574 IT Support jobs in Dubai

At our company, we are seeking a highly skilled Technical Support Specialist to join our team. This individual will be responsible for providing exceptional customer service and technical support to our clients.

The successful candidate will possess excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. They will also have a strong understanding of ITIL principles and be able to apply them in a real-world setting.

Responsibilities include:

• Responding to customer inquiries via email and phone
• Creating and resolving trouble tickets in a timely manner
• Escalating non-standard incidents to the supervisor as necessary
• Providing feedback on procedures and products to improve market intelligence gathering and customer service

Key qualifications include:

• Minimum diploma
• CCNA/CCNP/ITIL certification preferred

Experience:

• Minimum 2 years of experience in customer service within an international IT organization
• Experience in Service Support and Delivery roles

Skills:

• Basic knowledge of cloud services (VMware and OpenStack)
• Keyboard proficiency and PC skills (MS Office and MS Outlook)
• Customer service focused and sales orientated
• Team player
• Flexible approach towards work
• Self-motivated/self-starter
• Able to work in shifts
• Problem solving/analytics skills
• Strong communication skills in one or more languages (English preferred)

Benefits:

• Competitive salary
• Opportunities for professional growth and development

Seniority level: Not Applicable
Employment type: Contract
Job function: Other
Industries: IT Services and Consulting

Are you passionate about delivering exceptional technical support and ensuring smooth operations? Do you have a strong background in IT and a keen eye for detail?

We are seeking an experienced IT Support Engineer to join our team. As an IT Support Engineer, you will be responsible for providing timely and effective technical support to employees across the organization.

• Provide Level 2 onsite and remote support for Windows, Mac, and Linux systems.
• Handle tickets on the service desk and ensure their resolution within defined SLAs.
• Collaborate with the team to resolve complex technical issues and provide expert guidance.

• Strong technical background with at least 3 years of experience in IT support.
• Proficiency in Active Directory user provisioning and migrations.
• Experience with Helpdesk ticketing systems such as ZenDesk or ServiceNow.
• Advanced knowledge of networking concepts and desktop/server operating systems.

• Competitive tax-free salary.
• Annual air ticket allowance.
• Employee discounts at multiple vendors across the emirates.
• Rewards & Recognitions.
• Learning & Development.

Bayut and dubizzle is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Summary:

The primary role of this position is to provide technical support to end-users, ensuring their hardware and software issues are resolved efficiently.

Key Responsibilities:

• Hardware Setup: Install, configure, and maintain desktop computers, printers, and other peripherals.
• Software Installation: Install and configure operating systems, office applications, and other software as required by users.
• System Configuration: Set up user accounts, permissions, and security settings according to organizational policies.
• End-User Assistance: Provide technical support to end-users via phone, email, or in-person.
• Problem Diagnosis: Identify and diagnose hardware and software issues; perform repairs or escalate to higher-level support if necessary.
• Remote Support: Use remote desktop tools to assist users with troubleshooting and resolving issues.
• Network Configuration: Set up and troubleshoot network connections, including wired and wireless networks.
• Connectivity Issues: Diagnose and resolve issues related to network connectivity, including IP address conflicts and VPN connections.

Mandatory Skills:

• Candidate must have hands-on experience in Windows and MAC OS.
• Must have supported end-users, top management users.
• Must know about KPIs, SLAs, and knowledge about ITSM tools like ServiceDesk Plus.
• Good communication skills, verbal and written.
• Working knowledge of office automation products and computer peripherals, like printers and scanners.
• Knowledge of network security practices and anti-virus programs.
• Ability to perform remote troubleshooting and provide clear instructions.
• Excellent problem-solving and multitasking skills.
• Customer-oriented attitude.

We are seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have experience in handling CCTV, ANPR, Access Control Systems, and Video Management Software (VMS), with certification in Hikvision VMS and hands-on product experience.

Responsibilities

• Provide technical support and troubleshooting for CCTV, ANPR systems, Access Control Systems, and Video Management Software.
• Provide operation and maintenance services to clients, ensuring the optimal performance of their systems.
• Handle multiple support requests simultaneously, prioritizing tasks based on urgency and impact.
• Utilize hands-on experience with Hikvision products to assist in installation, configuration, and maintenance of surveillance and security solutions.
• Collaborate with internal teams and external partners to ensure seamless integration of technologies.
• Conduct training sessions for end-users on system operation and maintenance.
• Document and escalate technical issues as necessary to ensure timely resolution.
• Conduct regular system inspections and audits to identify potential issues and proactively address them.
• Stay up to date with the latest developments in Hikvision products and solutions and maintain strong product knowledge.

Requirements

• Minimum of 4-5 years of experience in technical support, preferably in electronic security systems.
• Proven expertise in ANPR, Access Control Systems, and Video Management Software.
• Hands-on experience with Hikvision products and certification in Hikvision VMS.
• Proficiency in CAD software (e.g., AutoCAD) for creating and interpreting system layouts and drawings.
• Experience with parking guidance systems is a plus.
• Experience designing and executing complex PoC demonstrations for security or smart-city solutions is advantageous.
• Familiarity with AI technologies will be an added advantage.
• Ability to work independently with minimal supervision, while also collaborating effectively with team members and other stakeholders.
• Excellent communication skills, both verbal and written, with the ability to convey technical information clearly and concisely.
• Exceptional troubleshooting skills, with a systematic approach to problem-solving.
• Proven ability to handle multiple issues simultaneously and prioritize tasks effectively.
• Strong coordination and interpersonal skills, with the ability to work effectively across different teams and departments.
• UAE driving license and willingness to travel across the UAE for on-site support.

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water, and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

• Manage the order to cash process for Complex component, Project, Field Service, and Service Operations Orders from order acceptance to invoicing (Order fulfillment, Ordering Equipment, Parts & Technical expertise, Monitoring cost, Warehousing, Order Shipping, and Customer Invoicing).
• Provide customer support during the process: order status, delivery date. Purchase, control, and prepare supplier's shipping documents.
• Coordinate export & import activities: documentation, logistics, customs clearance.
• Handle suppliers database.
• Maintain backlog and WIP.
• Administer claims.

We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit for a role. To help us achieve this, we apply Pymetrics assessments, and upon application, you will be invited to play the assessment games.

Are you looking for an exciting opportunity to support a dynamic sales team in providing exceptional service to our customers? As a Sales Support Specialist at Rentokil Initial, you will play a crucial role in facilitating sales processes and ensuring the highest level of customer satisfaction.

Your Responsibilities:

• Provide administrative support to the sales team, ensuring efficient workflow and execution of sales processes.
• Assist in preparing sales proposals, quotes, and contracts, ensuring accuracy and timeliness.
• Respond to customer inquiries and follow up on leads, delivering prompt and effective solutions.
• Maintain up-to-date customer records and sales activity in CRM systems.
• Collaborate with various departments to resolve customer issues and enhance service delivery.
• Support the sales team in achieving targets by analyzing sales data and providing reporting insights.
• Engage in continuous learning to improve sales processes and enhance customer engagement.

Requirements

Qualifications:

• Proven experience in sales support or a similar administrative role.
• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Familiarity with CRM software (e.g., Salesforce) is preferred.
• Excellent organizational skills with the ability to prioritize tasks effectively.
• Strong written and verbal communication skills, with a focus on customer service.
• Detail-oriented with a proactive approach to problem-solving.
• A high level of professionalism and ability to work in a fast-paced environment.

Key Competencies:

• Team Collaboration: Ability to work effectively within a team to achieve common goals.
• Customer Focus: Commitment to delivering exceptional service to all customers.
• Analytical Skills: Ability to analyze data and derive actionable insights.
• Adaptability: Willingness to learn and adapt to changing business needs.

Chez ABB, nous aidons les industries à se surpasser - en réduisant leur consommation et en les rendant plus propres. Ici, le progrès est une exigence - pour vous, votre équipe et le monde. En tant que leader du marché mondial, nous vous donnerons ce dont vous avez besoin pour y parvenir. Ce ne sera pas toujours facile, il faut du courage pour grandir. Mais chez ABB, vous ne serez jamais seul. Run what runs the world.

Ce poste est placé sous l'autorité de :

Responsable des ventes de services

What we believe in: At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

Your Role and Responsibilities

Supporting front end service sales team at UAE and its associated countries with professional back-end support for MOSE-Motors & Drives services & being the technical go-to person for internal and external customers for detailed technical inquiries to ensure effective support and strategic formulation of ABB’s value proposition.
In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact. - Work model: onsite

• Supports the local MOSE Sales organization and customers in determining the most technically appropriate and cost-effective solutions and in the preparation of demanding offers related to motors and drives service portfolio.
• Prepares and supports the preparation of technical and commercial offers based on customer specifications, local business and feeder factory indications, and Sales organization directives.
• Analyzes customer needs and competitor offers through market information and sales data.
• Performs lost proposal analysis, identifies potential causes, and recommends future actions in cooperation with the Sales team and local business to improve results.

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

• 5+ years of experience
• Comprehensive technical understanding of a) Low Voltage Motors & Drives, b) Medium Voltage Motors & Drives – for ABB and competitors to support highly competitive and complex 3rd party replacement business
• Understanding of commercial terms and conditions – defend and negotiate profitable and risk-free contracts as per ABB guidelines
• Good team player.
• ABB Factory tools – MotSize, Drive Size, Cuusamo, DIB, BOL, Drive smart etc.
• Preferably some knowledge about drive-motor communication protocols to support the development of power train and ABB Ability offerings.
• Strong understanding of motors & drives as a system
• Relentless ownership, dedication, and thoroughness. Going the extra-mile and showing devotion for the mission.

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.

From well-being to retirement, ABB offers benefits that support every stage of your career.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.
Run What Runs the World.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

Nous apprécions les personnes d'horizons différents. Cela pourrait-il être votre histoire? Postulez dès aujourd'hui ou visitez le site pour en savoir plus sur nous et découvrir l'impact de nos solutions à travers le monde.

Are you looking for an exciting opportunity to support a dynamic sales team in providing exceptional service to our customers? As a Sales Support Specialist at Rentokil Initial, you will play a crucial role in facilitating sales processes and ensuring the highest level of customer satisfaction.

Your Responsibilities:

• Provide administrative support to the sales team, ensuring efficient workflow and execution of sales processes.
• Assist in preparing sales proposals, quotes, and contracts, ensuring accuracy and timeliness.
• Respond to customer inquiries and follow up on leads, delivering prompt and effective solutions.
• Maintain up-to-date customer records and sales activity in CRM systems.
• Collaborate with various departments to resolve customer issues and enhance service delivery.
• Support the sales team in achieving targets by analyzing sales data and providing reporting insights.
• Engage in continuous learning to improve sales processes and enhance customer engagement.

Qualifications:

• Proven experience in sales support or a similar administrative role.
• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Familiarity with CRM software (e.g., Salesforce) is preferred.
• Excellent organizational skills with the ability to prioritize tasks effectively.
• Strong written and verbal communication skills, with a focus on customer service.
• Detail-oriented with a proactive approach to problem-solving.
• A high level of professionalism and ability to work in a fast-paced environment.

Key Competencies:

• Team Collaboration: Ability to work effectively within a team to achieve common goals.
• Customer Focus: Commitment to delivering exceptional service to all customers.
• Analytical Skills: Ability to analyze data and derive actionable insights.
• Adaptability: Willingness to learn and adapt to changing business needs.

• Assist the sales head in managing and maintaining customer accounts.
• Prepare and process sales orders, quotes, and invoices.
• Coordinate with internal departments (e.g., Lab, logistics, finance, marketing) to ensure timely delivery of products and services.
• Maintain and update CRM systems with accurate customer and sales data.
• Handle customer inquiries, resolve issues, and provide after-sales support.

• Generate reports on sales metrics and performance for management review.
• Support the preparation of sales presentations, proposals, and contracts.
• Track inventory levels and liaise with supply chain to manage product availability.
• Schedule meetings, calls, and demos between clients and sales representatives.