445 Business Analyst jobs in the United Arab Emirates

Are you an experienced Business Analyst looking for an exciting opportunity in Abu Dhabi? We are seeking a proactive problem-solver who thrives in a fast-paced environment and enjoys working with cross-functional teams to deliver impactful solutions.

Your Role :

• Work closely with stakeholders to gather and document business requirements
• Develop and optimize business process models and workflows
• Collaborate with teams to design and implement innovative solutions
• Leverage data analytics and visualization tools to provide key insights
• Lead workshops and meetings to align business goals with technical strategies
• Ensure seamless integration between business needs and technical solutions

Qualifications, Experience & Skills required :

• Bachelors degree in Business Administration, Information Systems, or related field
• 6 years of experience as a Business Analyst
• Strong analytical and problem-solving abilities
• Excellent communication and stakeholder management skills
• Business Analysis certification (CBAP, CCBA, or similar) - Essential
• Familiarity with data analytics, reporting tools, and automation technologies

If you're looking for a role where you can make an impact, work with top professionals, and contribute to exciting projects , apply today!

Dubai, United Arab Emirates | Posted on 03/28/2025

The Business Analyst is responsible for developing products by identifying potential initiatives, conducting market research, generating product epics, time-integrated plans for development, and designing product strategies aligned with the client's business goals. You will partner with seasoned teams to plan, drive, and execute key product initiatives that cover multiple features.

Job Description:

• Requirements Gathering: Collaborate with stakeholders, including business users, product owners, and IT teams, to understand and document business requirements. Conduct interviews, workshops, and analyses to elicit and prioritize requirements.
  
• Business Process Analysis: Analyze current processes and workflows to identify inefficiencies, bottlenecks, and areas for improvement. Propose streamlined processes and system enhancements to optimize operational efficiency.
  
• Data Analysis: Analyze large datasets related to customer behavior, risk management, and financial performance. Identify trends, patterns, and insights to support data-driven decision-making.
  
• System Analysis and Design: Assess existing banking systems and applications to identify gaps and propose enhancements or new solutions. Collaborate with IT teams to define functional specifications, conduct feasibility studies, and support system implementation and testing.
  
• Regulatory Compliance: Stay updated on banking regulations and compliance requirements. Ensure that proposed solutions and system changes align with regulatory guidelines and industry best practices.
  
• Risk Assessment: Identify and assess risks associated with banking operations, processes, and systems. Collaborate with risk management teams to develop strategies for risk mitigation and compliance.
  
• User Acceptance Testing (UAT): Define UAT scenarios and test cases. Collaborate with business users to conduct UAT, ensure system functionality meets business requirements, and validate end-to-end processes.
  
• Documentation and Reporting: Prepare comprehensive documentation including business requirements, process flows, functional specifications, and user manuals. Generate reports and presentations to communicate findings, recommendations, and project status to stakeholders.
  
• Stakeholder Management: Build strong relationships with business users, project managers, IT teams, and other stakeholders. Facilitate communication and collaboration to ensure alignment between business needs and IT solutions.
  
• Continuous Improvement: Monitor system performance, gather user feedback, and identify opportunities for continuous improvement in processes, systems, and customer experiences.
  
• Project Definition & Design:
  
• Participate in exploratory discussions regarding desired business operations performance improvements.
  
• Review and analyze current IT systems, documentation, and work process requirements to identify system capability gaps.
  
• Document current – and future – business/system/data flows.
  
• Development & Testing:
  
• Work with the development team in an advisory capacity to produce new systems.
  
• Work with the testing team to develop relevant test scenarios and testing plans.
  
• Implementation, Maintenance & Monitoring:
  
• Facilitate implementation or roll-out of new functionality (e.g. assist with the design, development, and sometimes delivery of training for end users).
  
• Plan and develop strategies to convert data from the current system to the new structure, if required.
• Process Review & Enhancement: Perform continuous reviews of a process or system to align processes with changing business conditions and new products and service offerings.
  

Needed Competencies:

• Strategist and tenacious in delivery.
  
• Entrepreneurial and innovative mindset.
  
• A well-organized team player.
  
• Quality-Based Thinking.
  
• Great written and verbal communication skills.
  
• Critical thinking skills.
  
• Time management.
  
• Negotiation.
  

• Ability to work with remote teams.
  
• Ability to manage tough clients and stakeholders.
  
• Product Management Mindset.
  
• Project Management Skills.
  
• Planning and Pricing knowledge.
  
• Agile Mindset.
  
• Requirements Analysis.
  
• Financial Planning and Strategy.
  
• Proficient in UML with hands-on project experience.
  

• Professional certifications such as CBAP (Certified Business Analysis Professional) or CCBA (Certification of Capability in Business Analysis).
  
• Knowledge of project management methodologies and tools is a plus.
  

• Bachelor of Science, Engineering, technology, business, management information systems, economics.
  
• Agile certification from a reputable methodology provider (Scrum Alliance, SAFe).

3+ years of experience as a software Business Analyst.

3+ years of working knowledge of agile methodology, techniques, and frameworks, such as Scrum or Kanban, to deliver software solutions.

Our Mission is to Simplify Life. We are looking to Simplify and automate complex decision-making for customer-centric industries, like Utilities, Financial Services, Logistics, and commerce, that drive the world's economies, and you have the chance to join the revolution. We are trying to solve huge challenges in today's enterprise that are directly impacting the employee and customer experience.

What can we promise you:

You’ll join a global family of awesome, passionate people that are working together to build a sustainable, scalable ecosystem committed to using logic to create a better experience.

We want you to help us become better. You will be empowered to drive change and innovate.

That we will invest in you. We will give you the opportunity to master your domain and drive excellence.

A leading afterschool learning center is looking for a dynamic and results-driven student recruitment associate with a strong background in sales, marketing, and student recruitment within the education industry. As a student recruitment associate, you will play a vital role in providing academic counseling, driving student enrollments, and executing sales strategies to increase admissions.

• Counsel prospective students on academic programs, admissions procedures, and program options.
• Convert inquiries into enrollments through proactive engagement via phone, email, WhatsApp, and face-to-face meetings.
• Maintain and update the student database to track leads and conversions.

• Generate leads through direct marketing, cold calling, and networking.
• Focus on conversion of leads to students, student management support, and upselling to higher programs.
• Conduct sales presentations and participate in exhibitions, recruitment fairs, and promotional events.
• Develop relationships with parents, students, educational agents, corporate clients, and partner institutions.

• Ensure a smooth onboarding process for new students.
• Provide individualized academic counseling to students and their families.
• Assess students’ academic strengths and weaknesses and develop personalized study plans.
• Collaborate with teachers and staff to provide an optimal learning environment.
• Monitor student academic progress and provide regular feedback to parents and guardians.

• Bachelor’s degree in counseling, marketing, sales or related field.
• Experience: Minimum 2–3 years in student recruitment, admissions, sales, or academic counseling within the education industry.
• Skills:
  • Proven sales & marketing expertise with a track record of meeting or exceeding targets.
  • Strong understanding of the school curriculum taught in Dubai (UK, IB, and American curriculum).
  • Proficient in Microsoft Office and other relevant software.
  • Strong problem-solving and decision-making abilities.
  • Strong customer relationship management and negotiation skills.
  • Ability to conduct cold calling, B2B/B2C sales, and lead conversion.

If you are passionate about education and dedicated to helping students succeed, we encourage you to apply today!

We are seeking a skilled Business Analyst to support a key initiative within the transport sector. This is a fantastic opportunity to work on impactful projects in a fast-paced, agile environment. The successful candidate must be fluent in Arabic and experienced in business analysis and stakeholder engagement.

Key Responsibilities:

• Collaborating with stakeholders to elicit and analyse business requirements.
• Operating within Agile and Scrum frameworks to support delivery teams.
• Translating business requirements into user stories and ensuring clarity for development teams.
• Using SQL to query and analyse data to inform decision-making.
• Preparing clear and engaging data visualisations and presentations.
• Managing backlogs and tasks using tools such as TFS or Jira.
• Writing test cases and facilitating the User Acceptance Testing (UAT) process.
• Supporting process improvement through business process modelling.
• Contributing to product design with an understanding of UX/UI best practices.
• Communicating effectively with stakeholders at all levels, both in writing and verbally.
• Applying strong interpersonal skills to manage stakeholder relationships and resolve conflicts.
• Approaching challenges with a solution-focused and analytical mindset.

Requirements:

• Previous experience in a Business Analyst role, ideally within an agile delivery environment.
• Fluency in Arabic is essential.
• Strong technical capability, particularly in handling and interpreting data.
• Excellent communication, facilitation, and stakeholder management skills.

Fakeeh University Hospital delivers the best possible outcomes for its patients through smart technology and academic strengths. Built on an integrated healthcare model, the hospital brings you the legacy of over four decades of compassionate care – drawn from the renowned Fakeeh Care group based in Saudi Arabia.

Fakeeh University Hospital is made up of like-minded healthcare providers, working towards a common goal, which is, delivering quality healthcare to people all around the world. Our passionate staff members have years of experience within and outside the country.

Fakeeh University Hospital is a digital hospital, having fully integrated electronic medical records, supporting improvements to the quality and efficiency of healthcare services for patients and the community at large. Additionally, we operate an efficient emergency department

We are seeking a detail-oriented and strategic Business Analyst to join our team. The successful candidate will be responsible for analyzing business processes, identifying areas for improvement, and working closely with stakeholders to develop data-driven solutions that support organizational goals.

Key Responsibilities:

• Collaborate with stakeholders to gather, analyze, and document business requirements.
• Evaluate current business processes and identify opportunities for process improvement.
• Translate business needs into functional specifications and use cases.
• Facilitate meetings and workshops to elicit and validate requirements.
• Develop workflow charts, diagrams, and reports to support analysis and recommendations.
• Work closely with cross-functional teams to implement solutions.
• Assist in project planning, monitoring, and reporting activities.
• Support the development of business cases and feasibility studies.
• Monitor and report on key performance indicators (KPIs).

Qualifications

• CA/ACCA part qualified
• Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
• Strong written, verbal and collaboration skills
• UAE Healthcare background is a must
• Power BI development know-how

Location: Dubai, UAE (Onsite)
Employment Type: Full-Time
Company: ITHR Technologies Consulting LLC

ITHR Technologies Consulting LLC is a leading IT and recruitment solutions provider, helping global clients leverage cutting-edge technology and talent. Our Finance and IT teams work hand-in-hand to drive innovation, process improvements, and meaningful business value.

We are looking for an experienced Business Analyst with strong expertise in the Finance domain. The ideal candidate will bridge the gap between financial business requirements and IT solutions by gathering requirements, analyzing processes, and driving system enhancements that enable smarter decisions across the organization.

• Partner with Finance, IT, and other business stakeholders to elicit, document, and manage business requirements.

• Analyze financial processes (e.g. accounting, reporting, FP&A, compliance) and identify areas for automation or optimization.

• Translate business requirements into clear, actionable functional specifications and user stories.

• Develop process maps, data flow diagrams, and financial models to support solution design.

• Assist in the implementation of financial systems (ERP, Treasury, etc.), liaising between technical teams and end-users.

• Support testing, training, and change management activities for new finance tools and processes.

• Ensure that solutions comply with applicable financial regulations and company policies.

• Provide regular updates and reports to stakeholders on progress, risks, and milestones.

• Bachelors Degree in Finance, Accounting, Business Administration, or a related field.

• Proven experience (3+ years) as a Business Analyst, ideally in the Finance domain.

• Strong understanding of financial processes (e.g. GL, AP/AR, budgeting, financial reporting).

• Experience working on ERP systems, financial reporting tools, or Treasury solutions.

• Excellent analytical and problem-solving skills.

• Strong communication skills to collaborate with cross-functional teams and senior leadership.

• Ability to translate complex financial concepts into technical and business requirements.

• Familiarity with process modeling tools and techniques (e.g. BPMN, Visio).

• Relevant certifications (CBAP, CBA, Finance qualifications, etc.) are a plus.

• Work on meaningful finance and IT transformation projects across multiple industries.

• Competitive salary & benefits.

• Growth opportunities and continuous professional development.

• Collaborative and supportive work environment.

If you're excited by the opportunity to enhance financial operations and systems at ITHR Technologies Consulting LLC, please submit your application via LinkedIn or send your CV to

We are seeking a skilled and detail-oriented Business Analyst to join a renowned semi-government organization based in Dubai. The ideal candidate will play a key role in evaluating and optimizing the organization’s internal CRM system, fostering effective cross-departmental collaboration and delivering data-driven insights to enhance operational efficiency and business performance.

This is a 12 month renewable contract based on performance.

Key Responsibilities:

• Conduct detailed analysis of the organization’s CRM tool to identify opportunities for enhancement and automation.
• Collaborate cross-functionally with departments to gather requirements, understand business challenges, and deliver tailored solutions.
• Translate business needs into clear functional specifications and work closely with technical teams to implement changes.
• Act as a key liaison between business stakeholders and IT, ensuring alignment of technology solutions with business goals.
• Monitor and report on system usage, issue trends, and resolution effectiveness, providing recommendations for continuous improvement.
• Facilitate workshops, meetings, and presentations with various internal teams to drive alignment and clarity.
• Contribute to change management and training efforts during implementation or upgrade phases of systems and tools.
• Conduct user acceptance testing (UAT), training, and post-implementation support.

Qualifications & Skill Requirements:

• Minimum 4–6 years of experience as a Business Analyst, preferably in ERP/CRM implementation.
• Bachelor's degree in Business Administration/Information Systems or a related field.
• Proven expertise in stakeholder engagement, with excellent communication & interpersonal skills.
• Strong analytical thinking and problem-solving skills, with the ability to handle complex data and translate it into actionable insights.
• Proficient in documentation, process mapping, and business requirement gathering techniques
• Ability to manage multiple priorities in a fast-paced environment with a proactive & solution-focused mindset

Availability:

Preference will be given to candidates who are immediately available or can join within 30 days of receiving an offer.We are looking for a candidate who will be able to work in United Arab Emirates.

Please apply with your resume and remember to provide us with your contact details.

We will review your job application within 7 working days. Should your profile fit the requirements of the role a consultant from Edari will be in touch with you to get a deeper understanding of your profile, to discuss the role in more detail and potential next steps.

To conduct business analysis and assist in implementing technology solutions in an efficient way by determining the requirements and communicating them clearly to stakeholders.

Be a Technology advisor and subject matter expert on Consumer (Retail) Channel Banking Internet Banking, Mobile banking, SMS banking, Wearable banking platforms that support digital transformation.

Establish trusted partnerships with Business, Product Owners, Operations and processing teams, Vendors, Technology and other internal teams.

• Generic Accountability
• Seconded from Business, on need basis; Co-exists along with PO only in small & large initiatives for administrative support
• Perform business analysis, enhancements and changes
• Assist in developing business and operational processes and to participate in the developing system training artefacts
• Defines service value chains and detailed processes
• Articulates functional / non-functional requirements

(Specific accountabilities unique for the role which are not covered in Section 4)

• Convert specified and unspecified business needs to technology specifications
• Articulate current and future capabilities clearly and confidently to business and technology stakeholders.
• Understanding of business and technical architecture, system features and ability to apply this knowledge in projects.
• Conceptualize & review solutions for the requirements raised by business teams and coordinate with required stakeholders for delivery.
• Participate in all project related activities with regards to requirements gathering, planning, implementation, as well as system & user acceptance testing, GO LIVE and post production support.
• Support the Program/project managers and Product Owner in driving the project delivery and meeting business objectives.
• Relentlessly be the voice of business and customer while driving technology led business solutions.
• Conduct end user training and ensuring the required knowledge transfer to key team members is set in place.

• Bachelors degree in related discipline.
• 7-10 years of Experience as a BA, preferably in BFS domain
• Working Knowledge of relevant Microsoft applications, including Excel, Powerpoint, Visio
• Experience with customer-facing digital channels like Internet and Mobile banking applications
• Proficient experience with data visualization
• Proven capabilities in project and user-testing management
• Proficient technical writing capabilities
• Proven analytical abilities
• Hands-on experience generating process documentation and reports
• Proficiency in Statistical languages, statistical software is good to have
• Extensive analytical capability with use of tools
• Experience in business change through analytical skills
• Knowledge of Agile product ownership practice

We are seeking a highly skilled and experienced Business Analyst with a strong background in the banking domain to manage our Administration ERP and HR systems. The ideal candidate should have a deep understanding of banking operations, strong analytical skills, and experience in requirements gathering, process analysis, and system implementation.
Responsibilities:

• Business Analysis:
  • Elicit, analyze, and document business requirements for Administration ERP and HR systems.
  • Conduct workshops, interviews, and surveys to gather information from stakeholders.
  • Analyze existing processes and identify opportunities for improvement.
  • Develop detailed functional specifications and user stories.
• System Implementation:
  • Collaborate with technical teams to design and implement solutions.
  • Configure and customize the Administration ERP and HR systems to meet business needs.
  • Test and validate system functionalities to ensure quality and accuracy.
  • Support the deployment and go-live phases of the project.
• Process Improvement:
  • Identify and implement process improvements to optimize efficiency and effectiveness.
  • Develop and document new processes and procedures.
  • Train and educate users on system functionalities and best practices.
• Data Analysis:
  • Analyze system data to identify trends, patterns, and insights.
  • Generate reports and dashboards to monitor key performance indicators.
  • Support data migration and integration activities.
• Stakeholder Management:
  • Build strong relationships with key stakeholders, including business users, IT teams, and vendors.
  • Communicate effectively with stakeholders at all levels, both verbally and in writing.
  • Manage expectations and resolve conflicts.
• Change Management:
  • Assess the impact of system changes on business operations.
  • Develop change management plans and communicate effectively with stakeholders.
  • Support users through the change process.

Minimum Requirements:

• Proven experience as a Business Analyst in the banking industry, with a focus on Administration and HR systems.
• Strong understanding of banking operations, Administration vendor and contract management, Invoice and payment processing, Asset management, HR processes, payroll, and employee management.
• Experience with ERP and HR systems, such as Oracle, SAP, Workday, or similar.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and accuracy.
• Knowledge of SQL and data analysis techniques is a plus.
• Preference for candidate who can join immediately or within short notice period.