58 Hospital jobs in the United Arab Emirates
Patient Experience Manager | Healthcare | Hospital | Jobs in Dubai
Posted 3 days ago
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Patient Experience Manager | Healthcare Guest Relations Manager | Premium Hospital Patient Services | Jobs in Dubai
Location: Muhaisnah 1, Dubai, United Arab Emirates
Industry: Healthcare / Patient Services / Hospitality
Reports To: Hospital Administration / Foundation Leadership
Salary (tax-free): Please fill in your expectation in the application
About the RoleOur client, a prestigious Charity Foundation established in 2022 by a legacy family group with an 85-year history in the UAE, is seeking a Patient Experience Manager to join their new premium hospital in Dubai. The Foundation focuses on healthcare and education, providing a secure and dynamic environment that fosters growth and development.
This is a unique opportunity to contribute to a foundation-led healthcare initiative at a premium facility. The successful candidate will be responsible for designing and implementing a world-class patient experience, ensuring service excellence and customer satisfaction throughout the patient journey. Candidates with experience in healthcare or high-end hospitality will be ideally suited for this role.
Key Responsibilities- Lead, plan, and implement a premium patient experience strategy across all hospital touchpoints.
- Ensure every patient receives a seamless, compassionate, and high-quality service from admission to discharge.
- Collaborate with medical, nursing, and administrative teams to integrate patient feedback into service improvements.
- Develop, implement, and monitor patient experience policies, standards, and training programs.
- Conduct regular assessments and satisfaction surveys to measure and improve the patient journey.
- Manage escalated concerns and resolve issues with empathy and professionalism.
- Benchmark patient service standards against best practices in both healthcare and luxury hospitality.
- Train and mentor staff to deliver premium, patient-focused service.
- Proven track record in a similar role within healthcare or luxury hospitality.
- Strong understanding of premium patient or customer experience management.
- Excellent communication, leadership, and interpersonal skills.
- Healthcare / medical knowledge is not required, but prior exposure is an advantage.
- Professional, polished, and customer-focused personality with attention to detail.
- Stable and secure work environment within a prestigious Foundation.
- Excellent career growth and long-term opportunities.
- Competitive compensation package and benefits as per UAE Labour Law.
- Patient Experience Manager
- Guest Relations Manager Healthcare
- Patient Services Manager
- Healthcare Customer Experience Lead
Please fill in all the fields and submit your CV to this job post.
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#J-18808-LjbffrHospital Director
Posted today
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Job Description
Freelancer Prox is the first platform to provide a fully cost-free experience for both recruiters and job seekers. By creating a professional profile, candidates can enhance their global visibility and significantly increase their chances of being hired quickly for both remote and on-site positions. We encourage professionals to establish their profiles today to maximize opportunities for immediate and worldwide employment.
Job Overview :
We are seeking a dynamic and experienced Hospital Director to lead our team and oversee the daily operations of our hospital. The ideal candidate will have a strong background in healthcare management, excellent leadership skills, and a passion for delivering exceptional patient care.
Key Responsibilities :
- Develop and implement strategic plans to achieve the hospital's goals and objectives
- Oversee all aspects of hospital operations, including financial management, human resources, and quality improvement
- Ensure compliance with all regulatory standards and requirements
- Build and maintain positive relationships with physicians, staff, and community partners
- Monitor and analyze key performance indicators to identify areas for improvement and implement corrective action plans
- Develop and manage the hospital's budget, ensuring financial sustainability and efficiency
- Foster a culture of continuous learning and professional development for all staff
- Ensure a safe and healthy work environment for all employees and patients
- Collaborate with department heads to develop and implement policies and procedures that promote high-quality and efficient patient care
- Represent the hospital in the community and participate in events and initiatives that promote the organization's mission and values.
Qualifications :
- Bachelor's degree in Healthcare Administration, Business Administration, or related field. Master's degree preferred.
- Minimum of 5 years of experience in a senior management role in a healthcare setting
- Strong understanding of healthcare regulations and compliance requirements
- Excellent leadership and communication skills
- Proven track record of driving organizational growth and success
- Ability to make critical decisions in a fast-paced environment
- Strong financial management and budgeting skills
- Knowledge of current healthcare trends and best practices.
Hospital Receptionist
Posted today
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Job Description
The Guest Services Coordinator plays a vital role in ensuring the smooth operation of our outpatient clinics. The ideal candidate will have excellent communication skills, both written and verbal, and be proficient in handling customer inquiries with courtesy and efficiency.
- Key Responsibilities:
- Register all outpatients upon arrival as per policy.
- Verify patient identification documents (e.g., ID or Passport).
- Check insurance eligibility.
- Schedule, reschedule, cancel, and confirm outpatient and medical services as required.
- Collect payments (cash, deductibles, co-insurance, copayment) according to insurance and/or service-wise.
- Direct patients to the appropriate clinics/areas.
- Submit cash collection and refund documents to the Chief Cashier.
- Maintain records for authentication purposes for services provided by higher officials.
Qualifications:
- High School/Bachelor's Degree (preferable).
- Two years of experience in customer-facing roles with billing expertise preferred.
- Proficiency in computer skills.
- Basic medical terminology knowledge.
- Communication skills in English/Arabic.
Benefits:
The successful candidate will have the opportunity to work in a dynamic and fast-paced environment, develop their skills and knowledge, and contribute to the delivery of high-quality patient care services.
Hospital Receptionist
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Job Description:
We are seeking a skilled and compassionate Receptionist to join our team. As a Receptionist, you will be the first point of contact for patients and clients, providing a warm and welcoming experience.
Key Responsibilities:
e Hospital
Posted today
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- Actively participates in the strategic planning process by establishing strategic direction and prioritizing of strategic initiatives.
- Assists in the development of short and long range institutional goals in accordance with the hospital's mission, vision, values and strategic direction
- Provides leadership in hospital-wide Quality, Performance Improvement and Service Excellence initiatives. Provides leadership to the hospital's Service Excellence program
- Execute employee career planning and growth agendas
- Motivate and challenge hospital employees, delegates effectively, communicate effectively, rewards contributions and manages collaboratively
- Promotes a work environment that reflects a positive atmosphere, high employee satisfaction and competence and strong evidence of teamwork
- Develops an understanding of the physician needs, attitudes, and objectives to blend those with the functions and strategic objectives of the hospital
- Maintain regulatory requirements, including all Joint Commission, NABH and ISO Compliance Plan
- Identifying and addressing deviations and its relevant causes
- Responsible For EBIDTA of the Unit
- Identifying and concentrating on profitable service lines
- Monitoring costs to keep them at a optimum level
- Accountable for delivery of committed quality services
- Implementation of policies and standard operating processes for obtaining various quality certifications
- Investigate any operational issue/complaints and giving proper recommendations towards quality
- Defining parameters for the measurement of service quality
- Devising and implementing control mechanisms to address variances
- Implementing review and control mechanisms
- Establishing MIS in critical areas to help reporting and problem solving
- Prepares and manages according to fiscal year budget plans, ensuring that the budget planning process correctly identifies operational needs of all departments within the hospital and that the Vice Presidents operate within the approved fiscal year budget
- Promotes complete involvement of the departments' heads in the preparation of the departments' budgets and educates them in the importance of the budget, forecasting and planning process
- Advises and makes recommendations to the CEO concerning budget, cost, and financial matters and encourages and assists department heads in establishing a measure of performance, increased productivity, quality improvement, cost controls, and maximum utilization of facilities
- Oversees and negotiates coverage and policies in terms of rate with different insurance companies, alongside analyzing and assessing insurance applications and deciding the best fit for various projects.
- Leading the preparation of insurance specifications to market insurance programs and consult with insurance brokers to negotiate the required insurance coverage and various other risk transfer possibilities for the company.
- Oversee and increase Organization's insurance coverage by comprehensively analyzing the historical claim data to ascertain the apt risk financing methods.
- Identify insurance needs and deliver optimum coverage, cost terms and claim settlements for the company's assets and all employee benefits.
- Works closely with internal stakeholders such as the director, financial controller, group CIO, CHRO, COO etc. in matters related to alignment of initiatives with overall organization's vision and mission. Discuss budgets for hospitals and clinics, for IT enabled processes, addressing HR challenges and requirements, enhancing quality processes etc.
- Works closely with external stakeholders such as government officials, healthcare forums, Insurance partners etc. in matters related to representing the hospital externally, communicating with related healthcare practices, compliance and health packages etc.
MBA
Minimum Experience10 to 15 years
Specific / Relevant Experience- 10+ years of relevant experience in the healthcare industry
Aster DM Healthcare Limited is one of the largest private healthcare service providers operating in multiple GCC states and is an emerging healthcare player in India. With an inherent emphasis on clinical excellence, we are one of the few entities in the world with a strong presence across primary, secondary, tertiary and quaternary healthcare through our hospitals, clinics and pharmacies. We have over 20,000 plus dedicated employees across the geographies that we are present in, delivering a simple yet strong promise to our different stakeholders: "We'll treat you well." We reach out to all economic segments in the GCC countries through our differentiated healthcare services across the "Aster", "Medcare" and "Access" brands.
For more details please visit our website
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Hospital Pharmacist
Posted today
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Provides pharmacy services to patients and medical practitioners. Fills prescriptions, dispenses medicines, counsels patients and medical practitioners regarding the nature and use of drugs, and trains and/or supervises assistant pharmacist. Prepares and maintains all necessary records on prescriptions, patient charges, and inventory.
Duties and Responsibilities:
- Makes decisions regarding generic substitution of prescribed pharmaceuticals.
- Provides information about over-the-counter drugs and makes recommendations after talking with the patient.
- Counsels patients and/or medical practitioners on drug indications/contraindications, dosage, drug interactions, and side effects; provides other drug and pharmaceutical information as appropriate.
- Provides guidance and training to assistant pharmacist during the course of work and monitors performance.
- Establishes and maintains methods and manner of storage and record-keeping systems to provide for the safekeeping of pharmaceuticals.
- Takes patient histories as required; makes initial clinical assessments and refers patients to appropriate clinicians.
- Follows established departmental policies, procedures, and objectives, continuous quality improvement objectives, and safety, environmental, and/or infection control standards.
- Completes third-party insurance forms and other paperwork.
- Maintains confidential computerized records of patients' drug therapies to prevent harmful drug interactions.
- Follows insurance companies' policies and procedures.
- Monitors nearing expiry/expired items to dispose of them according to policy.
- Assures the accuracy of every prescription processed.
- Reports any violation of departments' policies and procedures to the chief Pharmacist.
- Ensures pharmacy staff compliance with established departmental policies, procedures, and objectives.
- Performs any job-related duties as assigned by the chief pharmacist.
- Stays current on developments within the field by reading industry publications and seeking information on industry best practices.
- Works in collaboration with other departments to maximize the patient experience, consistent with the organization's values of "teamwork," "partnership," and "quality."
Qualification:
- Bachelor of Science in Pharmacy.
Experience:
- Minimum of two (2) years recent experience.
Knowledge / Technical Skills:
- Able to relate to people from different cultural backgrounds.
- Readily and effectively communicates with others, both verbally and in writing.
- Fluent in written and spoken English; Arabic fluency is an advantage.
- Demonstrated organizational skills.
- Works effectively both independently and as part of a collaborative team.
- Follows specific instructions with a high degree of accuracy.
- A high degree of motivation and self-discipline.
- Ability to make sound decisions and take appropriate action when needed.
- Interpersonal skills - exercises tact, patience, and understanding.
- Time management skills to organize daily workload.
Hospital Pharmacist
Posted 2 days ago
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Job Description
Provides pharmacy services to patients and medical practitioners. Fills prescriptions, dispenses medicines, counsels patients and medical practitioners regarding the nature and use of drugs, and trains and/or supervises assistant pharmacist. Prepares and maintains all necessary records on prescriptions, patient charges, and inventory.
Duties and Responsibilities:
- Makes decisions regarding generic substitution of prescribed pharmaceuticals.
- Provides information about over-the-counter drugs and makes recommendations after talking with the patient.
- Counsels patients and/or medical practitioners on drug indications/contraindications, dosage, drug interactions, and side effects; provides other drug and pharmaceutical information as appropriate.
- Provides guidance and training to assistant pharmacist during the course of work and monitors performance.
- Establishes and maintains methods and manner of storage and record-keeping systems to provide for the safekeeping of pharmaceuticals.
- Takes patient histories as required; makes initial clinical assessments and refers patients to appropriate clinicians.
- Follows established departmental policies, procedures, and objectives, continuous quality improvement objectives, and safety, environmental, and/or infection control standards.
- Completes third-party insurance forms and other paperwork.
- Maintains confidential computerized records of patients’ drug therapies to prevent harmful drug interactions.
- Follows insurance companies’ policies and procedures.
- Monitors nearing expiry/expired items to dispose of them according to policy.
- Assures the accuracy of every prescription processed.
- Reports any violation of departments’ policies and procedures to the chief Pharmacist.
- Ensures pharmacy staff compliance with established departmental policies, procedures, and objectives.
- Performs any job-related duties as assigned by the chief pharmacist.
- Stays current on developments within the field by reading industry publications and seeking information on industry best practices.
- Works in collaboration with other departments to maximize the patient experience, consistent with the organization’s values of “teamwork,” “partnership,” and “quality.”
Qualification:
- Bachelor of Science in Pharmacy.
Experience:
- Minimum of two (2) years recent experience.
Knowledge / Technical Skills:
- Able to relate to people from different cultural backgrounds.
- Readily and effectively communicates with others, both verbally and in writing.
- Fluent in written and spoken English; Arabic fluency is an advantage.
- Demonstrated organizational skills.
- Works effectively both independently and as part of a collaborative team.
- Follows specific instructions with a high degree of accuracy.
- A high degree of motivation and self-discipline.
- Ability to make sound decisions and take appropriate action when needed.
- Interpersonal skills - exercises tact, patience, and understanding.
- Time management skills to organize daily workload.
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Hospital Director
Posted 5 days ago
Job Viewed
Job Description
Freelancer Prox is the first platform to provide a fully cost-free experience for both recruiters and job seekers. By creating a professional profile, candidates can enhance their global visibility and significantly increase their chances of being hired quickly for both remote and on-site positions. We encourage professionals to establish their profiles today to maximize opportunities for immediate and worldwide employment.
Job Overview :
We are seeking a dynamic and experienced Hospital Director to lead our team and oversee the daily operations of our hospital. The ideal candidate will have a strong background in healthcare management, excellent leadership skills, and a passion for delivering exceptional patient care.
Key Responsibilities :
- Develop and implement strategic plans to achieve the hospital's goals and objectives
- Oversee all aspects of hospital operations, including financial management, human resources, and quality improvement
- Ensure compliance with all regulatory standards and requirements
- Build and maintain positive relationships with physicians, staff, and community partners
- Monitor and analyze key performance indicators to identify areas for improvement and implement corrective action plans
- Develop and manage the hospital's budget, ensuring financial sustainability and efficiency
- Foster a culture of continuous learning and professional development for all staff
- Ensure a safe and healthy work environment for all employees and patients
- Collaborate with department heads to develop and implement policies and procedures that promote high-quality and efficient patient care
- Represent the hospital in the community and participate in events and initiatives that promote the organization's mission and values.
Qualifications :
- Bachelor's degree in Healthcare Administration, Business Administration, or related field. Master's degree preferred.
- Minimum of 5 years of experience in a senior management role in a healthcare setting
- Strong understanding of healthcare regulations and compliance requirements
- Excellent leadership and communication skills
- Proven track record of driving organizational growth and success
- Ability to make critical decisions in a fast-paced environment
- Strong financial management and budgeting skills
- Knowledge of current healthcare trends and best practices.
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Deputy Hospital Director - Mediclinic City Hospital
Posted 5 days ago
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Job Description
Closing date: 11/08/2025
Number of positions: 1
Recruiter name:Fatma Alharthi
Reference number: 62500
Workplace Type:
Mediclinic City Hospital Dubai United Arab Emirates
MAIN PURPOSE OF JOBTo execute and lead an effective and efficient operational and financial strategy for the business unit aimed at sustainable growth and development and quality outcomes in line with the strategic direction of the company
KEY RESPONSIBILITY AREASTo lead and manage the team
To guide and support sustainable business development and growth initiatives for the business unit in line with overall business strategy
To provide operational financial management direction aimed at improving profitability and monitoring financial governance patient administration and related control measures
To actively build sustainable business relationships with key strategic stakeholders
To pro-actively monitor and manage the high-level patient experience processes
REQUIRED EDUCATIONA relevant bachelors degree in management commerce and/or finance
A relevant post graduate qualification in a related field will be an advantage
REQUIRED EXPERIENCEAt least 5 years relevant senior leadership experience in a healthcare setting of which at least 3 years involved financial management functions
Senior leadership experience in the healthcare sector in the UAE
REQUIRED JOB SKILLS AND KNOWLEDGE- Demonstrate understanding of healthcare industry operations
- Application of sound budgeting and financial planning and management principles
- Business metrics governance and risk management
- Patient experience principles and related best practice
- Commercial awareness
- Healthcare revenue cycle management and billing processes
- Marketing and sales principles
- Contract and service level agreement (SLA) management
All applicants will be considered with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us apply now and become a part of the Mediclinic Middle East Family
Required Experience:
Director
#J-18808-LjbffrDeputy Hospital Director
Posted today
Job Viewed
Job Description
Closing date: 11/08/2025
Number of positions: 1
Recruiter name:Fatma Alharthi
Reference number: 62500
Workplace Type:
Mediclinic City Hospital Dubai United Arab Emirates
MAIN PURPOSE OF JOBTo execute and lead an effective and efficient operational and financial strategy for the business unit aimed at sustainable growth and development and quality outcomes in line with the strategic direction of the company
KEY RESPONSIBILITY AREASTo lead and manage the team
To guide and support sustainable business development and growth initiatives for the business unit in line with overall business strategy
To provide operational financial management direction aimed at improving profitability and monitoring financial governance patient administration and related control measures
To actively build sustainable business relationships with key strategic stakeholders
To pro-actively monitor and manage the high-level patient experience processes
REQUIRED EDUCATIONA relevant bachelors degree in management commerce and/or finance
A relevant post graduate qualification in a related field will be an advantage
REQUIRED EXPERIENCEAt least 5 years relevant senior leadership experience in a healthcare setting of which at least 3 years involved financial management functions
Senior leadership experience in the healthcare sector in the UAE
REQUIRED JOB SKILLS AND KNOWLEDGE- Demonstrate understanding of healthcare industry operations
- Application of sound budgeting and financial planning and management principles
- Business metrics governance and risk management
- Patient experience principles and related best practice
- Commercial awareness
- Healthcare revenue cycle management and billing processes
- Marketing and sales principles
- Contract and service level agreement (SLA) management
All applicants will be considered with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us apply now and become a part of the Mediclinic Middle East Family
Required Experience:
Director
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