837 Relationship Manager jobs in Abu Dhabi

Description: Role is Relationship Manager. Location: Abu Dhabi. Role Purpose: This role is primarily responsible for developing and maintaining business relationships with SBF clients to fulfill their banking requirements. Enhance customer relationships through regular planned meetings to maintain proper business relationship identify further opportunities for x-sell and improve service.

• Credit: Acquire volumes principally from within the banks existing portfolio (x-sell) and through other contacts / efforts and Develops a database of qualified leads through referrals telephone canvassing face to face cold calling with business owners direct mail email and networking on selective basis as to achieve your business targets.
• Call Report preparation to be high standards i.e. informative presentable conclusive professional and comprehensive.
• Prepare credit applications analysis financial statements/bank statements and make it ready for the approval. Ensure that CAs for clients are correctly prepared in accordance with the bank polices and regulatory framework.
• Analyze of working capital requirements for clients monitors financial health of the clients business and industry.
• Ensure that all documentations for credit proposals are complete with sufficient covered collaterals.
• Initiates and ensures disbursements and adjustments of facilities.
• Ensure that the approved credit lines are valid and available for the clients.
• Liaise with various internal departments (credit-risk legal operations Trade finance) for smooth and quick turnaround of transactions.
• Strictly adhere to Banks financing policy Manual and report any exceptions
• Proper credit monitoring through different methods mainly regular customers sites visits i.e. office showrooms warehouses. and providing call reports for the same.
• Recover of banks dues in time through the daily reports and follow ups
• Must provide practical and suitable options to help Consumers make informed decisions that are in Consumers best interest including assessment of appropriateness affordability and suitability.
• Ensure ethical sales practices are followed without fail which must be conducted with due skill care and diligence integrity and in a fair honest and professional manner towards consumers. Must not indulge in misleading or aggressive sales practices and exploitation of customers due to their vulnerabilities apathy or lack of knowledge
• Must take necessary steps to ensure that Customers are made aware of and understand the proposed terms and conditions prior to the final stage of the sales process or the time of signing of the Facility Offer Letter

• Maintain contact with all clients in the market area to ensure high levels of Client Satisfaction.
• Maintain high standard service with customers and ensure no complains.
• Responding on customers calls and starts with appropriate greetings.
• Develops enhances and maintains relationships with prospective clients to ensure revenue / profit targets are met/ exceeded.
• Ensure that service quality norms and client satisfaction scores are met for their set of clients.

• Demonstrate ability to interact and cooperate with all bank employees.
• Build trust value others communicate effectively drive execution foster innovation focus on the customer collaborate with others solve problems creatively and demonstrate high integrity.
• Maintain professional internal and external relationships that meet department core values.
• Proactively establish and maintain effective working team relationships with all supportdepartments.
• Must complete mandatory trainings within bank provided timelines and ensure that the staff enhance their skills by opting for/undergoing appropriate trainings as per their development requirements identified through discussions with their Line Managers.

• Good knowledge of ADIBs Business Banking products & services
• Experience of credit analyses.
• Good knowledge of ADIBs Operational Policies & Procedures
• Proficient in credit appraisal techniques including credit risk business & financial analysis.
• Knowledge of Business Relationship Management.
• Fair Knowledge of UAE banking practices regulations & risks
• Good Knowledge of Anti-Money laundering regulations issued by the UAE Central Bank and other regulatory authorities
• General awareness of competitors in the local market
• Excellent knowledge of service standards
• Knowledge of Cross Sales
• Computer skills
• Excellent Communication Skills.

Required Experience: Manager

• Opportunity to join a well-capitalised platform backed by a top-tier investor.
• Fast-track growth in a strategic role driving real commercial impact.

Our client is a well-backed financial services platform in Abu Dhabi

• Acquire and manage a portfolio of employers and SMEs, acting as a key point of contact for onboarding, servicing, and upselling.
• Collaborate with cross-functional teams to tailor benefit offerings, including payroll-linked insurance, financial wellness products, and more.
• Identify cross-sell opportunities across the firm's ecosystem, including asset management and investment offerings.
• Work closely with product and marketing teams to drive adoption and engagement.
• Ensure exceptional service delivery and relationship continuity, with a strong focus on retention and satisfaction.

• 3-8 years of experience in relationship management, corporate banking, SME lending, insurance distribution, or employee benefits.
• A strong network across HR decision-makers, SMEs, or institutional stakeholders in the UAE.
• Excellent communication, negotiation, and stakeholder management skills.
• Comfort working in a fast-paced, entrepreneurial environment with evolving product sets.
• Fluency in English; Arabic is highly desirable.
• UAE market knowledge is essential.

• Opportunity to join a well-capitalised platform backed by a top-tier investor.
• Exposure to one of the UAE's most exciting fintech and HR-tech ecosystems.
• Fast-track growth in a strategic role driving real commercial impact.

Zaynah Aboobaker

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Date: Sep 3, 2025

Description:

Relationship Manager - Corporate private clients

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area

ADCB Corporate and Investment Banking Group provides a comprehensive and sophisticated suite of solutions to more than 40,000 commercial, corporate and institutional clients.

With local operations based in United Arab Emirates and regional offices in Egypt and Kazakhstan, our Corporate and Investment Banking Group bridges banking corridors across the Middle East and North Africa region.

From account opening to Initial Public Offerings (IPOs) and beyond, you can trust ADCB to support your business growth and ambitions. Get the edge you need to succeed with ADCB.

We are actively seeking an ambitious professional to join our Corporate private clients team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

In this role, your key responsibilities include

New Client Acquisition

Acquire new clients, complete financial analysis and submit accurate credit applications to ensure an excellent on-boarding experience, achieve assigned targets and secure profitable business transactions

Portfolio Management

Offer new solutions, enrol clients for alternate channels and value added services, based on the requirements of the client in order to increase transaction volumes and grow the assigned portfolio

Reporting

Build and maintain a dossier for each client detailing a 360 degree view to ensure current and future needs are captured

Risk Management

Conduct client visits in order to understand and report on risk profile and highlight/update approving authorities with any changes in risk profilPolicies, Processes, Systems and Procedures

Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required

Self-Management

Manage self in line with the Bank's people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance

Customer Service

Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank's required levels of service in all internal and external customer interaction

The ideal candidate should have the following experience

• At least 5 years of experience in managing relationships and portfolio of clients
• Bachelor's Degree in Business, Accounting or Finance
• Knowledge of balance sheet analysis and key financial ratios

What we offer:

• Competitive Salary : We offer a competitive market salary as well as all employees are eligible to participate in one of our rewarding variable pay plans.
• Comprehensive Benefits Package : This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
• Flexible and Remote Working Options : We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
• Learning and Development Opportunities : We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.

Bachelor of Commerce(Commerce), Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Job Description

A Relationship Manager in Banking serves as the pivotal point of contact between the bank and its valuable clients. This role is tailored for individuals who possess outstanding communication and problem-solving skills, essential for assisting clients with their banking needs effectively. The Relationship Manager is responsible for maintaining and enhancing customer relationships by providing exceptional service, tailoring solutions, and ensuring that all banking products and services meet the client's financial goals. This position also involves identifying new business opportunities and ensuring client satisfaction and retention. A Relationship Manager acts as a bridge between clients and bank operations, ensuring a seamless transaction process and helping clients navigate complex financial products. With a focus on expanding the bank's network, this role is essential for fostering loyalty and encouraging a thriving, beneficial partnership between the bank and its clients.

• Develop and maintain strong relationships with bank clients and stakeholders.
• Identify client banking needs and recommend suitable financial services products.
• Ensure timely and efficient delivery of banking services to clients.
• Cross-sell a variety of banking products and services to maximize revenue.
• Conduct regular reviews of client portfolios and performance assessments.
• Prepare and present financial solutions tailored to individual clients' objectives.
• Resolve complex client issues by liaising with relevant departments effectively.
• Stay abreast of industry trends, products, and services to offer informed guidance.
• Collaborate with team members to enhance customer service processes and efficiency.
• Comply with all bank regulations, policies, and procedures to mitigate risk.
• Gather and analyze client feedback to improve service delivery and client satisfaction.
• Manage a portfolio of high-net-worth clients ensuring consistent engagement.

• Bachelor s degree in Finance, Business Administration, or related field required.
• Minimum of 3 years of experience in a banking relationship management role.
• Strong knowledge of financial products, markets, and banking regulations.
• Exceptional interpersonal and communication skills to manage client relationships.
• Proven track record in client service and ability to meet performance targets.
• Ability to analyze financial statements and make informed recommendations.
• Excellent problem-solving skills and the ability to handle high-pressure situations.

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• Opportunity to join a well-capitalised platform backed by a top-tier investor.
• Fast-track growth in a strategic role driving real commercial impact.

• Acquire and manage a portfolio of employers and SMEs, acting as a key point of contact for onboarding, servicing, and upselling.
• Collaborate with cross-functional teams to tailor benefit offerings, including payroll-linked insurance, financial wellness products, and more.
• Identify cross-sell opportunities across the firm's ecosystem, including asset management and investment offerings.
• Work closely with product and marketing teams to drive adoption and engagement.
• Ensure exceptional service delivery and relationship continuity, with a strong focus on retention and satisfaction.

• 3-8 years of experience in relationship management, corporate banking, SME lending, insurance distribution, or employee benefits.
• A strong network across HR decision-makers, SMEs, or institutional stakeholders in the UAE.
• Excellent communication, negotiation, and stakeholder management skills.
• Comfort working in a fast-paced, entrepreneurial environment with evolving product sets.
• Fluency in English; Arabic is highly desirable.
• UAE market knowledge is essential.

• Opportunity to join a well-capitalised platform backed by a top-tier investor.
• Exposure to one of the UAE's most exciting fintech and HR-tech ecosystems.
• Fast-track growth in a strategic role driving real commercial impact.

Premier Insurance Brokers is looking for a Relationship Manager to join our growing team. This role is key to managing and strengthening client relationships, ensuring customer satisfaction, retention, and profitability. The Relationship Manager will work closely with clients to understand their needs, provide tailored solutions, and identify new opportunities to grow business with existing accounts.

• Manage a portfolio of clients, ensuring high satisfaction, retention, and long-term profitability.
• Develop and implement relationship management strategies aligned with company goals.
• Identify opportunities for upselling, cross-selling, and client portfolio growth.
• Partner with underwriting, claims, and risk management teams to ensure clients have adequate coverage.
• Ensure compliance with regulatory requirements and company policies.
• Lead client servicing, from policy administration and claims management to client onboarding and issue resolution.
• Act as a company ambassador at industry events, supporting marketing and client engagement activities.
• Provide mentoring and guidance to junior staff where required.

• Bachelor's degree in commerce, business, or related field (Master's degree or insurance certification an advantage).
• 3–7 years' experience in business development, client servicing, or relationship management within insurance or financial services.
• Strong knowledge of insurance products, client servicing processes, and market trends.
• Proven track record of achieving targets, client retention, and portfolio growth.
• Excellent interpersonal, presentation, and communication skills in English (Arabic an advantage).
• Professional appearance and ability to engage with clients at all levels.
• Proficiency in Microsoft Office; familiarity with social media tools is a plus.

Kindly note that only candidates who meet the mandatory requirements will be contacted within 14 days of application.

• Seniority level : Mid-Senior level
• Employment type : Full-time
• Job function : Other
• Industries : Insurance

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas, and beliefs of others. We're in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you'll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other, and respecting different viewpoints, we grow stronger – together.

Key Accountabilities:

Generic Accountability:

Relationship management :

• Acquire NTB high-value clients and enhance existing high-value relationships to increase the bank's liability book and revenue.
• Engage with clients to understand and improve their banking services.
• Understand clients' requirements to increase the bank's wallet share.
• Cross-sell and upsell bank products and services to maximize revenue.
• Increase sales volumes and market share in target markets.
• Respond promptly to customer requests and process business applications efficiently.
• Negotiate with internal clients and structure pricing for GM and Cash products based on customer needs.
• Establish a customer-focused approach to gain a competitive edge.
• Increase share of high-end market and quality business within the assigned segment.
• Build and maintain rapport with customers by providing expertise in financial needs and deploying bank products and services accordingly.
• Provide customers with accurate and timely information on products and benefits.
• Keep customers and prospects updated on new products and services.
• Source new business from prospects and follow up on sales leads within designated segments.
• Plan visits to clients to introduce GTB and GM partners.
• Identify and forward sales leads for cross-selling opportunities.
• Coordinate with product managers and specialists to promote bank products.
• Update KYC information regularly.
• Work closely with internal departments to manage compliance, operational, and credit risks.
• Prepare credit applications, analyze financial statements, and ensure readiness for approvals.
• Ensure credit applications for new and renewing clients comply with bank policies and regulations.
• Recognize early warning signs of account issues and pursue collection of past-due loans.
• Work efficiently to process work and manage risks.
• Assess financial and business risks associated with lending, considering industry position, management quality, and financial health.
• Analyze creditworthiness and recommend credit limits.
• Manage portfolio risk proactively by ensuring timely account renewals.
• Comply with bank policies, procedures, and standards in structuring and pricing limits.
• Adhere to internal policies and regulatory requirements.
• Facilitate internal audits and risk management responses to audit reports.
• Monitor for money laundering activities and coordinate remedial actions.

Profitability & Expense Control :

• Maximize profitability through effective limit utilization.
• Monitor MIS reports for FX and trade revenues.
• Seek to increase revenue margins from customers.
• Maintain high standards of customer service.
• Ensure operational processes meet service standards.
• Coordinate with customer service and processing units to ensure satisfactory service.
• Strictly adhere to bank policies to prevent fraud and operational risks.

#LI-MM2

• Proven track record in driving high-performance teams and achieving customer and financial goals.
• Experience in sales management and teamwork.
• Excellent interpersonal, negotiation, and influencing skills.
• Ability to plan and organize effectively, with persistence to achieve results.
• Strong business assessment skills, especially for complex and international structures.
• Leadership skills, including performance management and team development.
• Strong analytical skills.
• Motivational leadership qualities.
• University degree qualification.
• Enthusiasm for management and behavioral change, with high standards.
• Innovative problem-solving skills.
• Knowledge of general and business banking, including competitive landscape and propositions.
• Excellent communication skills, both written and verbal, with presentation abilities.
• Strong knowledge of SME propositions.
• Proven ability to identify and meet customer needs through a broad product range.
• Ability to interact effectively with stakeholders at all levels.
• Postgraduate qualification in Business Management or Business Administration.

Premier Insurance Brokers is looking for a Relationship Manager to join our growing team. This role is key to managing and strengthening client relationships, ensuring customer satisfaction, retention, and profitability. The Relationship Manager will work closely with clients to understand their needs, provide tailored solutions, and identify new opportunities to grow business with existing accounts.

Key Responsibilities

• Manage a portfolio of clients, ensuring high satisfaction, retention, and long-term profitability.
• Develop and implement relationship management strategies aligned with company goals.
• Identify opportunities for upselling, cross-selling, and client portfolio growth.
• Partner with underwriting, claims, and risk management teams to ensure clients have adequate coverage.
• Ensure compliance with regulatory requirements and company policies.
• Lead client servicing, from policy administration and claims management to client onboarding and issue resolution.
• Act as a company ambassador at industry events, supporting marketing and client engagement activities.
• Provide mentoring and guidance to junior staff where required.

Qualifications & Skills

• Bachelor's degree in commerce, business, or related field (Master's degree or insurance certification an advantage).
• 3–7 years' experience in business development, client servicing, or relationship management within insurance or financial services.
• Strong knowledge of insurance products, client servicing processes, and market trends.
• Proven track record of achieving targets, client retention, and portfolio growth.
• Excellent interpersonal, presentation, and communication skills in English (Arabic an advantage).
• Professional appearance and ability to engage with clients at all levels.
• Proficiency in Microsoft Office; familiarity with social media tools is a plus.

Kindly note that only candidates who meet the mandatory requirements will be contacted within 14 days of application.

Role : Relationship Manager - Wealth Coverage - UAE & International

Location : Abu Dhabi

Role Purpose:

The role is responsible for driving client acquisition and managing relationships within the Priority and Private Banking segments. The role involves identifying and engaging high-net-worth individuals (HNWIs) and ultra-high-net-worth individuals (UHNWIs) both locally and internationally based on Priority & Private banking qualifying criteria.

The RM will source and cross-sell wealth management and liabilities products contributing to the growth of the banks portfolio and overall front-end revenue. This includes utilizing the banks extensive global network and resources to identify opportunities across various markets where the bank has a presence.

Key Accountabilities of the role

• Proactively source NTB clients within the Priority and Private Banking segments ensuring alignment with the banks qualifying criteria for wealth management services.
• Build and maintain long-term relationships with existing clients ensuring consistent engagement and satisfaction.
• Develop a personalized approach to client acquisition by understanding clients financial goals needs and risk profiles.
• Engage with potential clients via targeted outreach leveraging internal and external networks local & international branches events and marketing initiatives.

• Promote and sell a full range of wealth management products including Sukuk Structure products Mutual Funds BancaTakaful and other banking solutions tailored to meet the specific needs of HNWIs and UHNWIs.
• Source and cross-sell liability products and mortgages to clients ensuring appropriate product placement based on individual client circumstances.
• Collaborate with product specialists credit teams and other internal resources to develop bespoke solutions for clients.

• Leverage the banks international network to source clients and business opportunities from global markets where the bank has a presence including the identification of cross-border wealth and liability needs.
• Stay up to date with market trends and competitor offerings to ensure the banks wealth and liability products remain competitive across all markets.

• Lead the client onboarding process ensuring all necessary documentation compliance and KYC are completed in a timely and accurate manner.
• Ensure adherence to regulatory guidelines and internal policies related to client account management.

• Achieve assigned targets related to client acquisition wealth revenues and portfolio growth in line with bank-wide goals.
• Monitor track and report on performance metrics identifying areas for growth and improvement.
• Ensure the successful cross-selling of a range of products to maximize the lifetime value of each client.

• Represent the bank at events networking opportunities and private client gatherings to enhance brand presence and generate leads.
• Develop a deep understanding of clients evolving needs and deliver exceptional service to ensure client retention and referrals.

• Acquisition of NTB clients for priority and private banking.
• Growth in wealth revenues including assets under management (AUM) and liabilities.
• Increase in (FX) revenues
• Growth in NTW through targeted wealth management solutions.

• Strong understanding of wealth management products private banking services and liability solutions.
• Ability to source new clients and build long-term profitable relationships with high-net-worth and ultra-high-net-worth individuals.
• Strong interpersonal and communication skills with the ability to engage clients in a professional confident and approachable manner.
• Excellent understanding of the regulatory environment and compliance requirements for wealth management services.
• Strong analytical skills and attention to detail.
• A high degree of self-motivation with a focus on achieving set targets.

• Minimum of 2-3 years of experience in wealth management priority banking private banking.

Required Experience:

Manager