286 Technology jobs in Dubai

Information Technology Officer

Dubai, Dubai Dubai Careers - A Smart Dubai Initiative

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Job Description

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Join to apply for the Information Technology Officer role at Dubai Careers - A Smart Dubai Initiative .

The Information Technology Officer is responsible for providing technical support to employees and will handle the 3rd level of support that involves contact with external stakeholders to further process the request when required and inform the SPOC to resolve the issue. The IT Officer is also responsible for the supervision, implementation and maintenance of the School's computing needs. Also will ensure the smooth and effective operation of all computer systems, related applications, hardware, and software used within the School.

Responsibilities
  • Supervise information technology and computer systems.
  • KPI achievement: follow deadlines and help in data gathering, documenting and presenting to management.
  • Plan, organize, control and evaluate IT and data operations.
  • Design, develop, implement and coordinate systems, policies and procedures. Recommend information technology strategies, policies, and procedures by evaluating outcomes. Oversee timeframes for major IT projects including system updates, upgrades, migrations and outages.
  • Ensure security of data, network access and backup systems.
  • Act in alignment with user needs and system functionality to contribute to organizational policy.
  • Identify problematic areas and implement strategic solutions in time.
  • Review systems and assess their outcomes.
  • Preserve assets, information security and control structures.
  • Handle annual budget and ensure cost effectiveness.
Qualifications
  • Bachelor's Degree in Information Technology or Computer Science from an accredited university, preferably with a professional certification such as Microsoft Certified Systems Administrator (MCSA).
  • 3+ years' proven experience as a System Administrator, Network Administrator or similar role.
  • Preferably with experience with databases, networks (LAN, WAN) and patch management.
  • Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery.
Job Details
  • Advertiser: Mohammed bin Rashid School of Government
  • Educational level: Bachelor
  • Required Nationality: UAE Only
  • Job Category: Information Technology Technician
  • Employment type: Full-time
  • Monthly Salary:
  • Location: Dubai, United Arab Emirates
  • Job Posting: 14/09/2025
  • Unposting Date: 14/12/2025

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Director, Information Technology

Dubai, Dubai Atlantis Resorts

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Job Description

Overview

At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests' expectations at every possible turn. Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. This is not simply our job, it's our passion.

Job Summary

Responsible for the overall IT PMO strategy and its alignment to IT strategy and business strategy. Owns the IT project management process and responsible for process improvements. Manage the IT Projects Portfolio by ensuring project governance across all IT projects. Review programs / projects with respect to compliance to Kerzner IT Project Management Framework, project risk management project resource management. Overall responsible for IT projects portfolio success with respect to time, scope and budget.

Key Duties And Responsibilities
  • Strategize and formulate project management standards for IT. Incorporate best practices to Atlantis IT project management framework to improve effectiveness & governance of IT project management.
  • Own and manage the IT project management process. Carry out identified process improvements to achieve the desired process maturity levels as per COBIT and PMI guidelines. Ensure that project management process measures are measured, reported and improved on an on-going basis.
  • Strategize, formulate and implement methodologies for IT project valuation based on best practice IT governance frameworks such as VAL-IT.
  • Ensure project governance by measuring compliance to IT project management framework and weekly IT PMO reviews.
  • Enforce project change management and control via compliance to ITPMF.
  • Chair the IT projects committee (ITPC). Ensure project progress, risks and issues are escalated for discussion to the appropriate organizational committees for resolution (ITPC / ITRC etc).
  • Provide project management guidance & support IT project managers with respect to project management best practices, project management framework, tools & techniques.
  • Manage the Enterprise Project Management environment to ensure availability of standard project management tools & templates to the Atlantis IT project community (Microsoft Project Server).
  • Mentor and develop ITPMO team members.
  • Any other duties as may reasonably be requested by the management.
  • Ensure quarterly and annual reporting of IT project portfolio progress reporting.
  • Establishing, administering and maintaining software and hardware installations that provides IT services to all Departments across both hotels, driving the IT Operations team to achieve operational efficiencies, liaising with department heads to gather requirements and determining deliverables according to business expectations.
  • Successful pre-opening implementation of business solutions and systems to support an integrated hotel campus.
  • Managing Vendor / Partner relations for technology supplies and project implementations, as well as interfacing with the business units until project completion. Ensuring Vendor / Partners comply with SLAs in terms of timeframes, deliverables, compliance and performance metrics.
  • Defining performance objectives for IT Operation teams, providing guidance and coaching.
  • In alignment with IT management ensure colleague engagement is front and center enabling continuous improvement.
  • Provide leadership to the team, guide and manage career development.
  • Maintain IT Security Policies and Procedures in accordance with Kerzner's global IT Security baseline standards, ensure re-enforcement by the IT Operations team.
  • Liaising with IT VP, GM, Procurement and Departmental Heads to ensure Business / IT strategic alignment.
  • Provide guidance and assistance in creating and maintaining the yearly IT Budget for both The Royal Atlantis and Atlantis The Palm hotels.
  • Drive innovation and new IT business opportunities to further develop operational efficiencies across the resort campus, where applicable leverage economies of scale to reduce operator friction and save costs.
  • Formulation of relevant RFPs for expansion / upgrade / maintenance / replacement of IT systems and business solutions.
  • Providing advice on vendor / partner selection and driving decision based on what is financially and operationally best for the business.
  • Contributing to the reduction of operational cost by automating processes, managing IT expenditure and optimizing usage of current infrastructure.
  • Ensuring policies, standards, documentation, schematic diagrams are in place to implement, monitor, and maintain business solutions in accordance with governance and compliance best practices.
  • Ensuring all Kerzner IT standards, Policies and Procedures are adhered to, maintain best practices when it comes to application governance and PCI compliance.
  • Act as IT subject matter expert on all line of business applications, utilizing best practices, provide technical and governance guidance to other IT team members. Lead, influence, facilitate and educate IT members on continuous improvement opportunities.
  • Maintain, and develop comprehensive documentation of all software standards, software assets, contracts and hardware assets as well as system configurations
  • Coach, mentor, motivate and supervise IT team members and contractors, and influence them to take positive action and accountability for their assigned work.
  • Actively develops the team, identifies skills gaps and works with them to gain confidence, knowledge, and expertise. Works closely with colleagues to ensure a development path is outlined. Implements succession planning measures to ensure skills and knowledge are shared and internal resources are ready for the next step.
  • Conducts root cause analysis and trend analysis in relation to incidents and service requests, work closely with IT peers to develop solutions, assumes the role of Problem Manager.
  • Uses effective communication to inform stakeholders on an ongoing basis of IT updates
  • Builds and fosters internal and external relationships to drive IT initiatives forward
  • Prepare and report to VP-IT all IT related KPI's
  • Provide Management and related support to other areas within the IT Department
  • Effectively communicate IT service delivery metrics to team members and stakeholders in a timely and clear fashion
  • Research and select best in its field IT Hospitality Hardware / Software to minimize risk and increase efficiency and speed.
  • Contribute to the Strategic planning of IT for Atlantis The Palm and The Royal Atlantis
Skills, Experience & Educational Requirements
  • Strong knowledge and practical experience of application support across hospitality solutions and integrations. (Opera PMS, Simphony, HotSOS, HSIA etc.). Hands on knowledge of Microsoft products and platforms Office 365, Microsoft Windows server and desktop technologies, Active Directory, SCCM, SolarWinds. MCSE Certification or equivalent.
  • Strong technical skills with the ability to troubleshoot
  • Thorough understanding of IT security concepts and principles
  • ITIL and ITSM practical experience and knowledge
  • BA in computer science or related field
  • Strong interpersonal and communication skills
  • Strong transformational leadership skill
  • Strong organizational skills
  • Strong administrative abilities
  • Has previously worked in large scale dynamic environments
  • Ability to work under pressure, manage ambiguity, change, and time constraints
Other Information
  • Seniority level : Director
  • Employment type : Full-time
  • Job function : Information Technology
  • Industries : Hospitality
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Information Technology Officer

Dubai, Dubai Dubai Careers - A Smart Dubai Initiative

Posted today

Job Viewed

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Job Description

Overview

The Information Technology Officer is responsible for providing technical support to employees and will handle the 3rd level of support that involves contact with external stakeholders to further process the request when required and inform the SPOC to resolve the issue. The IT Officer is also responsible for the supervision, implementation and maintenance of the School's computing needs. Also will ensure the smooth and effective operation of all computer systems, related applications, hardware, and software used within the School.

Key Duties and Responsibilities
  • Supervise information technology and computer systems.
  • KPI Achievement follow the deadline and help in data gathering documenting and presenting it to the management.
  • Plan, organize, control and evaluate IT and data operations.
  • Design, develop, implement and coordinate systems, policies and procedures. Recommends information technology strategies, policies, and procedures by evaluating organization outcomes. Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages.
  • Ensure security of data, network access and backup systems.
  • Act in alignment with user needs and system functionality to contribute to organizational policy.
  • Identify problematic areas and implement strategic solutions in time.
  • Review systems and assess their outcomes.
  • Preserve assets, information security and control structures.
  • Handle annual budget and ensure cost effectiveness.
Qualifications
  • Bachelor's Degree in Information Technology or Computer Science from an accredited university, preferably with a professional certification such as Microsoft Certified Systems Administrator (MCSA)
Experience
  • 3+ years' proven experience as a System Administrator, Network Administrator or similar role.
  • Preferably with: Experience with databases, networks (LAN, WAN) and patch management
  • Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
Job Category
  • Information Technology Technician
Advertiser
  • Mohammed bin Rashid School of Government
Educational-level
  • Bachelor
Required Nationality
  • UAE Only
Monthly Salary Schedule-Time
  • Full time
Job Posting
  • 15/09/2025
Unposting Date
  • 15/12/2025

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Director, Information Technology

Dubai, Dubai Atlantis The Palm

Posted today

Job Viewed

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Job Description

Overview

Director, Information Technology - PMO (16402)

At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests' expectations at every possible turn.

Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple's retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it's our passion.

Key Duties and Responsibilities
  • Responsible for the overall IT PMO strategy and its alignment to IT strategy and business strategy. Owns the IT project management process and responsible for process improvements. Manage the IT Projects Portfolio by ensuring project governance across all IT projects. Review programs/projects with respect to compliance to Kerzner IT Project Management Framework, project risk management project resource management. Overall responsible for IT projects portfolio success with respect to time, scope and budget.
  • Strategize and formulate project management standards for IT. Incorporate best practices to Atlantis IT project management framework to improve effectiveness & governance of IT project management.
  • Own and manage the IT project management process. Carry out identified process improvements to achieve the desired process maturity levels as per COBIT and PMI guidelines. Ensure that project management process measures are measured, reported and improved on an on-going basis.
  • Strategize, formulate and implement methodologies for IT project valuation based on best practice IT governance frameworks such as VAL-IT.
  • Ensure project governance by measuring compliance to IT project management framework and weekly IT PMO reviews.
  • Enforce project change management and control via compliance to ITPMF.
  • Chair the IT projects committee (ITPC). Ensure project progress, risks and issues are escalated for discussion to the appropriate organizational committees for resolution (ITPC/ITRC etc).
  • Provide project management guidance & support IT project managers with respect to project management best practices, project management framework, tools & techniques.
  • Manage the Enterprise Project Management environment to ensure availability of standard project management tools & templates to the Atlantis IT project community (Microsoft Project Server).
  • Mentor and develop ITPMO team members.
  • Any other duties as may reasonably be requested by the management.
  • Ensure quarterly and annual reporting of IT project portfolio progress reporting.
  • Establishing, administering and maintaining software and hardware installations that provides IT services to all Departments across both hotels, driving the IT Operations team to achieve operational efficiencies, liaising with department heads to gather requirements and determining deliverables according to business expectations.
  • Successful pre-opening implementation of business solutions and systems to support an integrated hotel campus.
  • Managing Vendor/Partner relations for technology supplies and project implementations, as well as interfacing with the business units until project completion. Ensuring Vendor/Partners comply with SLAs in terms of timeframes, deliverables, compliance and performance metrics.
  • Defining performance objectives for IT Operation teams, providing guidance and coaching.
  • In alignment with IT management ensure colleague engagement is front and center enabling continuous improvement.
  • Provide leadership to the team, guide and manage career development.
  • Maintain IT Security Policies and Procedures in accordance with Kerzner's global IT Security baseline standards, ensure re-enforcement by the IT Operations team.
  • Liaising with IT VP, GM, Procurement and Departmental Heads to ensure Business/IT strategic alignment.
  • Provide guidance and assistance in creating and maintaining the yearly IT Budget for both The Royal Atlantis and Atlantis The Palm hotels.
  • Drive innovation and new IT business opportunities to further develop operational efficiencies across the resort campus, where applicable leverage economies of scale to reduce operator friction and save costs.
  • Formulation of relevant RFPs for expansion/upgrade/maintenance/replacement of IT systems and business solutions.
  • Providing advice on vendor/partner selection and driving decision based on what is financially and operationally best for the business.
  • Contributing to the reduction of operational cost by automating processes, managing IT expenditure and optimizing usage of current infrastructure.
  • Ensuring policies, standards, documentation, schematic diagrams are in place to implement, monitor, and maintain business solutions in accordance with governance and compliance best practices.
  • Ensuring all Kerzner IT standards, Policies and Procedures are adhered to, maintain best practices when it comes to application governance and PCI compliance.
  • Act as IT subject matter expert on all line of business applications, utilizing best practices, provide technical and governance guidance to other IT team members. Lead, influence, facilitate and educate IT members on continuous improvement opportunities.
  • Maintain, and develop comprehensive documentation of all software standards, software assets, contracts and hardware assets as well as system configurations
  • Coach, mentor, motivate and supervise IT team members and contractors, and influence them to take positive action and accountability for their assigned work.
  • Actively develops the team, identifies skills gaps and works with them to gain confidence, knowledge, and expertise. Works closely with colleagues to ensure a development path is outlined. Implements succession planning measures to ensure skills and knowledge are shared and internal resources are ready for the next step.
  • Conducts root cause analysis and trend analysis in relation to incidents and service requests, work closely with IT peers to develop solutions, assumes the role of Problem Manager.
  • Uses effective communication to inform stakeholders on an ongoing basis of IT updates
  • Builds and fosters internal and external relationships to drive IT initiatives forward
  • Prepare and report to VP-IT all IT related KPI's
  • Provide Management and related support to other areas within the IT Department
  • Effectively communicate IT service delivery metrics to team members and stakeholders in a timely and clear fashion
  • Research and select best in its field IT Hospitality Hardware/Software to minimize risk and increase efficiency and speed.
  • Contribute to the Strategic planning of IT for Atlantis The Palm and The Royal Atlantis
Skills, Experience & Educational Requirements
  • Strong knowledge and practical experience of application support across hospitality solutions and integrations. (Opera PMS, Simphony, HotSOS, HSIA etc.). Hands on knowledge of Microsoft products and platforms Office 365, Microsoft Windows server and desktop technologies, Active Directory, SCCM, SolarWinds. MCSE Certification or equivalent.
  • Strong technical skills with the ability to troubleshoot
  • Thorough understanding of IT security concepts and principles
  • ITIL and ITSM practical experience and knowledge
  • BA in computer science or related field
  • Strong interpersonal and communication skills
  • Strong transformational leadership skill
  • Strong organizational skills
  • Strong administrative abilities
  • Has previously worked in large scale dynamic environments
  • Ability to work under pressure, manage ambiguity, change, and time constraints

Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

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Information Technology Manager

Dubai, Dubai confidential

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Job Description

Overview

Head of IT to lead and evolve our digital ecosystem, spanning mobile applications, Zoho platforms, and integrated business systems. This role combines strategic leadership with technical execution, ideal for someone who can design, implement, and scale technology solutions that enhance customer experiences and optimize internal operations. The right candidate thrives at the intersection of app development, system automation, and operational efficiency while leading teams and external partners to deliver measurable impact.

Key Responsibilities
  • Lead the company's digital ecosystem, ensuring seamless operation and integration of Flutter-based mobile apps, Zoho applications, and third-party systems.
  • Create, maintain, and organize comprehensive documentation for Zoho workflows, Deluge scripts, app codebases, API integrations, and process flows.
  • Refactor and stabilize Flutter iOS and Android applications to ensure performance, security, and long-term maintainability.
  • Manage, optimize, and scale Zoho One applications (CRM, Creator, Books, Flow, People, Inventory, Sign) and automation workflows.
  • Ensure reliable and secure integrations with POS, payment, loyalty, and access management systems.
  • Develop dashboards, reports, and automated workflows to improve business efficiency and decision-making.
  • Monitor system performance proactively and troubleshoot issues across mobile, Zoho, and integrations.
  • Enforce IT security, data integrity, and provide clear technical guidance and processes for internal teams.
Qualifications
  • Extensive experience (5+ years) working with Zoho One applications, including CRM, Creator, Books, Flow, People, Inventory, and Sign.
  • Advanced knowledge of Deluge scripting, API integrations, and workflow automation within Zoho.
  • Proven Flutter development experience (iOS & Android) with a focus on code refactoring, app stabilization, and maintainability.
  • Demonstrated ability to produce clear, structured documentation for systems, workflows, and codebases.
  • Strong analytical and troubleshooting skills, capable of resolving complex issues across mobile apps and integrated systems.
  • Must be based in Dubai or ready to relocate immediately.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • Retail, Hospitality, and Wellness and Fitness Services

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Information Technology Specialist

Dubai, Dubai Refine Development Management

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Job Description

Overview

The IT Specialist will be responsible for managing the company's hardware, software, and digital infrastructure to ensure smooth daily operations. This includes providing technical support, setting up and maintaining meeting room equipment, managing IT inventory, administering communication channels, and overseeing printers and related supplies. The role requires proactive troubleshooting, hands-on technical expertise, and strong communication skills to support all departments.

Key Responsibilities Hardware & Software Management
  • Install, configure, and maintain company hardware and software systems.
  • Diagnose and resolve technical issues with laptops, desktops, and mobile devices.
  • Maintain updated records of software licenses and ensure compliance.
Meeting & Event Support
  • Set up and connect boardroom digital equipment (projectors, main screens, sound systems, conferencing tools) with laptops for seamless presentations.
  • Provide on-site IT assistance during meetings, conferences, and company events.
  • Manage the connection of main screens for functions and ensure all AV equipment is functioning properly.
Printer & Office Equipment Management
  • Manage and service printers, including cartridge replacement and regular maintenance.
  • Troubleshoot and resolve printing and scanning issues promptly.
IT Asset & Inventory Control
  • Maintain an accurate inventory of all IT assets and equipment.
  • Track allocation of devices and accessories to staff.
Technical Support & Troubleshooting
  • Serve as the first point of contact for IT-related issues across the organization.
  • Provide timely resolution of hardware, software, and network problems.
  • Coordinate with external vendors for repairs or escalated support.
Communication Platform Administration
  • Manage email account creation, deletion, and access rights.
  • Administer official WhatsApp channels and other company communication tools.
  • Ensure secure access control to all IT systems.
Qualifications & Skills
  • Bachelor's degree in information technology, Computer Science, or related field (preferred).
  • Proven experience as an IT Support Specialist or similar role (3 years).
  • Strong knowledge of hardware, software, networking, and audiovisual equipment.
  • Familiarity with Microsoft Office 365, Windows, and common business applications.
  • Excellent troubleshooting and problem-solving skills.
  • Ability to work under pressure and manage multiple priorities.
  • Strong organizational skills and attention to detail.
Work Conditions
  • On-site role with occasional after-hours support for events and functions.
  • Must be available on-call for urgent IT issues.
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Information Technology and General Business
Industries
  • Technology, Information and Media and Real Estate
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Intern - Information Technology

Dubai, Dubai AccorHotel

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Job Description

  • Perform IT maintenance activities on a monthly basis.
  • Follow all Accor IT Policies and guidelines such as user rights security policy backup policy preventive maintenance contingency plan etc.
  • Assist with implementation of Accor IT brand standards new technologies systems and projects.
  • Identify IT related risks and issues and escalate them to hotel management and IT Cluster Director.
  • Escalate IT issues to IT Cluster Director.
  • Travel as required by the business.
  • Manage day-to-day IT operations and ensure smooth running of all computer systems in the hotel for users and guests.
  • Provide technical support and training on systems and networks.
  • Participate in Accor regional eLearning platform.
  • Follow set of guidelines related to archiving back-ups accessing records and transferring records via different channels.
  • Ensure backup of all relevant user generated data.
  • Troubleshoot and carry out repairs and data backup / restoration when necessary.
  • Monitor systems and network performance on an ongoing daily basis.
  • Install and configure software and hardware as per Accor standard.
  • Understand the applicability of new and improved IT developments and solutions.
  • Display ability to identify potential upgrades enhancements new products and their effects
  • Conduct basic software training.
  • Demonstrate good understanding of the hotels software / hardware.
  • Conduct tests on hardware /software for maintenance purposes.
  • Perform diagnostic functions including replacing suspect components with other serviceable components and reloading of associated software.
  • Perform routine maintenance activities in order to identify and/or prevent events that might hinder operations.
  • Install only the latest original and properly licensed software is running on the hotels systems and computers.
  • Maintain software licenses and follow recommended upgrade schedules.
  • Provide local first level technology guest & employee end-user support.
  • Troubleshoot issues on hotels local network computers software and systems.
  • Work as onsite hand-and-eyes function for remote support.
  • Assist the IT New Developments team with new hotel developments and hotel integration projects as required.

Qualifications :

  • Degree in IT Computer Science or other relevant discipline.
  • Experience of embedding change projects within an organization.
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable with exceptional attention to detail
  • Ability to focus attention on guest needs remaining calm and courteous at all times

Remote Work :

No

Employment Type :

Intern

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Manager – Information Technology

Dubai, Dubai Rivoli Group

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Job Description

  • Manager – Information Technology (Database & BI)
Manager – Information Technology (Database & BI) The job

This role is responsible for managing, optimizing and securing databases, as well as designing and implementing BI solutions to drive data-driven decision-making. The ideal candidate will have strong expertise in database management, data analytics, reporting, and BI tools, along with leadership capabilities to oversee a team and collaborate with stakeholders across the organization.

Job Description

Database Management:

  • Overseeing the design, implementation and maintenance of enterprise databases, ensuring high availability, performance and security
  • Managing database backups, recovery strategies and disaster recovery planning
  • Optimizing database performance through tuning, indexing and query optimization
  • Ensuring data integrity, compliance, and security, adhering to industry standards and best practices
  • Collaborating with IT and business teams to integrate databases with applications and reporting systems

Business Intelligence & Data Analytics:

  • Developing and maintaining BI dashboards, reports and data visualizations to support business decision-making
  • Analyzing data trends and providing actionable insights to enhance operational efficiency and business performance
  • Managing ETL (Extract, Transform, Load) processes for data integration from multiple sources
  • Ensuring BI tools and platforms are optimized, scalable, and aligned with business objectives
  • Working with stakeholders to define KPIs and reporting requirements
  • Collaborating with senior management to develop data governance policies and BI strategies
  • Staying up to date with emerging database technologies, BI trends and industry best practices
  • Driving automation and process improvements to enhance database and BI system efficiency
profile
  • Bachelor's or Master's degree in Computer Science, Information Technology, Data Science or a related field
  • At least 7+ years of experience in database administration and business intelligence
  • Proven experience with SQL databases (SQL Server, MySQL, PostgreSQL, etc.) and BI tools such as Power BI, Tableau or QlikView
  • Strong expertise in SQL scripting, query optimization and database performance tuning
  • Hands-on experience with ETL processes, data warehousing and data modeling
  • Proficiency in BI tools, data visualization and reporting
  • Knowledge of cloud database solutions (Azure SQL, AWS RDS, Google BigQuery, etc.) is a plus
  • Familiarity with machine learning and predictive analytics is an advantage
  • Excellent problem-solving and analytical skills
  • Strong leadership and team management abilities
  • Effective communication and stakeholder management skills
  • Ability to work in a fast-paced, data-driven environment
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Information Technology Engineer

Dubai, Dubai Trakker Middle East

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Job Description

Overview

The purpose of this role is to manage and maintain Trakker Middle East's network infrastructure, ensuring high availability, reliability, and security. By implementing best practices in network engineering and security, the IT Engineer plays a critical role in supporting business operations and strategic objectives.

Responsibilities
  • Audit of Du/Etisalat sims
  • Administering and tracking the performance of Azure cloud resources, including VMs, storage accounts, and network configurations
  • Installing, configuring, and optimizing Windows Server 2019 datacenter in cloud-based environments
  • Installing and Configuring SQL Server 2019 Standard/ Enterprises for Database support for inhouse development solution (ERP & Custom Dashboard)
  • Scheduling auto jobs for daily and weekly database backup by using maintenance plans management in SQL Server 2019
  • Installing and configuring IIS7 on a web server for hosting and managing web applications
  • Critical databases backed up to cloud storage with multiple layers of protection and availability
  • Review telecommunication bills detail & share with Accounts team
  • Managing and providing support for Microsoft Office 365, including configuration and administration tasks
  • Ensuring a secure and efficient IT infrastructure by implementing best practices and monitoring
  • Configuring and managing domain settings and SSL certificates for security and functionality
  • Coordinating and delivering demos and training for IVMS solutions based on client request
  • Managing the testing process for internally developed dashboards to ensure functionality and reliability
  • Administering and managing IVMS cloud- solutions running in TME (Navixy, Wialon, Howen, Teletix, Oversee tracking & Secure path (SIRA)
  • Managing the allocation and routing of vehicles to clients account based on help desk activities
  • Managing Etisalat and Du m2m sim cards activation and deactivation on M2M portal based on help desk activities
  • Overseeing monthly vehicle inspections to ensure compliance and functionality of Driver Fatigue monitoring solutions
  • Configuring user accounts and applying appropriate rights management policies for the IVMS solution
  • Create user credentials for new clients and coordinate with the call center team to forward them
  • Providing comprehensive troubleshooting support for client-related issues on IVMS solution
  • Conducting remote inspections for Driver Fatigue vehicles and providing clients with updates on the status of DMS and ADAS
  • Troubleshooting & updating office computers (Ms. Office, Windows & networking)
  • Coordinate and update the system with the driver fatigue supplier for updating firmware and addressing daily client issues
Qualifications
  • Bachelor's degree in computer science, information technology, or related field
  • 1 to 3 years of experience in network support or related roles
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Engineering and Information Technology
Industries
  • IT Services and IT Consulting
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Information Technology Specialist

Dubai, Dubai ThriveState

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Job Description

Overview

Senior Talent Acquisition Specialist | Hiring Real Estate Agents I Head Hunter | Driving In-House Talent Acquisition Success I ThriveState

About the Role to support our growing real estate operations. This role requires a tech-savvy professional with a strong understanding of IT systems, software, and infrastructure, as well as an appreciation for the unique technology needs of the real estate sector.

As the IT Specialist, you will manage and optimize our digital tools, ensure system security, support agents and staff with their technology needs, and help implement new solutions that enhance operational efficiency and client experience.

Responsibilities
  • System Administration: Manage and maintain company hardware, software, and networks (including CRM systems, VoIP, cloud platforms, and MLS tools).
  • User Support: Provide technical support and troubleshooting for internal teams (agents, admin, and marketing), ensuring minimal downtime.
  • CRM & Real Estate Platforms: Oversee configuration, integration, and maintenance of real estate software such as PropSpace, Property Finder, Bayut, Salesforce, or custom CRM tools.
  • Website & Portal Management: Support website performance, data integrations, and listing uploads across property portals.
  • Cybersecurity: Implement and monitor security measures to protect data, networks, and systems from breaches and threats.
  • Data Management: Ensure proper storage, backup, and retrieval of company and client data, in compliance with relevant data protection laws.
  • Tech Implementation: Research, recommend, and implement new technologies and tools that improve productivity, client engagement, and lead management.
  • Training & Documentation: Develop user guides and conduct training sessions for staff on IT tools, security practices, and system usage.
Qualifications
  • Education: Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Experience: 3+ years of IT experience, ideally within the real estate or property management industry.
  • Technical Skills: Proficient in Microsoft 365, cloud services (Google Workspace, AWS, or Azure), networking, VoIP systems, and CRM management.
  • Problem-Solving: Strong troubleshooting skills with the ability to resolve issues quickly and effectively.
  • Communication: Excellent verbal and written communication skills with the ability to translate technical information into user-friendly language.
  • Time Management: Ability to manage multiple priorities and work under pressure in a fast-paced environment.
What We Offer
  • Competitive salary and benefits package
  • Opportunity to work with a dynamic, fast-growing real estate team
  • Modern office environment with cutting-edge tools and technology
  • Professional development and training opportunities

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