1 403 Property Management jobs in the United Arab Emirates

United Arab Emirates

Trending

About Dubai Holding Asset Management:

Dubai Holding Asset Management (DHAM) owns and operates an extensive portfolio of 20 landmark retail destinations and 15 residential communities. The Group plays a focal role in shaping Dubai's position as a global leader in business, tourism and leisure, contributing to its position as one of the world's most coveted and sought-after liveable destinations.

From hot-spot retail destinations like Bluewaters, JBR, Souk Madinat Jumeirah, Al Khawaneej Walk and The Outlet Village to popular attractions, including the Theatre of Digital Art, Madame Tussauds, Tr88house, Museum of Illusions, Dubai Holding Asset Management’s retail destinations captivate millions of visitors and tourists every year. Meanwhile, the niche and vibrant community centres as Bay Avenue, Mudon Community Centre, and Serena Marketplace play a vast role in enhancing the overall quality of life in residential communities, making neighbourhoods more vibrant and connected. In 2022, Dubai Holding Asset Management’s retail destinations collectively attracted over 28 million visitors and hosted over 75 events across the portfolio.

Dubai Asset Management maintains a substantial presence in Dubai with a leasing portfolio of 15 distinct residential communities, elevating the city’s global recognition as one of the most desirable and liveable destinations worldwide.

About the Job:

An opportunity has arisen for a Senior Executive - Property Managementto join Dubai Holding Asset Management. The main duties and responsibilities of this role:

Customer Management

• Follow up, address and resolve tenants’ complaints and keep updated records as appropriate.
• Facilitate the coordination between tenants and FM team for move-in and move out process.
• Coordinate with tenants to provide access for maintenance work when required.
• Prepare and send circulars and notices to tenants.
• Accompany RDC team during evictions.
• Negotiate renewal rates with the tenants and obtain approvals as per DOA.
• Attend to all deferral requests and obtain approvals as per DOA.
• Ensure that all documents are filed as per process as well as CRM system is updated regularly.
• Raise requests related to tenant early termination and waivers and send for approval by the line manager.

Community Management

• Identify violations within the community and issue violation / breaches notices accordingly and keep records and follow up on the same to ensure that the community rules are followed.
• Conduct community aesthetic inspection on a regular basis (day and night).
• Raise and record any snags identified during the inspection and follow up with relevant department until issues are closed.
• Identify possible area / ideas to enhance the community to facilitate better customer experience.
• Monitor the performance of the service providers in coordination with the FM department.
• Assist the FM team with SLA/ KPI scoring.
• Identify and highlight HSE risks to the concerned team and ensure issues are addressed in a timely manner.
• Highlight any issues with value added services service providers.
• Monitor and audit the performance of FM team, to highlight any shortfalls from the team that may affect customer satisfaction.
• Suggest updates to the community guidelines and rules and regulations to the Manager – Property Management.
• Support Leasing team to ensure units’ readiness for prospective tenants’ viewing etc.
• Ensure that the community facilities are always in good condition.
• Make sure incident reports are issued and follow up with concerned departments to close the report

Reporting and Revenue Enhancement

• Support the line manager with day to day activities of the department to ensure higher level of customer satisfaction and profitability for the business.
• Prepare reports to provide the manager with timely information review of the property management activities and performance.
• Identify and propose additional revenue generation opportunities.
• Support management to facilitate the internal and external audits related to area of responsibility and if required provide reports to support the audit process.
• Identify and highlight any operational / organizational risks to the Manager

The ideal candidate for this position will have the following experience and qualifications:

• Bachelors’ degree in Business Administration, or similar
• Minimum 4-6 years of experience in a similar role.
• Middle East experience is preferred.
• Knowledge of applicable UAE laws and RERA regulations
• Excellent written and oral Arabic and English communication skills.
• Excellent business developments skills
• Customer relations and service orientation skills.
• Communication & networking skills with the ability to interact at all levels.

At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.

United Arab Emirates

Trending

About Dubai Holding Asset Management:

Dubai Holding Asset Management (DHAM) owns and operates an extensive portfolio of 20 landmark retail destinations and 15 residential communities. The Group plays a focal role in shaping Dubai's position as a global leader in business, tourism and leisure, contributing to its position as one of the world's most coveted and sought-after liveable destinations.

From hot-spot retail destinations like Bluewaters, JBR, Souk Madinat Jumeirah, Al Khawaneej Walk and The Outlet Village to popular attractions, including the Theatre of Digital Art, Madame Tussauds, Tr88house, Museum of Illusions, Dubai Holding Asset Management’s retail destinations captivate millions of visitors and tourists every year. Meanwhile, the niche and vibrant community centres as Bay Avenue, Mudon Community Centre, and Serena Marketplace play a vast role in enhancing the overall quality of life in residential communities, making neighbourhoods more vibrant and connected. In 2022, Dubai Holding Asset Management’s retail destinations collectively attracted over 28 million visitors and hosted over 75 events across the portfolio.

Dubai Asset Management maintains a substantial presence in Dubai with a leasing portfolio of 15 distinct residential communities, elevating the city’s global recognition as one of the most desirable and liveable destinations worldwide.

About the Job:

An opportunity has arisen for a Senior Executive - Property Managementto join Dubai Holding Asset Management. The main duties and responsibilities of this role:

Customer Management

• Follow up, address and resolve tenants’ complaints and keep updated records as appropriate.
• Facilitate the coordination between tenants and FM team for move-in and move out process.
• Coordinate with tenants to provide access for maintenance work when required.
• Prepare and send circulars and notices to tenants.
• Accompany RDC team during evictions.
• Negotiate renewal rates with the tenants and obtain approvals as per DOA.
• Attend to all deferral requests and obtain approvals as per DOA.
• Ensure that all documents are filed as per process as well as CRM system is updated regularly.
• Raise requests related to tenant early termination and waivers and send for approval by the line manager.

Community Management

• Identify violations within the community and issue violation / breaches notices accordingly and keep records and follow up on the same to ensure that the community rules are followed.
• Conduct community aesthetic inspection on a regular basis (day and night).
• Raise and record any snags identified during the inspection and follow up with relevant department until issues are closed.
• Identify possible area / ideas to enhance the community to facilitate better customer experience.
• Monitor the performance of the service providers in coordination with the FM department.
• Assist the FM team with SLA/ KPI scoring.
• Identify and highlight HSE risks to the concerned team and ensure issues are addressed in a timely manner.
• Highlight any issues with value added services service providers.
• Monitor and audit the performance of FM team, to highlight any shortfalls from the team that may affect customer satisfaction.
• Suggest updates to the community guidelines and rules and regulations to the Manager – Property Management.
• Support Leasing team to ensure units’ readiness for prospective tenants’ viewing etc.
• Ensure that the community facilities are always in good condition.
• Make sure incident reports are issued and follow up with concerned departments to close the report

Reporting and Revenue Enhancement

• Support the line manager with day to day activities of the department to ensure higher level of customer satisfaction and profitability for the business.
• Prepare reports to provide the manager with timely information review of the property management activities and performance.
• Identify and propose additional revenue generation opportunities.
• Support management to facilitate the internal and external audits related to area of responsibility and if required provide reports to support the audit process.
• Identify and highlight any operational / organizational risks to the Manager

The ideal candidate for this position will have the following experience and qualifications:

• Bachelors’ degree in Business Administration, or similar
• Minimum 4-6 years of experience in a similar role.
• Middle East experience is preferred.
• Knowledge of applicable UAE laws and RERA regulations
• Excellent written and oral Arabic and English communication skills.
• Excellent business developments skills
• Customer relations and service orientation skills.
• Communication & networking skills with the ability to interact at all levels.

At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.

United Arab Emirates

Trending

About Dubai Holding Asset Management:

Dubai Holding Asset Management (DHAM) owns and operates an extensive portfolio of 20 landmark retail destinations and 15 residential communities. The Group plays a focal role in shaping Dubai's position as a global leader in business, tourism and leisure, contributing to its position as one of the world's most coveted and sought-after liveable destinations.

From hot-spot retail destinations like Bluewaters, JBR, Souk Madinat Jumeirah, Al Khawaneej Walk and The Outlet Village to popular attractions, including the Theatre of Digital Art, Madame Tussauds, Tr88house, Museum of Illusions, Dubai Holding Asset Management’s retail destinations captivate millions of visitors and tourists every year. Meanwhile, the niche and vibrant community centres as Bay Avenue, Mudon Community Centre, and Serena Marketplace play a vast role in enhancing the overall quality of life in residential communities, making neighbourhoods more vibrant and connected. In 2022, Dubai Holding Asset Management’s retail destinations collectively attracted over 28 million visitors and hosted over 75 events across the portfolio.

Dubai Asset Management maintains a substantial presence in Dubai with a leasing portfolio of 15 distinct residential communities, elevating the city’s global recognition as one of the most desirable and liveable destinations worldwide.

About the Job:

An opportunity has arisen for a Senior Executive - Property Managementto join Dubai Holding Asset Management. The main duties and responsibilities of this role:

Customer Management

• Follow up, address and resolve tenants’ complaints and keep updated records as appropriate.
• Facilitate the coordination between tenants and FM team for move-in and move out process.
• Coordinate with tenants to provide access for maintenance work when required.
• Prepare and send circulars and notices to tenants.
• Accompany RDC team during evictions.
• Negotiate renewal rates with the tenants and obtain approvals as per DOA.
• Attend to all deferral requests and obtain approvals as per DOA.
• Ensure that all documents are filed as per process as well as CRM system is updated regularly.
• Raise requests related to tenant early termination and waivers and send for approval by the line manager.

Community Management

• Identify violations within the community and issue violation / breaches notices accordingly and keep records and follow up on the same to ensure that the community rules are followed.
• Conduct community aesthetic inspection on a regular basis (day and night).
• Raise and record any snags identified during the inspection and follow up with relevant department until issues are closed.
• Identify possible area / ideas to enhance the community to facilitate better customer experience.
• Monitor the performance of the service providers in coordination with the FM department.
• Assist the FM team with SLA/ KPI scoring.
• Identify and highlight HSE risks to the concerned team and ensure issues are addressed in a timely manner.
• Highlight any issues with value added services service providers.
• Monitor and audit the performance of FM team, to highlight any shortfalls from the team that may affect customer satisfaction.
• Suggest updates to the community guidelines and rules and regulations to the Manager – Property Management.
• Support Leasing team to ensure units’ readiness for prospective tenants’ viewing etc.
• Ensure that the community facilities are always in good condition.
• Make sure incident reports are issued and follow up with concerned departments to close the report

Reporting and Revenue Enhancement

• Support the line manager with day to day activities of the department to ensure higher level of customer satisfaction and profitability for the business.
• Prepare reports to provide the manager with timely information review of the property management activities and performance.
• Identify and propose additional revenue generation opportunities.
• Support management to facilitate the internal and external audits related to area of responsibility and if required provide reports to support the audit process.
• Identify and highlight any operational / organizational risks to the Manager

The ideal candidate for this position will have the following experience and qualifications:

• Bachelors’ degree in Business Administration, or similar
• Minimum 4-6 years of experience in a similar role.
• Middle East experience is preferred.
• Knowledge of applicable UAE laws and RERA regulations
• Excellent written and oral Arabic and English communication skills.
• Excellent business developments skills
• Customer relations and service orientation skills.
• Communication & networking skills with the ability to interact at all levels.

At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.

United Arab Emirates

Trending

About Dubai Holding Asset Management:

Dubai Holding Asset Management (DHAM) owns and operates an extensive portfolio of 20 landmark retail destinations and 15 residential communities. The Group plays a focal role in shaping Dubai's position as a global leader in business, tourism and leisure, contributing to its position as one of the world's most coveted and sought-after liveable destinations.

From hot-spot retail destinations like Bluewaters, JBR, Souk Madinat Jumeirah, Al Khawaneej Walk and The Outlet Village to popular attractions, including the Theatre of Digital Art, Madame Tussauds, Tr88house, Museum of Illusions, Dubai Holding Asset Management’s retail destinations captivate millions of visitors and tourists every year. Meanwhile, the niche and vibrant community centres as Bay Avenue, Mudon Community Centre, and Serena Marketplace play a vast role in enhancing the overall quality of life in residential communities, making neighbourhoods more vibrant and connected. In 2022, Dubai Holding Asset Management’s retail destinations collectively attracted over 28 million visitors and hosted over 75 events across the portfolio.

Dubai Asset Management maintains a substantial presence in Dubai with a leasing portfolio of 15 distinct residential communities, elevating the city’s global recognition as one of the most desirable and liveable destinations worldwide.

About the Job:

An opportunity has arisen for a Senior Executive - Property Managementto join Dubai Holding Asset Management. The main duties and responsibilities of this role:

Customer Management

• Follow up, address and resolve tenants’ complaints and keep updated records as appropriate.
• Facilitate the coordination between tenants and FM team for move-in and move out process.
• Coordinate with tenants to provide access for maintenance work when required.
• Prepare and send circulars and notices to tenants.
• Accompany RDC team during evictions.
• Negotiate renewal rates with the tenants and obtain approvals as per DOA.
• Attend to all deferral requests and obtain approvals as per DOA.
• Ensure that all documents are filed as per process as well as CRM system is updated regularly.
• Raise requests related to tenant early termination and waivers and send for approval by the line manager.

Community Management

• Identify violations within the community and issue violation / breaches notices accordingly and keep records and follow up on the same to ensure that the community rules are followed.
• Conduct community aesthetic inspection on a regular basis (day and night).
• Raise and record any snags identified during the inspection and follow up with relevant department until issues are closed.
• Identify possible area / ideas to enhance the community to facilitate better customer experience.
• Monitor the performance of the service providers in coordination with the FM department.
• Assist the FM team with SLA/ KPI scoring.
• Identify and highlight HSE risks to the concerned team and ensure issues are addressed in a timely manner.
• Highlight any issues with value added services service providers.
• Monitor and audit the performance of FM team, to highlight any shortfalls from the team that may affect customer satisfaction.
• Suggest updates to the community guidelines and rules and regulations to the Manager – Property Management.
• Support Leasing team to ensure units’ readiness for prospective tenants’ viewing etc.
• Ensure that the community facilities are always in good condition.
• Make sure incident reports are issued and follow up with concerned departments to close the report

Reporting and Revenue Enhancement

• Support the line manager with day to day activities of the department to ensure higher level of customer satisfaction and profitability for the business.
• Prepare reports to provide the manager with timely information review of the property management activities and performance.
• Identify and propose additional revenue generation opportunities.
• Support management to facilitate the internal and external audits related to area of responsibility and if required provide reports to support the audit process.
• Identify and highlight any operational / organizational risks to the Manager

The ideal candidate for this position will have the following experience and qualifications:

• Bachelors’ degree in Business Administration, or similar
• Minimum 4-6 years of experience in a similar role.
• Middle East experience is preferred.
• Knowledge of applicable UAE laws and RERA regulations
• Excellent written and oral Arabic and English communication skills.
• Excellent business developments skills
• Customer relations and service orientation skills.
• Communication & networking skills with the ability to interact at all levels.

At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.

United Arab Emirates

Trending

About Dubai Holding Asset Management:

Dubai Holding Asset Management (DHAM) owns and operates an extensive portfolio of 20 landmark retail destinations and 15 residential communities. The Group plays a focal role in shaping Dubai's position as a global leader in business, tourism and leisure, contributing to its position as one of the world's most coveted and sought-after liveable destinations.

From hot-spot retail destinations like Bluewaters, JBR, Souk Madinat Jumeirah, Al Khawaneej Walk and The Outlet Village to popular attractions, including the Theatre of Digital Art, Madame Tussauds, Tr88house, Museum of Illusions, Dubai Holding Asset Management’s retail destinations captivate millions of visitors and tourists every year. Meanwhile, the niche and vibrant community centres as Bay Avenue, Mudon Community Centre, and Serena Marketplace play a vast role in enhancing the overall quality of life in residential communities, making neighbourhoods more vibrant and connected. In 2022, Dubai Holding Asset Management’s retail destinations collectively attracted over 28 million visitors and hosted over 75 events across the portfolio.

Dubai Asset Management maintains a substantial presence in Dubai with a leasing portfolio of 15 distinct residential communities, elevating the city’s global recognition as one of the most desirable and liveable destinations worldwide.

About the Job:

An opportunity has arisen for a Senior Executive - Property Managementto join Dubai Holding Asset Management. The main duties and responsibilities of this role:

Customer Management

• Follow up, address and resolve tenants’ complaints and keep updated records as appropriate.
• Facilitate the coordination between tenants and FM team for move-in and move out process.
• Coordinate with tenants to provide access for maintenance work when required.
• Prepare and send circulars and notices to tenants.
• Accompany RDC team during evictions.
• Negotiate renewal rates with the tenants and obtain approvals as per DOA.
• Attend to all deferral requests and obtain approvals as per DOA.
• Ensure that all documents are filed as per process as well as CRM system is updated regularly.
• Raise requests related to tenant early termination and waivers and send for approval by the line manager.

Community Management

• Identify violations within the community and issue violation / breaches notices accordingly and keep records and follow up on the same to ensure that the community rules are followed.
• Conduct community aesthetic inspection on a regular basis (day and night).
• Raise and record any snags identified during the inspection and follow up with relevant department until issues are closed.
• Identify possible area / ideas to enhance the community to facilitate better customer experience.
• Monitor the performance of the service providers in coordination with the FM department.
• Assist the FM team with SLA/ KPI scoring.
• Identify and highlight HSE risks to the concerned team and ensure issues are addressed in a timely manner.
• Highlight any issues with value added services service providers.
• Monitor and audit the performance of FM team, to highlight any shortfalls from the team that may affect customer satisfaction.
• Suggest updates to the community guidelines and rules and regulations to the Manager – Property Management.
• Support Leasing team to ensure units’ readiness for prospective tenants’ viewing etc.
• Ensure that the community facilities are always in good condition.
• Make sure incident reports are issued and follow up with concerned departments to close the report

Reporting and Revenue Enhancement

• Support the line manager with day to day activities of the department to ensure higher level of customer satisfaction and profitability for the business.
• Prepare reports to provide the manager with timely information review of the property management activities and performance.
• Identify and propose additional revenue generation opportunities.
• Support management to facilitate the internal and external audits related to area of responsibility and if required provide reports to support the audit process.
• Identify and highlight any operational / organizational risks to the Manager

The ideal candidate for this position will have the following experience and qualifications:

• Bachelors’ degree in Business Administration, or similar
• Minimum 4-6 years of experience in a similar role.
• Middle East experience is preferred.
• Knowledge of applicable UAE laws and RERA regulations
• Excellent written and oral Arabic and English communication skills.
• Excellent business developments skills
• Customer relations and service orientation skills.
• Communication & networking skills with the ability to interact at all levels.

At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.

United Arab Emirates

Trending

About Dubai Holding Asset Management:

Dubai Holding Asset Management (DHAM) owns and operates an extensive portfolio of 20 landmark retail destinations and 15 residential communities. The Group plays a focal role in shaping Dubai's position as a global leader in business, tourism and leisure, contributing to its position as one of the world's most coveted and sought-after liveable destinations.

From hot-spot retail destinations like Bluewaters, JBR, Souk Madinat Jumeirah, Al Khawaneej Walk and The Outlet Village to popular attractions, including the Theatre of Digital Art, Madame Tussauds, Tr88house, Museum of Illusions, Dubai Holding Asset Management’s retail destinations captivate millions of visitors and tourists every year. Meanwhile, the niche and vibrant community centres as Bay Avenue, Mudon Community Centre, and Serena Marketplace play a vast role in enhancing the overall quality of life in residential communities, making neighbourhoods more vibrant and connected. In 2022, Dubai Holding Asset Management’s retail destinations collectively attracted over 28 million visitors and hosted over 75 events across the portfolio.

Dubai Asset Management maintains a substantial presence in Dubai with a leasing portfolio of 15 distinct residential communities, elevating the city’s global recognition as one of the most desirable and liveable destinations worldwide.

About the Job:

An opportunity has arisen for a Senior Executive - Property Managementto join Dubai Holding Asset Management. The main duties and responsibilities of this role:

Customer Management

• Follow up, address and resolve tenants’ complaints and keep updated records as appropriate.
• Facilitate the coordination between tenants and FM team for move-in and move out process.
• Coordinate with tenants to provide access for maintenance work when required.
• Prepare and send circulars and notices to tenants.
• Accompany RDC team during evictions.
• Negotiate renewal rates with the tenants and obtain approvals as per DOA.
• Attend to all deferral requests and obtain approvals as per DOA.
• Ensure that all documents are filed as per process as well as CRM system is updated regularly.
• Raise requests related to tenant early termination and waivers and send for approval by the line manager.

Community Management

• Identify violations within the community and issue violation / breaches notices accordingly and keep records and follow up on the same to ensure that the community rules are followed.
• Conduct community aesthetic inspection on a regular basis (day and night).
• Raise and record any snags identified during the inspection and follow up with relevant department until issues are closed.
• Identify possible area / ideas to enhance the community to facilitate better customer experience.
• Monitor the performance of the service providers in coordination with the FM department.
• Assist the FM team with SLA/ KPI scoring.
• Identify and highlight HSE risks to the concerned team and ensure issues are addressed in a timely manner.
• Highlight any issues with value added services service providers.
• Monitor and audit the performance of FM team, to highlight any shortfalls from the team that may affect customer satisfaction.
• Suggest updates to the community guidelines and rules and regulations to the Manager – Property Management.
• Support Leasing team to ensure units’ readiness for prospective tenants’ viewing etc.
• Ensure that the community facilities are always in good condition.
• Make sure incident reports are issued and follow up with concerned departments to close the report

Reporting and Revenue Enhancement

• Support the line manager with day to day activities of the department to ensure higher level of customer satisfaction and profitability for the business.
• Prepare reports to provide the manager with timely information review of the property management activities and performance.
• Identify and propose additional revenue generation opportunities.
• Support management to facilitate the internal and external audits related to area of responsibility and if required provide reports to support the audit process.
• Identify and highlight any operational / organizational risks to the Manager

The ideal candidate for this position will have the following experience and qualifications:

• Bachelors’ degree in Business Administration, or similar
• Minimum 4-6 years of experience in a similar role.
• Middle East experience is preferred.
• Knowledge of applicable UAE laws and RERA regulations
• Excellent written and oral Arabic and English communication skills.
• Excellent business developments skills
• Customer relations and service orientation skills.
• Communication & networking skills with the ability to interact at all levels.

At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.

United Arab Emirates

Trending

About Dubai Holding Asset Management:

Dubai Holding Asset Management (DHAM) owns and operates an extensive portfolio of 20 landmark retail destinations and 15 residential communities. The Group plays a focal role in shaping Dubai's position as a global leader in business, tourism and leisure, contributing to its position as one of the world's most coveted and sought-after liveable destinations.

From hot-spot retail destinations like Bluewaters, JBR, Souk Madinat Jumeirah, Al Khawaneej Walk and The Outlet Village to popular attractions, including the Theatre of Digital Art, Madame Tussauds, Tr88house, Museum of Illusions, Dubai Holding Asset Management’s retail destinations captivate millions of visitors and tourists every year. Meanwhile, the niche and vibrant community centres as Bay Avenue, Mudon Community Centre, and Serena Marketplace play a vast role in enhancing the overall quality of life in residential communities, making neighbourhoods more vibrant and connected. In 2022, Dubai Holding Asset Management’s retail destinations collectively attracted over 28 million visitors and hosted over 75 events across the portfolio.

Dubai Asset Management maintains a substantial presence in Dubai with a leasing portfolio of 15 distinct residential communities, elevating the city’s global recognition as one of the most desirable and liveable destinations worldwide.

About the Job:

An opportunity has arisen for a Senior Executive - Property Managementto join Dubai Holding Asset Management. The main duties and responsibilities of this role:

Customer Management

• Follow up, address and resolve tenants’ complaints and keep updated records as appropriate.
• Facilitate the coordination between tenants and FM team for move-in and move out process.
• Coordinate with tenants to provide access for maintenance work when required.
• Prepare and send circulars and notices to tenants.
• Accompany RDC team during evictions.
• Negotiate renewal rates with the tenants and obtain approvals as per DOA.
• Attend to all deferral requests and obtain approvals as per DOA.
• Ensure that all documents are filed as per process as well as CRM system is updated regularly.
• Raise requests related to tenant early termination and waivers and send for approval by the line manager.

Community Management

• Identify violations within the community and issue violation / breaches notices accordingly and keep records and follow up on the same to ensure that the community rules are followed.
• Conduct community aesthetic inspection on a regular basis (day and night).
• Raise and record any snags identified during the inspection and follow up with relevant department until issues are closed.
• Identify possible area / ideas to enhance the community to facilitate better customer experience.
• Monitor the performance of the service providers in coordination with the FM department.
• Assist the FM team with SLA/ KPI scoring.
• Identify and highlight HSE risks to the concerned team and ensure issues are addressed in a timely manner.
• Highlight any issues with value added services service providers.
• Monitor and audit the performance of FM team, to highlight any shortfalls from the team that may affect customer satisfaction.
• Suggest updates to the community guidelines and rules and regulations to the Manager – Property Management.
• Support Leasing team to ensure units’ readiness for prospective tenants’ viewing etc.
• Ensure that the community facilities are always in good condition.
• Make sure incident reports are issued and follow up with concerned departments to close the report

Reporting and Revenue Enhancement

• Support the line manager with day to day activities of the department to ensure higher level of customer satisfaction and profitability for the business.
• Prepare reports to provide the manager with timely information review of the property management activities and performance.
• Identify and propose additional revenue generation opportunities.
• Support management to facilitate the internal and external audits related to area of responsibility and if required provide reports to support the audit process.
• Identify and highlight any operational / organizational risks to the Manager

The ideal candidate for this position will have the following experience and qualifications:

• Bachelors’ degree in Business Administration, or similar
• Minimum 4-6 years of experience in a similar role.
• Middle East experience is preferred.
• Knowledge of applicable UAE laws and RERA regulations
• Excellent written and oral Arabic and English communication skills.
• Excellent business developments skills
• Customer relations and service orientation skills.
• Communication & networking skills with the ability to interact at all levels.

At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.

The primary role of a Property Management Specialist is to acquire new contracts, identify potential properties for rent, build strong relationships with property owners, and develop comprehensive property management plans. The specialist must ensure all documentation is complete and compliant with RERA regulations.

The Property Manager sales executive should possess excellent communication skills and be responsible for managing units, collaborating with vendors and real estate brokers.

Key responsibilities include:

1. Overseeing the performance of managed units and ensuring high-quality service.
2. Coordinating with the maintenance team on interior and exterior property conditions.
3. Focusing on operational improvements and enhancing user experience.
4. Assessing tenants and resolving issues for the benefit of owners, tenants, and the company.
5. Maintaining records of tenancy contracts and updating CRM systems.
6. Issuing Ejari certificates to tenants.
7. Coordinating with the Owner Association to maintain building standards.
8. Administering tenant leases to ensure legal compliance.
9. Handling tenant requests and dispatching work orders.
10. Preparing internal purchase requests and ensuring legal compliance.
11. Negotiating maintenance contracts and adhering to procurement policies.
12. Managing and resolving maintenance requests from tenants.
13. Preparing annual property budgets.
14. Conducting move-in and move-out inspections.
15. Preparing units for lease in a timely manner.

Desired skills and expertise include:

• Attention to detail and strong verbal and written communication skills.
• Ability to perform under stress in a fast-paced environment.
• Self-motivated with multitasking, prioritization, and time management skills.
• Excellent customer service skills and ability to build relationships with internal and external stakeholders.

Qualifications:

• Minimum of 2 years of experience in Property Management.
• Proficiency in MS Word, Excel, and PowerPoint.

Compensation includes a fixed salary plus commission, employment visa, and health insurance.

Key Responsibilities

• Tenant Assistance: Provide support to tenants with queries related to maintenance, parking, contracts, cheques and other property services.

• Handling Enquiries: Respond to tenant and property owner queries regarding parking, maintenance, renewals, and other issues, ensuring timely and professional communication.

• Third Party Liaison: Follow-up on Ejari issuance, DEWA and chiller connection.

• Updating Trackers: Maintain accurate records of property details, tenant information, lease agreements, and renewals.

• Renewals: Generate Rental Index results, draft and send renewal notices within 100 days of expiry, complete process within 30 days of expiry

• Database Management: Enter new properties into CRM, reconcile CRM with contract details, master sheets and payment details

• Maintenance and Inspection: Receive and record requests.

• Reports: Prepare weekly reports for property portfolio

• Lease Drafting: Assist in the preparation and review of lease agreements and relevant documentation.

• Checklists and Documentation: Prepare checklists for property inspections, move-ins, and move-outs to ensure compliance with company standards.

• Property Manager Support: Assist the Property Manager with any additional tasks required for property management, including coordination with contractors and suppliers.

Qualifications, Skills and Competencies

Required

• Experience in administrative roles, ideally within the property management or real estate industry.

• Proficiency in Microsoft applications (Excel, Word, Outlook) and database management.

• Strong organizational skills and attention to detail.

Preferred

• Familiarity with property management software.

• Previous experience handling tenant enquiries and property documentation.

Skills and Competencies

• Strong communication skills to effectively respond to tenant and owner inquiries.

• Attention to detail when updating records, preparing documents, and managing lease renewals.

• Time management skills to handle multiple tasks and meet deadlines.

• Ability to work well in a team environment and support the Property Manager.

• Competitive salary based on experience and qualifications
• Opportunity to work with one of Dubai’s leading real estate firms
• A dynamic and professional work environment with growth opportunities
• Hands-on experience in the real estate industry with a supportive team

If you meet the requirements and are excited about this opportunity, apply now and become a part of the Driven Properties team!