354 Retail Banking jobs in Dubai

Business Analysis plays a pivotal role in shaping business outcomes by identifying opportunities, streamlining processes, and optimizing performance. As a Business Analyst for Retail Banking, you will be instrumental in developing solutions that enhance the customer experience.

Key responsibilities include:

As a sales professional in the banking sector, you will play a pivotal role in driving the growth of our retail banking products and services.

Your primary focus will be on developing strategies to attract and onboard new clients while maintaining strong relationships with existing customers.

• Develop effective strategies to engage new banking clients.
• Analyze customer needs to offer suitable financial solutions.
• Promote high levels of customer satisfaction through proactive relationship management.
• Achieve assigned sales targets and contribute to revenue enhancement.

In this position, you will collaborate with various departments to ensure seamless delivery of services and customer satisfaction.

1. To develop strategies that attract and retain new banking clients effectively
2. To identify and meet customer needs by offering tailored bank products and financial solutions
3. To build and maintain strong relationships with existing clients
4. To drive business growth by achieving set sales targets and contributing to revenue expansion

We are seeking an experienced sales professional who can help us drive business growth in the retail banking sector.

• A competitive salary and benefits package
• Ongoing training and development opportunities
• The chance to work with a talented team of professionals

Job Title: Senior Manager

This role requires a highly skilled and experienced professional to lead our Retail Banking team. The ideal candidate will have a strong track record of revenue generation, people management, and relationship building.

Key Responsibilities:

• Revenue Generation - Manage and monitor revenue generation through the sale of various financial services to achieve agreed financial targets and maximize revenue generation
• People Management - Manage self and team in line with ADCB's people management policies, procedures, processes and practices to ensure adherence and to maximize own and employee contribution to business performance
• Relationship Management - Develop and maintain internal stakeholders/external agencies and client relationships to achieve desired objectives of the bank
• Portfolio Management - Monitor and control customer portfolios to achieve desired revenue through cross sell, upsell and retention
• Policies, Processes, Systems and Procedures - Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders
• Continuous Improvement - Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programs and projects in line with the bank's standards
• Customer Service - Demonstrate our promise and apply the ADCB service standards to deliver the banks required levels of service in all internal and external customer interactions

Required Skills and Qualifications:

• At least 7 years of experience in retail banking and in a managerial role
• Bachelor's Degree in Business Administration, Sales or Finance or relevant specialization
• Accredited Financial Analyst, Certified Investment Professional, Certificate in Quantitative Finance, Chartered Financial Analyst, Certified International Investment Analyst
• Master Financial Risk Manager (FRM), ICA Specialist or Certificate in Conduct Risk
• In depth knowledge of global financial markets and trends
• Understanding of retail banking products and services

What We Offer:

• Competitive Salary - AED 40,000 to AED 43,000 per month
• Comprehensive Benefits Package - market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance
• Flexible and Remote Working Options - we understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements
• Learning and Development Opportunities - we value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs

About Us:

We are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.

Are you an ambitious and driven professional looking to accelerate your career in retail banking? This is a fantastic opportunity to join a fast-growing organization as a Relationship Manager.

The successful candidate will report directly to the Head of Wealth Management and play a key role in delivering financial sales targets for the company. Key responsibilities include:

1. Achieving sales and revenue targets
2. Conducting daily meetings to review sales performance
3. Ensuring a high level of customer experience and minimizing customer complaints
4. Tracking daily sales actively
5. Tracking the balance activity of key accounts
6. Resolving branch operational issues
7. Keeping up-to-date on market developments
8. Making recommendations to the head/line manager about new facilities required in the centre

• Bachelor's degree or equivalent in Marketing, Banking, or Finance

• 5 years of banking experience with 2 years in wealth management as a Relationship Manager
• Strong communication skills in English, with Arabic and/or other language skills preferred
• Proficient in PC skills (MS-Word, Excel)
• Excellent interpersonal skills
• Effective marketing skills
• Good team working skills
• Effective presentation skills

If you are interested in this role, please send an updated version of your CV today.

The candidate will be responsible for:

1. Serving as the primary point of contact for the customers and all internal Galaxy offices.
2. Relationship management with customers and developing an understanding of their business needs.
3. Managing the end-to-end process of air export movement, by working closely with the customer and internal stakeholders.
4. Proactively tracking the shipments and notifying the customers whenever required.
5. Communicating the changes/deviations from the earlier devised plan, post discussion with the team, to avert risks in routing or movement.
6. Resolving customer issues by engaging suitable stakeholders.
7. Monitoring booking trends and following up with customers to increase sales and optimize the customer service experience.
8. Maintaining accurate records and documentation and ensuring compliance with all relevant regulations and standards.

Job Type: Full Time

Job Location: Dubai

Basic required skills:

• Excellent communication and interpersonal skills.
• Fluent in Hindi and English (oral and written).
• Computer literate.
• Familiar with MS Office tools.
• Familiar with international logistics and freight forwarding (ocean/air & import/export).

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Overview

Customer Service Jobs in Dubai . The Customer Service Jobs in Dubai open the gate to the world where communication is the touch with the culture. As a customer service professional inarguably the global capital, you will not simply be picking up the phone, you will have the privilege of making new friends in every walk of life.

Looking for a Customer Service Employee in Dubai, UAE. The Candidate must be able to get along with other employees and ensure the customer is duly satisfied with the services provided.

The candidate should be amicable and polite at all along toward ensuring the highest standards of customer satisfaction. Preference will be given to applicants with experience; However, those with no experience can still apply. Salary ranges from AED4500 to AED5500. Call for further information.

Call Centre representatives are an essential part of the team and must possess good communication skills with a customer orientation.

The main job description covers the processing of incoming calls and outbound calls concerning customers, covering inquiries about products and services, complaints, resolution, and overall client satisfaction.

A candidate for the position should possess excellent communication and listening skills while being patient and remaining calm, working in a high-pressure environment.

Preference will be given for past experiences in customer service or call centres. But those without experience will be given training.

We are looking for a Telephone Operator who will be smart and courteous and who will be part of a multi-national company in Dubai.

The selected candidate, as per the requirement, will act as the first point of contact on behalf of every caller, such that all incoming and outgoing calls should be handled competently and with zeal.

• Take and transfer incoming telephone calls, pass and receive calls promptly and proficiently.
• Be informative to callers by giving them correct information on services and departments of the company, and people who may be called.
• Maintain an updated internal directory of extensions, contact numbers, and staff schedules.
• Take messages accurately and ensure timely delivery to appropriate recipients.
• Maintain strict confidentiality with respect to caller information and internal communication.
• Help staff and departments with making outgoing calls when needed.
• Handle urgent/emergency calls and make protocol per protocol.
• Must operate the telephone switchboards, multi-line systems, or communication software.

• High school diploma or equivalent.
• Professional experience in a telephone operator capacity or receptionist, in customer service or similar position. Excellent, clear speaking voice with professional etiquette on the phone.
• Excellent verbal communication and listening skills. Be able to multitask while staying calm under pressure.
• Basic PC and general knowledge of phone systems.

Looking for a Customer Service Executive who would assist consumers in Dubai and resolve their concerns. Anyone interested can WhatsApp their CV to our number.

• Reception of customer calls and messages
• Providing accurate information and solutions

Dubai, UAE is urgently in Need of a Receptionist. Both Males and females can apply. Coordinating and making reservations for Medical tests/Emirates ID applications.

• Support for the HR department.
• Visa processing & coordinating with the PROs

Cooperative Office Staff for a well-known company in Dubai. Fore candidate for the position has to be well-organized and can out various office-relatedadministrativeadministrationjobsjobs, including clerical jobs, so that it facilitates all functionalities within the office.

The basic roles and functions are document management, scheduling meetings, email management, and assisting the senior employees in undertaking assigned duties every day.

We are currently seeking a Dubai Driver. Please have some prior experience before applying. Interested candidates can send their CV through WhatsApp.

• Safely operate the assigned vehicle to transport passengers or deliver goods. Perform all applicable traffic laws and safety regulations.
• Conduct daily checks on a vehicle and ensure proper maintenance high quality customer care, and practice a professional image of the company.
• Earlier, plan the most optimal travel route in the shortest time and with minimum fuel usage.
• Ensure good conditions of the car and write about the mechanical fix.
• Maintain the records of trips, mileage, and usage of fuel.

We are looking for a cashier at our restaurant who meets good customer care services, someone who could scan selections for the customer, ensure prices and quantities are accurate, accept payment, then gives receipts for it, respond to inquiries, as well as give helpful information about customers’ products, promotions or directions to an item location.

You have to attend, though, responding to complaints, refunding or exchanging items, and keeping a clean work area.

Sales rep needed. An excellent verbal skill set is to be developed to make this a successful digressive dealing in the sales and generation of leads, and prospecting for customers.

• Present, promote, and sell products/services by solid arguments to existing and prospective customers.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.

• Proven work experience as a Sales Representative.

Our hospitality functions need a front desk agent. The responsibilities of this po, position include, but are not limited to, toting customers, managing check-in and check-out, processing payments, and handling inquiries. The successful candidate must have customer service skills and professionalism.

Urgently looking for a Sales Lady and Salesman for the company in Dubai. Salary from 3500 AED to 5000 AED. Accommodations, transportation, and visa will be covered other benefits as mentioned under the UAE Labor Law. Please Share your CV through WhatsApp.

• Greet and assist customers’ needs & queries about products and services.
• Advanced product/brand knowledge.
• Carry out promotion of products and visual merchandising and displays.
• Filipino, Indian, and Nepalese nationals can apply.

Baristas are required to prepare and serve hot and cold beverages including various kinds of coffee and tea. Barista duties also consist of educating customers with respect to our drinks menu, recommending based on customers’ likes or preferences, up-selling, special items and taking orders.

The candidate should possess good knowledge regarding brewing equipment operation, customer service and be flexible concerning schedule. Note: This position comprises salary and tips in compensation.

• Welcome customers at the entry
• Hand out the drink menu and answer questions regarding ingredients
• Take orders, while paying close attention to detail (e.g., preferences in coffee blend, dairy, and sugar ratios)

Dubai is waiting for cashiers who can speak very well and have a friendly attitude. Cashiers are meant to be trained for managing impressive transactions, making sure of accurate cash registers, and finally providing the best services to customers of retail stores, supermarkets, malls

We’re looking for a customer service representative to address inquiries and complaints from customers. You will also be required to do order, amendment, and escalation of complaints using those channels of communication.

The experienced Restaurant Supervisor goes beyond the call of duty in supervising day operations and beyond exceptional service to our guests.

The key responsibilities include front-of-house team management, coordinating shifts, ensuring cleanliness and food safety standards, addressing customer concerns, cutting through inventories, and ensuring the restaurant’s smooth operation.

Right experience managing restaurant affairs; excellent communication and leadership skills; strong commitment to being a provider of excellent customer service. A positive outlook and the ability to withstand high-pressure situations must exist within her or him. customer care

A customer service assistant is not to be hired, and also issues and complaints from customers are managed. This includes order and change processing as well as the escalation of complaints across various channels.

Being outstanding in this role requires one to remain calm in frustrating situations with customers while possessing experience with handling computers.

Your email address will not be published. Required fields are marked *

Comment *

Name *

Email *

Website

Customer Service Jobs in Dubai . The Customer Service Jobs in Dubai open the gate to the world where communication is the touch with the culture. As a customer service professional inarguably the global capital, you will not simply be picking up the phone, you will have the privilege of making new friends in every walk of life.

Looking for a Customer Service Employee in Dubai, UAE. The Candidate must be able to get along with other employees and ensure the customer is duly satisfied with the services provided.

The candidate should be amicable and polite at all along toward ensuring the highest standards of customer satisfaction. Preference will be given to applicants with experience; However, those with no experience can still apply. Salary ranges from AED4500 to AED5500. Call for further information.

Call Centre representatives are an essential part of the team and must possess good communication skills with a customer orientation.

The main job description covers the processing of incoming calls and outbound calls concerning customers, covering inquiries about products and services, complaints, resolution, and overall client satisfaction.

A candidate for the position should possess excellent communication and listening skills while being patient and remaining calm, working in a high-pressure environment.

Preference will be given for past experiences in customer service or call centres. But those without experience will be given training.

We are looking for a Telephone Operator who will be smart and courteous and who will be part of a multi-national company in Dubai.

The selected candidate, as per the requirement, will act as the first point of contact on behalf of every caller, such that all incoming and outgoing calls should be handled competently and with zeal.

• Take and transfer incoming telephone calls, pass and receive calls promptly and proficiently.
• Be informative to callers by giving them correct information on services and departments of the company, and people who may be called.
• Maintain an updated internal directory of extensions, contact numbers, and staff schedules.
• Take messages accurately and ensure timely delivery to appropriate recipients.
• Maintain strict confidentiality with respect to caller information and internal communication.
• Help staff and departments with making outgoing calls when needed.
• Handle urgent/emergency calls and make protocol per protocol.
• Must operate the telephone switchboards, multi-line systems, or communication software.

• High school diploma or equivalent.
• Professional experience in a telephone operator capacity or receptionist, in customer service or similar position. Excellent, clear speaking voice with professional etiquette on the phone.
• Excellent verbal communication and listening skills. Be able to multitask while staying calm under pressure.
• Basic PC and general knowledge of phone systems.

Looking for a Customer Service Executive who would assist consumers in Dubai and resolve their concerns. Anyone interested can WhatsApp their CV to our number.

• Reception of customer calls and messages
• Providing accurate information and solutions

Dubai, UAE is urgently in Need of a Receptionist. Both Males and females can apply. Coordinating and making reservations for Medical tests/Emirates ID applications.

• Support for the HR department.
• Visa processing & coordinating with the PROs

Cooperative Office Staff for a well-known company in Dubai. Fore candidate for the position has to be well-organized and can out various office-relatedadministrativeadministrationjobsjobs, including clerical jobs, so that it facilitates all functionalities within the office.

The basic roles and functions are document management, scheduling meetings, email management, and assisting the senior employees in undertaking assigned duties every day.

We are currently seeking a Dubai Driver. Please have some prior experience before applying. Interested candidates can send their CV through WhatsApp.

• Safely operate the assigned vehicle to transport passengers or deliver goods. Perform all applicable traffic laws and safety regulations.
• Conduct daily checks on a vehicle and ensure proper maintenance high quality customer care, and practice a professional image of the company.
• Earlier, plan the most optimal travel route in the shortest time and with minimum fuel usage.
• Ensure good conditions of the car and write about the mechanical fix.
• Maintain the records of trips, mileage, and usage of fuel.

We are looking for a cashier at our restaurant who meets good customer care services, someone who could scan selections for the customer, ensure prices and quantities are accurate, accept payment, then gives receipts for it, respond to inquiries, as well as give helpful information about customers' products, promotions or directions to an item location.

You have to attend, though, responding to complaints, refunding or exchanging items, and keeping a clean work area.

Sales rep needed. An excellent verbal skill set is to be developed to make this a successful digressive dealing in the sales and generation of leads, and prospecting for customers.

• Present, promote, and sell products/services by solid arguments to existing and prospective customers.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.

• Proven work experience as a Sales Representative.

Our hospitality functions need a front desk agent. The responsibilities of this po, position include, but are not limited to, toting customers, managing check-in and check-out, processing payments, and handling inquiries. The successful candidate must have customer service skills and professionalism.

Urgently looking for a Sales Lady and Salesman for the company in Dubai. Salary from 3500 AED to 5000 AED. Accommodations, transportation, and visa will be covered other benefits as mentioned under the UAE Labor Law. Please Share your CV through WhatsApp.

• Greet and assist customers' needs & queries about products and services.
• Advanced product/brand knowledge.
• Carry out promotion of products and visual merchandising and displays.
• Filipino, Indian, and Nepalese nationals can apply.

Baristas are required to prepare and serve hot and cold beverages including various kinds of coffee and tea. Barista duties also consist of educating customers with respect to our drinks menu, recommending based on customers' likes or preferences, up-selling, special items and taking orders.

The candidate should possess good knowledge regarding brewing equipment operation, customer service and be flexible concerning schedule. Note: This position comprises salary and tips in compensation.

• Welcome customers at the entry
• Hand out the drink menu and answer questions regarding ingredients
• Take orders, while paying close attention to detail (e.g., preferences in coffee blend, dairy, and sugar ratios)

Dubai is waiting for cashiers who can speak very well and have a friendly attitude. Cashiers are meant to be trained for managing impressive transactions, making sure of accurate cash registers, and finally providing the best services to customers of retail stores, supermarkets, malls

We're looking for a customer service representative to address inquiries and complaints from customers. You will also be required to do order, amendment, and escalation of complaints using those channels of communication.

The experienced Restaurant Supervisor goes beyond the call of duty in supervising day operations and beyond exceptional service to our guests.

The key responsibilities include front-of-house team management, coordinating shifts, ensuring cleanliness and food safety standards, addressing customer concerns, cutting through inventories, and ensuring the restaurant's smooth operation.

Right experience managing restaurant affairs; excellent communication and leadership skills; strong commitment to being a provider of excellent customer service. A positive outlook and the ability to withstand high-pressure situations must exist within her or him. customer care

A customer service assistant is not to be hired, and also issues and complaints from customers are managed. This includes order and change processing as well as the escalation of complaints across various channels.

Being outstanding in this role requires one to remain calm in frustrating situations with customers while possessing experience with handling computers.

Your email address will not be published. Required fields are marked *

Comment *

Name *

Email *

Website

The candidate will be responsible for:

1. Serving as the primary point of contact for the customers and all internal Galaxy offices.
2. Relationship management with customers and developing an understanding of their business needs.
3. Managing the end-to-end process of air export movement, by working closely with the customer and internal stakeholders.
4. Proactively tracking the shipments and notifying the customers whenever required.
5. Communicating the changes/deviations from the earlier devised plan, post discussion with the team, to avert risks in routing or movement.
6. Resolving customer issues by engaging suitable stakeholders.
7. Monitoring booking trends and following up with customers to increase sales and optimize the customer service experience.
8. Maintaining accurate records and documentation and ensuring compliance with all relevant regulations and standards.

Job Type: Full Time

Job Location: Dubai

Basic required skills:

• Excellent communication and interpersonal skills.
• Fluent in Hindi and English (oral and written).
• Computer literate.
• Familiar with MS Office tools.
• Familiar with international logistics and freight forwarding (ocean/air & import/export).

Full Name *

Email *

Phone *

Upload CV/Resume * Allowed Type(s): .pdf, .doc, .docx

By using this form you agree with the storage and handling of your data by this website.

Charterhouse is working with a leading multinational food manufacturing FMCG company. Our client is looking to hire a Customer Service & Logistics Specialist to join their team.

Your core responsibility will be to support the business unit by maintaining strong customer management and development. You will also be responsible for managing customer complaints, order management, fulfillment, and end-to-end logistics operations.

Main duties include maintaining strong customer relations, managing market complaints, taking ownership of the supply side of customer collaboration, and ensuring product availability. Additionally, you will guarantee that customer-specific demand and inventory requirements are communicated effectively.

The successful candidate will support sales, marketing, and finance activities across all categories within the GCC region.

You should be CIPS qualified, have excellent SAP operating experience, and a minimum of 3 years of experience in a similar customer service, logistics, or supply chain role within a leading multinational company.