136 Collections Specialist jobs in the United Arab Emirates

Job Title: Assistant Manager, Accounting

The Accounts Receivable role is critical to the company's success.

This position ensures timely collection of payments and maintains accurate financial records according to generally accepted accounting principles and company policies.

Key Responsibilities:

• Collection Management : Oversee and manage the collection process to ensure timely receipt of payments from customers.
• Invoice Processing : Prepare and issue invoices accurately and promptly.
• Reconciliation : Perform regular reconciliations of accounts receivable balances and resolve discrepancies.
• Reporting : Generate and present reports on accounts receivable status, aging, and collection efforts to management.
• Compliance : Ensure adherence to company policies and regulatory requirements.
• Support : Assist the finance team with audits, month-end closing, and other financial tasks as needed.

Requirements:

• Education : Bachelor's degree in Accounting, Finance, or a related field.
• Experience : Minimum of 2-4 years of experience in accounts receivable or a similar accounting role.
• Technical Skills : Proficiency in accounting software and Microsoft Office Suite, particularly Excel.
• Language Skills : Proficiency in Arabic and English.
• Analytical Skills : Strong analytical and problem-solving skills.
• Communication Skills : Excellent verbal and written communication skills.
• Attention to Detail : High level of accuracy and attention to detail.

Job Overview

The primary purpose of this role is to drive collection activities on assigned portfolios with the ultimate goal of maximizing recoveries, reducing delinquency rates, and non-performing loans (NPL).

Key Responsibilities

1. Meet assigned collection targets by timely follow-up on overdue accounts in line with collections policy to minimize NPL portfolio.
2. Initiate legal action when necessary on assigned portfolios as per collections policy.
3. Achieve daily and monthly call targets for assigned portfolios.
4. Utilize various instruments such as demand drafts, statutory investigation orders, and cheques to recover overdue amounts.
5. Send legally approved dunning/warning letters, emails, and SMS to delinquent customers in accordance with collection policy.
6. Coordinate with branches and departments to update customer contact information for effective communication.
7. Document all activities related to assigned portfolios accurately in the collection system.
8. Identify skip status cases and report them to supervisors.
9. Negotiate and finalize restructuring or settlement agreements to minimize bank losses.
10. Monitor early warning signals and report them immediately to supervisors for further action.
11. Ensure strict compliance with relevant policies, procedures, and regulations.

We are seeking a seasoned professional to lead our collections operations, ensuring timely payments and minimizing default risk for our real estate development projects. As a strategic collections leader, you will play a pivotal role in enhancing cash flow and portfolio performance, fostering strong relationships with clients and government institutions.

• Manage collection operations for installment payments related to off-plan and ready real estate projects, leveraging your expertise in the real estate sector.

• Develop and implement recovery strategies to enhance cash flow and mitigate default risks, providing actionable insights for internal review and decision-making.

• Monitor and track collection cases using CRM/payment systems for effective follow-up and resolution, maintaining meticulous records and reports.

• Analyze data to identify trends, improve collection processes, and ensure compliance with regulatory requirements, upholding the highest standards of professionalism and integrity.

• Prepare comprehensive reports on payment trends, settlements, and receivables for internal review and decision-making, ensuring transparency and accountability.

• Establish and nurture relationships with government entities to streamline registration and transaction processes, facilitating seamless communication and cooperation.

• Mentor and lead the collections team, promoting performance excellence, collaboration, and a culture of continuous improvement.

• Drive customer engagement with empathy and professionalism, securing payments while delivering exceptional client experiences.

• A minimum of 5 years of proven experience in collections within a real estate development environment, preferably with a strong understanding of off-plan property sales payment schedules and regulatory frameworks.

• Exceptional communication, negotiation, and leadership skills, with a talent for building lasting relationships with clients and government institutions alike.

• Strong analytical and problem-solving capabilities, coupled with attention to detail and a commitment to accuracy.

• A Bachelor's degree in Business, Finance, or a related field (preferred), with a proven track record of success in similar roles.

We are currently seeking an accomplished Collections Strategist to join our team in the real estate development sector. This critical role involves overseeing installment collection operations for off-plan and ready properties.

The ideal candidate will be a strategic thinker with exceptional analytical skills, able to develop and implement effective recovery strategies to enhance cash flow and portfolio performance.

• Lead and manage the collection process for both off-plan and ready real estate projects.

• Implement data-driven approaches to improve collection processes and mitigate default risks.

• Utilize CRM/payment systems to monitor and track collection cases, ensuring timely follow-up and resolution.

• Analyze data trends to identify areas of improvement and optimize collection processes.

• Prepare comprehensive reports on payment trends, settlements, and receivables for senior review and decision-making.

• Maintain strong relationships with government entities to streamline registration and transaction processes.

• Mentor and lead the collections team, promoting performance excellence and collaboration.

• Foster customer engagement with professionalism and empathy, ensuring a positive client experience while securing payments.

To succeed in this role, you will require:

• A minimum of 5 years' experience in collections within a real estate development environment.

• In-depth knowledge of off-plan property sales payment schedules and regulatory frameworks.

• Experience with CRM and financial software for collection tracking and reporting.

• Exceptional communication, negotiation, and leadership skills.

• Detailed analytical and problem-solving abilities.

• Strong relationship-building skills with clients and government institutions.

• A bachelor's degree in Business, Finance, or a related field is preferred.

We are seeking a diligent and detail-oriented Credit Controller / Collections Specialist to manage and oversee the company s receivables. The role involves ensuring timely payments from clients minimizing bad debt exposure and maintaining healthy cash flow. This position plays a critical part in the financial stability of the business and requires strong communication and negotiation skills.

• Monitor customer accounts to identify overdue balances and initiate collection activities.
  

• Contact clients via phone email and written correspondence to follow up on outstanding invoices.
  

• Negotiate payment plans and resolve disputes in a professional and customer-focused manner.
  

• Reconcile accounts and allocate incoming payments accurately in the accounting system.
  

• Maintain accurate records of all communications and transactions related to collections.
  

• Collaborate with the sales and customer service teams to address billing issues or disputes.
  

• Assess the creditworthiness of new and existing customers and set appropriate credit limits.
  

• Prepare and issue monthly statements and aging reports.
  

• Escalate high-risk accounts or legal matters as needed.
  

• Assist in month-end closing activities related to receivables and cash flow forecasting.
  

• Proven experience in credit control collections or accounts receivable.
  

• Strong understanding of accounting principles and financial regulations.
  

• Excellent communication negotiation and interpersonal skills.
  

• High level of accuracy and attention to detail.
  

• Ability to manage multiple accounts and prioritize tasks effectively.
  

• Proficiency in Microsoft Excel and accounting/ERP software (e.g. ZOHO Books SAP Oracle QuickBooks or NetSuite).
  

• Degree or diploma in Finance Accounting or a related field.
  

• Familiarity with legal collection processes and credit risk assessment.
  

• Arabic speaking is a plus

• All benefits mandated as per the UAE Labor Law
  

• Health and wellness benefits
  

• Opportunities for growth and development
  

• A supportive and collaborative work environment
  

We are looking for a detail-oriented and proactiveAccounts Receivable & Credit Control Executiveto join our finance team. If you have strong analytical skills, a keen eye for accuracy, and experience in managing receivables and credit risk, we’d love to hear from you!
Key Responsibilities:
Manage the receivable process, payment collections, and reconciliation.
Monitor customer accounts for overdue payments and follow up.
Maintain accurate records of all credit control activities and interactions.
Resolve billing discrepancies and disputes in a timely manner.
Prepare aging reports, cash flow forecasts, and other financial reports
Liaise with sales and other departments to ensure smooth credit operations.
Recommend and implement improvements to credit control policies and procedures.
Assist with month-end closing and audit requirements as needed.
Qualifications & Skills:
Bachelor’s degree in Accounting, Finance, or a related field.
Min 1 year of experience in accounts receivable, credit control, or a similar role.
Strong understanding of accounting principles and credit risk management.
Proficiency in accounting software (e.g., QuickBooks, SAP, Oracle) and MS Excel.
Excellent communication and negotiation skills.
High level of accuracy and attention to detail.
Ability to work independently and meet deadlines.
What We Offer:
· Competitive salary and benefits package.
· Opportunities for professional growth and development.

The Conservation Specialist plays a pivotal role in preserving and safeguarding museum collections.

This position entails collaborating with curatorial, scientific research, and collections management teams to ensure the long-term care of artifacts.

The successful candidate will have expertise in conservation methods, preventive planning, and risk assessment.

Join to apply for the Specialist- Credit Control (Emiratized Role) role at First Abu Dhabi Bank (FAB)

Company Description
Join the UAE's largest bank and one of the world's largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders, and communities to grow through differentiation, agility, and innovation. We are looking for top talent, and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark at a top company, in an exciting & dynamic industry.

Job Description

JOB PURPOSE: The Group Credit is a credit origination that enables business growth of First Abu Dhabi Bank's Corporate and Investment Banking (CIB) business, meets the service aspirations of our customers, and remains an independent assurance provider of credit quality through sound credit risk, product, and market knowledge. This role primarily supports Abu Dhabi / Dubai and NE/PCG clients on credit processes and administration of sanctioned limits.

The role manages credit limits related to credit facilities, guides team members in daily transactions regarding limit encoding & control, and ensures compliance with policies, processes, and procedures of FAB and regulatory authorities.

Key responsibilities include:

• Processing/authorization of credit limits, Facility Offer Letters (FOL), and related releases, including documentation, PPC discounting, SVR, availment tickets, interest suspension, write-offs, charges, fees, and lien releases.
• Preparation and authorization of internal memos, customer grade changes, and certificates.
• Monitoring work submission channels for task allocation.
• Processing obligor details requests in line with local regulations.
• Ensuring accurate and timely completion of daily tasks, updating trackers, archiving documents, and reviewing credit limits in GLCMS.

Stakeholder & Business Expectations

• Providing excellent service to internal customers, managing relationships, and addressing queries proactively.
• Responding promptly to requests, escalations, and reports.
• Staying updated on regulations and guidelines.
• Engaging proactively with stakeholders to ensure operational continuity.

Team Management & Administrative Responsibilities

• Supporting leave management, creating backups, and optimizing manpower.
• Distributing tasks rationally, providing training, and monitoring team performance.
• Adhering to SOPs, SLAs, and understanding product procedures and DOA.
• Undertaking special projects as delegated.

Reporting

• Preparing reports as requested, reporting risks and incidents timely.
• Supporting SOP, SLA, and process documentation updates.

Qualifications

• Bachelor's degree or related discipline.

Experience

• At least 3 years of relevant banking experience, with managerial responsibilities in credit facilities.

• Not Applicable

• Full-time

• Accounting/Auditing and Finance

• Banking

Company Description

Join the UAE's largest bank and one of the world's largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark at a top company, in an exciting & dynamic industry.

JOB PURPOSE:

The Group Credit is a credit origination that enables business growth of First Abu Dhabi Bank's Corporate and investment banking (CIB) business, meets the service aspiration of all our customers and remains an independent assurance provider of credit quality through the possession of sound credit risk, product and market knowledge. This role is primarily responsible for providing specialized support to Abu Dhabi / Dubai and NE/PCG clients on the credit processes and administration of sanctioned limits.

The role is responsible for managing credit limits relating to credit facilities and guiding the team members in the day to day transactions with respect to limit encoding & control. Further, he/she is responsible for ensuring that the team complies with the approved terms and adheres to policies, processes, and procedures of FAB Head office, representative offices, international branches, and regulators.

Ensuring accurate and timely fulfilment of day to day tasks, business requirements and regular housekeeping activities in accordance to the regulatory and performance standards of the organization:

• Process/Authorization of Credit limits, Facility Offer Letter (FOL) and other related releases from documentation unit, Project Payment Certificate (PPC) discounting / settlements, Share Valuation Report (SVR), availment tickets, suspension of interest, write-off entries, charges and fees, fixed deposit lien release and all other limit control related tasks.
• Preparation/Authorization of Internal Memos (IOM), Customer grade change, Sign-off Liability / No Liability Certificates.
• Assist and monitor work submission channels (emails or any other work flow channels in use) for daily task allocation within the Unit.
• Process/Authorization of Corporate obligor details based on the requests received from UAE or International Credit Units in line with the local regulations of the respective jurisdictions.
• Ensure Processing/Authorization of daily or periodic tasks, updation of trackers, proper archival of documents in custody, monthly activities including review of Credit limits in GLCMS, accuracy with regards to application of interest rates in system (ADI/ACI/GDI/GCI).

Efficiently manage key stakeholders & business unit expectations:

• Ensure 100% satisfaction rating by internal customers by providing superior service quality, manage internal customer relationships and ensure that queries and exceptions are addressed efficiently with proactive measures.
• Ensure timely response to service and support requests, queries, escalations and deficiency reports.
• Stay abreast of latest developing concepts, new regulations by the UAE Central Bank, other legal entities and Corporate Credit guidelines.
• Proactive engagement with key stakeholders and ensure operational continuity without any process breach.

Effective administrative and team management:

• Support effective leave management plan, create adequate back-ups for self and team members.
• Maximize available manpower to meet business demands.
• Ensure rational distribution of tasks/transactions among team members.
• Facilitate on the job training for staff, conduct knowledge sharing sessions and monitor performance of the team.
• Identify suitable training for self and team members.
• Provide timely feedback on team members output & performance.
• Ensure adherence to published Standard Operation Procedures (SOP), Service level agreements (SLA's) and understanding of relevant products, procedures and Delegation of Authority (DOA) of the Bank.
• Undertake special projects/assignments as and when delegated by Team Leader, HCCU and HCAD ensuring timely and adequate engagement.

Reporting:

• Prepare various reports as and when requested by Team Leader, HCCU and HCAD.
• Report Key Risk Indicators (KRI) and Operational near miss/loss incidents in a timely manner.
• Support the creation and periodic updation of comprehensive Standard Operating Procedures (SOP), Service Level Agreement (SLA), Process Note (PN) and other related guidelines and control tools.

Minimum Qualification:

• Bachelor's degree or related discipline.

Minimum Experience:

• Relevant experience in the banking sector with at least 3 years in similar positions of progressively increasing managerial responsibilities in the credit facility function.