3 205 IT Support jobs in the United Arab Emirates

ROLE 1: System Support Engineer

System Integration:

• Provision and stabilize integration/test Linux‐container environments via systemd, systemd-nspawn, LXC or namespaces + cgroups; validate configurations and detect drift before each integration wave.
• Interface with Android devices
  (via adb); capture and analyze device logs; verify endpoint behavior for integration and demo preparation.
• Good knowledge about networks

Testing & Validation:

• Execute
  templated integration tests
  (click/observe/log results), record pass/fail and escalate anomalies.
• Capture and triage issues: produce concise, reproducible
  bug reports
  including environment snapshot (container config, service statuses, device state), exact steps, logs, and expected vs actual behavior.
• Troubleshoot integration failures end-to-end: perform root-cause analysis, isolate sensor vs endpoint faults, and work with developers to drive fixes.

Experience
:

• Minimum of
  6 years
  of experience in system engineering, specifically with integration, testing, and configuration management.
• Experience in
  Linux RTOS embedded Systems
  ,
  wireless communications systems integration
  , and
  Command and Control
  applications
  .
• Experience with test planning, test execution, and test reporting.
• Familiarity with integration tools and software configuration management systems.
• Proficiency in
  troubleshooting, fault diagnosis, and performance tuning
  .
• Familiarity with military specifications and standards related to soldier systems.
• Hands-on Linux container environments (systemd-nspawn, LXC, namespaces/cgroups)
• Android endpoint support (adb, log capture)

ROLE 2: Principal Engineer

• Minimum of
  10 years
  of experience in system engineering, specifically with integration, testing, and configuration management.
• Experience in
  Dismount Soldier Systems
  ,
  military systems integration
  , or
  combat systems.
• Experience with test planning, test execution, and test reporting.
• Familiarity with integration tools and software configuration management systems.
• Proficiency in troubleshooting, fault diagnosis, and performance tuning.

Familiarity with military specifications and standards related to soldier systems.

KGiSL Abu Dhabi Emirate, United Arab Emirates

• Provision and stabilize integration/test Linux‑container environments via systemd, systemd-nspawn, LXC or namespaces + cgroups; validate configurations and detect drift before each integration wave.
• Interface with Android devices (via adb); capture and analyze device logs; verify endpoint behavior for integration and demo preparation.
• Good knowledge about networks.

• Execute templated integration tests (click/observe/log results), record pass/fail and escalate anomalies.
• Capture and triage issues: produce concise, reproducible bug reports including environment snapshot (container config, service statuses, device state), exact steps, logs, and expected vs actual behavior.
• Troubleshoot integration failures end-to-end: perform root-cause analysis, isolate sensor vs endpoint faults, and work with developers to drive fixes.

• Minimum of 6 years of experience in system engineering, specifically with integration, testing, and configuration management.
• Experience in Linux RTOS embedded Systems, wireless communications systems integration, and Command and Control applications.
• Experience with test planning, test execution, and test reporting.
• Familiarity with integration tools and software configuration management systems.
• Proficiency in troubleshooting, fault diagnosis, and performance tuning.
• Familiarity with military specifications and standards related to soldier systems.
• Android endpoint support (adb, log capture).

• Minimum of 10 years of experience in system engineering, specifically with integration, testing, and configuration management.
• Experience in Dismount Soldier Systems, military systems integration, or combat systems.
• Experience with test planning, test execution, and test reporting.
• Familiarity with integration tools and software configuration management systems.
• Proficiency in troubleshooting, fault diagnosis, and performance tuning.

• Not Applicable

• Contract

• Industries IT Services and IT Consulting and Software Development

Referrals may increase your chances of interviewing at KGiSL by 2x.

System Support Specialist Role

We are seeking a System Support Specialist to join our team. As a key member of our technical support team, you will play a vital role in delivering high-quality technical assistance to our employees.

Main Responsibilities:

• Handle employee requests through corporate communication platforms
• Troubleshoot technical issues with infrastructure services
• Collaborate with cross-functional teams to design and implement system upgrades
• Analyze infrastructure-related problems and propose solutions
• Develop documentation for technical procedures and user guides

Required Skills:

• Bachelor's degree in computer science or information technology
• At least 2 years of experience in IT support roles
• Strong problem-solving abilities and proficiency in Linux operating systems
• Excellent communication skills and fluency in English

What We Offer:

• Challenging projects and opportunities for growth
• A welcoming team of professionals with cutting-edge hardware and technology
• Flexible schedule and competitive salary

1. JOB PURPOSE

To provide a day to day support role in Process Improvement and System support across retail Domain

2. MINIMUM QUALIFICATIONS/EDUCATION/EXPERIENCE/TRAINING/KNOWLEDGE

· Bachelor's degree and Minimum One years of work experience in related business environment.

· Goods Knowledge of Business Application (SAP).

· Good Knowledge in MS Excel, advance, Word, Power Point

· Communication - Should be able to effectively communicate verbal and written) with the customers, team member on the matters related to technical areas

3. COMMUNICATION AND WORKING RELATIONSHIPS

· Within the Department team members and Other Departments on the matters related to all technical areas. Managerial and supervisorial positions of Retail stores like Cluster Managers, Store manager, Asst. Store manager, Store Admin Supervisor.

· Internal Audit Unit

· Aggregator Partners

4. KEY DIMENSIONS AND RELATED JOB RESULTS

· Across the Retail Domain & E Commerce

· Championing all retail stock counts across retail channel & DC in UAE.

· Coordinate with IT team and function integrity testing for all data and applications in new store openings

· Coordinate with CPD team.

· Coordinates with related department and functions to assure appropriate information flow and understanding of overall process direction.

· Consignment Sales posting for all retail outlets – across GCC

· Roster Management & Process Champion for HR Application

· Support function in Replenishment Planning

· CSR reports.

5. OPERATING ENVIRONMENT

Across the Retail Domain & E Commerce

6. KEY COMPETENCIES

· Communication

· Planning & Organizing

· Analytical thinking

· Business Acumen

· Customer Orientation

Job Type: Full-time

Pay: AED4, AED4,900.00 per month

Experience:

• SAP: 1 year (Required)

Application Deadline: 21/09/2025

We're Hiring: Senior System Support Engineer

Location: United Arab Emirates

Are you an experienced IT professional looking for your next big challenge?

We are seeking a Senior System Support Engineer with 8+ years of experience in IT infrastructure, virtualization, and enterprise support.

The ideal candidate will be fluent in Arabic and English, with strong technical expertise to manage diverse IT environments, ensure system stability, and support business continuity.

Key Responsibilities

Provide advanced support for Windows Desktop & Server OS.

Administer & troubleshoot Office 365, Networking, Servers, VMware virtualization, and Storage Hardware.

Implement, monitor, and maintain Backup & Restore solutions.

Manage and support Cloud platforms & Hybrid environments.

Oversee & optimize VMware infrastructure including provisioning, monitoring, and performance tuning.

Collaborate with cross-functional teams to resolve complex issues.

Maintain IT infrastructure documentation & troubleshooting guides.

Mentor and guide junior engineers.

Required Skills & Experience

8+ years of proven experience in IT System Support.

Strong expertise in Windows Desktop & Server OS.

Hands-on experience with VMware virtualization.

Solid knowledge of Networking, Office 365, and Cloud environments.

Expertise in Server, Backup & Storage Hardware.

Proficiency in Backup & Restore solutions.

Knowledge of Linux (added advantage).

Excellent problem-solving & troubleshooting skills.

Fluency in Arabic and English (mandatory).

If you are passionate about IT infrastructure and eager to take ownership of complex system environments, we'd love to hear from you

Interested candidates can share their updated resume to:

As a proactive IT system support specialist, you will play a vital role in ensuring the smooth operation of our hotel's technology infrastructure. Your expertise in computer setup and troubleshooting will be essential in maintaining exceptional standards of IT support.

• You will be responsible for installing new systems and boosting security to meet the ever-evolving needs of our teams.
• Your task will also involve ensuring that our teams have the necessary tools and resources at their fingertips to perform their duties efficiently.

• A diploma or vocational certificate in computer science or a related field is highly desirable.
• With 4 years' experience in computer setup and troubleshooting, you will bring valuable expertise to our team.
• Working knowledge of networks, operating systems, and databases is crucial for this role.
• You must possess strong analytical and problem-solving skills to troubleshoot complex technical issues.
• Knowledge of PCI DSS (Payment Card Industry Data Security Standards) is also required.
• Excellent communication skills are essential for effective collaboration with our teams.

We provide a dynamic work environment where you can grow and develop your skills. Our teams are committed to delivering exceptional service, and we strive to create a positive impact on our guests.

Please note that all applications will be reviewed carefully, and we will respond promptly to shortlisted candidates. Thank you for considering this opportunity.

We are currently seeking a skilled Linux Support Engineer to join our team. This is an excellent opportunity for individuals who have a passion for Linux and open source technologies.

• Providing technical support for employees working from remote home offices.
• Taking ownership of new cases via telephone, email, and web.
• Acting as an internal customer advocate by keeping them updated in a timely manner.
• Ensuring that each support case owned is handled according to the Service Level Agreement (SLA) with the highest possible customer satisfaction.
• Contributing new knowledge base articles and maintaining existing articles.
• Drafting and distributing technical notices for internal and external communication.
• Prioritising work to accomplish the most important and urgent tasks first.
• Maintaining regular communication and information exchange with the rest of the team.

What We Are Looking For In You

• An exceptional academic track record from both high school and university.
• A degree in a technical subject or an alternative chosen path.
• The confidence to respectfully speak up and share ideas without hesitation.
• A track record of going above-and-beyond expectations to achieve outstanding results.
• Experience with Linux troubleshooting and knowledge or hands-on experience on 2 or more areas such as Linux server administration, programming fundamentals, networking, virtualization, or cloud computing.
• The ability to learn quickly and handle the pressure of a customer-facing job.
• Strong written and verbal English communication skills.
• A personal drive to meet commitments and contribute to a multi-cultural, multi-national organisation.

Nice-to-have skills include experience supporting virtualized environments and active contribution to open-source projects/forum/code.

Job Title:

POS System Support Manager

Job Title: Support Engineer

We are seeking a skilled Support Engineer to join our team.

Key Responsibilities:

• Provide technical support to employees via telephone, email, and web.
• Take ownership of new cases and ensure timely resolution.
• Maintain regular communication with the rest of the team.
• Identify opportunities to improve service delivery.
• Participate in a weekend working rotation.

Requirements:

• Exceptional academic track record.
• Undergraduate degree in a technical subject or relevant experience.
• Excellent communication and problem-solving skills.
• Experience with Linux troubleshooting and administration.
• Knowledge of programming fundamentals and networking concepts.
• Ability to learn quickly and handle pressure.
• Strong written and verbal communication skills.
• Result-oriented and committed to meeting commitments.

Benefits:

• Opportunity to work with a leading open-source company.
• Remote work flexibility.
• Professional development and growth opportunities.
• Competitive compensation and benefits package.

About Us:

We are a pioneering tech firm at the forefront of the global move to open source. We publish Ubuntu, one of the most important open source projects, and are changing the world of software.