332 Technology jobs in Dubai

At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests' expectations at every possible turn.

Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple's retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it's our passion.

Job Summary

Responsible for the overall IT PMO strategy and its alignment to IT strategy and business strategy. Owns the IT project management process and responsible for process improvements. Manage the IT Projects Portfolio by ensuring project governance across all IT projects. Review programs/projects with respect to compliance to Kerzner IT Project Management Framework, project risk management project resource management. Overall responsible for IT projects portfolio success with respect to time, scope and budget.

Key Duties and Responsibilities

• Strategize and formulate project management standards for IT. Incorporate best practices to Atlantis IT project management framework to improve effectiveness & governance of IT project management.
• Own and manage the IT project management process. Carry out identified process improvements to achieve the desired process maturity levels as per COBIT and PMI guidelines. Ensure that project management process measures are measured, reported and improved on an on-going basis.
• Strategize, formulate and implement methodologies for IT project valuation based on best practice IT governance frameworks such as VAL-IT.
• Ensure project governance by measuring compliance to IT project management framework and weekly IT PMO reviews.
• Enforce project change management and control via compliance to ITPMF.
• Chair the IT projects committee (ITPC). Ensure project progress, risks and issues are escalated for discussion to the appropriate organizational committees for resolution (ITPC/ITRC etc).
• Provide project management guidance & support IT project managers with respect to project management best practices, project management framework, tools & techniques.
• Manage the Enterprise Project Management environment to ensure availability of standard project management tools & templates to the Atlantis IT project community (Microsoft Project Server).
• Mentor and develop ITPMO team members.
• Any other duties as may reasonably be requested by the management.
• Ensure quarterly and annual reporting of IT project portfolio progress reporting.
• Establishing, administering and maintaining software and hardware installations that provides IT services to all Departments across both hotels, driving the IT Operations team to achieve operational efficiencies, liaising with department heads to gather requirements and determining deliverables according to business expectations.
• Successful pre-opening implementation of business solutions and systems to support an integrated hotel campus.
• Managing Vendor/Partner relations for technology supplies and project implementations, as well as interfacing with the business units until project completion. Ensuring Vendor/Partners comply with SLAs in terms of timeframes, deliverables, compliance and performance metrics.
• Defining performance objectives for IT Operation teams, providing guidance and coaching.
• In alignment with IT management ensure colleague engagement is front and center enabling continuous improvement.
• Provide leadership to the team, guide and manage career development.
• Maintain IT Security Policies and Procedures in accordance with Kerzner's global IT Security baseline standards, ensure re-enforcement by the IT Operations team.
• Liaising with IT VP, GM, Procurement and Departmental Heads to ensure Business/IT strategic alignment.
• Provide guidance and assistance in creating and maintaining the yearly IT Budget for both The Royal Atlantis and Atlantis The Palm hotels.
• Drive innovation and new IT business opportunities to further develop operational efficiencies across the resort campus, where applicable leverage economies of scale to reduce operator friction and save costs.
• Formulation of relevant RFPs for expansion/upgrade/maintenance/replacement of IT systems and business solutions.
• Providing advice on vendor/partner selection and driving decision based on what is financially and operationally best for the business.
• Contributing to the reduction of operational cost by automating processes, managing IT expenditure and optimizing usage of current infrastructure.
• Ensuring policies, standards, documentation, schematic diagrams are in place to implement, monitor, and maintain business solutions in accordance with governance and compliance best practices.
• Ensuring all Kerzner IT standards, Policies and Procedures are adhered to, maintain best practices when it comes to application governance and PCI compliance.
• Act as IT subject matter expert on all line of business applications, utilizing best practices, provide technical and governance guidance to other IT team members. Lead, influence, facilitate and educate IT members on continuous improvement opportunities.
• Maintain, and develop comprehensive documentation of all software standards, software assets, contracts and hardware assets as well as system configurations
• Coach, mentor, motivate and supervise IT team members and contractors, and influence them to take positive action and accountability for their assigned work.
• Actively develops the team, identifies skills gaps and works with them to gain confidence, knowledge, and expertise. Works closely with colleagues to ensure a development path is outlined. Implements succession planning measures to ensure skills and knowledge are shared and internal resources are ready for the next step.
• Conducts root cause analysis and trend analysis in relation to incidents and service requests, work closely with IT peers to develop solutions, assumes the role of Problem Manager.
• Uses effective communication to inform stakeholders on an ongoing basis of IT updates
• Builds and fosters internal and external relationships to drive IT initiatives forward
• Prepare and report to VP-IT all IT related KPI's
• Provide Management and related support to other areas within the IT Department
• Effectively communicate IT service delivery metrics to team members and stakeholders in a timely and clear fashion
• Research and select best in its field IT Hospitality Hardware/Software to minimize risk and increase efficiency and speed.
• Contribute to the Strategic planning of IT for Atlantis The Palm and The Royal Atlantis

Skills, Experience & Educational Requirements

• Strong knowledge and practical experience of application support across hospitality solutions and integrations. (Opera PMS, Simphony, HotSOS, HSIA etc.). Hands on knowledge of Microsoft products and platforms Office 365, Microsoft Windows server and desktop technologies, Active Directory, SCCM, SolarWinds. MCSE Certification or equivalent.
• Strong technical skills with the ability to troubleshoot
• Thorough understanding of IT security concepts and principles
• ITIL and ITSM practical experience and knowledge
• BA in computer science or related field
• Strong interpersonal and communication skills
• Strong transformational leadership skill
• Strong organizational skills
• Strong administrative abilities
• Has previously worked in large scale dynamic environments
• Ability to work under pressure, manage ambiguity, change, and time constraints

Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Head of IT to lead and evolve our digital ecosystem, spanning mobile applications, Zoho platforms, and integrated business systems. This role combines strategic leadership with technical execution, ideal for someone who can design, implement, and scale technology solutions that enhance customer experiences and optimize internal operations. The right candidate thrives at the intersection of app development, system automation, and operational efficiency while leading teams and external partners to deliver measurable impact.

• Lead the company's digital ecosystem, ensuring seamless operation and integration of Flutter-based mobile apps, Zoho applications, and third-party systems.
• Create, maintain, and organize comprehensive documentation for Zoho workflows, Deluge scripts, app codebases, API integrations, and process flows.
• Refactor and stabilize Flutter iOS and Android applications to ensure performance, security, and long-term maintainability.
• Manage, optimize, and scale Zoho One applications (CRM, Creator, Books, Flow, People, Inventory, Sign) and automation workflows.
• Ensure reliable and secure integrations with POS, payment, loyalty, and access management systems.
• Develop dashboards, reports, and automated workflows to improve business efficiency and decision-making.
• Monitor system performance proactively and troubleshoot issues across mobile, Zoho, and integrations.
• Enforce IT security, data integrity, and provide clear technical guidance and processes for internal teams.

• Extensive experience (5+ years) working with Zoho One applications, including CRM, Creator, Books, Flow, People, Inventory, and Sign.
• Advanced knowledge of Deluge scripting, API integrations, and workflow automation within Zoho.
• Proven Flutter development experience (iOS & Android) with a focus on code refactoring, app stabilization, and maintainability.
• Demonstrated ability to produce clear, structured documentation for systems, workflows, and codebases.
• Strong analytical and troubleshooting skills, capable of resolving complex issues across mobile apps and integrated systems.
• Must be based in Dubai or ready to relocate immediately.

• Mid-Senior level

• Full-time

• Information Technology

• Retail, Hospitality, and Wellness and Fitness Services

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The IT Specialist will be responsible for managing the company's hardware, software, and digital infrastructure to ensure smooth daily operations. This includes providing technical support, setting up and maintaining meeting room equipment, managing IT inventory, administering communication channels, and overseeing printers and related supplies. The role requires proactive troubleshooting, hands-on technical expertise, and strong communication skills to support all departments.

• Install, configure, and maintain company hardware and software systems.
• Diagnose and resolve technical issues with laptops, desktops, and mobile devices.
• Maintain updated records of software licenses and ensure compliance.

• Set up and connect boardroom digital equipment (projectors, main screens, sound systems, conferencing tools) with laptops for seamless presentations.
• Provide on-site IT assistance during meetings, conferences, and company events.
• Manage the connection of main screens for functions and ensure all AV equipment is functioning properly.

• Manage and service printers, including cartridge replacement and regular maintenance.
• Troubleshoot and resolve printing and scanning issues promptly.

• Maintain an accurate inventory of all IT assets and equipment.
• Track allocation of devices and accessories to staff.

• Serve as the first point of contact for IT-related issues across the organization.
• Provide timely resolution of hardware, software, and network problems.
• Coordinate with external vendors for repairs or escalated support.

• Manage email account creation, deletion, and access rights.
• Administer official WhatsApp channels and other company communication tools.
• Ensure secure access control to all IT systems.

• Bachelor's degree in information technology, Computer Science, or related field (preferred).
• Proven experience as an IT Support Specialist or similar role (3 years).
• Strong knowledge of hardware, software, networking, and audiovisual equipment.
• Familiarity with Microsoft Office 365, Windows, and common business applications.
• Excellent troubleshooting and problem-solving skills.
• Ability to work under pressure and manage multiple priorities.
• Strong organizational skills and attention to detail.

• On-site role with occasional after-hours support for events and functions.
• Must be available on-call for urgent IT issues.

• Associate

• Full-time

• Information Technology and General Business

• Technology, Information and Media and Real Estate

The purpose of this role is to manage and maintain Trakker Middle East's network infrastructure, ensuring high availability, reliability, and security. By implementing best practices in network engineering and security, the IT Engineer plays a critical role in supporting business operations and strategic objectives.

• Audit of Du/Etisalat sims
• Administering and tracking the performance of Azure cloud resources, including VMs, storage accounts, and network configurations
• Installing, configuring, and optimizing Windows Server 2019 datacenter in cloud-based environments
• Installing and Configuring SQL Server 2019 Standard/ Enterprises for Database support for inhouse development solution (ERP & Custom Dashboard)
• Scheduling auto jobs for daily and weekly database backup by using maintenance plans management in SQL Server 2019
• Installing and configuring IIS7 on a web server for hosting and managing web applications
• Critical databases backed up to cloud storage with multiple layers of protection and availability
• Review telecommunication bills detail & share with Accounts team
• Managing and providing support for Microsoft Office 365, including configuration and administration tasks
• Ensuring a secure and efficient IT infrastructure by implementing best practices and monitoring
• Configuring and managing domain settings and SSL certificates for security and functionality
• Coordinating and delivering demos and training for IVMS solutions based on client request
• Managing the testing process for internally developed dashboards to ensure functionality and reliability
• Administering and managing IVMS cloud- solutions running in TME (Navixy, Wialon, Howen, Teletix, Oversee tracking & Secure path (SIRA)
• Managing the allocation and routing of vehicles to clients account based on help desk activities
• Managing Etisalat and Du m2m sim cards activation and deactivation on M2M portal based on help desk activities
• Overseeing monthly vehicle inspections to ensure compliance and functionality of Driver Fatigue monitoring solutions
• Configuring user accounts and applying appropriate rights management policies for the IVMS solution
• Create user credentials for new clients and coordinate with the call center team to forward them
• Providing comprehensive troubleshooting support for client-related issues on IVMS solution
• Conducting remote inspections for Driver Fatigue vehicles and providing clients with updates on the status of DMS and ADAS
• Troubleshooting & updating office computers (Ms. Office, Windows & networking)
• Coordinate and update the system with the driver fatigue supplier for updating firmware and addressing daily client issues

• Bachelor's degree in computer science, information technology, or related field
• 1 to 3 years of experience in network support or related roles

• Entry level

• Full-time

• Engineering and Information Technology

• IT Services and IT Consulting

Join to apply for the Information Technology engineer (UAE Nationals only) role at Dicetek LLC

Join to apply for the Information Technology engineer (UAE Nationals only) role at Dicetek LLC

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Lead the solution architecture throughout project lifecycle (inception, Scoping, Design, Development, testing, deployment). Ensure solution meets customer business and technical needs by leveraging the pool of solutions the company have and best practices while integrating with customer IT environment.

You will gain insight into customer's environment, challenges, and opportunities to propose areas where the company products and solutions can add value.

You will lead the solution design throughout the project lifecycle and be accountable for solution integrity.

You will ensure proposed solution reflects the company value proposition and competitive advantage.

You will maintain deep knowledge of industry and technology trends, standards, and competition to identify business opportunities based on domain market dynamics.

You will share and communicate end-to-end solutions (orally and in writing) to executives, business sponsors, and technical resources.

You will design cost effective solution that maximizes value to the customer and considers constraints such as budget, timelines, local market, and meeting customer

Requirements

You will guide various product experts regarding the solution.

You will create and support proof of concept (POC)/demos and present solutions to client.

You will provide ongoing feedback to product management for delivery of best practices.

Qualifications

Degree in Computer Science or Industrial Engineering & Management - Information

Systems or equivalent industry experience.

Excellent presentation skills.

3-5 years of proven experience in defining customer requirements and solutions and project implementation.

Gain subject matter expertise and serve as a go to person for any Telecom /IT as well as process solution queries.

Wide knowledge of relevant products and end-to-end Business process.

Deep Knowledge of telecom industry, business flows, Enterprise IT architecture, and industry standards.

Experience in leading large project teams in cross- domain solutions across multiple organizations & vendors.

Working knowledge of designing for cloud and digital transformation paradigms.

Develop and foster collaborative working relationships with the customer, sales team, project managers and team members.

Define and enhance end-to-end solutions and technical architecture for the systems / business capabilities envisioned.

Experience in process model development and alignment of IT systems to business needs by building processes around it.

Experience in full life cycle IT delivery, solution development, complex and or global systems integration.

Background in supporting large IT programs and project portfolios; Consulting and client service delivery role experience a plus.

Experience aligning business, data, applications, and technology stacks.

Experience with some or all the following enterprise architecture solutions and related enablers:

• TETRA technology.
• Computer Aided Dispatch system.
• Automatic vehicle location AVL
• Software-as-a-Service
• Platform-as-a-Service
• Infrastructure-as-a-Service
• Project design / budgeting
• Excellent executive level verbal and written communications and presentation skills.

• Seniority level Not Applicable

• Employment type Full-time

• Job function Engineering and Information Technology
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Dicetek LLC by 2x

Dubai, Dubai, United Arab Emirates 4 hours ago

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• Manager – Information Technology (Database & BI)

This role is responsible for managing, optimizing and securing databases, as well as designing and implementing BI solutions to drive data-driven decision-making. The ideal candidate will have strong expertise in database management, data analytics, reporting, and BI tools, along with leadership capabilities to oversee a team and collaborate with stakeholders across the organization.

Database Management:

• Overseeing the design, implementation and maintenance of enterprise databases, ensuring high availability, performance and security
• Managing database backups, recovery strategies and disaster recovery planning
• Optimizing database performance through tuning, indexing and query optimization
• Ensuring data integrity, compliance, and security, adhering to industry standards and best practices
• Collaborating with IT and business teams to integrate databases with applications and reporting systems

Business Intelligence & Data Analytics:

• Developing and maintaining BI dashboards, reports and data visualizations to support business decision-making
• Analyzing data trends and providing actionable insights to enhance operational efficiency and business performance
• Managing ETL (Extract, Transform, Load) processes for data integration from multiple sources
• Ensuring BI tools and platforms are optimized, scalable, and aligned with business objectives
• Working with stakeholders to define KPIs and reporting requirements
• Collaborating with senior management to develop data governance policies and BI strategies
• Staying up to date with emerging database technologies, BI trends and industry best practices
• Driving automation and process improvements to enhance database and BI system efficiency

• Bachelor's or Master's degree in Computer Science, Information Technology, Data Science or a related field
• At least 7+ years of experience in database administration and business intelligence
• Proven experience with SQL databases (SQL Server, MySQL, PostgreSQL, etc.) and BI tools such as Power BI, Tableau or QlikView
• Strong expertise in SQL scripting, query optimization and database performance tuning
• Hands-on experience with ETL processes, data warehousing and data modeling
• Proficiency in BI tools, data visualization and reporting
• Knowledge of cloud database solutions (Azure SQL, AWS RDS, Google BigQuery, etc.) is a plus
• Familiarity with machine learning and predictive analytics is an advantage
• Excellent problem-solving and analytical skills
• Strong leadership and team management abilities
• Effective communication and stakeholder management skills
• Ability to work in a fast-paced, data-driven environment

• Assist in planning
  innovation events and calendar for the organisation.
• Tracking and
  maintaining the inventory of Innovation organisation.
• Plan coordination with
  external partners for Innovation events.
• Streamline facility
  utilization (as per defined scope and services).
• Coordinate and manage
  Innovation facility management activities.
• Maintain accurate
  records of all contracts signed for organisation and responsible for their
  timely renewals.
• Handle Separation/
  Offboarding related tasks from ADMIN side.
• General Administration
  work.

Requirements:

• Minimum graduate in
  Commerce / Business Administration.
• Minimum 2 years
  experience in Administration / asset management/ logistics preferably in
  an IT industry.
• Good administrative,
  communication and interpersonal skills, ability to work independently and
  under pressure, general business systems knowledge.

ERP Administrator Role

The Enterprise Resource Planning (ERP) administrator plays a vital role in ensuring the smooth operation of an organization's business processes and data integrity. This position is responsible for managing and maintaining the ERP system, configuring and monitoring its various modules, and providing technical support to users.

The ideal candidate will possess strong technical skills, including proficiency in database management, system configuration, and reporting tools. They should also have excellent communication and collaboration abilities, as well as the capacity to work effectively with stakeholders from different departments.

Key responsibilities include:

• Perform IT maintenance activities on a monthly basis.
• Follow all Accor IT Policies and guidelines such as user rights security policy backup policy preventive maintenance contingency plan etc.
• Assist with implementation of Accor IT brand standards new technologies systems and projects.
• Identify IT related risks and issues and escalate them to hotel management and IT Cluster Director.
• Escalate IT issues to IT Cluster Director.
• Travel as required by the business.
• Manage day-to-day IT operations and ensure smooth running of all computer systems in the hotel for users and guests.
• Provide technical support and training on systems and networks.
• Participate in Accor regional eLearning platform.
• Follow set of guidelines related to archiving back-ups accessing records and transferring records via different channels.
• Ensure backup of all relevant user generated data.
• Troubleshoot and carry out repairs and data backup / restoration when necessary.
• Monitor systems and network performance on an ongoing daily basis.
• Install and configure software and hardware as per Accor standard.
• Understand the applicability of new and improved IT developments and solutions.
• Display ability to identify potential upgrades enhancements new products and their effects
• Conduct basic software training.
• Demonstrate good understanding of the hotels software / hardware.
• Conduct tests on hardware /software for maintenance purposes.
• Perform diagnostic functions including replacing suspect components with other serviceable components and reloading of associated software.
• Perform routine maintenance activities in order to identify and/or prevent events that might hinder operations.
• Install only the latest original and properly licensed software is running on the hotels systems and computers.
• Maintain software licenses and follow recommended upgrade schedules.
• Provide local first level technology guest & employee end-user support.
• Troubleshoot issues on hotels local network computers software and systems.
• Work as onsite hand-and-eyes function for remote support.
• Assist the IT New Developments team with new hotel developments and hotel integration projects as required.

Qualifications :

• Degree in IT Computer Science or other relevant discipline.
• Experience of embedding change projects within an organization.
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable with exceptional attention to detail
• Ability to focus attention on guest needs remaining calm and courteous at all times

Remote Work :

No

Employment Type :

Intern