705 Retail Banking jobs in Dubai

Establish a successful retail banking career as a Relationship Manager by joining a rapidly growing bank in the Middle East. This role is ideal for ambitious and driven professionals who want to excel in their field.

The key responsibilities of this position include:

1. Delivering exceptional customer experiences and minimizing complaints
2. Driving sales growth through effective marketing strategies and daily meetings with team members
3. Staying up-to-date with market developments and making recommendations to senior management
4. Providing excellent communication skills and interpersonal skills

In order to succeed in this role, you will need to have the following skills and qualifications:

• Bachelor's degree in Marketing/Banking/Finance or equivalent
• 5 years of experience in banking, with 2 years in wealth management as a Relationship Manager
• Strong communication skills in English, with Arabic and/or other language skills an advantage

This is a fantastic opportunity to join a dynamic and growing organization and contribute to its continued success.

We are a leading outsourcing agency serving the banking and finance sector in the UAE since 2015.

Currently, we are seeking Retail Banking Professionals for the largest local banks in the UAE.

Product: Credit Cards & Personal Loans

To be eligible, candidates must have either UAE Banking Experience or Home Country Banking Experience with at least one year of relevant product experience.

The role involves Direct Sales Agent (Outdoor) work.

Locations: Dubai

Job Type: Full-time

Surani Group is looking for Sales Professionals for No.1 bank in UAE.

• To engage and educate customers on product usage.
• Must have experience in sales or tele sales.
• To identify new platforms to generate leads.
• Able to work towards achieving targets.
• Excellent communication and relationship-building skills.

Candidates must have experience in banking sales in UAE.

Bachelor's Degree or Equivalent.

Freshers with home country experience in banking sales can also apply.

Surani Group is looking for Sales Professionals for No.1 bank in UAE.

• To engage and educate customers on product usage.
• Must have experience in sales or tele sales.
• To identify new platforms to generate leads.
• Able to work towards achieving targets.
• Excellent communication and relationship-building skills.

Candidates must have experience in banking sales in UAE.

Bachelor's Degree or Equivalent.

Freshers with home country experience in banking sales can also apply.

This role encompasses the strategic leadership and management of retail banking operations within the Sharjah and Northern Emirates region. The incumbent will be responsible for driving sales, enhancing customer service, and ensuring operational efficiency across all branches.

The successful candidate will implement and monitor business plans to achieve budgeted profits, identify revenue generation and cost-saving opportunities, and compile and execute the retail operational plan. They will lead and manage the branch management team to ensure successful attainment of operational goals.

1. Develop and execute comprehensive business strategies to drive sales growth and improve customer satisfaction.
2. Implement operational processes to enhance productivity and reduce costs.
3. Maintain a high-performing team by providing guidance, support, and resources necessary for success.
4. Ensure compliance with Central Bank regulations and industry standards.

• Bachelor's Degree in Business Administration, Commerce, or Accounting from a recognized institution.
• A minimum of 10 years of experience in retail banking, with recent significant management experience.
• Proven track record of successfully managing large teams and distribution networks in the UAE.
• Strong knowledge of customer bases, retail products, and services, as well as industry practices.
• Fluent English and Arabic language proficiency.

We are a pioneering recruitment solutions and consultancy firm that delivers tailored services to organizations seeking exceptional talent. Our expertise spans key practices, including construction, banking, insurance, IT, engineering, shared services, higher education, media, advertising, marketing, PR, and public sector initiatives.

Delivering Exceptional Customer Experiences

This is a dynamic opportunity to combine sales engagement and customer application processing, driving business growth in retail banking.

The ideal candidate will be responsible for delivering an outstanding customer experience while ensuring applications are processed with speed, accuracy, and compliance.

This role suits someone who is detail-oriented, target-driven, and enjoys balancing operational excellence with customer-facing responsibilities.

Field visits may occasionally be required.

• Efficiently process customer applications, leveraging sales skills to support business growth through customer interactions.
• Achieve assigned sales targets through customer engagements and referrals.
• Proactively source and manage customer applications for retail banking products.
• Provide accurate product information and services during processing-related communications.
• Maintain awareness of current sales campaigns and promotions to identify referral opportunities.
• Conduct thorough reviews of applications for completeness, accuracy, and regulatory compliance.
• Sourced, scan, and accurately input application data and supporting documentation into relevant systems.
• Engage with customers via phone or in-person to collect missing documents, clarify details, or reinitiate interest.
• Maintain meticulous records of all processing activities, ensuring data integrity and compliance.
• Prepare and submit approved cases to the relevant departments for finalization.
• Stay updated on changes in banking regulations, internal policies, and product offerings related to processing.
• Report suspicious or incomplete applications as part of risk management.
• Collaborate with internal teams to finalize and hand off approved applications.
• Identify and escalate complex processing issues or potential fraudulent activities to the appropriate teams.

• High School / Diploma
• Prior Sales experience of 1 year in any field.
• UAE Valid driving license
• Ability to work in fast-paced, target-oriented, and cross-functional teams
• Prior experience of up to 7 years working in documentation collection and processing
• Excellent communication and interpersonal skills with a customer-focused approach
• Knowledge and understanding of Central Bank guidelines & KYC documentation.
• Strong interpersonal skills
• Ability to work in a multi-cultural organization.
• Ability to interact with campaign team members and all other key stakeholders.
• Ability to work in a metrics organization.

• Referrals increase your chances of interviewing at this company by 2x

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We are seeking a highly skilled Audit Risk Management professional to join our team. The ideal candidate will have a solid background in Retail Banking products and strong knowledge of key risks and controls in lending and deposits business.

Key Responsibilities:

• Develop and maintain effective stakeholder relationships to ensure full understanding of risks and processes related to Retail Banking Products.
• Apply knowledge of business strategy, plans, performance and risk-related issues in the portfolio to inform robust risk assessment.
• Lead, perform and support planning, fieldwork, and reporting of audit engagements to deliver coverage in line with department objectives, quality standards and timelines.
• Write audit reports for area of responsibility to ensure focus on root cause, materiality, key risks and messages.
• Deliver high-quality results consistently on time.
• Provide performance feedback to team members as Team Leader.
• Follow up with management and validate evidence for audit issues resolution.
• Share knowledge and experience with team members to guide and assist in their development.
• Identify and escalate significant issues.

We are seeking a seasoned professional to join our team as an Internal Auditor. As a key member of the audit team, you will be responsible for conducting risk assessments and performing or leading internal audit engagements focused on Retail Banking Products.

Your primary objective will be to deliver high-quality audit services that meet department objectives, quality standards, and timelines. You will also be expected to write audit issues and reports to ensure focus on root cause, materiality, key risks, and messages.

1. Support Stakeholder Relationships: Establish effective relationships with stakeholders to ensure a full understanding of risks and processes related to Retail Banking Products.
2. Apply Business Knowledge: Understand and apply knowledge of business strategy, plans, performance, and risk-related issues in the portfolio to inform and support robust risk assessment.
3. Lead Audit Engagements: Plan, conduct, and report on Group Internal Audit engagements to deliver audit coverage in line with department objectives, quality standards, and timelines.
4. Write Audit Issues and Reports: Prepare clear and concise audit issues and reports to ensure focus on root cause, materiality, key risks, and messages.
5. Provide Performance Feedback: Provide performance feedback to team members when undertaking the role of Team Leader.
6. Escalate Significant Issues: Identify and escalate significant issues to management.

1. Subject Matter Expertise: Experienced internal auditor, risk professional, or business practitioner with subject matter knowledge in Retail Banking products, including credit cards, personal loans, mortgage, auto loans, and deposits.
2. Credit Risk Auditing: Strong knowledge and background in auditing credit risk within a financial institution.

We offer a dynamic work environment where you can develop your skills and expertise. If you are passionate about audit and want to make a meaningful contribution to our organization, please apply now.

Key Roles and Responsibilities

• Drive retail banking sales by identifying and selling to potential customers through cold-calling, networking, and referrals.
• Cultivate strong customer relationships for consistent revenue growth.
• Maintain accurate sales pipeline and forecasts.

Required Skills and Qualifications:

• Strong personality and selling skills with excellent communication and relationship-building abilities.
• Target-oriented and self-driven with the ability to work in a fast-paced environment.

Benefits of this Role

• Potential for career advancement and professional growth.
• Opportunity to work with a dynamic team and contribute to the success of the organization.

About This Opportunity

• The ideal candidate will have a strong passion for sales and customer service.
• Able to relocate to Dubai or commute reliably before starting work.