1 005 Test Manager jobs in the United Arab Emirates

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Direct message the job poster from Staffingine LLC

We are looking for a Test Manager with 6–8 years of experience in ServiceNow Telecom Inventory and Telecom Service Management. The role requires strong expertise in Telecom Service Operations Management, Telecom Network Inventory, and hands-on domain knowledge in Data Network Equipment.

The Test Manager will be responsible for leading end-to-end testing efforts, including planning, execution, defect management, automation, and reporting for ServiceNow Telecom projects. The role also involves collaboration with cross-functional teams, ensuring compliance with industry best practices, and supporting seamless deployment of new features.

In addition to driving quality assurance and continuous improvement initiatives, the Test Manager will mentor junior team members and act as a key liaison between technical and non-technical stakeholders.

ServiceNow Telecom Expertise

• Strong technical skills in ServiceNow Telecom Inventory and Telecom Service Management (TSM) modules.
• Hands-on experience in configuring, testing, and supporting telecom workflows within ServiceNow.

Telecom Service Operations & Network Inventory

• In-depth expertise in Telecom Service Operations Management (TSOM), ensuring smooth operations and service reliability.
• Practical knowledge of Telecom Network Inventory (TNI), with ability to validate inventory accuracy, integration, and data consistency across systems.

Domain Experience in Data Network Equipment

• Solid understanding of Data Network Equipment (routers, switches, firewalls, servers, etc.) and their role in telecom systems.
• Ability to map network equipment to ServiceNow modules for end-to-end visibility and testing accuracy.

Problem-Solving & Analytical Ability

• Skilled in identifying test gaps, system issues, and integration challenges, with proactive resolution approaches.
• Strong attention to detail to ensure defect-free deployments and compliance with quality standards.

Proficiency in Automated Testing Tools

• Experienced in implementing and using automated testing frameworks (e.g., Selenium, Tosca, ServiceNow ATF, or similar).
• Ability to integrate automation into CI/CD pipelines for faster and more reliable releases.
• Clear and effective communicator, capable of bridging the gap between technical teams (developers, testers, architects) and non-technical stakeholders (business users, managers).
• Skilled in creating structured test documentation and reports for stakeholders.

Adaptability & Work Model Flexibility

• Proven ability to work effectively in a hybrid environment, balancing remote collaboration with in-office responsibilities.
• Flexible and resilient in handling dynamic project requirements, priorities, and cross-team coordination.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries Technology, Information and Media

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Global Village, Dubai, United Arab Emirates 4 months ago

Global Village, Dubai, United Arab Emirates 8 months ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Staffingine LLC

We are looking for a Test Manager with 6–8 years of experience in ServiceNow Telecom Inventory and Telecom Service Management. The role requires strong expertise in Telecom Service Operations Management, Telecom Network Inventory, and hands-on domain knowledge in Data Network Equipment.

The Test Manager will be responsible for leading end-to-end testing efforts, including planning, execution, defect management, automation, and reporting for ServiceNow Telecom projects. The role also involves collaboration with cross-functional teams, ensuring compliance with industry best practices, and supporting seamless deployment of new features.

In addition to driving quality assurance and continuous improvement initiatives, the Test Manager will mentor junior team members and act as a key liaison between technical and non-technical stakeholders.

ServiceNow Telecom Expertise

• Strong technical skills in ServiceNow Telecom Inventory and Telecom Service Management (TSM) modules.
• Hands-on experience in configuring, testing, and supporting telecom workflows within ServiceNow.

Telecom Service Operations & Network Inventory

• In-depth expertise in Telecom Service Operations Management (TSOM), ensuring smooth operations and service reliability.
• Practical knowledge of Telecom Network Inventory (TNI), with ability to validate inventory accuracy, integration, and data consistency across systems.

Domain Experience in Data Network Equipment

• Solid understanding of Data Network Equipment (routers, switches, firewalls, servers, etc.) and their role in telecom systems.
• Ability to map network equipment to ServiceNow modules for end-to-end visibility and testing accuracy.

Problem-Solving & Analytical Ability

• Skilled in identifying test gaps, system issues, and integration challenges, with proactive resolution approaches.
• Strong attention to detail to ensure defect-free deployments and compliance with quality standards.

Proficiency in Automated Testing Tools

• Experienced in implementing and using automated testing frameworks (e.g., Selenium, Tosca, ServiceNow ATF, or similar).
• Ability to integrate automation into CI/CD pipelines for faster and more reliable releases.
• Clear and effective communicator, capable of bridging the gap between technical teams (developers, testers, architects) and non-technical stakeholders (business users, managers).
• Skilled in creating structured test documentation and reports for stakeholders.

Adaptability & Work Model Flexibility

• Proven ability to work effectively in a hybrid environment, balancing remote collaboration with in-office responsibilities.
• Flexible and resilient in handling dynamic project requirements, priorities, and cross-team coordination.

• Seniority levelMid-Senior level

• Employment typeFull-time

• Job functionInformation Technology
• IndustriesTechnology, Information and Media

Referrals increase your chances of interviewing at Staffingine LLC by 2x

Get notified about new Test Manager jobs in Dubai, United Arab Emirates.

Global Village, Dubai, United Arab Emirates 4 months ago

Global Village, Dubai, United Arab Emirates 8 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

We are seeking a seasoned ServiceNow QA Lead to spearhead the testing strategy, planning, and execution for ServiceNow implementations and custom applications. As part of our team, you will work closely with developers, business analysts, and clients to ensure that ServiceNow solutions meet functional and performance requirements.

The ideal candidate will oversee functional, non-functional, and integration testing to guarantee the platform meets business requirements and quality standards. Key responsibilities include developing and implementing a comprehensive test strategy for ServiceNow projects, designing and executing test scripts, and managing defect lifecycle.

This role is perfect for someone who enjoys staying up-to-date with industry trends and best practices in software testing. You will be expected to define and enforce QA best practices aligned with ITSM, ITOM, HRSD, and other ServiceNow workflows.

Responsibilities:

• Test Strategy & Planning : Develop and implement a comprehensive test strategy for ServiceNow projects, including functional, regression, performance, and automation testing.
• Test Design, Execution & Defect Management : Oversee, design test scripts and execute manual and automated tests for ServiceNow modules, ensuring system integrity and compliance with business needs.
• Collaboration : Work closely with ServiceNow architects, developers, and business analysts to validate user stories, acceptance criteria, and solution designs.
• Governance & Best Practices : Define and enforce QA best practices aligned with ITSM, ITOM, HRSD, and other ServiceNow workflows.

Requirements

To succeed in this role, you will need:

• 5+ years of experience in software testing , with at least 2+ years in ServiceNow testing.
• Strong understanding of ServiceNow platform modules (ITSM, ITOM, HRSD, CSM, SecOps, etc.).
• Hands-on experience with ServiceNow Automated Test Framework (ATF) .
• Experience with test management tools (JIRA, ServiceNow Test Management, etc.).
• Strong knowledge of Agile/Scrum methodologies and DevOps testing practices .

Benefits

Joining our team offers numerous benefits, including the opportunity to work with cutting-edge technology, collaborate with experienced professionals, and grow your skills and expertise. We are committed to providing a supportive and inclusive environment where you can thrive.

Seniority level

This position requires a Mid-Senior level professional with a strong background in software testing and ServiceNow implementation.

As a seasoned Test Lead, you will oversee the functional testing of an Oracle E-Business Suite cloud migration project.

• Develop and execute comprehensive testing strategies to ensure seamless system integration.
• Collaborate with stakeholders, development teams, and migration specialists to guarantee test coverage and clarity of requirements.
• Execute functional testing, validate migrated data, and verify process integrity post-migration.
• Identify, report, and track defects to closure.
• Conduct risk assessments and manage risks/issues related to testing.

• 5-7 years of experience in QA/Test Management with at least 2+ years in a Test Lead role.
• Strong hands-on experience in functional testing of Oracle applications.
• Excellent understanding of testing methodologies, SDLC, and defect lifecycle.
• Good working knowledge of test management tools like JIRA, HP ALM, or similar.

This is a unique opportunity for a skilled professional to lead complex testing initiatives and contribute to the success of our cloud migration projects.

• Professional growth opportunities
• Collaborative team environment
• Challenging projects

Apply now if you are passionate about leading testing initiatives and driving successful project outcomes.

Senior QA Tester with 8+ years experience in finance-related projects.

Functional experience in Revenue Accounting and Oracle ERP Finance Modules

4+ years of hands-on experience in Database testing / Data warehouse testing / data, preferably in Oracle DB

Experience in ETL testing

Possess skills to validate data sources, extract data, apply transformation logic, and load data into target tables and verify data in Reports and Dashboards.

Experience in analyzing ETL mapping documents and developing and executing SQL scripts based on ETL mapping documents. Verify the data correctness and integrity.

Good experience in QA processes like preparation of test strategy, test cases, Defect triages etc. based on ETL mapping documents

• Plan and execute testing and commissioning activities for electrical and instrumentation systems as per project requirements.

• Perform functional tests system integration tests loop checks and site acceptance tests (SAT).

• Identify troubleshoot and resolve technical issues related to electrical and instrumentation systems during testing and commissioning.

• Ensure that all systems are tested in compliance with industry standards safety regulations and client specifications.

• Prepare and maintain detailed test reports commissioning records and documentation.

• Coordinate with project teams contractors and clients to facilitate smooth commissioning processes.

• Provide technical support and training to end-users or operators on system functionality and operation.

• Ensure adherence to health safety and environmental (HSE) guidelines during all commissioning activities.

• Conduct final inspections and verification of electrical and instrumentation equipment functionality before handover.

• Recommend modifications or improvements based on test results and operational feedback.

Qualifications :

• Bachelors degree in Electrical Instrumentation or a related Engineering field.

• Minimum 6 years of experience in testing and commissioning of electrical and instrumentation systems in industries such as oil & gas power plants or manufacturing.

• Strong knowledge of industry standards safety regulations and commissioning procedures for electrical and instrumentation systems.

• Proficiency in reading technical drawings P&IDs schematics and control diagrams.

• Hands-on experience with testing tools instruments and software used in electrical and instrumentation commissioning processes.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and interpersonal skills to coordinate with various stakeholders.

• Willingness to travel to project sites as required.

Additional Information :

• Certification in commissioning processes (e.g. Certified Commissioning Professional - CCP) is a plus.

• Experience with PLC/SCADA systems DCS control systems or industrial automation is an added advantage.

• Knowledge of hazardous area classifications ATEX standards and intrinsically safe instrumentation is beneficial.

Remote Work :

No

Employment Type :

Full-time

Job Title: Quality Assurance Manager

This is a critical role for our organization, requiring a highly experienced and skilled professional to oversee all quality assurance activities.

As a Quality Assurance Manager, you will be responsible for ensuring that all manufacturing, servicing, re-engineering, maintenance, and rental of equipment and spare parts meet or exceed internal standards and customer expectations.

You will act as a strategic quality partner to the business, ensuring compliance, consistency, and continuous improvement across all operational sites.

• Develop and implement quality frameworks, procedures, and standards for all operations.
• Define and monitor key performance indicators (KPIs) to measure quality performance.
• Lead quality assurance activities across machine shops, service centers, maintenance, and rental operations.
• Ensure quality control measures are applied at every stage of manufacturing, re-engineering, and equipment servicing processes.
• Conduct regular audits and inspections to ensure adherence to industry standards.
• Identify root causes of quality issues and lead corrective and preventive actions.

• Bachelor's degree in Engineering, Quality Management, or related discipline.
• Minimum 8-10 years of progressive experience in QA/QC roles within the oil and gas industry.
• Strong working knowledge of API, ASME, ISO 9001, and other relevant industry standards.
• Experience in machine shop operations, spare parts quality, and re-engineering processes.

Benefits include a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

• Oversee processes to ensure parts quality issues are checked during inbound to prevent bad stock.
• Ensure all claims are processed with full investigations and develop strategies to meet global quality targets.
• Inspect outbound shipments based on claim patterns.
• Ensure QA procedures are followed by all team members.
• Optimize and track inspection spend through smart processes.
• Supervise floor activities, audit processes, and ensure proper storage and documentation.
• Monitor employee error rates and assist in corrective actions.
• Lead 5S workplace organization.
• Document and dispose of QA scraps as per agreed processes.
• Create Financial Support Requests (FSRs) for dealer payoffs.
• Support field staff on quality concerns.
• Coordinate all dealer communication related to Quality.

• Minimum of 5–7 years of experience in quality assurance, warehouse operations, or a related field.
• Bachelor's degree in Engineering, Quality Management, Supply Chain, or a related discipline is required.
• Master's degree in a relevant field (such as Quality Management, Operations Management, or Industrial Engineering) is preferred.
• Leadership and team management skills.
• Strong communication and relationship building with internal and external partners.
• Analytical and problem-solving skills.
• Experience in quality assurance processes and compliance.
• Ability to implement and monitor robust operational processes.
• Financial coordination and administrative skills.
• Proficiency in process automation and waste reduction.
• Knowledge of GMS and warehouse operations.

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture.

Every day, we want every employee to feel they belong to one team.

Total Rewards | Benefits OverviewFrom day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions.

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Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role :

To oversee and enhance the quality assurance and quality control (QA/QC) processes across our FM Operations in the UAE. The ideal candidate will ensure compliance with ISO standards, client SLAs, and regulatory requirements, while driving continuous improvement in service delivery through process audits, CAFM system optimization, and operational excellence.

Responsible to manage CAFM system, QMS, technical training. Work in a team environment to develop and implement best practices that emphasize service quality, continuous improvements in meeting all customer requirements.

What you will do :

1. Quality Management System

• Develop, implement, and maintain QA/QC policies, procedures, and standards in line with ISO 9001, ISO 14001, OHSAS 18001/ISO 45001, and client requirements.
• Provide support for the management of supply chains and ensure compliance with QHSE standards through audits and reviews of operating practices and systems.
• Continuously monitor QHSE requirements and regulations imposed by government and semi-government bodies, ensuring they are incorporated and complied with as applicable.
• Set quality objectives, update and maintain operational risk assessments, and contribute to the digitization of processes.
• Conduct process gap analyses, identify and implement corrective measures, and develop and maintain QA/QC reports.
• Closely control expectations related to QHSE and ensure all required standards are applied.
• Attend client quality management meetings. Handle the prequalification of vendors and subcontractors in accordance with QMS requirements.

2. Quality Audits & Inspection

• Conduct regular process and site audits, including internal and subcontractor audits, to ensure adherence to FM best practices, KPIs, and contractual obligations.
• Verify that the QHSE standards comply with the applicable procedures and standards.
• Perform internal audits as per QHSE procedures, identify non-conformities, conduct root cause analysis, and recommend corrective and preventive actions.
• Generate non-conformance reports and follow up on NCRs and HSE ATRs to ensure timely closure.
• Prepare internal audit reports with the necessary statistics and details.
• Develop look-ahead plans for upcoming audits.
• Carry out material quality inspections and submit corresponding reports.

3. Training & Development

• Plan, develop, and implement training programs for the operations team.
• Coordinate with internal trainers and external training specialists for the delivery of both technical and soft skills training.
• Support the training and development of all staff to ensure awareness and understanding of QHSE standards and their relevance to business objectives.
• Conduct QMS induction and awareness training sessions for technicians, supervisors, and engineers.
• Prepare training documents and presentations, and maintain all related training records and forms.

4. CAFM-Field service management software

• Act as the key focal point for all CAFM-related requests and activities, and develop processes and procedures to ensure robust documented systems are in place for both internal and external users/providers.
• Ensure all workflow processes are up to date and reflect current working practices.
• Take a lead role in clarifying and resolving CAFM-related queries for both internal and external users.
• Identify gaps and improvement opportunities for simplified and efficient operations.
• Regularly conduct system health checks, report problems, identify faults, and liaise with the IT department and software developers for operational issues while keeping the operations team updated.
• Develop and maintain reports, dashboards, and KPIs.

5. QHSE

• Contribute to safe systems of work and the development of the quality management system by ensuring all work practices comply with relevant safety standards.
• Ensure that measures to protect personal safety and well-being are always in place, and that personal actions do not jeopardize the safety and well-being of others.
• Implement all HSE policies, Safe Operating Procedures, and Safe Work Instructions (toolbox talks) to prevent potential incidents at all times.

Required skills to be successful :

• Ability to communicate clearly and professionally at all levels
• Able to analyze issues, identify root causes, and deliver practical and timely solutions.
• High regard for the quality of work and commitment to maintaining standards across the team and organization.
• Expertise in ISO standards and regulatory requirements, including ISO 9001 (QMS), ISO EMS), ISO OH&S), and UAE FM regulations such as DCD, DM, ADM, and Trakhees
• Strong ability to conduct internal and external audits, identify non-conformities, and implement corrective and preventive actions (CAPA)
• Solid understanding of client contracts, service level agreements (SLAs), and performance benchmarks to effectively manage KPIs

What equips you for the role :

• A bachelor's degree in engineering (Mechanical/Electrical), Facilities Management, or a related field
• 10 years of experience in Facilities management and Quality controls & Quality assurance.
• Certifications such as ISO 9001 Lead Auditor and NEBOSH/IOSH are preferred.
• Strong expertise in CAFM systems including FSI, Maximo, SAP PM, Planon, or similar digital FM tools.
• Proven experience in conducting process audits, overseeing FM service delivery, and managing subcontractor quality is essential.

About Al-Futtaim Engineering & Technologies

Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.

The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.

The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.

These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.