148 Quality Assurance Manager jobs in the United Arab Emirates

As a Quality Manager of 145 and CAMO for Fujairah Aviation Academy and CAMO of FJR Private Flight, you shall report to the General Manager for the following duties:

1. The Quality Assurance is responsible for establishing and maintaining an independent quality system to monitor compliance with GCAA requirements.
2. He is responsible for the development and implementation of a quality audit program in which compliance with all maintenance procedures is reviewed at regular intervals, in relation to each type of aircraft (or component) maintained. Any observed non-compliances or poor standards will be brought to the attention of the person concerned via his manager.
3. The Quality Assurance has direct access to the Accountable Manager in the event of any reported discrepancy not being adequately attended to by the relevant person, or in respect of any disagreement over the nature of a discrepancy.
4. With specific reference to the CAR 145 approval, the Quality Assurance is responsible for:
1. Assessing sub-contractors for extension of the quality system, and maintaining the expertise necessary to be able to do so, to the satisfaction of GCAA.
2. Assessing external specialist services required to be used by the company in the performance of maintenance.
3. Assessing suppliers of new and used components, and materials, for satisfactory product quality in relation to the needs of the FujAA AMO.
4. Preparing standard practices and procedures for use within the organization, derived from approved sources, and keeping them up to date.
5. Coordinating all communications with GCAA.
6. Responsible for ensuring that staff records are raised and maintained as required by CAR 145 in support of staff authorized to issue all levels of certification. This will include ensuring the competence of Company personnel involved in maintenance and that they are appropriately trained for their certifying responsibilities including recurrent training.
7. Controlling the issue or withdrawal of approval of certifying staff and maintaining a register of personnel qualifications and terms of inspection authorization as required by CAR 145.
5. Acting as the organization’s primary contact with the GCAA. He may deal directly with the GCAA on any matter concerning the Company CAR 145 Approval.
6. Carrying out external audits for all academy subcontractors.

• Engineering Degree and / or AME Diploma
• AME License or ICAO Type – II Basic License is preferable.
• GCAA Post holder approval, in the past, is preferable.
• Minimum 10 Years of Aviation Experience in AMO/CAMO including 05 years relevant experience of which at least 02 years should be from the aeronautical industry in an appropriate position/managerial post.

Dubai, United Arab Emirates | Posted on 07/24/2025

myZoi is changing lives for the better for those who deserve itthe most. We are an exciting fintech start-up aiming to promote financialinclusion globally. Our vision is to provide a level playing field to theunbanked and the underbanked in accessing essential financial services in anaffordable, convenient, and transparent fashion. We are looking for smart,ambitious, and purpose-driven individuals to join us in this journey. Pleaseapply via the link below if you are interested.

The Role

We are looking for a Quality AssuranceManager for FCC Operations reporting to the FCC Operations Manager. You will beresponsible to lead and implement our quality assurance framework acrossfinancial crime compliance activities. This role will play a key part inensuring the effectiveness, accuracy, and consistency of FCC screening andtransaction monitoring processes, conduct ongoing training and drive a cultureof continuous improvement.

What You’ll Do:

QualityOversight

• Oversee the quality assurance of name screening, sanctionsscreening, PEP/adverse media screening, fraud and transaction monitoringalerts.
• Ensure high-quality alert dispositioning and consistent adherenceto internal FCC policies and procedures.
• Identify errors, trends, and gaps in analyst performance andrecommend remediation actions.

ProcessReview & Improvement

• Conduct regular QA reviews and deep dives to assess the qualityand completeness of alert reviews and investigations.
• Monitor the effectiveness of the QA framework and proposeenhancements in methodology and scope.
• Collaborate with the FCC team to refine investigation playbooksand quality benchmarks.
  

Training& Coaching

• Design and implement a training and upskilling program for FCCanalysts based on QA findings.
• Provide ongoing coaching and feedback to improve investigationquality and consistency.
• Maintain a knowledge repository of common issues and bestpractices for FCC processes.

Reporting& MI

• Prepare periodic QA reports for senior management and regulators,highlighting findings, trends, and corrective actions.
• Track and monitor KPIs and quality metrics to support performancereviews and risk reporting.

StakeholderManagement

• Work closely with the MLRO, FCC Operations, Compliance, Risk, andTechnology teams to align QA outcomes with broader compliance goals.
• Support internal and external audits and regulatory reviews as theQA point of contact.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Standard CharteredGroup’s Code of Conduct.
• Take personal responsibility for embedding the highest standards ofethics, including regulatory and business conduct. This includesunderstanding and ensuring compliance with, in letter and spirit, allapplicable laws, regulations, guidelines and the Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate andresolve risk, conduct and compliance matters

Key Stakeholders

• MLRO
• Compliance
• Internal Audit
• Regulators and their appointed auditors (where applicable)

Who You Are:

• You have strong communication skills, curiosity and are a quicklearner.
• You enjoy a creative fast paced agile world
• You enjoy mentoring and teaching other developers to create a worldclass cohesive team
• You are a self starter and able to drive and navigate independently
• You enjoy making friends, having fun
• You’re happy to dig in when all hell breaks loose!

What You’ll Need:

• An open and curious attitude
• Ability to collaborate with all levels of management.
• Able to manage conflicting priorities and situation
• In-depth knowledge on financial service products including storevalue facility, retail payment services and consumer protection
• Bachelor's degree in Finance, Business, Law, or a related field;professional certifications (e.g., CAMS, ICA) are a plus.
• 6–8 years of relevant experience in financial crime compliance,preferably in name screening, sanctions, or transaction monitoring.
• Minimum 3 years in a QA or audit-related role within FCC.
• Strong understanding of local, regional and global AML/CFTregulatory requirements and typologies.
• Excellent analytical, writing, and communication skills.
• Proven track record of designing and running QA frameworks anddelivering training.
  

Join to apply for the FCC Quality Assurance Manager role at myZoi | Financial Inclusion Technologies

Join to apply for the FCC Quality Assurance Manager role at myZoi | Financial Inclusion Technologies

myZoi is changing lives for the better for those who deserve it the most. We are an exciting fintech start-up aiming to promote financial inclusion globally. Our vision is to provide a level playing field to the unbanked and the underbanked in accessing essential financial services in an affordable, convenient, and transparent fashion. We are looking for smart, ambitious, and purpose-driven individuals to join us in this journey. Please apply via the link below if you are interested.

The Role

We are looking for a Quality Assurance Manager for FCC Operations reporting to the FCC Operations Manager. You will be responsible to lead and implement our quality assurance framework across financial crime compliance activities. This role will play a key part in ensuring the effectiveness, accuracy, and consistency of FCC screening and transaction monitoring processes, conduct ongoing training and drive a culture of continuous improvement.

What You'll Do:

Quality Oversight

• Oversee the quality assurance of name screening, sanctions screening, PEP/adverse media screening, fraud and transaction monitoring alerts.
  
• Ensure high-quality alert dispositioning and consistent adherence to internal FCC policies and procedures.
  
• Identify errors, trends, and gaps in analyst performance and recommend remediation actions.
  

Process Review & Improvement

• Conduct regular QA reviews and deep dives to assess the quality and completeness of alert reviews and investigations.
  
• Monitor the effectiveness of the QA framework and propose enhancements in methodology and scope.
  
• Collaborate with the FCC team to refine investigation playbooks and quality benchmarks.
  

Training & Coaching

• Design and implement a training and upskilling program for FCC analysts based on QA findings.
  
• Provide ongoing coaching and feedback to improve investigation quality and consistency.
  
• Maintain a knowledge repository of common issues and best practices for FCC processes.
  

Reporting & MI

• Prepare periodic QA reports for senior management and regulators, highlighting findings, trends, and corrective actions.
  
• Track and monitor KPIs and quality metrics to support performance reviews and risk reporting.
  

Stakeholder Management

• Work closely with the MLRO, FCC Operations, Compliance, Risk, and Technology teams to align QA outcomes with broader compliance goals.
  
• Support internal and external audits and regulatory reviews as the QA point of contact.
  

Regulatory and Business Conduct

• Display exemplary conduct and live by the Standard Chartered Group's Code of Conduct.
  
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Code of Conduct.
  
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters
  

Key Stakeholders

• MLRO
  
• Compliance
  
• Internal Audit
  
• Regulators and their appointed auditors (where applicable)
  

Who You Are:

• You have strong communication skills, curiosity and are a quick learner.
  
• You enjoy a creative fast paced agile world
  
• You enjoy mentoring and teaching other developers to create a world class cohesive team
  
• You are a self starter and able to drive and navigate independently
  
• You enjoy making friends, having fun
  
• You're happy to dig in when all hell breaks loose
  

What You'll Need:

• An open and curious attitude
  
• Ability to collaborate with all levels of management.
  
• Able to manage conflicting priorities and situation
  
• In-depth knowledge on financial service products including store value facility, retail payment services and consumer protection
  
• Bachelor's degree in Finance, Business, Law, or a related field; professional certifications (e.g., CAMS, ICA) are a plus.
  
• 6–8 years of relevant experience in financial crime compliance, preferably in name screening, sanctions, or transaction monitoring.
  
• Minimum 3 years in a QA or audit-related role within FCC.
  
• Strong understanding of local, regional and global AML/CFT regulatory requirements and typologies.
  
• Excellent analytical, writing, and communication skills.
  
• Proven track record of designing and running QA frameworks and delivering training.
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function General Business

Referrals increase your chances of interviewing at myZoi | Financial Inclusion Technologies by 2x

Dubai, Dubai, United Arab Emirates AED10,000.00-AED14,000.00 2 hours ago

Dubai, Dubai, United Arab Emirates 12 hours ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

A Project Manager with a focus on Quality Assurance and Control plays a crucial role in ensuring that projects meet the highest standards.

• This position requires 12 years of experience in Quality, with at least 6-8 years in the Gulf region.
• A degree in Engineering, Business, or a related field is mandatory.
• Lead Auditor certification or ASQ certification is highly desirable.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to collaborate effectively with professionals across departments.

Strong analytical thinking, problem-solving, and risk assessment abilities are essential for this role.

We offer a competitive remuneration package and opportunities for professional growth and development.

FCC Quality Assurance Manager

Dubai, United Arab Emirates | Posted on 07 / 24 / 2025

myZoi is changing lives for the better for those who deserve it the most. We are an exciting fintech start-up aiming to promote financial inclusion globally. Our vision is to provide a level playing field to the unbanked and the underbanked in accessing essential financial services in an affordable, convenient, and transparent fashion. We are looking for smart, ambitious, and purpose-driven individuals to join us in this journey. Please apply via the link below if you are interested.

The Role

We are looking for a Quality Assurance Manager for FCC Operations reporting to the FCC Operations Manager. You will be responsible for leading and implementing our quality assurance framework across financial crime compliance activities. This role will play a key part in ensuring the effectiveness, accuracy, and consistency of FCC screening and transaction monitoring processes, conducting ongoing training, and driving a culture of continuous improvement.

What You'll Do: Quality Oversight

• Oversee the quality assurance of name screening, sanctions screening, PEP/adverse media screening, fraud, and transaction monitoring alerts.
• Ensure high-quality alert dispositioning and consistent adherence to internal FCC policies and procedures.
• Identify errors, trends, and gaps in analyst performance and recommend remediation actions.

Process Review & Improvement

• Conduct regular QA reviews and deep dives to assess the quality and completeness of alert reviews and investigations.
• Monitor the effectiveness of the QA framework and propose enhancements in methodology and scope.
• Collaborate with the FCC team to refine investigation playbooks and quality benchmarks.

Training & Coaching

• Design and implement training and upskilling programs for FCC analysts based on QA findings.
• Provide ongoing coaching and feedback to improve investigation quality and consistency.
• Maintain a knowledge repository of common issues and best practices for FCC processes.

Reporting & MI

• Prepare periodic QA reports for senior management and regulators, highlighting findings, trends, and corrective actions.
• Track and monitor KPIs and quality metrics to support performance reviews and risk reporting.

Stakeholder Management

• Work closely with the MLRO, FCC Operations, Compliance, Risk, and Technology teams to align QA outcomes with broader compliance goals.
• Support internal and external audits and regulatory reviews as the QA point of contact.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Standard Chartered Group's Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct. This includes understanding and ensuring compliance with all applicable laws, regulations, guidelines, and the Code of Conduct.
• Identify, escalate, mitigate, and resolve risk, conduct, and compliance matters effectively and collaboratively.

Key Stakeholders

• MLRO
• Compliance
• Internal Audit
• Regulators and their auditors (where applicable)

Who You Are:

• You have strong communication skills, curiosity, and are a quick learner.
• You enjoy a creative, fast-paced, agile environment.
• You enjoy mentoring and teaching others to create a cohesive team.
• You are a self-starter and able to work independently.
• You enjoy making friends and having fun.
• You're prepared to handle challenging situations.

What You'll Need:

• An open and curious attitude.
• Ability to collaborate with all management levels.
• Able to manage conflicting priorities and situations.
• In-depth knowledge of financial services products including stored value facilities, retail payment services, and consumer protection.
• Bachelor's degree in Finance, Business, Law, or a related field; professional certifications (e.g., CAMS, ICA) are a plus.
• 6–8 years of relevant experience in financial crime compliance, preferably in name screening, sanctions, or transaction monitoring.
• Minimum 3 years in a QA or audit-related role within FCC.
• Strong understanding of local, regional, and global AML/CFT regulatory requirements and typologies.
• Excellent analytical, writing, and communication skills.
• Proven track record of designing and implementing QA frameworks and delivering training.

Join to apply for the Quality Assurance Manager (Arabic Speaker) role at Dicetek LLC.

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• Bachelor’s Degree in Computer Science/Engineering or related field

• Master’s Degree in Computer Science/Engineering or related field
• ISTQB certification
• Certification in Six Sigma, Quality Auditor, Quality Engineer, or Quality Improvement
• In-depth knowledge of Quality Management System (QMS) procedures

• 10+ years of relevant experience
• Knowledge of software testing using automation and manual methods within SDLC
• Manage artifacts like Defect Tracker, Traceability Matrix, Test Reports

• 5+ years in managerial or supervisory roles
• Testing experience with SAP systems
• Knowledge of Tax domain

• Arabic
• English

• Design and execute Test Strategy, Test Plan, Test Scenarios, and Test Cases
• Oversee testing phases: System, Integration, Functional, UAT, Regression
• Ensure products meet quality standards and benchmarks
• Inspect products at various development stages to ensure standards
• Record quality issues and plan defect reduction processes

• Seniority Level: Not Applicable
• Employment Type: Contract
• Job Function: Quality Assurance
• Industries: IT Services and IT Consulting

This job posting is active. Referrals can increase your chances of interview by 2x.

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Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role :

To oversee and enhance the quality assurance and quality control (QA/QC) processes across our FM Operations in the UAE. The ideal candidate will ensure compliance with ISO standards, client SLAs, and regulatory requirements, while driving continuous improvement in service delivery through process audits, CAFM system optimization, and operational excellence.

Responsible to manage CAFM system, QMS, technical training. Work in a team environment to develop and implement best practices that emphasize service quality, continuous improvements in meeting all customer requirements.

What you will do :

1. Quality Management System

• Develop, implement, and maintain QA/QC policies, procedures, and standards in line with ISO 9001, ISO 14001, OHSAS 18001/ISO 45001, and client requirements.
• Provide support for the management of supply chains and ensure compliance with QHSE standards through audits and reviews of operating practices and systems.
• Continuously monitor QHSE requirements and regulations imposed by government and semi-government bodies, ensuring they are incorporated and complied with as applicable.
• Set quality objectives, update and maintain operational risk assessments, and contribute to the digitization of processes.
• Conduct process gap analyses, identify and implement corrective measures, and develop and maintain QA/QC reports.
• Closely control expectations related to QHSE and ensure all required standards are applied.
• Attend client quality management meetings. Handle the prequalification of vendors and subcontractors in accordance with QMS requirements.

2. Quality Audits & Inspection

• Conduct regular process and site audits, including internal and subcontractor audits, to ensure adherence to FM best practices, KPIs, and contractual obligations.
• Verify that the QHSE standards comply with the applicable procedures and standards.
• Perform internal audits as per QHSE procedures, identify non-conformities, conduct root cause analysis, and recommend corrective and preventive actions.
• Generate non-conformance reports and follow up on NCRs and HSE ATRs to ensure timely closure.
• Prepare internal audit reports with the necessary statistics and details.
• Develop look-ahead plans for upcoming audits.
• Carry out material quality inspections and submit corresponding reports.

3. Training & Development

• Plan, develop, and implement training programs for the operations team.
• Coordinate with internal trainers and external training specialists for the delivery of both technical and soft skills training.
• Support the training and development of all staff to ensure awareness and understanding of QHSE standards and their relevance to business objectives.
• Conduct QMS induction and awareness training sessions for technicians, supervisors, and engineers.
• Prepare training documents and presentations, and maintain all related training records and forms.

4. CAFM-Field service management software

• Act as the key focal point for all CAFM-related requests and activities, and develop processes and procedures to ensure robust documented systems are in place for both internal and external users/providers.
• Ensure all workflow processes are up to date and reflect current working practices.
• Take a lead role in clarifying and resolving CAFM-related queries for both internal and external users.
• Identify gaps and improvement opportunities for simplified and efficient operations.
• Regularly conduct system health checks, report problems, identify faults, and liaise with the IT department and software developers for operational issues while keeping the operations team updated.
• Develop and maintain reports, dashboards, and KPIs.

5. QHSE

• Contribute to safe systems of work and the development of the quality management system by ensuring all work practices comply with relevant safety standards.
• Ensure that measures to protect personal safety and well-being are always in place, and that personal actions do not jeopardize the safety and well-being of others.
• Implement all HSE policies, Safe Operating Procedures, and Safe Work Instructions (toolbox talks) to prevent potential incidents at all times.

Required skills to be successful :

• Ability to communicate clearly and professionally at all levels
• Able to analyze issues, identify root causes, and deliver practical and timely solutions.
• High regard for the quality of work and commitment to maintaining standards across the team and organization.
• Expertise in ISO standards and regulatory requirements, including ISO 9001 (QMS), ISO 14001 (EMS), ISO 45001 (OH&S), and UAE FM regulations such as DCD, DM, ADM, and Trakhees
• Strong ability to conduct internal and external audits, identify non-conformities, and implement corrective and preventive actions (CAPA)
• Solid understanding of client contracts, service level agreements (SLAs), and performance benchmarks to effectively manage KPIs

What equips you for the role :

• A bachelor’s degree in engineering (Mechanical/Electrical), Facilities Management, or a related field
• 10 years of experience in Facilities management and Quality controls & Quality assurance.
• Certifications such as ISO 9001 Lead Auditor and NEBOSH/IOSH are preferred.
• Strong expertise in CAFM systems including FSI, Maximo, SAP PM, Planon, or similar digital FM tools.
• Proven experience in conducting process audits, overseeing FM service delivery, and managing subcontractor quality is essential.

About Al-Futtaim Engineering & Technologies

Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions. The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation. The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services. These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts. #J-18808-Ljbffr

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Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role :

To oversee and enhance the quality assurance and quality control (QA/QC) processes across our FM Operations in the UAE. The ideal candidate will ensure compliance with ISO standards, client SLAs, and regulatory requirements, while driving continuous improvement in service delivery through process audits, CAFM system optimization, and operational excellence.

Responsible to manage CAFM system, QMS, technical training. Work in a team environment to develop and implement best practices that emphasize service quality, continuous improvements in meeting all customer requirements.

What you will do :

1. Quality Management System

• Develop, implement, and maintain QA/QC policies, procedures, and standards in line with ISO 9001, ISO 14001, OHSAS 18001/ISO 45001, and client requirements.
• Provide support for the management of supply chains and ensure compliance with QHSE standards through audits and reviews of operating practices and systems.
• Continuously monitor QHSE requirements and regulations imposed by government and semi-government bodies, ensuring they are incorporated and complied with as applicable.
• Set quality objectives, update and maintain operational risk assessments, and contribute to the digitization of processes.
• Conduct process gap analyses, identify and implement corrective measures, and develop and maintain QA/QC reports.
• Closely control expectations related to QHSE and ensure all required standards are applied.
• Attend client quality management meetings. Handle the prequalification of vendors and subcontractors in accordance with QMS requirements.

2. Quality Audits & Inspection

• Conduct regular process and site audits, including internal and subcontractor audits, to ensure adherence to FM best practices, KPIs, and contractual obligations.
• Verify that the QHSE standards comply with the applicable procedures and standards.
• Perform internal audits as per QHSE procedures, identify non-conformities, conduct root cause analysis, and recommend corrective and preventive actions.
• Generate non-conformance reports and follow up on NCRs and HSE ATRs to ensure timely closure.
• Prepare internal audit reports with the necessary statistics and details.
• Develop look-ahead plans for upcoming audits.
• Carry out material quality inspections and submit corresponding reports.

3. Training & Development

• Plan, develop, and implement training programs for the operations team.
• Coordinate with internal trainers and external training specialists for the delivery of both technical and soft skills training.
• Support the training and development of all staff to ensure awareness and understanding of QHSE standards and their relevance to business objectives.
• Conduct QMS induction and awareness training sessions for technicians, supervisors, and engineers.
• Prepare training documents and presentations, and maintain all related training records and forms.

4. CAFM-Field service management software

• Act as the key focal point for all CAFM-related requests and activities, and develop processes and procedures to ensure robust documented systems are in place for both internal and external users/providers.
• Ensure all workflow processes are up to date and reflect current working practices.
• Take a lead role in clarifying and resolving CAFM-related queries for both internal and external users.
• Identify gaps and improvement opportunities for simplified and efficient operations.
• Regularly conduct system health checks, report problems, identify faults, and liaise with the IT department and software developers for operational issues while keeping the operations team updated.
• Develop and maintain reports, dashboards, and KPIs.

5. QHSE

• Contribute to safe systems of work and the development of the quality management system by ensuring all work practices comply with relevant safety standards.
• Ensure that measures to protect personal safety and well-being are always in place, and that personal actions do not jeopardize the safety and well-being of others.
• Implement all HSE policies, Safe Operating Procedures, and Safe Work Instructions (toolbox talks) to prevent potential incidents at all times.

Required skills to be successful :

• Ability to communicate clearly and professionally at all levels
• Able to analyze issues, identify root causes, and deliver practical and timely solutions.
• High regard for the quality of work and commitment to maintaining standards across the team and organization.
• Expertise in ISO standards and regulatory requirements, including ISO 9001 (QMS), ISO 14001 (EMS), ISO 45001 (OH&S), and UAE FM regulations such as DCD, DM, ADM, and Trakhees
• Strong ability to conduct internal and external audits, identify non-conformities, and implement corrective and preventive actions (CAPA)
• Solid understanding of client contracts, service level agreements (SLAs), and performance benchmarks to effectively manage KPIs

What equips you for the role :

• A bachelor’s degree in engineering (Mechanical/Electrical), Facilities Management, or a related field
• 10 years of experience in Facilities management and Quality controls & Quality assurance.
• Certifications such as ISO 9001 Lead Auditor and NEBOSH/IOSH are preferred.
• Strong expertise in CAFM systems including FSI, Maximo, SAP PM, Planon, or similar digital FM tools.
• Proven experience in conducting process audits, overseeing FM service delivery, and managing subcontractor quality is essential.

About Al-Futtaim Engineering & Technologies

Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.
The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.
The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.
These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.

My client is a leading healthcare brand in Abu Dhabi which owns many clinics and pharmacies. They have a great opportunity for a Clinical Laboratory Quality Assurance (QA) Manager.
The manager is responsible for many quality issues in the clinical laboratory, including ensuring compliance with all regulatory requirements, conducting gap analysis, and developing, implementing, and maintaining a quality management system; either directly or by delegation, and under the direction of the Director of Laboratory Operations.

Responsibilities:

• Ensure compliance with all regulatory requirements.
• Conduct gap analysis.
• Develop, implement, and maintain a quality management system.

Minimum Qualifications:

• Minimum of 5 years of clinical laboratory experience.
• Exceptional written and verbal communication skills with strong attention to detail and record-keeping skills.
• Demonstrated ability to collaborate across functions and with both internal and external stakeholders.
• Strong leadership and decision-making skills; ability to communicate ideas, opinions, and counterarguments in a proactive and professional manner.
• Demonstrated understanding of and experience working with HAAD, CAP, and JCI.