1504 Support Staff jobs in Sharjah

We are looking for a tech-savvy, detail-oriented Client Support Specialist to join our Client Department. This role is key to managing and maintaining the client CRM system, ensuring accurate and up-to-date client and candidate data to support smooth operations and excellent service delivery.

You will handle client orders, coordinate client interviews, collect and verify candidate documents, and assist with candidate matching. Strong CRM management skills, proficiency in Excel, and excellent email communication are essential to thrive in this role.

Key Responsibilities:

• Manage and maintain the client CRM system, ensuring all data is accurate, complete, and up-to-date
• Coordinate client orders and support client interview scheduling and follow-ups
• Collect, verify, and organize candidate documents and records within the CRM
• Provide timely and professional email support to clients and candidates
• Assist in matching candidates to client requirements using CRM data and documentation
• Maintain detailed and accurate administrative records and reports in CRM and Excel
• Support the client department team with general administrative tasks as needed
• Identify and suggest process improvements to enhance CRM usage and client/candidate experience

Requirements:

• Proven experience managing a client CRM system (please specify platforms you have used)
• Excellent email communication skills, professional and clear writing style
• Strong proficiency in Microsoft Excel, including data management and reporting
• Exceptional organizational skills with an eye for detail and accuracy
• Ability to manage multiple tasks and deadlines in a fast-paced environment
• Comfortable working remotely and collaborating virtually with team members
• Positive attitude, proactive problem-solving, and a client-focused mindset

If you're an efficient, tech-savvy professional with a knack for CRM management and client support, we want to hear from you

• Mid-Senior level

• Full-time

• Administrative

• Staffing and Recruiting

Location: JLT

Reports to: Client Department Manager

About the Role:

We are looking for a tech-savvy, detail-oriented Client Support Specialist to join our Client Department. This role is key to managing and maintaining the client CRM system, ensuring accurate and up-to-date client and candidate data to support smooth operations and excellent service delivery.

You will handle client orders, coordinate client interviews, collect and verify candidate documents, and assist with candidate matching. Strong CRM management skills, proficiency in Excel, and excellent email communication are essential to thrive in this role.

Key Responsibilities:

• Manage and maintain the client CRM system, ensuring all data is accurate, complete, and up-to-date
• Coordinate client orders and support client interview scheduling and follow-ups
• Collect, verify, and organize candidate documents and records within the CRM
• Provide timely and professional email support to clients and candidates
• Assist in matching candidates to client requirements using CRM data and documentation
• Maintain detailed and accurate administrative records and reports, In CRM and Excel
• Support the client department team with general administrative tasks as needed
• Identify and suggest process improvements to enhance CRM usage and client/candidate experience

Requirements:

• Proven experience managing a client CRM system (please specify platforms you have used)
• Excellent email communication skills, professional and clear writing style
• Strong proficiency in Microsoft Excel, including data management and reporting
• Exceptional organizational skills with an eye for detail and accuracy
• Ability to manage multiple tasks and deadlines in a fast-paced environment
• Comfortable working remotely and collaborating virtually with team members
• Positive attitude, proactive problem-solving, and a client-focused mindset

If you're an efficient, tech-savvy professional with a knack for CRM management and client support, we want to hear from you

Job Title: Service Manager – Used Car Dealership
We are looking for a Service Manager to lead our aftersales and service operations, ensuring every customer receives a reliable, transparent, and professional experience after purchasing their vehicle. This role is central to maintaining trust, managing complaints effectively, and overseeing car servicing and aftercare operations.
The ideal candidate will have strong leadership qualities, hands-on experience in automotive service management, and the ability to balance customer satisfaction with operational efficiency.
Key Responsibilities
Aftersales & Complaints Handling

• Oversee all aftersales operations, including service bookings, warranty claims, and complaint resolution.
• Act as the escalation point for customer complaints, ensuring fair, fast, and professional handling.
• Maintain strong relationships with customers to build loyalty and repeat business.
  

• Manage day-to-day service operations, from routine maintenance to major repairs.
• Coordinate with mechanics, inspectors, and service advisors to ensure timely and high-quality work.
• Monitor turnaround times and ensure efficient scheduling of service bays.
• Ensure parts availability and liaise with suppliers when required.
  

• Lead, train, and mentor the service and aftercare team to maintain high standards.
• Set and implement service policies, SOPs, and complaint-handling procedures.
• Drive improvements in customer satisfaction and operational performance.
  

• Track KPIs such as service turnaround times, complaint resolution rates, and customer satisfaction scores.
• Prepare reports on service performance, recurring issues, and improvement strategies.
• Recommend and implement initiatives to enhance the aftersales experience.
  

• Minimum 5 years of experience in service management within the automotive industry, preferably in the UAE.
• Strong understanding of used car aftersales, complaints handling, and workshop management.
• Proven leadership and people management skills.
• Excellent communication, negotiation, and conflict-resolution abilities.
• Proficiency in CRM systems and workshop management tools.
• Fluency in English; Arabic is an advantage.
  

• Competitive Salary: 10,000 – 15,000 AED
• Work Visa sponsorship
• Medical insurance
• 30 days of paid annual leave
• Supportive team culture and modern facilities
  

• Full-time, on-site position (UAE-based)
  

We are seeking a highly skilled and enthusiastic individual to deliver top-tier support to our players via various communication channels.

• Handle customer queries via chat, phone, and email (inbound & outbound)
• Assist players with account, deposit, withdrawal, and gameplay-related issues
• Maintain accurate records and update internal systems
• Use Excel for data tracking and basic reporting
• Deliver timely, professional, and empathetic customer service

• Previous customer support experience (gaming experience is a bonus)
• Fluent in Telugu, Kannada & Hindi
• Comfortable using Excel (basic formulas and data entry)
• Strong self-discipline and time management
• Able to work 12-hour rotational shifts, including nights and weekends
• 100% Remote Role

Please note that immediate joiners are preferred.

• A dynamic and fast-paced environment
• Ongoing training and development opportunities
• A competitive salary and benefits package

We are seeking a highly skilled Customer Support Representative to join our team. The ideal candidate will have exceptional communication skills, a positive attitude, and a passion for helping customers.

1. Deliver outstanding customer service through phone, email, and chat support.
2. Respond promptly to customer inquiries in a professional manner.
3. Effectively resolve customer complaints in a fair and efficient way.
4. Collaborate with internal teams to resolve complex customer issues.

Benefits of the Role:

• A competitive compensation package.
• A dynamic and collaborative work environment.

About the Opportunity:

This is an excellent opportunity for a motivated individual who is passionate about delivering exceptional customer service. If you have strong communication skills and a positive attitude, we encourage you to apply.

The role of the Customer Support Associate is multifaceted and involves interacting with customers to provide basic information, resolve routine inquiries and general complaints. The associate will be responsible for handling purchase requests from sales and marketing teams, verifying stock position, price, quantity and code as per customer orders.

Key Responsibilities:

• Receive purchase requests from the sales team.
• Verify details of purchase orders.
• Consolidate requests by source, principle and currency.
• Generate and print purchase orders.
• Obtain approval from management.
• Send purchase orders to clients via email or courier.
• Receive order confirmations within 24 hours.
• Review order confirmations for discrepancies.
• Update due dates and forward purchase orders and confirmations to procurement.
• Follow up on deliveries and respond to customer calls regarding order status.

Requirements:

• Bachelor's degree in any field.
• Minimum of 2 years experience.
• Excellent interpersonal skills.
• Effective communication skills.
• Computer knowledge, including Oracle and MS.
• Background in the healthcare field or pharmaceutical industry.

Location: Al Wasl Road Jumeirah 1 Dubai UAE

Job Overview:

The Customer Support Assistant will support the Behavioral & Lifestyle Team by providing exceptional

customer service managing patient requests and ensuring the seamless implementation of lifestyle

programs. This role involves managing patient interactions through the application portal assisting with

device connectivity booking sessions between patients and the lifestyle team and facilitating

communication between patients and the team.

Duties and Responsibilities:

1. Patient Request Management

Monitor the patient application chat to manage and respond to incoming patient requests in a

timely and professional manner.

Triage requests including but not limited to:

1. Prescription renewals

2. Medication refills

3. IT issues

4. Appointment scheduling

5. General inquiries

Escalate requests to the appropriate teams or individuals and ensure timely resolution.

Maintain accurate records of patient interactions and follow up to ensure satisfaction.

2. Support for Lifestyle Programs

Send templated campaign messages to patients as part of lifestyle program initiatives.

Assist in sending reminder messages and general administrative updates through the application

portal particularly as part of the Zone program.

Collaborate with the Behavioral & Lifestyle Team to ensure communication aligns with the

objectives of ongoing and upcoming lifestyle programs.

3. Device Connectivity and IT Support

Track the status of wearable and connected devices for each patient ensuring proper

integration with their care plans.

Assist patients in setting up and troubleshooting wearable devices ensuring smooth

connectivity and functionality.

Coordinate with the IT team to resolve any escalated technical issues related to patient devices

or the application portal.

4. Appointment Scheduling & CRM Management

Assist in booking and coordinating patient sessions with lifestyle team members ensuring

smooth scheduling and communication.

Maintain and update patient records in the CRM system ensuring data accuracy and

completeness.

Support the team in optimizing scheduling workflows and ensuring efficient patient

engagement.

Education:

Bachelors degree preferably in healthcare customer service or related fields.

Experience:

Experience in customer service preferably in a healthcare setting.

Experience in managing patient interactions and handling ITrelated queries is a plus.

Technical Skills:

Proficiency in using communication portals and wearable health devices.

Basic knowledge of IT troubleshooting.

Experience using CRM systems for patient management and scheduling.

Soft Skills:

Excellent communication and interpersonal skills.

Strong problemsolving and organizational abilities.

Empathy and a patientfirst approach to care delivery.

Competencies:

Ability to manage multiple tasks while maintaining attention to detail.

Teamoriented with the ability to collaborate effectively with the Behavioral & Lifestyle Team.

Strong time management skills to meet deadlines and ensure patient satisfaction.

Do you have questions? Talk with our experts within the next 30 minutes or schedule a consultation at your preferred time.

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Handle customer inquiries via phone, email, and chat in a timely and professional manner.

Troubleshoot and resolve client issues related to services and trading platforms.

Maintain accurate documentation of all customer interactions and actions taken.

Coordinate with internal departments to ensure smooth client experiences.

Provide insights and suggestions based on recurring issues and customer feedback.

Stay updated with company policies, procedures, and product knowledge through regular training.

Qualifications:

Bachelor's degree in Business Administration, Customer Service, or a related field.

0–2 years of experience in a customer support role, preferably in a financial services environment.

Strong communication and interpersonal skills.

Proficient in Arabic (spoken and written) with good command of English.

Detail-oriented with effective problem-solving skills.

Experience using CRM systems and ticketing tools.

Preferred Skills:

Familiarity with trading platforms and financial services.

Hands-on experience with customer service software (e.g., Zendesk, Salesforce).

Ability to multitask and work under pressure.

Competitive salary with performance-based incentives.

Training and development programs.

Supportive and collaborative team environment.

Postal Code:

Created Date:

End Date:

Experience: 0 - 2 year

Openings: 5

Position Type: Full-time
Location: (Insert location or mention "Remote," if applicable)

Job Summary:
We are looking for motivated and customer-oriented professionals fluent in Arabic to join our dynamic Customer Support team. As a Customer Support Executive, you will handle client queries, resolve issues efficiently, and maintain a high level of customer satisfaction. Your role will be instrumental in delivering outstanding service and supporting clients on various platforms.

Key Responsibilities:

Handle customer inquiries via phone, email, and chat in a timely and professional manner.

Troubleshoot and resolve client issues related to services and trading platforms.

Maintain accurate documentation of all customer interactions and actions taken.

Coordinate with internal departments to ensure smooth client experiences.

Provide insights and suggestions based on recurring issues and customer feedback.

Stay updated with company policies, procedures, and product knowledge through regular training.

Qualifications:

Bachelor's degree in Business Administration, Customer Service, or a related field.

0–2 years of experience in a customer support role, preferably in a financial services environment.

Strong communication and interpersonal skills.

Proficient in Arabic (spoken and written) with good command of English.

Detail-oriented with effective problem-solving skills.

Experience using CRM systems and ticketing tools.

Preferred Skills:

Familiarity with trading platforms and financial services.

Hands-on experience with customer service software (e.g., Zendesk, Salesforce).

Ability to multitask and work under pressure.

Competitive salary with performance-based incentives.

Training and development programs.

Supportive and collaborative team environment.

Location: JLT

Reports to: Client Department Manager

About the Role:

We are looking for a tech-savvy, detail-oriented Client Support Specialist to join our Client Department. This role is key to managing and maintaining the client CRM system, ensuring accurate and up-to-date client and candidate data to support smooth operations and excellent service delivery.

You will handle client orders, coordinate client interviews, collect and verify candidate documents, and assist with candidate matching. Strong CRM management skills, proficiency in Excel, and excellent email communication are essential to thrive in this role.

Key Responsibilities:

• Manage and maintain the client CRM system, ensuring all data is accurate, complete, and up-to-date
• Coordinate client orders and support client interview scheduling and follow-ups
• Collect, verify, and organize candidate documents and records within the CRM
• Provide timely and professional email support to clients and candidates
• Assist in matching candidates to client requirements using CRM data and documentation
• Maintain detailed and accurate administrative records and reports, In CRM and Excel
• Support the client department team with general administrative tasks as needed
• Identify and suggest process improvements to enhance CRM usage and client/candidate experience

Requirements:

• Proven experience managing a client CRM system (please specify platforms you have used)
• Excellent email communication skills, professional and clear writing style
• Strong proficiency in Microsoft Excel, including data management and reporting
• Exceptional organizational skills with an eye for detail and accuracy
• Ability to manage multiple tasks and deadlines in a fast-paced environment
• Comfortable working remotely and collaborating virtually with team members
• Positive attitude, proactive problem-solving, and a client-focused mindset

If you're an efficient, tech-savvy professional with a knack for CRM management and client support, we want to hear from you