186 Technology jobs in Dubai
Information Technology Officer
Posted today
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Job Description
We are currently seeking passionate and dynamic IT professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As an IT Officer, your key responsibilities will include:
- Monitoring the operation and security of all computer hardware to ensure proper functioning.
- Serving as the primary contact for servicing computers, printers, and related equipment.
- Maintaining a sufficient inventory of office and computer supplies.
- Keeping hardware and software logs updated according to departmental procedures.
- Documenting hardware configurations and inventory.
- Documenting telephone system configurations and all MPT lines.
- Understanding departmental procedures and performing related tasks.
- Carrying out repairs and maintenance of PCs, printers, telephones, interactive systems, key lock systems, etc.
- Managing user access requests and authorizations (Win2000, Email, Opera, Micros, Novell).
- Responding to user requests and providing adequate support.
Skills, Education, Qualifications & Experiences
Applicants should have a degree in information technology and experience in a similar role, with proven knowledge in operating and maintaining relevant equipment. Fluency in English and the ability to troubleshoot and rectify subsystems are essential.
Knowledge & Competencies
The ideal candidate will be self-motivated, hands-on, flexible, and adaptable to unpredictable events. They should be proactive, reliable, able to work in a busy environment, stay calm under pressure, and possess attention to detail. Key competencies include:
- Understanding Hotel Operations
- Effective Communication
- Business Planning
- Supervising People and Operations
- Understanding Differences
- Teamwork and Adaptability
- Customer Focus
- Drive for Results
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The subsequent sections listing various officer roles appear unrelated to the IT Officer position and should be removed for clarity and relevance.
#J-18808-LjbffrInformation Technology Specialist
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The IT Specialist will be responsible for managing the company's hardware, software, and digital infrastructure to ensure smooth daily operations. This includes providing technical support, setting up and maintaining meeting room equipment, managing IT inventory, administering communication channels, and overseeing printers and related supplies. The role requires proactive troubleshooting, hands-on technical expertise, and strong communication skills to support all departments.
Key Responsibilities:
Hardware & Software Management
- Install, configure, and maintain company hardware and software systems.
- Diagnose and resolve technical issues with laptops, desktops, and mobile devices.
- Maintain updated records of software licenses and ensure compliance.
Meeting & Event Support
- Set up and connect boardroom digital equipment (projectors, main screens, sound systems, conferencing tools) with laptops for seamless presentations.
- Provide on-site IT assistance during meetings, conferences, and company events.
- Manage the connection of main screens for functions and ensure all AV equipment is functioning properly.
Printer & Office Equipment Management
- Manage and service printers, including cartridge replacement and regular maintenance.
- Troubleshoot and resolve printing and scanning issues promptly.
IT Asset & Inventory Control
- Maintain an accurate inventory of all IT assets and equipment.
- Track allocation of devices and accessories to staff.
Technical Support & Troubleshooting
- Serve as the first point of contact for IT-related issues across the organization.
- Provide timely resolution of hardware, software, and network problems.
- Coordinate with external vendors for repairs or escalated support.
Communication Platform Administration
- Manage email account creation, deletion, and access rights.
- Administer official WhatsApp channels and other company communication tools.
- Ensure secure access control to all IT systems.
Qualifications & Skills:
- Bachelor's degree in information technology, Computer Science, or related field (preferred).
- Proven experience as an IT Support Specialist or similar role. (3 years)
- Strong knowledge of hardware, software, networking, and audiovisual equipment.
- Familiarity with Microsoft Office 365, Windows, and common business applications.
- Excellent troubleshooting and problem-solving skills.
- Ability to work under pressure and manage multiple priorities.
- Strong organizational skills and attention to detail.
Work Conditions:
- On-site role with occasional after-hours support for events and functions.
- Must be available on-call for urgent IT issues.
- Seniority level Associate
- Employment type Full-time
- Job function Information Technology and General Business
- Industries Technology, Information and Media and Real Estate
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Sign in to set job alerts for "Information Technology Specialist" roles. VP - IT Delivery & Digital Enablement - Operations and Corporate SupportDubai, Dubai, United Arab Emirates 18 hours ago
IT Support Specialist - Asset Management Firm Senior Specialist– IT Governance & Controls (IT Department) Senior Specialist – Digital Services Operations & Support Specialist – IT Governance & Quality Assurance Information Technology Governance Manager Senior IT Specialist - Finance & HR SystemsDubai, Dubai, United Arab Emirates 2 years ago
Dubai, Dubai, United Arab Emirates 1 year ago
Business Solutions and Operations Officer - Skywards (Temporary Contract, 6-months)We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrInformation Technology engineer
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Join to apply for the Information Technology engineer (UAE Nationals only) role at Dicetek LLC
Information Technology engineer (UAE Nationals only)Join to apply for the Information Technology engineer (UAE Nationals only) role at Dicetek LLC
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Lead the solution architecture throughout project lifecycle (inception, Scoping, Design, Development, testing, deployment). Ensure solution meets customer business and technical needs by leveraging the pool of solutions the company have and best practices while integrating with customer IT environment.
You will gain insight into customer's environment, challenges, and opportunities to propose areas where the company products and solutions can add value.
You will lead the solution design throughout the project lifecycle and be accountable for solution integrity.
You will ensure proposed solution reflects the company value proposition and competitive advantage.
You will maintain deep knowledge of industry and technology trends, standards, and competition to identify business opportunities based on domain market dynamics.
You will share and communicate end-to-end solutions (orally and in writing) to executives, business sponsors, and technical resources.
You will design cost effective solution that maximizes value to the customer and considers constraints such as budget, timelines, local market, and meeting customer
Requirements
You will guide various product experts regarding the solution.
You will create and support proof of concept (POC)/demos and present solutions to client.
You will provide ongoing feedback to product management for delivery of best practices.
Qualifications
Degree in Computer Science or Industrial Engineering & Management - Information
Systems or equivalent industry experience.
Excellent presentation skills.
3-5 years of proven experience in defining customer requirements and solutions and project implementation.
Gain subject matter expertise and serve as a go to person for any Telecom /IT as well as process solution queries.
Wide knowledge of relevant products and end-to-end Business process.
Deep Knowledge of telecom industry, business flows, Enterprise IT architecture, and industry standards.
Experience in leading large project teams in cross- domain solutions across multiple organizations & vendors.
Working knowledge of designing for cloud and digital transformation paradigms.
Develop and foster collaborative working relationships with the customer, sales team, project managers and team members.
Define and enhance end-to-end solutions and technical architecture for the systems / business capabilities envisioned.
Experience in process model development and alignment of IT systems to business needs by building processes around it.
Experience in full life cycle IT delivery, solution development, complex and or global systems integration.
Background in supporting large IT programs and project portfolios; Consulting and client service delivery role experience a plus.
Experience aligning business, data, applications, and technology stacks.
Experience with some or all the following enterprise architecture solutions and related enablers:
- TETRA technology.
- Computer Aided Dispatch system.
- Automatic vehicle location AVL
- Software-as-a-Service
- Platform-as-a-Service
- Infrastructure-as-a-Service
- Project design / budgeting
- Excellent executive level verbal and written communications and presentation skills.
- Seniority level Not Applicable
- Employment type Full-time
- Job function Engineering and Information Technology
- Industries IT Services and IT Consulting
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Sign in to set job alerts for "Information Technology Engineer" roles.Dubai, Dubai, United Arab Emirates 4 hours ago
Specialist - IT Service Management (Information Technology) Critical Environment Engineer - ELV Systems Senior Quality Assurance Automation Engineer (Contract - For Immediate Hire) IT Service Operation and Automation Engineer - United Arab Emirates Industrial and Systems Engineering Lab Engineer Senior Technical Software Engineer - Customer ICT Network Engineer with ClearPass credentialsWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrDirector of Information Technology
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To provide strategic IT insights and guidance to Department and Business Managers, aligning the IT roadmap with the Group’s overarching business strategy for the assigned Business Units. This includes shaping the IT direction to effectively support evolving business goals
Responsibilities:
Strategic IT Planning
Develop and maintain cost-effective, three-year IT strategies for assigned Business Units, aligned with the Group’s overall business and IT direction. Incorporate ongoing initiatives, emerging technology trends, and input from service providers. Formulate and implement actionable plans to support these strategies.
Annual Work Programme Development
Support Business Unit Managers in defining their annual work programmes. Advocate for their priorities during Steering Group discussions to ensure balanced and aligned planning.
Dynamic Prioritization & Relationship Management
Continuously refine priorities based on evolving business needs. Maintain strong, professional relationships with Business Units, benchmarked against industry best practices.
Service Quality Assurance
Define and uphold quality and service standards for production applications. Ensure solutions are both effective and cost-efficient.
Negotiate service level agreements with providers and secure Business Manager buy-in. Monitor performance to ensure service improvements and cost reductions as outlined in the Service Delivery Agreement.
Process Improvement & Project Governance
Initiate corrective actions to enhance service delivery and reduce costs. Lead major projects through Steering and Working Groups, ensuring governance and accountability.
Guide Business Units through requirement analysis, testing, acceptance, and implementation of IT solutions. Monitor project timelines, quality, and costs, initiating corrective actions as needed. Evaluate development processes against standards and recommend improvements.
Enhancement Management & Product Planning
Manage minor enhancements within budget constraints. Develop product plans identifying internal and third-party solutions that complement the Group’s portfolio.
Partner with Department Heads to strengthen product marketing strategies. Set measurable performance objectives for direct reports and conduct timely reviews.
Advise Business Managers on relevant technology trends and their strategic implications, supporting informed decision-making.
Qualifications & Experience
- Education: Bachelor’s degree in information technology or a related field.
- Experience: Minimum of 15 years of progressive IT experience, including at least 5 years in senior management roles within large-scale organizations (1,000+ users).
- Expertise: Proven track record across diverse IT service functions, encompassing both technical and business domains.
- Leadership: Demonstrated ability to lead and manage the delivery of complex business systems and IT services.
Core Competencies
- Professionalism: Maintains high standards of integrity, accountability, and service excellence.
- Leadership: Inspires and guides teams toward achieving strategic goals.
- Business Acumen: Strong understanding of business operations and the ability to align IT initiatives with organizational objectives.
- Strategic Thinking: Capable of long-term planning and anticipating future technology trends.
- Problem Solving & Decision Making: Skilled in analyzing complex issues and making sound, data-driven decisions.
- Influence & Negotiation: Effective in building consensus and negotiating with stakeholders and service providers.
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Director Information Technology - PMO
Posted 1 day ago
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Job Description
Bachelors in Computer Application(Computers)
Nationality
Any Nationality
Vacancy
1 Vacancy
Job Description
Job Description
At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests expectations at every possible turn.
Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it s our passion.
Job Summary
Responsible for the overall IT PMO strategy and its alignment to IT strategy and business strategy. Owns the IT project management process and responsible for process improvements. Manage the IT Projects Portfolio by ensuring project governance across all IT projects. Review programs/projects with respect to compliance to Jumeirah IT Project Management Framework, project risk management project resource management. Overall responsible for IT projects portfolio success with respect to time, scope and budget.
Key Duties And Responsibilities
- Strategize and formulate project management standards for IT. Incorporate best practices to Atlantis IT project management framework to improve effectiveness & governance of IT project management.
- Own and manage the IT project management process. Carry out identified process improvements to achieve the desired process maturity levels as per COBIT and PMI guidelines. Ensure that project management process measures are measured, reported and improved on an on-going basis.
- Strategize, formulate and implement methodologies for IT project valuation based on best practice IT governance frameworks such as VAL-IT.
- Ensure project governance by measuring compliance to IT project management framework and weekly IT PMO reviews.
- Enforce project change management and control via compliance to ITPMF.
- Chair the IT projects committee (ITPC). Ensure project progress, risks and issues are escalated for discussion to the appropriate organizational committees for resolution (ITPC/ITRC etc).
- Provide project management guidance & support to Jumeirah IT project managers with respect to project management best practices, project management framework, tools & techniques.
- Manage the Enterprise Project Management environment to ensure availability of standard project management tools & templates to the Atlantis IT project community (Microsoft Project Server).
- Mentor and develop ITPMO team members.
- Any other duties as may reasonably be requested by the management.
- Ensure quarterly and annual reporting of IT project portfolio progress reporting.
- Establishing, administering and maintaining software and hardware installations that provides IT services to all Departments across both hotels, driving the IT Operations team to achieve operational efficiencies, liaising with department heads to gather requirements and determining deliverables according to business expectations.
- Successful pre-opening implementation of business solutions and systems to support an integrated hotel campus.
- Managing Vendor/Partner relations for technology supplies and project implementations, as well as interfacing with the business units until project completion. Ensuring Vendor/Partners comply with SLAs in terms of timeframes, deliverables, compliance and performance metrics.
- Defining performance objectives for IT Operation teams, providing guidance and coaching.
- In alignment with IT management ensure colleague engagement is front and center enabling continuous improvement.
- Provide leadership to the team, guide and manage career development.
- Maintain IT Security Policies and Procedures in accordance with Kerzner s global IT Security baseline standards, ensure re-enforcement by the IT Operations team.
- Liaising with IT VP, GM, Procurement and Departmental Heads to ensure Business/IT strategic alignment.
- Provide guidance and assistance in creating and maintaining the yearly IT Budget for both The Royal Atlantis and Atlantis The Palm hotels.
- Drive innovation and new IT business opportunities to further develop operational efficiencies across the resort campus, where applicable leverage economies of scale to reduce operator friction and save costs.
- Formulation of relevant RFPs for expansion/upgrade/maintenance/replacement of IT systems and business solutions.
- Providing advice on vendor/partner selection and driving decision based on what is financially and operationally best for the business.
- Contributing to the reduction of operational cost by automating processes, managing IT expenditure and optimizing usage of current infrastructure.
- Ensuring policies, standards, documentation, schematic diagrams are in place to implement, monitor, and maintain business solutions in accordance with governance and compliance best practices.
- Strong knowledge and practical experience of application support across hospitality solutions and integrations. (Opera PMS, Simphony, HotSOS, HSIA etc.). Hands on knowledge of Microsoft products and platforms Office 365, Microsoft Windows server and desktop technologies, Active Directory, SCCM, SolarWinds. MCSE Certification or equivalent.
- Strong technical skills with the ability to troubleshoot
- Thorough understanding of IT security concepts and principles
- ITIL and ITSM practical experience and knowledge
- BA in computer science or related field
- Strong interpersonal and communication skills
- Strong transformational leadership skill
- Strong organizational skills
- Strong administrative abilities
- Has previously worked in large scale dynamic environments
- Ability to work under pressure, manage ambiguity, change, and time constraints
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at
- Dammam/Khobar/Eastern Province - Saudi Arabia
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Agent Information Technology Helpdesk
Posted 3 days ago
Job Viewed
Job Description
( 16568 )
At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.
Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.
About The Role
As the IT Helpdesk Agent, you will be responsible for the day-to-day service delivery and operations of the IT Service Desk support function, and responsible for the delivery of consistent IT support services to the business. You will provide the first level of support and logging of all IT related service requests and incidents for both Atlantis the Palm and Atlantis the Royal.
You will be responsible for assisting hotel guests and employees on first level 24x7 IT support, as well as being responsible for incident management (logging, resolution, escalation) and monitoring calls logged. You will also ensure all calls are registered in the service desk system and comply with our standard procedures, and actively promote the IT Support function to customers and management within the organisation, encouraging users to register their requests and issue with the IT Service Desk.
About You
The successful IT Helpdesk Agent candidate will have a firm understanding of IT processes, administrative tasks, IT service delivery, and ITIL Framework. You will have at least 1 years’ experience working in a role with exposure to related businesses and processes, and have impeccably strong administrative writing skills, Microsoft Office skills, organisation, analysing information, professionalism and problem solving. You will have strong communication skills, being proficient in both written and spoken English, and have the ability to prioritise and manage multiple workloads as well as last-minute requests.
Other Desirable Skills/qualifications
Certification in ITIL v4 would be an added benefit.
Diploma in Computer Science or related field would be an advantage.
Any Microsoft Certification or equivariant.
Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
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Head of Information Technology
Posted 3 days ago
Job Viewed
Job Description
Job Title: Head of IT
Location: Dubai, UAE (Hybrid)
Seniority Level: Senior Leadership
Key Responsibilities:
IT Strategy & Leadership
- Define and implement a forward-looking IT strategy aligned with business objectives.
- Lead and mentor cross-regional IT teams, fostering a culture of accountability and innovation.
- Evaluate emerging technologies to improve operational efficiency and security.
Infrastructure & Cybersecurity
- Oversee IT infrastructure across trading platforms, networks, and cloud environments.
- Ensure the implementation of robust cybersecurity frameworks and regulatory compliance (FCA/GDPR/ISO).
- Manage disaster recovery, business continuity planning, and incident response.
IT Operations & Support
- Lead the IT support function, including helpdesk operations, to ensure smooth day-to-day IT service delivery.
- Monitor and improve system uptime, reliability, and performance across all business units.
Compliance & Risk
- Ensure IT operations comply with industry regulations and internal governance standards.
- Collaborate with legal, compliance, and audit teams to mitigate risks and ensure data privacy.
Project & Vendor Management
- Drive key projects such as system migrations, platform integrations, and infrastructure upgrades.
- Oversee IT vendor relationships, procurement, and third-party integrations.
Requirements:
- 5+ years of experience in IT leadership, preferably within regulated financial services or fintech.
- Proven track record managing IT functions in multi-region environments.
- Deep understanding of cloud architecture, cybersecurity, trading platforms, and regulatory frameworks.
- Hands-on experience with Microsoft 365, Windows Server, Active Directory, and MetaTrader or equivalent trading technologies.
- Familiarity with ITSM/IT governance standards such as ITIL or COBIT.
- Strong communication skills with the ability to explain technical matters to non-technical stakeholders.
- Experience leading international IT teams and managing strategic tech roadmaps.
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Senior Information Technology Specialist
Posted today
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We are seeking a skilled IT professional to fill the role of IT Support Engineer.
The ideal candidate will possess a strong background in general IT operations, including helpdesk services, IT certifications, and experience with G-Suite or OKTA, Windows, and iOS on a basic level.
- Assist in security administration activities, including user provisioning, access control, endpoint management, threat prevention, and asset management
- Develop and implement access control workflows
- Handle inquiries from internal users and maintain service level agreements (SLA)
- Support onboarding and offboarding processes, setting up laptops and user accounts
The successful candidate will demonstrate a strong commitment to personal learning and development, be detail-minded with an analytical mindset, possess good communication skills, and be proficient in both spoken and written English.
In return, you can expect a competitive salary, medical insurance package with extended coverage to dependents, attractive annual leave entitlement, work flexibility adoption, and career growth opportunities through our internal mobility program.
This position offers a unique opportunity to work in a dynamic environment and contribute to the success of our organization.
We are looking for a team player who is passionate about delivering exceptional customer service and support.
If you are a motivated and experienced IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
Key Responsibilities:- Provide technical assistance and support to employees and stakeholders
- Collaborate with other teams to resolve complex technical issues
- Develop and maintain technical documentation and knowledge base
- Stay up-to-date with emerging technologies and industry trends
- Bachelor's degree in Computer Science or related field
- Minimum 3 years of experience in IT support or related field
- Strong understanding of IT concepts and technologies
- Excellent communication and problem-solving skills
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Diverse and inclusive work environment
- Recognition and rewards for outstanding performance
Information Technology Compliance Specialist
Posted today
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Job Description
IT Audit Role Overview
We are seeking a skilled IT Auditor with fluency in Arabic to join our team. The IT Auditor will assess and ensure the effectiveness, reliability, and security of IT systems, processes, and controls.
Key Responsibilities- Audit Planning and Execution: Develop and execute IT audit plans and programs.
- Perform risk assessments of IT systems, networks, and processes to identify vulnerabilities.
- Conduct audits to ensure compliance with internal policies, industry standards, and regulatory requirements.
- Control Evaluation: Assess the effectiveness of IT controls, including application controls, access controls, and change management processes.
- Identify weaknesses or inefficiencies in IT systems and recommend improvements.
- Documentation and Reporting: Prepare detailed audit reports outlining findings, risks, and recommendations.
- Presentation: Present audit results to stakeholders and provide actionable insights to address identified issues.
- Collaboration: Work closely with IT, compliance, and business teams to ensure proper implementation of audit recommendations.
- Bachelor's degree in Information Technology, Computer Science, Accounting, or a related field.
- Proven experience as an IT Auditor or in a similar role.
- Strong knowledge of IT systems, processes, and controls.
- Fluency in Arabic (written and spoken) is mandatory.
- Familiarity with audit tools and frameworks such as COBIT, ISO, or NIST.
- Proficiency in risk assessment, data analysis, and problem-solving.
- Excellent written and verbal communication skills in both Arabic and English.
- Professional certifications such as CISA, CRISC, CISSP, or equivalent are highly preferred.
- Experience in auditing ERP systems, databases, and cloud environments.
- Knowledge of cybersecurity frameworks and best practices.
- Ability to manage multiple audits and prioritize tasks effectively.
- Not Applicable
- Contract
Language Proficiency: Fluency in Arabic is essential for effective communication with stakeholders and understanding local regulations.
Industry Expertise: Knowledge of IT systems, processes, and controls, as well as audit tools and frameworks, is required.
Communication Skills: Excellent written and verbal communication skills in both Arabic and English are necessary.
Director of Information Technology
Posted today
Job Viewed
Job Description
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Direct message the job poster from Transguard Workforce Solutions
Recruiting top talent in Cybersecurity | IOT | AI | Digital TransformationTo provide strategic IT insights and guidance to Department and Business Managers, aligning the IT roadmap with the Group's overarching business strategy for the assigned Business Units. This includes shaping the IT direction to effectively support evolving business goals
Responsibilities:
Strategic IT Planning
Develop and maintain cost-effective, three-year IT strategies for assigned Business Units, aligned with the Group's overall business and IT direction. Incorporate ongoing initiatives, emerging technology trends, and input from service providers. Formulate and implement actionable plans to support these strategies.
Support Business Unit Managers in defining their annual work programmes. Advocate for their priorities during Steering Group discussions to ensure balanced and aligned planning.
Dynamic Prioritization & Relationship Management
Continuously refine priorities based on evolving business needs. Maintain strong, professional relationships with Business Units, benchmarked against industry best practices.
Service Quality Assurance
Define and uphold quality and service standards for production applications. Ensure solutions are both effective and cost-efficient.
Negotiate service level agreements with providers and secure Business Manager buy-in. Monitor performance to ensure service improvements and cost reductions as outlined in the Service Delivery Agreement.
Process Improvement & Project Governance
Initiate corrective actions to enhance service delivery and reduce costs. Lead major projects through Steering and Working Groups, ensuring governance and accountability.
Guide Business Units through requirement analysis, testing, acceptance, and implementation of IT solutions. Monitor project timelines, quality, and costs, initiating corrective actions as needed. Evaluate development processes against standards and recommend improvements.
Manage minor enhancements within budget constraints. Develop product plans identifying internal and third-party solutions that complement the Group's portfolio.
Partner with Department Heads to strengthen product marketing strategies. Set measurable performance objectives for direct reports and conduct timely reviews.
Advise Business Managers on relevant technology trends and their strategic implications, supporting informed decision-making.
Qualifications & Experience
- Education: Bachelor's degree in information technology or a related field.
- Experience: Minimum of 15 years of progressive IT experience, including at least 5 years in senior management roles within large-scale organizations (1,000+ users).
- Expertise: Proven track record across diverse IT service functions, encompassing both technical and business domains.
- Leadership: Demonstrated ability to lead and manage the delivery of complex business systems and IT services.
Core Competencies
- Professionalism: Maintains high standards of integrity, accountability, and service excellence.
- Leadership: Inspires and guides teams toward achieving strategic goals.
- Business Acumen: Strong understanding of business operations and the ability to align IT initiatives with organizational objectives.
- Strategic Thinking: Capable of long-term planning and anticipating future technology trends.
- Problem Solving & Decision Making: Skilled in analyzing complex issues and making sound, data-driven decisions.
- Influence & Negotiation: Effective in building consensus and negotiating with stakeholders and service providers.
- Seniority level Director
- Employment type Full-time
- Job function Information Technology
- Industries Staffing and Recruiting
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Sign in to set job alerts for "Director of Information Technology" roles.Dubai, Dubai, United Arab Emirates 21 hours ago
Senior Director IT Business Solutions - Emirati Talent Head of IT Operations, Cloud & Enterprise - UAE National Only Head of On-Chain Analytics & Regulatory Technology Chief Internal Auditor - Information Technology Audit Chief Internal Auditor - Information Technology Audit Head of Energy Strategy Energy Transition & Infrastructure Head of Engineering, Architecture, and Delivery Head of Environment Quality and Safety - Grid Technology Head of Public Health and Infrastructure - Dubai Manager | Security & Infrastructure | UAE National Sr. Manager, Tech Business Dev, Security - UAE, Global Services Security Business Development & GTM Technical Support Engineer - Base Stations and LinksWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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