46 Field Service jobs in the United Arab Emirates

Overview

We are looking for a highly skilled and motivated Field Service Supervisor to join our team. The ideal candidate will have hands-on experience in field service operations, team leadership, and customer support within the manufacturing industry.

Key Responsibilities

• Lead, supervise, and coordinate field service teams to ensure smooth operations.
• Ensure preventive and corrective maintenance activities are carried out effectively.
• Troubleshoot and resolve technical issues on-site with clients.
• Plan, allocate, and monitor manpower & resources for service tasks.
• Maintain excellent client relationships and provide technical support.
• Ensure compliance with safety standards and company policies.
• Train and mentor technicians to improve service quality and efficiency

Requirements

• Minimum 5 years of experience in field service supervision (preferably in the manufacturing industry).
• Strong knowledge of maintenance, troubleshooting, and field operations.
• Excellent leadership, communication, and problem-solving skills.
• Ability to work under pressure and handle multiple projects.
• Must be willing to travel as per project requirements.

If you are a results-driven professional looking to take the next step in your career, we would love to hear from you!

Apply now and be part of a leading manufacturing team in the GCC.

Interested candidates please share me your updated resume at

Copyright by Horizonhr Consultancy . All rights reserved.

#J-18808-Ljbffr

The Role
• Recognize customer problems, suggest solutions that satisfy their requirements • Conducts technical repairs, calibrations and maintenance of machines • Perform installations of new machines, followed by customer training and support • Carry out AMC and service on systems according to defined protocols • Ensure breakdowns and troubleshooting have a 48-hour response time • Communicate effectively with customers and reporting regarding scheduling, repair or maintenance needs, part requests. • Reporting and submission of all service jobs • Ensures customer satisfaction and collecting customer feedback

Requirements
• UAE based – Driving license • Having experience – 2 to 3 years at UAE ./ Middle East • Qualification background – Degree/ Diploma holder in field of Electronic / Electrical / Instrumentation • Vacancy – 01 Dubai

About the company
With our corporate headquarters at Dubai Airport Freezone and Application & Research Center at Dubai Industrial City, with regional sales and customer service center in Dubai, Abu Dhabi, Kuwait and Riyadh, Himatrix has a global vision of providing industrial and laboratory solutions including process automation and turnkey solutions. We are ISO9001:2015 certified and accredited for ISO17025:2017 in the field of calibration services. We represent global leaders in the industry, providing industrial automation, weighing, laboratory and analytical, product inspection, marking and coding, packaging, labelling and material handling solutions. We also provide accredited calibration services and manufacture self-adhesive labels.

Overview

Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology—or multiple X-ray technologies—to address each customer’s unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence .

Role Overview

Installation, Service, and support of Rapiscan X-RAY screening systems in UAE/MEA region. This role will have primary responsibility for supporting all X-ray and Trace product lines of Rapiscan systems deployed across multiple projects.

Responsibilities

Working on Rapiscan’s Product Line:

• Installation, commissioning and service support of Rapiscan’s X-ray and Trace systems in UAE/MEA.
• Carry out service site surveys prior to installations and professional site reports.
• Fitting, system diagnosis, troubleshooting and fault finding on Detection systems & sub systems, carrying out the repair, maintenance and overhaul as necessary elements of Detection systems and escalation for rectification of system issues.
• Documentation: Completing technical documentation including service reports, engineering change requests & inputting service data to a simple functional database, Ensure timely completion of Field Modification Instructions and Planned Maintenance, corrective repair and Service inspections documentation
• Carries out all preventive and corrective maintenance works and attends all call-outs.
• Detailed failure analysis activities, including investigation / reporting / resolution
• Spare parts recommendations to management for different service levels or periodic service intervals
• Makes sure to submit service reports and non-conformance reports as required without delay
• Give regular feedback to Engineering, Product Line Management and QA as part of our continuous improvement programme.
• Take part in other departmental ad-hoc duties when required including special projects.
• Customer skills: Daily interface with operators, technicians and BHS managers on equipment status issues.
• Adhere to all Health & Safety requirements of the company and at customer’s site.
• Responsible for all technical decisions.
• Reach out to Engineering / PLM on technical matters when needed.
• Be the focal point in case of requests or disputes.
• Formulate and close a technical Incident Report.
• Raise Change Requests/Implement/Close as required.
• Responsible for distributing information to team members and request permission from stakeholders to complete planned work.
• provide recommendations to improve work and ensure availability of maintained equipment
• Attend technical meetings upon request.

• Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork.

• Demonstrate behaviour consistent with the company’s Code of Ethics and Conduct.

• It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects for corrective action to be implemented and to avoid recurrence of the problem.

• Duties may be modified or assigned at any time to meet the needs of the business.

Qualifications

• BSc in Electrical or Mechanical Engineering.
• Post graduate qualification in Electrical engineering is desirable.
• A recognised qualification in an IT (Microsoft, cisco etc) a plus.
• A good general knowledge of mechanical, electrical, civil, hydraulic, electronics or complex electro-mechanical equipment or systems. Or knowledge of HV Systems i.e. Medical or Industrial engineering discipline.
• 3-4 years of experience in field service environment, x-ray industry is highly desired.
• Must have knowledge of electronic and mechanical assemblies, as well as wiring diagrams and schematics.
• Familiarity with test equipment (DVM) and experience with high voltage and x-ray producing equipment preferred.
• Maintain clear and concise business communication proficiency, both oral and written
• Detail oriented, well organized, and self-motivated with strong interpersonal skills
• Computer literate: competency in use of programs within MS Office Suite and aptitude for learning specialized software programs.
• Must be team player with ability to work under pressure in fast-paced environment with minimal oversight.
• Flexible schedule based on locations’ contractual operational; non-standard hours including on-call, weekends and holidays required.

OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.

#J-18808-Ljbffr

At AliveDx, we empower diagnostic insights, transform patient care, and innovate for life. With over 30-years in in‑vitro diagnostics, we put the health of patients first by creating innovative solutions designed for faster diagnostic results. Alba–– our blood bank reagents portfolio–– and MosaiQ®–– one of the first multiplexing and multimodality automated testing platforms––are designed to make labs more efficient and clinical decision‑making more effective. Our journey started as Alba Bioscience, and later, Quotient. Today, as AliveDx, we innovate for life.

Regional Field Service Engineer (MEA)

The Regional Field Service Engineer (RFSE) MEA is highly skilled on the AliveDx systems and ensures 1st Level and 2nd level support to customers and distributors. The RFSE conducts AliveDx system on site commissioning, operational qualification and distributor training.

Your role and responsibilities

• Working on customer autoimmunity and allergy applications on AliveDx systems;
• Involvement in demonstrations and training;
• Installation support, testing, troubleshooting and implementation of products;
• Participating in technical/business reviews as required;
• Serve as the AliveDx liaison and expert on technical matters with customer and/or distributor.

What we are looking for

• Minimum of 5 years’ work experience as Sr Field Service Engineer or Sr Technical Support Engineer in the IVD/IVDR;
• High degree of technical competence & confidence;
• Effective customer consultative skills which includes, exceptional customer engagement, a positive attitude, helpful customer interaction, and maintenance of ongoing customer relationships;
• Exceptional analytical approach to problem solving and troubleshooting;
• Customer focused; sense of urgency and adaptive to change;
• Very strong verbal, written and presentation communication skills;
• Dynamic, self‑motivated and driven; independent and proactive;
• Fluent in English and Arabic.

What we offer

• A highly dynamic and growing environment;
• An opportunity to live your passion for an intrapreneurial mindset, where cultivating innovation and customer centricity are at the heart of everything we do;
• A flexible working environment where applicable and a range of core and flexible benefits.

Interested? We invite you to send your application, including your resume and any other relevant documents. We look forward to exploring your potential contributions to AliveDx.

AliveDx is an equal opportunity employer and welcomes applications from all qualified individuals regardless of nationality, sex, disability, religion/belief, sexual orientation or age. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on competences, performance and business needs.

#J-18808-Ljbffr

Field Service Technician Location: Oman Apply now
ROSEN Middle East . SPECIALIZED IN PIPELINE INSPECTION What you can expect

• Timely onsite preparation and shipping of inspection tools and equipment to workshops or other sites in cooperation with Supply Chain Management
• Coordination and detailed time planning of required personnel, equipment, and mobilization (incl. travel and accommodation details)
• Performing Health, Safety, and Environment (HSE) risk assessment onsite
• Verifying the given tool specifications versus the operation conditions
• Checking and initializing the inspection tool prior to launching
• Tracking the tool in operation together with the operators’ staff
• Checking data quality and completeness, back-up data on external media
• Assessing tool condition, report any damages and order needed spare-parts
• Preparing tool demobilization
• Checking any equipment used on-site and reporting any damages
• Carrying out all activities in accordance with the Company's Quality & HSE guidelines and instructions
• Creating reports on work progress, tool data and conditions, and onsite daily activities
• Deliver final reports, if applicable
• On-site customer communication

What you will bring

• Candidate should be a graduate preferably Mechanical Engineering
• Should have excellent communication skills - both verbal and written
• Experience in site activities, onshore and offshore
• Previous experience in Pipeline Inspection industry / relevant industry will be an added advantage

What we offer Who we are The ROSEN Group is a leading global provider of cutting-edge solutions in all areas of the integrity process chain. Since its beginnings as a one-man business in 1981, ROSEN has grown rapidly and istoday a technology group that operates in more than 110 countries with over 4,000 highly qualifiedemployees.ROSEN’s products and services:

• Inspection of critical industrial assets to ensure reliable operations of the highest standards and effectiveness
• Customized engineering consultancy providing efficient asset integrity management
• Production and supply of customized novel products and systems
• Market-driven, topical state-of-the-­art research and development providing “added-value” products and services

For more information about the ROSEN Group, go to . Do you have any questions? Mohammed AlAhmed
Recruitment #J-18808-Ljbffr

Field Service Technician Location: Oman Apply now
ROSEN Middle East . SPECIALIZED IN PIPELINE INSPECTION What you can expect

• Timely onsite preparation and shipping of inspection tools and equipment to workshops or other sites in cooperation with Supply Chain Management
• Coordination and detailed time planning of required personnel, equipment, and mobilization (incl. travel and accommodation details)
• Performing Health, Safety, and Environment (HSE) risk assessment onsite
• Verifying the given tool specifications versus the operation conditions
• Checking and initializing the inspection tool prior to launching
• Tracking the tool in operation together with the operators’ staff
• Checking data quality and completeness, back-up data on external media
• Assessing tool condition, report any damages and order needed spare-parts
• Preparing tool demobilization
• Checking any equipment used on-site and reporting any damages
• Carrying out all activities in accordance with the Company's Quality & HSE guidelines and instructions
• Creating reports on work progress, tool data and conditions, and onsite daily activities
• Deliver final reports, if applicable
• On-site customer communication

What you will bring

• Candidate should be a graduate preferably Mechanical Engineering
• Should have excellent communication skills - both verbal and written
• Experience in site activities, onshore and offshore
• Previous experience in Pipeline Inspection industry / relevant industry will be an added advantage

What we offer Who we are The ROSEN Group is a leading global provider of cutting-edge solutions in all areas of the integrity process chain. Since its beginnings as a one-man business in 1981, ROSEN has grown rapidly and istoday a technology group that operates in more than 110 countries with over 4,000 highly qualifiedemployees.ROSEN’s products and services:

• Inspection of critical industrial assets to ensure reliable operations of the highest standards and effectiveness
• Customized engineering consultancy providing efficient asset integrity management
• Production and supply of customized novel products and systems
• Market-driven, topical state-of-the-­art research and development providing “added-value” products and services

For more information about the ROSEN Group, go to . Do you have any questions? Mohammed AlAhmed
Recruitment #J-18808-Ljbffr

As Senior Field Service Engineer at Hitachi Energy in Abu Dhabi, UAE, you’ll lead aftermarket service and maintenance for High Voltage Gas Insulated Switchgears (132kV, 220kV+), supporting utility contractors across the region. From preventive maintenance and upgrades to commissioning and high-voltage testing, you’ll ensure optimal performance and reliability of our installed base.

This role also involves driving proactive service solutions, resolving customer issues, and strengthening long-term relationships—making you a key contributor to operational excellence and customer satisfaction.

Responsibilities

• Technical contribution: Involves participation in the planning and execution of installation and commissioning activities on-site. Executing design modifications for commissioning and offering annotations for as-built project documentation.
• Strong knowledge of High Voltage Products Services & Service portfolios.
• Carrying out Installation & Commissioning including HV PD, extension and Maintenance services independently.
• Providing on-site or remote technical support for installation and commissioning of GIS and routine maintenance services, identifying technical problems and making analysis through remote or on-site activity in different Service categories.
• Take part in pre-commissioning meetings, commissioning planning activities and documentation preparation (e.g. FAT documentation, Site ITPs & ITRs, Method Statements, Control programs, etc.).
• Support tendering by providing commissioning plans and time/cost estimation.
• Ensuring compliance with safety regulations and industry standards.
• Recommendation to customers for immediate and future service requirements, provide feedback to Service Sales team.
• Acting as representative of the OEM during interaction with the customer and preparing the tools, equipment and parts needed for a service job and understanding the scope of the job to be performed.
• Ensuring that documentation for the job is available and briefing with service manager, head of department or supervisor about the expected situation on site.
• Creating service reports, time sheets & delivery notes, endorsed by customers.
• Effectively manages multifunctional interfaces - internal, feeder factories, service department, customers, and sub suppliers and abilities to show personal leadership & maintain a teamwork environment to deliver assignments. Strong self-disciplined approach to ensure quality and accuracy of delivery.
• Establishing long-term customer relationships by understanding customer requirements and applicable regulations, respond immediately to issues and demonstrate in-depth technical service product/solutions knowledge to promote product Life Cycle Management.
• Responsible for adherence to the quality assurance requirements on the Power Plant or Substation or Oil & Gas or process Industries site and seeks to improve these continually.
• Responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy’s core values, safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• A bachelor’s degree or Diploma in engineering field is required.
• Minimum 10 years of experience and previous experiences of 6 to 8 years in High Voltage Products or Equipment’s (GIS 132KV, 220KV and above) installation testing and commissioning, repair and maintenance, monitoring and measuring devices, maintenance work of High Voltage Products or Equipment’s, or utilities companies.
• Competence in testing & commissioning of switchgears and other key components/apparatus in substations.
• Overall experience in substation projects, from tendering, engineering or site commissioning.
• Computer literate and excellent interpersonal written or oral communication skills.
• Team player with the ability to network and build relationships both internally and externally.
• Highly focused on meeting customer service and quality standards.
• Hitachi Energy make Transmission GIS with valid Certification for commissioning and HV PD is added advantage.
• Proficiency in both spoken & written English language is required. Arabic is added advantage.

Job type Full time

Experience Experienced

Job function Engineering & Science

Contract Regular

Publication date

About Hitachi Energy

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.

#J-18808-Ljbffr

.Senior Field Service Engineer GIS Specialist page is loaded# Senior Field Service Engineer GIS Specialistlocations: Abu Dhabi, Abu Dhabi, United Arab Emiratestime type: Full timeposted on: Posted Todayjob requisition id: R **Location:**Abu Dhabi, Abu Dhabi, United Arab Emirates**Job ID:**R **Date Posted:** **Company Name:**HITACHI ENERGY SYSTEMS LLC**Profession (Job Category):**Engineering & Science**Job Schedule:**Full time**Remote:**No**Job Description:***The Opportunity**As Senior Field Service Engineer at Hitachi Energy in Abu Dhabi, UAE. You’ll lead aftermarket service and maintenance for High Voltage Gas Insulated Switchgears (132kV, 220kV+), supporting utility contractors across the region. From preventive maintenance and upgrades to commissioning and high-voltage testing, you’ll ensure optimal performance and reliability of our installed base.This role also involves driving proactive service solutions, resolving customer issues, and strengthening long-term relationships—making you a key contributor to operational excellence and customer satisfaction.**How you will make an impact*** Technical contribution Involves participation in the planning and execution of installation and commissioning activities on-site. Executing design modifications for commissioning and offering annotations for as-built project documentation.* Strong knowledge of High Voltage Products Services & Service portfolios* Carrying out Installation & Commissioning including HV PD, extension and Maintenance services independently.* Providing on-site or remote technical support for installation and commissioning of GIS and routine maintenance services, identifying technical problems and making analysis through remote or on-site activity in different Service categories.* Take part in pre-commissioning meetings, commissioning planning activities and documentation preparation (e.g. FAT documentation, Site ITPs & ITRs, Method Statements, Control programs, etc.).* Support tendering by providing commissioning plans and time/cost estimation.* Ensuring compliance with safety regulations and industry standards.* Recommendation to customers for immediate and future service requirements, provide feedback to Service Sales team.* Acting as representative of the OEM during interaction with the customer and preparing the tools, equipment and parts needed for a service job and understanding the scope of the job to be performed.* Ensuring that documentation for the job is available and briefing with service manager, head of department or supervisor about the expected situation on site.* Creating service reports, time sheets & delivery notes, endorsed by customers.* Effectively manages multifunctional interfaces - internal, feeder factories, service department, customers, and sub suppliers and abilities to show personal leadership & maintain a teamwork environment to deliver assignments. Strong self-disciplined approach to ensure quality and accuracy of delivery.* Establishing long-term customer relationships by understanding customer requirements and applicable regulations, respond immediately to issues and demonstrate in-depth technical service product/solutions knowledge to promote product Life Cycle Management.* Responsible for adherence to the quality assurance requirements on the Power Plant or Substation or Oil & Gas or process Industries site and seeks to improve these continually.* Living Hitachi Energy’s core values, safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.**Your background*** A bachelor’s degree or Diploma in engineering field is required.* Minimum 10 years of experience and previous experiences of 6 to 8 years in High Voltage Products or Equipment’s (GIS 132KV, 220KV and above) installation testing and commissioning, repair and maintenance, monitoring and measuring devices, maintenance work of High Voltage Products or Equipment’s, or utilities companies.* Competence in testing & commissioning of switchgears and other key components/apparatus in substations.* Overall experience in substation projects, from tendering, engineering or site commissioning.* Computer literate and excellent interpersonal written or oral communication skills.* Team player with the ability to network and build relationships both internally and externally* Highly focused on meeting customer service and quality standards.* Hitachi Energy make Transmission GIS with valid Certification for commissioning and HV PD is added advantage* Proficiency in both spoken & written English language is required. Arabic is added advantage# Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.# This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe.From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference.Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons. #J-18808-Ljbffr

Description

The Opportunity

As Senior Field Service Engineer at Hitachi Energy in Abu Dhabi, UAE. You’ll lead aftermarket service and maintenance for High Voltage Gas Insulated Switchgears (132kV, 220kV+), supporting utility contractors across the region. From preventive maintenance and upgrades to commissioning and high-voltage testing, you’ll ensure optimal performance and reliability of our installed base.

This role also involves driving proactive service solutions, resolving customer issues, and strengthening long-term relationships—making you a key contributor to operational excellence and customer satisfaction.

How you will make an impact

• Technical contribution Involves participation in the planning and execution of installation and commissioning activities on-site. Executing design modifications for commissioning and offering annotations for as-built project documentation.

• Strong knowledge of High Voltage Products Services & Service portfolios

• Carrying out Installation & Commissioning including HV PD, extension and Maintenance services independently.

• Providing on-site or remote technical support for installation and commissioning of GIS and routine maintenance services, identifying technical problems and making analysis through remote or on-site activity in different Service categories.

• Take part in pre-commissioning meetings, commissioning planning activities and documentation preparation (e.g. FAT documentation, Site ITPs & ITRs, Method Statements, Control programs, etc.).

• Support tendering by providing commissioning plans and time/cost estimation.

• Ensuring compliance with safety regulations and industry standards.

• Recommendation to customers for immediate and future service requirements, provide feedback to Service Sales team.

• Acting as representative of the OEM during interaction with the customer and preparing the tools, equipment and parts needed for a service job and understanding the scope of the job to be performed.

• Ensuring that documentation for the job is available and briefing with service manager, head of department or supervisor about the expected situation on site.

• Creating service reports, time sheets & delivery notes, endorsed by customers.

• Effectively manages multifunctional interfaces - internal, feeder factories, service department, customers, and sub suppliers and abilities to show personal leadership & maintain a teamwork environment to deliver assignments. Strong self-disciplined approach to ensure quality and accuracy of delivery.

• Establishing long-term customer relationships by understanding customer requirements and applicable regulations, respond immediately to issues and demonstrate in-depth technical service product/solutions knowledge to promote product Life Cycle Management.

• Responsible for adherence to the quality assurance requirements on the Power Plant or Substation or Oil & Gas or process Industries site and seeks to improve these continually.

• Living Hitachi Energy’s core values, safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• A bachelor’s degree or Diploma in engineering field is required.

• Minimum 10 years of experience and previous experiences of 6 to 8 years in High Voltage Products or Equipment’s (GIS 132KV, 220KV and above) installation testing and commissioning, repair and maintenance, monitoring and measuring devices, maintenance work of High Voltage Products or Equipment’s, or utilities companies.

• Competence in testing & commissioning of switchgears and other key components/apparatus in substations.

• Overall experience in substation projects, from tendering, engineering or site commissioning.

• Computer literate and excellent interpersonal written or oral communication skills.

• Team player with the ability to network and build relationships both internally and externally

• Highly focused on meeting customer service and quality standards.

• Hitachi Energy make Transmission GIS with valid Certification for commissioning and HV PD is added advantage

• Proficiency in both spoken & written English language is required. Arabic is added advantage

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. #J-18808-Ljbffr