutions within agreed timelines and cost.

Project Monitoring and Control:

• Define and collect metrics to track project progress and ensure deliverables are in compliance with agreed quality measures.
• Track and manage defects and fixes' wherever necessary.
• Manage project dependencies and critical path.
• Identify, manage, and mitigate project risks throughout the project lifecycle.
• Monitor the project budget and ensure project deliverables are within the agreed budget.

Communication and Reporting:

• Develop the communications methodology, frequency, and method.
• Effectively communicate project expectations to team members and project stakeholders in accordance with the agreed communication method and frequency.
• Lead stand-ups and Project Board/Steer Co. meetings.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Present project status to the business owner and stakeholders.

Risk and Change Management:

• Ensure that project and change management processes are carried out in alignment with governance processes such as the use of project management tools, processes, methodologies, etc.
• Proactively manage changes in project scope, identify potential pain points, and devise and implement contingency plans.
• Manage overall compliance with Legal, Audit, Risk Management divisions, as well as compliance with external and Central bank regulations with respect to electronic and mobile banking solutions along with the Business Owner.

Team Management:

• Responsible for optimal conflict resolution within the project team.
• Organize workshops, including the selection of venue, creation and provision of materials, selection, and invitation of attendees.
• Ensure that all team members have the required information and resources to carry out their tasks effectively.
• Monitor the team's work time and timesheets on a daily basis.
• Ensure the timely renewal of resources' contracts.

Role-Specific Knowledge / Skills
An Overall experience of more than 10 years with a minimum of 8+ years as a Project Manager preferably with exposure in a Banking/Financial institution
Managed individual complex strategic projects / programs valued over AED 10 Million.

Managed a cross-domain team of over 30-40 members
Experience in directly interacting with EXCO / CXO members
Outstanding team-building, communication and presentation skills

An in-depth understanding of Project Management framework (waterfall and Agile), planning, monitoring, and reporting within a large multi-faceted organization and a proven track record of delivery.
High level of attention to detail, organized, structured way of thinking and delivery.
Strong interpersonal, people management, and facilitation skills with the ability to secure buy-in and bind people to proactively support project delivery.
Experience of complex change management programs/business transformation and strategy execution.
Preferred:
Wealth & Asset Management experience

Experience with the FinIQ application

Excellent communication skills.

About us

Global Software Solutions Group (GSS) has been a leading and award winning player in the field of real-time payments and has established partnerships with leading Global software providers with a vision to be a single-window provider of technology solutions to the banking industry. We are also the strategic vendor of ENBD and FAB for their resourcing needs. Our headquarters are in Dubai Internet City. Our key clients are FAB, Finance house, Al Maryah Community bank, United Arab bank, EDB, Lulu Exchange, Lari Exchange, Deem finance. Our Website is gsstechgroup.com.