638 Relationship Manager jobs in Abu Dhabi

This role is primarily responsible for developing and maintaining business relationships with SBF clients to fulfill their banking requirements. The goal is to enhance customer relationships through regular planned meetings, identify further opportunities for cross-sell, and improve service quality.

These are the main responsibilities of this role.

RESPONSIBILITIES:

Credit

• Acquire volumes mainly from within the bank's existing portfolio (cross-sell) and through other contacts and efforts. Develop a database of qualified leads via referrals, telephone canvassing, face-to-face cold calling with business owners, direct mail, email, and networking to achieve business targets.
• Prepare high-standard call reports that are informative, presentable, conclusive, professional, and comprehensive.
• Prepare credit applications, analyze financial statements/bank statements, and ensure they are ready for approval. Ensure that credit applications are correctly prepared in accordance with bank policies and regulatory frameworks.
• Analyze clients' working capital requirements, monitor their financial health, and assess industry conditions.
• Ensure all documentation for credit proposals is complete and includes sufficient collateral coverage.
• Initiate and ensure disbursements and adjustments of facilities.
• Ensure that approved credit lines are valid and accessible to clients.
• Liaise with internal departments (credit, risk, legal, operations, trade finance) for smooth transaction processing.
• Adhere strictly to the bank's financing policies and report any exceptions.
• Conduct proper credit monitoring through regular site visits (offices, showrooms, warehouses) and prepare call reports.
• Recover bank dues timely through daily reports and follow-ups.
• Offer practical and suitable options to help consumers make informed decisions, considering their best interests, including assessments of appropriateness, affordability, and suitability.
• Follow ethical sales practices diligently, conducting sales with skill, care, diligence, integrity, and fairness. Avoid misleading or aggressive practices and exploitation of vulnerable customers.
• Ensure customers understand the terms and conditions before signing facility offer letters.

Customer Service

• Maintain contact with clients to ensure high satisfaction levels.
• Provide high-standard service and resolve complaints promptly.
• Respond to customer calls professionally.
• Develop and maintain relationships with prospective clients to meet/exceed revenue and profit targets.
• Ensure service quality standards and client satisfaction scores are achieved.

Internal / External Cooperation

• Collaborate effectively with all bank employees and support departments.
• Build trust, communicate effectively, drive execution, foster innovation, focus on customer needs, and demonstrate high integrity.
• Maintain professional relationships aligned with department values.
• Proactively establish and maintain effective team relationships.
• Complete mandatory training within specified timelines and pursue relevant skill development.

Specialist Skills / Technical Knowledge Required:

• Good knowledge of ADIB's Business Banking products & services.
• Experience in credit analysis.
• Understanding of ADIB's operational policies & procedures.
• Proficiency in credit appraisal techniques, including risk, business, and financial analysis.
• Knowledge of Business Relationship Management.
• Fair knowledge of UAE banking practices, regulations, and risks.
• Awareness of Anti-Money Laundering regulations issued by UAE authorities.
• Understanding of the competitive landscape in the local market.
• Excellent service standards and cross-selling knowledge.
• Computer literacy.
• Excellent communication skills.

Required Experience: Manager

Date: Sep 3, 2025

Description:

Relationship Manager - Corporate private clients

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area

ADCB Corporate and Investment Banking Group provides a comprehensive and sophisticated suite of solutions to more than 40,000 commercial, corporate and institutional clients.

With local operations based in United Arab Emirates and regional offices in Egypt and Kazakhstan, our Corporate and Investment Banking Group bridges banking corridors across the Middle East and North Africa region.

From account opening to Initial Public Offerings (IPOs) and beyond, you can trust ADCB to support your business growth and ambitions. Get the edge you need to succeed with ADCB.

We are actively seeking an ambitious professional to join our Corporate private clients team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

In this role, your key responsibilities include

New Client Acquisition

Acquire new clients, complete financial analysis and submit accurate credit applications to ensure an excellent on-boarding experience, achieve assigned targets and secure profitable business transactions

Portfolio Management

Offer new solutions, enrol clients for alternate channels and value added services, based on the requirements of the client in order to increase transaction volumes and grow the assigned portfolio

Reporting

Build and maintain a dossier for each client detailing a 360 degree view to ensure current and future needs are captured

Risk Management

Conduct client visits in order to understand and report on risk profile and highlight/update approving authorities with any changes in risk profilPolicies, Processes, Systems and Procedures

Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required

Self-Management

Manage self in line with the Bank's people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance

Customer Service

Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank's required levels of service in all internal and external customer interaction

The ideal candidate should have the following experience

• At least 5 years of experience in managing relationships and portfolio of clients
• Bachelor's Degree in Business, Accounting or Finance
• Knowledge of balance sheet analysis and key financial ratios

What we offer:

• Competitive Salary : We offer a competitive market salary as well as all employees are eligible to participate in one of our rewarding variable pay plans.
• Comprehensive Benefits Package : This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
• Flexible and Remote Working Options : We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
• Learning and Development Opportunities : We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.

First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas, and beliefs of others. We're in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you'll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other, and respecting different viewpoints, we grow stronger – together.

Key Accountabilities:

Generic Accountability:

Relationship management :

• Acquire NTB high-value clients and enhance existing high-value relationships to increase the bank's liability book and revenue.
• Engage with clients to understand and improve their banking services.
• Understand clients' requirements to increase the bank's wallet share.
• Cross-sell and upsell bank products and services to maximize revenue.
• Increase sales volumes and market share in target markets.
• Respond promptly to customer requests and process business applications efficiently.
• Negotiate with internal clients and structure pricing for GM and Cash products based on customer needs.
• Establish a customer-focused approach to gain a competitive edge.
• Increase share of high-end market and quality business within the assigned segment.
• Build and maintain rapport with customers by providing expertise in financial needs and deploying bank products and services accordingly.
• Provide customers with accurate and timely information on products and benefits.
• Keep customers and prospects updated on new products and services.
• Source new business from prospects and follow up on sales leads within designated segments.
• Plan visits to clients to introduce GTB and GM partners.
• Identify and forward sales leads for cross-selling opportunities.
• Coordinate with product managers and specialists to promote bank products.
• Update KYC information regularly.
• Work closely with internal departments to manage compliance, operational, and credit risks.
• Prepare credit applications, analyze financial statements, and ensure readiness for approvals.
• Ensure credit applications for new and renewing clients comply with bank policies and regulations.
• Recognize early warning signs of account issues and pursue collection of past-due loans.
• Work efficiently to process work and manage risks.
• Assess financial and business risks associated with lending, considering industry position, management quality, and financial health.
• Analyze creditworthiness and recommend credit limits.
• Manage portfolio risk proactively by ensuring timely account renewals.
• Comply with bank policies, procedures, and standards in structuring and pricing limits.
• Adhere to internal policies and regulatory requirements.
• Facilitate internal audits and risk management responses to audit reports.
• Monitor for money laundering activities and coordinate remedial actions.

Profitability & Expense Control :

• Maximize profitability through effective limit utilization.
• Monitor MIS reports for FX and trade revenues.
• Seek to increase revenue margins from customers.
• Maintain high standards of customer service.
• Ensure operational processes meet service standards.
• Coordinate with customer service and processing units to ensure satisfactory service.
• Strictly adhere to bank policies to prevent fraud and operational risks.

#LI-MM2

• Proven track record in driving high-performance teams and achieving customer and financial goals.
• Experience in sales management and teamwork.
• Excellent interpersonal, negotiation, and influencing skills.
• Ability to plan and organize effectively, with persistence to achieve results.
• Strong business assessment skills, especially for complex and international structures.
• Leadership skills, including performance management and team development.
• Strong analytical skills.
• Motivational leadership qualities.
• University degree qualification.
• Enthusiasm for management and behavioral change, with high standards.
• Innovative problem-solving skills.
• Knowledge of general and business banking, including competitive landscape and propositions.
• Excellent communication skills, both written and verbal, with presentation abilities.
• Strong knowledge of SME propositions.
• Proven ability to identify and meet customer needs through a broad product range.
• Ability to interact effectively with stakeholders at all levels.
• Postgraduate qualification in Business Management or Business Administration.

Premier Insurance Brokers is looking for a Relationship Manager to join our growing team. This role is key to managing and strengthening client relationships, ensuring customer satisfaction, retention, and profitability. The Relationship Manager will work closely with clients to understand their needs, provide tailored solutions, and identify new opportunities to grow business with existing accounts.

• Manage a portfolio of clients, ensuring high satisfaction, retention, and long-term profitability.
• Develop and implement relationship management strategies aligned with company goals.
• Identify opportunities for upselling, cross-selling, and client portfolio growth.
• Partner with underwriting, claims, and risk management teams to ensure clients have adequate coverage.
• Ensure compliance with regulatory requirements and company policies.
• Lead client servicing, from policy administration and claims management to client onboarding and issue resolution.
• Act as a company ambassador at industry events, supporting marketing and client engagement activities.
• Provide mentoring and guidance to junior staff where required.

• Bachelor's degree in commerce, business, or related field (Master's degree or insurance certification an advantage).
• 3–7 years' experience in business development, client servicing, or relationship management within insurance or financial services.
• Strong knowledge of insurance products, client servicing processes, and market trends.
• Proven track record of achieving targets, client retention, and portfolio growth.
• Excellent interpersonal, presentation, and communication skills in English (Arabic an advantage).
• Professional appearance and ability to engage with clients at all levels.
• Proficiency in Microsoft Office; familiarity with social media tools is a plus.

Kindly note that only candidates who meet the mandatory requirements will be contacted within 14 days of application.

• Seniority level : Mid-Senior level
• Employment type : Full-time
• Job function : Other
• Industries : Insurance

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Join to apply for the Relationship Manager role at First Abu Dhabi Bank (FAB) .

First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We're in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you'll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger – together.

• Relationship management: Acquire NTB high value clients and enhance existing high value relationships to increase the bank's liability book and revenue. Maintain strong engagement with clients to understand and improve banking services. Understand client requirements to increase wallet share. Cross-sell and upsell bank products and services to maximize revenue. Plan timely visits to clients to introduce GTB and GM partners. Identify and forward sales leads to other areas in the Bank for cross-selling. Coordinate with product managers/specialists on promoting bank products. Maintain a customer-focused approach to provide expertise in identifying financial needs and deploying bank products and services to fulfill those needs and enhance the asset base. Keep customers informed about new products and services and respond promptly to customer requests.
• Risk Management: Timely updating of KYC; work with internal departments to cover compliance risk, operational risk and credit risk exposure. Prepare Credit Applications (CA), analyze financial statements, and ensure CA's are correctly prepared in accordance with bank policies and regulations. Recognize early warning signals of unsatisfactory account conduct and pursue collection of past due loans. Ensure renewals for existing clients are completed as required. Monitor and manage portfolio risk and ensure compliance with policies and procedures; cooperate with internal audit and risk management and respond to audit reports within deadlines. Monitor money laundering activities and coordinate remedial actions with management.
• Profitability & Expense Control: Ensure effective utilization of limits to maximize profitability. Regularly monitor MIS reports for FX and Trade revenues and continuously seek to increase revenue margins from customers.
• Customer Service & Service Level: Maintain high quality customer service standards; coordinate with operations and processing units to ensure satisfactory service levels and comply with bank policies to avoid fraud and operational risks.

Essential

• Proven ability to drive a high-performance culture and achieve customer and financial objectives.
• Sales management experience and team collaboration skills.
• Excellent interpersonal skills, with the ability to influence, negotiate and build relationships with customers and colleagues.
• Strong planning, organizational skills and tenacity to drive results.
• Analytical ability and capability to assess complex structures and facilities with an international dimension.
• Leadership, performance management and team development experience.
• University degree of a recognized standing.

Desirable

• Innovative with problem-solving skills and a drive for continuous improvement.
• Knowledge of general and business banking, including the competitive landscape and SME propositions.
• Excellent communication skills (written and verbal) and ability to deliver compelling presentations.
• Experience identifying and meeting customer needs through a broad range of products and services.
• Ability to interact with all levels of stakeholders.
• Postgraduate qualification in Business Management or Business Administration.

Role : Relationship Manager - Wealth Coverage - UAE & International
Location : Abu Dhabi
Role Purpose:

The role is responsible for driving client acquisition and managing relationships within the Priority and Private Banking segments. The role involves identifying and engaging high-net-worth individuals (HNWIs) and ultra-high-net-worth individuals (UHNWIs) both locally and internationally based on Priority & Private banking qualifying criteria.

The RM will source and cross-sell wealth management and liabilities products contributing to the growth of the banks portfolio and overall front-end revenue. This includes utilizing the banks extensive global network and resources to identify opportunities across various markets where the bank has a presence.
Key Accountabilities of the role

Client Acquisition & Relationship Management:

• Proactively source NTB clients within the Priority and Private Banking segments ensuring alignment with the banks qualifying criteria for wealth management services.
• Build and maintain long-term relationships with existing clients ensuring consistent engagement and satisfaction.
• Develop a personalized approach to client acquisition by understanding clients financial goals needs and risk profiles.
• Engage with potential clients via targeted outreach leveraging internal and external networks local & international branches events and marketing initiatives.

Sourcing Wealth and Liability Products:

• Promote and sell a full range of wealth management products including Sukuk Structure products Mutual Funds BancaTakaful and other banking solutions tailored to meet the specific needs of HNWIs and UHNWIs.
• Source and cross-sell liability products and mortgages to clients ensuring appropriate product placement based on individual client circumstances.
• Collaborate with product specialists credit teams and other internal resources to develop bespoke solutions for clients.

Market Expansion & Cross-Border Sourcing:

• Leverage the banks international network to source clients and business opportunities from global markets where the bank has a presence including the identification of cross-border wealth and liability needs.
• Stay up to date with market trends and competitor offerings to ensure the banks wealth and liability products remain competitive across all markets.

Client Onboarding & Documentation:

• Lead the client onboarding process ensuring all necessary documentation compliance and KYC are completed in a timely and accurate manner.
• Ensure adherence to regulatory guidelines and internal policies related to client account management.
  Revenue Generation & Targets:
• Achieve assigned targets related to client acquisition wealth revenues and portfolio growth in line with bank-wide goals.
• Monitor track and report on performance metrics identifying areas for growth and improvement.
• Ensure the successful cross-selling of a range of products to maximize the lifetime value of each client.

Networking & Brand Representation:

• Represent the bank at events networking opportunities and private client gatherings to enhance brand presence and generate leads.
• Develop a deep understanding of clients evolving needs and deliver exceptional service to ensure client retention and referrals.

Key Deliverables:

• Acquisition of NTB clients for priority and private banking.
• Growth in wealth revenues including assets under management (AUM) and liabilities.
• Increase in (FX) revenues
• Growth in NTW through targeted wealth management solutions.
  

Specialist Skills / Technical Knowledge Required for this role:

• Strong understanding of wealth management products private banking services and liability solutions.
• Ability to source new clients and build long-term profitable relationships with high-net-worth and ultra-high-net-worth individuals.
• Strong interpersonal and communication skills with the ability to engage clients in a professional confident and approachable manner.
• Excellent understanding of the regulatory environment and compliance requirements for wealth management services.
• Strong analytical skills and attention to detail.
• A high degree of self-motivation with a focus on achieving set targets.
  Previous experience:
• Minimum of 2-3 years of experience in wealth management priority banking private banking.

Required Experience:

Manager

Posted On 18 Mar, 2025

Type: Permanent

Job Category: Corporate Banking

Job Purpose:

The role involves acquiring, managing, and developing commercial and corporate relationships (funded and non-funded). The focus should be on increasing profitability, improving overall credit quality, managing existing and new portfolios, conducting due diligence and investigations, and assessing credit risks of proposals to ensure risks and processes align with SIB standards.

Key Accountabilities:

• Increase new relationships with high standards of customer service and delivery.
• Achieve annual targets for assets & liabilities, including new relationships.
• Provide accurate analysis of customer requests.
• Prepare annual target lists in consultation with the HOD.
• Maintain high standards of ethics and integrity in dealings with customers and colleagues.
• Follow up and monitor accounts to prevent downgrading and delinquency.
• Enhance portfolio profitability through limit utilization, fees, commissions, and ancillary business.
• Maintain a diversified portfolio and avoid concentration risks.
• Visit clients' premises at least quarterly.
• Ensure compliance with bank policies and Sharia requirements.
• Identify cross-selling opportunities.
• Perform other duties as assigned by HOD.
• Ensure collection of all security documents.
• Comply with consumer protection standards, including fair treatment, providing accurate information, responding promptly, protecting customer data, and reporting suspicious activities.
• Demonstrate understanding of Consumer Protection Regulations and adhere to bank standards for fair treatment, ethics, and complaint resolution. Continuously improve knowledge and provide input on policies.

Technical Skills:

• Strong analytical skills.
• High proficiency in risk management.
• Knowledge in managing problematic loans.
• Understanding of banking theory, practice, and Central Bank regulations.
• Competency in market surveys and credit proposal assessments.
• Knowledge of trade finance processes and transactions.

Qualifications & Experience:

• Minimum 6-7 years banking experience in corporate banking.
• Strong oral and written skills in Arabic & English.
• Proficiency in MS Office, T24 Software (Expert level).

Contact email *

Sharjah Islamic Bank (SIB), established in 1975, provides banking services to individuals and companies. Originally founded as the National Bank of Sharjah, it transitioned to Islamic banking in 2002, offering a broad range of Sharia-compliant retail, corporate, and investment services across the UAE.

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area

ADCB Corporate and Investment Banking Group provides a comprehensive and sophisticated suite of solutions to more than 40,000 commercial, corporate and institutional clients.

With local operations based in United Arab Emirates and regional offices in Egypt and Kazakhstan, our Corporate and Investment Banking Group bridges banking corridors across the Middle East and North Africa region.

From account opening to Initial Public Offerings (IPOs) and beyond, you can trust ADCB to support your business growth and ambitions. Get the edge you need to succeed with ADCB.

We are actively seeking an ambitious professional to join our Corporate private clients team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

In this role, your key responsibilities include

New Client Acquisition

Acquire new clients, complete financial analysis and submit accurate credit applications to ensure an excellent on-boarding experience, achieve assigned targets and secure profitable business transactions

Portfolio Management

Offer new solutions, enrol clients for alternate channels and value added services, based on the requirements of the client in order to increase transaction volumes and grow the assigned portfolio

Reporting

Build and maintain a dossier for each client detailing a 360 degree view to ensure current and future needs are captured

Risk Management

Conduct client visits in order to understand and report on risk profile and highlight/update approving authorities with any changes in risk profilPolicies, Processes, Systems and Procedures

Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required

Self-Management

Manage self in line with the Bank's people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance

Customer Service

Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank's required levels of service in all internal and external customer interaction

The ideal candidate should have the following experience

• At least 5 years of experience in managing relationships and portfolio of clients
• Bachelor's Degree in Business, Accounting or Finance
• Knowledge of balance sheet analysis and key financial ratios

What we offer:

• Competitive Salary : We offer a competitive market salary as well as all employees are eligible to participate in one of our rewarding variable pay plans.
• Comprehensive Benefits Package : This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
• Flexible and Remote Working Options : We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
• Learning and Development Opportunities : We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.

Relationship Manager Job Location Abu Dhabi United Arab Emirates Job Details At least one year of offplan real estate experience in the UAE market Strong communication and interpersonal skills to effectively build relationships Previous experience in real estate property management or a related field is essential Ability to multitask prioritize and manage time effectively in a fastpaced environment Knowledge of real estate laws and regulations Fluency in multiple languages is a plus Bachelors degree in Business Administration Real Estate or a related field is preferred

Relationship Manager
• Abu Dhabi, United Arab Emirates