59 Management jobs in Dubai

Specialist – Governance & Change Management

Specialist – Governance & Change Management

Job Description of Specialist – Governance & Change Management

We are looking for a Specialist – Governance & Change Management to join our growing team in Dubai. In this pivotal role, you will ensure that our IT initiatives align with business goals through structured governance and strategic change management practices. You'll be instrumental in managing organizational transformation by supporting projects, guiding stakeholders, and enforcing compliance across all technology and process changes.
This is a fantastic opportunity for an early-career professional to grow within a forward-thinking tech environment.

Key Responsibilities of Specialist – Governance & Change Management

Support governance processes and frameworks across IT programs and projects.
Coordinate change management activities to facilitate successful adoption of new systems and workflows.
Collaborate with project managers, business analysts, and stakeholders to ensure alignment with organizational standards.
Track, monitor, and report on compliance with governance policies and procedures.
Assist in the development and documentation of change management plans and governance strategies.
Provide communication and training support to drive change initiatives effectively.
Continuously assess and suggest improvements to governance and change practices

Qualification Required for Specialist – Governance & Change Management

Project Management certification (e.g. PMP)
Finance/Accounting certifications (ACCA or CA)
Power BI certifications
Experience in banking/finance sector, or in a Finance function
Experience in finance transformation, governance, or financial systems
Proven experience in Power BI, Databricks, Excel or alternates
Experience using ERP / General Ledger systems such as Oracle, SAP, Wolters Kluwer and banking systems like Temenos, Intellect, etc.
Experience working and analyzing data using Excel, Macros, SQL
Exposure to CAPEX planning and IT cost tracking in a banking or financial services environment

Company Bio

At Dicetek LLC, we are passionate about delivering innovative and tailored IT solutions that drive business transformation. Headquartered in Dubai and serving clients globally, Dicetek has built a strong reputation for excellence in technology consulting, enterprise solutions, and digital transformation services. With a mission to empower organizations through technology, we operate with integrity, agility, and a commitment to continuous improvement.

Cloud Architect (OCI Security & Network) #J-18808-Ljbffr

The Role
We are seeking for an experienced Business Development Manager for one of our clients in the UAE which is a leading company in facilities management company. The ideal candidates must have a background in facilities management sector within the UAE market. • Identify, qualify, and pursue new business opportunities offering facilities management services to the clients. • Develop and maintain strong relationships with key decision-makers and stakeholders. • Prepare compelling proposals, bids, and presentations tailored to client needs. • Lead negotiations and close profitable deals. • Collaborate with the operations and finance teams to ensure service excellence and client satisfaction.

Requirements
Requirements: • At least 5 years of relevant experience in facilities management services preferably in the UAE • Experience of Sales, Business Development and Bid Preparation • Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities • Excellent command of the English language demonstrated through good verbal and written communication

About the company
Service Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs. Knowledge Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term. Care At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that's why Big Fish support initiatives that promote human welfare, environmental protection and sustainability.

Performance Plus Motors

Performance Plus Motors is a subsidiary of Abu Dhabi Motors, established in 2021 to drive innovation in the UAE’s mobility sector. We specialize in new passenger vehicle trading, motorcycles, electric bicycles, and Trike scooters, alongside full-service maintenance and repair solutions. With a focus on sustainability and cutting-edge technology, we proudly represent Zero Motorcycles and VOYAH — two leading brands in the electric mobility space. We are committed to delivering personalized service, quality vehicles, and smart transportation solutions across the region.

Job Summary:

The CRM Officer is responsible for managing customer relationship activities and CRM systems to enhance customer satisfaction, retention, and loyalty. The CRM Officer supports marketing and sales operations by analyzing customer data, handling feedback, and coordinating engagement initiatives across the customer lifecycle.

AREA OF RESPONSIBILITY & BRIEF DESCRIPTION OF ACTIVITIES

CRM System Management

· Maintain and update customer data within the CRM platform (e.g., Salesforce, Autolines, or other dealership systems).

· Ensure data accuracy and segmentation for targeted marketing and communication campaigns.

Inbound and Outbound Call Handling

· Manage high volumes of inbound calls from customers related to inquiries, appointments, service updates, and general support.

· Conduct outbound calls to follow up on customer service, gather feedback, confirm bookings, and inform clients of promotions or service reminders.

Customer Interaction & Retention

· Manage customer communication before and after sales or service visits.

· Follow up with customers for feedback, satisfaction surveys, appointment reminders, and loyalty programs.

Reporting & Analysis

· Generate CRM reports, customer activity dashboards, and performance KPIs for management.

· Analyze customer trends, behavior, and preferences to support marketing strategies.

Campaign Support

· Coordinate with the marketing team to launch email, SMS, and digital campaigns targeting new and existing customers.

· Monitor campaign performance and contribute to improvements.

Complaint Handling & Escalation

· Record and track customer complaints or concerns, ensuring timely resolution or escalation.

· Support the service or sales teams in improving customer satisfaction based on feedback.

Cross-functional Coordination

· Liaise with sales, service, and after-sales departments to align CRM activities with business goals.

· Provide training or assistance to staff on CRM system usage as needed.

To be a successful Customer Relation Management (CRM) Officer , you should possess strong communication skills, a customer-focused mindset, and the ability to manage CRM platforms and data effectively in a fast-paced environment.

To succeed in this role, you should have the following qualifications and skills:

QUALIFICATIONS & CERTIFICATIONS & EXPERIENCE (MANDATORY & PREFERRED)

Bachelor’s degree in marketing, business administration, information systems, or a related field.

• 2–4 years of experience in CRM, customer service, or marketing support roles; experience in the automotive industry is preferred.

• Familiarity with customer journey mapping and automotive sales/service processes is an advantage.

SKILLS & COMPETENCIES (Technical, Behavioral, and Soft)

Technical Skills

• Proficiency in CRM systems (e.g., Salesforce, AutoLine, SAP CRM).

• Strong knowledge of Microsoft Excel and reporting tools.

• Understanding of customer engagement strategies and sales cycle data.

• Basic knowledge of data analysis and reporting metrics.

Behavioral Skills & Competencies

• Customer Focus – Understands customer needs and ensures high levels of service and satisfaction.

• Accountability & Ownership – Takes responsibility for managing data and delivering timely reports and insights.

• Agility & Adaptability —Quickly adjusts to changes in customer behavior or internal tools and processes.

• Collaboration & Influence – Communicates effectively across departments and builds strong working relationships.

• Result Orientation —Works proactively to achieve KPIs, service quality standards, and CRM goals.

.

Benefits :
In return, we offer you a path towards your most rewarding career and an opportunity to be part of one of the leading family groups within the UAE. Additionally, we provide a competitive benefits package for all successful candidates.

Location:

• Sheikh Zayed Rd - Al Quoz - Dubai

What will it be like to work for United Al Saqer Group?

Established more than 37 years ago, the United Al Saqer Group (UASG) is one of the leading multi-sector business groups in the United Arab Emirates. The UASG owns and operates a diverse yet complementary portfolio of more than 7UAE-based companies encompassing a number of key industry sectors, which includes Abu Dhabi Motors, Dalma Motors, Al Saqer Heavy Equipment, Al Saqer Property Management, Awraq Islamic Financial Brokerage, Royal International Construction, and Royal Joinery.

#J-18808-Ljbffr

Performance Plus Motors

Performance Plus Motors is a subsidiary of Abu Dhabi Motors, established in 2021 to drive innovation in the UAE’s mobility sector. We specialize in new passenger vehicle trading, motorcycles, electric bicycles, and Trike scooters, alongside full-service maintenance and repair solutions. With a focus on sustainability and cutting-edge technology, we proudly represent Zero Motorcycles and VOYAH — two leading brands in the electric mobility space. We are committed to delivering personalized service, quality vehicles, and smart transportation solutions across the region.

Job Summary:

The CRM Officer is responsible for managing customer relationship activities and CRM systems to enhance customer satisfaction, retention, and loyalty. The CRM Officer supports marketing and sales operations by analyzing customer data, handling feedback, and coordinating engagement initiatives across the customer lifecycle.

AREA OF RESPONSIBILITY & BRIEF DESCRIPTION OF ACTIVITIES

CRM System Management

· Maintain and update customer data within the CRM platform (e.g., Salesforce, Autolines, or other dealership systems).

· Ensure data accuracy and segmentation for targeted marketing and communication campaigns.

Inbound and Outbound Call Handling

· Manage high volumes of inbound calls from customers related to inquiries, appointments, service updates, and general support.

· Conduct outbound calls to follow up on customer service, gather feedback, confirm bookings, and inform clients of promotions or service reminders.

Customer Interaction & Retention

· Manage customer communication before and after sales or service visits.

· Follow up with customers for feedback, satisfaction surveys, appointment reminders, and loyalty programs.

Reporting & Analysis

· Generate CRM reports, customer activity dashboards, and performance KPIs for management.

· Analyze customer trends, behavior, and preferences to support marketing strategies.

Campaign Support

· Coordinate with the marketing team to launch email, SMS, and digital campaigns targeting new and existing customers.

· Monitor campaign performance and contribute to improvements.

Complaint Handling & Escalation

· Record and track customer complaints or concerns, ensuring timely resolution or escalation.

· Support the service or sales teams in improving customer satisfaction based on feedback.

Cross-functional Coordination

· Liaise with sales, service, and after-sales departments to align CRM activities with business goals.

· Provide training or assistance to staff on CRM system usage as needed.

To be a successful Customer Relation Management (CRM) Officer , you should possess strong communication skills, a customer-focused mindset, and the ability to manage CRM platforms and data effectively in a fast-paced environment.

To succeed in this role, you should have the following qualifications and skills:

QUALIFICATIONS & CERTIFICATIONS & EXPERIENCE (MANDATORY & PREFERRED)

Bachelor’s degree in marketing, business administration, information systems, or a related field.

• 2–4 years of experience in CRM, customer service, or marketing support roles; experience in the automotive industry is preferred.

• Familiarity with customer journey mapping and automotive sales/service processes is an advantage.

SKILLS & COMPETENCIES (Technical, Behavioral, and Soft)

Technical Skills

• Proficiency in CRM systems (e.g., Salesforce, AutoLine, SAP CRM).

• Strong knowledge of Microsoft Excel and reporting tools.

• Understanding of customer engagement strategies and sales cycle data.

• Basic knowledge of data analysis and reporting metrics.

Behavioral Skills & Competencies

• Customer Focus – Understands customer needs and ensures high levels of service and satisfaction.

• Accountability & Ownership – Takes responsibility for managing data and delivering timely reports and insights.

• Agility & Adaptability —Quickly adjusts to changes in customer behavior or internal tools and processes.

• Collaboration & Influence – Communicates effectively across departments and builds strong working relationships.

• Result Orientation —Works proactively to achieve KPIs, service quality standards, and CRM goals.

.

Benefits :
In return, we offer you a path towards your most rewarding career and an opportunity to be part of one of the leading family groups within the UAE. Additionally, we provide a competitive benefits package for all successful candidates.

Location:

• Sheikh Zayed Rd - Al Quoz - Dubai

What will it be like to work for United Al Saqer Group?

Established more than 37 years ago, the United Al Saqer Group (UASG) is one of the leading multi-sector business groups in the United Arab Emirates. The UASG owns and operates a diverse yet complementary portfolio of more than 7UAE-based companies encompassing a number of key industry sectors, which includes Abu Dhabi Motors, Dalma Motors, Al Saqer Heavy Equipment, Al Saqer Property Management, Awraq Islamic Financial Brokerage, Royal International Construction, and Royal Joinery.

#J-18808-Ljbffr

Description
To help us maintain our high standards of service, we are seeking an experienced and accomplished Logistics Executive, to drive both innovation and execution in our busy last mile network.
Key job responsibilities
The Logistics Executive provides on-ground support to Ops team and Program Team with initiatives that require complex investigation and proactivity. With a mix of operational and program expertise the Logistics Executive works with various stakeholders to support, monitor and drive resolution of operational call outs to minimize the overall business risk and maintaining the high Amazon quality bar. You should be able to dive deep, scrutinize details and foresee data implications. The Logistics Executive is a critical role in the Variable Program team organization as it serves as a liaison between internal and external stakeholders keeping in mind business objectives. Being organized, act promptly in notifying off-operational situation, problem solver, detailed oriented are part of your DNA.
At the same time, you will be supporting the Program team who works on the back-end to gather insights and use them to enhance program lifecycle and ensure Amazon standards and Partners best experience.
Ideal candidate should have experience in managing end to end payments processes, raising POs, strong in excel skills, dive deep in large data across multiple tools and dashboards and work closely with internal and external stake holders to ensure on time payments as per SLAs.
Basic Qualifications
- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience
- High school or equivalent diploma
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Are 18 years of age or older
Preferred Qualifications
- NA
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The Role
Our client is a household name who manufacture, sell and provide after-sales services of their branded home appliances including refrigerators, washing machines, vacuum cleaners globally Job Overview: The Sr. Specialist - Product Management & Compliance is responsible for driving the overall strategy and execution of the Laundry Category within the organization. Additionally, this position is responsible of coordinating standard and regulation processes for all product categories. This role involves leading cross-functional teams in product development, brand positioning, customer acquisition, and retention, ensuring that both the product roadmap and product strategy are aligned with the company’s strategic goals. The position requires a unique combination of skills, including product management expertise, leadership, and the ability to collaborate effectively with engineering, design, sales, and other departments. Key Job Details: • Coordinate and manage standard and regulation processes for all product categories by communicating with factory and customers. • Lead product development for Washing Machines and Tumble Dryers. • Conduct market research to identify customer needs and trends. • Analyze the competitive environment, market share and positioning details. • Execute pricing and value chain analysis. Job Responsibilities: Standard and Regulation: • Coordinate new standard and regulation processes between the factory and the customer. • Establish a systematic way to track the processes of new regulations for each category. • Ensure tight collaboration between product managers, sales and technical teams. Product Management: • Product Vision: Lead the development of the product vision and roadmap based on market research, customer needs, and competitive analysis. • Innovation & Development: Ensure a focus on product innovation, defining and delivering features that meet customer needs, solve problems, and differentiate the company in the market. • Product Lifecycle: Oversee the entire product lifecycle, from ideation to development, launch, and ongoing optimization. • Range Management: Define regional product ranges to increase SKU efficiency. Manage SKU efficiency and profitability based on criteria set. Execute & manage SKU phase-out process. • Customer-Centric Design: Advocate for customer feedback and insights to inform product development and enhancements, ensuring the product is designed to meet evolving market demands. • Performance & Metrics: Establish key performance indicators (KPIs) for product success, track performance, and adjust strategies as necessary. • Pricing: Develop price band recommendation for each country. Review positioning, pricing, value chain analysis and build recommendation for countries Collaboration & Execution: • Cross-Department Coordination: Ensure tight collaboration between product, marketing, engineering, sales, and customer support to deliver a seamless customer experience and product success. • Budget Management: Manage budgets for both product development and marketing, ensuring efficient allocation of resources and maximizing ROI. • Risk Management: Identify potential risks or bottlenecks in product development or marketing execution and address them proactively to keep projects on track. Customer & Market Focus: • Customer Insights: Champion the voice of the customer by collecting and analyzing feedback from customers, sales teams, and other stakeholders to inform both product development and marketing strategies. • Competitive Analysis: Continuously monitor industry trends, competitor activities, and market shifts, adjusting strategies to maintain a competitive advantage. Others: • Product Marketing Training: Adapt global training materials to regions / countries. • Product Training: Execute trainings across the entire region. • Feasibility Study: Execute feasibility study by working with responsible colleagues in sales and HQ product management.

Requirements
• Bachelor’s degree with 3 to 5+ years within Consumer Electronics and Home Appliance industry covering Product Management. • Track record of building and launching new products. • Strong negotiation, analytical and problem-solving skills with a strategic mindset. • Affinity with pricing strategies, category management and product launches. • Ability to work independently and collaboratively in a fast-paced environment. • Strong verbal, written and presentation abilities. • Experience of working with global teams, and professional proficiency in Arabic language is essential. • Project management skills. • Experience in coordinating and orchestrating product standard and certification processes would be a big plus. • Proficiency in Excel and PowerPoint. • Travel required based on business needs; domestic and international. Candidate Characteristics: • Passionate about delivering a beautiful product experience to users regionally. • Enjoy learning and sharing new things with high levels of curiosity. • Organized, detailed, goal driven, achievement oriented with a problem solving mindset. • Able to identify opportunities, take ownership and drive to completion. • Tenacious, hardworking, creative and an excellent teammate. • Able to think strategically and tactically. • Thrives in a highly dynamic work environment. • Leadership skills to handle complexity in both processes and people.

About the company
KERSHAW LEONARD "WE CHANGE PEOPLES LIVES" Who we are: Founded in September 1999 The Kershaw Leonard Group was based upon professional recruitment practices laid down by the UK Institute of Employment Consultants whose values are still at the core of our success today. Inherently we believe that recruitment is a people business not a CV processing business and as such we take time and care to make sure we understand the needs of both our Clients and our Candidates. Such attention to the care side of our business together with the sheer length of time we have been established has given us a unique position. We regularly attract top class candidates who only want to work with Kershaw Leonard as they trust our confidentiality and professionalism. Similarly, more than 75% of the clients we work with come back for more when they have a new position to fill. What we do: Kershaw Leonard Group places exceptional talent on a Global scale. Our winning strategy is to partner very closely with a small number of clients so we can really understand their objectives, needs and aspirations in a way that allows us to intuitively know the kind of cultural fit they are looking for when the time comes for them to recruit new talent. Then once that talent is on board and part of the clients team, to assist wherever is needed to improve performance and leadership skills Why Us: The Kershaw Leonard Group is more than just a recruitment agency. In addition to KL Recruitment, KL Consulting offers a vast spectrum of skills from our experienced behavioural psychologist and consultants with almost two decades of HR Director level experience in the region.

**Additional Information**
**Job Number**
**Job Category** Procurement, Purchasing, and Quality Assurance
**Location** Marriott Marquis Dubai Creek, Jewel of the Creek, Port Saeed, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Additional Information:** This hotel is owned and operated by an independent franchisee, Aleph Hospitality Limited. The franchisee is a separate company and a separate employer from Marriott International, Inc. and its subsidiary companies (collectively, "Marriott"). The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, termination, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you apply for this position, Marriott will have no involvement in the selection process. Your application information will not be provided to or accessible by Marriott. If you accept a position at this hotel, you will be employed by a franchisee, not Marriott.
Role Purpose:
The Quality Manager is responsible for developing, implementing, and maintaining the organization's quality management systems to ensure products, services, and processes meet established standards of excellence. This role safeguards compliance with relevant regulations and fosters a culture of continuous improvement across the organization.
Key Responsibilities:
Establish, maintain, and continually improve the Quality Management System in line with Marriott Brand Standards.
Oversee internal and external audits, ensuring compliance with regulatory requirements and customer expectations.
Lead initiatives to enhance quality processes, reduce defects, and increase efficiency.
Investigate quality issues, coordinate root cause analysis, and ensure effective corrective and preventive actions are implemented.
Define quality KPIs, monitor performance, and prepare regular reports for management review.
Promote quality awareness and provide training to team members on standards, procedures, and best practices.
Work closely with production, operations, procurement, and other teams to embed quality into every stage of the process.
Experience:
Minimum 5-7 years of proven experience in a Quality Management or Senior Quality Assurance role, preferably within hospitality industry.
Demonstrated track record in developing, implementing, and maintaining Certified Quality Management Systems.
Experience in root cause analysis, corrective/preventive actions , and continuous improvement initiatives.
Familiarity with quality control tools, statistical analysis, and performance measurement systems.
Experience leading cross-functional teams and driving organizational quality culture.
_This company is an equal opportunity employer._
frnch1
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Leading player in the Aviation, Aerospace industry

• Develop and implement MRO operational strategy aligned with industry best practices and continuous improvement.
• Lead and supervise floor line and shop floor management across all six gate operations (disassembly, repair, assembly, testing, final inspection), ensuring seamless transitions.
• Ensure adherence to safety, regulatory, and airworthiness compliance standards (Part 145, FAA, EASA).
• Develop and manage budgets for MRO operations, including CAPEX and OPEX, workforce planning, and financial efficiency.
• Monitor and drive KPIs such as Turnaround Time (TAT), On-Time Delivery (OTD), efficiency, and utilization rates across all gates.
• Implement Continuous Improvement (CI) initiatives, Lean Six Sigma methodologies, and process optimizations.
• Ensure Day 1 operational readiness, including ERP testing, mock operations, and risk mitigation.
• Identify and mitigate potential risks across MRO operations for regulatory compliance and business continuity.
• Collaborate with senior management, cross-functional teams, and external stakeholders (OEMs, suppliers, regulators) to optimize workflows.

• Proven MRO expertise: In-depth knowledge of engine maintenance, repair, and overhaul processes, covering Gate 0 to Gate 5 operations - atleast assembly and disassembly
• Strong project and change management skills: Ability to lead large-scale operational transitions, CI initiatives, and ERP implementations.
• Deep technical and commercial acumen: Understands aviation maintenance, supply chain, cost optimization, and regulatory requirements while balancing precision with commercial viability.
• Mastery of Lean Six Sigma and CI methodologies: Expertise in optimizing workflows, eliminating waste, and improving TAT, OTD, efficiency, and utilization rates.
• Operational Readiness & Industrialization proficiency: Skilled in setting up scalable processes, workflow integration, facility layout, and process automation for Day 1 readiness.
• Expert in Quality Assurance & Compliance: Strong understanding of aviation industry standards, airworthiness regulations, and OEM/customer requirements
• Proficient in Production Planning & Resource Optimization: Ability to manage production schedules, manpower allocation, and capacity planning.
• Experience in Technology Integration & Digitalization: Strong ability to implement and optimize ERP systems and automation tools.

#J-18808-Ljbffr

Leading player in the Aviation, Aerospace industry

• Develop and implement MRO operational strategy aligned with industry best practices and continuous improvement.
• Lead and supervise floor line and shop floor management across all six gate operations (disassembly, repair, assembly, testing, final inspection), ensuring seamless transitions.
• Ensure adherence to safety, regulatory, and airworthiness compliance standards (Part 145, FAA, EASA).
• Develop and manage budgets for MRO operations, including CAPEX and OPEX, workforce planning, and financial efficiency.
• Monitor and drive KPIs such as Turnaround Time (TAT), On-Time Delivery (OTD), efficiency, and utilization rates across all gates.
• Implement Continuous Improvement (CI) initiatives, Lean Six Sigma methodologies, and process optimizations.
• Ensure Day 1 operational readiness, including ERP testing, mock operations, and risk mitigation.
• Identify and mitigate potential risks across MRO operations for regulatory compliance and business continuity.
• Collaborate with senior management, cross-functional teams, and external stakeholders (OEMs, suppliers, regulators) to optimize workflows.

• Proven MRO expertise: In-depth knowledge of engine maintenance, repair, and overhaul processes, covering Gate 0 to Gate 5 operations - atleast assembly and disassembly
• Strong project and change management skills: Ability to lead large-scale operational transitions, CI initiatives, and ERP implementations.
• Deep technical and commercial acumen: Understands aviation maintenance, supply chain, cost optimization, and regulatory requirements while balancing precision with commercial viability.
• Mastery of Lean Six Sigma and CI methodologies: Expertise in optimizing workflows, eliminating waste, and improving TAT, OTD, efficiency, and utilization rates.
• Operational Readiness & Industrialization proficiency: Skilled in setting up scalable processes, workflow integration, facility layout, and process automation for Day 1 readiness.
• Expert in Quality Assurance & Compliance: Strong understanding of aviation industry standards, airworthiness regulations, and OEM/customer requirements
• Proficient in Production Planning & Resource Optimization: Ability to manage production schedules, manpower allocation, and capacity planning.
• Experience in Technology Integration & Digitalization: Strong ability to implement and optimize ERP systems and automation tools.

#J-18808-Ljbffr