1 315 Emirates Nbd jobs in the United Arab Emirates

Job Description

The Retail Banking Executive for Auto Loans plays a pivotal role in the banking sector, focusing on providing customized auto loan solutions to meet the financial needs of clients. This position is integral to driving the bank's growth in the auto loan segment by leveraging insight into market trends, customer behavior, and organizational capabilities to optimize sales and service offerings. You will work closely with clients, ranging from individual customers to small businesses, assisting them in securing financing for their automotive needs. Your role is also to ensure customer satisfaction by providing timely and accurate information, handling customer queries with professionalism, and maintaining high standards of service excellence. The position will require collaboration with cross-functional teams and continuous learning to stay abreast of the latest financial products and regulatory changes affecting auto loans.

Responsibilities

• Develop and maintain strong client relationships to drive auto loan sales.
• Analyze client requirements and provide tailored auto financing solutions.
• Collaborate with branch teams to achieve banking targets for auto loans.
• Ensure compliance with financial regulations and internal banking policies.
• Maintain comprehensive knowledge of automotive market trends and loan products.
• Assist clients throughout the loan application and approval process.
• Provide expert guidance on loan terms and repayment plans to customers.
• Monitor and report auto loan portfolio performance to upper management.
• Conduct market research to identify opportunities for growth in auto loans.
• Organize workshops and seminars to promote auto loan products effectively.
• Respond promptly to client inquiries and resolve any issues efficiently.
• Track industry innovations and incorporate them into the sales strategy.

Requirements

• Bachelor s degree in Finance, Business Administration, or related field.
• Minimum of three years of experience in retail banking or finance.
• Proven track record in sales and customer relationship management.
• Strong knowledge of auto loan products and financial regulations.
• Exceptional communication skills with the ability to influence and negotiate.
• Proficient in using banking software and Microsoft Office applications.
• Ability to work collaboratively in a team environment and independently.

The RBS Auto Loans Unit is the sales channels under Retail banking, catering to the auto loans requirements of existing Emirates NBD & new to bank customers in UAE. The unit's core responsibility is to increase the market share of Auto Loan Business and function in line with the Group's overall business strategy.

The DSF Auto Loan Unit is responsible to manage auto dealerships in UAE and generating maximum share of business for the bank. It's also handled Fleet business, referral business from Call center, Personal banking, Priority Banking, and Private banking units. It also accountable for fulfilling the loan requirements of Emirates NBD branch business & staff credit Unit.

The unit will also focus on cross selling of other retail banking products such as Credit Cards, Motor Insurance, accounts, etc. to increase the profitability of the unit and the overall revenue for Retail Bank.

• To increase sales acquisition of Auto Loan in retail banking.
• Unique contribution of job holder is to achieve given targets and provide new and existing customers high standards of customer service.
• Provide professional and expert advice on products & services to customers and business leads to other units to ensure that business opportunities are realized.
• To proactively contact customers in portfolio in order to capture higher share of wallet by cross-selling products and marketing new products and services.

Accountable for regular monitoring of client satisfaction and service quality levels by ensuring that client expectations are consistently met and exceeded.

• DRIVING LICENSE IS MUST

• Education

• General

• Professional

• Graduate / High school + 2 years' experience
  MBA / BBA

• Experiences

(Years & Type)

• Industry

• Regional
  Functional

• Banking / Retail Sales

• International / GCC and UAE
  Selling & Marketing Skills

• Knowledge & Skills

• Technical

• Managerial

• Basic Knowledge of operating systems

• Selling & Marketing Skills
  Having good inter / intra Personal Skills

• Behavioral Competencies

• Thinking Related

• People Related

• Self Related

• Excellent

• Acceptable & Good Team Player
  Self-Motivated / Hardworking / Focused & Enthusiastic

• Personal Profile

• Age

• Nationality

• Gender
  Any Other

• 21-40yrs old

• Any Nationality
• Any
• Nil

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Job Description

As a Retail Banking Executive specializing in Auto Loans, you will play a crucial role in driving the financial growth of the bank by focusing on the auto lending sector. Your expertise in customer service, combined with your knowledge of banking operations and loan products, will help provide clients with tailored auto loan solutions. You will be responsible for evaluating loan applications, maintaining an active pipeline of prospects, and ensuring compliance with bank policies and procedures. The ideal candidate will have exceptional communication skills, strong analytical abilities, and a passion for customer satisfaction. By leveraging your deep understanding of the retail banking landscape, you will contribute significantly to the bank's customer acquisition and retention efforts.

• Conduct detailed assessments of auto loan applications to determine eligibility and compliance.
• Develop and maintain a strong pipeline of auto loan prospects through proactive outreach.
• Provide personalized financial advice to clients regarding auto loan options and terms.
• Collaborate with branch staff to optimize auto loan marketing strategies and execution.
• Ensure all loan documentation is accurate and complies with banking regulations.
• Analyze market trends and competitor activities to identify new business opportunities.
• Build strong relationships with car dealerships to enhance loan product offerings.
• Assist in the development of new auto loan products and services based on market insights.
• Conduct regular follow-ups with clients to ensure timely loan repayment and satisfaction.
• Train and mentor junior staff about auto loan products and best practices.
• Report to senior management on loan performance metrics and pipeline activities.
• Work collaboratively with other banking departments to enhance customer experience.

• Bachelor's degree in finance, business administration, or a related field.
• Minimum of 3 years experience in retail banking or auto lending sector.
• Strong understanding of banking regulatory requirements and loan documentation.
• Exceptional communication and negotiation skills with a customer-focused approach.
• Proficiency in using banking software and customer relationship management tools.
• Ability to analyze financial statements and credit reports effectively.
• Strong problem-solving skills and the ability to handle sensitive customer situations.

Company Industry

• Recruitment
• Placement Firm
• Executive Search

Department / Functional Area

• Store Operations (for Retail Industry)

Keywords

• Retail Banking Executive - Auto Loan

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• Leverage acquisition and attrition campaigns to enhance customer experience and drive desired Net Promoter Score behavior.
• Develop streamlined business Management Information System MIS reports, ensuring accurate data for informed decision-making.
• Contribute to organisational and departmental change initiatives by identifying opportunities for improvement and recommending best practices.
• Manage personal performance in line with the Bank's people management policies, procedures, and processes to maximise own contribution to business success.

• A minimum of 5 years' relevant banking/financial services experience.
• A Bachelor's Degree in Business Administration or Finance/Economics.
• In-depth technical knowledge of retail banking products and services.
• Numerical and financial analysis skills.

About Retail Banking

Retail Banking Group (RBG) supports customers in managing their finances through expert advice and a full suite of specialist products and services. Key responsibilities include launching and managing acquisitions attrition deepening and cross-sell campaigns along with tracking effectiveness of marketing/sales programmes and campaigns launched to build market share through positive customer experience and drive desired Net Promoter Score behaviour working closely with other business segments for seamless integration of customer segments and track competition for new product introduction and changes in pricing.

We are looking for an experienced professional to join our team as a Senior Specialist. This is a challenging and rewarding role that requires a strong background in retail banking and excellent communication skills. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.

As a Senior Specialist, you will be responsible for managing and executing key projects and initiatives across the organisation. Your primary objective will be to deliver high-quality results while providing exceptional support to colleagues and stakeholders.

Benefits:

• Competitive salary: AED 16500 - AED 27500 per month. Additionally, all employees are eligible to participate in one of our variable pay plans.
• Comprehensive benefits package: Market-leading medical insurance group life and personal accident insurance paid leave and airfare employee preferential rates on loans and finance facilities staff discounts and offers and children education assistance for certain job levels.
• Flexible working options: We understand the importance of work-life balance and offer flexible working arrangements subject to eligibility and job requirements.
• Learning and development opportunities: We value continuous learning and personal development through instructor-led courses e-Learning catalog on-the-job training and professional development programs.

What We Offer:

We offer a comprehensive rewards package that includes competitive salaries, bonuses, stock options, health benefits, retirement savings, and more. Our total rewards program is designed to attract, retain, and reward top talent. Join us and discover why we're one of the most respected banks in the industry.

About Us:

We are a leading financial institution dedicated to creating a respectful caring and disciplined work environment that aligns with your career ambitions. Our company culture values innovation diversity and inclusion, and we strive to provide a supportive and engaging workplace for all our employees. At ADCB, we believe in empowering our employees to succeed and grow in their careers, and we invest heavily in developing our people through various learning and development programs.

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Contribute to business requirements gathering workshops with senior stakeholders.

Understand end-to-end user journeys and develop business solutions.

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Collaborate with Product Owners and Tech Leads to prioritize MVPs during sprint cycles and manage backlogs.

Participate in sprint planning, scrum meetings, refinement sessions, retrospectives, and other team activities.

Enforce common structures and guidelines for Business Analyst methodologies in requirement management.

Utilize communication tools like Jira and Tracker Boards effectively.

Encourage team self-organization and empowerment.

Share industry best practices in Agile methodologies.

Provide consultancy, technical guidance, and leadership across teams.

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Engage actively in organizational Agile activities.

Support and promote automated development processes.

Assist teams in implementing process improvements identified during retrospectives.

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Role SummaryFirst Abu Dhabi Bank (FAB) is hiring a Teller for its Dubai branch to deliver seamless front-office banking transactions, uphold high service standards, and promote digital channel adoption. This customer-facing role is vital in enhancing the daily banking experience while maintaining compliance, risk controls, and operational excellence.

Job DetailsLocation: United Arab Emirates

Location: Dubai

Industry: Banking / Mortgage Professionals

Function: Customer Service

Gender: Any

Candidate Nationality: Any

Candidate Preferred Location: Any

Job Type: Full-time

What You ll Do

* Handle cash transactions including deposits, withdrawals, inter-account transfers, and safe/vault reconciliation

* Process demand drafts, telegraphic transfers, travellers cheques, IPOs, and returned outward clearings

* Assist customers with cheque collection, posting vouchers, updating currency boards, and banking product queries

* Ensure 100% accuracy in transaction processing with zero income leakage or compliance errors

* Answer phone inquiries professionally and escalate as needed

* Actively promote and demonstrate FAB s online/mobile banking applications to walk-in customers

* Generate qualified leads for retail banking products by identifying customer needs

* Support branch management in daily operations and complete mandatory trainings

* Represent FAB values to achieve NPS (Net Promoter Score) targets and maintain high customer satisfaction

* Maintain meticulous documentation and file management as per bank procedures

Ideal Profile

* High school diploma or equivalent

* Minimum 2 years of front-line banking experience, preferably in UAE retail banking

* Knowledge of core banking services, transaction protocols, and customer service practices

* Strong numerical accuracy, attention to detail, and cash handling discipline

* Familiar with online/mobile banking tools and able to guide customers through digital onboarding

* Excellent communication and interpersonal skills

* Willingness to cross-sell and promote FAB products

We Are Hiring - Relationship officers

We are looking for passionate and driven Sales Executives to join us in promoting personal finance / credit card products and providing financial solutions to customers.

Whether you are a fresher eager to start your sales career or an experienced professional ready to take the next step, this is your chance to grow with one of the leading financial service providers in the UAE.

What We Offer:

Competitive salary AED 3,000 - 5,000 (based on experience)

• attractive incentives

Opportunity to work with leading UAE banks

Supportive work culture & regular training

Career growth & advancement opportunities

Requirements:

Excellent communication & interpersonal skills

Ability to build and maintain client relationships Generate leads through referrals & cold calling

Understand customer needs and recommend financial solutions

Motivated to achieve monthly sales targets

Location: Dubai, UAE

Apply Now:

***Please send your updated CV to the mentioned email and WhatsApp number:

***

Role Summary

First Abu Dhabi Bank is seeking a Relationship Manager to join our Retail Banking division in Dubai, UAE. This role is focused on customer acquisition, portfolio management, and relationship development within the UAE s competitive retail banking sector. This is an excellent opportunity for professionals looking to contribute to a bank known for its inclusive environment, innovation, and market leadership in the GCC.

Employment Overview

Location: United Arab Emirates

Location: Dubai

Industry: Banking / Mortgage Professionals

Function: Customer Service

Gender: Any

Candidate Nationality: Any

Candidate Preferred Location: Any

Job Type: Full-time

Key Responsibilities

Acquire new retail clients by understanding their financial needs and aligning banking solutions accordingly

Develop and maintain account plans and ensure continuous updates on pipeline and customer development

Build strong relationships with clients and act as their primary point of contact

Conduct client meetings and deliver excellent service to enhance client loyalty and satisfaction

Promote cross-selling by working closely with internal product teams

Maintain in-depth awareness of clients portfolios, usage of services, and potential upselling opportunities

Coordinate internally with Operations, Legal, Risk, and other departments to meet client servicing expectations

Ensure full adherence to regulatory and compliance frameworks, as well as FAB's internal policies

Candidate Requirements

Bachelor s degree in Business Administration, Banking, Finance, or related field

Minimum of 5 years experience in retail customer relationship management

Mandatory certifications: CISI Level 3 and UAE Rules & Regulations (SCA certification)

Strong communication, interpersonal, and portfolio management skills

Excellent understanding of retail banking products and UAE regulatory environment

My client are a regional bank looking for a Head of Retail Banking to join their growing team.

Formulate Retail Banking budget and develop capability to achieve set targets as per the bank's strategy.

Generating revenue and driving growth in market share in the Retail banking business through the implementation of effective strategies for Sales, Customer Retention and Market penetration.

Drive the bank's profitability objective by growing a balanced portfolio within the retail segment by initiating partnerships to drive profitable products with key partners alongside other initiatives.

Champion and manage business acquisition strategy for the segment through retention,generic growth, and acquisition of new customers. Acquiring and developing new key accounts and strategic partnerships by reactivating dormant accounts.

Strong ability to adapt to evolving customer needs and preferences.

Select Banking Develop strategies to attract and retain high-value customers, delivering personalized banking solutions and wealth management services while also ensuring the delivery of exceptional customer experiences.

Lead the retail banking team towards fostering strong client relationships, driving revenue growth, and solidifying the bank's reputation as a premier provider of tailored financial solutions for retail customers.