2 696 IT Support jobs in the United Arab Emirates
Business System Support Assistant
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We are seeking a results-oriented Business System Support Assistant to assist in managing the company's business support infrastructure and software. The position will report and work under the guidance of Digital Transformation Manager/IT Head.
Duties & Responsibilities
- Serve as the primary point of contact for all Business System related issues and requests.
- Respond to user emails in a timely and professional manner.
- Escalate complex technical problems to senior staff or outside vendors as needed.
- Act as the primary contact for all outside agents in all computer technology-related matters.
- Install, configure, and troubleshoot software.
- Manage Active Directory accounts and permissions.
- Maintain all users' access requests and authorizations.
- Perform regular system backups and monitor storage usage.
- Implement security measures to protect data from unauthorized access.
- Stay up to date on industry trends and best practices.
- Train new users on company IT policies and procedures.
- Respond to all users' requests and provide them with adequate support.
- Understand all the department working procedures and perform the related tasks as described.
- Ensure that all software runs with no output errors, no response time problems, and functioning according to specifications.
- Assist with special projects as needed.
Required Skills and Qualifications
- Bachelor's degree in computer science, information technology, or related field.
- 0-2 years of professional experience in a Business System support role.
- Familiarity with any cloud-based applications such as Oracle ERP, SAP, Microsoft Dynamics, etc., is a plus.
- Excellent problem-solving, analytical, and decision-making skills.
- Strong communication, interpersonal, and customer service skills.
- Ability to work in a high-pressure environment.
- Ability to work under strict supervision.
If you meet the above requirements, kindly revert back with updated CV and your expected salary and notice period. Only shortlisted candidates will be contacted and called for the interview.
#J-18808-LjbffrIT System Support Specialist
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Job Summary:
We are currently seeking an experienced IT professional to fill the role of IT Coordinator . The ideal candidate will be responsible for upholding our organization's policies and procedures, protecting company assets, and addressing customer service needs.
The IT Coordinator will collaborate with other technical personnel to troubleshoot and resolve complex technical issues related to computer software and systems, internet access hardware, and peripheral equipment. They will refer major problems or defective products to vendors/technicians, respond to program error messages, and enter commands and activate controls on computer and peripheral equipment.
In addition, the IT Coordinator will inspect, test, and diagnose computer equipment and systems, maintain inventory of technology devices, and provide network communications support. They will also maintain and upgrade hardware, software, and website technical architecture related to hardware and telecommunication connectivity, perform system backups, and provide end-user support.
The successful candidate will have at least 1 year of relevant work experience, a high school diploma or equivalent, and strong communication skills. We offer a diverse and inclusive work environment, and we are committed to being an equal opportunity employer.
Responsibilities:
- Uphold all organizational policies and procedures
- Protect company assets
- Address customer service needs
- Collaborate with other technical personnel to troubleshoot technical issues
- Refer major problems or defective products to vendors/technicians
- Respond to program error messages
- Enter commands and activate controls on computer and peripheral equipment
- Inspect, test, and diagnose computer equipment and systems
- Maintain inventory of technology devices
- Provide network communications support
- Maintain and upgrade hardware, software, and website technical architecture
- Perform system backups
- Provide end-user support
Preferred Qualifications:
Education: High school diploma or equivalent.
Work Experience: At least 1 year of relevant work experience.
Supervisory Experience: No supervisory experience.
Certifications/Licenses: None.
IT System Support Professional
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IT Operations Specialist
">About the Role:We are seeking a highly skilled IT Operations Specialist to join our team. The successful candidate will be responsible for ensuring the stability and optimal performance of Finacle 11x and related applications.
">Key Responsibilities:- Production support and proactive monitoring of Finacle systems
- Troubleshooting and issue resolution while adhering to SLAs
- Maintaining accurate and timely resolution of production issues and performing root cause analysis for long-term fixes
- Finacle experience: Minimum 3 years of experience with Finacle 10x or higher versions
- Database proficiency: Strong knowledge of Oracle SQL and PL/SQL
- Unix/Linux skills: Hands-on experience with Unix/Linux commands
- Application support: Proven experience in proactive monitoring, troubleshooting, incident analysis, and root cause analysis (RCA) for application-related issues
- SLA adherence: Experience in ensuring production issue resolution within SLA timelines
- Workflow configuration: Experience in workflow maintenance and configuration
- ITIL knowledge: Familiarity with ITIL processes for incident, problem, and change management
This role offers a competitive salary and benefits package, including opportunities for professional growth and development.
">What We Offer:A fast-paced and dynamic work environment with a team of experienced professionals who share your passion for delivering high-quality results.
ERP System Support Specialist
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We are seeking a skilled professional for the role of ERP System Support Specialist.
Based in Dubai/Abu Dhabi UAE, this exciting opportunity requires an individual with expertise in SAP ECC6 core modules and industry-specific knowledge.
The ideal candidate will possess strong analytical skills, excellent communication abilities, and experience working in a team environment.
Key qualifications include:
- SAP Expertise: Minimum 3 years of experience in one SAP ECC6 core module (FICO, PP, MM, SD, PM, or CS).
- Industry Insights: A background in the manufacturing domain, with experience setting up industry-specific SAP activities.
- Technical Acumen: Knowledge of SAP and Non-SAP integrations (PLM, MES) and SAP certifications are preferred.
- Global Perspective: Experience working with onshore-offshore delivery models and managed service providers.
- Education: Bachelor's degree (required) or Master's degree (preferred) in Computer Science, Business Administration, or a related field.
Preferred qualifications include:
- SAP certification in a core module.
- Hands-on experience with two full lifecycle implementation projects.
- Fluency in French and English.
Responsibilities will include:
- Delivering support and troubleshooting for SAP ECC applications.
- Assisting users with SAP functionality to ensure efficient operations.
- Monitoring system alerts and interfaces to mitigate risks to system performance and data integrity.
- Developing and maintaining comprehensive documentation.
- Collaborating with internal teams and external partners to resolve issues and enhance services.
- Identifying opportunities to streamline processes and improve service efficiency.
Computer System Support Specialist
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We are seeking an experienced Desktop Support Technician to provide high-level technical support for end-user computing environments.
- Provide onsite and remote support for Windows 10 / 11, macOS, and mobile devices (iOS / Android)
- Diagnose and resolve issues related to O365, Active Directory, printers, video conferencing systems, and peripherals
- Perform IMAC tasks, including hardware / software deployments and upgrades
- Manage asset inventory, including tagging, tracking, and reporting
- Support VIP users with prompt and professional service
- Collaborate with IT teams to escalate and resolve complex technical issues
- Document solutions, create knowledge base articles, and provide user training when necessary
- Technical Skills & Experience:
- 4+ years of hands-on experience in desktop support or IT helpdesk roles
- Strong knowledge of Windows OS (10 / 11), macOS, and Microsoft O365
- Experience with Active Directory, remote support tools (MS Remote Desktop, VNC), and mobile device management
Excellent communication and customer service skills, ability to work in a fast-paced corporate environment, A+ Certification, MCP, or ITIL, and Arabic language skills are highly valued.
Why Choose This Opportunity?This is an excellent chance to advance your career as a skilled Desktop Support Technician. You will be working closely with the IT team to ensure seamless technology support services to our organization.
You will have the opportunity to develop your technical expertise and leadership skills while enjoying a dynamic and supportive work environment.
Financial Analyst and System Support
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Join to apply for the Financial Analyst and System Support role at Glow Beauty on Demand.
We are looking for a motivated and adaptable Financial Analyst & IT System Support professional. This dual role requires a proactive problem-solver who can support our financial analysis while also ensuring our IT systems run smoothly.
Key Accountabilities: Financial Analyst- Assist in the preparation of monthly reporting and quarterly investor reporting, and perform variance analysis.
- Support annual budgeting and periodic forecasting by collecting data from different departments.
- Analyze financial data to identify trends, variances, and opportunities for improvement.
- Coordinate with financial reporting teams and auditors for audits and compliance.
- Collaborate with departments to gather financial insights.
- Prepare banking documents for project finance.
- Assist in ad-hoc financial projects and presentations.
- Monitor and control budget activities across NetSuite, NSPB, and Pyango.
- Test and facilitate deployment of new workflows, such as budget transfers in Pyango.
- Provide technical support for Pyango system issues.
- Maintain accurate budget data through regular updates.
- Support stakeholders with budget/actual queries.
Education: Bachelor's degree in finance, accounting, IT, or related field.
Experience: 2-3 years in financial analysis, accounting, or similar; experience in the international education sector is a plus.
Competencies:- Strong analytical, communication, and writing skills.
- Proficiency in Excel (VLOOKUP, Pivot tables, financial functions), Word, and PowerPoint.
- Familiarity with financial software and ERP systems is advantageous.
- Effective communication and relationship-building skills.
- Financial acumen for balance sheet and P&L management.
- Highly numerate and adaptable to deadlines.
- Positive attitude with strong interpersonal skills.
Taaleem is a leading education provider in the UAE, established in 2004, serving over 30,000 students across diverse schools. We are committed to safeguarding children and promoting their welfare. All applicants will undergo background checks and verification processes.
#J-18808-LjbffrAudio Visual System Support Professional
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The AV Support Engineer plays a pivotal role in providing expert support to customers utilizing AV/VC systems. This position requires close collaboration with internal teams, contractors, and integrators to troubleshoot complex integrated systems.
Key responsibilities include on-site troubleshooting, effective communication with manufacturers and vendors, and maintaining detailed records of ticket documentation.
Requirements:- Proven experience in the AV sector with a track record of commissioning, configuring, troubleshooting, or installing corporate AV systems
- Exceptional problem-solving and diagnosis skills with a strong understanding of signal flow
- Excellent customer-facing skills and proficiency in English
- Strong prioritization and organizational skills with attention to detail
- Avixa CTS, CTS-I, or CTS-D certification or equivalent
- Collaborate with internal teams to resolve system issues through effective communication and troubleshooting
- Communicate with customers and stakeholders through timely and informative ticket documentation
- Manage local inventory and coordinate with vendors for equipment repair or replacement
- Provide valuable feedback and process improvement suggestions to enhance operational efficiency
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Chief Information System Support Officer
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Technical Infrastructure Specialist
Job Description:
As a skilled Technical Infrastructure Specialist, you will be responsible for maintaining and optimizing Microsoft 365 services, network infrastructure, and Linux systems. Your role will ensure system reliability, provide user support, and contribute to IT infrastructure projects.
Key Responsibilities:- Manage and maintain Microsoft 365 services, including self-hosted backup solutions, mail rules, and access restrictions.
- Configure, monitor, and troubleshoot network infrastructure , including routing, VLANs, firewalls, NAT, and corporate Wi-Fi.
- Perform routine Linux system administration , covering basic operations, updates, and user management.
- Ensure system reliability, availability, and security across the IT infrastructure.
- Provide technical support to internal users and resolve escalated IT issues.
- Participate in IT infrastructure projects, upgrades, and improvements.
- Minimum of two years of hands-on experience in IT system administration.
- Strong knowledge of:
- Microsoft 365 (self-hosted backups, mail rules & restrictions).
- Networking (Routing, VLANs, Firewall, NAT, Corporate Wi-Fi).
- Linux systems (basic administration and operations).
- Good troubleshooting and problem-solving skills.
- Ability to work independently and as part of a team.
- Intermediate English level (technical documentation, communication).
- Experience with virtualization platforms (VMware, Hyper-V, Proxmox).
- Knowledge of Windows Server administration.
- Familiarity with IT security best practices.
- Scripting skills (PowerShell, Bash, or Python).
- Full-time
- Information Technology
- Financial Services
- Computers and Electronics Manufacturing
Location: Dubai, United Arab Emirates
ATM Switch System Support Specialist
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We are seeking a highly skilled ATM Switch Technical Support Analyst to join our team in Dubai.
Job OverviewThis role is responsible for providing maintenance and support to ATM Switch and Self Service Terminals related applications, ensuring service availability as per assigned SLAs and ITD systems/services availability report.
Key Responsibilities:- Investigate and resolve day-to-day problems/errors with ATM Switch and Self Service Terminals and related applications, tracking and reporting incidents through approved processes.
- Work proactively to ensure that none of the systems are out of support, following up and tracking vendor support issues and responding to incident tickets in a timely fashion.
To be successful in this role, you will need:
- 8 years experience in an IT environment, with specialized experience in the assigned application portfolio and respective business domain, including a minimum 5 years in a relevant role.
- Domain knowledge of ATM/CCDM and related applications.
- Technical/functional understanding of assigned application portfolio.
- Excellent communication skills (both up and down stream).
Financial Analyst and System Support
Posted 1 day ago
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Join to apply for the Financial Analyst and System Support role at Glow Beauty on Demand.
We are looking for a motivated and adaptable Financial Analyst & IT System Support professional. This dual role requires a proactive problem-solver who can support our financial analysis while also ensuring our IT systems run smoothly.
Key Accountabilities:Financial Analyst- Assist in the preparation of monthly reporting and quarterly investor reporting, and perform variance analysis.
- Support annual budgeting and periodic forecasting by collecting data from different departments.
- Analyze financial data to identify trends, variances, and opportunities for improvement.
- Coordinate with financial reporting teams and auditors for audits and compliance.
- Collaborate with departments to gather financial insights.
- Prepare banking documents for project finance.
- Assist in ad-hoc financial projects and presentations.
- Monitor and control budget activities across NetSuite, NSPB, and Pyango.
- Test and facilitate deployment of new workflows, such as budget transfers in Pyango.
- Provide technical support for Pyango system issues.
- Maintain accurate budget data through regular updates.
- Support stakeholders with budget/actual queries.
Education: Bachelor’s degree in finance, accounting, IT, or related field.
Experience: 2-3 years in financial analysis, accounting, or similar; experience in the international education sector is a plus.
Competencies:- Strong analytical, communication, and writing skills.
- Proficiency in Excel (VLOOKUP, Pivot tables, financial functions), Word, and PowerPoint.
- Familiarity with financial software and ERP systems is advantageous.
- Effective communication and relationship-building skills.
- Financial acumen for balance sheet and P&L management.
- Highly numerate and adaptable to deadlines.
- Positive attitude with strong interpersonal skills.
Taaleem is a leading education provider in the UAE, established in 2004, serving over 30,000 students across diverse schools. We are committed to safeguarding children and promoting their welfare. All applicants will undergo background checks and verification processes.
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