7 Teller jobs in the United Arab Emirates

Location: Dubai and Abu Dhabi, UAE

Salary: AED up to 6000

We are seeking a customer-oriented Bank Teller to join our esteemed banking team. As a Bank Teller, you will be the first point of contact for our valued customers, handling their transactions efficiently and providing top-notch service. Your responsibilities will include processing cash deposits, withdrawals, and check cashing, as well as addressing customer inquiries. If you possess excellent communication skills, attention to detail, and a passion for customer satisfaction, we invite you to apply and become a vital part of our dynamic banking environment.

• High school diploma or equivalent
• Prior experience in customer service or banking of 2 years is an advantage
• Strong numerical and cash handling skills
• Ability to work in a fast-paced environment
• Excellent interpersonal and problem-solving abilities

Apply now to take your career in banking to the next level!

Careers for a Changing World of Islamic Banking.

Posted On 10 Sep, 2025

Type Retail Banking

Job Category Retail Banking

Job Purpose: To perform all financial transactions (cash, cheques & transfer) for individual or corporate customers, in risk free manner and maintaining the set service standards at all times.

Customer Service:

• Manages customer expectations for each transaction and ensure adherence to basic service standards.
• Reduce wait time & serve time by efficient handling process
• Handle all counter transactions accurately and swiftly in accordance with set process
• Handle customers with different demographics, without any bias on nationality

Teller Operations:

• Investigate thoroughly differences in books by following required process of checking reports, notes denominations etc.
• Report deviation exception to concerned authority
• Enhance usage of ATM & ensure minimum risk for ATM usage.
• To be alert on possible frauds.

Problem Solving and Team Support:

• Teller has to deal with financial transactions problems like cash shortage or excess
• Work closely with central operation to resolve customers' problems
• To eliminate risk of cash differences by following diligently the process set and ensures accurate receipt and delivery of cash to customers.
• Adhere to all polices and process to ensure an acceptable audit rating

Consumer Protection:

• Ensure compliance with consumer protection standards including treating customers fairly, providing accurate information about products or services, responding promptly and courteously to inquiries, complaints, and feedbacks, protecting customer data, identifying and reporting any suspicious or fraudulent activities, continuously improving customer service and keeping abreast of regulatory expectations and SIB Conduct Risk Framework and associated procedures.
• The employee should demonstrate a thorough understanding of Consumer Protection Regulations and adhere to the bank's standards for fair treatment of customers, ethical conduct, prompt resolution of customer complaints, provide accurate and comprehensive information to customers, and compliance with applicable laws and regulations. The employee should continuously strive to improve their knowledge of Consumer Protection Regulations and seek opportunities to provide input on bank policies and practices.
• Adhere to all bank's policies and procedures

Qualification, Experience & Other Skills

Minimum Qualifications: Diploma in Accounting, Information Administration, Banking

Minimum Experience: minimum 1-year experience as a teller and customer service agent in a bank.

Computers/ Systems / Software Skills: MS Office - Basic

Languages Proficiency: English Independent, Arabic Proficient

Careers for a Changing World of Islamic Banking.

Posted On 10 Sep, 2025

Type Retail Banking

Job Category Retail Banking

Job Purpose: To perform all financial transactions (cash, cheques & transfer) for individual or corporate customers, in risk free manner and maintaining the set service standards at all times.

Customer Service:

• Manages customer expectations for each transaction and ensure adherence to basic service standards.
• Reduce wait time & serve time by efficient handling process
• Handle all counter transactions accurately and swiftly in accordance with set process
• Handle customers with different demographics, without any bias on nationality

Teller Operations:

• Investigate thoroughly differences in books by following required process of checking reports, notes denominations etc.
• Report deviation exception to concerned authority
• Enhance usage of ATM & ensure minimum risk for ATM usage.
• To be alert on possible frauds.

Problem Solving and Team Support:

• Teller has to deal with financial transactions problems like cash shortage or excess
• Work closely with central operation to resolve customers' problems
• To eliminate risk of cash differences by following diligently the process set and ensures accurate receipt and delivery of cash to customers.
• Adhere to all polices and process to ensure an acceptable audit rating

Consumer Protection:

• Ensure compliance with consumer protection standards including treating customers fairly, providing accurate information about products or services, responding promptly and courteously to inquiries, complaints, and feedbacks, protecting customer data, identifying and reporting any suspicious or fraudulent activities, continuously improving customer service and keeping abreast of regulatory expectations and SIB Conduct Risk Framework and associated procedures.
• The employee should demonstrate a thorough understanding of Consumer Protection Regulations and adhere to the bank's standards for fair treatment of customers, ethical conduct, prompt resolution of customer complaints, provide accurate and comprehensive information to customers, and compliance with applicable laws and regulations. The employee should continuously strive to improve their knowledge of Consumer Protection Regulations and seek opportunities to provide input on bank policies and practices.
• Adhere to all bank's policies and procedures

Qualification, Experience & Other Skills

Minimum Qualifications: Diploma in Accounting, Information Administration, Banking

Minimum Experience: minimum 1-year experience as a teller and customer service agent in a bank.

Computers/ Systems / Software Skills: MS Office - Basic

Languages Proficiency: English Independent, Arabic Proficient

Role Overview

As a Teller, you will be the first point of contact for our customers, delivering excellent service while managing cash transactions, deposits, withdrawals, and other banking services. You will play a vital role in ensuring compliance with bank policies, risk management, and regulatory guidelines.

Open Vacancies

• Teller Ras Al Khaimah Branch (Candidate must be residing in Ras Al Khaimah)
• Teller Abu Dhabi Branch (Candidate must be residing in Abu Dhabi)

Applications from candidates living in other Emirates will not be considered.

Key Responsibilities

• Handle daily cash transactions including deposits, withdrawals, and transfers
• Ensure accuracy in cash handling, counterfeit detection, and end-of-day balancing
• Deliver courteous and efficient service to customers, resolving queries effectively
• Adhere to bank policies, procedures, AML/KYC requirements, and regulatory guidelines
• Support branch operations and promote the banks products and services

Requirements

• Nationality: UAE Nationals only (Emirati)
• Education: Minimum High School Diploma; Bachelors degree preferred
• Experience: Minimum 1 year of experience as a Teller or Cashier in a Bank or Exchange House
• Location: Must be residing in either Ras Al Khaimah (for RAK role) or Abu Dhabi (for Abu Dhabi role)