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Application Technical Support (ERP)
Posted 633 days ago
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Job Description
Our client, one of the world’s leading sports resorts, is looking for an Application Technical Support (ERP) to join their team based in Abu Dhabi, UAE.
You will report directly to the IT Manager, Application Technical Support , is responsible for customizing and supporting companies’ business applications and web applications for the whole entities.
Duties & Responsibilities
Providing L2 support services software for an organization’s employeesTechnical Support for ERP-Dynamics 365 FO, CRM, POS systemsExpertise in report development in ERP D365 system, BI report development, Power Platform, data export and importProficient in Mobile apps and web applicationsTechnical experience in.NET, ADO.Net, X+, D365 workflow, Visual Studio, SQL Server, Java ScriptKnowledge in managing Azure / AWS serverRequired to co-ordinate with vendor, support, implement and train internal usersProviding first-level support to the users and managing ERP applications up and runningMaintaining existing software, hardware and upgradingFollow company policies and procedures, demonstrate efficient teamwork and contribute to the success of the ResortTo maintain the highest standard of conduct, professionalism, uniform, appearance and hygieneTo perform other duties that management may from time to time reasonably requireRequirementsBachelor’s degree in Engineering (Information Technology, Electronics & Communication Engineering, Bachelor of Technology), BSC or equal degree Must have a minimum of 5 years of experience as Application Developer and Technical Support in the UAE Proficient in Microsoft Windows software, including server, office, exchange, and database maintenance and system securityExperience in documenting processes and monitoring performance metricsAbility to determine IT needs and train end-usersAbility to keep up with technical innovation and trends in IT supportHighly organized and detail-orientedStrong interpersonal and communication skills.To view other vacancies we have, please check our website ( follow us on our social media accounts - LinkedIn / Facebook / Twitter / Instagram
Disclaimer: Black Pearl will never ask for money or any form of charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at or drop us a message on our website -
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