117 IT Support jobs in Dubai

Desktop Support Administrator

Dubai, Dubai OSI Systems, Inc.

Posted today

Job Viewed

Tap Again To Close

Job Description

Overview

Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology—or multiple X-ray technologies—to address each customer’s unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence.

The Desktop Support Administrator will be based at the Dubai site but will provide effective IT desktop support to all EMEA Sites. This role is crucial in ensuring seamless IT operations and user satisfaction across the region, contributing to the overall efficiency and productivity of the company.

Responsibilities
  • Troubleshoot and resolve hardware and software issues on desktops, laptops, and mobile devices.
  • Install, configure, and maintain operating systems and application software.
  • Collaborate with other IT team members to implement new technologies and upgrades.
  • Provide remote support to users across different locations.
  • Configure, maintain and provide Desktop support to all users to ensure they have the ability to work at all times.
  • Actively participate in team discussions.
  • Help develop IT solutions to meet the business objectives.
  • Create and maintain documentation on all IT systems as required.
  • This position is based in Dubai, however travel to other UAE / Middle East sites will be required.
Qualifications
  • Desktop support experience
  • Fluent in English, with excellent written and oral communication skills
  • Experience in writing work instructions
  • Capable of working with minimum supervision
  • Ability to be a self-starter and finisher
  • Possess a positive attitude
  • Previous experience in a customer support role
  • Highly motivated
  • CompTIA A+ or MCP qualification preferred.
  • Advanced knowledge of Microsoft Windows 11 operating system.
  • Experience with network troubleshooting and basic configuration.
  • Experience with remote desktop support tools and techniques.
  • Competent knowledge of Microsoft Office M365 and cloud-based tools.
  • Networking experience (for desktop troubleshooting).
  • Knowledge of iOS and Android operating systems for mobile support.
#J-18808-Ljbffr

This advertiser has chosen not to accept applicants from your region.

IT Systems, AV, and Desktop Support

Dubai, Dubai MDX Dubai and Dhabi Contracting LLC

Posted today

Job Viewed

Tap Again To Close

Job Description

Overview

The Junior IT Systems, AV and Desktop Support role provides first-line technical support across IT systems, audio-visual (AV) infrastructure, and desktop environments. The role assists staff, faculty, and students with troubleshooting hardware, software, networking, and AV-related issues, ensuring minimal disruption to operations and a high standard of customer service.

The position is based at Middlesex University Dubai, United Arab Emirates.

Principal Duties and Accountability

IT Systems Support

  • Provide first-level support for system access, accounts, and software applications.
  • Assist in monitoring and maintaining servers, storage, and network infrastructure under senior team guidance.
  • Support system backups, security updates, and routine maintenance tasks.
  • Escalate unresolved issues to senior IT staff or vendors as necessary.

Desktop Support

  • Install, configure, and troubleshoot desktops, laptops, printers, and peripheral devices.
  • Provide end-user support for Windows, macOS, and common productivity tools (MS Office, Teams, etc.).
  • Maintain and update desktop images, antivirus, and security patches.
  • Document incidents, resolutions, and update the knowledge base.

Audio-Visual (AV) Support

  • Provide setup and operational support for classrooms, lecture halls, and events using AV systems.
  • Assist in configuring projectors, interactive displays, microphones, video conferencing tools, and streaming platforms.
  • Troubleshoot AV equipment issues promptly during teaching sessions and events.
  • Support staff in using collaboration platforms such as Microsoft Teams and Zoom.

General IT Support

  • Log and track incidents, service requests, and resolutions via the IT Helpdesk system.
  • Deliver excellent customer service and clear communication to end users.
  • Assist with IT equipment inventory management and asset tracking.
  • Participate in IT projects, upgrades, and deployments as required.
Requirements Qualifications and Experience
  • Diploma or Bachelor’s degree in IT, Computer Science, or related field.
  • 1–2 years’ experience in IT support (internship or entry-level role accepted).
  • Strong knowledge of Windows OS, MS Office Suite, and basic networking concepts.
  • Familiarity with audio-visual systems (projectors, conferencing tools, AV control systems).
  • Excellent problem-solving and communication skills.
  • Exposure to Active Directory, Microsoft 365 administration, or ITIL practices.
  • Experience supporting hybrid teaching/learning environments.
  • Knowledge of IT security practices.
Disposition

The postholder will need to be calm and effective in dealing with students, staff, faculty, and visitors of the University, and efficient in dealing with external bodies and personnel.

The postholder will need to be able to convey confidence and positiveness to members of the public, staff and students.

The intent of this job description is to provide representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

#J-18808-Ljbffr

This advertiser has chosen not to accept applicants from your region.

Technical Support Engineer

Dubai, Dubai Intertec Systems

Posted today

Job Viewed

Tap Again To Close

Job Description

  • 3-5 years of experience in a Systems Administrator / Engineer role.
  • Experience in Microsoft Active Directory.
  • Experience in the Azure components & APIs.
  • Working knowledge of Operating Systems (Windows and Linux).
  • Knowledge of databases (SQL Server and MySQL)
  • Knowledge of relevant web services, mail, backup, and application monitoring
  • Good knowledge of networking fundamentals
  • Good knowledge of server hardware
  • Good knowledge of application developments using Agile, and DevOps good practices
  • Knowledge of Azure federation services is preferred.
  • One or some of these would accreditations be advantageous: Implementing Microsoft Azure Infrastructure Solutions, Architecting Microsoft Azure Solutions, MSCE, CCNA.
Apply for this position

Name

Current Location

Current CTC

Attach Resume (only in doc, docx or pdf format less than 1MB)

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Technical Support- HVAC

Dubai, Dubai TGC Middle East

Posted 24 days ago

Job Viewed

Tap Again To Close

Job Description

The Role
Key Responsibilities: • Analyze and process incoming enquires for HVAC products. • Provide technical support to sales engineers, customers and associates locally for project approvals and order confirmation. • Provide product technical training to new joiners or anyone/team as required and directed by management. • Prepare pre-qualification documents such as submittals, compliance statement alongside quotations, • Create and maintain pricing and costing measurements/analysis for decision making process. • Create product catalogues and codes, sample boxes for new product range and update existing ones. • Prepare technical and commercial offers based on customers request using ERP software

Requirements
• Experience: 1 to 2 years • Qualification: Bachelor’s Engineering Degree holder • Technical Skills: 1-Strong understanding of HVAC systems, components, and applications. 2-Proficiency in ERP systems (SAP, Oracle, or similar), and MS Office Suite (Excel, Word, PowerPoint). 3-Ability to prepare technical and commercial documents with attention to detail.

About the company
TGC Consulting is a Human Resources Solutions provider based in Dubai, UAE. We provide Recruitment & HR Outsourcing services to organizations services tailored to meet the needs of organizations across various industries across the Middle East. At TGC Consulting, we are more than just a Recruitment company we are your strategic partner in talent management. Our team comprises industry experts who are passionate about aligning exceptional talent with organizational needs. Our Services include Executive Search - Permanent Recruitment / Emiratisation & Saudization. Staffing & Outsourcing- Contract Staffing & RPO
This advertiser has chosen not to accept applicants from your region.

Sales Support

Dubai, Dubai International Flavors & Fragrances Inc.

Posted today

Job Viewed

Tap Again To Close

Job Description

This IFF Career Site uses Google Analytics, as described in our Privacy Statement, for purposes that may include site operation, analytics, and enhanced user experience. You may choose to consent or decline our use of Google Analytics below.

Job Requisition ID: R7185

Povzetek delovnega mesta

The Sales Support role is integral to maintaining smooth operations and ensuring client satisfaction within the sales team. This position involves providing exceptional support to clients and Account Managers, managing projects efficiently, and overseeing order management processes. The ideal candidate will possess strong communication and organizational skills, attention to detail, and the ability to work collaboratively across various internal divisions.

Job Requirements
  • Education: University degree.
  • Experience: Minimum of 5+ years in a sales support or customer service role, preferably within the fragrance or cosmetics industry.
  • Technical Skills: Proficiency in Microsoft Office Suite and other relevant software. Familiarity with SAP.
  • Language Skills: Excellent verbal and written communication skills in English; additional languages are a plus.
  • Financial Skills: Quotes, pricing, budgeting, and forecasting processes.
Skills

Communication

  • Client and Account Manager Support: Provide exceptional support to clients and Account Managers, maintaining harmonious working relationships.
  • Email Management: Respond to internal and external emails promptly, forwarding them to Account Managers as needed.
  • Internal Liaison: Collaborate with various internal divisions and utilize different systems to complete daily tasks.
  • Work Tracking: Maintain well-organized work tracking files.
  • Complaint Handling: Handle and escalate customer complaints to the respective division with a clear and accurate overview.
  • Reporting: Provide precise reports to Account Managers when needed, such as order status, projects, sampling, etc.

Project Management

  • Project Loading: Load projects into company software based on Account Manager briefs. Tasks include purchasing project-related benchmarks, supporting evaluators on shipping samples to other Creative Centers, updating projects as per Account Manager instructions, requesting bases for line extensions, registering commercial wins, and adding team members.
  • Sample Requests: Load sample requests through SAP following evaluator submissions.
  • Price Letters: Create price letters.
  • Sample Shipments: Book sample shipments through FedEx (local) and DHL (international), tracking them until successful delivery to the client. Escalate issues with Account Managers and courier providers if necessary.
  • Product Codes: Request internal product codes for approved fragrances.

Order Management

  • Technical Documents: Request technical documents following client requests.
  • SAP Usage: Use SAP for fragrance and price registration.
  • Specs Loading: Load specs on new fragrances for QC checks.
  • Coordination: Coordinate with Customer Service in the manufacturing plant to ensure all necessary steps are completed on time to release orders at the earliest.
  • Order Tracking: Keep track of order status throughout the entire process, escalating issues with Account Managers if there are delays.
  • Customer Master Data: Communicate with CMD to load/update accounts.

We are a world leader in taste, scent, and nutrition, offering our clients a broad range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unlocks our potential. We value a diverse mosaic of ethnic backgrounds, national origins, races, ages, genders, and veteran statuses. We strive for an inclusive work environment that allows each of our colleagues to bring their authentic selves to work, regardless of faith, gender identity, expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Support Facilitator

Dubai, Dubai InterSystems Corporation

Posted today

Job Viewed

Tap Again To Close

Job Description

Build a Career that Makes a Difference

Welcome to our Careers section! We hire talented, dedicated, and driven individuals—the best and the brightest from all over the world. Join us as we develop and deliver solutions for some of the world’s toughest challenges. Search below to find the right opportunity for you.

Responsibilities

  • Provide immediate response to customer support inquiries via phone or iService (the TrakCare ticketing system).

  • Ensure iService tickets contain sufficient information and detail for second-line support to work with, according to the minimum datasets laid out.

  • Where possible, provide immediate resolution to support inquiries. Alternatively, triage the inquiry and determine the best person to pass it to.

  • Develop and maintain a set of Standard Operating Procedures for responding to common and/or repeatable inquiries.

  • Timely notification to the Incident Manager of any issue that may impede immediate response or customer satisfaction.

  • Liaising with other departments to ensure appropriate activity on iService.

  • Assist the Incident Manager with the monitoring, management, and processing of iService queues.

  • Provide regular reports to management and customers as requested.

  • Acquire new skills by assuming additional responsibilities as requested.

  • Additional responsibilities as determined by management.

Qualifications

  • IT or health-based degree or 2 years related experience.

  • Friendly and professional verbal and written communication skills demonstrated by prior customer service experience.

  • Good organisation skills with demonstrable attention to detail.

About InterSystems

InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com .

Data protection and equal opportunity

InterSystems is committed to equal employment opportunity for all people without regard to race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. If you require accommodation in the job application process, please call . For more information, please review our EEO information.

Data Protection Information Notice: At InterSystems, we take your privacy seriously. Our notice outlines how we collect, use, and protect your information throughout the application process. It includes:


  • The types of personal data you provide;

  • How and why we process your data;

  • Who may access or receive your data;

  • Possible transfers of your data abroad (if at all).

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

IT Support

Dubai, Dubai RTC-1 Employment Services

Posted 24 days ago

Job Viewed

Tap Again To Close

Job Description

The Role
Position Title: IT Support – F&B Employment Type: Full Time Salary: up to 6K AED depending on experience and qualifications plus reimbursable travel expenses Job Location: Dubai, UAE About the Client: A leading retail and franchise group in the Middle East, managing iconic brands across beauty, fashion, toys, and food & beverage. Job Description: • Provide comprehensive IT support across outlets and the office, including troubleshooting and maintenance of POS systems, CCTV setups, Microsoft applications, and store IT infrastructure to ensure smooth daily operations. • Manage and maintain IT assets, networks, and security protocols, ensuring compliance with company standards while performing routine system checks, updates, and resolving hardware/software issues efficiently. • Support new store openings, installations, and go-live activities, requiring frequent travel between outlets to deliver on-site technical assistance, configure systems, and ensure business continuity during critical operations. • Collaborate with internal teams and vendors to resolve escalated IT issues, leveraging strong knowledge of Windows OS, networking, and security, while applying certified expertise (Microsoft, Cisco, CompTIA) to optimize system performance and user experience.

Requirements
• Open to Male Nepali, Filipino and Indian nationals, 27 – 32 years old. • At least 2 years’ proven IT support experience, preferably within a retail or F&B (QSR) environment. • Strong knowledge of Windows OS, firewall configuration, and basic network security principles with strong hands-on expertise in POS systems, CCTV troubleshooting, IT asset management, networking support, and Microsoft products. • Must hold a valid UAE driving license and have access to a personal vehicle for frequent store/site travel. Relevant IT certifications (Microsoft, Cisco, CompTIA) are mandatory.

About the company
RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest It support Jobs in Dubai !

IT Support

Dubai, Dubai Kora Development

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

The Role
Responsibilities: • Technical support for employees. • Free communication with international offices. • Setting up accounts, mailboxes, and configuring computers. • Installing software and providing IT support in case of malfunctions. • Supporting the mail server. • Completing the transition to a different email login. • Managing the office network connection, including office equipment.

Requirements
Requirements: • Relevant experience in a similar position, from 3+ years. • Experience installing and configuring Windows OS, installing/uninstalling/troubleshooting basic office programs. • Experience with Active Directory - setting up and turning off UZ, resetting passwords. • Experience with MS at the level of creating and disabling mailboxes. • English – Upper - Intermediate, Russian - is preferable. • Multitasking, initiative, responsibility.

About the company
KORA is an international management company based in Dubai, UAE. We focus on cross-industry engineering and development projects, combining innovation with over 20 years of global experience. Our expertise covers: Rail Transport Shipbuilding Automotive Manufacturing Engine Applications Aviation Systems Mining Equipment Power Generation Shaping the Future of Engineering. We invest in future-oriented technologies and essential components. Boosting Key Growth Markets. We develop high-impact projects across the GCC, India, MENA, Africa, and CIS regions.
This advertiser has chosen not to accept applicants from your region.

Junior IT Support/ IT Support Analyst

Dubai, Dubai Aedas

Posted today

Job Viewed

Tap Again To Close

Job Description

Responsibilities

  • Perform installation, configuration, and maintenance of client PCs/laptops and related peripherals
  • Setup and maintain collaboration tools, video conferencing systems, and meeting room facilities
  • Troubleshoot hardware/software issues and support printing/scanning devices
  • Provide both in-house and remote helpdesk support; track issues using a proper ticketing system
  • Maintain housekeeping and documentation of IT inventory
  • Assist in basic IT procurements and vendor coordination
Requirements
  • Bachelor’s degree or other computer-related qualifications is required
  • At least 2 years of experience in client support/helpdesk roles
  • Proficiency in PC setup and troubleshooting, Microsoft Office/O365, email systems, and mobile device support
  • Basic knowledge of networking (LAN/Wi-Fi, IP configuration, etc.)
  • Strong customer service mindset with good communication skills
  • A responsible team player, quick learner, and willing to take initiative
  • Ability to work independently and under pressure to meet tight deadlines

We provide opportunities for long term career development with an expanding international practice. We offer attractive compensation and benefit package. Interested parties please send detailed CV, current & expected salary and availability by clicking Apply now.

Aedas is an Equal Opportunity Employer

(Data collected will be used for recruitment purpose only)

#J-18808-Ljbffr

This advertiser has chosen not to accept applicants from your region.

Senior Technical Support Engineer

Dubai, Dubai Informatica Corp.

Posted today

Job Viewed

Tap Again To Close

Job Description

Build Your Career at Informatica

We seek innovative thinkers who believe in the power of data to drive meaningful change. At Informatica, we welcome adventurous, work‑from‑anywhere minds eager to solve the world's most complex challenges. Our employees are empowered to push their bold ideas forward, and we are united by a shared passion for using data to do the extraordinary for each other and the world.

Senior Technical Support. Dubai

We're looking for an Senior Technical Support candidate, to join our team in Dubai, United Arab Emirates. This is hybrid work schedule.

You will report to the Manager, Customer Support.

You will troubleshoot and resolve complex issues with Informatica products, report bugs to R&D, and support customer installations and training for technical users.

Your Role Responsibilities? Here's What You'll Do
  • Provide best in class technical support to customers, partners, and internal teams.
  • Managing customer issues and escalations within our SalesForce CRM system
  • Manage the technical support lifecycle all the way to successful resolution by analysing and reproducing problems and managing customer expectations throughout.
  • Work with regional partners on proactive support, enablement, and guidance.
  • Follow up on actions in a timely manner.
  • Coordinate with other teams to identify, report and speed up resolutions of product defects and anticipate and pre-emptively deflect escalations or at-risk customer situations.
What We'd Like to See
  • Passionate about exceptional customer success
  • Analytical, troubleshooting, and problem‑solving skills
  • Proficient in Java with proven programming experience
  • Experience debugging Java or other OOP languages
  • Solid understanding of relational databases, especially Oracle and MS SQL Server
  • Familiar with Windows and Linux (Red Hat, SuSE) operating systems
  • Knowledge of Cloud platforms like Azure, AWS, or GCP
  • Experience with Open API Specification (Swagger) and web services (REST, SOAP)
  • Some network troubleshooting experience
  • Excellent English language skills, fluency in Arabic is desirable
Role Essentials
  • Minimum 5+ years of industry experience in supporting mission‑critical software components; exposure to cloud native applications/architecture is a strong plus
  • BA/BS or equivalent educational background, we will consider an equivalent combination of relevant education and experience
  • Minimum 5+ years of relevant professional experience
Perks & Benefits
  • Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
  • Flexible time‑off policy and hybrid working practices
  • Equity opportunities and an employee stock purchase program (ESPP)
  • Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

Our DATA values are our north star and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, our employees are our greatest competitive advantage. So, if your experience aligns but doesn't exactly match every qualification, apply anyway. You may be exactly who we need to fuel our future with innovative ideas and a thriving culture.

Informatica (NYSE: INFA), a leader in enterprise AI‑powered cloud data management, brings data and AI to life by empowering businesses to realize the transformative power of their most critical assets. We pioneered the Informatica Intelligent Data Management Cloud™ that manages data across any multi‑cloud, hybrid system, democratizing data to advance business strategies. Customers in approximately 100 countries and more than 80 of the Fortune 100 rely on Informatica. Informatica. Where data and AI come to life.™

#J-18808-Ljbffr

This advertiser has chosen not to accept applicants from your region.
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All IT Support Jobs View All Jobs in Dubai